2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints
2,657 reports, newest first.
Engine, Aug 18, 2021
The contact's daughter owns a 2014 Ford Focus. The contact stated the vehicle was taken to the local dealer for a recall repair and the vehicle was diagnosed with the clutch needing to be replaced. The vehicle was not repaired. The contact stated that upon taking possession of the vehicle, the vehicle failed to start. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was approximately 74,000.
Other or unspecified, Aug 14, 2021
The transmission got it fix the same day i got the car and its still messing up
Latches/locks/linkages, Engine, Aug 9, 2021
The contact owns a 2014 Ford Focus. The contact stated that the driver’s side door was not closing properly. The vehicle was taken to the dealer for an unknown recall repair. The dealer informed the contact that there were two other open unknown recalls on the vehicle related to the transmission control module failure and the fuel tank deformation. The contact stated that the recall repairs were completed however, the check engine warning light illuminated. The contact also stated that the vehicle would stall and shift gears independently while driving. The dealer was made aware of the failure and informed the contact that the parts for the repair were not available. The manufacturer was made aware of the failure and informed the contact that the parts for the repair were not available and a case was opened. The vehicle was not repaired. The approximate failure mileage was 137,000.
Structure, Jul 28, 2021
Just to get it out of the way, my vehicle is currently in Italy due to my work location. The car is also US spec but was transported here. Approximately 2 months ago, my rear driver door latch gave out, this causes my door to swing wide open since it is unable to latch on and lock. After having this issue, I found out that there was a recall for this already. I then took the vehicle to the nearest Ford dealership to me. They said they would email me when the part came in since they have to order it first, about a month goes by and no email so I drive there again and they say they have the part. I am then told to make a date to get the work done, roll over a few days and I get the car there and drop it off and wait. After the long 2 hours, I am informed that they replaced the 2 front door latches, then they proceed to tell me that the recall is only for the front doors and that I would have to pay out of pocket to get the rear latches done. Confused, I show them the statement from the Ford and NHTSA website that states, "OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE ALL AFFECTED DOOR LATCHES REPLACED WITH A MORE ROBUST SERVICE PART. THERE WILL BE NO CHARGE FOR THIS SERVICE.". To this day, I am still being told that same information from them that it is not covered in that recall. I am now stuck and don't know what to do since I cannot get the work done any where else because of my location. I have tried using the Chat Now feature on Fords' website without any luck.
Power train, Jul 28, 2021
When my engine light came on, I took it to about 2-3 shops and they all said it was the catalic convertor. I took it to Coliber Auto Care, they did their own diagnostic and came up with 4 codes which was for the converter, spark plugs, fuel system and the coolant fluid system. I had the coolant system fixed and they told me it's best to have the catalytic converter fixed first before I have thr rest fixed and that the engine light will still be on until I get the converter fixed. It was at the end of the day when I picked up my Ford and when I got into my car, yes I saw the engine light on and as I was driving off, a warning transmission light came on. I then took it to Pepboys to have the convertor fixed and it was them that caught the transmission problem among other issues. I took my car back to Caliber Auto about my transmission because my car was driving just fine until they started working on it. When I picked up my vehicle from Caliber Auto and as I was driving off, my car was stalling and wouldn't automatically shift gears properly. Once I made it home, I had my car towed back to Pepboys then from Pepboys to David McDavid Ford in White Settlement, TX. I do have all the paperwork, but since I'm filling this form on my phone, I have no way of uploading them right now. Once I get a feed back to my email from you, I'll then use my laptop to upload all the documents.
Service brakes, Hydraulic, Jul 21, 2021
The contact owns a 2014 Ford Focus. The contact stated upon starting the vehicle, the message "hill assist not available" appeared on the instrument panel. There were several unknown warning lights along with the ABS warning light illuminated. The vehicle was taken to the dealer who diagnosed that the ABS module needed to be replaced however, the parts for the repair were not available. The vehicle was then taken to an independent mechanic who provided the same diagnosis. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 46,000.
Electrical system, Jul 19, 2021
The contact owns a 2014 Ford Focus. The contact stated that the vehicle stalled soon after refueling. The check engine warning light was illuminated. The contact had taken the vehicle to a dealer where they diagnosed her vehicle with a deformed fuel tank. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the Vin was not included. The manufacturer was notified of the failure and confirmed that the Vin was not included in the recall. The representative informed her that a supervisor would reach out to her for further assistance however, the contact had yet to hear from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 95,000.
