2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints: power train
1,597 reports, newest first. Show all
Power train, Dec 29, 2014
AT AROUND 24,000 MILES OUR 2014 FOCUS TRANSMISSION STARTING SHUTTERING DURING TAKE-OFF, MOST NOTABLY BETWEEN 1ST AND 2ND GEAR. IT IS UNPREDICTABLE AND SOMETIMES DANGEROUSLY HESITANT TO GET GOING. YOU HAD BETTER HOPE THE DAY YOU REALLY NEED THE CAR TO MOVE IT DOES; BUT NOT SURGE UNEXPECTEDLY. THE MOST FRUSTRATING POINT IS FORD SAYS IT'S NORMAL. NORMAL! I HAVE DRIVEN CARS WITH AUTOMATIC AND MANUAL TRANSMISSIONS FOR OVER 35 YEARS NEVER, HAS THIS BEEN NORMAL!!! *TR
Power train, Dec 28, 2014
JERKS AT START, HEAVY SHUDDERS 10 T0 20, RPM PEAKS SUDDENLY; BUT CAR DOESN'T ACCELERATE (RPM DROPS DOWN QUICKLY AND CAR ACCELERATES) WHILE CRUISING AROUND 40 TO 45 CAR SHUDDERS AS IF CLUTCH IS SLIPPING WHEN TRYING TO ACCELERATE LIGHTLY; BUT DURING THIS TIME THE CAR DOESN'T ACCELERATE. TRIED MODIFYING DRIVING BY CHANGING EASING ACCELERATOR WHEN IT SEEMS TO SHIFT/ WHEN RPM DROPS FOR A SHIFT - DOESN'T HELP. DEALER HAS REPROGRAMMED AND THEN SUBSEQUENTLY CHANGED THE CLUTCH ASSEMBLY AND SEALS. DIDN'T HELP AND CAUSED THE PROBLEMS AT HIGHER SPEEDS. WILL TAKE BACK TO DEALER TO SEE WHAT ELSE CAN BE DONE
Power train, Engine, Dec 22, 2014
2014 FORD FOCUS SE HAS A HESITATION ON ACCELERATION (PERHAPS TRANSMISSION OR ENGINE COMPUTER) THAT HAS ON MULTIPLE OCCASIONS WHILE MERGING INTO HEAVY TRAFFIC, CREATING HAZARDOUS SITUATION. *MW THE CONSUMER STATED SEVERAL REPROGRAM FUNCTIONS WERE PERFORMED BY THE DEALER. THE CONSUMER STATED FREQUENTLY, ON A COLD START-UP, WHEN HE SHIFTED FROM REVERSE TO DRIVE THE VEHICLE HESITATED BRIEFLY AS IF IT WAS NOT IN THE CORRECT GEAR. *JB
Power train, Dec 17, 2014
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE AUTOMATIC TRANSMISSION CHANGED GEARS WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Power train, Dec 2, 2014
ON AUGUST 27, 2014 I WAS IN THE PROCESS OF MAKING A RIGHT TURN FROM WEST BOUND ADAMS STREET TO NORTH BOUND 19TH AVENUE IN PHOENIX ARIZONA WHEN THE CAR STOPPED MOVING FORWARD. THE CAR ACTED AS IF IT WENT OUT OF GEAR; ENGINE WAS STILL RUNNING, BUT CAR WAS NOT MOVING FORWARD. THEN SUDDENLY THE CAR JERKED GOING FORWARD AT AN UNCONTROLLABLE SPEED. I WAS NOT ABLE TO CONTROL THE CAR AS IT DROVE INTO THE WRONG LANE OF TRAFFIC. I WAS FORTUNATE THERE WAS NOT ANOTHER CAR IN THAT OTHER LANE AT THAT TIME. I FILED A COMPLAINT ABOUT THIS CAR PREVIOUSLY, PRIOR TO THIS INCIDENT OCCURRING. I HAD READ THAT THERE ARE A LOT OF OTHER COMPLAINTS REGARDING THE FORD FOCUS AND THERE IS A CURRENT CLASS ACTION LAW SUIT IN THE STATE OF CALIFORNIA. FORD IS ATTEMPTING TO HIDE THEIR DEFECTIVE BY ATTEMPTING TO REPROGRAM THE COMPUTER AND DENYING ANY DEFECT. THE CAR HAS TRANSMISSION PROBLEMS THAT IS PLACING THE PUBLIC IN DANGER OF LIFE THREATENING AND OR PHYSICAL INJURY. *TR UPDATED 12/29/2015*JS
