2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints: power train
1,597 reports, newest first. Show all
Power train, Vehicle speed control, Aug 14, 2015, crash
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 5 MPH, THE VEHICLE JERKED. IN ADDITION, THE ACCELERATOR WAS DEPRESSED AND THE VEHICLE ACCELERATED IN EXCESS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND AS THE VEHICLE ACCELERATED IN EXCESS, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GEARS IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.
Power train, Aug 12, 2015
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A COMPLETE STOP, THERE WAS A DELAYED RESPONSE AND THE VEHICLE ACCELERATED IN A JERKING MOTION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Power train, Aug 11, 2015
I HAVE THE SAME ISSUES AS EVERYONE ELSE WITH MY CLUTCH/TRANSMISSION. IT CAUSES MY CAR TO JUMP, STALL, GRIND, FAIL TO SHIFT, ROLL, ETC. I HAVE BEEN IN NUMEROUS NEAR-ACCIDENTS AND FORD WON'T BUY BACK THIS UNSAFE CAR BECAUSE OF OKLAHOMA'S LEMON LAWS. I HAVE HAD THE CLUTCH REPLACED TWICE NOW AND WORK DONE ON THE TRANSMISSION. I GOT THE CAR BACK TWO WEEKS AGO AND NOW IT'S BACK IN AGAIN WITH THE SAME PROBLEMS. THE CAR IS NOT SAFE TO DRIVE. IF YOU'RE READING THIS, DO NOT BUY A FORD FOCUS!
Power train, Aug 10, 2015
THE WIFE COMPLAINED ABOUT THE TRANSMISSION MAKING NOISES PERIODICALLY BUT I NEVER DID HEAR OR FEEL ANY ISSUES WHEN TEST DRIVING IT. I FIRST NOTICED THE ISSUE MYSELF ON 7/2/15 WHEN I WAS DRIVING. IT AT THE BEACH ON VACATION. I SPOKE WITH THE DEALERSHIP ON 7/6/15 ABOUT THE ISSUE AND A RECALL I RECEIVED ON THE FUEL PUMP AND WAS TOLD THEY WOULD CONTACT ME WHEN THE FUEL PUMP CAME IN AND TO MONITOR THE TRANSMISSION UNTIL THEN. RETURNING HOME FROM A TRIP THE WEEK OF 7/28-8/2/15 THE TRANSMISSION STARTED TO VIOLENTLY SHUDDER WHEN LEAVING FROM TRAFFIC LIGHTS TO THE POINT THERE WAS CONCERN IF WE WOULD GET THROUGH THE INTERSECTION WITHOUT GETTING HIT OR STRUCK FROM BEHIND. WE CONTACTED THE SERVICE DEPT ON 8/3/15 AND AN APPOINTMENT WASN'T AVAILABLE UNTIL THE MORNING OF 8/6/15. WE DID NOT DRIVE IT UNTIL WE TOOK IT TO THE APPOINTMENT DUE TO SAFETY CONCERNS AND IT IS NOW 8/10/15 AND WE ARE STILL WITHOUT A VEHICLE. THE DEALERSHIP STATED IT WAS HAVING PROBLEMS BUT FORD WOULDN'T FIX IT UNTIL IT FELL INTO A CERTAIN RPM CATEGORY OR TOTALLY FAILED . THEY SAID THEY WOULD RESET IT AND IF WE HAVE FURTHER ISSUES LET THEM KNOW. THE SERVICE TECH TOLD US THE TRANSMISSIONS IN THE FOCUS HAVE HAD ISSUES DUE TO USING A CONVERTED MANUAL TO AUTOMATIC TRANSMISSION AND THAT THE SYSTEM GETS "CONFUSED" WHEN TO SHIFT. WE ARE ALSO TOLD, THE SIX SPEED TRANSMISSION LEARNS THE OPERATOR AND IF SOMEONE ELSE DRIVES IT, IT GETS CONFUSED WHEN TO SHIFT OR WHAT TO DO AND CREATES FAILURE OF THE CLUTCH. THE ISSUES NOTED CREATE A VERY DANGEROUS SITUATION THAT COULD LEAD TO COLLISIONS AT INTERSECTION OR IF PULLING OUT INTO TRAFFIC.
