2015 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,030 owner complaints filed for this model year. This is the 7th highest complaint count among 19 Focus model years with reports.
Of the 2015 reports, 32 involved a crash and 4 involved a fire. 29 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, ignitionJul 8, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
Campaign 15V436000 on NHTSA.gov
Representative owner complaints: engine
182 reports, newest first. Show all
Engine, Sep 14, 2020
WHILE DRIVING MY CAR ON THE HIGHWAY THE ENGINE SUDDENLY LOST POWER JUST IMAGINE THAT WITH 2 KIDS IN THE BACK SEAT COMPLETELY SCARY SITUATION MY CAR FELT LIKE I WAS DRIVING A STICK
Engine, Sep 6, 2020
THE CLUTCH ACTUATOR CIRCUIT-P0902 GAVE OUT AGAIN WITHIN A YEAR OF ITS LAST RECALL
Power train, Engine, Jul 23, 2020
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING WHILE DRIVING. ADDITIONALLY, THE VEHICLE HESITATED WHILE DRIVING WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE SPUTTERED AND THE RPM REVVED UP WHILE SWITCHING GEARS. THE VEHICLE WAS TAKEN TO AUTONATION FORD MIAMI (16800 NW 57TH AVE, MIAMI, FL 33015, 305-707-0141) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Engine, Jul 15, 2020
I WAS DRIVING TO WORK ON THE HIGHWAY AT 70 MPH AND THE TACHOMETER GAUGE STARTED BOUNCING AND THE THE ENGINE SHUT OFF. RIGHT BEFORE THE ENGINE SHUTOFF IT ACTED LIKE THE FUEL WAS VAPOR LOCKED AND THE ENGINE WAS NOT RECEIVING AN ADEQUATE AMOUNT OF FUEL. THE FUEL GAUGE SHOWED 1/2 TANK OF GASOLINE. MY CAR WAS FIXED LAST FALL BECAUSE OF A FUEL TANK RECALL. THE DEALERSHIP INSTALLED A CANISTER PURGE VALVE AND FLASHED THE TCM. BEFORE THE DEALERSHIP INSTALLED THE CANISTER PURGE VALVE AND FLASHED THE TCM I EXPERIENCED THE SAME PRIOR TO THE DEALERSHIP FIXING THE DECAL. NOW WHENEVER MY VEHICLE GETS AT OR BELOW A HALF OF A TANK ON MY FUEL GAUGE IT ACTS LIKE IT'S STARVING FOR FUEL AND IS GOING TO DIE OUT.
Fuel system, Gasoline, Engine, Jul 13, 2020
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. SEVERAL UNKNOWN WARNING LIGHTS WERE TEMPORARILY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FUEL PUMP WAS REPLACED. THE VEHICLE WAS TAKEN TO RICH FORD LOCATED AT 8601 LOMAS BLVD NE, ALBUQUERQUE, NM 87112, AND THE MOTOR MOUNT, CLUTCH RELEASE BEARING, RELEASE CYLINDER BEARING, PURGE VALVE WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Engine, Jul 3, 2020
MY CAR APPEARS TO OVER HEAT WHILE IDLED; SITTING IN THE DRIVEWAY AND AGAIN WAITING IN A DRIVE THROUGH. THIS HAD HAPPENED BEFORE OVER A YEAR AGO AND IT IS HAPPENING AGAIN. I WAS TOLD THAT IT WAS A RECALL TRANSMISSION ISSUE AND IT WAS FIXED. I RECEIVE A WARNING STATING THAT THE CAR IS TOO HOT PULL OVER BECAUSE IT WILL CUT OFF. I TURN OFF MY CAR FOR A MINUTE OR LESS AND IT RETURNS TO NORMAL. THIS TAKES PLACE IF THE AC IS ON OR NOT.
Power train, Vehicle speed control, Engine, Jun 30, 2020
I HAD MY FORD FOCUS TRANSMISSION REPAIRED AT LEAST THREE TIMES SO FAR. AS OF TODAY, THE CAR IS STILL STALLING AND JERKING. I SCHEDULED A SERVICE MAINTENANCE TODAY. BUT, I WAS TURNED DOWN BY TODD ( SERVICE REP) AND BOB (SERVICE MANAGER) BECAUSE THE LEVEL OF EFFECTIVENESS WAS NOT AMOUNTED TO 250. THEREFORE, THEY RECOMMEND THAT I SHOULD CONTINUE DRIVING THE CAR AS IS AND RISK MY LIFE AND MY FAMILY. THIS IS NOT ACCEPTABLE. MY LIFE AND MY FAMILY LIFE IS WORTH MORE THAN $3000.
