2014 Ford Focus

Problems, recalls and owner-reported issues

Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.

Complaints by model year
  1. 2,657

Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.

Primary concernPower train1,597 reports · 60% of complaints
Owner complaints2,657Filed with NHTSA
Recall relationship12 safety recallsNHTSA campaign records

What owners report most often

  1. Power train1,597
  2. Engine458
  3. Fuel/propulsion system309
  4. Other or unspecified279
  5. Electrical system274
  6. Steering227
  7. Vehicle speed control169
  8. Structure63

Recalls and investigations

  1. Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.

    An engine that stalls while driving increases the risk of a crash.

    Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V369000 on NHTSA.gov

  2. Equipment, electrical, engine block heaterJan 15, 2026

    Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.

    Campaign 26V011000 on NHTSA.gov

  3. Latches/locks/linkages, doors, latchJun 8, 2020

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    Campaign 20V331000 on NHTSA.gov

  4. Fuel system, gasoline, storageJul 5, 2019

    Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.

    The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.

    Campaign 19V515000 on NHTSA.gov

  5. Fuel system, gasoline, storageOct 22, 2018

    Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.

    The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.

    Campaign 18V735000 on NHTSA.gov

  6. Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016

    Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

    With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.

    Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.

    Campaign 16V698000 on NHTSA.gov

  7. Latches/locks/linkages, doors, latchSep 6, 2016

    Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

    Campaign 16V643000 on NHTSA.gov

  8. Electrical system, wiringDec 2, 2015

    Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

    The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.

    Campaign 15V813000 on NHTSA.gov

  9. Fuel system, gasoline, delivery, fuel pumpJan 9, 2015

    Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

    If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.

    Campaign 15V005000 on NHTSA.gov

  10. Fuel system, gasoline, deliverySep 2, 2014

    Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.

    A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.

    Campaign 14V525000 on NHTSA.gov

  11. SteeringDo not drive until repairedAug 22, 2014

    Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.

    The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.

    Campaign 14V514000 on NHTSA.gov

  12. Electrical system, wiringAug 11, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

    The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.

    Campaign 14V495000 on NHTSA.gov

Representative owner complaints: power train

1,597 reports, newest first. Show all

  1. Power train, May 6, 2019

    CAR STOPS ACCELERATING AT ROUGHLY 25 MPH DESPITE CONTINUOUS PRESSURE ON GAS PEDAL. ONLY TO GET THE CAR MOVING AGAIN WAS TO BRING THE CAR TO A COMPLETE STOP AND THEN PRESS GAS PEDAL AGAIN ONLY TO HAVE THE PROBLEM REPEAT. THE CLUTCH SYSTEM ON THIS CARE AND THE RELATED SOFTWARE WAS REPLACED 6 WEEKS AGO. THIS IS A ABSOLUTE SAFETY HAZARD. PLEASE HELP AS THIS IS A WIDELY KNOWN ISSUE AND THE MANUFACTURER IS UNWILLING TO RESPOND TO THE MATTER. THE REPAIR COST FOR NEW CLUTCH IS $1,000 + EACH TIME.

  2. Power train, May 3, 2019

    TRANSMISSION SHUDDERS UPON ACCELERATION FROM A STOP OR FROM A SLOW SPEED. REPAIRS WERE MADE UNDER WARRANTY A FEW TIMES. ISSUE HAS RETURNED BUT FORD IS SAYING CAR IS OUT OF WARRANTY SO WE MUST PAY FOR REPAIRS. THERE IS A RECALL 14M01 THAT EXTENDS WARRANTY ON TRANSMISSION FOR OUR YEAR, MAKE, MODEL, SYMPTOM,AND TRANSMISSION BUT FORD SAYS OUR VIN IS NOT INCLUDED. THEY CANNOT TELL ME WHY IT'S NOT INCLUDED, JUST THAT IT IS NOT. CAR HAS 51,000 MILES ON IT, AND REQUIRES ITS 4TH TRANSMISSION REPAIR. DEALERSHIP HAS TOLD US THAT OUR CAR HAS SAME PROBLEM WITH TRANSMISSION THAT MANY FORD FOCUSES HAVE.