Power train, Electrical system, Other or unspecified, Aug 4, 2015
STOP SAFELY NOW ERROR MESSAGE APPEARS WHEN TRYING TO START THE CAR, OFTEN. THE ERROR DISABLES THE CAR. SOMETIMES THE CAR WILL WORK IMMEDIATELY AFTER RESTARTING AND SOMETIMES I JUST HAVE TO TRY AGAIN LATER IN THE DAY AFTER FINDING ALTERNATIVE MODES OF TRANSPORTATION FOR THE TIME BEING. MOST OFTEN OCCURS WHEN CONDITIONS OR DAMP LIKE EARLY MORNING OR FOLLOWING RAIN.
Power train, Vehicle speed control, Jul 29, 2015
I BEGAN NOTICING ISSUES AROUND 8,500 MILES. MY CAR WOULD HESITATE WHEN I WOULD GO FROM AN IDLE INTO GEAR, SURGE FORWARD, STUTTER AS I WAS BRAKING OR GOING INTO SPEED, AND LASTLY REFUSE TO CHANGE GEARS AS I SPED UP MAKING ME THINK I WAS IN LOW GEAR. I NOW HAVE TO MAKE SURE ALL CARS ARE CLEAR BEFORE I MAKE TURNS BECAUSE MY CAR WILL LOSE POWER AS I MAKE TURNS, WHICH MAKES ME FEEL EXTREMELY UNSAFE. I DRIVE MY CAR BETWEEN ROCHESTER, NY AND BUFFALO, NY OFTEN AND THIS IS QUITE CONCERNING TO ME. I TOOK IT INTO THE FORD SERVICE DEPARTMENT SINCE I AM UNDER WARRANTY AND I WAS TOLD IT WAS THE CLUTCH ASSEMBLY PART THAT IS MALFUNCTIONING. THE PART IS ON NATIONAL BACKORDER, BUT SHOULD BE IN A COUPLE DAYS AND I SHOULD BE FINE TO DRIVE MY CAR AS IT IS NOW. WELL I LOOKED UP THE ISSUE AND THERE IS A CLASS ACTION LAWSUIT BECAUSE OF THIS TRANSMISSION DEFECT. I DON'T FEEL SAFE AT ALL KNOWING I AM DRIVING WITH A FAULTY TRANSMISSION, IF I GET IN AN ACCIDENT I AM AT FAULT!
Power train, Vehicle speed control, Engine, Jul 27, 2015
THE VEHICLE DRIVES LIKE IT IS IN THE WRONG GEAR. IT SEEMS LIKE THE TRANSMISSION OR SOMETHING IS DRAGGING. IT DOES NOT GO SMOOTHLY TO ANOTHER GEAR. IT DRIVES HARD FOR A 2014 CAR. I DON'T KNOW WHAT THE PROBLEM IS..... UPDATED 09/30/15*BF
Power train, Electrical system, Jul 27, 2015
WHEN TRYING TO ACCELERATE IN THE CAR THE TRANSMISSION SHUDDERS AND CAUSES THE VEHICLE TO STALL. THE TRANSMISSION HAS ISSUES SHIFTING AND CAUSING THE VEHICLE TO JERK.
Power train, Jul 15, 2015
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY DECELERATED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCHES IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,200. THE VIN WAS UNAVAILABLE.
