2015 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,030 owner complaints filed for this model year. This is the 7th highest complaint count among 19 Focus model years with reports.
Of the 2015 reports, 32 involved a crash and 4 involved a fire. 29 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, ignitionJul 8, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
Campaign 15V436000 on NHTSA.gov
Representative owner complaints: power train
562 reports, newest first. Show all
Power train, Oct 9, 2016
BOUGHT MY 2015 FOCUS WITH 31000 FROM A DEALER AND WAS TOLD THAT IT WENT THROUGH A 182 POINT INSPECTION AND WITH IN 2 DAYS OF OWNING HAD TO HAVE THE TRANSMISSION "REPROGRAMMED" BECAUSE OF A NASTY SHUTTERING FROM A STOP AND IT WAS FINE FOR ABOUT 2 DAYS AND IS GOING BACK INTO THE SHOP TOMORROW BECAUSE IT IS HAVING THE SAME ISSUE. WAS TOLD AT THE DEALERSHIP THAT THIS IS A KNOWN PROBLEM AND THERE REALLY IS NO FIX. IF I WOULD OF KNOW THIS BEFORE BUYING THE CAR THIS WOULD HAVE NEVER BEEN SOLD TO ME... THE CAR CONTINUES TO JERK FROM A STOP TO FIND ITS GEARS AND IS TOTALLY UNSAFE.
Power train, Engine, Oct 7, 2016
TWICE PULLING ON TO A BUSY HWY MY CAR HAS STALLED/SHUDDERED, AND LOST POWER. BOTH TIMES HEAT GAUGE SKY ROCKETING. THE LAST TIME MY CAR TURNED OFF ENTIRELY, AND HAD OVER HEATED. HOWEVER IT HAD ONLY BEEN IN OPERATION FOR ABOUT 5 MIN. BOTH TIMES ON A BUSY HWY. FIRST TIME I TOOK IT IN, THEY SAID IT WAS A MODULE UPDATE. TWO WEEKS LATER IT HAPPENED AGAIN AND WORSE. I WAS ABLE TO LIMP MY CAR INTO THE DEALERSHIP AFTER LETTING IT SIT FOR 5 MINUTES. THEY REPLACED GASKETS, AND BLEW THEM ON THEIR TEST DRIVE. REPLACED A HOSE AND GASKETS AGAIN. MY CAR WAS RETURNED TO ME TWO DAYS AGO, AND LESS THAN 50 MILES LATER, THE CHECK ENGINE LIGHT CAME ON. THE COOLANT WAS HALF FULL, AND IN THE COURSE OF ROUGHLY 30 MINUTES OF OPERATION IT HAD GONE THROUGH HALF OF THE COOLANT. YET THERE IS NO TRACE OF A LEAK ON THE GROUND. IN ADDITION TO ALL OF THAT, ON THE FIRST FIX THE AC HAD CUT OUT TWICE WHICH SINCE THEY HAVE CLAIMED TO HAVE FIXED. WITH ALL OF THIS, IT HAD CREATED QUITE A FOWL SMELL IN MY CAR AS A RESULT. MY CAR AT THIS POINT, MY CAR HAS BEEN IN THE SHOP 21 BUSINESS DAYS (NOT INCLUDING SATURDAYS.. WHICH THEY WORK), THE ISSUES STARTED MID AUGUST AND IT IS NOW OCTOBER 7TH. THEY OFFERED TO GIVE US THE CAR BACK AND THAT IT WAS "JUST AN AIR BUBBLE". DESPITE THE CHECK ENGINE LIGHT BEING ON AND EXCESSIVE LOSS OF COOLANT. MY CAR HAS BEEN IN MOTION EACH TIME IT HAS HAD AN ISSUE. THE FIRST ISSUE I WAS JUST PULLING ON TO THE HWY, SO WAS JUST ATTEMPTING TO ACCELERATE. THE SECOND TIME I HAD REACHED THE HWY SPEED OF 55 MPH. (SEPARATE INCIDENT, THEY ALSO HAD TO REPLACE A FAULTY SEATBELT).