Power train, Engine, Fuel/propulsion system, Jun 15, 2020
I HAVE A 2015 FORD FOCUS THAT I GOT FINANCE THROUGH MARIN COUNTY FORD, APRIL 2017. I HAVE TAKEN MAY CAR TO MARIN COUNTY FORD AND RECENTLY HILLTOP FORD REGARDING THE CHECK ENGINE LIGHT ON AND TRANSMISSION PROBLEMS. WHEN I DRIVE THE CAR CITY/HIGHWAY IT SHUDDERS, HAS SLOW SPEED, SHIFTING GEARS, RUNNING HOT AND WILL NOT GO INTO REVERSE. I TOOK MY CAR BACK TO HILLTOP FORD AND THEY DIDN'T FIX THE TRANSMISSION. THEY BROKE THE COOLANT TUBE AND CHARGE ME TO FIX IT. THE ISSUES HAVE NOT BEING RESOLVED AS OF MAY 21, 2020 MY CAR IS UNDRIVABLE AND I HAVE TO REGISTER IT NEXT MONTH BY JULY 7, 2020 AS NON OPERABLE. HILLTOP FORD REFUSE TO HONOR THE RECALL ON THE TRANSMISSION ISSUES. *TR
Other or unspecified, Engine, May 22, 2020
VEHICLE STALLS, HIGH AND ERRATIC IDLE. *TR
Other or unspecified, Engine, Fuel/propulsion system, May 18, 2020
WHEN IDLING FOR SO LONG THE CAR JUST DIED. I OPENED THE DOOR AND THE ALARM WENT HAYWIRE. THEN I HAVE TO WAIT 20 TO 30 MINUTES BEFORE I CAN RESTART THE CAR. NOTHING WILL WORK AFTER IT DOES THIS UNTIL IT'S ABLE TO BE RESTARTED. IT'S BEEN AT THE FORD DEALERSHIP. THEY REPLACED TRANSMISSION ISSUE, SAID THAT SHOULD FIX IT, BUT IT STILL KEEPS ON. *TR
Steering, Power train, Engine, May 13, 2020
THE POWER STEERING WENT OUT ON THIS VEHICLE ALONG WITH THE TRANSMISSION. WE LIVED IN THE DESERT AT THE TIME (PHOENIX METRO/SAN ANTONIO TO BE EXACT); YET WHEN WE TOOK IT IN FOR WORK THE MECHANIC HAD FOUND EXTENSIVE RUST DAMAGE TO EVERYTHING. PAID OUT-OF-POCKET FOR A NEW STEERING COLUMN AND REBUILT TRANSMISSION. NOW, SOMETHING IS WRONG WITH THE RADIATOR COMPARTMENT. I BELIEVE THAT SOMEWHERE THERE IS DAMAGE BECAUSE ONCE WE ARE DONE DRIVING FOR A BIT, THE ENTIRE RESERVOIR WILL LEAK OUT ONTO THE GROUND. *TR
Air bags, Vehicle speed control, Engine, Apr 28, 2020, crash
CLUTCH WENT OUT AND WRECKED
Engine, Feb 26, 2020
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO WINDWARD FORD OF HAWAII (725 KAILUA RD, KAILUA, HI 96734, 808) 266-7000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Engine, Fuel/propulsion system, Jan 29, 2020
CAR WOULD SHUTTER THAN STOP RUNNING WHILE IT WAS IN MOTION. THE OIL LIGHT AND BATTERY LIGHT WOULD COME ON. ONLY ONCE THE ENGINE LIGHT CAME ON. THEN THE CAR WOULDN'T START AGAIN FOR AWHILE, AT LEAST 20 MINUTES. THIS PROBLEM WOULD KEEP ON HAPPENING THE LONGER THE CAR HAD BEEN ON, FOR EXAMPLE, EVERY TIME WE HAD TO STOP, SUCH AS AT A STOP LIGHT ON A CITY STREET, THE CAR WOULD SHUTTER THEN SHUT OFF. ONCE, IT HAD SHUT OFF ON AN EXPRESSWAY AS I WAS ABOUT TO GO ON AN EXIT AND IT WOULDN'T TURN ON AGAIN FOR AN HOUR.
