2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints
2,657 reports, newest first.
Electrical system, Jun 10, 2019
THE RADIO MAKING A LOUD UNEXPECTED POPPING NOISE. DANGEROUS WHILE DRIVING. EVEN WITH VEHICLE OFF, IT'S MAKING THE NOISE. THIS IS A FORD PROBLEM.
Power train, Jun 10, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE HESITATED ONCE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO MAGIC CITY FORD LINCOLN (LOCATED AT 809 WILLIAMSON RD NE, ROANOKE, VA 24016, (540) 345-0911) WHERE IT WAS DIAGNOSED THAT THERE WAS INTERNAL CLUTCH FAILURE IN THE TRANSMISSION. THE VEHICLE WAS SCHEDULED TO BE REPAIRED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Fuel/propulsion system, Jun 10, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED, THE FUEL GAUGE FLUCTUATED BETWEEN FULL AND EMPTY, AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE RAN OUT OF FUEL. THE CONTACT STATED THAT THE VEHICLE WAS PUSHED TO A FUEL STATION AND FILLED WITH FUEL; HOWEVER, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AL PACKER'S WHITE MARSH FORD (LOCATED AT 9801 PULASKI HWY, MIDDLE RIVER, MD 21220, (443) 777-5000) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS DEFORMED DUE TO A STUCK CANISTER PURGE VALVE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE TO VERIFY IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Electrical system, Jun 9, 2019
IN MY 2014 FORD FOCUS, THE RADIO IS MAKING AWFUL SOUNDS. IT STARTED OFF AS MUSIC WOULD STOP PLAYING THEN A LOUD BANG WOULD HAPPEN AND THE RADIO WOULD CUT BACK ON IMMEDIATELY AFTER. NOW IT IS AN ISSUE WHERE THE RADIO AND CAR IS COMPLETELY TURNED OFF AND WILL MAKE LOUD POPPING, STATIC, SCREECHING, AND WHITE NOISE. CURRENTLY, IT IS STILL HAVING THESE SAME ISSUES WHILE DRIVING AND EVEN WHEN THE VEHICLE IS PARKED AND THE KEY IS OUT OF THE IGNITION; I HAVE ALSO FOUND THE ISSUE HAS PROGRESSED WORSE TO WHERE THE CAR IS MAKING THESE NOISES AFTER OPENING THE DRIVERS DOOR WITH NO KEY NEAR AND AFTER NOT BEING DRIVEN FOR A COUPLE OF DAYS.WHEN THE ISSUE HAD STARTED I WAS AT A BUSY INTERSECTION AND IT SOUNDED LIKE CARS WERE REAR ENDING ME. I AM SCARED TO DRIVE MY CAR BECAUSE THESE SOUNDS ARE SUDDEN AND AS A YOUNG DRIVER IT IS EXTREMELY DANGEROUS, BECAUSE THESE SOUNDS ARE LOUD ENOUGH FOR ME TO POTENTIALLY JERKING THE WHEEL AND CAUSING AN ACCIDENT. I HAVE CONTACTED FORD ON MULTIPLE OCCASIONS ABOUT THIS ISSUE BECAUSE IT IS EXTREMELY CONCERNING FOR ME, THEY SAID THAT THEY COULD NOT DO ANYTHING, AND COULD NOT EVEN TELL ME SOME PLANS TO POTENTIALLY FIX IT WITHOUT HAVING THE DEALERSHIP DIAGNOSIS THE ISSUE WHICH IS A LOT OF MONEY WHEN IT IS NOT AN OWNER ERROR. I HAVE ALSO LOOKED AT MULTIPLE ONLINE FORMS WHERE HUNDREDS OF PEOPLE WITH FOCUSES RANGING FROM 2012-2015 ARE ALSO HAVING THIS ISSUE AND ARE NOT GETTING HELP FROM FORD AT ALL. ALL OWNERS AGREE THIS IS AN EXTREMELY DANGEROUS ISSUE THAT NEEDS TO BE RESOLVED AND IT SEEMS LIKE WE ARE GETTING PUSHED TO THE BACK-BURNER BECAUSE IT IS NOT A SAFETY ISSUE, WHEN IT INDEED IS. I HAVE ALSO FOUND WHERE MECHANICS ARE TELLING PEOPLE THE FUSES COULD BE BAD, WHICH COULD START A FIRE WHICH IS EXTREMELY CONCERNING. I ALSO FOUND WHERE FORD ISSUED A TSB FOR 2012-2013 MODELS THAT ARE HAVING THE SAME ISSUE.
