2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints: power train
1,597 reports, newest first. Show all
Power train, Aug 6, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, IT DID NOT MOVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GEORGE WAIKEM FORD (330-478-1801, LOCATED AT 4321 LINCOLNWAY E, MASSILLON, OH 44646) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,500.
Power train, Aug 6, 2019
ON AUGUST 02 2019 TOOK MY FOCUS TO A MECHANIC SHOP FOR WHAT I THOUGHT WAS BRAKE PROBLEMS AND IT TURNS OUT TO BE TRANSMISSION PROBLEM THE MECHANIC MENTION A RECALL FOR FOCUS TRANNI THAT'S HOW I START READING ABOUT THE TRANSMISSION ISSUES ON FORD FOCUS PLEASE ADVISE ME ON WHAT TO EXPECT NEXT MY CAR GOT 85000 MILES, THE CLUCTHES WERE REPLACE IN 2016,I CALL THE NEIREST FORD DEALER THE SAY THEY NEED TO INSPECT THE CAR BUT THERE IS GARANTY?
Power train, Aug 5, 2019
I HAVE HAD TWO PARTICULAR INCIDENTS OF WORRY, NOT INCLUDING DAILY ISSUES WITH MY VEHICLE. ONE WAS THE WINTER OF 2018 AND ONE WAS THE FALL OF 2018. WHAT IS HAPPENING WITH MY FORD IS THINGS SUCH AS, GETTING STUCK ON HILLS WHEN IT SNOWS BECAUSE MY CAR CANNOT GET OUT OF FIRST GEAR TO MOVE. WHEN DRIVING, EVEN ON FLAT AREAS, IT WILL CHUG AND JOLT AS YOU TRY TO ACCELERATE AND GET OUT OF FIRST GEAR GOING INTO SECOND. THERE ARE ALSO TIMES WHEN IT GETS LOUD AS IF IT IS STRUGGLING TO MOVE OR PARTS ARE GIVING OUT. I HAVE HAD A CHIP IN MY CAR REPLACED DUE TO IT LOSING ABILITY TO DRIVE PROPERLY AND INABILITY TO PUT THE CAR IN REVERSE. THIS CAUSED IT TO NEED TO BE FLAT BEDDED TO A DEALER FOR REPAIR. I SPECIFICALLY WORRY ABOUT DRIVING DURING THE WINTER IN THE SNOW AND ICE BECAUSE THE JOLTING ISSUE IS SO BAD I AM AFRAID I WILL GET STUCK ON ANOTHER HILL OR IN ACCIDENT. THIS DOES CAUSE FEAR WHEN I AM DRIVING AS TO WHAT MAY HAPPEN WHEN THE WEATHER GETS BAD OUTSIDE AND NOT KNOWING HOW MY CAR WILL RESPOND AND DRIVE.
Power train, Aug 5, 2019
SHUDDERING, JERKING, FAILING TO ENGAGE FROM A STANDSTILL. THIS HAS CONTINUED FROM TIME THE CAR WAS UNDER WARRANTY TO SEVERAL YEARS LATER. I WAS TOLD THERE WAS NOTHING THAT COULD BE DONE, AND NOW I HAVE GOTTEN A ENGINE SERVICE WARNING AND THE CAR HAS TROUBLE SHIFTING TO HIGHER GEARS.
Power train, Fuel/propulsion system, Aug 4, 2019
THE CAR RAN OUT OF GAS EVEN THOUGH THE GAUGE INDICATED THE CAR HAD ABOUT 60 MILES TO GO BEFORE EMPTY. NOW, THE TRANSMISSION SEEMS TO BE GOING OUT. WHEN THE CAR SHIFTS FROM 1ST TO 2ND GEAR IT FEELS LIKE THE CAR IS ABOUT TO STALL OUT.