Power train, Vehicle speed control, Engine, Sep 20, 2016
PURCHASED MID AUGUST 2016. WE HAVE PUT APPROX 750 MILES ON IT IN THAT SHORT TIME. 1ST INCIDENT, MY WIFE STOPPED AND WHILE THE CAR WAS IN DRIVE ROLLED BACKWARDS ON AN INCLINE THAT RESEMBLES LEVEL. 2. FROM STOP ATTEMPTING TO ACCELERATE IT JUMPS, STUTTERS AND BARLEY MOVES. WE HAVE ALREADY HAD A NEAR COLLISION IN AN INTERSECTION DUE TO THIS. ADDITIONALLY, WHILE GETTING ON THE ON RAMP IT IS SO SLUGGISH AT TIMES, THAT WE ARE NOT EVEN AT PROPER SPEED TO GET ON A FREEWAY. UNSAFE, PURCHASED FROM ENTERPRISE WHO TOLD US NOTHING ABOUT THIS AT THE TIME OF PURCHASE. ENTERPRISE IS ALLOWING PEOPLE DRIVE AWAY IN THESE PILES. IF THERE HASN'T BEEN DEATHS, THERE WILL BE. ENTERPRISE IS NOT ADVISING CUSTOMERS OF THIS BECAUSE THEY HAVE MANY IN THEIR FLEET THEY MUST MOVE OUT. SHAME ON THEM. NOTE: THE FOLLOWING FROM THE ENTERPRISE WEB SITE. WORRY FREE OWNERSHIP. OUR JOB DOESN'T END WHEN YOU PULL OFF THE LOT. FOR YOUR CONTINUED DRIVING PLEASURE, WE OFFER A UNIQUE COMBINATION OF BENEFITS TO KEEP YOU HAPPY DOWN THE ROAD. THEY BOAST ABOUT A 12 MONTH/12,000 MILE POWERTRAIN WARRANTY (LIMITED) SO YOU DON'T HAVE TO WORRY. THEY WILL TELL YOU ALL OF THE ISSUES WE BE TAKEN CARE OF. THIS IS A LIE BECAUSE FORD DOESN'T HAVE THE ANSWER YET.
Power train, Sep 7, 2016
HAS A HESITATION ON TAKES OFF HAS HAD THIS ISSUE FROM DAY ONE DEALERSHIP WILL NOT TAKE CARE OF THIS
Power train, Sep 6, 2016, crash
AFTER SEVERAL ATTEMPTED REPAIRS, THERE IS STILL HESITATION AND LOSS OF POWER ON HIGHWAY. ALSO SHUDDERING AND HESITATION ON TAKE OFF. I HAD A INCIDENT AT A STAND STILL WHERE THE TRANSMISSION WOULD NOT ENGAGE AND HIT THE BACK OF A TRUCK. THE DEALER SAID JUST KEEP DRIVING AFTER COMPLAINING NUMEROUS OF TIME. SINCE JUNE 2016 IT HAS BEEN IN THE DEALERSHIP FOR REPAIRS AND CAN'T CORRECT THE ISSUE. IT IS A SAFETY HAZARD FOR THE DRIVER AND PASSENGERS.
Power train, Engine, Sep 1, 2016
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATE PEDAL WAS DEPRESSED. THE DEALER DIAGNOSED THAT THE CLUTCH IN THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME WITH NO FAILURE. THE FOLLOWING DAY, WHILE DRIVING 15 MPH, THE ENGINE REVVED TO 100 MPH WITHOUT WARNING. THE RPM WAS AT 8. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. UPDATED 12/13/16*LJ THE CONSUMER STATED THE DEALER REPLACED THE CLUTCH AND TRANSMISSION CONTROL MODULE. UPDATED 12/19/16.*JB
Power train, Aug 4, 2016
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE JERKED AND SHUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,087.