Power train, Jul 14, 2015
I HAVE COMPLAINED TO FORD EVER SINCE WE PURCHASED OUR BRAND-NEW FORD FOCUS SE 2014 IN THAT THE TRANSMISSION DOES NOT SHIFT CORRECTLY. MORE THAN ONCE THE ENGINE RESPONDS BUT THE TRANSMISSION DOES NOTHING AT ALL! I TOOK MY CAR IN WITH THE ABOVE COMPLAINT WITH ONLY 250 MILES AND I WAS TOLD THAT I NEEDED MORE MILES ON THE CAR, 2500, SO THAT THEY COULD LOOK AT TWO DIFFERENT MODULES AND RESET THEM IF NEEDED. WELL THATS WHAT THEY DID. I RETURNED AT A DIFFERENT TIME WITH THE SAME COMPLAINT AND WAS TOLD I NEEDED YET MORE MILES ON THE CAR. I TOOK MY CAR IN FOR SERVICING WITH 6500 MILES BUT NOW FORD IS SAYING THEY NEED 10,000 MILES BEFORE THEY CAN DO ANYTHING AT ALL. WHEN I MENTIONED THEY EARLIER HAD RESET THE MODULES I WAS TOLD BY ANOTHER MEMBER OF THE SERVICE DEPARTMENT THAT WAS WRONG TO DO WHAT THEY DID BUT I NO LONGER BELIEVE WHAT THEY SAY ABOUT MY PROBLEM. THIS SAME PROBLEM CAN GET MY FAMILY AND I KILLED ESPECIALLY WHEN I PRESS THE GAS AND WANT THE TRANSMISSION TO DOWNSHIFT AND NOTHING HAPPENS! THE ENGINE RESPONDS WITH 6000-7500 RPMS BUT NOTHING MORE. IN ONE INSTANCE WE WERE ALMOST RUN OVER BY A 16 WHEEL TRACTOR TRAILER ON A HIGHWAY GOING ALMOST 70 MPH. I CAN NO LONGER TRUST THE CAR AND FORD IS NOT DOING ANYTHING AT ALL TO HELP OUR SITUATION AND I AM SURE SOMEONE IS GOING TO BE KILLED BEFORE ANYTHING IS DONE AND THEN IT WILL BE A DAY LATE. I NEED HELP NOT WE NEED MORE MILES ON THE VEHICLE. I AM HOPING THAT REPORTING MY SITUATION WILL HELP ME GET ACTION TO BE TAKEN AND THAT FORD IS HELD RESPONSIBLE FOR SUCH A POOR DESIGN ATTEMPTING TO USE A MANUAL TRANSMISSION AS AN AUTOMATIC TRANSMISSION. SO PLEASE HELP ME WITH THIS MOST SERIOUS PROBLEM AND SITUATION. ...UPDATED 09/28/15 *BF UPDATED 11/15/2017*CN *TR
Power train, Electrical system, Jul 10, 2015
"STOP SAFELY NOW" WARNING AND MOTOR SHUT DOWN WHILE DRIVING ON CITY ROADS. THE CAR WAS PUSHED TO A NEARBY PARKING LOT. HAS BEEN AT THE DEALERSHIP FOR NEARLY 2 MONTHS DUE TO A BACKORDER OF A HIGH VOLTAGE POWER CABLE. FORD HAS BEEN UNHELPFUL AND IS NOT TAKING RESPONSIBILITY FOR THE PART BACKORDER. THEY ARE CLAIMING THE BACKORDER IS THE MANUFACTURER'S RESPONSIBILITY AND NOT THEIR OWN.
Power train, Electrical system, Engine, Jul 8, 2015
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE AT A COMPLETE STOP ON AN INCLINE, THE VEHICLE WOULD SOMETIMES ROLL FORWARDS OR BACKWARDS. IN ADDITION, THE VEHICLE WOULD OCCASIONALLY LUNGE FORWARD. THE VEHICLE WOULD ALSO STALL AND THE LIGHTS ON THE INSTRUMENT PANEL AND THE HAZARD LIGHTS WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER ADAPTIVE LEARNING SENSOR NEEDED TO BE ADJUSTED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 21,000. MA 10/2 UPDATED 11/08/2017*CN
Power train, Jul 8, 2015
THE CAR STALLED WITH THE BIG TRIANGLE "STOP TO SAFETY" FLASHING. . IT STARTED STALLING AT EVERY STOP SIGNS AND SIGNALS. THIS HAPPENED SEVERAL TIMES WHILE THE KIDS WERE IN THE CAR AND THERE WAS NO WAY TO PULL TO SAFETY. THIS RESULTED IN SEVERAL TRAFFIC BACK UPS. THE INCIDENT REPEATED EVERY DAY AND FINALLY THE CAR WAS TAKEN TO THE DEALER ON JUNE 16. THIS IS THE SECOND TIME THE SAME INCIDENT IS TAKING PLACE. THE FIRST TIME IT HAPPENED WAS IN DEC, 2014. AS OF THIS DATE OF COMPLAINT, THE DEALER HAS NOT RETURNED THE CAR.
Power train, Jul 2, 2015
WHEN STOPPED UPON ACCELERATION THE CLUTCH SLIPS/CHATTER OCCURS ESPECIALLY WHEN ENGINE/DRIVETRAIN WARM. PROBLEM BECOMES WORSE IN WARMER WEATHER AND MORE CONSISTENT.