Power train, Jun 8, 2019
WELL FIRST GEAR TO 2 GEAR HAVE SIFTING PROBLEM CAR ONLY 65K I NEED GET REPAIR THIS CAR HAVE ALOT OFF RECALLL PLS I NEED GET REPAIR MY EMAIL ADRES [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Power train, Jun 8, 2019
I WAS TURNING TO THE RIGHT WHEN MY VEHICLE STALLED, MY RPMS WENT REAL HIGH AND THEN THE VEHICLE ENGAGED INTO THE NEXT GEAR RESULTING IN A JOLT FORWARD. WHEN THE VEHICLE STALLED THE CAR WAS ALMOST HIT FROM BEHIND BY OTHER CAR, LUCKILY I WAS TURNING AND CAR PROCEEDED TO MOVE FORWARD.
Power train, Electrical system, Engine, Jun 5, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR KEPT RANDOMLY FLASHING. CROWN FORD (256 SWAIN ST, FAYETTEVILLE, NC 28303, (910) 920-9614) WAS NOTIFIED OF THE FAILURE SEVERAL TIMES, BUT WAS UNABLE TO DETERMINE A PERMANENT REMEDY TO REPAIR THE VEHICLE AFTER IT HAD BEEN BACK AND FORTH TO THE DEALER MORE THAN THREE TIMES. THE VEHICLE SHUTTERED AND SHOOK ABNORMALLY. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEED DECELERATED TO 0 AND THE CONTACT QUICKLY MANEUVERED THE VEHICLE TO PREVENT A CRASH. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER HAD A PERMANENT REMEDY. IN ADDITION, THE DIAGNOSTIC TROUBLE CODES FLICKERED WHEN CHECKED BY AN INDEPENDENT MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 65,574.
Power train, Engine, Fuel/propulsion system, Jun 5, 2019
WHILE DRIVING MY 2014 FORD FOCUS ON THE HIGHWAY, THE CAR ALMOST STALLED DURING A BACKUP IN TRAFFIC. WHILE NORMAL DRIVING THE CAR LOST POWER AND THE RPM GAUGE STARTED DROPPING AS THE ACCELERATOR WAS BEEN DEPRESSED FURTHER. WHILE TRAFFIC TO OVERTAKE ON THE HIGHWAY THE CAR ACTUALLY SLOWED DOWN WHILE TRYING TO GO FASTER. THE CAR BEHAVE LIKE THE TRANSMISSION IS HAVING PROBLEMS SWITCHING TO LOWER GEARS.
Structure, Engine, Jun 4, 2019, fire
2014 FORD FOCUS SE. DRIVING ON HIGHWAY. HEARD A LOUD SOUND. CAR BEGAN TO LOSE POWER AND THE OIL LIGHT BEGAN TO FLASH. WITHIN SECONDS SMOKE AND FLAMES CAME FROM ENGINE. FRONT END WAS ENGULFED IN FLAMES WITHIN MINUTES. CAR HAD BEEN TO THREE SHOPS PRIOR AND NOTHING WAS EVER SAID ABOUT THERE BEING A PROBLEM. EVEN WAS TAKEN TO FORD DEALERSHIP.
Electrical system, Engine, Jun 4, 2019
THE ENGINE LIGHT CAME ON STATING THAT IT IS A O2 SENSOR ISSUE. I'VE REPLACED THE O2 SENSOR SEVERAL TIMES. I'VE HAD MECHANICS AND THE DEALERSHIP LOOK AT IT WITH NO ABILITY TO FIGURE OUT WHAT IT IS. IT IS BELIEVED TO BE ELECTRICAL, MOST LIKELY THE WIRE HARNESS. MY ALTERNATOR WAS AFFECTED AS WELL BY THIS ELECTRICAL ISSUE. I HAVE HAD TO PUT IN A FEW NEW O2 SENSORS, TWO NEW ALTERNATORS, AND A BATTERY.
