2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints
2,657 reports, newest first.
Power train, Electrical system, Mar 30, 2017
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED TWICE UNDER WARRANTY AND REPAIRED PER TSB: 13-6-10; HOWEVER, THE REMEDY FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Power train, Other or unspecified, Mar 29, 2017
THE TRANSMISSION PROBLEMS. THE DEALERSHIP PENNYRILE FORD IN HOPKINSVILLE KY. HAS KNOWN ABOUT THIS EVERY SINCE MY DAUGHTER HAS HAD THE CAR. YET JUST PATCHES IT UP. SHE BOUGHT THE CAR BRAND NEW FROM THEM. NOW THAT WARRANTY IS OUT SHE HAS TO PAY. THE TRANSMISSION HAS BEEN IN A PROBLEM IN THESE VEHICLES I HAVE BEEN TOLD. YET THE PLACE THAT SOLD THE CAR TO HER DO NOT TAKE RESPONSIBLE OR EVEN FORD MOTOR. YOU CAN REACH HER AT THIS NUMBER. [XXX] ASK FOR [XXX]. THE CAR WAS FAULTY WHEN PURCHASED. IN MY OPINION FORD NEEDS TO MAKE THIS RIGHT AT NO COST TO THE PURCHASER. ITS IS AN ON GOING PROBLEM. *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Power train, Mar 28, 2017
TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO DRIVE, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE CLUTCH ASSEMBLY WAS PREVIOUSLY REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 38,000.
Electrical system, Engine, Fuel/propulsion system, Mar 27, 2017
FIVE TIMES THIS CAR HAS COMPLETELY STOP AT 60MPH DRIVING ON MAJOR HIGHWAY 494 MINNEAPOLIS,MN. STALLED 5 TIMES. THIS CAR HAS ALMOST KILLED ME 5 TIMES. ITS BEEN SERVICED 5 TIMES WITH NO RESOLUTION. I WANT MY MONEY BACK OR A NEW CAR THAT WONT KILL ME. EVERY TIME ITS SERVICED THE DEALERSHIP CHARGES ME A FEE.
Vehicle speed control, Engine, Mar 26, 2017
ONE OF THE MANY INCIDENTS: WHILE AT A CITY STREET STOP SIGN, I PRESSED THE GAS, THE ENGINE LIGHT CAME ON, THE VEHICLE DID NOT MOVE (THE ENGINE REVVED WITHOUT MOVING) I LET OFF THE GAS AND REAPPLIED PRESSURE TO THE GAS PEDAL. THE VEHICLE SLOWLY MOVED, THE VEHICLE GAVE A HARD JERK THEN THE VEHICLE MOVED AT A REASONABLE SPEED WITH THE GAS PEDAL PRESSED WHILE DRIVING ON THE CITY STREET. THE VEHICLE HAS STUTTERED AND SHOOK WHILE DRIVING SINCE I OWNED THIS BRAND NEW VEHICLE. I MENTIONED THE STUTTERING, JERKING AND SHAKING TO 3 FORD DEALERSHIP SERVICE DEPARTMENTS IN THE PAST. I WAS TOLD "THAT'S THE WAY THIS TYPE OF VEHICLE DRIVES", "THAT'S HOW THE TCM OPERATES" AND "THE VEHICLE SHIFTS LIKE A MANUAL CAR BUT OPERATES AS AN AUTOMATIC". MY QUESTION EACH TIME WAS "SO IT'S NORMAL THAT MY CAR SHAKES AND STUTTERS WHILE I'M DRIVING? THIS CAR JERKS TOO MUCH." I WAS TOLD EACH TIME "YES." THE INCIDENTS OF STUTTERING AND SHAKING HAVE BEEN VISIBLE FROM THE VEHICLE'S PURCHASE. THE HARD JERKS ARE OCCURRING MORE FREQUENTLY.