  3. Power train, Other or unspecified, Fuel/propulsion system, May 3, 2019

    WHEN DRIVING DOWN THE HIGHWAY GOING 70 MPH, THE DOOR BELL STARTED SOUNDING, THE CHECK BRAKE FLUID READ OUT CAME ON LIKE THE CAR HAD A MAJOR PROBLEM ELECTRICAL. THIS HAPPENED FOUR TIMES THRU THIS PAST WINTER 2018/2019. THE TEMPERATURE ON THE DASH WAS 10 DEGREES OR BELOW EVERY TIME IT HAPPENED. RUDE AWAKENING ON THE HIGHWAY. ALSO THE FRONT WHEELS WILL SPIN WHEN TRYING TO TAKE OFF FROM A STOP SIGN ON OCCASION. LIKE IT CAN'T GET GOING. ONE MORE THING IS GOING DOWN THE HIGHWAY I'VE HAD NO POWER LIKE THE CAR IS IN NEUTRAL WHEN I'VE HAD THE CRUISE ON. THIS HAS HAPPENED TWICE. I DON'T HAVE EXACT DATES ONE DATE WAS 12/26/2018

  4. Power train, May 1, 2019

    TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT PURCHASED THE VEHICLE IN APRIL OF 2019. WHILE ACCELERATING FROM A STOP, THE VEHICLE SHUDDERED. THE VIN WAS EXCLUDED FROM TSB NUMBER: 16-0109 AND CUSTOMER SATISFACTION PROBLEM 14M01 # 6. THE DEALER (NORTHSIDE FORD, 12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 319-5734) DIAGNOSED THAT THE VEHICLE NEEDED A NEW CLUTCH; HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE EXTENDED WARRANTY FOR THE CLUTCH AND TRANSMISSION LEAK. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS 88,800.

  5. Power train, Electrical system, Fuel/propulsion system, Apr 30, 2019

    AFTER THE RECALL "REPAIR" MY CAR BEGAN EXHIBITING THE ISSUES DESCRIBED IN THE RECALL. THIS SYSTEM CAUSED MY CLUTCH TO BURN UP AND NOW FORD WILL NOT REPAIR ISSUE. STEPPING ON THE GAS EITHER FLOODS ENGINE OR STALLS ENGINE. ISSUE IS ESPECIALLY NOTICED WHEN LEAVING A STOPPED STATE.

  6. Power train, Apr 24, 2019

    TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE ENGINE STALLED AND THE TRANSMISSION FAULT SERVICE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO SAFELY PARK THE VEHICLE. THE VEHICLE WAS TAKEN TO SMITH FORD (LOCATED AT 908 E OAK ST, CONWAY, AR 72032, (501) 329-9881) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,914.

  7. Power train, Engine, Apr 23, 2019

    TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION OVERHEATED AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL, INDICATING TO WAIT FIVE MINUTES TO RESTART THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR REPRODUCE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. JOE MYERS FORD (LOCATED AT 16634 NORTHWEST FWY, HOUSTON, TX 77040, (713) 766-3600) WAS CONTACTED VIA TELEPHONE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

  8. Power train, Apr 19, 2019

    WE GOT IN THE CAR AND TURNED IT ON AND ENGINE WOULDN'T TURN OVER. EVENTUALLY IT STARTED AFTER A COUPLE OF TURNS OF THE KEY AND CHECK ENGINE LIGHT CAME ON. PUT SHIFTER IN REVERSE AND NOTHING HAPPENED. ACTED AS IF WAS STILL IN PARK OR NEUTRAL. ONCE IN DRIVE HARD SHIFTING INTO SECOND AND THIRD GEAR AS IT'S DONE IN THE PAST. FIRST TIME THE TCM WAS REPLACED AND SECOND TIME THE CLUTCH WAS REPLACED. ALL WITHIN THE LAST SIX MONTHS. THIS WILL BE THE THIRD TIME WITH THE TRANSMISSION ACTING UP. THIS VEHICLE IS UNSAFE! UNFORTUNATELY IT'S THE ONLY VEHICLE I HAVE AND IS MY FAMILIES TRANSPORTATION. SHOULD BE MY SECOND COMPLAINT. FIRST TIME WAS THROUGH FORD MOTOR COMPANY OVER THE PHONE.

  9. Power train, Apr 19, 2019

    WHILE DRIVING DOWN THE HIGHWAY, THE CHECK ENGINE LIGHT CAME ON UNEXPECTEDLY. SHORTLY THEREAFTER, THE CAR WENT INTO LIMP MODE AND I LOST ALL POWER TO THE WHEELS. WHEN I TRIED TO ACCELERATE, THE ENGINE WOULD REV BUT WOULD NOT ACCELERATE. I WAS FORCED TO PULL OVER ON THE HIGHWAY AS A RESULT OF THIS TRANSMISSION FAILURE.

