2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints: steering
227 reports, newest first. Show all
Steering, Mar 17, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT AT VEHICLE START-UP THE POWER STEERING ASSIST FAULT MESSAGE WAS DISPLAYED IN THE MESSAGE CONSOLE. THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO OPERATE. THE CONTACT RECURRED SEVERAL TIMES. THE VEHICLE WAS TURNED OFF AND BACK ON AND OPERATED AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Steering, Other or unspecified, Mar 6, 2020
THE CAR WAS DIFFICULT TO DRIVE FROM DAY ONE, HARD TO STEER AND KEEP ON THE ROAD, ALONG WITH THE TRANSMISSION PROBLEM, HAD IT CHECKED SEVERAL TIMES AND TOLD THERE WASN'T A PROBLEM WITH THE STEERING, THEN IT IT STARTED MAKING A GRINDING SOUND WHEN THE WHEEL WAS TURNED, KEPT GETTING WORSE UNTIL THE CAR WAS NOT DRIVE ABLE, AND IT WAS STORED. THE TRANSMISSION WAS RECALLED, BUT TOLD THE STEERING IS NOT. FORD SAYS IT NEEDS A NEW RACK AND PINON BUT IS NOW OUT OF WARRANTY, AS OUR COMPLAINT WE TURNED IN WHEN IT WAS UNDER WARRANTY HAD BEEN WIPED OUT, DUE TO A NEW COMPUTER SYSTEM. IT ONLY HAS 32,000 MILES ON IT, AND NOW THEY WANT $2200 TO REPLACE THE RACK AND PINON.
Steering, Feb 28, 2020
RECENLTLY WITHOUT PRIOR NOTICE OF SYMPTOMS, MY FORD 2014 FORD FOCUS DISPLAYED STEERING ASSIST FAULT WHEN ATTEMPTING TO START THE CAR AND LEAVE THE OFFICE. THE CAR LOST ALL POWER STEERING. I SHUT OFF THE ENGINE, AND RESTARTED THE CAR. THE POWER STEERING WAS RESTORED AND I WAS ABLE TO MAKE IT HOME WITHOUT FURTHER ISSUE. THE CAR PERFOMED FINE FOR THE NEXT WEEK. THE FOLLOWING WEEK, THE CAR DISPLAYED THE SAME FAULT, BUT THIS TIME THE RESTART TRICK DID NOT WORK. I TRIED MANY OF THE SUPPOSED FIXES DISCUSSED ON THE INTERNET, BUT NONE OF THEM WORKED. I HAD TO HAVE THE CAR TOWED TO THE SHOP AS I WAS UNABLE TO DRIVE THE CAR. FURTHER INVESTIGATING ON THE INTERNET REVEALED NUMEROUS OTHER COMPLAINTS OF THIS SAME NATURE. I REACHED OUT TO FORD CUSTOMER SERVICE, AND WAS HUNG UP ON EACH TIME. THEY PEOPLE AT THE CALL CENTER ARE LIKE ROBOTS REPEATING THE SAME LINE OVER AND OVER REGARDLESS OF MY QUESTION. THEN THEY HUNG UP ON ME. I WAS MADE AWARE OF A SERVICE BULLETIN THAT WAS FOR PROBLEMS WITH THE STEERING ASSEMBLY, BUT APPARENTLY IT ONLY APPLIES TO A SMALL NUMBER OF VEHICLES. FORD CUSTOMER SERVICE IS A JOKE, AND THEY REFUSE TO TAKE RESPONSIBILITY FOR SELLING A FAULTY PRODUCT. I WILL NEVER BUY ANOTHER FORD VEHICLE. I HAVE BEEN QUOTED A REPAIR PRICE OF $2500 TO REPLACE THE RACK AND PINION SYSTEM, AS THE COMPONENT PARTS ARE UNAVAILABLE FOR PURCHASE.