Power train, Aug 3, 2019
2014 FORD FOCUS SE SEDAN. FORD PROCRASTINATED FIXING THE TRANSMISSION MODULE. I REPORTED THE PROBLEM REPEATEDLY BUT THEY SAID IT WAS NORMAL FOR THE 6 SPEED AUTO TRANSMISSION. FINALLY I THREATENED TO CONTACT NHTSA AND FORD CUSTOMER SERVICE AND THEY REPLACED THE MODULE AT 13,000 MILES AND AGAIN AFTER 26,000 MILES. THEY DELAYED AGAIN AND NOW AT 62,000 THEY SAY I NEED A NEW CLUTCH. MY DAD WAS A MECHANIC AND I TAKE CARE OF OUR VEHICLES. I BELIEVE THAT THE DELAY IN REPAIRING THE MODULE LEAD TO WEAR ON THE CLUTCH. IT IS VERY UNUSUAL FOR AN AUTOMATIC TRANSMISSION TO HAVE THIS PROBLEM WITH LESS THAN 100,000 MILES AND NORMAL WEAR AND TEAR, ESPECIALLY SINCE THE 2015 MODEL IS COVERED FOR THIS PROBLEM.
Power train, Aug 2, 2019
TAKATA RECALL AND CLUTCH REPLACED AT LEAST TWICE BY SEYMOUR FORD IN JACKSON, MI. ON 3/4/19 MY CAR DIED AT A TWO-WAY STOP SIGN AND I WAS LUCKY TO PUSH IT OUT OF HARM'S WAY. IT WAS TOWED TO SEYMOUR AND THEY SOLDERED A PART BACK TOGETHER.
Power train, Aug 2, 2019
TRANSMISSION STUTTERS AND STALLS WHEN I ACCELERATE. I HAVE HAD IT INTO THE DEALERSHIP SEVERAL TIMES TO CORRECT THE PROBLEM BUT IT CONTINUES TO STUTTER AND STALL. IT HAS BECOME A DANGEROUS SITUATION AND I FEAR FOR MY SAFETY AND OTHER PASSENGERS.
Power train, Aug 2, 2019
TRANSMISSION SHUTTERS AND HESITATES WHEN STARTING OFF. AT 4000 MILES DEALERS SAID THE COMPUTER NEEDED TO LEARN MY DRIVING HABITS, AT 12000MILES THEY REPLACED THE TCM. AT 20000 MILES THEY REPLACED THE TRANS SEALS BECAUSE OIL WAS LEAKING ON TO THE CLUTCH, AT 40000 THEY REPLACED THE CLUTCH PLATES, AT 80000 THEY REPLACED THE CLUTCH PLATES AGAIN, AT 100000 THE SHUDDERING IS BACK BUT THEY WANT $1900 TO REPLACE THE CLUTCH PLATES, WHAT A MESS!
Power train, Aug 1, 2019
WHEN I PRESS THE GAS PEDAL FROM 1-45 MPH THE CAR HESITATES TO GO AND THEN JERKS FORWARD. I TOOK IT INTO THE FORD DEALER WHO STATED IT WAS A BAD CLUTCH AND THEY REPLACED THE CLUTCH. A MONTH LATER THE SAME PROBLEM OCCURRED AGAIN SO I TOOK IT BACK TO THE DEALER WHO SAY THE TRANSMISSION WAS LEAKING WHICH RUINED THE CLUTCH AND IT HAD TO BE REPLACED AGAIN. WITHIN 2 MONTHS I HAD TO BUY 2 CLUTCHES AND PAY TO FIX THE TRANSMISSION.
Power train, Engine, Jul 31, 2019
MY VEHICLE HAS AT MULTIPLE TIMES LOST ACCELERATION POWER AT HIGH WAY SPEEDS AND HAD A TRANSMISSION WARNING FLASH ON, CAUSING MYSELF TO HAVE TO STOP ON THE INTERSTATE AND ATTEMPT TO COAST TO THE SHOULDER AMID HIGHWAY SPEED VEHICLES. I HAVE ALSO LOST ACCELERATION POWER GOING UPHILL, AND MY VEHICLE SHUDDERS AT ACCELERATION WHICH MAKES IT HARD TO MERGE ON AND OFF THE HIGHWAY OR TO TURN AT INTERSECTIONS, AS I CAN'T GET GUARANTEE MY CAR WON'T HESITATE AND CAUSE A COLLISION, MY CAR ALSO SOMETIMES ACCELERATED FORWARD IN STOPPED TRAFFIC, SO I ALWAYS AM SUPER WARY IN STOP GO TRAFFIC. ALL OF THESE PROBLEMS TYPICALLY OCCUR WHEN I AM ATTEMPTING TO ACCELERATE OR DECELERATE. MULTIPLE TRANSMISSION REPAIRS WITH SAME ISSUE. STILL HAPPENING TO DATE.