  10. Power train, Apr 15, 2019

    TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE IN LOWER GEARS, IT SUDDENLY BEGAN TO SHAKE AND VIBRATE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. CORWIN FORD OF SPRINGFIELD (3241 S. GLENSTONE AVE, SPRINGFIELD, MO) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE POWER TRAIN WAS PREVIOUSLY REPAIRED IN 2016 AND THE CLUTCH AND CONTROL MODULE WERE REPLACED; HOWEVER, THE FAILURES CONTINUED. THE FAILURE MILEAGE WAS 14,000.

  11. Power train, Apr 8, 2019

    I BOUGHT MY CAR WITH 70,000 MILES ON IT (NOT FROM A FORD DEALERSHIP) ABOUT 10 MONTHS AGO AND FROM DAY ONE I NOTICED A SLIGHT SHUDDER WHEN TAKING OFF. NOW I'M AT 86,000 MILES AND THE SHUDDERING IS BECOMING MORE VIOLENT AND MY CAR SEEMS TO BE BOGGING DOWN FREQUENTLY AND IS VERY SLOW TO TAKE OFF. AFTER BRINGING MY CAR TO FRAMINGHAM FORD IN FRAMINGHAM MA I WAS TOLD I NEEDED A NEW CLUTCH BUT I WAS NOT UNDER THE EXTENDED MANUFACTURER WARRANTY AND THE FIX WOULD BE $1,800! THE GUY I SPOKE WITH AT THE FORD DEALERSHIP TOLD ME TO CALL FORD AND TELL THEM THE SITUATION BECAUSE THIS IS AN VERY COMMON PROBLEM THAT FORD IS WELL AWARE OF. I CALLED FORD AND SPOKE WITH A WOMAN THAT TOLD ME THERE IS NOTHING THEY CAN DO FOR ME AND I SHOULD KEEP MY RECEIPTS FROM ANY FUTURE FIXES FOR THE TRANSMISSION AND HOPE THAT FORD SENDS OUT REFUNDS.

  12. Power train, Vehicle speed control, Engine, Apr 8, 2019

    VEHICLE STALLS AS IF IT HAS LOST POWER. ENGINE LIGHT ACTIVE. TRANSMISSION AFFECTED DUE TO VEHICLE NOT ACCURATELY SHIFTING GEARS (I.E. DRIVE TO REVERSE OR VICE VERSA)

  13. Power train, Apr 6, 2019

    I OWN A A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SHUDDERED AND SHOOK VIOLENTLY. WHEN SHIFTING BETWEEN FIRST AND SECOND GEARS, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. ON SEVERAL OCCASIONS, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE OVER AND UNDER ACCELERATED AND THEN HESITATED. THE DEALER DIAGNOSED THAT THE MANUAL CLUTCH, POWER TRAIN CONTROL MODULE, AND TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE TOTAL COSTS IS $1,590. THE FORD DEALERSHIP DID NOT CONTACT THE MANUFACTURER TO MAKE THEM AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

  14. Power train, Apr 3, 2019

    TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE ENGINE RANDOMLY SHUDDERED AND HESITATED. THE VEHICLE WAS TAKEN TO VILLAGE FORD (23535 MICHIGAN AVE, DEARBORN, MI) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 29,000. *TT *TR

  15. Power train, Electrical system, Fuel/propulsion system, Apr 3, 2019

    TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SHUDDERED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE FUEL GAUGE FAILED TO DISPLAY THE CORRECT FUEL LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED LAFONTAINE FORD OF BIRCH RUN (11661 N BEYER RD, BIRCH RUN, MI 48415, (989) 652-6157) AND WAS INFORMED TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 108,980.

  16. Power train, Apr 1, 2019

    I HAVE A 2014 FORD FOCUS WHICH I PURCHASED NEW FROM THE DEALERSHIP WHICH IS EQUIPPED WITH A DUEL POWER CLUTCH TRANSMISSION A CLASS ACTION SUIT WAS FILED AGAINST FORD DUE TO THE POOR DESIGN OF THE TRANSMISSION IN WHICH CONSUMERS WERE HAVING CONSTANT PROBLEMS WITH THEIR TRANSMISSIONS. ABOUT A WEEK AGO I WAS STOPPED IN A INTERSECTION AND WHEN I WENT TO ACCELERATE MY CAR STALLED AND HAD DIFFICULTY ACCELERATING.THIS HAD HAPPENED TWICE WITHIN THE LAST WEEK OVERALL MY CAR HAS ALWAYS HAD POOR ACCELERATION AND HESITATION BUT I BECAME URGENT WHEN MY CAR TOOK HESITATED FOR SO LONG AND THE CHECK ENGINE LIGHT CAME ON I HAVE BOUGHT A NEW CAR WITH JUST UNDER 99K AND ONLY 4 YEARS OLD WHICH MAKES VERY CONCERNED DUE TO THE POOR DESIGN OF THE TRANSMISSION THAT MY AND OTHER FORD FOCUS OWNERS CARS ARE UNSAFE TO DRIVE MY CAR COULD OF STALLED IN THE MIDDLE OF THE LIGHT AND I COULD HAVE BEEN HIT