Steering, Feb 17, 2020
SOMETIMES WHEN I'M BACKING UP, THE POWER STEERING QUITS AND I CAN'T TURN THE WHEEL, WHICH CAN RESULT IN A CRASH. I HAVE TO TURN THE CAR OFF AND BACK ON AGAIN, ONE OR MORE TIMES BEFORE IT WILL WORK. SO, WHILE I HAVE NO POWER STEERING, I'M IN THE MIDDLE OF ROAD, BLOCKING TRAFFIC, AND HOPING I DON'T GET HIT FROM ANOTHER VEHICLE. THIS IS A SERIOUS ISSUE.!
Steering, Power train, Feb 6, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR WAS PLACED IN REVERSE HOWEVER, THE VEHICLE FAILED TO RESPOND. THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORRIS FORD DEALER, (901 MERRITT BLVD, BALTIMORE, MD 21222, (410) 285-0200) AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED PREVIOUSLY, HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT ASSIST AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 96,000.
Steering, Feb 5, 2020
WHILE DRIVING THE VEHICLE, THE STEERING BECAME ALMOST IMPOSSIBLE TO TURN CAUSE ME TO HIT A CURB IN A CITY AND THEN A LIGHT CAME ON THE DASH SAYING POWER STEERING FAILURE. THE STEERING IS VERY HARD AND STICKS THEN RELEASE. UNSAFE TO DRIVE. SCARED TO EVER DRIVE THIS VEHICLE AGAIN.
Steering, Jan 20, 2020
POWER STEERING FAILURE. CAR LOSES POWER STEERING IN THE MIDDLE OF DRIVING.
Steering, Jan 20, 2020
WITHOUT ANT KIND OF WARNING IN WENT INTO THE STORE FOR 10 MIN GOT INTO THE CAR AND THE STEERING WHEEL WAS UPSIDE DOWN I TURNED THE CAR ON AND NO POWER STEERING AND AND POWER ASSIST CODE CAME UP
Steering, Electrical system, Jan 3, 2020
MY 16 YEAR OLD DAUGHTER WAS DRIVING IN HER 2014 FORD FOCUS SE ON THE INTERSTATE. I WAS A PASSENGER AS SHE ONLY HAS HER LEARNERS PERMIT. ALL THE SUDDEN SHE COMPLAINED THE VEHICLE WAS HARD TO STEER. I SAW HER HAVING A PHYSICALLY HARD TIME STEERING THE VEHICLE. I LOOKED AT THE DASHBOARD AND SAW THE POWER STEERING ASSIST FAILURE INDICATOR ICON (ELECTRONIC POWER ASSIST STEERING - EPAS)ACTIVATED ON THE DASHBOARD. MY DAUGHTER CONTINUED TO STRUGGLE TO MAINTAIN THE VEHICLE SAFELY DUE TO THE POWER STEERING ISSUE. SHE DROVE TO THE NEAREST EXIT WHICH WAS EVEN WORSE THAN THE HIGHWAY. SHE HAD TROUBLE STEERING THROUGH THE "S" TURNS ON THE EXIT RAMP. SHE CAME TO THE INTERSECTION, LUCKILY THE LIGHT WAS GREEN AND SHE DIDN'T HAVE TO STOP TO TURN RIGHT, BUT IT WASN'T MUCH HELP. WHILE TURNING ONTO ANOTHER TWO LANE HIGHWAY SHE ALMOST HIT THE CONCRETE MEDIUM DUE TO THE EPAS FAILURE. WATCHING HER DRIVE THE VEHICLE REMINDED ME WHEN I DROVE MY GRANDFATHERS OLD DODGE DART; NO POWER STEERING. I UNDERSTAND
Steering, Dec 2, 2019
CAR RECEIVED A STEERING ASSIST DEFAULT SERVICE REQUIRED CODE. LEFT US WITH NI POWER STEERING. CAR ONLY HAS 50,000 MILES ON IT. WARRANTY EXPIRED DUE TO HAVING CAR OVER 6 YEARS. IRONICALLY THE WARRANTY EXPIRED THE SAME DAY THE POWER STEERING WENT OUT. DID NOT HAVE ANY ISSUES LIKE THIS UNTIL FORD MECHANICS WORKED ON THE TRANSMISSION RECALL A WEEK PRIOR AND THEN GOT THIS CODE THE VERY NEXT WEEK.CAR WAS STATIONARY IN A WALMART PARKING LOT. CODE IS CONTINUOUS ON CAR AND WE ARE NOW AFRAID TO DRIVE IT.