Power train, Jul 10, 2016
AT TIMES UPON TAKE OFF, TRANSMISSION WILL STALL AND NOT GO EVEN THOUGH YOU ARE PRESSING ACCELERATOR. DOES NOT DO IT EVERY TIME STARTING OFF SO THEREFORE IS DANGEROUS ESPECIALLY IN TRAFFIC. ALSO TRANSMISSION QUIVERS AND CAN HEAR METAL GRINDING OR CLANGING AT TIMES. ON ONE OCCASION, WE WERE PULLING OUT OF INGLES ONTO HIGHWAY AND IT WOULD NOT GO EVEN WITH ACCELLARATOR BEING PUSHED , AND ALL OF SUDDEN IT PICKS UP AND GOES. THIS CANNOT BE NORMAL AS I HAVE BEEN TOLD BY MANUFACTURER. IF IT IS , IT'S DANGEROUS, ESPECIALLY IN TRAFFIC.
Power train, Jun 17, 2016
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL FROM A STOP, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. IN ADDITION, THE VEHICLE JERKED BEFORE MOVING FORWARD. WHILE IN PARK WITH THE VEHICLE TURNED OFF AND THE IGNITION KEY REMOVED, THE VEHICLE ROLLED AWAY AND THE RADIO CONTINUED TO OPERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CVT CLUTCH TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,675.
Power train, Jun 16, 2016
FORD NEEDS TO ISSUE A FORMAL RECALL FOR THE AUTOMATIC TRANSMISSIONS IN ITS FOCUS MODELS. THERE IS A WIDE-SPREAD ISSUE WITH THE TRANSMISSION SKIPPING AND FORD IS AWARE. THE VEHICLE IS NOT SAFE!! I HAVE GOTTEN TWO "TRANSMISSION FAULT" ALARMS AND CANNOT SAFELY PULL OUT INTO TRAFFIC FROM A STOP. THE CAR STUTTERS AND SKIPS. FORD IS NOT DEALING WITH THIS. THEY MAKE FOCUS OWNERS WAIT 6-8 WEEKS FOR A PART BUT THAT DOESN'T REMEDY THE ISSUE. I UNDERSTAND THAT OTHER FORD FOCUS OWNERS WHO HAVE RECEIVED THE REPLACEMENT PART CONTINUE TO HAVE THE PROBLEM. FORD DOESN'T WANT TO ADMIT THAT THESE AUTO TRANSMISSIONS ARE FAULTY. THEY ARE HAZARDOUS. I CANNOT ACCELERATE OR PULL OUT INTO TRAFFIC WITHOUT THE FOCUS' TRANSMISSION STUTTERING AND SKIPPING. IT IS NOTSAFE. PLEASE MAKE FORD ADDRESS THIS ISSUE WITH THE FOCUS AUTO TRANSMISSION BEFORE SOMEONE GETS HURT. THEY NEED TO BUY-BACK THESE VEHICLES.
Power train, Jun 14, 2016
WHEN ACCELERATING FROM A STOP AND LOW SPEED, THE CAR DOES NOT RESPOND RIGHT AWAY, SHAKES AND THEN JUMPS FORWARD. MERGING INTO TRAFFIC IS A CONCERN OF AM I GOING TO GET HIT. IN STOP AND GO TRAFFIC I HAVE TO SLAM ON THE BRAKES FROM HITTING THE CAR IN FRONT OF ME. IT IS IN THE DEALS KNOW AND THEY TOLD ME THIS IS A COMMON PROBLEM. THEY HAD TO ORDER A CLUTCH AND TOLD ME TO DRIVE THE CAR WHILE THE PART COMES IN. IT IS A SAFETY CONCERN. IT ONLY HAS 25,000 MILES AND IS AN AUTOMATIC.