  17. Power train, Structure, Fuel/propulsion system, Apr 1, 2019

    THIS VEHICLE HAS HAD DOOR ISSUES WHERE THE DOOR WOULD OPEN UNEXPECTANTLY, THE TRANSMISSION HAS CAUSED HYDROPLAINING AND HAS ALSO CAUSED THE CAR TO STALL ON THE FREEWAY. EVEN THOUGH THEY FIXED THE TRANSMISSION THE PROBLEM HAS RETURNED AND INSIST ON BEING A CONTINUAL ISSUE. NOW THERE IS AN ADDITIONAL RECALL FOR DECEMBER AND THAT IS CPV. WHEN I CONTACTED FORD IN ORDER TO HAVE A REFUND OR BE ABLE TO RETURN THE CAR AND SWITCH IT OUT FOR SOMETHING ELSE... I WAS TOLD NO THERE WASN'T AN OPTION TO DO SO. IS THIS TRUE THAT I HAVE TO JUST CONTINUE GOING ALONG WITH THE CAR AND CONTINUE TO HAVE THESE TYPES OF ISSUES THROUGH THE LIFEBLOOD OF THIS VEHICLE?

  18. Power train, Fuel/propulsion system, Mar 30, 2019

    WAS DRIVING VEHICLE THEN ALL OF A SUDDEN IT STARTED SHUDDERING AND SEEMED LIKE IT WAS HAVING TROUBLE SHIFTING GEARS PULLED INTO PARKING LOT THEN VEHICLE WOULDN'T GO INTO REVERSE ALL OTHER GEARS WORKED FINE AND THE RPMS ON VEHICLE WOULD REV UP ON THEIR OWN WITHOUT PRESSING ON THE GAS PEDAL AFTER ABOUT 20 TO 30 MINUTES WAS FINALLY ABLE TO GET OUT OF REVERSE

  19. Power train, Mar 29, 2019

    TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE TRANSMISSION DOWNSHIFTED AND THE VEHICLE LOST ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 52,000. ..*BF. THE CONSUMER STATED THE DEALER ADVISED THE CLUTCH ASSEMBLY FAILED AND NEEDED TO BE REPLACED AFTER 52,298 MILES. THE VEHICLE WAS NOT INCLUDED IN THE EXTENDED WARRANTY PROGRAM DUE TO THE VEHICLE'S ASSEMBLY DATE. *JS*JB

  20. Power train, Mar 29, 2019

    PURCHASED 2014 FORD FOCUS IN DEC. 2018, LESS THAN 31,000 MILES IN EXCELLENT VISIBLE CONDITION FROM FAMILY FRIEND FOR MY CHILD AWAY AT COLLEGE. WAS INFORMED BY PREVIOUS OWNER THAT THE WHEN STARTING FROM 0 THERE IS A SMALL STUTTER AS CAR SHIFTS INTO 1ST GEAR. A FORD DEALERSHIP INSTRUCTED THEM THAT THERE IS A 10YR/150,000 MILE WARRANTY EXTENSION (14M01 -DP56 TRANSMISSION CLUTCH SHUDDER), BUT CANNOT DO ANYTHING UNTIL IT GETS WORSE. TAKING OWNERSHIP OF THE 2014 FOCUS, WE DID EXPERIENCE A SHUDDER-SHUDDER. MY CHILD INFORMED ME LATE FEB, EARLY MARCH THE ISSUE HAS GOTTEN WORSE. HOME FOR SPRING BREAK, 03/24/19 WEEK, TOOK FOR TEST DRIVE, AND THE ISSUE IS SIGNIFICANTLY WORSE; JUMPING-SHUDDERING-JERKING, SHUDDER-SHUDDER WHEN SHIFTING FROM ZERO TO 1ST AND ALSO 2ND GEAR. 03/25/19 TOOK TO MY MECHANIC WHO INSTRUCTED WAS TRANSMISSION ISSUE AND FORD HAS VARIOUS SERVICE PUBLICATIONS AND ADVISED TO TAKE TO FORD DEALERSHIP. I CONTACTED LOCAL DEALERSHIP AS WELL AS FORD CUSTOMER SERVICE 03/25/19 TO MAKE APPOINTMENT AND START CLAIM. 03/25/19 PM DROPPED OFF AT AUTONATION FORD. 03/28/2019 INFORMED TRANSMISSION CLUTCH IS OUT OF SPECIFICATION AND DEFECTIVE, AND WILL COST $2060 +TAX TO REPLACE. ALSO INFORMED THAT THE DEFECTIVE CLUTCH IS NOT COVERED WITH THE EXTENDED WARRANTY (14M01 -DP56 TRANSMISSION CLUTCH SHUDDER). ALSO THAT THE VEHICLES ORIGINAL 5YR/60,000 MILE WARRANTY EXPIRED ON 02/08/2019. 03/28/19, CONTACTED FORD CUSTOMER SERVICE , RECEIVED CASE#, AND INSTRUCTED THAT MY ISSUE HAS BEEN LOGGED BUT FORD WILL NOT DO ANYTHING, THAT ALTHOUGH THE VEHICLE HAS 32,986 MILES, THE 5YR WARRANTY, EXPIRED 02/08/2019. FORD DID INFORM ME THAT I CAN CONTACT NHTSA. ALTHOUGH CUSTOMER SERVICE WAS POLITE, THIS IS ABSOLUTELY NOT ACCEPTABLE CUSTOMER SERVICE WITH A KNOWN DEFECTIVE ISSUE. WITHOUT RESOLUTION, THIS IS, WAS THE 4TH AND LAST FORD PRODUCT MY FAMILY OF 5 WILL EVER PURCHASE, AND ADVISE OTHERS ALSO TO NOT.