Steering, Nov 4, 2019
DRIVING THE CAR AND LOST ALL CONTROL OF STEERING WITHOUT ANY NOTICE WHILE TURING TO CROSS BUSY STREET. CODE SAYS POWER STEERING FAULT
Steering, Oct 29, 2019
TODAY I WAS DROPPING MY DAUGHTER OFF SCHOOL AFTER I DROPPED HER OFF AS I'M BACKING OUT THE CAR WOULD NOT TURN LEFT, THE LIGHT CAME ON AND IT SAID STEERING ASSIST FAULT.. REPAIR REQUIRED, I HAD TO HAVE MY HUSBAND PICK ME UP BECAUSE I CAN'T DRIVE IT HOME.. IT JUST SEEMS TO ME THAT FORD CARS ARE NOT VERY RELIABLE, I JUST HAD IN ISSUE WITH IT LAST MONTH. AND A FEW MONTHS BEFORE THAT IT WAS SOMETHING ELSE.
Steering, Power train, Engine, Oct 29, 2019
MY TRANSMISSION STOPPED ENGAGING AS I WAS TURNING INTO MY PARKING SPACE AT HOME AFTER A 150-MILE TRIP.I WAS IN MOTION. THE ENGINE RACED. I LET OFF THE GAS PEDAL. I TURNED OFF THE ENGINE, THINKING IT MIGHT BE A SOFTWARE GLITCH. WHEN I TRIED TO RESTART THE ENGINE, NOTHING HAPPENED. I HAD TO PUSH THE CAR INTO THE SPACE WITH THE TRANSMISSION IN NEUTRAL.
Steering, Sep 25, 2019
'POWER STEERING ASSIST FAULT' CAME UP A FEW WEEKS AGO. I SHUT IT OFF AND TURNED IT BACK ON AND IT CLEARED. WENT TO START IT UP TODAY AND THE FAULT WAS ON AS I PULLED OUT OF THE GARAGE. STAYED ON STOPPING AND STARTING 5 TIMES. ALSO DROVE IT AND WAS VERY DIFFICULT TO STEER. THIS WILL BE A SAFETY ISSUE FOR MY 16 YEAR OLD DAUGHTER WHO IS SUPPOSED TO DRIVE THIS CAR.
Steering, Aug 22, 2019
MY FAMILY WAS LEAVING A PARKING LOT AND WHEN THE CAR WAS STARTED UP THE STEERING WOULD NOT WORK PROPERLY. IT WOULD NOT TURN WITHOUT A LOT OF DIFFICULTIES. A MESSAGE CAME ON THAT SAID: STEERING ASSIST FAULT. SERVICE REQUIRED. WE HAD TO GET TO AN AIRPORT AND WE WERE STUCK IN A PARKING LOT. WE WENT ONLINE TO SEE IF OTHERS HAD THIS PROBLEM AND IF THERE WAS A SOLUTION. WE SAW THAT OTHERS HAD THIS PROBLEM. ONE SOLUTION WE READ WAS TO LET THE CAR SIT A BIT AND THEN TRY AGAIN. WE DID THIS AND EACH TIME IT WAS STILL VERY HARD TO TURN THE STEERING WHEEL. FINALLY, AFTER WAITING A LITTLE LONGER I STARTED THE CAR AND IT SEEMED TO BE ABLE TO MOVE BUT WAS STILL VERY DIFFICULT TO STEER. AFTER CIRCLING THE PARKING LOT A FEW TIMES WE DECIDED TO TRY TO GET TO THE AIRPORT ON TIME. I DROVE AND IT WAS VERY DIFFICULT BUT I WAS VERY CAREFUL AND WE GOT THERE AND THEN HOME, SEVERAL HOURS OF DRIVING. I TOOK THE CAR TO A LOCAL MECHANIC WHO SAID THAT WITH