2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints
2,657 reports, newest first.
Power train, Sep 20, 2019
FROM A DEAD STOP CAR SHUDDERS, BETWEEN GEARS WILL SLIP THEN PULL. NOT REALLY ACCELERATING. CLUTCH WILL SLIP, THEN JERK WHEN IT CATCHES. THIS IS PREVALENT IN LOWER GEARS.
Electrical system, Sep 20, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE HORN WAS INOPERABLE. THE ELECTRICAL FUSE WAS REPLACED, BUT THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Power train, Sep 20, 2019
JUST GOT ANOTHER LETTER FROM FORD EXTENDING WARRANT ON PARTS. AT 80K TRANSMISSION, FROM TAKE OFF STILL PULLS ANS JERKS, HESITATES, AND FINALLY LUNGES, CAN'T EVEN PASS ON FREEWAY. IT'S A SAFETY HAZARD.
Power train, Sep 19, 2019
QUITE OFTEN MY CAR SHUTTERS WHEN I START TO TAKE OFF OR GO UP AN INCLINE. THE SHIFTING SEEMS TO WIND OUT LONGER THAN IT SHOULD WHEN I PRESS THE ACCELERATOR TO SPEED UP. I ALSO EXPERIENCE A ROLLBACK WHEN ON A HILL WHILE STOPPED. THE SHUTTERING AND THESE OTHER ISSUES HAVE BEEN HAPPENING SINCE I BOUGHT THE CAR AT A FORD DEALERSHIP IN FEB, 2017.
Power train, Engine, Sep 19, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO SHIFT INTO GEAR AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HAGERSTOWN FORD (1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS 24237271. THE FAILURE MILEAGE WAS 85,000.
Electrical system, Sep 19, 2019
VEHICLE EXHIBITS SHIFTING PROBLEMS IN LOW GEARS (STARTING OUT FROM STOP); LOSS OF POWER, CHECK ENGINE LIGHT TURNS ON, TRANSMISSION OVERHEATING ERROR MESSAGE IS DISPLAYED ON DASH
Power train, Sep 18, 2019
RECEIVED A NOTICE FOR A CLUTCH REPAIR, BRINGING IN ON FRIDAY. CAR STILL SHUDDERS AT SLOW SPEEDS, AND JERKS INTO GEAR. WHEN BACKING UP ON INCLINE DRIVEWAY, CAR ROLLS BACK.
Electrical system, Sep 17, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON JUNE 15, 2017, THE HORN WAS REPAIRED BY MIKE BASS FORD (5050 DETROIT RD, SHEFFIELD, OH 44035). APPROXIMATELY SIX MONTHS LATER, THE HORN STOPPED WORKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Power train, Sep 17, 2019
VEHICLE SHUDDER WHILE ACCELERATING FROM STOP. 1ST TO 2ND GEAR. PREEXISTING CONDITION FROM MANUFACTURER
Vehicle speed control, Engine, Fuel/propulsion system, Sep 16, 2019
CAR STALLS AT WILL, GAS GAUGE & MILES TO EMPTY ALWAYS WRONG, LOW FUEL INDICATOR LIGHT NEVER COMES ON AND HAS HUGE PROBLEM W/ ACCELERATION. IT OFTEN SHAKES VIOLENTLY WHEN I HIT GAS PEDAL, ALSO TAKES FOREVER TO GET UP TO SPEED. IF IT'S NOT SHAKING VIOLENTLY THEN IT JUST STALLS, LITERALLY DIES, WILL NOT RESTART. FORGET FUEL GAUGE. NOT ONLY IS IT ALWAYS WRONG, IT CHANGES AT WILL. I GO UP OR DOWN A HILL, GAUGE & MILES TO EMPTY CHANGES. LOW FUEL INDICATOR NEVER LIGHTS