2015 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,030 owner complaints filed for this model year. This is the 7th highest complaint count among 19 Focus model years with reports.
Of the 2015 reports, 32 involved a crash and 4 involved a fire. 29 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, ignitionJul 8, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
Campaign 15V436000 on NHTSA.gov
Representative owner complaints: electrical system
68 reports, newest first. Show all
Electrical system, Air bags, Aug 12, 2018, crash
OCTOBER 15 2015 I BOUGHT A FORD FOCUS 2015 S 4DR FROM THE DEALERSHIP. RIGHT AWAY HAD ISSUES WITH IT STALLING AND SHORTING OUT THE COMPUTER AND KEEPING A CHARGE. HOWEVER ON JANUARY 4TH 2018, I WAS SIDESWIPED GOING 45 MPH AND COLLIDED INTO A TREE AND A FEW OTHER VEHICHLES ALSO. I SUSTAINED SERIOUS INJURIES DUE TO NONE OF MY AIRBAGS DEPLOYING. THE CAR WAS DEEMED A TOTAL LOSS AND I STILL AM PAYING ON THIS VEHICLE. IVE NOTICED MANY SIMILAR MODELS HAVING SIMILAR CONCERNS, HOWEVER MY SPECIFIC VIN STATES ITS NOT INVOLVED IN ANY RECALLS.
Electrical system, Apr 18, 2018
CAR WAS STATIONARY. NO POWER AND COULD NOT START THE ENGINE. INSPECTED UNDER THE HOOD AND THERE WAS WHILE POWDER SPOTS EVERY WHERE AROUND THE ENGINE. REMOVED THE BATTERY COVER AND BATTERY APPEARED TO HAVE EXPLODED. POSITIVE TERMINAL WAS COMPLETELY CORRODED. DEALER CLEANED AREA AND REPLACED A NEW BATTERY. NOW STARTS AND RUNS.
Electrical system, Apr 17, 2018
CAR WAS STATIONARY LOST POWER AND COULD NOT START ENGINE. INSPECTED UNDER HOOD AND THERE WAS WHITE POWDER EVERY WHERE AROUND ENGINE. REMOVED BATTERY COVER AND POSITIVE TERMINAL WAS EXTREMELY CORRODED. DEALER REPLACED BATTERY
Steering, Suspension, Electrical system, Aug 25, 2017
FSA TITLE: TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE FIELD SERVICE ACTION NUMBER: 14M02
Power train, Electrical system, Other or unspecified, Aug 8, 2017
SINCE PURCHASING MY 2015 FORD FOCUS BRAND NEW IN JULY 2015, I WAS STONEWALLED BY TWO DEALERSHIPS OVER THE CLUTCH SHUDDERING/JERKING/JUMPING ISSUE BEFORE A THIRD DEALERSHIP (IN ANOTHER STATE!) FINALLY REPLACED IT. SHORTLY AFTER I HAD A FRONT COVER OIL LEAK THAT WAS REPAIRED UNDER WARRANTY. THEN, ONE DAY I WAS DRIVING AND THE LIGHTS ON THE VISOR AND RADIO CONTROLS STOPPED WORKING, THEY FIXED MOST OF IT BUT THE PASSENGER VISOR LIGHT STILL DOESN'T WORK. SHORTLY AFTER THAT I STARTED HEARING A POPPING SOUND IN THE RADIO, THEN THE RADIO STOPPED WORKING COMPLETELY. TODAY AS I WAS DRIVING ON THE FREEWAY ON MY WAY TO WORK THE TRANSMISSION BLEW WITH NO PRIOR WARNING. I HEARD A LOUD NOISE, THEN THE ENGINE REVVED AND THE CAR SLOWED DOWN. THE CHECK ENGINE LIGHT STARTED FLASHING AND I WAS ABLE TO MOVE TO THE SHOULDER OF THE HIGHWAY. A PUDDLE OF TRANSMISSION FLUID WAS UNDER THE CAR AFTER IT WAS TOWED AWAY.
Power train, Electrical system, Jul 10, 2017
WHEN ACCELERATING OR DRIVING UP A HILL, THE VEHICLE STALLS. THE CLUTCH WAS REPLACED ONCE AND THE ISSUE WAS TEMPORARILY FIXED, BUT HAS STARTED AGAIN. ALSO HAS ISSUES WHERE THE RADIO WILL MAKE A POPPING NOISE AND STOPS WORKING.