Engine, Jan 3, 2020
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE LOST POWER AND THE TACHOMETER INCREASED TO 800 RPMS AND THEN DECREASED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED COCHRAN FORD (110 RTE 908 BUILDING 1, NATRONA HEIGHTS, PA 15065, (412) 245-4320) AND INFORMED THEM OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURES WERE DUE TO THE VAPOR LOCK SYSTEM. THE FAILURE MILEAGE WAS 66,000.
Engine, Oct 30, 2019
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EVAPORATED PURGE VAPOR LINE WAS RESTRICTED OR BLOCKED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS CURRENTLY AT JIM TIDWELL FORD (2205 BARRETT LAKES BLVD, KENNESAW, GA 30144, (770) 427-5531) AWAITING REPAIRS FOR THE PURGE VALVE AND A NEW BATTERY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Other or unspecified, Engine, Oct 28, 2019
WHEN I COME TO A STOP AND BEGIN TO TAKE OFF MY CAR JERKS REALLY BAD LIKE MY GEARS ARE TRYING TO CATCH UP, IT SNATCHED SO BAD I WENT INTO ANOTHER LANE OF TRAFFIC IN THE RAIN. I HAVE HAD IT SENT BACK TO THE ORIGINAL DEALER AND IT WAS CLAIMED TO HAVE BEEN FIXED I DISAGREE STRONGLY.
Engine, Fuel/propulsion system, Oct 5, 2019
HAD RECALL SERVICE DONE FOR FUEL TANK DEFORMATION ISSUE OR SO THE DEALERSHIPS SAYS. BUT AFTER I THE CAR BACK IT SEEMS TO BE RUNNING GREAT BUT 5 MILES DOWN THE ROAD IT STALLS ON ME AND FAILS TO CRANK WHEN IT DID IT WOULDNT CONTINUE TO RUN OR IDLE FOR LONG BEFORE STALLING AGAIN. AFTER 30 MO S OR SO OF PRIMING FUEL PUMP AND RETRYING AND LETTING SET. IT CRANKS UP AND RUNS FINE. RECALL NEEDS TO BE FURTHER RESEARCHED OR DEALERSHIP NEEDS TO BE INVESTIGATED FOR FRAUDULENTLY CLAIMING TO COMPLETE RECALL PROCEDURES AND NOT DOING SO.
Engine, Fuel/propulsion system, Oct 4, 2019, fire
TL* THE CONTACT OWNED A 2015 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN SMOKING WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND THE SMOKE AND FLAMES BECAME MORE RAMPANT. THE CONTACT CALLED THE FIRE DEPARTMENT AND HAD THE FIRE EXTINGUISHED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD AND THE WHEREABOUTS OF THE VEHICLE WERE UNKNOWN. THE INSURANCE COMPANY CONDUCTED AN INVESTIGATION OF THE INCIDENT AND RETRIEVED THE SERVICE RECORDS OF THE VEHICLE FROM CHAPMAN'S NORTHEAST FORD (9371 ROOSEVELT BLVD, PHILADELPHIA, PA 19114, 866-577-2408). THE CONTACT WAS INFORMED BY THE INSURANCE CLAIM ADJUSTER THAT THE FIRE WAS CAUSED BY AN ENGINE BLOCK. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THE VEHICLE HAD BEEN SALVAGED AND WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Power train, Engine, Sep 30, 2019
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (ENGINE). PRIOR TO RECEIVING THE RECALL NOTICE, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THAT THE VEHICLE NEEDED TO BE SERVICED BY A DEALER. THE CONTACT ALSO STATED THAT THE VEHICLE BEGAN TO STALL WHILE DRIVING VARIOUS SPEEDS. THE CONTACT NO LONGER DROVE THE VEHICLE. THE CONTACT SPOKE WITH MATT BOWERS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, 504-887-8410) AND SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER WHERE IT REMAINED FOR TWO WEEKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Engine and engine cooling, Fuel/propulsion system, Sep 27, 2019
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 60 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND THE VEHICLE STALLED. THE CONTACT COULD SMELL FUEL ENTERING THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE TRANSMISSION READY WARNING MESSAGE WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HIS DESTINATION. IN ADDITION, THE CONTACT STATED THAT THE FUEL GAUGE WAS NOT PROVIDING THE CORRECT FUEL MEASUREMENT. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO RUSSELL AND SMITH FORD (LOCATED AT 3440 S LOOP W, HOUSTON, TX 77025, (713) 230-8368) AND AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE EMISSION VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 101,205.