Power train, Jun 8, 2016
TWO WEEKS AFTER PURCHASING THE CAR IN OCTOBER 2015 THE TRANSMISSION STARTED RATTLING AND WOULD HESITATE AND SHUDDER IN TRAFFIC WHEN ACCELERATING AT LOW SPEEDS. THE FORD DEALER SAID IT WAS WITHIN SPECS. THE PROBLEM IS INTERMITTENT . IN MARCH, 2016 IT FELL OUT OF GEAR WITH MY WIFE ON A TRIP TO CHARLOTTE. THE LOCAL FORD DEALER REPLACED THE TRASMISSION CONTROL MODULE AND DID OTHER WORK ON IT. IT APPEARED OK FOR ABOUT TWO WEEKS AND THE SHAKING, SHUDDERING STARTED AGAIN, OUR LOCAL DEALER SERVICE DEPARTMENT SAID, IT DROVE NORMAL. WITHIN THE LAST THREE WEEKS IT HAS DROPPED OUT OF GEAR THREE TIMES WHEN STOPPED ON A HILL AND TAKING MY FOOT OFF THE BRAKE TO STEP ON THE GAS. THIS CAUSED IT TO ROLL BACK SLIGHTLY. FORD CUSTOMER SERVICE TOLD ME THEY CAN'T HELP ME BECAUSE IT DOESN'T QUALIFY UNDER THE LEMON LAWS. BECAUSE THIS TRANSMISSION PROBLEM HAS BECOME WELL KNOWN THE TRADE IN VALUE AT THE DEALER IS ONLY $9000. MY WIFE IS AFRAID TO DRIVE IT. I THINK FORD IS HESITANT TO RECALL AND REPLACE THE TRANSMISSION BECAUSE THE DRY, DUAL CLUTCH DESIGN GIVES THEM BETTER FUEL EFFICIENCY AND THEY WOULD HAVE TO COMPENSATE OWNERS FOR WORSE GAS MILEAGE. WHAT GOOD IS GAS MILEAGE IF WE DON'T TRUST THE CAR AND FEEL IT ISN'T SAFE. WE HAVE FIVE FORD VEHICLES, TWO TRUCKS, ONE WITH 305,000 MILES ON IT, A 97 COBRA, A 2007 FOCUS WITH 275,000 MILES ON IT THAT DRIVES LIKE A NEW CAR AND THE ONLY ONE WITH A SERIOUS PROBLEM IS THIS NEW 2015 FOCUS THAT NONE OF US FEEL SAFE DRIVING. APPARENTLY FORD WILL HAVE TO BE FORCED INTO CORRECTING THE PROBLEM BY NHTSA OR CIVIL SUITS. I DO NOT WANT TO SUE THEM, I HAVE BEEN A LOYAL FORD CUSTOMER AND I WANT THEM TO PERMANENTLY FIX THE TRANSMISSION.
Power train, Jun 1, 2016
I POWERED ON THE CAR, SELECTED DRIVE OR REVERSE, AND PRESSED THE ACCELERATOR BUT THE CAR DID NOT MOVE. THE GREEN CAR WITH THE ARROWS INDICATING THAT THE CAR IS READY WAS ILLUMINATED AND THE HANDBRAKE WAS RELEASED. THE LIGHT IN THE INSTRUMENT CLUSTER CORRECTLY SHOWED THE GEAR THAT THE LEVER WAS IN, AND WHEN IN REVERSE THE BACKUP CAMERA CAME ON AS USUAL. THERE HAVE BEEN THREE INSTANCES OF THIS MALFUNCTION HAPPENING IN THE PAST TWO WEEKS. WHICH PROMPTED ME TO TAKE IT INTO THE LOCAL FORD SERVICE SHOP. FORD ENGINEERING HAS KNOWN ABOUT THE ISSUE SINCE OCTOBER OF 2015, AND HAS NO ESTIMATION OF A SCHEDULED FIX. THEY HAVE GIVEN INSTRUCTIONS TO TURN OFF AND ON THE CAR UNTIL IT IS ABLE TO DRIVE (USUALLY TAKES 3 OR 4 CYCLES). WHEN PARKED ON A SLOPE IT ACTS LIKE THE TRANSMISSION IS IN NEUTRAL (WHEN IN DRIVE OR REVERSE) SO THE CAR WILL ROLL UNINTENTIONALLY. THIS IS A SAFETY CONCERN BECAUSE THERE IS NO INDICATION THAT THE CAR IS MALFUNCTIONING UNTIL IT DOESN'T MOVE OR IT ROLLS UNINTENTIONALLY. ALSO THE RANDOMNESS OF THE MALFUNCTIONS DOES NOT GIVE ME PEACE IN MIND, AS IT IS MY PRIMARY TRANSPORTATION AND ONLY CAR I OWN.