Other or unspecified, Mar 24, 2017
FORD FOCUS RECALL. HAD RECALL DONE MARCH 7, 2017. DRIVING CAR AT 65MPH ON FREEWAY I-45 SUDDEN LOST OF POWER LIKE TRANSMISSION WENT INTO NEUTRAL. HAD TO GET OFF TO RIGHT SHOULDER OF FREEWAY. TURNED OFF CAR WAITED 5 MINUTES TURNED ON CAR WAS ABLE TO DRIVE. TWO DAYS LATER DRIVING CAR 40 MPG SERVICE ROAD HWY183 LOST POWER AGAIN LIKE CAR WENT INTO NEUTRAL. SAME THING PULLED OFF ROAD AND TURN OFF ENGINE. TOOK CAR TO DEALER. THEY SAY CAN'T FIND ANYTHING WRONG.
Power train, Vehicle speed control, Mar 22, 2017
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, THE VEHICLE SHUTTERED AND SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,100.
Power train, Mar 20, 2017
THE CAR HAS A FAULTY CLUCH. THIS IS A WIDESPREAD PROBLEM WITH THE FORD FOCUS. I BELIEVE THE DESIGN OF THE CLUCH WAS FAULTY. IT CAUSES THE CAR TO LOSE POWER WHILE DRIVING CREATING A DANGEROUS SITUATION. THIS HAS BEEN AN OUTGOING PROBLEM WITH THE CAR SINCE THE DAY I BOUGHT IT.
Structure, Latches/locks/linkages, Mar 20, 2017
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Power train, Mar 16, 2017
THE TRANSMISSION IS UNSAFE. IT HAS SHUTTERED AND DOESN'T ALWAYS TAKE OFF WHEN YOU GIVE IT GAS. ACCORDING TO THE MECHANIC AND THE FORD DEALER FORD HAS TRIED 4 FIXES NONE OF WHICH HAVE WORKED. TO MY KNOWLEDGE NONE HAVE BEEN DONE TO MY CAR BECUASE BY THE TIME I AM NOTIFIED BY THE DEALER FORD ALREADY KNOWS THE FIX ISN'T WORKING AND STOPS SHIPPING THE PARTS. I HAVE CALLED FORD AND STARTED A CASE, THEY PROMISED ME I WOULD HEAR BACK IT HAS BEEN A MONTH AND NOTHING. WITHOUT PROPER SHIFTING AND KNOWING WHAT THE VEHICLE IS GOING TO DO IT IS NOT THE SAFE RELIABLE VEHICLE I HAD PLANNED FOR MY DAUGHTER. I WOULD LIKE FORD TO FIX IT OR REPLACE IT. IT HAS BEEN DOING THIS FOR THE LAST 20000 MILES AT LEAST AND AT VARYING SPEEDS. THE CAR CURRENTLY HAS 36000 MILES ON IT.
Power train, Mar 15, 2017
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE OVERHEATED AND THE TRANSMISSION INDICATOR ILLUMINATED. THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION COMPUTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Steering, Mar 15, 2017
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE CONTACT'S SPOUSE WAS DRIVING AT A SLOW SPEED AND MAKING A RIGHT TURN, THE POWER STEERING FAILED. THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING BECAME VERY DIFFICULT TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS SKEPTICAL OF HAVING THE DEALER DIAGNOSE THE VEHICLE. THE CONTACT WAS CONCERNED THAT A PREVIOUS VEHICLE FAILURE WAS MIS-DIAGNOSED BY THE DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Other or unspecified, Mar 14, 2017
MANUFACTURER RECALL #16S30; NHTSA RECALL #16V643: DOOR LATCHES MALFUNCTION. RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. FORD NOTIFIED CONSUMERS OF THIS PROBLEM IN SEPTEMBER 2016 AND YET PARTS ARE STILL NOT READILY AVAILABLE. HOW ARE THEY PERMITTED TO TAKE SO LONG TO RESOLVE THE ISSUE. I DON'T WANT TO HEAR ABOUT MANUFACTURING ISSUES OR THE LARGE NUMBER OF CARS THAT THIS AFFECTS. I WANT IT FIXED!!! I DON'T WANT TO ENDANGER MY GRANDCHILDREN OR ANY OTHER PASSENGERS IN THE CAR. WHAT IS BEING DONE TO RESOLVE THIS ISSUE????? I'M SICK OF THEIR EXCUSES.