Power train, Electrical system, Jun 30, 2015
THE VEHICLE HAS REPORTED "STOP SAFELY NOW" AND DOESN'T START. LUCKILY THE CAR IS PARKED IN THE GARAGE. THIS IS THE SECOND TIME OF HAPPENING WITHOUT ANY FURTHER DIAGNOSTIC DETAILS OR WARNING. LAST TIME THIS HAPPENED IN THE MIDDLE OF THE ROAD WHILE DRIVING AND SHUT THE POWER TO THE WHEELS COMPLETELY.
Power train, Jun 29, 2015
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH/AUTOMATIC TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35. UPDATED 8/31/15*CN
Power train, Engine, Jun 27, 2015
I APPROACHED A RED LIGHT TO MAKE A RIGHT TURN. I CAME TO A COMPLETE STOP, THE ON COMING TRAFFIC HAD A GREEN LEFT ARROW ALLOWING THEM TO TURN THEM IN FRONT OF ME. ONCE THE TRAFFIC CLEARED, I STARTED MY RIGHT TURN. THE CAR STUTTERED AS I BEGAN TO ACCELERATE, THE VEHICLE BEHIND ME APPEARED TO ALMOST HIT ME AS MY ACCELERATION WAS ALMOST NOT EXISTENT. I PRESSED THE GAS FURTHER AND FINALLY AROUND 5500 RPM, THE CAR SEEMED TO 'ENGAGE' SINCE IT LURCHED AND THE TIRES CHIRPED A BIT AS THEY GRABBED THE PAVEMENT.
Power train, Jun 25, 2015
PURCHASED 2014 FOCUS NEW, SHORTLY AFTER THE TRANSMISSION BEGAN TO SLIP AND SHUDDER. RETURNED THE VEHICLE TO THE SERVICE DEPARTMENT TWICE AND WAS TOLD IT WAS NORMAL FOR THE VEHICLE DURING THE INITIAL DRIVING DUE TO THE TRANSMISSION AND THE COMPUTER LEARNING TO TALK TO ONE ANOTHER. THE SHUDDERING BECAME WORSE. TOOK IT TO A DIFFERENT DEALER THAN THE ONE WHERE IT WAS PURCHASED. THEY "RESET" THE COMPUTER. THE SHUDDERING RESUMED. THE CLUTCHES WERE REPLACED. THE CAR HAS AGAIN STARTED SHUDDERING. THE DEALER HAS AGAIN "RESET" THE COMPUTER. THE HESITATION/SHUDDERING IS BAD ENOUGH UPON ACCELERATION I AM AFRAID OF BEING HIT BY OTHER MOTORISTS.
Power train, Jun 24, 2015
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 15 MPH, THE CLUTCH SLIPPED TO DIFFERENT GEARS AND THE TRANSMISSION FAILED TO ENGAGE PROPERLY. THE CONTACT MENTIONED THAT THE VEHICLE SHOOK AND MADE A GRINDING NOISE WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,500. UPDATED 8/27/15*CN
Power train, Jun 22, 2015
THE TRANSMISSION STARTED SHUDDERING ON SLOW STARTS. THE CAR HAD TROUBLE DECIDING WHAT GEAR IT NEEDED TO BE IN. SOMETIMES IT WAS VERY SLOW ON TAKE OFF AND OTHER TIMES IT JUST DIDN'T WANT TO GO. RPMS WERE GOING UP AND DOWN WHILE MY FOOT WAS STEADY ON THE GAS PEDAL AND WE WERE CRUISING AT 55 ON FLAT ROAD SURFACE WITH NO WIND. FORD NOW ADMITS THAT THE CLUTCH IS BAD AND WILL DO A WARRANTY REPAIR. ...UPDATED 08/20/15 *BF THE CONSUMER STATED THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. UPDATED 08/27/15*JB
Power train, Jun 18, 2015