Electrical system, Feb 3, 2017
THE CAR SPEAKERS HAVE BEEN MAKING POPPING AND CRACKLING SOUNDS SO LOUD THAT I HAVE JUMPED WHILE DRIVING, INCLUDING ONCE JERKING THE STEERING WHEEL. THERE DOES NOT APPEAR TO BE ANY PATTERN (NO TIES TO TURNING, ACCELERATING, BRAKING, BUMPS IN THE ROAD, ETC.) TO THE SOUNDS. THIS HAPPENS WHETHER THE STEREO IS ON OR OFF, INCLUDING AFTER THE CAR IS TURNED OFF UNTIL THE DOOR IS OPENED. I HAVE RESULTED TO WEARING EAR PLUGS WHILE DRIVING SO THAT I DON'T JUMP AND/OR JERK THE STEERING WHEEL - SOMETHING THAT IS NOT SAFE, BUT SAFER THAN THE ALTERNATIVE. I TOOK IT TO A FORD DEALERSHIP AND PROVIDED THEM WITH A VIDEO OF THE SOUNDS, BUT THEY COULD NOT GET THE SOUND TO OCCUR WHILE WORKING ON ANOTHER ISSUE. THEY ASKED ME TO BRING IT BACK WHEN IT STARTS MAKING THE SOUNDS AGAIN, WHICH IT BEGAN DOING VERY RECENTLY. HAVING GOOGLED THE PROBLEM, I'VE FOUND AT LEAST A DOZEN OTHER PEOPLE REPORTING THE SAME PROBLEM WITH 2012 AND 2013 FORD FOCUSES, BUT HAVE NOT FOUND ANY INDIVIDUALS WHO REPORTED THE ISSUE BEING RESOLVED. IT SEEMS TO ME THAT THIS IS AN URGENT SAFETY MANNER AND SHOULD BE HANDLED VERY SERIOUSLY AT THE COST OF FORD MOTORS. *TR
Power train, Electrical system, Dec 1, 2016
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT EXCEED 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT WIRES IN THE VEHICLE WERE CHEWED BY RODENTS, WHICH CAUSED THE FAILURE. THE CONTACT WAS INFORMED THAT THE CLUTCH AND WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Oct 17, 2016
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE INSTRUMENT CLUSTER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN WIRE WAS DISCONNECTED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Electrical system, Engine, Jul 1, 2016, crash
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND LOST POWER. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED AND SMOKE FUMES WERE NOTICED. THE PASSENGER RECEIVED A NECK INJURY FROM THE SEAT BELT AND THE CHILD BIT THEIR TONGUE UPON IMPACT. THE CONTACT WAS ALSO INJURED AND TRANSPORTED TO THE HOSPITAL BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/30/16*LJ *JS
Electrical system, Engine, Jun 20, 2016
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT VARIOUS HIGH SPEEDS, THE TEMPERATURE GAUGE DISPLAYED THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE LOST POWER AND THE CHECK ENGINE AND HIGH TEMPERATURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN SENSORS AND WIRING WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Jun 15, 2016
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND SHUT OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED AND REPAIRED. THE MECHANIC PERFORMED A SOFTWARE UPDATE FOR THE ECM MODULE. THE CONTACT STATED THAT THE REMEDY DID NOT COMPLETELY REPAIR THE FAILURE BECAUSE IT CONTINUED TO OCCUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 15,000.
Electrical system, Other or unspecified, Engine, Feb 5, 2016, fire
AFTER STOPPING TO GET GAS ON I-80 AT A SERVICE AREA IN INDIANA WITH THE CAR IN PARK AND NOT RUNNING THE ENGINE CAUGHT ON FIRE. THE CAR IS A NEW VEHICLE, STILL UNDER WARRANTY WITH ABOUT 5,000 MILES ON IT. FORD DETERMINED THAT THE FIRE WOULD NOT BE COVERED BY WARRANTY. THEY OFFERED NO PROOF, AND STATED THAT WE COULD NOT APPEAL THE CASE.