Other or unspecified, Jul 17, 2021
Transmission failure hard to shift overhead transmission
Power train, Jul 15, 2021
I have a 2014 ford focus and i have had three services visits i have had the clutch replaced two shift actuators, the transmission oil seal and the transmission control module after the third service visit the car would shutter nearly every time i drove it but the symptoms were no more than just performance issues which went on for about two years. In addition the car would periodically overheat during extreme temperatures over rover 110 briefly when i would start the car but the temperature gauge would go right back down and the car wouldn't overheat. However this was most likely due to the transmission overheating because in June the car would exhibit the same symptom but more frequently but then when i was driving on june 13th the computer told me the transmission was overheating. I barely managed to get the car home however the transmission began to lose power and the transmission service light came on. I later inspected the car and noticed the breather tube had come lose on top of the transmission most likely due to shuttering. I can no longer drive the car because of the potential that i could get in an accident even though you have braking and power steering there's a potential for a hazard when making left turns if you are unable to accelerate while making a left turn due to loss of power with the transmission you could be hit by oncoming traffic. Ford refuses to replace or repair the transmission and as with numerous other consumers they use the excuse of the car being out of warranty I have also had a battery draw due to the transmission i have had to replace the the battery 3 times and the hill assist light came on numerous times
Power train, Jul 6, 2021
The contact owns a 2014 Ford Focus. The contact stated while driving 30 mph, the vehicle stalled when she disengaged the brake pedal and depressed the accelerator pedal. There were no warning lights illuminated however, the hill start assist not available message was displayed on the instrument panel. The contact stated she was able to restart the vehicle and pull to the side of the road. The contact stated as she was attempting to park the vehicle at a nearby parking lot, she disengaged the brake pedal and depressed the accelerator pedal, and the vehicle stalled again. The transmission fault, service immediately message appeared on the instrument panel. The vehicle was towed to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure but did not provide any assistance. The approximate failure mileage was 79,000.
Power train, Jul 6, 2021
The vehicle suffered a transmission clutch failure. There was an extended warranty service for the transmission module but not for the transmission clutch. Other models from the same year included transmission clutch service extended warranty but not my vin#. It’s unfair that my vehicle suffered a clutch failure and it is not a required recall.
Power train, Jul 4, 2021
Transmission keeps failing on the car and it is currently in a ford dealership as they are refusing to acknowledge that there's a recall on it and that it should be covered. This is the 2nd or third time time that I had issues with the transmission itself not including other constant issues with the car itself.
Power train, Jul 2, 2021
Vehicle was left with Midwest Superstore in Hutchinson, Kansas July 2020 for multiple fuel related and transmission related problems. Dealer replaced purge valve (recall), did not inspect fuel tank. Also a transmission test was done and all above failure levels. Picked up the car with a dead battery, broken fuel gauge, and still stalled regularly with less than half tank fuel. Did not have spare vehicle, dealt with for entire year. Transmission frequently shutters or locks up. Vehicle frequently stalls in traffic or after fuel addition. Finally was able to get it back to dealer (a year later). They note that indeed the fuel tank is crushed (purge valve recall) and will require a tank and pump assembly. Dealership states that Ford will not honor replacement of these components even though the recall was never adequately performed the previous year. The only thing that can make the fuel tank crush is the defective purge valve they replaced.
Electrical system, Jun 29, 2021
The contact owns a 2014 Ford Focus. The contact stated while driving 45 mph, the low battery warning light illuminated. The contact stated that the vehicle decelerated independently and came to a stop on the side of the road. The contact stated that the battery was drained. The vehicle was not drivable and was left at that location for three days. The contact stated he was able to recharge the battery and drove to his residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 50,000.
Electrical system, Engine, Jun 28, 2021
The contact owns a 2014 Ford Focus. The contact stated that driving at an undisclosed speed, the horn failed to operate as needed. Occasionally, the vehicle would stall. The vehicle was taken to the dealer and diagnosed that there was corrosion on the wiring harness which caused the vehicle to stall. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that a supervisor would reach out to the contact. The approximate failure mileage was 117,000.
Power train, Jun 28, 2021
Vehicle overheated while driving. Took it to dealership and advised cause is transmission. Advised by dealership manufacturer was aware of problem and still put it on market for sale.