Power train, Engine, Jul 31, 2019
I PURCHASED A USED FORD FOCUS IN JULY OF 2016 FROM JOE MACHENS CAPITAL FORD IN JEFFERSON CITY, MO. IT WAS SOLD WITH A 100000 MILE WARRANTY AND HAD 20,725 MILES ON THE ODOMETER. WITHIN 24 HOURS OF DRIVING IT HOME TO ROLLA, MO I STARTED NOTICING A SHUDDER AND SHAKE WHILE DRIVING THE CAR. I WAS UNSURE WHAT WAS GOING ON AND CALLED THE DEALERSHIP ONLY TO BE TOLD THIS WAS NORMAL DUE TO THE TYPE OF CLUTCH INSTALLED IN THE FORD FOCUS AND NOT TO WORRY ABOUT WHAT I WAS EXPERIENCING. THIS WENT ON FOR SOME TIME AND GREW PROGRESSIVELY WORSE. I RECEIVED A RECALL ON THE SHUDDERING PROBLEM WHICH I LEARNED WAS ACTUALLY A CLUTCH ISSUE. I TOOK MY CAR TO THE LOCAL FORD DEALERSHIP IN ROLLA TO HAVE THE CLUTCH ASSEMBLY REPLACED FOR THE FIRST TIME ON 9/21/16. IT SHOULD BE NOTED THE PREVIOUS OWNER HAD THE TRANSMISSION CONTROL MODULE REPLACED ON 2/8/15 AND REPLACED AGAIN ON 8/3/15 AT THE JEFFERSON CITY, MO DEALERSHIP. AFTER HAVING THE CLUTCH ASSEMBLY REPLACED IN ROLLA IT WAS ONLY A MATTER OF WEEKS BEFORE THE PROBLEM WAS BACK - SHUDDERING, JERKING, SOUNDS LIKE A CHAIN BEING DRAGGED UNDERNEATH THE MOTOR OR GRAVEL CRUNCHING, AND SOMETIMES, EVEN HAD THE CAR HESITATE OR COMPLETELY STOP IN THE MIDDLE OF THE ROAD. THE CAR WAS IN MOTION EACH TIME I EXPERIENCED THE ABOVE SITUATIONS. IT DOES IT UPON TAKE OFF, WHILE DRIVING, UP HILLS, PULLING OUT INTO TRAFFIC, ETC. IT HAS HAD THE SAME PROBLEMS DAY AFTER DAY EXCEPT FOR MAYBE HOURS AFTER HAVING IT IN THE SHOP. I DRIVE MY CAR FOR WORK EVERY DAY AND WAS NOT ABLE TO HAVE IT BACK IN THE SHOP UNTIL JANUARY OF 2018 TO HAVE THE CLUTCH ASSEMBLY REPLACED AGAIN ALONG WITH SOME OTHER RECALL WORK THAT WAS DONE AT THE SAME TIME. WHEN I PICKED THE CAR UP AFTER THE REPAIRS WERE MADE A SECOND TIME I WAS GIVEN A PRINTOUT OF OPERATING CHARACTERISTICS OF THE POWERSHIFT 6-SPEED TRANSMISSION. WHAT A LOAD OF CRAP THAT WAS.
Power train, Fuel/propulsion system, Jul 31, 2019
WE PURCHASED THIS CAR AND IT CUT OFF ON MY DAUGHTER DUE TO THE GAS TANK NOT FUNCTIONING PROPERLY. THE CAR WAS REPAIRED AND WE PAID FOR IT. SHORTLY AFTER, THE CAR'S TRANSMISSION STOPPED SHIFTING PROPERLY, LOSE POWER, JERK, AND SHAKE WHILE DRIVING. IT HAS BECOME SO UNPREDICTABLE THAT WE ARE UNABLE TO DRIVE IT. WE HAVE BEEN TO FORD FOR THEIR SECRET REPAIRS TO THE TRANSMISSION AND CONSISTENTLY BEEN TOLD BY THOSE THAT ARE TO DO THE REPAIR THAT THEY DON'T KNOW ANYTHING ABOUT IT.