Power train, Vehicle speed control, Nov 23, 2014
THE VEHICLE LURCHES RAPIDLY AFTER NEARLY STALLING WHEN TRANSITIONING BETWEEN 1ST AND SECOND GEAR AND IT NEARLY CAUSED ME TO REAR-END A DRIVER IN FRONT OF ME. I HAVE A GREAT FEAR OF THIS HAPPENING AGAIN. *TR
Power train, Nov 21, 2014
THIS IS MY THIRD FORD FOCUS SE IN LESS THAN A YEAR. MY FIRST WAS A MANUAL TRANSMISSION AND AFTER A FEW HUNDRED MILES I HAD DIFFICULTY GETTING THE STICK INTO REVERSE. I TOOK IT TO THE DEALER WHO AFTER A DAY OF TESTING TOLD ME NOTHING WAS WRONG. THEY WERE NEVER ABLE TO RE-CREATE THE PROBLEM BUT IT ALWAYS CAME AND WENT OVER TIME. I EVENTUALLY TRADED IT BACK IN FOR THE AUTOMATIC EARLY 2014. THE CAR DROVE LIKE A DREAM UNTIL 600 MILES THE CAR WAS IN DRIVE WHILE GOING 45MPH AND ALL OF A SUDDEN IT ACTED LIKE IT WAS IN NEUTRAL. THE MOTOR WOULD JUST REV BUT THERE WAS NO POWER TO THE WHEELS. I PULLED OFF THE ROAD AND SELECTED PARK, DRIVE AND REVERSE BUT THEY ALL ACTED AS NEUTRAL.... THE DEALER CAME AND PICKED THE VEHICLE UP AND DID SOME SORT OF RESET ON IT IN THE PARKING LOT. THE CAR THEN DROVE BUT THEY STILL TOOK IT WITH THEM TO THE DEALER. THE NEXT DAY THEY TOLD ME THEY DROVE AND TESTED THE VEHICLE ON A MACHINE AND ALL THE PARAMETERS WERE FINE....I TOLD THEM "YOU RESET MY CAR BEFORE TESTING SO OFCOURSE ITS ACTING FINE NOW." I TOLD THEM I DID NOT WANT THE CAR BACK AND NOR DID I WANT ANOTHER FORD FOCUS. MIND YOU I HAD TO CARRY NEGATIVE EQUITY FROM THE FIRST ONE TO THIS ONE. THE DEALER AGREED TO BUY THE VEHICLE BACK AT ITS REDUCED STICKER PRICE ONLY WHICH LEFT ME WITH A SUBSTANTIAL AMOUNT OF NEGATIVE EQUITY YET AGAIN WHICH THE ONLY VEHICLE ON THE LOT THAT COULD HOLE IT WAS OF COURSE....A FORD FOCUS...I AM NOW IN MY 3RD 2014 FOCUS SE AND IT HESITATES AND JERKS FROM TIME TO TIME AND ONCE THE TRANSMISSION FAULT LIGHT CAME ON BUT DISAPPEARED AFTER I TURNED THE CAR OFF AND THEN BACK ON...THIS CAR IS UNSAFE AND HAS CAUSED A BURDEN ON ME FINANCIALLY. I AM AN ACTIVE DUTY MILITARY MEMBER AND ALL I WANTED WAS A SAFE CAR TO GET ME TO WORK. I PLEADED FOR THEM TO JUST TAKE THE CAR BACK AND SETTLE THE NEGATIVE EQUITY THEY CREATED...FORD DID NOT CARE. *TR
Power train, Nov 20, 2014
THE CAR SHUDDERS, GRINDS AND SKIPS TRANSMISSION BETWEEN GEARS. I'VE HAD IT IN THE SHOP 4 TIMES IN 11 MONTHS AND IT IS A BRAND NEW 2014 FORD FOCUS SE (4 DOORS). *TR
Power train, Nov 18, 2014