ONLY 58,000 MILES ON THE CAR IT SHOULD NOT HAVE THAT PROBLEM AND THAT HE COULD FIX IT FOR UP TO $2,000 BUT THAT HE WOULD RECOMMEND THAT FORD SHOULD PAY FOR IT AND THAT I SHOULD TAKE IT TO A FORD DEALER AND CONTACT FORD TO PAY FOR IT. I TOOK IT TO THE LOCAL FORD GARAGE WHO WAS VERY ACCOMMODATING BUT WERE UNABLE TO PAY FOR IT. I THEN CALLED THE FORD COMPANY PHONE AND THE PERSON TOLD ME THEY WOULD NOT PAY FOR IT AT ALL BUT THAT I SHOULD KEEP MY RECEIPT IN CASE THEY LATER WOULD PAY IF MANY WERE AFFECTED. I GOT THE CAR FIXED FOR $2,155. THAT WAS FOR: 1 HV6Z 3504 EP GEAR ASY - STEERING, AND ALSO FOR AN ALIGNMENT WHICH THEY SAID WAS NEEDED BECAUSE OF REPLACING WHAT THEY HAD IN THE STEERING. I HAD TRIED TO START THE CAR AT VARIOUS TIMES AND THE ERROR MESSAGE ALWAYS CAME UP AND IT ALWAYS STEERED HARD. I'M GLAD IT DIDN'T GO OUT ON ME WHEN I WAS DRIVING AS I SEE HAS HAPPENED WITH SOME PEOPLE. FORD SHOULD PAY FOR THIS.
Steering, Power train, Aug 21, 2019
POWER STEERING FAILED WHILE DRIVING. NEARLY CAUSED AN ACCIDENT. LUCKY THERE WERE NO OTHERS ON THE ROAD. FORD DEALERSHIP SAID RACK AND PINION NEEDED REPLACING. 2 WEEKS LATER THE TRANSMISSION COMPLETELY FAILED. HAD ALREADY BEEN RE-PROGRAMMED AS PART OF THE 14M02 PROGRAM. THIS DIDN'T FIX THE JUDDERING AND POOR GEAR PERFORMANCE. DEALER SAYS TRANSMISSION IS BROKEN AND NONE OF THE CUSTOMER PROGRAMS APPLY.
Steering, Aug 18, 2019
52,000 MILES - 2014 FORD FOCUS MANUAL - WHILE RUNNING ERRANDS, DURING CAR STARTUP THE ERROR MESSAGE "POWER ASSIST MALFUNCTION - SERVICE REQUIRED." THE POWER STEERING WAS DEACTIVATED AND MADE VERY DIFFICULT TO STEER. TURNED THE CAR OFF AND RESTARTED AFTER 5 MIN. THE ERROR MESSAGE DISAPPEARED AND POWER STEERING CAME BACK. FROM OTHERS WITH SIMILAR ISSUES, THIS ERROR COULD OCCUR WHILE DRIVING AND SEEMS TO BE COSTLY REPAIR FOR A LOW MILEAGE VEHICLE.
Steering, Power train, Electrical system, Aug 16, 2019
NOISE COMING FROM STEERING WHEEL WHEN TURNING; SHUTTERING; STRUGGLING TO ACCELERATE; TRANSMISSION STALLED OUT ON A HILL; REMOTE LOCK BUTTON FOUND NON FUNCTIONAL AT TIMES; BLUETOOTH NON FUNCTIONAL.
Steering, Aug 7, 2019
IMPARED STEERING/GRINDING NOISE WHEN TURNING STATIONARY OR IN MOTION, TEMPORARY LOSS OF STEERING CONTROL, INCREASING RISK OF CRASH AND POSES AN UNREASONABLE RISK TO MY SAFETY. PLEASE SEE NHTSA # 14V514000 FORD RECALL # 14S18 .
