2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints
2,657 reports, newest first.
Power train, Mar 1, 2021
THE TRANSMISSION WOULD SLIP BADLY, EVEN TOTALLY DISENGAGE. I WAS GETTING ON A VERY BUSY ROAD AND ACCELERATED AND SUDDENLY THE CAR DECELERATED; THE CAR BEHIND ME ALMOST REAR ENDED ME, HONKED HIS HORN, BUT THERE WAS NOTHING I COULD DO. IT SLIPPED NOT AS BADLY LAST YEAR AND FORD FIXED IT, SAYING IT WAS UNDER AN EXTENDED WARRANTY FOR KNOWN ISSUES WITH THE TRANSMISSION, BUT NOW THEY SAY IT IS NOT COVERED AND WILL COST $2200 TO FIX. THERE ARE PAGES AND PAGES ON THE INTERNET TALKING ABOUT THE PROBLEMS WITH THIS TRANSMISSION. IT IS DANGEROUS!
Steering, Fuel/propulsion system, Feb 25, 2021
MY MAIN CONCERN NOW IS THE DASH BOARD MESSAGE THAT READS ( STEERING LOSS STOP SAFELY ) I HAVE LOST ALL POWER STEERING OF MY CAR AND CANNOT DRIVE IT. I ALMOST HAD A WRECK WHEN THIS HAPPENED. THE CAR IS NOW PARKED WAITING TO FIND OUT IF THIS A DEFECT AS WAS ON EARLIER MODELS OF THIS SAME MODEL. I AM ALSO EXPERIENCING GAS GAUGE IS IRREGULAR READINGS BEFORE AND AFTER DRIVING AS WELL AS VERY POOR GAS MILEAGE CODE P1450
Steering, Power train, Engine, Feb 23, 2021
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AS THE POWER STEERING ASSIST SERVICE WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER, STEER THE WHEELS OFF THE FREEWAY ON TO THE MAIN ROAD AND CAME TO A COMPLETE STOP APPLYING THE BRAKE PEDAL IN THE PARKING LOT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS THEN TOWED TO GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, DAYTON, OH 45434, (937)429-1300) WHERE IT WAS DIAGNOSED HOWEVER, THE CONTACT WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE REMAINED AT THE DEALER AWAITING THE DIAGNOSTIC INFORMATION. THE CONTACT MENTIONED A POWER TRAIN RECALL ASSOCIATED WITH THE VIN AND RESEARCH NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) WAS REFERENCED AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000. ## VIN FAILED ## 2014 FORD FOCUS ##*DT
Power train, Feb 22, 2021
TL* THE CONTACT OWNED A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO BAYOU FORD (555 BELLE TERRE BLVD, LA PLACE, LA 70068) WHERE THE FAILURE WAS DIAGNOSED AS A FAULTY TRANSMISSION. THE DEALER INFORMED THE CONTACT THAT THEY COULD NOT REPAIR THE VEHICLE. THE CONTACT STATED THE VEHICLE WAS TOWED TO A SCRAP YARD TO BE DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS NOT AVAILABLE.
Power train, Feb 19, 2021
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE STATIONARY AT A TRAFFIC LIGHT, THE VEHICLE FAILED TO SHIFT INTO GEAR. THE CONTACT WAS ABLE TO DRIFT OVER THE RIGHT AND PARK AT A NEARBY PARKING LOT. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT ILLUMINATED AFTER PARKING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Feb 10, 2021
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE STATIONARY, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE EPS TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.