THIS VEHICLE HESITATES UPON ACCELERATION, LOWERS RPMS, JERKS AND JOLTS MAKING A CLICKING NOISE AND REVS UP THE RPMS ONCE IT ACCELERATES(THERE IS A NOTICEABLE DELAY) IT HAS DANGEROUS HESITATION/ DELAY AND IS NOTIFIABLE THAT THE TRANSMISSION IS CHANGING GEARS THERE IS A LAG AS IF IT WAS A MANUAL AND THE OPERATOR COULD NOT CHANGE GEARS APPROPRIATELY, AND GRINDING NOISE. THE VEHICLE ALSO TENDS TO ROLL IN A REVERSE MOTION AS IF IN REVERSE UPON INCLINATION. UPON ENGAGING THE BRAKES THERE IS A POPPING NOISE. THE VEHICLE ALSO SOUNDS AS THOUGH IT HAS THE KEY IN AND ISN'T TURNED OVER COMPLETELY TO START AT TIMES VEHICLE IT TURNED OFF, IN PARK, WITHOUT KEY IN THE IGNITION, AND REMAINED THIS WAY FOR ANY PERIOD OF TIME. THERE HAS ALSO BEEN A NOTICEABLE SMELL OF BURNING RUBBER WHEN OCCUPYING THE VEHICLE. THIS VEHICLE WAS TAKEN BACK TO THE DEALERSHIP AND I WAS ADVISED THAT THE TRANSMISSION HAS TO LEARN YOUR DRIVING HABITS AND SEAL ITSELF UP I WAS GIVEN A PAPER ON THE TRANSMISSION, AND ADVISED IT SHOULD CORRECT ITSELF IN 2000 MILES. WELL IT HASN'T, AND THIS POSES A DANGEROUS AND INANIMATE DANGER TO MY FAMILY AS WELL AS OTHERS ON THE ROAD AT THE SAME TIME AS I AM IN THIS VEHICLE. THIS IS UNACCEPTABLE MANUFACTURING AND FRAUD FORD MOTOR COMPANY SHOULD BE HELD LIABLE FOR THIS VEHICLE AS WELL AS THE OTHERS THEY MALICIOUSLY AND INTENTIONALLY MANUFACTURED TO ONLY INCREASE THEIR PERSONAL WELFARE AND GREED WITHOUT THE COMPASSION OF HUMAN LIFE, AND INTEGRITY OF THEIR PRODUCTS. I HAVE BOUGHT SEVERAL FORD VEHICLES, AND BEEN LOYAL TO A COMPANY THAT HAS A LOW MORAL AND CUSTOMER SERVICE STANDARDS. *TR
Power train, Service brakes, Fuel/propulsion system, Nov 18, 2014
THIS VEHICLE HESITATES UPON ACCELERATION, LOWERS RPMS, JERKS MAKING A CLICKING NOISE AND REVS UP THE RPMS ONCE IT ACCELERATES IT HAS HESITATION AND IS NOTIFIABLE THAT THE TRANSMISSION IS CHANGING GEARS THERE IS A LAG AS IF IT WAS A MANUAL AND THE OPERATOR COULD NOT CHANGE GEARS APPROPRIATELY. THE VEHICLE ALSO TENDS TO ROLL IN A REVERSE MOTION AS IF IN REVERSE UPON INCLINATION. UPON ENGAGING THE BRAKES THERE IS A POPPING NOISE. THE VEHICLE ALSO SOUNDS AS THOUGH IT HAS THE KEY IN AND ISN'T TURNED OVER COMPLETELY TO START AT TIMES VEHICLE IT TURNED OFF, IN PARK, WITHOUT KEY IN THE IGNITION, AND REMAINED THIS WAY FOR ANY PERIOD OF TIME. THIS 2014 FORD FOCUS WAS MANUFACTURED 6-17-2014 IN THE MICHIGAN ASSEMBLY PLANT. *TR
Power train, Nov 17, 2014
