2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints: power train
1,597 reports, newest first. Show all
Power train, Oct 11, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED AND MADE AN ABNORMAL NOISE WHEN IT CAME TO A COMPLETE STOP. THE FAILURE PROGRESSED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Power train, Engine, Oct 10, 2016
REPEATED ISSUES WITH TRANSMISSION, SHUTTERING WHEN DRIVING. ALSO HAVE HAD THE CARE HESITATE WHEN ACCELERATING FROM A STOPPED LOCATION ALMOST CAUSING AN ACCIDENT TWO DIFFERENT TIMES. TOOK CAR INTO DEALER TO GET FIXED AND THEY STATED THEY WERE UNABLE TO FIND ISSUE. CONTACTED FORD MOTOR COMPANY CORPORATE OFFICE REQUESTING A BUYBACK DUE TO THE UNSAFE CONDITIONS, THEY DID AN "GOOD FAITH REVIEW" AND INFORMED ME THAT THEY WOULD NOT BUY BACK MY CAR. THE WOULD NOT EXPLAIN THE REASONING OR ISSUE AND PAPERWORK SHOWING THE REVIEW, "FORD DOES NOT HAVE TO RELEASE THE FINDINGS SINCE IT WAS A GOOD FAITH REVIEW".
Power train, Oct 8, 2016
SINCE I BOUGHT A USED 2014 FORD FOCUS, THIS YEAR, THERE HAS BEEN A GRINDING STUTTERING SHAKING AND JERKING OF THE TRANSMISSION WHEN IN MOTION. THIS HAPPENS WHETHER THE CAR IS ON THE HIGHWAY OR AT A LOW RATE OF SPEED BUT MOSTLY WHEN DRIVING FORWARD FROM PARK. FORD ATTEMPTED TO UPGRADE THE SOFTWARE TO THE TRANSMISSION SEVERAL TIMES WHICH HAS NEVER WORKED. THIS IS A KNOWN ISSUE TO FORD AND THEY ARE CLAIMING THAT IT IS A CHARACTERISTIC OF THE TRANSMISSION AND IT IS NORMAL ACTIVITY. THE TRANSMISSION SHUTTERS AND JERKS SO MUCH THAT THE CAR WILL NOT SHIFT AND WILL NOT MOVE FORWARD APPROPRIATELY AND I HAVE COME CLOSE TO GETTING REAR-ENDED SEVERAL TIMES BECAUSE THE TRANSMISSION CANNOT CATCH UP WITH THE ACCELERATION. I AM ASKING FORD FOR ASSISTANCE IN TRADING THE CAR IN SINCE THE VALUE IN THE CAR DEPRECIATED SO MUCH BECAUSE OF ALL OF THE TRANSMISSION ISSUES AND THEY ARE REFUSING TO HELP ME. MY THIRD FORD, NEVER AGAIN!!!
Power train, Oct 8, 2016
EVERY TIME I HAVE TO TAKE IT BACK TO DEALER FOR TRANSMISSION REPAIR OR RECALL ITS WORSE THAN BEFORE THEY WORKED ON IT. EVERY TIME I TAKE OFF IT JUMPS & JERKS, EVERY TIME I REMOVE MY FOOT FROM ACCELERATOR IT DOWN SHIFTS.
Power train, Oct 7, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE JUMPED AS IF IT WOULD ACCELERATE AT A HIGH SPEED. THE DEALER STATED THAT THERE MAY BE AN ISSUE WITH THE TRANSMISSION; HOWEVER, THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.
Power train, Oct 6, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE ROLLED BACKWARDS SUDDENLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO HAVE THE SOFTWARE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Power train, Oct 6, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED VIOLENT JERKING AND HESITATION WHEN ACCELERATING FROM A COMPLETE STOP. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE FAILURE WAS INHERENT TO THE VEHICLE'S TRANSMISSION. THE VEHICLE HAD ITS SOFTWARE UPDATED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100.
Power train, Oct 3, 2016
I'VE HAVE HAD TO HAVE THREE UPDATES DONE FOR THE TRANSMISSION. ABOUT A MONTH AGO, I ALMOST GOT KILLED PULLING ONTO A COUNTRY HIGHWAY, DUE TO INABILITY TO PICK UP POWER AND THEY HAD TO REPLACE THE CLUTCH. TODAY, THE CAR HAD TO BE TOWED TO THE DEALERSHIP DUE TO LACK OF POWER, HESITATING, AND ODD NOISE WHILE DRIVING. THIS CAR ISN'T 2 YEARS OLD, AND IT'S BEEN CONSTANT PROBLEMS.