I AM TREATING THIS AS A NEW OCCURRENCE, OR AT LEAST FORD TOLD ME I HAD TO START AT THE BEGINNING. I PURCHASED MY CAR IN MARCH 2014. IN OCTOBER 2014, I HAD THE HEATING CORE REPLACED AND THE CLUTCH REPLACED. I WENT THROUGH SEVERAL MONTHS OF TAKING THE CAR BACK AND FORTH TO THE DEALER WITH SHIFTING ISSUES. THE WOULD HAND ME A PIECE OF PAPER AND TELL ME IT WAS NORMAL. AFTER IT WAS TOWED TO THE DEALER AND I SPOKE TO THE SERVICE MANAGER, I WAS TOLD THAT THE TRANSMISSION VIBRATIONS FAR EXCEEDED THE NORMAL AND THEY WERE AUTHORIZED TO REPLACE THE CLUTCH. AT TIME OF REPLACEMENT, THEY FOUND SHARDS OF METAL IN THE BELL HOUSING. SO I WOULD SAY ABOUT 4 MONTHS AFTER THEY REPLACED THE CLUTCH, IT HAS STARTED TO DO THE EXACT SAME THINGS THAT IT DID BEFORE THE CLUTCH WAS REPLACED. SOMETIMES YOU CAN HIT THE GAS PEDAL AND THE CAR WILL NOT GO, SOMETIMES, THE CAR WILL JERK WHEN BEING BACKED UP SOMETIMES. I HAVE NOW HAD THE CAR LURCH FORWARD AND LURCH BACKWARD AND MY FOOT WAS NOT EVEN ON THE GAS PEDAL. WHEN IT LURCHED FORWARD, I WAS TRAVELING AT A VERY LOW SPEED IN A PARKING GARAGE AND AS PEOPLE WERE CROSSING IN FRONT OF ME THE CAR LURCHED FORWARD, MY FOOT WAS NOT EVEN ON THE GAS PEDAL. THE TRANSMISSION DOES NOT SHIFT SMOOTHLY, ESPECIALLY AT LOW SPEEDS. AND THE CAR AGAIN SOUNDS LIKE IT IS GRINDING AS IT SHIFTS GEARS. THE DEALER DID A SHIFT RPMS TEST (AGAIN) AND SAID EVERYTHING IN NEW CLUTCH IS WITHIN SPECS BUT RESET THE COMPUTER. THEY DID THAT SEVERAL TIMES THE LAST TIME. I THINK THAT THIS IS A SERIOUS SAFETY ISSUE, ESPECIALLY WHEN THE CAR LURCHES WHEN THE GAS PEDAL IS NOT TOUCHED. THE DEALER ADVISED ME THAT FORD DOES NOT HAVE AREA SERVICE MANAGERS AND THAT I JUST HAVE TO FOLLOW THEIR PROCEDURES. MY CAR IS ONLY 14 MONTHS OLD. LAT SHIFT RPMS 2516-2266 250 RPM 2974-2754 220 RPM, IS THE RESULTS THEY HAVE ON MY PAPERWORK MA 08/04/15 UPDATED 10/25/2017*CN
Power train, Jun 15, 2015
WHEN I TEST DRIVE I FELT THAT CAR FEELS DIFFERENT. THE TRANSMISSION WAS A BIT DIFFERENT. THE SALES PERSON TOLD ME THAT IT'S NORMAL, AND CAR LEARNING ME. IN MY IN NEXT HALF YEAR I START TO EXPERIENCE ROUGH, HARSH SHIFTING, JERKING, GRINDING NOISE, VIBRATIONS, SHUDDERING UPON TAKING OFF AND STOPPING. ALSO CAR WAS ROLLING BACK WHEN DRIVING UP HILL. I TOOK I TOOK MY CAR TO DEALERSHIP FOR REPAIRS. THEY REPLACE CLUTCH AND REPROGRAM MY TCM MODULE. FEW MONTHS LATER AFTER REPAIR CAR START TO HAVE SIMILAR PROBLEM LIKE THE PREVIOUS TIME PLUS ROUGH SHIFTING ON 1ST AND 2ND GEAR, GRINDING NOISE. MY BIGGEST FEAR WAS TO REAR END CAR IN FRONT ON ME OR GET INTRO ACCIDENT BECAUSE CAR WAS ROLLING FORWARD EVEN IF YOU PRESS BRAKE PEDAL. I TOOK MY CAR SECOND TIME TO THE DEALERSHIP. THEY KEPT MY CAR FOR TWO DAYS, AND THEY SAID THAT THAT IT'S NORMAL AND THEY ONLY REPROGRAM TCM. SURE THING EVEN AFTER THAT I DIDN'T SEE ANY IMPROVEMENT. CAR STILL ROLLING BACK HILL AND HAVE SAME ISSUES. SO I CALLED FORD CUSTOMER CENTER. AFTER TWO DAYS TALKING WITH THEM ON THE PHONE AND EXPLAINING THAT MY CAR ITS NOT SAFE TO BE USED ON THE STREET, AND PUT MY LIFE AND OTHER PEOPLE IN DANGER. I NEWER SIGNED UP FOR THAT. FORD REP TOLD ME THAT THEY CANT HELP ME AND THIS IS THE WAY TRANSMISSION WORK. SO PRETTY MUCH I AM STUCK WITH POUR ENGINEERED TRANSMISSION AND A CAR THAT ITS DANGEROUS ON THE ROAD.