I LEASED 2014 FORD FOCUS ELECTRIC IN EARLY OCTOBER 2014, NOW IT HAS 1082 MILES ON ODOMETER. THIS INCIDENT HAPPENED AFTER ABOUT MONTH AFTER OWNING THE CAR, MY DAUGHTER REVERSED THE CAR OUT OF DRIVE WAY INTO THE ROAD. I WAS WITH HER ON THE PASSENGER SEAT. ON CHANGING THE GEAR TO "D" IT LOST POWER. I ALSO VERIFIED TO MAKE SURE CAR WAS IN DRIVE MODE (GREEN ARROW WAS ON). NO RESPONSE ON PRESSING ACCELERATOR. NO OTHER MESSAGES ON THE DASH BOARD. TURNED OFF AND TURNED ON AGAIN AFTER A FEW SECONDS, CAR WORKED FINE. *TR
Power train, Electrical system, Engine, Nov 13, 2014
FORD'S RECALL CAMPAIGN NUMBER 13S09 ONLY ADDRESSED CERTAIN MODELS PRODUCED THRU LATE 2013, HOWEVER MY CAR WAS PRODUCED IN 3/2014 AND DISPLAYED THE SAME ISSUE. I'VE EXPERIENCED TWO OCCASIONS WHERE THE CAR LOST POWER AND DISPLAYED THE "STOP SAFELY NOW" WARNING MESSAGE ON CLUSTER. THE FIRST HAPPENED ON 11/7/14 WHILE STOPPED AT A STOP SIGN. TOOK IT TO FORD DEALER WHO CLEARED CODE AND STATED IT'S IS FINE. IT HAPPENED AGAIN ON 11/13/14 WHILE DRIVING UP ON MY DRIVEWAY. BOTH TIMES, THE CAR WORKED AGAIN AFTER TURNING IT OFF AND WAITING ABOUT 5 MINS. *TR
Power train, Nov 13, 2014
IN TRAFFIC MY CAR MOVED TOO SLOW THEN TOO FAST AND IT FELT LIKE I WAS LOSING CONTROL OF IT. IT WAS JOLTING FORWARD THEN BACKWARD. A LIGHT CAME ON THE DASH SAYING FAULTY TRANSMISSION SERVICE NOW. I HAD ONLY 3 BLOCK TO DEALERSHIP TO GO AND THE CAR ALMOST CUT OUT THE WHOLE TIME. THEN IT WOULD NOT GO IN REVERSE, DEALERSHIP (NORRIS FORD) REPROGRAMMED THE CAR. I DROVE THE 1 MILE HOME IN SMOOTHNESS, BUT NOTICED WHEN I GOT HOME THE CLOCK WAS NO LONGER WORKING. IN THE MORNING I SAW THE DATE AND CLOCK BOTH WERE WRONG AND THEY WOULD NOT RESET. SO I CALLED DEALERSHIP AND WAS TOLD TO BRING IT BACK. ABOUT 7 BLOCKS FROM THE DEALERSHIP I HAD TO STOP FOR RED LIGHT AND WHEN I TOUCH LIGHTLY ON THE GAS PEDAL THE CAR JOLTED ACROSS THE STREET! AGAIN I WAS LOSING CONTROL OF THE CAR. I TOLD THE SERVICE DEPARTMENT AND THIS TIME THEY CHANGED THE CLUTCH. I AM SCARED TO DRIVE MY BRAND NEW FORD FOCUS FOR FEAR OF IT STOPPING IN TRAFFIC NOW. I HAVE ONLY OWNED THIS CAR 3 MONTHS AND IT HAD 172 MILES ON IT WHEN I BOUGHT IT THAT WERE SUPPOSE TO HAVE BEEN TEST DRIVING MILES I ONLY ADDED 273 MILES BEFORE THE FIRST INCIDENT. I FEAR FOR MINE AND OTHERS SAFETY WHEN I DRIVE NOW. YES I DROVE THE CAR SINCE THE REPLACED CLUTCH AND RIGHT NOW AFTER 20 MILES OF DRIVING IT SEEMS OK BUT IF THE SAME KIND OF CLUTCH WAS PUT BACK INTO THE CAR I FEAR IT WILL HAPPEN AGAIN. TOTAL MILES ON MY CAR NOW IS ONLY 486. *TR
Power train, Nov 6, 2014
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH UP AN INCLINE, THERE WAS AN ABNORMAL VIBRATING NOISE COMING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT WHEN ACCELERATING FROM A STOP, THE VEHICLE JERKED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20.