Steering, Jun 4, 2019
MY SON AND I STOPPED AT A REST AREA ON A ROAD TRIP. WHEN MY SON STARTED THE ENGINE TO CONTINUE THE TRIP HE RECEIVED THE ERROR CODE "STEERING ASSIST FAULT, SERVICE NOW". WE WENT TO THE NEAREST FORD DEALERSHIP WHO SAID THEY WOULDN'T BE ABLE TO LOOK AT THE CAR FOR A COUPLE OF DAYS AND IF I WAS COMFORTABLE DRIVING WITHOUT POWER STEERING IT WOULDN'T HURT ANYTHING ELSE. SINCE MY 1ST CAR DIDN'T HAVE POWER STEERING I DECIDED TO GIVE IT A GO. WHEN WE REACHED OUR FINAL DESTINATION WE TOOK THE VEHICLE TO A FORD DEALER AND WAS TOLD IT NEEDED TO HAVE THE RACK AND PINION REPLACED AT A COST OF $2,400. THIS SEEMS TO BE A RECURRING THEME WITH THE FORD FOCUS. I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED IF THIS WOULD HAVE OCCURRED WHILE MY SON WAS DRIVING AT 65 MPH ON THE NEW JERSEY TURNPIKE.
Power train, Jun 3, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUT DOWN WHILE DRIVING ON THE FREEWAY. THE SERVICE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE RPMS REVVED. THE VEHICLE SLOWED DOWN AND THE CONTACT MERGED ONTO AN EMERGENCY EXIT. THE VEHICLE WAS TOWED TO ATCHINSON FORD (9800 BELLEVILLE RD, BELLEVILLE, MI 48111). THE DEALER STATED THAT THEY WOULD HAVE THEIR TRANSMISSION SPECIALIST DIAGNOSE THE VEHICLE AND CALL THE CONTACT BACK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 88,000. *BF*JB
Power train, Electrical system, Engine, Jun 2, 2019
TAKATA INFLATORS. THIS CAR WAS UNSAFE TO DRIVE, WHEN YOU GET TO A RED LIGHT, THE CAR JERKED YOU ,WHEN YOU PLACE YOUR FEET ON THE BRAKES. THEN WHEN YOU PRESS THE ACCELERATOR TO GO IT JERK BACK AND PULLED YOU FORWARD. CHANGING GEERS WOULD HARD TO SHIFT AND SOMETIMES STICK. THE ENGINE LIGHT WOULD COME ON, THE CAR WAS TAKEN TO FORD DEALERSHIP 3 TIMES AND TESTED, THEY NEVER FIXED THE PROBLEM. I ALMOST CRASED AT THE STOP SIGN TRYING TO STOP, THE BRAKES GOT STUCK. I HAD THE CAR FOR ONE MONTH, AND FILLED A LEMMON LAW COMPLAINT ON LINE, AND THEY INSISTED I HAD TO WAIT A PERIOD OF TIME, BECAUSE I JUST PURCHASED THE CAR. AFTER THE 3RD, TIME VISTING THE FORD REPAIR SHOP, IN ONE MONTH TIME, I WAS DISAPPOINTED AND WHERE I BOUGHT THE CAR FROM AT A KIA DEALERSHIP, THEY WOULD NOT GIVE ME MY MONEY BACK , ONLY OFFERED TO TRADE THE FORD FOCUS IN BACK TO THEM AND BUY A KIA CAR FROM THEM, I LOSS MY DOWN PAYMENT, AND GOT STUCK WITH A ROLL OVER FEE OF 4,500 FROM THE REMAINING BALANCE OF THE FORD FUSION ADDED ON TO THE NEW KIA. AND A HIGHER CAR PAYMENT. THEY SOLD E A LEMON, AND HAD A WARRANTY AND STILL REFUSE TO FIX THE CAR. THE TRANSMISSION WAS BAD AND THEY SOLD THE FORD TO THE AUCTION TO GET IT OFF THEIR HANDS. I WAS STALLED FOR 30 DAYS BELIEVING THEY WOULD FIX THE CAR, THE LEMON LAW COULDN'T HELP ME AFTER I FAXED ALL THE PAPERS TO THEM. THE FORD FOCUS WAS ON THE RECALL LIST, AND I DON'T HAVE THE CAR NOW, IS THERE ANYWAY I CAN GET CREDITED FOR THE $4.500 IN A LAW SUIT FOR BUYING THE FORD UNDER WARRANTY AND THEY REFUSE TO FIX THE CAR RIGHT.