Steering, Feb 10, 2021
I TOOK MY CAR INTO MY MECHANIC FOR A HORN PROBLEM AND WHILE THERE HE TOLD ME THAT THERE IS A PROBLEM WITH THE POWER STEERING. I HAD ISSUES WITH THE STEERING LOCKING UP BEFORE BUT THOUGHT IT WAS IS A STUCK GEAR OR SOMETHING TILL HE TOLD ME IT WAS BECAUSE OF THE EPAS. HE HAD MENTIONED IT COULD LOCK UP AND I NEVER SAID ANYTHING ABOUT IT TO HIM BEFORE. IT'S LOCKED UP A FEW TIMES BUT THE MOST RECENT ONE WAS NOT EVEN A FEW MONTHS AGO. I THOUGHT IT WAS JUST COLD AND IT HAD TO WARM UP A BIT AS IT WAS RATHER COLD OUT. LOOKING MORE INTO THIS THERE WAS A WHOLE LAWSUIT OUT OF CA FOR THIS SAME ISSUE WITH THE SAME YEAR AND MAKE OF CARS. THEY THREW IT OUT EVEN THOUGH FORD SAID THEY KNEW ABOUT THE PROBLEMS. THAT WAS BACK IN 2017 AND YET THE CARS STILL HAVE THIS ISSUE AND THEY HAVE DONE NOTHING TO FIX IT. FORD SHOULD HAVE TO FIX THIS BUT THEY WANT ME TO PAY OVER 2,000$ TO HAVE THIS FIXED. THIS IS A HUGE SAFETY CONCERN. I DON'T EVEN LET KIDS IN MY CAR ANY MORE BECAUSE YOU NEVER KNOW WHAT WILL HAPPEN. I HAVE NO OTHER TRANSPORTATION AND I HAVE TO WORRY CONSTANTLY IF IT IS GOING TO LOCK UP AGAIN. I HAVE TRIED TO GET A HOLD OF SOMEONE AT FORD ABOUT THIS ISSUE BUT THEY ALL SAY THE SAME THING. ' THERE IS NO RECALL SO THERE IS NOTHING I CAN DO. YOU HAVE TO TAKE IT TO FORD TO BE FIXED. ' I HAVE HAD ISSUES AFTER ISSUES WITH THIS CAR YET THEY KNOW ABOUT ALL IT'S PROBLEMS FROM THE RADIO TO THE TRANSMISSION AND THEY STILL DO NOTHING TILL PEOPLE ARE GETTING HURT OR WORSE.
Power train, Feb 4, 2021
THE TRANSMISSION IN THIS VEHICLE SHUTTERS, SLIPS, LOSES POWER OR LOSES ACCELERATION WHEN ACCELERATING FROM A DEAD STOP, OR ACCELERATING IN SPEED WHEN SHIFTING GEARS. THIS HAPPENS FROM A DEAD STOP, WHEN ACCELERATING IN TRAFFIC TO MERGE, CHANGE LANES OR PASS A CAR; PRETTY MUCH ANYTIME THE GAS PEDAL IS PRESSED THE CAR WILL LURCH AND/OR SHUDDER AND/OR LOSE POWER, RESULTING IN MANY NEAR MISSES AND ALMOST ACCIDENTS IN THE TIME THAT WE HAVE OWNED THE CAR. THIS CAR WAS PURCHASED USED MID-2015. BY NOVEMBER 2015 THE FIRST REPLACEMENT OF THE CLUTCHES WAS DONE. IN MARCH OF 2018, JUST A FEW MONTHS OUT OF THE TWO-YEAR WARRANTY, THE CLUTCHES NEEDED REPLACING AGAIN. IT WAS TOO EXPENSIVE FOR US, SO WE OPTED TO HAVE THE SOFTWARE FLASHED INSTEAD. UNDER THE EXTENDED PARTS COVERAGE OFFERED BY FORD, THE CLUTCHES WERE REPLACED FOR A SECOND TIME IN DECEMBER OF 2019. BY JANUARY 2021 THE CAR NEEDED NEW CLUTCHES FOR THE THIRD TIME. THE DEALERSHIP CONTACTED FORD TO SEE IF THEY COULD DO ANYTHING ABOUT IT, AND FORD REFUSES BECAUSE THE CAR AND THE CLUTCHES ARE SLIGHTLY OUT OF WARRANTY, THE CLUTCHES ONLY OUT BY A MONTH, EVEN THOUGH THIS SIX-YEAR-OLD CAR IS ON ITS THIRD SET OF CLUTCHES.