Electrical system, Sep 10, 2015
TL* THE CONTACT OWNS A 2015 FORD FOCUS. AFTER REMOVING THE KEY FROM THE IGNITION IN THE OFF POSITION, THE ENGINE REMAINED RUNNING. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V436000 (ELECTRICAL SYSTEM). HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 11/06/15*LJ THE CONSUMER STATED A MONTH AFTER THE RECALL WAS PERFORMED, THE VEHICLE WOULD NOT TURN OFF WHEN THE KEY WAS REMOVED FROM THE IGNITION. UPDATED 12/09/15. *JB
Power train, Electrical system, Visibility, Jun 29, 2015
I TRADED THIS VEHICLE IN FROM A 2012 FORD FIESTA, WHICH AFTER THREE YEARS HAD BECOME A ROLLING DISASTER, FROM THE FAULTY TRANSMISSION TO THE ALWAYS-DYING BATTERY AND TWO RECALLS. THE DEALER ASSURED ME THE 2015 FOCUS WAS REDESIGNED AND MUCH BETTER. I'LL ADMIT IT DRIVES MUCH BETTER, IS ROOMIER, AND NO JERKING IN THE TRANSMISSION LIKE THE FIESTA'S "AUTOMATED MANUAL" TRANSMISSION DID. BUT NOW WHEN THE VEHICLE GETS HOT, I SMELL AN OVERWHELMING SMELL OF SOMETHING BURNING, ALMOST LIKE A GASKET, RUBBERY TYPE SMELL. I DON'T KNOW IF IT'S BRAKES, ENGINE OIL, WHAT. I TOLD THE SERVICE DEPT. ABOUT IT, BUT THEY SAID WITH JULY THEY WERE SHORT OF HELP WITH VACATIONS, AND SINCE THE CAR ONLY HAD 500 MILES ON IT, I HAD "PLENTY OF TIME" ON THE WARRANTY, NOT TO WORRY ABOUT IT. THEY SAID TO LET IT BREAK IN AT LEAST ANOTHER 500 MILES. SO FAR I'VE NOT HAD SMOKE, STARTING OR STALLING PROBLEMS LIKE OTHERS HAVE REPORTED. I HAVE BROKEN IN LOTS OF BRAND NEW CARS IN MY LIFETIME, AND NEVER, EVER HAD A BURNING SMELL. I CONTACTED FORD CUSTOMER SERVICE AND GOT THE USUAL NONSENSE OF "WE'LL ESCALATE THIS ISSUE WITH YOUR LOCAL DEALER," AND LIKE THE FIESTA, NOTHING. ....UPDATED 11/13/15 *BF THE COMPLAINT HAS SINCE BEEN RESOLVED. THE LOCAL FOR DEALER PERFORMED A THOROUGH CHECK OF THE VEHICLE AND ADJUSTED THE CLIMATE CONTROL. UPDATED 11/17/15. *JB
Steering, Electrical system, Electronic stability control (ESC), Jun 24, 2015
MY INITIAL COMPLAINT WAS POSTED ON 06/19/2015, THE DAY OF MY TERRIFYING EXPERIENCE. MISTAKENLY, I FILED THE COMPLAINT UNDER THE REGULAR FOCUS MODEL AND NOT THE ELECTRIC. LAST FRIDAY, I JUST CHARGED MY CAR TO 100% AT WORK. LATER, I WAS DRIVING HOME AT 40 MPH WITH NO PROBLEMS UNTIL I WAS ABOUT TO HIT MY FIRST RIGHT TURN. I ATTEMPTED TO TURN ON THE STREET LEADING ME TO THE 210 W FREEWAY. WHILE TURNING RIGHT, THE STEERING WHEEL JERKED AND FROZE UP AND DID NOT ALLOW ME TO MAKE A FULL TURN. I WAS FORCED TO MAKE THE WIDEST TURN POSSIBLE, THANKFULLY THERE WERE NO CARS OR IT COULD'VE RESULTED IN AN ACCIDENT. THE CAR STRAIGHTENED OUT SMOOTHLY AGAIN. HOWEVER, BECAUSE I AM 8 1/2 MONTHS PREGNANT I FELT SCARED TO GET ON THE FREEWAY. AFTER WHAT JUST HAPPENED I DIDN'T WANT TO RISK MY OR MY UNBORN CHILD'S LIVES ON THE FREEWAY.I TURNED AROUND TO TAKE STREET HOME. AS I DROVE, THE CAR COMPLETELY SHUT OFF MY RADIO SAID "TURNING OFF AUDIO TO SAVE BATTERY". I WAS CONFUSED AS TO WHY I WOULD GET THIS MESSAGE BECAUSE WE HAVE ONLY HAD THIS