Power train, Jul 31, 2019
I HAVE A 2014 FORD FOCUS WITH LESS THAT 40,000 MILES THAT HAS THE TRANSMISSION THAT BUCKS AND JUMPS WHEN STARTING FROM A STOP AND ESPECIALLY WHEN BEING USED IN STOP AND GO TRAFFIC. I DON'T KNOW IF THIS IS A SAFETY ISSUE BUT IT SURE MAKES ME UNCOMFORTABLE THAT IT WILL NOT KEEP GOING. I HAD HOPED THAT THE CLASS ACTION LAW SUIT THAT WAS FILED WOULD HELP TO GET THIS BAD TRANSMISSION FIXED BUT THE RESULT OF THE LAW SUIT WAS LACKING ANY CLEAR RESOLUTION FOR THIS PROBLEM. BEING ON SOCIAL SECURITY I CAN'T AFFORD TO JUST GO GET A NEW CAR AND HEARING STORIES AT THE AUTO DEANSHIP CONVINCED ME THAT FORD DID NOT HAVE A FIX FOR THE PROBLEM. ONE PERSON AT THE DEALERSHIP WAS TOLD THAT SINCE HE HAD HIS REPAIRED ONCE, THAT FORD WOULDN'T FIX IT AGAIN AND THE COST TO HAVE THE DEALER WORK ON IT WAS $2,000.
Power train, Jul 30, 2019
THE DUAL CLUTCH HAS BEEN REPLACED NUMEROUS TIMES SINCE OUR PURCHASE OF THE CAR. WE BOUGHT IT USED FROM A FORD DEALERSHIP AND LOOKING AT MAINTENANCE RECORDS THIS HAD ALREADY BEEN AN ISSUE BEFORE IT WAS SOLD TO US. THIS INFORMATION WAS NEVER DISCLOSED TO US PRIOR TO PURCHASE. THE CAR UNEXPECTEDLY JOLTS FORWARD CAUSING AN ISSUE WITH ACCELERATION. THE DUAL CLUTCH HAS HAD TO CONTINUALLY BE REPLACED EVERY FEW MONTHS INCURRING HIGH MAINTENANCE COSTS. WE ARE CONCERNED ABOUT THE SAFETY OF THE CAR AND THE HIGH MAINTENANCE COSTS INCURRED BECAUSE THE TRANSMISSION HAS NOT YET BEEN RECALLED. IF THIS IS KNOWN TO BE THE ISSUE, THE CONSUMER SHOULD NOT HAVE TO PAY FOR TEMPORARY FIXES, WHEN THE PROBLEM COULD BE RESOLVED BY THE REPLACEMENT OF THE TRANSMISSION.
Power train, Jul 30, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING BETWEEN 1-45 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO METRO FORD (LOCATED AT 9000 NW 7TH AVE, MIAMI, FL 33150, (305) 751-9711) ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE CLUTCH IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE CLUTCH HAD BEEN REPLACED ONCE EVERY YEAR SINCE THE VEHICLE WAS PURCHASED. THE VIN WAS NOT AVAILABLE TO VERIFY WHETHER THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500. *BF CONSUMER STATED CURRENT MILEAGE ON VEHICLE 15. ALSO, WHEN ACCERLERATING BETWEEN 0-45MPH THE CAR JUMPS AND BACKS WHILE TRYING TO SHIFT INTO THE NEXT GEAR. CONSISTENTLY HAPPENS BETWEEN FIRST AND SECOND GEAR AND SECOND AND THIRD GEAR. ALSO, BUCKS AND JUMPS CONSISTENTLY WHILE DECELERATING FROM 3RD~2ND GEAR AND 2ND ~1ST GEAR.*JB