Steering, Aug 2, 2019
STEERING WHEEL LOCKS UP AFTER STARTING CAR AND ALSO WHILE DRIVING AT LOW SPEEDS
Steering, Other or unspecified, Fuel/propulsion system, Jul 24, 2019
I PURCHASED THIS FORD W 15000 MILES ON IT. IT NOW HAS 37000 MILES. I FEEL LIKE THE CAR IS A LEMON. I HAVE HAD SEVERAL ISSUES REQUIRING ME TO GO FORD DEALERSHIP. FIRST THE GAS INFORMATION WAS INCORRECT. IT SAID I HAD 26 MILES TO DRIVE BUT RAN OUT OF GAS. THEN WHEN I WAS DRIVING ON THE FREEWAY THE CAR GOT STUCK IN BETWEEN GEARS. I COULD NOT ACCELERATE. THEN THE I TRIED TO BACK OUT OF A PARKING SPOT AND THE I COULD NOT PUT CAR INTO REVERSE. AS A RESULT CAR WAS FIXED UNDER WARRANTY AND RECALL. THE ITEMS FIXED WERE GAS TANK RECALL, ENGINE MOUNT, CLUTCH, TRANSMISSION, AND (RESERVOIR TANK THAT WAS NOT COVERED UNDER WARRANTY). I PICKED UP CAR AND NEXT DAY I DROVE TO WORK WITH THE SAME ISSUES. GEARS ARE NOT SHIFTING. TAKE BAKE TO DEALER AND FIXED TRANSMISSION MODULE. NOW THE POWER STEERING DOES NOT WORK. I TOOK IT TO FORD AND THEY CHARGED ME 160$ TO LOOK AT IT. IT WILL COST 1800$ TO FIX STEERING. THIS NOT COVERED UNDER WARRANTY. THE DEALER ALSO SAID THAT THE SUSPENSION NEEDS TO BE REPLACED SOON. HE STATED THAT SUSPENSION NEEDS TO BE REPLACE AT 50000 MILES MY CAR ONLY HAS 37000 MILES. I HAVE NEVER REPLACED SUSPENSION IN ANY OTHER CAR. IT MAKES NO'S SENSE WHY THIS CAR IS FALLING APART WITH 37000 MILES ON IT. IT'S A LEMON AND I WANT MY MONEY BACK. I BOUGHT THIS CAR FOR MY DAUGHTER AND IT IS NOT SAFE TO DRIVE!
Steering, Jul 23, 2019
'TAMARA RECALL'. RECENTLY THE FIRST WEEK OF JULY 2019 I LEFT WORK AND NOTICED I COHSOT TURN MY STEERING WHEEL. I CALLED RED HILL FORD AND I SPOKE TO ONE OF THE NEW GUYS AND EXPLAINED TO THEM MY POWER STEERING WAS GOING AND IT WAS MAKING GRINDING NOISES. THEY ACTUALLY TOLD ME TO DRIVE MY CAR DOWN TO THE DEALERSHIP WITH WHAT I TOLD THEM. HE TOLD ME IT WASN'T MY POWER STEERING AND THAT IT COULD BE SOMETHING ELSE BUT I KNEW SINCE MY CAR WAS HARD TO STEER AND THE GRINDING NOISE IT WAS MAKING. I DROVE FROM ALLENTOWN DOWN TO RED HILL ON ROUTE 29 AND IT WAS A LONG RIDE THERE. SECOND, BECAUSE THEY TOLD ME IT COST 2 GRAND WHICH I DIDN'T HAVE THEY WERE GOING TO HAVE ME PICK IT UP AND DRIVE IT AGAIN KNOWING HOW IT WAS NOT DRIVE-ABLE. LUCKILY MY PARENTS CAME THROUGH AND PAID IT. SEEING THE RECALLS I NEVER RECEIVED ANYTHING ABOUT MY POWER STEERING RACK. SHOULDN'T THIS BEEN COVERED UNDER A WARRANTY OR COVERED SINCE THERE WAS A RECALL? THERE IS NO WARNING LIGHT THAT DISPLAYS ON THE DASHBOARD FOR THE POWER STEERING AND THIS IS DANGEROUS NOT KNOWING WHEN YOUR POWER STEERING RACK IS GOING. PLEASE GET BACK TO ME AND IF THIS SHOULD HAVE BEEN COVERED PER THE RECALL. I COULD HAVE BE BADLY HURT AND OR HIT ANOTHER CAR!!