CAR FOR ABOUT A MONTH AND IT WAS FULLY CHARGED. THEN EVERY MINUTE THE RADIO WOULD COME ON AND GO OFF. NOT TOO LONG AFTER CONTINUING ON STREETS THE CAR MADE A CONTINUOUS ALARM SOUND WITH A MESSAGE THAT SAID "PULL OVER SAFELY, RIGHT NOW!". I WAS SCARED. I WAS ABLE TO PULL OVER TO THE CURVE WHICH WAS, UNFORTUNATELY, PAINTED RED, IT WAS A MERGING LANE. I TURNED ON MY EMERGENCY LIGHTS,WITH EVEN GREATER DISAPPOINTED, THE LIGHTS JUST FLICKERED THE ENTIRE TIME. THIS WAS IN EVENING, MY CAR IS BLACK AND THE EMERGENCY LIGHTS NOT WORKING PROPERLY WHILE IN A MERGING LANE. IT TOOK ME APPROX. 15 MINUTES TO SAFELY GET OUT OF CAR WITH HOPES I WOULDN'T HAVE BEEN CRASHED INTO. THIS COULD HAVE RESULTED IN A SEVERE INJURY OR EVEN A FATALITY. FORD ROADSIDE ASSISTANCE SHOWED UP 90 MINUTES LATER. FORD ADVISED ME TO BRING THE CAR TO DEALER AND THE PROBLEM IS YET TO BE RESOLVED. *TR
Electrical system, Jun 20, 2015
I HAD JUST CHARGED MY CAR TO 100% BEFORE LEAVING WORK. LATER THAT DAY I WAS DRIVING HOME FROM WORK AT 40 MPH AND I DIDN'T THINK ANYTHING WAS WRONG UNTIL I MADE MY FIRST RIGHT TURN. I ATTEMPTED TO TURN ON TO A STREET THAT WAS GOING TO LEAD ME TO THE 210W FREEWAY. AS I TRIED TO TURN THE STEERING WHEEL JERKED AND THEN FROZE UP AND WOULDN'T ALLOW ME TO DO A FULL TURN. I WAS FORCED TO MAKE THE WIDEST TURN POSSIBLE. AFTER THE CAR STRAIGHTENED OUT IT WAS GOING SMOOTHLY AGAIN. HOWEVER, BECAUSE I AM 8 1/2 MONTHS PREGNANT I FELT SCARED AND DIDN'T FEEL COMFORTABLE TO ENTER THE FREEWAY. SO, I TURNED AROUND TO TAKE THE STREETS HOME. AS I CONTINUED TO DRIVE, THE CAR COMPLETELY SHUT OFF MY RADIO AND SAID "TURNING OFF AUDIO TO SAFE BATTERY". I WAS CONFUSED AS TO WHY I WOULD GET THIS MESSAGE BECAUSE I HAD APPROXIMATELY 97% CHARGE. THEN EVERYTHING MINUTE OR SO THE RADIO WOULD COME ON AND GO OFF. NOT TOO LONG AFTER CONTINUING ON THE STREETS THE CAR MADE A CONTINUOUS ALARM SOUND FOLLOWED BY A MESSAGE THAT SAID "PULL OVER SAFELY. RIGHT NOW!" THANKFULLY, I WAS ABLE TO PULL OVER TO THE CURVE WHICH WAS, HOWEVER, PAINTED RED AND TURNED ON MY EMERGENCY LIGHTS, WHICH HAPPENED TO FLICKER THE ENTIRE TIME. KEEP IN MIND IT WAS LATER IN THE EVENING SO IT WAS DIFFICULT TO NOTICE THE EMERGENCY LIGHTS ON. I CALLED ROADSIDE ASSISTANCE AND MY HUSBAND. I THEN CALLED THE DEALER AND THEY ADVISED ME TO HAVE THE CAR TAKEN TO THEM. ROADSIDE ASSISTANCE SHOWED UP ABOUT 90 MINUTES LATER AND TOWED MY CAR TO THE FORD DEALERSHIP. *TR
Power train, Electrical system, Engine, Jun 10, 2015
WHILE PULLING OUT FROM STOP SIGN ON TWO OCCASIONS THE VEHICLE LOST DRIVE POWER. A WRENCH APPEARED ON THE DASHBOARD THAT SAID SERVICE. HAD I HAD TO GET OUT OF THE WAY OF AN APPROACHING VEHICLE I WOULD NOT HAVE BEEN AND THIS ISSUE COULD HAVE RESULTED IN A CRASH RESULTING IN INJURY OR DEATH. I BROUGHT THE CAR TO DEALER AND THEY AGREED THE ISSUE WAS A SERIOUS ISSUE HOWEVER SAID THEY COULD NOT DO ANYTHING SINCE AND ERROR CODE WAS NOT GENERATED. WE ARE STILL TRYING TO GET THIS ISSUE ADDRESSED.