  21. Power train, Engine, Mar 26, 2019

    TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, IT SHUDDERED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NORRIS FORD (901 MERRITT BLVD, BALTIMORE, MD 21222, (888) 205-0310) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 14,300. *TT*JB

  22. Power train, Fuel/propulsion system, Mar 25, 2019

    I PURCHASED A 2014 FORD FOCUS USED WITH 86K MILES, UPON TAKING DELIVERY OF THE VEHICLE WE NOTICED WHILE DRIVING THE VEHICLE WHEN STARTING FROM A COMPLETE STOP THE CAR JERKS AND BUCKS. I TOOK THE VEHICLE FOR RECALLS TO BE FIXED, IN WHICH I BELIEVE THE TRANSMISSION ISSUE FELL UNDER THE TCM MODULE RECALL. MY DAUGHTER WAS DRIVING BACK TO CAMPUS AND THE CAR WAS BUCKING AND JUMPING AND THEN FINALLY CUTOFF WHILE DRIVING!!!

  23. Power train, Mar 21, 2019

    TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE STARTED TO VIBRATE ABNORMALLY, THE TRANSMISSION FAILURE WARNING INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY THIRTY MINUTES. THE VEHICLE WAS PREVIOUSLY TAKEN TO PAYNE WESLACO FORD (LOCATED AT 2401 E EXPRESSWAY 83, WESLACO, TX 78599, (956) 272-0593) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE PCM/TCM SOFTWARE WAS UPDATED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,122.

  24. Power train, Mar 19, 2019

    MY 2014 FORD FOCUS SHUDDERS AND JERKS WHEN TAKING OFF FROM A STOP. THIS IS EXTREMELY DANGEROUS ESPECIALLY AT TRAFFIC LIGHTS OR ON THE HIGHWAY BECAUSE IT IS EXTREMELY DIFFICULT TO RESUME DRIVING AFTER A SLOW DOWN, AND I AM SCARED THAT I WILL GET HIT BECAUSE MY CAR CANNOT ACCELERATE FAST ENOUGH. THIS HAPPENED RECENTLY IN MARCH OF THIS YEAR ON THE HIGHWAY, AND I WAS FORTUNATE TO ESCAPE BEING HIT AT THE LAST MINUTE. I HAVE TAKEN THE CAR TO TWO DIFFERENT FORD DEALERSHIPS IN HOUSTON FOR THEM TO CHECK IF THE CAR IS PART OF THE TRANSMISSION RECALL, BUT THEY WANTED TO CHARGE ME FOR THE DIAGNOSTIC TEST, I DO NOT THINK THIS IS FAIR SINCE THIS IS A KNOWN ISSUE WITH THIS CAR.

  25. Power train, Mar 19, 2019

    TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE TRANSMISSION WOULD BECOME STUCK IN BETWEEN GEARS, WHICH CAUSED THE VEHICLE NOT TO ACCELERATE. THE VEHICLE WAS TAKEN TO HARRIS FORD LINCOLN (20006 64TH AVE W, LYNWOOD, WA 98036) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CLUTCH HAD PREVIOUSLY BEEN REPLACED THREE TIMES. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.