Steering, Seat belts, Service brakes, Jun 2, 2019
MY SEATBELT HARDLY EVER BUCKLES. I'VE HAD TO JAM IT A FEW TIMES IN ORDER FOR IT TO FINALLY CLICK. MY STAIRWELL HAS NEVER BEEN ALIGNED WITH MY TIRES, AND MY BRAKES WERE ALWAYS JANKY
Power train, Fuel/propulsion system, May 31, 2019
FORD IS REFUSING TO PERFORM RECALL 18V-735. THE CAR STALLS, RUNS OUT OF GAS, HAS ERRONEOUS MILEAGE AND DTE READINGS. THE LOCAL DEALER WAS "OBLIGATED" TO PERFORM THE RECALL SERVICE WHEN I HAD IT IN FOR A DIFFERENT SAFETY RECALL FOR FAULTY DOOR LATCH. THEY DIDN'T SEEM TO KNOW MUCH ABOUT THE RECALL ON THE FUEL SYSTEM. THEY DIDN'T KNOW ABOUT THE GAS TANK. I HAD TO TELL THEM. THEY REPROGRAMMED THE PCM WHICH DID NOTHING. THE RECALL ON THIS CAR WAS CLOSED. I CALLED FORD. THEY SAID THE RECALL WAS STILL OPEN AND TAKE IT TO WHERE WE PURCHASED THE CAR NEW. THAT DEALER SAYS THE RECALL IS CLOSED ON THAT CAR. THE CAR STALLS, RAN OUT OF GAS YESTERDAY WITH MY WIFE ON A BUSY HIGHWAY. THIS IS A DANGEROUS CAR. CALLED FORD AGAIN. THEY SAY THE RECALL SERVICE WAS PERFORMED AND THE CAR IS FINE. LOOK AT THE PHOTO. DOES THAT LOOK LIKE IT IS FINE? 39.8 MPG? NOT A CHANCE. THE CAR LURCHES, STALLS AND RUNS OUT OF GAS BETWEEN 120 AND 60 MILES LEFT ON THE DTE GAUGE. WHEN YOU FILL UP YOU CAN TELL THEIR IS 3 GALLON AT LEAST IN THE TANK. THE GAS TANK IS COLLAPSED. THE SENDING UNIT / FUEL GAUGE IS CRUSHED. YET FORD SAYS THE CAR IS FINE. IT'S FIXED.
Power train, May 30, 2019
VEHICLE HAS A STRONG SHUDDER WHEN ACCELERATING FROM A STOP OR FROM LOW SPEEDS. GAUDIN FORD IN LAS VEGAS TOLD ME THE 2014 FOCUS HAS A PROBLEM WITH THEIR CLUTCH THAT CAUSES THE SHUDDERING. I HAD THE CLUTCH REPLACED AT 7500 MILES. THE SHUDDER CAME BACK AT 55000 MILES AND IS GETTING WORSE NOW AT 75,000 MILES. THERE IS A RECALL FOR THIS EXACT PROBLEM FOR THE SAME YEAR MAKE AND MODEL BUT FOR SOME REASON MY VIN ISN'T INCLUDED. THE PROBLEM AFFECTS ME; FORD SERVICE HAS ALREADY CONFIRMED IT. I NEED MY VIN INCLUDED IN THE RECALL/EXTENDED WARRANTY.
Power train, May 30, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, JERKED, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT REVERSE ONCE IN THE PARK POSITION. THE CONTACT TOOK THE VEHICLE TO FIVE STAR FORD STONE MOUNTAIN (3800 HIGHWAY 78W, SNELLVILLE, GA, (470) 552-0862) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 133,000.
