2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints: vehicle speed control
169 reports, newest first. Show all
Vehicle speed control, Other or unspecified, May 26, 2016
TRANSMISSION "STUTTERS" AND CAR SHAKES WHEN ACCELERATING - ESPECIALLY FROM A STOP. THE LAST COUPLE OF WEEKS, THE RPMS ACCELERATE WHEN DRIVING; HOWEVER, THE CAR FEELS LIKE IT IS IN NEUTRAL. WHEN ACCELERATING - ESPECIALLY FROM A STOP - THE CAR "HESITATES" AND DOESN'T ACCELERATE IMMEDIATELY. THESE PROBLEMS HAVE HAPPENED CONTINUOUSLY SINCE I BOUGHT THE CAR IN SEPTEMBER, 2015, AND OCCUR AT VARYING SPEEDS.
Vehicle speed control, Engine, May 2, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED AND WOULD NOT ACCELERATE. THE FAILURE OCCURRED SPORADICALLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Power train, Vehicle speed control, Apr 11, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED IN EXCESS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTING GEAR AND THE LINKAGE IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND MULTIPLE WARNINGS WERE DISPLAYED ACROSS THE MESSAGE BOARD. IN ADDITION, THE CONTACT STATED THAT THE GEAR SHIFTER WAS SHIFTED IN PARK AND THE REVERSE POSITION AND FAILED TO SHIFT OUT OF THOSE POSITIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 6,000.
Steering, Vehicle speed control, Engine, Mar 15, 2016
THE VEHICLE A 2014 FORD FOCUS S MODEL WAS MOVING AT A HIGH RATE OF SPEED GOING DOWN THE HIGHWAY WHEN IT STALLED OUT DUE TO THE WIRING SPLICES GOING BAD CAUSING THE VEHICLE TO STALL OUT AND STOP WITHOUT WARNING
Power train, Vehicle speed control, Feb 11, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT A LOW RATE OF SPEED, THE VEHICLE HESITATED TO ACCELERATE AND ALSO MADE AN ABNORMAL NOISE. WHEN THE CONTACT APPLIED THE ACCELERATOR PEDAL, THE ABNORMAL NOISE GREW LOUDER AND THE VEHICLE HESITATED AND SHUTTERD. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT THEY WERE UNABLE TO PROVIDE A SPECIFIC DIAGNOSIS TO PREVENT THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE A PERMANENT REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Power train, Vehicle speed control, Feb 3, 2016
I PREVIOUSLY HAD A 2012 FORD FOCUS, WHICH LEFT ME STRANDED IN THE MIDDLE OF A BRIDGE AFTER A RECALL PART BROKE. (FORD IN THE LETTER SENT ON THE RECALL STATED THEY COULD NOT FIX THE PART THAT BROKE UNTIL IT BROKE). SO I HAD TO WAIT UNTIL THAT DAY HAPPENED. THAT WAS THE SECOND STRIKE AGAINST THEM. I HAD ALREADY BEEN IN FOR DIAGNOSTIC CHECKS AND REPROGRAMMING SEVERAL TIMES OVER THE YEARS I OWNED THE CAR. THEN THEY HAD TO REPLACE THE CLUTCH AND TCM; KEPT MY CAR FOR 3-4 DAYS. SO AFTER ALL THAT WAS FIXED I TRADED AND GOT A 2014 FORD FOCUS HATCHBACK. ALL THAT STUFF WAS SUPPOSED TO BE BEHIND ME AND NO GLITCHES IN THIS YEAR. AFTER 15,000 MILES WAS PUT ON THE CAR THE CLUTCH STARTED ACTING UP AGAIN AND PROGRESSIVELY GOT WORSE. THE SHUTTERING AND STUTTERING BECOME SO BAD I THOUGHT MY CAR WAS GOING TO FALL APART. FROM A DEAD STOP TO A GO (20-30 MPH) IT HAD SUCH A HARD TIME SHIFTING GEARS THAT THE RPM'S WOULD