Power train, Vehicle speed control, Other or unspecified, Jun 13, 2015
SINCE I PURCHASED THIS VEHICLE IN MARCH OF 2014, IT HAS BUCKED AT SLOW ACCELERATION AT SPEEDS OF 10-25 MILES PER HOUR. THIS CAUSED VIBRATION OF THE REAR END AND INCONSISTENT ACCELERATION. IT OCCURS MORE OFTEN IN HOT WEATHER. I HAVE HAD IT CHECK TWICE, BUT THE DEALERS SAY THAT IT IS NORMAL WITH THIS TYPE OF TRANSMISSION. IT ALSO IS MORE PREVALENT IN STOP AND GO TRAFFIC.
Power train, Jun 13, 2015
THE TRANSMISSIONS ON THESE CARS ARE HORRENDOUS MAKING THEM SHAKE AND SHUDDER. THEY LURCH FORWARD WHEN THE GEARS ARE SHIFTING BETWEEN 1-2ND GEAR. MY CAR IT YET ANOTHER EXAMPLE. I HAVE TO LEAVE SPACE JUST TO MAKE SURE I DON'T HIT ANYONE.
Power train, Jun 11, 2015
VEHICLE VIOLENTLY SHUDDERS AND HESITATES UNACCEPTABLY AT TAKEOFF. IT REQUIRES COMPLETELY TAKING FOOT OFF THE ACCELERATOR AND THEN REAPPLYING VERY SLOWLY. OTHERWISE THE CAR JERKS AND HEAVES. I AM A SLOW AND CAUTIOUS DRIVER-I RARELY FIND THE NEED TO ACCELERATE RAPIDLY. IN EITHER CASE THE SAME SITUATION OCCURS. I NOTE THAT THIS IS A VERY COMMON COMPLAINT FOR 2011,2012, 2013, 2014 FORD FOCUS UPON RESEARCHING THE INTERNET.. ASIDE FROM BEING ANNOYING, I FIND THIS CONDITION IS UNSAFE WHEN ACCELERATING AROUND VEHICLES AND DURING ACCELERATION WHEN OTHER VEHICLES ARE BEHIND ME. THE VEHICLE (AUTOMATIC TRANSMISSION)APPEARS TO SHIFT FINE IN HIGHER GEARS FOR THE TIME BEING. HOWEVER, WHAT SEEMED TO BE OCCURRING IN TRANSITION FROM 1ST TO 2ND GEAR NOW SEEMS TO BE CREEPING IN BETWEEN 2ND AND 3RD. THIS IS NOT A CASE OF THE TRANSMISSION SIMPLY DELAYING THE SHIFT FROM 1ST TO 2ND-IT IS A HIGHLY SPASMODIC EXPERIENCE. I USUALLY START ACCELERATING AND THEN HAVE TO COMPLETELY TAKE MY FOOT OFF THE GAS WHEN THE CAR VIOLENTLY SHAKES/SHUDDERS. THIS IS HAPPENING CONSTANTLY. IT IS NOT INFREQUENT, BUT CONSTANT. IT USUALLY HELPS TO ACCELERATE VERY GRADUALLY. HOWEVER, THIS SELF IMPOSED REMEDY IS UNACCEPTABLE AND DOES NOT CONSISTENTLY SOLVE THE PROBLEM. PLEASE HELP REMEDY THIS AWFUL PREDICAMENT FOR THOSE OF US UNFORTUNATE ENOUGH TO HAVE CHOSEN TO PURCHASE A CAR FROM FORD. I CONSIDER THE SITUATION VERY UNSAFE. I UNDERSTAND THAT FORD IS REPLACING CLUTCHES BUT THE FIX IS NOT ALWAYS SOLVING THE PROBLEM.