Power train, Jan 29, 2021
I CHANGED THE BATTERY AFTER I LEFT THE CAR SITTING IN MY GARAGE FOR SEVERAL MONTHS. I TRIED TO DRIVE IT AFTER AND IT SHOOK AND JIGGLED, IT STUTTERED AND NEARLY HALTED COMPLETELY. I BARELY MADE IT HOME, ONLY 10 MINUTES AWAY. I CALLED THE DEALERSHIP IN REGARDS TO THE MULTIPLE RECALLS ON THE TRANSMISSION. THE VALLEY PICKED IT UP BECAUSE I WAS TOO AFRAID TO DRIVE IT. IT IS "FIXED" BUT WITH THE LIST OF ISSUES AND THE AMOUNT THAT NEEDED FIXED HAS MADE ME NERVOUS ABOUT DIVIN G IT.
Fuel/propulsion system, Jan 27, 2021
MY VEHICLE WAS PART OF RECALL NHTSA 18S32. MY VEHICLE WAS SERVICED AT TUSCALOOSA FORD IN TUSCALOOSA, AL IN 2019. AT THE TIME I TOOK THE CAR IN MY GAS FUEL NEEDLE WOULD DROP TO EMPTY PERIODICALLY. WHEN I PICKED THE CAR UP, EVERYTHING APPEARED REPAIRED HOWEVER WHEN I WAS LEAVING THE DEALERSHIP THE NEEDLE DROPPED TO EMPTY. I HAD NOT GOTTEN OUT OF THE PARKING LOT OF THE DEALERSHIP. I RETURNED TO THE SERVICE DEPARTMENT AND WAS TOLD TO JUST CONTINUE MONITORING THE PROBLEM AND KEEP MY TANK HALF FULL. I CALLED TO CHECK ON REPLACEMENT OF THE GAS TANK ON 1/25/21, AS I HAD RUN OUT OF GAS BECAUSE LIFE GOT IN MY WAY AND I HAD FAILED TO MONITOR CLOSE ENOUGH. I HAVE NOW BEEN TOLD THAT THE DAY MY CAR WAS PICK D UP AND I WAS TOLD TO CONTINUE MONITORING, THAT IT WAS DETERMINED I DID NOT NEED A NEW GAS TANK. THIS IS BULL!!! I HAVE MONITORED THIS PROBLEM FOR TWO YEARS NOW AND MY VEHICLE WILL OBVIOUSLY BE USELESS AS A TRADE-IN. I CANNOT BE THE ONLY PERSON THAT SHOULD HAVE GOTTEN A NEW TANK UNDER 18S32 AND DID NOT. PLEASE REVIEW THIS COMPLAINT. I DO NOT RECALL THE DATE MY VEHICLE WAS REPAIRED UNDER THIS RECALL SO CHOOSE MAY1, 2019.
Electrical system, Exterior lighting, Vehicle speed control, Jan 26, 2021
WHEN I ACCELERATE IT KEEP STALLING, SPEED WON'T CHANGE IT TAKES LIKE 10 SECONDS TO PICK UP SPEED.
Power train, Jan 20, 2021
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE AT A STANDSTILL, THE TRANSMISSION DOES NOT RECEIVE ENOUGH POWER TO OPERATE THE VEHICLE. THE CONTACT STATED A WARNING LIGHT WAS ILLUMINATED BUT DOES NOT REMEMBER WHICH LIGHT CAME ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE CLUTCH POSITION CIRCUIT REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND TOLD THE CONTACT THAT SINCE THE VEHICLE WAS OUT OF WARRANTY THEY WERE UNABLE TO ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
Electrical system, Other or unspecified, Jan 19, 2021
SEVERAL TIMES WHILE DRIVING, THE RADIO WILL MAKE A LOUD CRACKING SOUND FROM THE SPEAKERS, OTHER TIMES IT WILL *CRACK* AND ALL RADIO/BLUETOOTH CONTROLS STOP WORKING, AND OTHER TIMES THE RADIO WILL *CRACK* AND STOP WORKING ENTIRELY, WHERE THERE IS NO SOUND UNTIL THE CAR IS TURNED OFF, AND TURNED ON AGAIN.