JUST TAKE OFF. GRINDING NOISES UNDER THE CAR UPON ACCELERATION. WHEN IN CRUISE CONTROL IT WOULD JUST LOSE SPEED ON IT'S OWN, CRUISE SET FOR 60MPH AND RPM"S WOULD JUST DROP OUTTA NO WHERE LIKE THE CAR WAS ABOUT TO STALL. TOOK IT IN AND SURE ENOUGH NEW CLUTCH AND SEALS WERE ALREADY NEEDED (THIS CAR WAS PURCHASED IN APRIL 2015 AND THE CLUTCH WENT OUT IN JANUARY 2016). THEY KEPT THE CAR A WK (AT NO TIME WAS I OFFERED A RENTAL) HAD TO BORROW MY PARENTS VEHICLES TO GET AROUND; MY HUSBAND NEEDED HIS CAR. HAD THE CAR BACK A WK AND HAVE ALREADY TAKEN IT IN TO BE REPROGRAMMED B/C YET AGAIN WE ARE HAVING SHUTTERING AND STUTTERING ISSUES AS WELL AS PROBLEMS UPON ACCELERATION. WHEN I CHECK 2014 FOCUS RECALLS THERE ARE SOME MAJOR RECALLS. I WAS ISSUED A RECALL ON MY VIN# FOR THE TCM ALREADY. THEY HAVE INCREASED MY WARRANTY TO 100,000 B/C THEY KNOW I WILL BE BACK FOR MORE REPAIRS AND THE SERVICE GUY STATED REPLACING THE CLUTCH IS ONLY TEMPORARY, I WILL BE BACK FOR A NEW ONE AGAIN AND AGAIN.
Suspension, Vehicle speed control, Service brakes, Feb 1, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH DOWN AN INCLINE, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SHOOK AND TOOK A LONGER DISTANCE TO STOP. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE VIBRATED AND ACCELERATED IN EXCESS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,002.
Power train, Vehicle speed control, Jan 8, 2016
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE TRANSMISSION FAILED. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO BE REPAIRED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,200. UPDATED 03/09/16*LJ *TR
Power train, Vehicle speed control, Dec 22, 2015
FROM A STOP THE VEHICLE HAS A MAJOR PROBLEM WITH ACCELERATION 0-30 SEEMS TO BE WHERE IT'S AT. THE VEHICLE SHUDDERS, REVS RPMS, DE-ACCELERATES, SLOW TO ACCELERATE TO SPEED, AND HAS A METAL GRINDING SOUND ON ACCELERATION. THIS IS NOT ONCE OR TWICE THIS IS EVERY TIME THAT THE CAR HAS TO SLOW DOWN AND PICK BACK UP SPEED. I AM AFRAID TO PULL OUT INTO TRAFFIC B/C I DON'T KNOW THAT MY CAR WILL MAKE IT UP TO SPEED FAST ENOUGH TO NOT GET ME REAR-ENDED. THE CAR SHAKES LIKE IT'S GOING TO FALL APART WHEN WE ACCELERATE AND ALMOST FEELS LIKE IT DOESN'T WANT TO GO INTO GEAR. THIS IS THE SECOND FORD VEHICLE THAT THIS HAS HAPPENED TO MY FIRST WAS A 2012 THAT HAD A RECALL FORD WOULDN'T HONOR UNTIL THE PART BROKE AND LEFT ME STRANDED ON A BRIDGE ON MY WAY HOME FROM WORK AT NIGHT. THIS IS A 2014 THAT I'M AFRAID TO DRIVE AROUND IN WITH ME CHILD B/C IT FEELS AS IF THE CAR IS GOING TO DROP MY TRANSMISSION IN THE MIDDLE OF THE ROAD. I'M ALSO READING THAT IT HAS PROBLEMS BRAKING WITH THIS ACCELERATION ISSUE AND WILL JOLT OUT INTO TRAFFIC AT A STOP LIGHT. THIS IS FROM EVERY STOP GETTING READY TO ACCELERATE AGAIN. MY CAR ONLY HAS MAYBE 10,500 MILES ON IT AND I'VE ONLY HAD IT MAYBE 8 MONTHS. FORD SAYS THEY WILL KEEP FIXING IT IF IT BREAKS UNDER WARRANTY, BUT MY WARRANTY IS ONLY SO LONG THEN I HAVE TO PAY FOR FORDS' MESS UP OUT OF MY POCKET. I DON'T HAVE THAT KIND OF MONEY.