UP SO WHO KNOWS HOW MUCH GAS I HAVE. LAST TWO TIMES IT STALLED ON HIGHWAY AT 65MPH. ENGINE JUST CUT OUT, DIED & WOULD NOT RESTART. HAS BEEN TO DEALERSHIP 3 TIMES IN 3 WEEKS FOR SAME ISSUES. FIRST INCIDENT, KINDLE FORD IN CAPE MAY COURT HOUSE, NJ HAD IT 9 DAYS OVER LABOR DAY HOLIDAY. FINALLY ADVISED REPAIRS ELIGIBLE UNDER RECALL HOWEVER WAITING FOR PARTS, SPECIFICALLY FUEL TANK, WHICH ACCORDING TO FEDEX WAS IN TRANSIT. 'LUCKY FOR ME' HE SAID, FINALLY HAD LOANER AVAILABLE. I'M WALKING TO GET LOANER WHEN SUDDENLY TECH YELLS OVER THAT MY CAR IS DONE! WHAT? HE JUST SAID TANK WAS IN TRANSIT! RELUCTANTLY TOOK MY CAR ONLY TO HAVE IT DIE AGAIN. HAD IT TOWED TO KINDLE AGAIN AND HE SAID CAR STARTED RIGHT UP FOR HIM AFTER HE PUT GAS IN IT. HE IMPLIED I RAN OUT OF GAS BECAUSE GAUGE WAS PINNED ON EMPTY. I HAD PUT GAS IN IT THAT MORNING. GAUGE INDICATES IT WAS LOW BUT IT WAS NOT PINNED ON EMPTY (SEE PHOTO). AND IF THAT WAS THE CASE, WARNING LIGHT NEVER CAME ON (SEE PHOTO). NOW THEY ARE SAYING THEY CAN'T FIX IT UNTIL THEY REPLICATE PROBLEMS FOR THEMSELVES. AS IF I WAS LYING! CAR DOESN'T DO IT WHEN THEY DRIVE IT SO WHAT DO I DO? I'M AFRAID TO DRIVE MY OWN CAR BUT I HAVE TO GO TO WORK, ETC. I JUST HOPE MY SON & I AREN'T KILLED WHEN CAR UNEXPECTEDLY STALLS AGAIN WHILE WE ARE ON THE HIGHWAY.
Other or unspecified, Sep 13, 2019
RADIO MALFUNCTION. AFTER SOME TIME OF DRIVING, THE RADIO WILL BEGIN TO CRACKLE WHICH LEADS ALMOST UNBEARABLE POPPING WITHIN THE SPEAKERS AND HAS ALSO CAUSED THE RADIO TO STOP WORKING ALTOGETHER BUT STILL MAKES THE POPPING NOISE. POPPING NOISE IS SO LOUD THAT IT HAS FRIGHTENED THE DRIVER SEVERAL TIMES. THE DRIVER HAS EVEN MADE THE DECISION TO JUST REMOVE THE RADIO FROM THE VEHICLE TO PREVENT BEING FRIGHTENED AND JERKING THE STEERING WHEEL. THIS HAPPENS NEARLY ALL OF THE TIME, WHETHER THE VEHICLE IS IN MOTION OR STATIONARY, WHETHER TURNED OFF OR RUNNING.
Power train, Sep 13, 2019
I ONLY DRIVE ONCE PER WEEK, STILL SHUDDERING WITH LACK OF POWER. CAR ACTUALLY DECELERATES ON INCLINE, REALLY HAVE TO GET ON GAS.
Power train, Sep 13, 2019
TAKATA RECALL. MY CAR WAS STATIONARY WHEN THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO SLOWLY GET HOME ONCE I GOT PAST TWO RPM'S CAR DRIVES FINE. BEFORE YOU GET TO TWO RPMS, THE CAR WILL STALL, JERK, SHAKE. CAR DIED AT INTERSECTION WHEN I HAD TO MAKE COMPLETE STOP, STARTED SHAKING TERRIBLE BAD WAS ABLE TO TURN OFF THE ENGINE OFF AND TURN IT BACK ON BARELY MAKING IT THROUGH THE INTERSECTION AGAIN ONCE YOU GO PAST TWO RPMS SPEED IS FINE SYMPTOMS DISAPPEAR. GOING THROUGH ANOTHER MAJOR INTERSECTION CAR ALMOST STALLED IN THE MIDDLE OF THE INTERSECTION ALMOST CAUSING A T-BONE ACCIDENT. THIS IS A VERY DANGEROUS CAR .