Power train, Sep 28, 2016
WHILE DRIVING ON CITY STREETS THE TRANSMISSION SLIPS AND JERKS AND SOUNDS LIKE IT'S GOING TO FALL OUT OF THE VEHICLE. THIS IS A KNOWN ISSUE BY FORD WITH THIS VEHICLE AND IS UNSAFE TO DRIVE, ESPECIALLY MERGING INTO TRAFFIC. FORD NEEDS TO BUY ALL THESE VEHICLES BACK! THIS CONTINUES TO HAPPEN ON A DAILY BASIS. IT'S BEEN IN FOR REPAIR TWICE AND A RECALL ONCE. STILL NOT FIXED. I WOULD SELL THIS CAR IF I COULD BUT THE VALUE HAS DROPPED SIGNIFICANTLY DUE TO THIS KNOWN ISSUE.
Power train, Sep 28, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE JERKED VIOLENTLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
Power train, Electrical system, Engine, Sep 28, 2016
POWER LOSS TO DRIVE TRAIN AND VEHICLE DISPLAYS "STOP SAFELY NOW" MESSAGE. THIS HAD HAPPENED REPEATEDLY WHILE VEHICLE WAS IN MOTION ON PUBLIC ROADS.
Power train, Sep 28, 2016
MY TRANSMISSION HAS BEEN PROGRESSIVELY GETTING WORSE ON MY 2014 FORD FOCUS. IT SHUDDERS, JERKS, AND HESITATES WHEN I START ACCELERATING. I TOOK IT TO THE DEALER FOR SERVICE AND THEY HAVE TO CHANGE THE CLUTCHES WHICH TAKES THEM 8 DAYS! THE CAR HAS ONLY 27,500 MILES ON IT.
Power train, Other or unspecified, Sep 28, 2016
CLUTCH IN AUTOMATIC TRANSMISSION IS STALLING, CAR SHUTTERS AT 24,000 MILES. CAR DOESN'T WANT TO GO UP HILLS, AND ACTS MINE IT'S STALLING OUT WHEN YOU PULL OUT. THIS IS MY DAUGHTERS CAR AND I DO NOT FEEL SHE IS SAFE.
Power train, Sep 27, 2016
WITHIN THE FIRST 10,000 MILES OF OWNERSHIP THE TRANSMISSION IN OUR 2014 FORD FOCUS HAS BEEN REBUILT AND THE CLUTCH HAS BEEN REBUILT/FIXED AS WELL AS MULTIPLE SOFTWARE UPDATES APPLIED, AND WE HAVE COMPLAINED EVERY TIME WE TAKE THE CAR IN FOR SERVICE THAT THE TRANSMISSION IS STILL BROKEN. IT SHUDDERS, JERKS, RUMBLES, HARD SHIFTS AND EVEN COMES CLOSE TO STALLING WITH NO ACCELERATION/MOVEMENT AT TIMES. I FEAR DRIVING IT THAT I CANNOT TAKE OFF FROM A STOP SAFELY WITHOUT THE TRANSMISSION FAILING AND I WILL END UP BEING HIT BY ANOTHER VEHICLE AS A RESULT. THIS TRANSMISSION IS DANGEROUS AND WILL RESULT IN ACCIDENTS. WORST TRANSMISSION I HAVE EVER OWNED AND FORD WILL NOT FIX NOR BUY US OUT OF THE CAR...ITS A LEMON!
Power train, Vehicle speed control, Electronic stability control (ESC), Sep 26, 2016
SINCE SINCE BOUGHT THIS CAR BRAND-NEW IN 2014 THERE HAS BEEN A GRINDING STUTTERING SHAKING AND JERKING OF THE TRANSMISSION WHEN IN MOTION. THIS HAPPENS WHETHER THE CAR IS ON THE HIGHWAY OR AT A LOW RATE OF SPEED BUT MOSTLY WHEN DRIVING FORWARD FROM PARK. FORD ATTEMPTED TO UPGRADE THE SOFTWARE TO THE TRANSMISSION SEVERAL TIMES WHICH HAS NEVER WORKED. THIS IS A KNOWN ISSUE TO FORD AND THEY ARE CLAIMING THAT IT IS A CHARACTERISTIC OF THE TRANSMISSION AND IT IS NORMAL ACTIVITY. THE TRANSMISSION SHUTTERS AND JERKS SO MUCH THAT THE CAR WILL NOT SHIFT AND WILL NOT MOVE FORWARD APPROPRIATELY AND I HAVE COME CLOSE TO GETTING REAR-ENDED SEVERAL TIMES BECAUSE THE TRANSMISSION CANNOT CATCH UP WITH THE ACCELERATION. I AM ASKING FORD FOR ASSISTANCE IN TRADING THE CAR IN SINCE THE VALUE IN THE CAR DEPRECIATED SO MUCH BECAUSE OF ALL OF THE TRANSMISSION ISSUES AND THEY ARE REFUSING TO HELP ME.