Vehicle speed control, Engine, Dec 14, 2015, crash
LETTER FROM CONGRESSMAN NEUGEBAUER ON BEHALF OF CONSTITUENTS OF THE 19TH DISTRICT OF TEXAS RE FORD SAFETY ISSUES. *SMD THE CONSUMER OWNS A 2014 FORD FOCUS SE WITH THE OPTIONAL DPS6 POWER SHIFT TRANSMISSION. THE TRANSMISSION EXHIBITED A SEVERE, ERRATIC MOVEMENT, ALONG WITH SHUDDERING/JERKING, WITH THE MOST SEVERE BEING WHILE THE VEHICLE WAS IN REVERSE, PARK OR DRIVE ON FOUR DIFFERENT OCCASIONS. ON TWO OF THOSE OCCASIONS, IT HAPPENED WHEN THE CONSUMER WAS ACCELERATING FROM A COMPLETE STOP AND THE VEHICLE LURCHED BACKWARDS; ONCE HITTING A PEDESTRIAN AND LEAVING SCRATCHES ON THE BACK OF THE VEHICLE WITH A DENTED LICENSE PLATE. ON SEVERAL OCCASIONS, THE VEHICLE ACCELERATED ON ITS OWN AND APPLYING THE BRAKE DID NOT SLOW THE VEHICLE DOWN. LAST YEAR, THE VEHICLE SUDDENLY ACCELERATED AND THE CONSUMER HAD TO HIT A CURB, IN ORDER TO AVOID AN ACCIDENT WITH ANOTHER VEHICLE. THE CONSUMER STATED THE VEHICLE HAD NUMEROUS TRANSMISSION AND ENGINE LEAKS WHERE SEALS HAD TO BE REPLACED. FIVE DAYS AFTER THE VEHICLE WAS INSPECTED, THE VEHICLE WENT INTO PARK WHILE IN THE MIDST OF DRIVING 65 MPH/ THE VEHICLE SHOOK, AND REVVED AND THE RP'S WERE EXTREMELY HIGH, THEN THE VEHICLE STARTED TO SLOW DOWN WITHOUT ANY ASSISTANCE FROM THE CONSUMER. THE VEHICLE CAME TO A COMPLETE STOP, AN ERROR MESSAGE APPEARED THAT SAID TRANSMISSION NOT IN PARK. *JB
Vehicle speed control, Engine, Dec 11, 2015
TRANSMISSION CONTROL MODULE IS DEFECTIVE. MY CAR JUDDERS SEVERELY. FAILED TO GET UP TO SPEED CORRECT. RPM IS 4,500. I HAVE CONTACTED FORD CORPORATE, THEY HAVE FAILED TO EXECUTE. THERE IS A RECALL ON THE PART BUT THERE IS 6-8 WEEK BACK ORDER. I DO NOT FEEL SAFE DRIVING MY VEHICLE
Power train, Vehicle speed control, Nov 24, 2015
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO JERK AND MAKE AN ABNORMAL NOISE. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Vehicle speed control, Service brakes, Nov 6, 2015, crash
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED AND CAUSED A CRASH. THE CONTACT DROVE INTO A DITCH AND THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 50,000.