Power train, Nov 5, 2014
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 8 MPH, THE VEHICLE SHOOK INTERMITTENTLY WHILE THE CONTACT WAS ACCELERATING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Power train, Nov 4, 2014
I FILED A COMPLAINT LAST MONTH ON 9/17/14 #10637121 ABOUT THE TRANSMISSION GRINDING, LURCHING FORWARD AND SHIFTING POORLY. I TOOK IT TO THE DEALER AND THEY "RESET THE TRANSMISSION" AND I WAS ADVISED TO DRIVE THE CAR NICE AND WAS HANDED A PAPER ON THE TRANSMISSION ON THE FOCUS. ON 10/26/14 (9606 MILES), I HAD A MAJOR COOLANT LEAK AND HAD TO HAVE MY VEHICLE TOWED TO THE DEALER FOR SERVICE THE NEXT DAY. WHILE THERE I ALSO ASKED THEM TO LOOK AT THE TRANSMISSION AGAIN. I WAS ARGUED WITH AND HANDED A PAPER ON THE DUAL CLUTCH MANUAL TRANSMISSION AND WHAT TO LISTEN FOR. I EXPLAINED THAT WHAT I WAS NOTICING (GRINDING, LURCHING AND HITTING THE GAS AND THE CAR NOT GOING) WAS NOT NORMAL AND WAS ADVISED THAT THEY WOULD "LOOK" AT THE TRANSMISSION BUT WITH THEM RESETTING IT, THERE WAS PROBABLY NOTHING THEY CAN DO. AFTER A DAY AND A HALF OF MISDIAGNOSIS OF WHAT WAS WRONG WITH MY CAR, I WAS ADVISED THAT MY HEATING CORE WAS LEAKING AND TOLD THAT MY TRANSMISSION WAS FINE (NO LEAKS). I SPOKE TO THE SERVICE MANAGER AND INSISTED THAT THERE WAS AN ISSUE WITH THE TRANSMISSION. HE AGREED TO TEST DRIVE IT AND CALLED AWHILE LATER AND SAID THAT THEY HAD HOOKED IT UP TO A MACHINE TO TEST THE VIBRATIONS IN THE ENGINE AND THAT MY FOCUS ENGINE VIBRATIONS FAR EXCEEDED THE NORMAL AND THEY WOULD BE APPROVED BY FORD TO REPLACE THE TRANSMISSION. I JUST GOT MY CAR BACK TODAY AND ON THE SERVICE ORDER THEY 1) REPLACED THE HEATING CORE AND 2) REPLACED THE CLUTCH ASSEMBLY. WHEN THEY TOOK APART THE OLD CLUTCH, THEY FOUND SHARDS OF CLUTCH IN THE BELL-HOUSING AND METALLIC FLAKES. SO FOR NOTHING BEING WRONG, SHARDS OF CLUTCH SOUND SERIOUS TO ME!! MY CAR IS ONLY 7 MONTHS OLD (ONE ROAD TRIP TO NORTH CAROLINA) AND IT HAS LOST VALUE AND I WORRY ABOUT FUTURE CLUTCH ISSUES. THE 2014 FORD FOCUS STILL ONLY HAS A STANDARD WARRANTY ON THE TRANSMISSION/CLUTCH. *TR
Power train, Oct 30, 2014
WHEN I ACCELERATE THE CAR SHAKES BECAUSE THE TRANSMISSION DOES NOT WANT TO SHIFT. I UNDERSTAND IT IS A DUEL CLUTCH SYSTEM BUT IT SHOULDN'T SHAKE THE WHOLE CARE AND HESITATE TO SHIFT. I HAVE TAKEN THE CAR BACK NUMEROUS TIMES AND THEY SAID THEY FIXED THE PROBLEM BUT A DAY LATER THE PROBLEM COMES BACK. NOW THERE IS A GRINDING NOISE I HEAR ALL THE TIME WHEN I'M DRIVING. I ALSO FILED A LEMON LAW AND THEY SAID IT DOES NOT MEET THE LEMON LAW STANDARDS ACCORDING TO MY STATE. I'M GOING TO TAKE IT IN AGAIN FOR THE FOURTH TIME SO THEY CAN "FIX" THE PROBLEM AND IF THEY DON'T THEN I'LL FILE ANOTHER LEMON LAW!!! *TR