Power train, Sep 12, 2019
TAKATA RECALL. ON THE DATE OF 9/4/19 WHILE BACKING OUT OF MY DRIVEWAY ONTO A MAIN STREET, MY CAR STALLED AS I SHIFTED MY GEAR INTO DRIVE. THE CHECK ENGINE LIGHT IMMEDIATELY TURNED ON AFTER. I THEN PRESSED THE GAS PEDAL AFTER SHIFTING INTO DRIVE TO MOVE MY CAR FROM IMPEDING TRAFFIC BUT THE CAR WOULD NOT MOVE. I PROCEEDED TO GET OUT OF THE CAR AND PUSH THE CAR TO A SAFE AREA. AFTER, I TURNED OFF AND ON MY CAR HOPING THIS WOULD JUST BE A MINOR ELECTRICAL MISTAKE BUT WHEN I TURNED THE ENGINE BACK ON, THE CAR WOULD TAKE APPROXIMATELY 15 SECONDS (WHILE PRESSING ON THE GAS PEDAL) TO JOLT FORWARD AND PROCEED TO DRIVE IN A JITTERY MANNER. WHILE DRIVING TO MY NEAREST MECHANIC, THE CAR CONTINUED TO STUTTER, WHILE THE GAS PEDAL AND ACCELERATION DID NOT CORRESPOND WITH EACH OTHER. UPON ARRIVING TO MY MECHANIC I WAS NOTIFIED THAT I MAY STILL HAVE WARRANTY ON MY FORD VEHICLE. I WAS THEN TOLD BY FORD DEALERSHIP THAT I HAD AROUND 6 OR 7 RECALLS ON MY VEHICLE, ONE BEING TRANSMISSION. I WAS UNAWARE OF THIS NOR DID I RECEIVE ANY NOTIFICATION THAT MOST OF THESE RECALLS WERE CALLED ON MY VEHICLE. AFTER TALKING WITH THE FORD SERVICE ASSISTANT HE STATED THEY WERE UNABLE TO FIX MY TRANSMISSION FULLY BUT ONLY REPLACE THE PARTS THAT WAS RECALLED FOR THE VEHICLE (TRANSMISSION MODULE). I WAS AT RISK OF A VERY BACK CAR ACCIDENT DUE TO THE FORDS RECALLS AND THE LACK OF THEIR ABILITY TO MAKE THEIR CUSTOMERS AWARE OF THESE PROBLEMS. I AM VERY UPSET AND WOULD LIKE TO HAVE MY CAR'S TRANSMISSION FIXED AS SOON AS POSSIBLE.
Suspension, Power train, Sep 11, 2019
NOT ONLY HAVE I BROUGHT MY CAR IN 4 TIMES FOR THE TRANSMISSION, NOW THE SUSPENSION IS STARTING TO SAG WHICH IS CAUSING THE TIRES TO RUB AND WEAR OUT AFTER A YEAR. I HAVE BEEN TOLD BY THE SERVICE DEPARTMENT THAT THIS IS IRREPARABLE.
Power train, Electrical system, Electronic stability control (ESC), Sep 10, 2019
CAR WILL SHOW "STOP SAFELY NOW" WARNING AND COMPLETELY SHUT OFF ALL CONTROLS AT HIGHWAY SPEEDS. THAT CAR DOES NOT ALLOW YOU TO MOVE IT OUT OF THE FAST LANE OR ANY LANE. THERE IS NO WAY TO MOVE THE CAR TO SAFETY ONCE THE WARNING ACTIVATES. VERY DANGEROUS SITUATION.
Power train, Sep 10, 2019
TRANSMISSION SLIPS AND STOPPED WORKING. SOFTWARE HAS BEEN UPDATED/RELOADED 4 TIMES. REPLACED CONTROL MODULE. FIXED CLUTCHES
Power train, Sep 10, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO STALL AND SHUT OFF IN THE MIDDLE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE 20 MPH TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON APRIL 11, 2019, BUT THE FAILURE CONTINUED. THE CONTACT ALSO EXPERIENCED A FAILURE WHEN TRYING TO USE THE REVERSE GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 108,836.