Power train, Vehicle speed control, Nov 4, 2015
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION JERKED BETWEEN FIRST AND THIRD GEAR. THE VEHICLE WAS TAKEN TO A DEALER ON MORE THAN THREE OCCASIONS WHERE THE FAILURE WAS UNDETERMINED. WHEN SHIFTING GEARS INTO DRIVE OR REVERSE, THE VEHICLE INDEPENDENTLY SURGED. THE BRAKE PEDAL WAS DEPRESSED WITH FORCE WHEN THE FAILURE OCCURRED. THE DEALER STATED THAT THE CLUTCH ASSEMBLY AND THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Power train, Vehicle speed control, Sep 9, 2015
THE CAR IS UNSAFE TO DRIVE AND IT HAS GOTTEN WORSE SINCE I PURCHASED IT NEW. AS I PULLED OUT INTO TRAFFIC THE CAR SUDDENLY LOST POWER REQUIRING ME TO QUICKLY PUSH THE GAS PEDDLE TO THE FLOOR TO AVOID GETTING REAR-ENDED. THE CAR ONLY SLIGHTLY ACCELERATED, THEN JERKED FORWARD INTO A HARD ACCELERATION AND SOUNDED LIKE THE ENGINE WAS GOING TO EXPLODE. EVEN THOUGH I KNOW ABOUT THIS BEHAVIOR, (AND TRY TO TAKE STEPS TO AVOID SCENARIOS LIKE THIS), THE OCCURRENCE OF THIS BEHAVIOR IT IS VERY REGULAR, (SEVERAL TIMES A WEEK), YET ERRATIC AND UNPREDICTABLE, MEANING I CAN NOT TAKE MEASURE THAT GUARANTEE IT WILL NOT HAPPEN, NOR SHOULD I HAVE TO. I HAVE SPOKEN WITH THE DEALERSHIP ABOUT THIS ERRATIC BEHAVIOR ONLY TO BE TOLD IT WILL GET BETTER AS I DRIVE IT AS THE TRANSMISSION LEARNS MY DRIVING HABITS AND WILL ADAPT. I HAVE DRIVEN MANY CARS AND TRUCKS FOR OVER 40 YEARS AND HAVE NEVER HAD A PROBLEM DRIVING ANY TYPE VEHICLE. I CAN EMPHATICALLY STATE THAT THIS TRANSMISSION HAS NOT ADAPTED TO ANYTHING. AT ALL. MY CONCERN IS THAT THE MORE MILES I PUT ON THE CAR WAITING FOR IT TO ADAPT, AS PER THE DEALER, THE FURTHER AWAY I GET FROM BEING PROTECTED BY ANY TYPE LEMON LAW. MY BASIC COMPLAINT IS THAT THIS CAR IS UNSAFE TO DRIVE BECAUSE OF THE TRANSMISSION AND IT HAS GOTTEN WORSE SINCE I PURCHASED IT NEW IN FEBRUARY 2015. AND, I AM TOLD BY FORD TO JUST DRIVE IT BECAUSE THIS IS NORMAL!?!
Vehicle speed control, Other or unspecified, Engine, Aug 26, 2015, crash
BEGINNING AT 6000 MILES AND 7 MONTHS OF OPERATION, MY 2014 FORD FOCUS BEGAN OPERATING ERRATICALLY. THE TRANSMISSION EXHIBITED PHYSICAL SHUDDERS, LURCHING WHEN COMING OUT OF 0MPH, AND BOGGING DOWN/FAILING TO SHIFT TO ACCELERATE WHEN MERGING ONTO THE HIGHWAY. THE FIRST AND MOST NOTICEABLE TIME, IT RESULTED IN MY HITTING THE BUMPER OF THE PERSON IN FRONT OF ME AND A MORE THAN $5000 REPAIR TO THEIR CAR. AT THE TIME, I WAS A SAFE DISTANCE AWAY AT A DRIVE-THRU AND APPLIED GAS TO MOVE FORWARD. AT FIRST, NOTHING HAPPENED, THEN THE CAR LURCHED FORWARD SUDDENLY. I TAPPED THE PERSON IN FRONT OF ME-- NO ONE WAS HURT AND NO DAMAGE WAS DONE TO MY CAR, BUT DAMAGE WAS DONE TO THEIRS. THIS HAS CONTINUED TO WORSEN UNTIL NOW THE CAR EXHIBITS VIOLENT SHUDDERING COMING OUT OF FIRST AND SECOND AND HAS PROBLEMS ACCELERATING, TO THE POINT WHERE IT HAS NEARLY GOTTEN ME HIT GOING THROUGH AN INTERSECTION AND CAUSED ISSUES MERGING ONTO HIGHWAYS.
Power train, Vehicle speed control, Aug 14, 2015, crash
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 5 MPH, THE VEHICLE JERKED. IN ADDITION, THE ACCELERATOR WAS DEPRESSED AND THE VEHICLE ACCELERATED IN EXCESS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND AS THE VEHICLE ACCELERATED IN EXCESS, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GEARS IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.