Power train, Jul 30, 2019
TRANSMISSION BEGAN SHUDDERING DURING TAKE-OFF AND WHILE DRIVING. BASICALLY, THE CLUTCHES ARE SLIPPING CAUSING THE CAR TO SHUDDER, OR IN SOME CASES NOT MOVE AT ALL, EVEN THOUGH IN GEAR. AFTER RESEARCHING, LEARNED ABOUT A MASSIVE ISSUE THAT FORD WAS AWARE OF, BUT SOMEONE MY VEHICLE FALLS JUST OUTSIDE OF EXTENDED WARRANTY ISSUED BY FORD, EVEN THOUGH EVERY TRANSMISSION OF THIS MODEL IS DEFECTIVE WITH A MANUFACTURING DEFECT. PAID $1400 FOR CLUTCH PACK REPAIR. HAD SAME REPAIR DONE, UNDER SERVICE WARRANTY 10,000 MILES AND EXACTLY 1 YEAR LATER. HAD SAME REPAIR DONE ANOTHER YEAR LATER, EXCEPT NO LONGER UNDER REPAIR WARRANTY, SO HAD TO PAY ANOTHER $1400. ACCORDING TO FORD SERVICE TECHNICIANS, THIS ISSUE REALLY IS NOT FIXABLE. THEY CAN ONLY REPLACE PARTS, WHICH IS A BAND-AID UNTIL THE EXACT SAME ISSUE HAPPENS AGAIN, WHICH IS FLUID LEAKINGG PAST SEALS AND RUINING THE CLUTCHES. UNFIXABLE, ONLY TEMP PATCH. SO, EVEN THOUGH FORD KNEW THIS TRANSMISSION HAD AN ISSUE BEFORE THE PUT IT INTO PRODUCTION, I NOW HAVE TO PAY $1400 EVERY TWO YEARS FOREVER, TO CONTINUE REPAIRING THEIR FLAW, HAVE A VEHICLE WITH DECREASED TRADE VALUE THAT I CAN'T GET RID OF. THESE CARS ARE ENTRY LEVEL. THE OWNERS OF THESE VEHICLES CAN'T AFFORD TO FUND FORD'S CORPORATE GREED. HOW DARE THEM LOOK THE OTHER WAY AND NOT TAKE RESPONSIBILITY FOR DESIGN FLAWS THAT THEIR OWN ENGINEERS WARNED THEM ABOUT. THE EXTENDED WARRANTY ONLY APPLIED TO A SMALL SUBSET OF THE AFFECTED VEHICLES. THE PREVIOUS CLASS ACTION LAWSUIT WAS A JOKE THAT ONLY PROVIDES RELIEF AFTER MANY THOUSANDS ARE SPENT ON REPAIRS. BASICALLY THE LAW FIRM GOT RICH AND THE AFFECTED CONSUMER GOT A JELLY-OF-THE-MONTH CLUB CERTIFICATE.
Power train, Jul 29, 2019
WAS DRIVING DOWN HIGHWAY AND LOST POWER, HAD TO COAST OFF AT EXIT AND LIMP TO FORD DEALER WHERE IT COST A SUBSTANTIAL AMOUNT OF MONEY TO REPAIR THE TRANSMISSION INCLUDING WAS TOLD CLUTCH, AND PACKS. EXTREMELY DANGEROUS SITUATION IF I WASN'T IN THE RIGHT HAND LANE. I HAVE HAD SHUDDER AND POWER ISSUES SINCE THE VEHICLE WAS BRAND NEW, BUT WAS TOLD BY MANUFACTURE AND DEALERS THAT IT WAS NORMAL FOR THE AUTOMATIC TRANSMISSION. DUE TO MANUFACTURE AND DEALER CLAIMS, THE TRANSMISSION WAS NEVER SERVICED PRIOR TO CATASTROPHIC FAILURE AT HIGHWAY SPEEDS.