Power train, Sep 23, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH, THE ENGINE HESITATED AND ATTEMPTED TO STALL. THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Power train, Sep 16, 2016
MY 2014 FORD FOUS HAS A SHUDDERING AND SHIFTING ISSUES ON ACCELERATION. SOMETIMES MY CAR WILL NOT GO INTO GEAR. FORD KEEPS TELLING ME THAT IS NORMAL AND TO BRING THE CAR IN IF THE CHECK ENGINE LIGHT COMES ON. MY FEAR IS THAT THIS WILL HAPPEN IN A INTERSECTION CAUSING A ACCIDENT. FORD IS JUST DRAGGING THIER FEET ON THIS ISSUE UNTIL THE WARRANTY EXPIRES AND CONSUMERS LIKE ME ARE LEFT WITH THE BILL. FORD KNOWS THAT THERE ARE PROBLEMS AND REFUSES TO FIX IT. DOES IT TAKE THE MOTORING PUBLC TO LOSE LIVES BEFORE ANYTHING IS DONE?
Power train, Sep 15, 2016
TRANSMISSION HESITATION FROM A STOP, TYPICALLY IN GEAR (DRIVE OR SPORTMODE), SOMETIMES SEVERE, CAUSING JERKING. BEEN HAPPENING LITERALLY SINCE I'VE OWNED THE VEHICLE, BUT SEEMS TO BE NOW MORE PRONOUNCED, ESPECIALLY AFTER LONGER DRIVES. ON THE HIGHWAY WITH STOP & GO TRAFFIC, AND THIS PROBLEM IS VERY UNSETTLING AND DANGEROUS.
Power train, Sep 14, 2016
TRANSMISSION JERKS VIOLENTLY AT LOW SPEEDS, DANGEROUS AND UNDRIVABLE.
Power train, Electronic stability control (ESC), Engine, Sep 13, 2016
WHEN STOPPED AT A LIGHT OR SOMETHING, CAR HESITATES LIKE IT'S GONNA DIE. THE RPM'S SHOOT WAY UP AND IF I GO TO BRAKE, THEY LIKE ALMOST GET STUCK IN HIGH RPM. TRANSMISSION SHUTTERS. TIRE PRESSURE WARNING LIGHT STAYS ON WHEN I'VE CHECKED THE TIRES PRESSURE AND EVERYTHING
Power train, Sep 8, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 10 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SHOOK AND LOST POWER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION COMPUTER NEEDED TO UPDATED. THE VEHICLE CLUTCH WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Power train, Sep 5, 2016
WE BOUGHT THIS CAR TO HAVE A SAFE, RELIABLE VEHICLE. I LIVE IN A MOUNTAIN COMMUNITY WITH PLENTY OF WILDLIFE AND VERY FEW OTHER DRIVERS ON THE ROAD. MY CAR BROKE DOWN ON THE MOUNTAIN HIGHWAY WHEN LEAVING FOR WORK AT 5:15AM. I GOT BARELY 2 MILES FROM HOME AND I LOST POWER AND THE CHECK ENGINE LIGHT CAME ON. THE CAR WOULD NOT ACCELERATE MORE THAN 10 MILES PER HOUR AND JERKED, HESITATED, MADE GRINDING NOISE. IT HAS HESITATED FROM TAKE OFF SINCE WE'VE HAD IT. WE RECEIVED A RECALL NOTICE AND TOOK IT IN IMMEDIATELY. THAT DID NOTHING TO TAKE CARE OF THE PROBLEM. NOW IT STOPPED RUNNING COMPLETELY AND THE CHECK ENGINE LIGHT CAME ON. IT WAS TOWED TO THE SHOP AND WE HAVE BEEN TOLD THAT THE PART (TCM MODULE) IS ON BACK ORDER AND WE COULD BE WITHOUT OUR CAR FOR 1 TO 8 WEEKS. THEY COULD CARE LESS THAT THIS IS OUR MAIN FORM OF TRANSPORTATION AND I WILL HAVE TO GET A RENTAL IN ORDER TO GET TO WORK IN ORDER TO MAKE CAR PAYMENTS FOR A CAR I CAN'T DRIVE. I ESCALATED MY CONCERNS ALL THE WAY UP TO CORPORATE CUSTOMER RELATIONS AT FORD. SO GOING INTO THE WEEKEND I HAD NO HELP AT ALL FROM ANYONE AT FORD AND WAS FORCED TO