Vehicle speed control, Engine, Aug 11, 2015
SINCE ABOUT 6,000 MILES, MY CAR "STUTTERS" UPON ACCELERATION. GOING FORWARD FROM A STOPPED POSITION, THERE IS HESITATION PRIOR TO ACCELERATION WHICH IS AN ACCIDENT WAITING TO HAPPEN AS THOSE BEHIND ME ACCELERATE NORMALLY. THEN, IT STUTTERS, OR HESITATES, AS I ACCELERATE TO A POINT, AT WHICH POINT ACCELERATION CEASES AND THE RPMS RACE. AGAIN, A DANGER OF BEING HIT FROM BEHIND OR THE SIDE WHEN MERGING. I ASKED MY OIL CHANGE GUY TO TAKE A LOOK AT THE TRANSMISSION, BUT HE REFUSED AS HE HAS HEARD ABOUT TRANSMISSION ISSUES WITH THE FORD FOCUS CARS AND SUGGESTED I TAKE IT TO THE DEALER. WHEN I CALLED FORD TO MAKE AN APPOINTMENT, THEY WERE WELL AWARE OF THE PROBLEM AND SAID THEY JUST NEEDED TO "RECALIBRATE". MY CAR "PASSED" THEIR TEST, BUT THE ISSUE CONTINUED. I SPOKE WITH THE DEALERSHIP WHO SAID HE IS ON THE PHONE WITH 7-8 FORD FOCUS OWNERS A DAY TALKING ABOUT THIS ISSUE THAT IS ALLEGEDLY NOT A SAFETY CONCERN, BUT A DESIGN WHICH IS NOT A DEFECT. HE SAID IF AND ONLY IF MY CAR WERE TO FAIL THE "TEST", THEN THEY WOULD HAVE PERMISSION TO ORDER A NEW PART. I TOOK MY CAR IN AGAIN, IT FAILED, AND NOW I AM WAITING 12-16 WEEKS FOR THE PART TO COME IN. FROM WHAT I UNDERSTOOD FROM THE DEALERSHIP, THE NEW PART MAY MAKE THINGS A BIT BETTER, BUT THE WAY IT DRIVES WILL BE THE SAME. THIS DESIGN IS NOT ONLY FLAWED, MAKING FOR AN UNCOMFORTABLE RIDE, IT IS A SAFETY CONCERN. I CAN ONLY HOPE THE GOVERNMENT STEPS IN TO FORCE FORD TO TAKE RESPONSIBILITY AND DO WHAT'S RIGHT, BECAUSE IT SEEMS THEY ARE UNWILLING TO DO SO.
Vehicle speed control, Engine, Aug 10, 2015
RANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERT TCM FAILURE WARNING SHIFTLING PROBLEM. WENT TO DEALERSHIP APRIL 30 2015 AND WAITING ON THE PART IT HAS BEEN OVER THREE MONTHS WAITING
Power train, Vehicle speed control, Jul 29, 2015
I BEGAN NOTICING ISSUES AROUND 8,500 MILES. MY CAR WOULD HESITATE WHEN I WOULD GO FROM AN IDLE INTO GEAR, SURGE FORWARD, STUTTER AS I WAS BRAKING OR GOING INTO SPEED, AND LASTLY REFUSE TO CHANGE GEARS AS I SPED UP MAKING ME THINK I WAS IN LOW GEAR. I NOW HAVE TO MAKE SURE ALL CARS ARE CLEAR BEFORE I MAKE TURNS BECAUSE MY CAR WILL LOSE POWER AS I MAKE TURNS, WHICH MAKES ME FEEL EXTREMELY UNSAFE. I DRIVE MY CAR BETWEEN ROCHESTER, NY AND BUFFALO, NY OFTEN AND THIS IS QUITE CONCERNING TO ME. I TOOK IT INTO THE FORD SERVICE DEPARTMENT SINCE I AM UNDER WARRANTY AND I WAS TOLD IT WAS THE CLUTCH ASSEMBLY PART THAT IS MALFUNCTIONING. THE PART IS ON NATIONAL BACKORDER, BUT SHOULD BE IN A COUPLE DAYS AND I SHOULD BE FINE TO DRIVE MY CAR AS IT IS NOW. WELL I LOOKED UP THE ISSUE AND THERE IS A CLASS ACTION LAWSUIT BECAUSE OF THIS TRANSMISSION DEFECT. I DON'T FEEL SAFE AT ALL KNOWING I AM DRIVING WITH A FAULTY TRANSMISSION, IF I GET IN AN ACCIDENT I AM AT FAULT!