Power train, Jul 29, 2019
POWERSHIFT TRANSMISSION IS CAUSING PROBLEMS. MY 2014 FORD FOCUS HAD A HISTORY OF SLIPPING WHEN SHIFTING, BUT I DID NOT TAKE IT INTO THE DEALER FOR A DIAGNOSTIC UNTIL MY REGULAR MECHANIC NOTICED IT AND RED FLAGGED IT AS A CONCERN WHILE OPERATING THE VEHICLE. I TOOK THE CAR TO MY LOCAL DEALERSHIP AND PAID $160 TO RUN A COMPLETE DIAGNOSTIC OF THE TRANSMISSION SYSTEM. THE RESULT OF THAT DIAGNOSTIC WAS THE INTERNAL CLUTCH WAS BAD, AND I WOULD NEED TO DO A COMPLETE REBUILD OF BOTH THE CLUTCH AND THE TRANSMISSION, BECAUSE THE CLUTCH IS LOCATED INSIDE THE TRANSMISSION, AT A COST OF $3,081.77. AFTER RECOVERING FROM STICKER SHOCK, I WAS TOLD IT WAS OK TO CONTINUE TO DRIVE THE CAR UNTIL THE CLUTCH STOPPED WORKING AS THEY ANTICIPATED FAILURE IN THE LOWER GEARS. AFTER THIS INFORMATION, I REACHED OUT TO TWO TRANSMISSION REPAIR CENTERS FOR A SECOND OPINION, BOTH WHICH TOLD ME THAT FORD HAS BEEN REPAIRING ALL THE TRANSMISSIONS THEY HAVE SEEN WITH THIS PROBLEM AT NO COST TO THE OWNER. IN ADDITION, THEY TOLD ME THEY WERE NOT ABLE TO PURCHASE THE REPLACEMENT PARTS LISTED IN THE DIAGNOSTIC RESULTS BECAUSE FORD IS NOT SELLING THEM TO OUTSIDE REPAIR HOUSES BECAUSE OF THE NUMBER OF REPAIRS FORD IS MAKING ON THIS TRANSMISSION. TODAY THE CLUTCH FAILED AND I COULD ONLY USE THE LOWER TWO GEARS TO LIMP MY CAR BACK TO THE DEALER, AGAIN BEING QUOTED THE ORIGINAL REPAIR PRICE. THE DEALER SERVICE REP IS TELLING ME FORD IS EITHER REPAIRING FOR FREE OR SOMETIMES CREDIT UP TO 50% OF THE REPAIRS, MILEAGE DEPENDANT. WHEN I CALLED THE NUMBER THE DEALER PROVIDED, I WAS ASSIGNED CASE # CAS22256019 AND TOLD 0% WOULD BE CREDITED BECAUSE THEY HAVE NO RECORD OF A PROBLEM. IT IS CLEAR THAT THIS IS AN ON-GOING PROBLEM OF THE DRIVE TRAIN, ALSO THAT FORD IS NOT BEING UP FRONT ABOUT THE EXTENT OF THE PROBLEM. I BELIEVE THE NHTSA NEEDS TO STEP IN AND WORK WITH FORD TO DEVELOP A CONSISTENT SOLUTION TO THIS ISSUE.
Power train, Engine, Fuel/propulsion system, Jul 29, 2019
TRANSMISSION AND CLUTCH ISSUES WHEN TRYING TO ACCELERATE
Power train, Jul 29, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO HESITATE AND WAS UNABLE TO SHIFT INTO GEAR AT LOW SPEEDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BEN DAVIS FORD (LOCATED AT 400 S GRANDSTAFF DR, AUBURN, IN 46706, (260) 333-1716) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 43,000.
Power train, Jul 29, 2019
WHILE DRIVING. MY CAR REVS AT A VERY HIGH RPM 2K OR HIGHER. AND THE CAR ALSO REVS HIGH WHEN SHIFTING. I CANNOT DRIVE GREATER THAN 70 MPH IN FEAR THAT I WILL REV TOO HIGH AND RUIN MY TRANSMISSION. MY CAR ALSO SHUTTERS TERRIBLY.