Other or unspecified, May 28, 2019
FORD FOCUS SYNC SYSTEM.THERE IS AN EXTREMELY LOUD POPPING NOISE THAT SPONTANEOUSLY SOUND THROUGH THE SPEAKER EVEN IF THE RADIO IS OFF. IT IS DEAFENING AND EXTREMELY STARTLING TO THE DRIVER AS WELL AS ANY PASSENGERS. MY 2 YEAR OLD CRIES AND COVERS HIS EARS, SO MUCH THAT HE HAS TO WEAR HEARING PROTECTION ON OUR 45 MINUTE COMMUTE BACK HOME. IT'LL EVEN MAKE THE SOUND AFTER I HAVE SHUT THE CAR OFF. ONCE OFF, OPENING THE DOOR IS THE ONLY WAY THAT IT STOPS. THIS IS THE FORD SYNC MEDIA SYSTEM. I HAVE BEEN TOLD BY FORD THAT I NEED TOP REPLACE THE SYNC SYSTEM BECAUSE IT IS NOT COVERED BY WARRANTY. MIGHT I AFF THATY THE ARE COUNTLESS OTHERS OUT THERE THAT ARE HAVING THE SAME ISSUE WITH THE SYNC SYSTEM AS I AM. I KNOW THIS IS NOT THE USUAL "SAFETY" ISSUE HOWEVER I'D CHALLENGE ANYONE TO DRIVE AND HAVE THIS ISSUE JUMP OUT AT THEM AND STILL SAY IN NOOOOOO WAY THAT IT EFFECTS THE WAY THE DRIVE, ESPECIALLY THE FIRST TIME, NOR A DISTRACTION.
Power train, May 28, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTED INTO NEUTRAL AND THE VEHICLE SHUT DOWN. THE VEHICLE ALSO FAILED TO SHIFT INTO REVERSE. OCCASIONALLY, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TITUS-WILL FORD (253-475-4151, LOCATED AT 3606 S SPRAGUE AVE, TACOMA, WA 98409) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Other or unspecified, May 28, 2019
DOOR LOCK LATCH OPENING UP WHILE DRIVING. AS I WAS DRIVING ONE EVENING FROM THE GAS STATION, THE RIGHT SIDE BACK SEAT DOOR OPENED UP. THE DOOR SWUNG OPEN AS I MADE A TURN ABOUT LEAVE THE GAS STATION I WAS AT. I QUICKLY PULLED OVER AND LOOKED TO SEE IF SOMETHING WAS IN THE WAY AND PROCEEDED TO CLOSE IT. HOWEVER, THE DOOR WOULD BOUNCE BACK AND NOT SHUT EVEN AFTER SEVERAL TIMES. I DID SOME RESEARCH AND FOUND THAT THERE WAS A RECALL OF THIS YEAR MAKE AND MODEL BACK IN 2016 REGARDING THE SAME PROBLEM. THE RECALL SPECIFICALLY INDICATES FOR FORD FOCUSES OF 2012-2015(LINK: HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2016/09/08/FORD-EXPANDS-DOOR-LATCH-SAFETY-RECALL-IN-NORTH-AMERICA.HTML). AS BAD IS THE ISSUE WAS,I HAD TO DRIVE MY CAR HOME THAT NIGHT WITH IT SWINGING OPEN EVERY TIME I TURNED CORNERS. SINCE IT WAS NIGHT, I HAD TO USE BUNGEE CORDS AND TAPE TO KEEP THE DOOR SHUT UNTIL THE NEXT DAY TO TAKE IT INTO THE DEALERSHIP. I ALSO RAN THE RISK OF SOMEONE BEING ABLE TO EASILY ACCESS MY CAR OVER NIGHT. THE RECALL SAYS THAT DEALERSHIP IS SUPPOSED TO TAKE CARE OF THIS SAFETY ISSUE FREE OF CHARGE BY BRINGING MY VEHICLE TO THE DEALERSHIP. HOWEVER, THE DEALERSHIP INDICATED THAT THEY WOULD NOT FIX THIS SEVERE SAFETY ISSUE FREE OF CHARGE. THEY TOLD ME THAT I HAD TO PAY THE DEDUCTIBLE FOR THEM TO FIX IT AND THAT THERE WAS NOTHING THEY CAN DO ABOUT THAT. I FOR ONE SHOULD NOT HAVE TO PAY FOR THIS ISSUE CONSIDERING IT WAS PART OF A SAFETY RECALL. I AM ALSO UPSET THAT THEY KNEW ABOUT THIS ISSUE SINCE 2016 AND THEY DEALERSHIP IS NOT HONORING REPAIRING THIS DESPITE THAT. I AM WANTING THE DEALERSHIP TO TAKE FULL RESPONSIBILITY AND FIX THIS FREE OF CHARGE OR REIMBURSE LATER FOR WHAT THEY ARE CHARGING ME NOW.