Engine, Fuel/propulsion system, Sep 6, 2019
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING ON THE HIGHWAY, THE ENGINE STALLED, THE VEHICLE LOST ACCELERATION, AND GRADUALLY SLOWED DOWN UNTIL IT WAS GUIDED TO THE SIDE OF THE ROAD. ALSO, AFTER THE VEHICLE WAS REFUELED, IT WOULD NOT IMMEDIATELY RESTART. THE VEHICLE WAS TAKEN TO HAASZ AUTOMALL OF RAVENNA (4886 OH-59, RAVENNA, OH 44266, 330-296-2866) WHERE IT WAS DIAGNOSED THAT THE O2 SENSOR NEEDED TO BE REPAIRED. THE FAILURE WAS REPAIRED FOR $500; HOWEVER, THE FAILURE RECURRED WHILE DRIVING AWAY. NICK MAYER FORD (6200 MAYFIELD RD, MAYFIELD HEIGHTS, OH 44124, (440) 449-1000( WAS CONTACTED AND STATED THAT THERE WAS AN UNKNOWN RECALL REGARDING THE FUEL TANK. THE CONTACT PAID $200 FOR A DIAGNOSTIC TEST, BUT NO FAILURE WAS FOUND. THE FAILURE RECURRED AND THE CONTACT FILED A COMPLAINT WITH EITHER ONE OF THE DEALERS OR THE MANUFACTURER. THE CONTACT WAS PROVIDED A LOANER VEHICLE FROM THE HAASZ DEALER. THE CONTACT TOOK THE VEHICLE TO ANOTHER UNKNOWN FORD DEALER AND WAS INFORMED THAT NICK MAYER FORD SHOULD NOT HAVE CLOSED THE RECALL FOR THE FUEL TANK BECAUSE THERE WAS STILL AN ISSUE. THE RECALL WOULD NEED TO BE RE-ISSUED IN ORDER FOR THE VEHICLE TO BE REPAIRED. THE CONTACT WAS CURRENTLY WAITING FOR THE MANUFACTURER TO APPLY THE RECALL BACK ON HER VEHICLE. THE FAILURE MILEAGE WAS 41,500.
Other or unspecified, Engine, Sep 4, 2019
I WAS DRIVING IN MORNING RUSH-HOUR TRAFFIC, CAR ENGINE SHUT OFF IN MIDDLE OF TRAFFIC AND WOULD NOT TURN BACK ON. AFTER ABOUT 20-30 MIN, IT STARTED AND I WAS ABLE TO MOVE TO SAFE AREA BEFORE IT SHUT DOWN AGAIN. I HAD IT TOWED TO A LOCAL FORD DEALER.
Engine, Aug 25, 2019
WHEN I DRIVE FOR MORE THAT 20 MINUTES, MY CAR WILL START DYING WITHOUT WARNING. I CAN THEN PUT IT IN PARK AND START THE CAR, WHICH IT WILL THEN START UP AND I CAN DRIVE FOR ABOUT ANOTHER MINUTE AND IT WILL DIE AGAIN. IT WILL DO THIS OVER AND OVER UNLESS I STOP DRIVING AND LET THE CAR 'REST' FOR AT LEAST 30 MINUTES. THIS STARTED HAPPENING A WEEK AFTER I HAD SOME RECALL WORK DONE ON THE CSV.
Other or unspecified, Engine, Fuel/propulsion system, Aug 21, 2019
MY CAN USED TO GET 400 PLUS MILES WHEN THE HAS TANK IS FULL. NOW IT GETS LESS AND STUDY GET LESS WHEN I FILL UP. WHEN I STEP ON THE ACCELERATOR THE CAR SOUND LIKE AIR RUSHING IN AND THE RPM'S REV UP WAY TO HIGH. THIS BEEN GOING ON FOR A FEW WEEKS. THIS HAPPEN WHILE DRIVING THE FREEWAY, HIGHWAY, AND THE NEIGHBORHOOD STREETS.