OBTAIN A RENTAL AT MY COST. SO FAR I'M LOOKING AT $300 AND PRAYING THAT MY CAR IS BACK BEFORE I HAVE TO RETURN THE RENTAL. THIS IS A BUNCH OF [XXX] FROM FORD. IT'S ALL OVER THE INTERNET THE ISSUES WITH THESE CARS. FOR THEM TO NOT PROVIDE ASSISTANCE WITH RENTALS IS THE WORST POSSIBLE SERVICE EVER. I BET THEY SURE WILL EXPECT MY PAYMENT ON TIME WON'T THEY? I'VE FILED CLAIMS WITH A LEMON LAW ATTORNEY AND A CLASS ACTION LAWSUIT ATTORNEY. AS WELL ON CARCOMPLAINTS.COM, CENTER FOR AUTO SAFETY AND NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Power train, Engine, Sep 3, 2016
WE ARE EXPERIENCING EXACTLY THE SAME ISSUE AS MANY OTHER PEOPLE (41) REPORTED ON THIS WEBSITE AND MORE PEOPLE ON OTHER WEBSITES ON INTERNET. NHTSA CONDUCTED OFFICIAL INVESTIGATION ON THIS ISSUE (NHTSA ACTION NUMBER: PE13031). WE HAVE TO UNFORTUNATELY REPORT THAT FORD HAS NOT ADDRESSED THIS ISSUE TILL THIS DATE (9-3-2016). OUR CAR WAS MULTIPLE TIMES IN DIFFERENT FORD DEALERSHIPS BUT NONE OF THEM WERE ABLE TO RESOLVE THE ISSUE. THE REPLACED BATTERY, HIGH VOLTAGE HARNESS, REPROGRAMMED PCM AND TPM MODULES SEVERAL TIMES BUT THE SERIOUS SAFETY ISSUE IS STILL PRESENT. WE HAVE EXPERIENCED THIS ISSUE MORE THAN 10 TIMES SINCE 2014 (WE STOPPED COUNTING), EVEN 5 TIMES IN ONE DAY. ISSUE: THE VEHICLE, WHILE IN MOTION, SUDDENLY LOSES POWER AND DRIVER RECEIVES A RED TRIANGLE INDICATOR AND THE MESSAGE "STOP SAFELY NOW" IN THE INSTRUMENT CLUSTER. DRIVER UNFORTUNATELY CANNOT STOP SAFELY BECAUSE THE VEHICLE LOSSES ALL ENGINE POWER AND IS DECELERATING VERY FAST SO THE DRIVER DOESN'T HAVE TIME TO PULL OVER WHILE IN TRAFFIC OR DRIVING ON A FREEWAY. WE WOULD LIKE NHTSA TO TAKE ACTION AGAIN AS THE ISSUE WAS NOT ADDRESSED IN 2013 AS STATED UNDER NHTSA ACTION NUMBER: PE13031. THIS IS SAFETY ISSUE NOT ONLY FOR THE DRIVER AND VEHICLE OCCUPANTS BUT ALSO FOR OTHER PEOPLE IN SURROUNDING VEHICLES.
Power train, Air bags, Other or unspecified, Sep 3, 2016, crash
FOCUS 2014 BEEN IN THE DEALER SHIP IN FAIRFAX..TED'S FOR OVER A MONTH NOW .I CALLED 4 TIMES AND NO ONE ANSWERS MY CALLS OR RETURN THEM...I DON'T NEED THE CAR ANY MORE SINCE I HAD TO BUY ANOTHER ONE..I SHAKES WHEN EVER YOU IT STARTS MOVING VERY VIOLENTLY AND CONSTANTLY STALL FOR NO REASON IT'S NOT GOING ANYWHERE AND HAVE SOME SOUNDS THAT THE WHOLE ENGINE IS ABOUT TO BREAK...THE SEAT BELT DON'T WORK ALL THE TIME OR THE AIR BAGS OFFEN START BEEPING ON THE DASH BORD...IT'S BEEN A REALLY RUFF RIDE FOR A CAR THAT HAS LESS THEN 30000 LIMES ON IT...IT'S BEEN A REAL PROBLEM AND HEADACHE SINCE I GOT IT...RETURNED IT TO CHECK FEW TIME BUT NOTHING...CAN THEY PAY FOR MY CAR VALUE??? OR MY LAON??
Power train, Sep 2, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE TRANSMISSION CLUTCH SHUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED. THE DEALER PROCEEDED TO REMOVE THE TRANSMISSION TO REPLACE THE DRY CLUTCHES. THE FAILURE RECURRED AND THE DEALER REPEATED THE SAME REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.