Power train, Jul 29, 2019
ONCE THE TRANSMISSION HAS WARMED UP (GENERALLY ABOUT 10 MINUTES OF DRIVING) THE CAR BEGINS TO JERK, THE TRANSMISSION SLIPS, FAILS TO SHIFT DURING ACCELERATION AND MAKES THE ENTIRE CAR SHUDDER. WHEN STOPPING ON HILLS THIS CAN RESULT OF THE CAR SUDDENLY ROLLING BACKWARDS WHEN TRYING TO ACCELERATE. IT CAN ALSO MAKE GOING THROUGH INTERSECTIONS A HAIRY PROPOSITION. THIS HAPPENS CONSTANTLY AND MY WIFE AND I HAVE TAKEN TO CARPOOLING WHENEVER POSSIBLE. IT IS NOT SAFE TO DRIVE. WE NOTICED THE ISSUE SHORTLY AFTER I BOUGHT IT CERTIFIED PREOWNED FROM FORD IN NOVEMBER OF 2017. FORD TOLD ME REPEATEDLY THAT THERE WAS A LEARNING COMPONENT TO THE TRANSMISSION AND THAT IT HAD TO LEARN HOW I DRIVE BEFORE IT "SETTLED IN" AND TO GIVE IT TIME. AFTER A LEARNING MODULE RESET, MULTIPLE CALLS AND TRIPS TO FORD IN DECEMBER 2018 THEY FINALLY AGREED TO REPAIR THE TRANSMISSION. I WAS TOLD I WOULD RECEIVE A CALL TO SCHEDULE A REPAIR DATE ONCE THE PARTS CAME IN. THEY ALSO SAID AT THE TIME THAT THE VEHICLE SHOULD BE SAFE TO DRIVE IN THE MEANTIME DESPITE MY MISGIVINGS. THIS WAS OVER 8 MONTHS AGO. EACH TIME I CALL THEY SAID I AM STILL ON THE WAITING LIST AND THAT I HAVE TO WAIT LIKE EVERYONE ELSE. THERE IS NOTHING MORE THEY CAN DO UNTIL THEY HAVE THE PARTS. IT IS NOW 7/29/19, OVER 8 MONTHS LATER, AND THEY HAVE YET TO REPAIR THE VEHICLE BECAUSE THEY DO NOT HAVE PARTS. I HAVE BEEN TOLD BY MULTIPLE FORD DEALERSHIPS THAT THERE ARE NO PARTS CURRENTLY AVAILABLE NATIONALLY. IN MY AREA I WAS TOLD BY ONE SERVICE DEPARTMENT THAT IT IS COMMON TO WAIT OVER A YEAR. I CAN'T SELL THE CAR TO SOMEONE ELSE IN GOOD CONSCIENCE KNOWING THE PROBLEM. I CAN'T USE THE CAR SAFELY BECAUSE OF THE PROBLEM. I'M STILL MAKING MONTHLY PAYMENTS ON THE CAR DESPITE THE PROBLEM SO I CAN'T BUY A NEW CAR. I'M TRAPPED ALONG WITH APPARENTLY THOUSANDS OF OTHERS AND SOMEONE NEEDS TO DO SOMETHING ABOUT THIS. FORD NEEDS TO BE HELD ACCOUNTABLE.
Power train, Jul 28, 2019
EVERY TIME I DRIVE THIS CAR THE TRANSMISSION JERKS AND SLIPS DANGEROUSLY. THEIR ARE NUMEROUS COMPLAINTS ABOUT THIS ISSUE. FORD DEALER SAYS IT IS SUPPOSED TO BE THAT WAY. I HAVE A FRIEND AT FORD WHO TELLS ME IT IS DUE TO TRANS. FLUID LEAKING ONTO CLUTCH CAUSING IT TO SLIP. NO ONE IS SUPPOSED TO KNOW ABOUT THIS. NHTSA REALLY NEEDS TO MAKE FORD DO A RECALL AND FIX THIS. IT IS DANGEROUS DUE TO THE VEHICLE WILL JUST STOP PULLING AND IS VERY JERKY.
Power train, Jul 28, 2019
CAR PURCHASED USED IN FEB 2018. 60,000 MILES ON THE ODOMETER. AFTER A FEW DAYS I NOTICED THE CAR WOULD SHUDDER WHENEVER I ACCELERATED FROM A STOP SIGN OR LIGHT. I TOOK IT TO THE LOCAL DEALER (BATTLEFIELD FORD, MANASSAS VA) WHO TEST DROVE IT AND SAID THERE WAS NOTHING WRONG AND THAT, IN FACT, "IT WAS THE BEST DRIVING 2014 FOCUS HE (THE SERVICE MANAGER) HAD EVER TEST DRIVEN." THEY DIDN'T DO ANYTHING TO SOLVE THE PROBLEM. A YEAR AND A HALF LATER THE PROBLEM REMAINS. NOW I SEE THERE'S AN INVESTIGATION AND THAT FORD KNEW ABOUT THIS SHUDDERING PROBLEM SINCE EVEN BEFORE PUTTING THE MODEL OUT FOR SALE.