Power train, Sep 10, 2019
I WAS TOLD UPON PURCHASE THAT MY VEHICLE WAS SUPPOSED TO SHUDDER AND LUNGE, I WAS NOT INFORMED OF THE SEVERITY OF THE RECALLS AND THE TRANSMISSION ISSUES. MY CAR IS UNSAFE TO DRIVE AS IT HAS TROUBLE SWITCHING GEARS, AND I FEAR PULLING INTO TRAFFIC. WHEN GETTING IT FIXED THE FORD DEALERSHIP, BILL COLLINS FORD IN LOUISVILLE KY REFUSED A CURIOUSLY VEHICLE FOR THE 7-10 DAYS IT IS ESTIMATED THEY WILL NEED TO 'REPAIR' MY TRANSMISSION
Power train, Engine, Sep 9, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIOLENTLY VIBRATED. ALSO, THE VEHICLE VIBRATED WHEN STARTED AND COOLANT WAS DISCOVERED LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO LINDSAY FORD (11250 VEIRS MILL RD, WHEATON, MD 20902, (888) 457-7005) WHERE THE WATER PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Power train, Sep 9, 2019
FORD SHOULD GIVE ME A NEW TRANSMISSION, CAN'T EVEN GET TO LA FROM HOLLISTER. THE VEHICLE STILL HAS NO POWER, AND IS SLIPPING AND HESITATING LIKE CRAZY.
Power train, Sep 9, 2019
CHATTERING, SHUDDERING AND CUTTING OUT ON ACCELERATION AND IT HAS ERRATIC AND DELAYED SHIFTING.
Power train, Sep 9, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 15 MPH, THE TRANSMISSION COMPLETELY FAILED WITHOUT WARNING. PRIOR TO THE FAILURE, THE TRANSMISSION FAULT WARNING INDICATOR ILLUMINATED. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) BY WEBB FORD (9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322, 219-924-3400). AFTER THE REMEDY WAS PERFORMED, THE FAILURE CONTINUED. THE CONTACT CALLED THE SAME DEALER AND WAS INFORMED THAT THE FAILURES WERE NORMAL AND THAT THE VEHICLE NEEDED TO BECOME ACCUSTOMED TO THE CONTACT'S DRIVING PATTERNS. SINCE OWNING THE VEHICLE, THE CONTACT HAD TAKEN THE VEHICLE TO BE SERVICED FOR SEVERAL TRANSMISSION FAILURES AT SEVERAL OTHER DEALERS INCLUDING RIVER VIEW FORD (2200 US-30, OSWEGO, IL 60543, 888-994-1003), ART HILL FORD LINCOLN (901 W LINCOLN HWY, MERRILLVILLE, IN 46410, 219-738-5300), AND VAN DRUNEN FORD (3233 183RD ST, HOMEWOOD, IL 60430, 708-798-1668). FOR THE RECENT FAILURE, VAN DRUNEN FORD REPLACED THE CLUTCH. THE CONTACT REFUSED TO PAY FOR THE REPAIR DUE TO ALL THE PREVIOUS RECALLS ASSOCIATED WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,263.
Fuel/propulsion system, Sep 9, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AL PIEMONTE FORD (2500 W NORTH AVE, MELROSE, IL 60160) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN ATTEMPTING TO ACCELERATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Sep 9, 2019
FORD CUSTOMER SATISFACTION PROGRAM 19N08 IS AN EXTENDED WARRANTY FOR THE CLUTCH. THE LETTER STATES IT IS A ONE TIME REPAIR PROGRAM. HOWEVER, WHEN I REACHED OUT TO FORD THE SYSTEM SAID THERE WAS NO FURTHER INFORMATION ON THE PROGRAM. THE TROUBLE IS MY VEHICLE HAS ALREADY HAD A CLUTCH REPLACEMENT AND THE PROBLEM STILL EXISTS. SO IF FORD ALLOWS FOR ONLY A ONE TIME REPAIR THEN THOSE VEHICLES THAT STILL EXPERIENCE DELAYED ACCELERATION, SHUDDER, BUCKING, AND KICKING AFTER A CLUTCH REPLACEMENT WILL NOT BE COVERED. THE IDEA THAT FORD IS EXTENDING THE WARRANTY FOR A ONE TIME REPAIR SHOWS THE COMPANY MAY LEAVE PEOPLE WITH VEHICLES THAT DO NOT FUNCTION PROPERLY. MY VEHICLE IS ONE THAT FALLS INTO THIS CATEGORY.