Engine and engine cooling, Fuel/propulsion system, Mar 14, 2017
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT ALSO NOTICED WHITE SMOKE COMING FROM THE EXHAUST OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE GASKET ON THE FUEL TANK SEIZED, WHICH CAUSED LIMITED AMOUNT OF FUEL TO ENTER THE ENGINE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
Latches/locks/linkages, Mar 13, 2017
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Steering, Mar 13, 2017
I AM SPEAKING IN BEHALF OF MY WIFE [XXX] WHO IS THE REGULAR USER OF THE SAID CAR. MY NAME IS [XXX] THE HUSBAND OF [XXX]. ON FRIDAY, MARCH 10, 2017, MY WIFE CALLED ME FROM HER WORK THAT SHE SAID THERE'S SOMETHING WRONG WITH THE SAID CAR. SHE SAID THAT SHE ALMOST CAUSED AN ACCIDENT WHEN SHE WAS MAKING A TURN ON A SIGNAL LIGHT CROSSING THAT WHEN THE STEERING WHEEL SUDDENLY BECAME STIFF (TOUGH) TO MANEUVER. SHE PANICKED WHAT TO DO AND SHE STOPPED SUDDENLY IN THAT BUSY CROSSING THAT OTHER DRIVER WERE CONFUSED THAT THEY HAVE SUDDEN STOP AS WELL ,BUT, FORTUNATELY NO ONE WAS COMMITTED ACCIDENT. MY WIFE SAID, FOR A MINUTES AFTER, SHE MANAGED TO MOVED THE CAR AND DROVE BACK TO HER WORK PARKING AREA AS SHE STRUGGLED TO STEER THE CAR. I WENT TO CHECK THE CAR AND IT SAYS IN THE DASH BOARD " STEERING ASSIST FAULT .. SERVICE REQUIRED. THIS IS THE SCENARIO, THE CAR IS SAFETY HAZARD TO DRIVE. MY WIFE DEVELOP A NERVOUS BREAKDOWN WHAT SHE HAD EXPERIENCE VERY BADLY ON THAT INCIDENT . SHE DOES NOT WANT TO DRIVE THE CAR NO MORE FOR THE ANXIETY THAT MIGHT CAUSE AN ACCIDENT IF THAT THINGS HAPPENED AGAIN WHILE SHE IS DRIVING IN THE FREEWAY... OF WHICH MOST OF THE TIME SHE'S IN THE FREEWAY GOING TO WORK AND BACK HOME. INDEED, WHEN I TEST DROVE THE CAR, I CANT BELIEVE IT MYSELF THAT ALMOST YOU CAN NOT MOVE THE STEERING WHEEL. PLEASE INVESTIGATE THIS MATTER AND HAVE THE CAR INSPECTED BY YOUR DEPARTMENT TO EVALUATE THE DEFECT OF THE CAR THAT IS A SAFETY HAZARD TO DRIVE WHEN THAT " ELECTRIC POWER STEERING ASSIST " SHUT DOWN. APPRECIATED FOR YOUR CONCERN FOR PUBLIC SAFETY. THE CAR IS PARKED RIGHT NOW IN FRONT OF MY RESIDENCE. YOUR INSPECTOR CAN COME ANYTIME TO DO THE INSPECTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Mar 12, 2017
THE TRANSMISSION JERKS SERIOUSLY WHEN START FROM STOP TO FIRST GEAR AND FIRST TO SECOND GEAR.
Power train, Other or unspecified, Mar 12, 2017
THE CAR STUTTERS TO START MOVING. THE TRANSMISSION IS STUCK. IT TAKES A LOT OF RPM TO GET THE CAR MOVING FROM A STOP OR START. I HAVE HAD AN EPISODE WHERE THE CAR ACCELERATED ON IT'S OWN. TOOK IT TO THE DEALERSHIP THEY ARE AWARE OF THE STUTTERING AND ARE DOING NOTHING FOR THAT. THEY CAN FIND NO REASON MY CAR TOOK OF ON ITS OWN. I FEEL THAT THE DEFECT IN THE TRANSMISSION THEY KNOW ABOUT. AND WILL DO NOTHING ABOUT IT. I AM JUST GETTING FRUSTRATING WHY THEY WON'T DISCUSS THE TRANSMISSION ISSUE. THANK YOU.