Steering, Jan 19, 2021
ELECTRONIC POWER STEERING ASSIST FAULT. VEHICLE REQUIRES A GREAT EFFORT TO TURN DIRECTIONS ESPECIALLY AT A STAND STILL.
Fuel system, Gasoline, Engine, Jan 15, 2021
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE AT A STANDSTILL THE VEHICLE HAD DIFFICULTY STARTING, WHEN THE VEHICLE WAS STARTED AND LOSES APPROXIMATELY 1/4 TANK OF GAS AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WOULD STALL. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER GREEN FORD SERVICE CENTER (3800 W WENDOVER AVE, GREENSBORO, NC 27407 (336) 439-3886) WHERE IT WAS NOT DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND WAS TOLD THAT SINCE THE DEALER CLEARED THE VEHICLE FROM THE RECALL THEY COULDN'T DO ANYTHING. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
Engine, Jan 15, 2021
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE STOP SAFELY NOW WARNING LIGHT WAS ILLUMINATED AND STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE STALLED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE CONTACT CALLED THE LOCAL DEALER GALPIN FORD (15505 ROSCOE BLVD, NORTH HILLS, CA 91343, (818) 787-3800) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Vehicle speed control, Other or unspecified, Jan 13, 2021
TRANSMISSION DOESN'T WORK CORRECTLY
Fuel system, Gasoline, Power train, Jan 12, 2021
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE DUAL CLUTCH TRANSMISSION HAD FAILED ON SEVERAL OCCASIONS. WHILE STOPPED ON AN INCLINE, THE VEHICLE WOULD ROLL BACKWARDS UPON RELEASE OF THE BRAKE PEDAL. THE CONTACT ALSO STATED THAT THE VEHICLE SHUDDERED AND DOWNSHIFT WHILE ACCELERATING FROM FIRST TO SECOND GEAR, WITHOUT WARNING. ADDITIONALLY, WHILE THE CRUISE CONTROL WAS ENGAGED, THE TRANSMISSION DOWNSHIFTED FROM THIRD TO FIRST GEAR WHILE GOING DOWNHILL, WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO SCHICKER FORD OF ST. LOUIS (3300 S KINGS HIGHWAY BLVD, ST. LOUIS, MO 63139) AND THE MECHANIC TWICE PERFORMED AN ELECTRONIC UPDATE AND HAD THE TRANSMISSION CLUTCH REPLACED HOWEVER, THE FAILURE RECURRED SOON AFTER THE REPAIR. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE CAR DIDN'T MALFUNCTION SHORTLY AFTER BEING REPAIRED. THE REPLACEMENT CLUTCH USUALLY LASTS 6 MONTHS BEFORE THE USUAL SHUDDER, ROLLING AT STOPS, CRUISE CONTROL RPM ISSUES. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB
Other or unspecified, Jan 3, 2021
I HAVE A RECALL ON MY CAR FOR HAVING DOOR HANDLE LATCH PROBLEMS. IT HAS LOWERED THE ESTIMATED AMOUNT MY CAR IS WORTH. WOULD LOVE IF SOMEONE COULD SOLVE THIS UNCALLED FOR ISSUE FOR ME BEFORE MY DOOR LATCHES END UP BREAKING AND CAUSING ME TO GET HURT OR SOMEONE ELSE.