Power train, Vehicle speed control, Engine, Jul 27, 2015
THE VEHICLE DRIVES LIKE IT IS IN THE WRONG GEAR. IT SEEMS LIKE THE TRANSMISSION OR SOMETHING IS DRAGGING. IT DOES NOT GO SMOOTHLY TO ANOTHER GEAR. IT DRIVES HARD FOR A 2014 CAR. I DON'T KNOW WHAT THE PROBLEM IS..... UPDATED 09/30/15*BF
Vehicle speed control, Other or unspecified, Engine, Jul 27, 2015
WHILE DRIVEN I HAD TROUBLE WITH CAR JERKING WHEN TRYING TO DRIVE THEN ERROR MESSAGE TRANSMISSION AT FAULT AND HILL SIDE ASSIT NOT WORKING. IT WOULD GO FOR A LITTLE WHILE THEN DRIVING THE MESSAGE KEPT COMING ON. RMP WOULD JUMP REAL HIGH AND NOT MOVING THEN IT WOULD CATCH AND JERK AND CONTINUE GOING.
Vehicle speed control, Jul 20, 2015, crash
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE DRIVER ATTEMPTED TO RESUME ACCELERATION AFTER A COMPLETE STOP, THE VEHICLE VIBRATED AND ABRUPTLY ACCELERATED AND CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE CLUTCH AND THE COMPUTER SYSTEM WAS RESET; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO VIBRATE AND ABRUPTLY RESUMED ACCELERATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,600.
Vehicle speed control, Other or unspecified, Jul 10, 2015
THE VEHICLE HAS PROBLEMS DURING INITIAL ACCELERATION FROM ABOUT 10-25 MPH RANGE WHERE IT EXHIBITS A BUCKING OR VIBRATION. ALSO, IT SEEMS TO HAVE PROBLEMS SHIFTING AT TIMES AT THE RIGHT TIMES WHERE YOU MAY HEAR A WINDING SOUND, AS IF IT'S NOT GETTING INTO THE RIGHT GEAR PROPERLY. I TOOK IT TO THE DEALERSHIP AND THEY CONCEDE THAT THEY HAVE BEEN GETTING THESE COMPLAINTS. THEY JUST TRIED REPROGRAMMING AS THEY CALL IT, BUT THIS HAS NOT RESOLVED THE PROBLEM. ON GOING ISSUE, WHICH I WILL TELL THEM NEEDS RESOLUTION. DEFINITELY A SAFETY ISSUE.
Vehicle speed control, Other or unspecified, Jun 17, 2015
THE TRANSMISSION SHUTTERS VERY BADLY TYPICALLY WHEN ACCELERATING FROM A STOPPED POSITION. SOMETIMES THE CAR WILL NOT MOVE FORWARD WHEN I PRESS ON THE GAS AND THEN SUDDENLY JOLT FORWARD UNPREDICTABLY. SOMETIMES IT WILL GET STUCK IN AN INTERSECTION WITH VIRTUALLY NO ACCELERATION BECAUSE THE TRANSMISSION DOES NOT SHIFT TO THE CORRECT GEAR. I DO NOT FEEL SAFE DRIVING THIS CAR. FORD DEALERSHIP LOOKED AT MY CAR ON 6/16/2015 AND SAID THEY HAVE TO ORDER A NEW TRANSMISSION, BUT IT WILL NOT COME IN FOR 8-12 WEEKS. SO I AM STUCK DRIVING THIS UNSAFE CAR FOR A LONG PERIOD OF TIME UNTIL THE NEW PART COMES IN TO FIX THE PROBLEM (IF IT EVEN FIXES THE PROBLEM).