Steering, Fuel/propulsion system, Jul 17, 2019
TAKATA: THE PROBLEM WITH THE CAR IS IF YOU PUT GAS IN THE CAR THE CAR WILL NOT START YOU HAVE TO KEEP TURNING AND PRESSING ON THE GAS PEDAL UNTIL IT REGISTER THAT THERE IS GAS IN THE CAR. THE READ WILL SAY 98 MILES UNTIL YOU NEED GAS BUT IF YOU DONT PUT GAS IN BEFORE THEN THE CAR WILL SHUT OFF AND THAT READS AT ABOUT A QUARTER TANK OF GAS. THEN THERES TIMES I GET INTO THE CAR TO GO AND THE STEERING COLUMN WILL LOCK TO WHERE YOU CANT EVEN TURN THE WHEEL. I LOOKED IT UP AND I SEE THERES BEEN PROBLEM WITH THE STEERING COLUMN PLUS IT LITES UP IN THE CAR STEERING WHEEL DEFAULT I CALLED THE FORD BUT THERE SAYING THERE IS NO RECALL ON ANY OF THE TWO THINGS IM TALKING ABOUT. ITS NOT SAFE WHAT IF THE WHEEL DECIDES TO LOCK WHILE I AM DRIVING OR THE CAR SHUTS OF BECAUSE IT READ 98 MILES BEFORE YOU NEED GAS BUT THATS NOT THE CASE. I WAS DRIVING OUT OF MY DRIVEWAY AND THE WHEEL LOCKED. WITH THE GAS WAS ON THE ROAD AND THE CAR SHUT OFF LUCKILY I WAS CLOSE TO A GAS STATION.
Steering, Jun 20, 2019
YESTERDAY I NOTICED THAT MY STEERING SEEMED A LITTLE HARD TO KEEP GOING STRAIGHT. TODAY WHEN I GOT IN AND STARTED DRIVING MY CAR FLASHED A "STEERING FAILURE GET CHECKED" MESSAGE AND WAS EVEN HARDER TO DRIVE. I MADE IT TO MY APPOINTMENT AND WHEN I LEFT 30 MINUTES LATER AND TURNED MY CAR ON I HAD A NEW MESSAGE, "STEERING LOSS STOP SAFELY". NOW I CAN'T EVEN MOVE MY STEERING WHEEL. LUCKILY I WASN'T ON THE EXPRESSWAY GOING 70 MPH WHEN THIS HAPPENED.
Steering, Jun 4, 2019
MY SON AND I STOPPED AT A REST AREA ON A ROAD TRIP. WHEN MY SON STARTED THE ENGINE TO CONTINUE THE TRIP HE RECEIVED THE ERROR CODE "STEERING ASSIST FAULT, SERVICE NOW". WE WENT TO THE NEAREST FORD DEALERSHIP WHO SAID THEY WOULDN'T BE ABLE TO LOOK AT THE CAR FOR A COUPLE OF DAYS AND IF I WAS COMFORTABLE DRIVING WITHOUT POWER STEERING IT WOULDN'T HURT ANYTHING ELSE. SINCE MY 1ST CAR DIDN'T HAVE POWER STEERING I DECIDED TO GIVE IT A GO. WHEN WE REACHED OUR FINAL DESTINATION WE TOOK THE VEHICLE TO A FORD DEALER AND WAS TOLD IT NEEDED TO HAVE THE RACK AND PINION REPLACED AT A COST OF $2,400. THIS SEEMS TO BE A RECURRING THEME WITH THE FORD FOCUS. I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED IF THIS WOULD HAVE OCCURRED WHILE MY SON WAS DRIVING AT 65 MPH ON THE NEW JERSEY TURNPIKE.