Latches/locks/linkages, Dec 28, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TRI STATE FORD (1503 PENNSYLVANIA AVE, EAST LIVERPOOL, OH 43920) AND THE MANUFACTURER WERE CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Power train, Engine, Dec 22, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED, SHUDDERED, AND FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE STALLED AND WAS TOWED TO THE LOCAL DEALER SAMES BASTROP FORD LOCATED AT 1115 TX-71, BASTROP, TX 78602, WHO DIAGNOSED THAT THE ENGINE AND TRANSMISSION WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Engine, Dec 20, 2020
FRONT TIMING COVER OIL LEAK. FAULTY SILICONE WON'T SEAL.
Power train, Forward collision avoidance, Dec 17, 2020
A FRIEND AND I WERE IN JACKSON, TENNESSEE ON 9/28/2018. WE WERE STOPPED(STATIONARY)AT THE LIGHT ON OIL WELL DRIVE AND 45 BYPASS. WHILE WE WERE AT THE LIGHT, THE CAR STARTED GOING IN REVERSE AND MY FRIEND ASKED ME "DORIS, WHY ARE WE GOING BACKWARDS?" A FEW SECONDS LATER, THE CAR'S NOTIFICATION SYSTEM GAVE A MESSAGE FOR TRANSMISSION PROBLEMS AND PLEASE MOVE THE CAR TO SAFETY. AFTER I STEPPED ON THE BRAKES TO STOP THE CAR, IT SHOT FORWARD AND WE MANAGED TO GET TO THE NEAREST PARKING LOT. ROADSIDE ASSISTANCE CALLED A TOWING COMPANY, AND THEY PULLED IT TO GOLDEN CIRCLE AUTO GROUP, WHERE I HAD PURCHASED THE CAR FROM IN 2013. THE PROBLEM WAS SUPPOSED TO BE FIXED BY THEM, AND ANOTHER FORD DEALERSHIP, STEVE MARSH FORD WAS THE LAST ONE TO DO REPAIR WORK ON THE CAR. I PAID THEM $700.00, AND THEY SAID THAT I NEED ANOTHER $2000. THE CAR DOES NOT RUN, AND IS SITTING IN MY YARD. I HAVE HAD PROBLEMS WITH THIS LEMON EVER SINCE I BOUGHT IT IN 2013.
Power train, Electrical system, Service brakes, Dec 16, 2020
WHILE MY DAUGHTER WAS DRIVING WITH 2 YOUNG CHILDREN IN CAR ON A CITY ST/HIGHWAY, CAR SUDDENLY STOPPED, & HAD TO BE TOWED TO A REPAIR SHOP.. MECHANIC REPORTED THAT ELECTRICAL WIRES WERE LAYING AGAINST ENGINE, WHICH OVERHEATED & MELTED WIRES, CAUSING VEHICLE TO STOP... HE ADDED THAT IT COULD HAVE CAUSED A FIRE & OUGHT TO BE A RECALL ITEM.
Electrical system, Dec 13, 2020
VEHICLE WAS HAVING MANY ELECTRICAL ISSUES INCLUDING SECURITY SYSTEM RANDOMLY GOING OFF, HEADLIGHTS FLICKERING, INABILITY TO START ENGINE, INABILITY TO STOP ENGINE EVEN WHEN ELECTRICAL WAS POWERED DOWN AND BATTERY DRAINAGE. THE PROBLEM WAS THE BODY CONTROL MODULE (BCM) HAVING BEEN DAMAGED FROM WASHER FLUID INGRESS FROM THE PUMP, ALONG THE WIRE HARNESS, THEN INTO THE BCM. CORROSION AND DAMAGE WAS BEYOND REPAIR. NEEDED TO REPLACE AND REPROGRAM. WILL BE WITHOUT A VEHICLE FOR 2 MONTHS BECAUSE OF PART BACKORDER. REPAIR COSTS WILL END UP BEING CLOSE TO $2,000.