Power train, Oct 30, 2014
THE TRANSMISSION ON THIS VEHICLE IS VERY POOR. IT LAGS, SHUDDERS VIOLENTLY, KNOCKS, ETC. IT EVEN SOMETIMES JOLTS FORWARD OR HESITATES. THESE ISSUES OCCUR IN HEAVY TRAFFIC, ON HILLS, AND ON TURNS. I FEEL VERY UNSAFE AND WORRIED ABOUT THESE ISSUES WHILE I'M DRIVING THIS CAR. *TR
Power train, Oct 27, 2014
FORD FOCUS TITANIUM - AT 6,200 MILES WHEN ATTEMPTING TO START OUT AT LOW SPEEDS, TRANSMISSION SHUTTERS AS IF IT IS CONFUSED AS TO WHAT GEAR IT SHOULD BE IN. DEALER ADVISED THAT THERE ARE NO ERROR CODES AND VEHICLE IS WORKING AS DESIGNED. VEHICLE NOW HAS 8,000 MILES AND TRANSMISSION IS BEGINNING TO HESITATE AND SHUTTER WHEN ATTEMPTING TO YIELD ON TO FREEWAY. CONTACTED FORD CORPORATE CUSTOMER CARE- ADVISED TO TAKE VEHICLE BACK TO FORD DEALER FOR ADDITIONAL EVALUATION.. *TR
Power train, Electrical system, Oct 23, 2014
VEHICLE IS EQUIPPED WITH FORD'S 'AUTOMATIC/MANUAL HYBRID' TRANSMISSION. VEHICLE BEGAN STUTTERING ABOUT A MONTH AFTER PURCHASING. PURCHASED VEHICLE BRAND NEW IN JANUARY WITH 44 MILES ON IT. WHEN ACCELERATING FROM FULL STOP, VEHICLE SHUDDERS AS IF THERE WERE ISSUES WITH THE AIR INTAKE, FUEL, OR TRANSMISSION. TOOK VEHICLE BACK TO TWO SEPARATE FORD DEALERSHIPS (INCLUDING WHERE VEHICLE WAS PURCHASED) AND WAS TOLD THAT THAT'S JUST HOW IT RUNS. PREVIOUS CAR WAS A MANUAL. WHOMEVER IS OPERATING THE CLUTCH UNDER THE HOOD, NEEDS A LESSON IN DRIVING! FEELS LIKE VEHICLE IS GOING TO STALL EVERY TIME. *TR
Power train, Oct 22, 2014
THE VEHICLE REGULARLY SHUDDERS WHEN ACCELERATING FROM A DEAD STOP AND HESITATES WHEN ACCELERATING FROM A LOW SPEED ROLL. LESS FREQUENTLY THE TRANSMISSION SEEMS TO LAG AND THEN LUNGE WHEN THE ACCELERATOR IS APPLIED WHILE THE VEHICLE IS DECELERATING AND THE TRANSMISSION IS DOWNSHIFTING. THE DEALER REPRESENTATIVE INDICATED THE PROBLEMS ARE COMMON FOR WHICH THERE IS NO CORRECTIVE ACTION. THE DEALER EXPLAINED THAT THE VEHICLE HAS THE MOST CURRENT TRANSMISSION SOFTWARE UPDATE. WHEN THE COMPLAINT WAS BROUGHT TO THE ATTENTION OF FORD, THROUGH A PHONE NUMBER PROVIDED BY THE DEALER, THE EXISTENCE OF A KNOWN PROBLEM WAS DENIED BY FORD. DURING THE COMPLAINT INVESTIGATION THE DEALER REPRESENTATIVE DENIED STATING THAT THERE IS A KNOWN ISSUE. THE SHUDDERING AND HESITATION CHARACTERISTICS PRESENT A SAFETY ISSUE WHEN QUICK ACCELERATION IS REQUIRED. THE HERKY JERKY NATURE OF THE SHUDDERING AND TRANSMISSION SHIFTING CAUSE CONCERN THAT, IN THE FUTURE, THE PARTS IN THE TRANSMISSION WILL WEAR AND FAIL PREMATURELY. *TR