Latches/locks/linkages, Mar 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Mar 9, 2017
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STUTTERED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT, DESPITE THE WARRANTY, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Power train, Mar 7, 2017
ANY TIME I AM STOPPED AND START GOING MY CAR SHUTTERS AND JERKS BEFORE IT FINALLY CATCHES GEAR. WHEN I HIT THE GAS IT TAKES ABOUT 5-10 SECONDS BEFORE MY CAR WILL FINALLY START GOING. FORD SAYS THIS IS NORMAL WITH THIS TYPE OF CLUTCH AND KEEPS BLOWING ME OFF
Steering, Power train, Mar 6, 2017, crash
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE TURNING AT A TRAFFIC LIGHT, THE CONTACT'S VEHICLE STALLED AND CAUSED A FRONT END COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND THE TIE ROD NEEDED TO BE REPLACED. PRIOR TO THE CRASH, THE CLUTCH WAS REPLACED FIVE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
Other or unspecified, Mar 4, 2017
WELL ON FEBRUARY 18, 2017 I PURCHASED A 2014 FORD FOCUS SE FROM LEWIS TOYOTA IN TOPEKA, KS. THE CAR I TRADED IN, (2004 LEXUS) I TOLD THEM HOW UNHAPPY I WAS BECAUSE THE GENTLEMAN WHO SOLD IT TO ME SAID HE DID A CAR FAX ON IT BUT DID NOT. I SHOULD HAVE ASKED FOR A COPY. THERE WAS A MAJOR RECALL ON IT! SINCE 2011. I PURCHASED IT IN 2016. WELL THE 2004 FORD FOCUS HAS AN OPEN RECALL. IT IS AGAINST THE LAW SO I WAS TOLD TO SELL A CALL WITH AN OPEN RECALL. I BROUGHT IT TO THE SELLERS ATTENTION. HE SAID IT HAD BEEN TAKEN CARE OF OR THAT IT WASN'T THAT BAD. WELL, DOOR LATCH? DRIVER'S DOOR COMING OPEN WHILE DRIVING. PROVEN INCIDENTS. I CALL THAT A PROBLEM.
Electrical system, Other or unspecified, Visibility/wiper, Mar 4, 2017
THE 2014 FORD FOCUS ONLY HAS ONE DOOR LOCK/UNLOCK BUTTON WHICH IS LOCATED ON THE FRONT MIDDLE PANEL NEAR THE RADIO CONTROLS. THERE ARE NO MANUAL LOCK/UNLOCK MECHANISMS ON ANY OF THE DOORS - IF A CRASH OCCURED, HOW WOULD ANYONE IN THE BACK SEAT BE ABLE TO GET OUT IF THE DRIVER IS UNABLE TO PUSH THE BUTTON FOR THEM? THAT SEEMS LIKE AN UNSAFE DECISION FOR A VEHICLE MADE FOR MULTIPLE PASSENGERS. SECOND, OCCASIONALLY WHILE DRIVING IN RAINY WEATHER, I HAVE SWITCHED THE WIPERS ON TO FIND THAT THEY HESITATE FOR A FEW SECONDS BEFORE FINALLY WIPING THE WINDSHIELD. THIS DOES NOT HAPPEN EVERY TIME, BUT I EXPECT THEM TO MOVE WHEN I TURN THEM ON, NOT A FEW SECONDS LATER. IN THE RAIN, A FEW SECONDS OF NON-VISIBILITY CAN BE DANGEROUS- EVEN MORE SO IF IT HAPPENS AT NIGHT THE NEXT TIME. ARE THESE ELECTRICAL ISSUES? COULD THE UNLOCK FEATURE BE AN ELECTRICAL IF FOR ANY REASON THE BATTERY GOES OR HITS WATER?
Power train, Mar 1, 2017
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLES SHIFTED INTO ANOTHER GEAR ON MULTIPLE OCCASIONS WITHOUT WARNING. IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.