Engine, Jun 24, 2021
Shuddering Stalling Jerking motions When coming from stop to start Hesitation
Power train, Jun 17, 2021
The contact owns a 2014 Ford Focus. The contact stated that the clutch was hard to shift into gear. Additionally, the transmission became inoperable. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the transmission and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.
Electrical system, Engine, Fuel/propulsion system, Jun 11, 2021, crash
Jan.26th 2018 I purchased a 2014 Ford Focus SE from Pacifico Ford. I was told by salesman No Recalls and No safety Issues. The car was on the lot with new inspection stickers. I was given a clean car fax. I was deceived. The car was returned the next day for driving improperly. It gave too much gas or not enough, was shuddering and sticking, steering issues, drifted to the right, and steering wheel had to be crooked to park to adjust the wheels, and car had a burn smell. Ford found transmission problem, engine leaking oil, clutch problem, cpu issues, failed road test and leaky seals. A week later, I was told all was fixed as new. April 23rd 2018 the car malfunctioned disabling me for life. While I was parking, the car accelerated forward, slammed into a barrier, roared up in the air, slammed down a slope and into a tree. Malfunction codes from an auto collision center were it was towed were achieved, one of which is an acceleration malfunction code. No air bags deployed, no warning. I found out after the malfunction there were many safety issues and recalls that I was not told of day of sale. Ford, a once trusted company, disabled me for life.
Power train, Jun 7, 2021
The contact owns a 2014 Ford Focus. The contact stated while attempting to reverse, the vehicle lost motive power and failed to restart. The vehicle was towed to a local mechanic where it was diagnosed with needing the transmission to be replaced. The contact stated that the service transmission warning light was displayed. The manufacturer was informed of the failure and informed the contact they were unable to assist. The failure mileage was approximately 105,301
Steering, Jun 7, 2021
While operating the vehicle I lost all power steering. This nearly caused an accident as I was driving in city traffic at the time. Upon taking it to a dealership I was informed it was a $1500 repair caused by the electrical system. My vehicle was purchased new and has less than 54,000 miles
Power train, Jun 4, 2021
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION AND CLUTCH SAFETY RECALL. THE CONSUMER STATED THE VEHICLE WAS TAKEN IN TO HAVE THE RECALL REPAIR COMPLETED. THE DEALER DECLINED TO REPAIR THE VEHICLE STATING IT DID NOT MEET THE PROPER SPECIFICATIONS. THE VEHICLE HAS FAILED AND NO LONGER COVERED UNDER THE WARRANTY. THE CONSUMER STATED THE VEHICLE SPUTTERED ON TAKE OFF AND THE CLUTCH WAS FAULTY.
Power train, Jun 4, 2021
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ISSUES WITH THEIR TRANSMISSION. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER STATED THE DEALER REFUSED TO OFFER A LOANER VEHICLE.
Power train, Jun 1, 2021
I was noticing hesitation on my way to work when the traffic light turned green, I'd press the gas pedal and the car wouldn't move. I'd give it more gas then it would jerk into moving forward. While accelerating as the car would automatically switch gears the car would hesitate as if it weren't taking fuel then jerk into gear to keep moving normally. Once at work I was able to park the car and look at the engine and noticed nothing out of the ordinary. At about noon that day I got into the car to leave for lunch only to realize that I could no longer go into reverse. I would move the shifter from park to reverse then press the gas pedal to begin moving only to seem like I'm still stuck in park. I was able to put the car in Drive however I was in a parking spot facing a building and would not be able to exit only utilizing Drive. I was able to switch the car into neutral and push the car out of the parking spot by hand then drive off with there still being hesitation when the gears switched. I theorize that there may be an issue with the Power Train Control Module within the vehicle not allowing the clutch to shift effectively and a possible imbalance of fuel to air intake.
Power train, May 26, 2021
The contact's daughter owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Number: 13V523000 (Power Train). The contact took the vehicle to a local dealer and was informed that due to the salvage title, the recall would not be honored. The contact stated that while her daughter was driving 45 mph, the vehicle decelerated independently and failed to exceed 10-15 mph. There was no warning light illuminated. The driver parked on the side of the road until she arrived at the location to drive the vehicle to a nearby independent mechanic. The contact stated that the check engine warning light was illuminated. The contact was informed by the independent mechanic that the transmission needed to be replaced. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The contact attempted to contact the manufacturer but was unable to reach a representative. The failure mileage was approximately 120,000.