Power train, Oct 22, 2014
ON AUGUST 2, 2014 PURCHASED THIS VEHICLE NEW AT TED BRITT FORD AND FAIRFAX VIRGINIA ON THE WAY HOME FELT THE TRANSMISSION SLIPPING CALL DEALER ON AUGUST 4TH 2014 WAS TOLD THE TRANSMISSION WAS COMPUTER DRIVEN AND NEEDED TO GET USED TO THE WAY I DROVE OCTOBER 1ST 2014 STILL HAVING PROBLEMS WITH TRANSMISSION SEEMS TO BE GETTING WORSE MILEAGE 1,707 MILES WENT TO HAGERSTOWN FORD TO HAVE TRANSMISSION CHECK THEY INFORMED ME COMPUTER HAD THE NEWEST UPDATE FOR THE TRANSMISSION VEHICLE WAS DRIVEN BY TECHNICIAN AND SERVICE DIRECTOR SERVICE ORDER SAYS VEHICLE COMPARES WITH SIMILAR VEHICLES OK AT THIS TIME SOFTWARE IS CURRENT AND UP-TO-DATE NO FURTHER ACTION REQUIRED AT THIS TIME. *TR
Power train, Oct 21, 2014
WHILE DRIVING THE VEHICLE, THE TRANSMISSION LIGHT CAME ON AND IT BEGAN TO SPUTTER. WHILE ON THE HIGHWAY TO TAKE IT TO THE DEALERSHIP, IT ACCELERATED THEN JERKED AND DROPPED DOWN TO 50 MPH WHILE MY FOOT WAS STILL ON THE GAS. AT TIMES, IT SLOWED NEARLY TO A STOP THEN WOULD LURCH FORWARD. TOOK IT TO THE DEALERSHIP WHERE WHEN THE VEHICLE WAS TURNED OFF THEN BACK ON, THE WARNING LIGHT WENT AWAY. HAVING TO TRANSPORT YOUR CHILDREN DAILY MAKES IT A CONCERN ESPECIALLY UPON READING REPORTS ABOUT OTHER OWNERS OF THIS 2014 FORD FOCUS ARE HAVING THE EXACT PROBLEM FOR WHICH NOTHING IS BEING DONE. *TR
Power train, Oct 21, 2014
IN JUNE OF 2014 NOT EVEN A FULL 6 MONTHS AFTER I BOUGHT MY 2014 FORD FOCUS IT STARTED TO HAVE TRANSMISSION PROBLEMS. IT FEELS LIKE IT'S HAVING A HARD TIME ACCELERATING AND WHEN IT FINALLY GETS MOVING IT JERKS ALL OVER THE PLACE. I FEEL LIKE I'M DRIVING A MANUAL AND IT'S AN AUTOMATIC. I HAVE BROUGHT MY CAR BACK INTO THE DEALERSHIP WHERE THEY TELL ME THAT THEY CAN'T FIND THE PROBLEM. *TR
Power train, Oct 16, 2014
WHEN I STOP AT A STOP SIGN OR LIGHT AND THEN TAKE OFF AGAIN MY CAR SHUDDERS AS I TRY TO START DRIVING. THEN, WHEN I TRY TO ACCELERATE IT LAGS, AND I HAVE TO PUT THE PEDDLE ALL THE WAY TO THE FLOOR BEFORE IT WILL ACCELERATE EVEN THE SLIGHTEST BIT. THIS OCCURS EVERY SINGLE TIME I DRIVE MY CAR. OFTEN WHEN I ATTEMPT TO DRIVE OFF AND I PUT MY FOOT DOWN ON THE GAS PEDAL, THE TRANSMISSION SLIPS MIDWAY THROUGH AND AFTER THE INITIAL TAKE OFF THE CAR STALLS. THIS HAS ALMOST CAUSED ME TO GET HIT MULTIPLE TIMES. THIS IS NOT SAFE. PLEASE DO SOMETHING ABOUT THIS BECAUSE IT IS A SERIOUS HAZARD. *TR