Power train, Vehicle speed control, Other or unspecified, May 27, 2019
TRANSMISSION IS SLUGGISH, TUGGING..TAKING OFF, NOT SHIFTING OR SHIFT ALL AT ONCE. EVEN UP HILL, IN TRAFFIC. CAR SPEED WILL TAKE OFF ON ITS OWN. HARD TO BRAKE. WENT DOWN HUGH HILL, CAR IN CONTROL TUGGING BACK SO HARD, THE NOISE WAS SO LOUD THAT WE THOUGHT CAR WAS GOING TO BLOW. 15YR OLD IN CAR. DEALERSHIP HAD ME DRIVE CAR OFF LOT WITH A TEMPORARY INSPECTION AND COME BACK IN MONTH. ITS NOT A TEMPORARY STICKER. I COULDN'T TAKE CAR HOME NIGHT I BOUGHT IT. SO ALL THESE THINGS HAPPENING AFTER TAKING CAR OFF LOT. I WENT BACK IN A COUPLE DAYS LATER. TOLD TO BUY A WARRANTY, THEY RESET THE TRANSMISSION, AS IF I OWNED THE CAR FOR YEARS. THIS ISN'T RIGHT. THEY PROLONGED HELPING, ETC...EVEN ASKED FOR MY CAR BACK. THEN THROWN IN MY FACE THAT IT WAS AT AUCTION. NOBODY WAS HELPING. SEND LETTERS, DID A SURVEY, CALLING, DROPPING IN, ETC...I DOCUMENTED EVERYTHING. I NEED HELP!! THIS IS A DANGEROUS LEMON AND THEY TOOK ADVANTAGE OF ME. CEO IS CONTACTED TO. I NEED HELP INCASE I GET THE RUN AROUND AGAIN. THE CAR HAS SOMEONE ELSE'S INSPECTION ON IT 7-19 COME BACK IN 4WKS...WHAT?? DAY I BROUGHT IT HOME. ALL THESE SUPRISES!
Electrical system, Other or unspecified, Engine, May 26, 2019
THE CAR RANDOMLY STALLS AND DIES WHILE I AM DRIVING IT. IT HAS DIED ON THE INTERSTATE AND ON RURAL ROADS AND HIGHWAYS. THIS IS VERY DANGEROUS AND THERE IS CURRENTLY A RECALL OUT ON A PART OF THE 2014 FORD FOCUS WHICH CAUSES THIS PROBLEM. IT DIES WHEN I AM DRIVING AND COASTING, WHEN I ACCELERATE, AND WHEN I HAVE MY CRUISE SET.
Electrical system, May 25, 2019
TAKATA RECALL ELECTRICAL WIRING IS GOING IN AND OUT, RADIO IS NOT SAVING STATIONS THAT I SAVE, DISPLAY GOES IN AND OUT AND HAS STATIC. WARNING SIGN APPERARS EVERY SO OFTEN
Electrical system, May 24, 2019
THIS APPEARS TO BE THE SAME ISSUE AS THE 14S17-S1 RECALL AFFECTING THE 2013-2014 FORD FOCUS ST AND ESCAPE MODELS. LOST ALL POWER WHILE DRIVING AND ENGINE BEGAN STUTTERING WHILE I WAS TRAVELING ON THE HIGHWAY AT 65 MILES PER HOUR. I WAS BARELY ABLE TO REACH TO SHOULDER BEFORE THE VEHICLE WAS IMMOBILIZED. I WAS CHARGED 830 DOLLARS BY MY LOCAL DEALERSHIP (INVER GROVE FORD LINCOLN IN INVER GROVE HEIGHTS MN) TO LOCATE AND REPAIR CHAFFED AND DAMAGED WIRING IN THE ENGINE HARNESS IN THE IDENTICAL LOCATION TO THE ST AND ESCAPE MODELS.
Electrical system, May 24, 2019
STARTED HEARING CRACKLING/POPPING NOISES FROM MY RADIO, SOMETIMES EVEN WITH THE KEY OFF. SOMETIMES VERY LOUD, WHICH SURPRISES ME WHILE DRIVING. WHICH IS OBVIOUSLY EXTREMELY DANGEROUS.