Power train, May 27, 2016
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE STATIONARY, THE VEHICLE SPUTTERED AND HAD DELAYED ACCELERATION AT A STOP LIGHT. IT WAS DIAGNOSED THAT THE TRANSMISSION HAD MALFUNCTIONED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 9,400.
Power train, May 24, 2016
THE VEHICLE TRANSMISSION TRIPS, JUMPS, STALL, ETC WHILE DRIVING. IT MAY CAUSE THE CAR TO GO SLOWLY OR TOO FAST IN A MANNER THAT MAY CAUSE AN ACCIDENT WITH THE BACK OR FRONT CAR. DEALER SERVICE SAYS THAT IT IS NORMAL WITHOUT DRIVING THE CAR ON THE ROAD.
Power train, May 16, 2016
THIS ENGINE ON THIS VEHICLE SPUTTERS AND HESITATES ON TAKE OFF . AS I CONTINUE TO DRIVE IT TENDS TO CHOKE OR LIKE THE TRANSMISSION IS NOT CHANGING GEARS. I TOOK IT TO THE SERVICE DEPT TWICE AND WAS TOLD THAT THE ELECTRONIC ENGINE HAS TO TO USED TO MY HANDLING THE VEHICLE THAT WAS AFTER 1600 MILES. IT NEVER STRAIGHTENED OUT SO I TOOK IT BACK AT 6000 MILES AND THE SAVE SERVICE ATTENDENT TOLD ME AGAIN THAT IT WAS STILL GETTING USED TO ME. WELL I'M AT 7600 MILES AND IT SPUTTERS, TENDS TO CHOKE WHILE DRIVING ON THE FREEWAY AND WHEN I GET TO A STOP IT DRIVES LIKE IT NEEDS A TUNE-UP. I WILL TAKE IT IN AGAIN TO SEE WHAT HAPPENS
Power train, May 11, 2016
CAR IS AT 18K MILES. TRANS HAS BEEN SHUDDERING, HESITATING UPON ACCELERATION & MAKING GRINDING NOISES. DEALER "RECALIBRATED" 2 TIMES AND NOW SAYS I NEED A CLUTCH FOR WHICH I HAVE BEEN WAITING 9 WEEKS. BELIEVE THAT FORD DEALER IS HOPING I MISS NJ 24K LEMON LAW LIMITATION. FEARFUL OF LONG DISTANCE TRAVEL SINCE DON'T KNOW IF CAR WILL STOP SHIFTING. PROBLEM IS EVIDENT AT STOP AND GO TRAFFIC.
Power train, May 10, 2016
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WAS JERKING AND HESITATING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED HOWEVER, TWO MONTHS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,342.
Power train, Engine, May 3, 2016
MY 2015 FORD FOCUS' TRANSMISSION STARTED TO "SHUDDER" WITH A JERKING MOTION WHEN ACCELERATING AT LOW RPM. ALSO I'VE EXPERIENCED A LOSS OF POWER/DELAYED ACCELERATION WHEN I PRESS THE GAS PEDAL, ESPECIALLY WHEN GOING UP A HILL, CAUSING THE CAR TO NOT ACCELERATE FOR ABOUT TWO SECONDS WHEN I NEED IT. THERE WAS A MESSAGE "TRANSMISSION OVERHEATING", THEN "PRESS BRAKE PEDAL" WHEN I WAS IDLING IN HEAVY TRAFFIC ON THE FREEWAY. I HAD THE CAR TOWED TO SERRAMONTE FORD WHERE I BOUGHT IT, AND BILL THE SERVICE PERSON TOLD ME THAT "FORD FOCUS' ARE SUPPOSED TO SHUDDER, BUT THAT IT PROBABLY HAD A BAD DOUBLE-CLUTCH THAT NEEDED TO BE REPLACED, AND THAT THERE WAS A 12-WEEK BACK ORDER FROM THE MANUFACTURER, AND THAT THEY WOULD REPROGRAM THE COMPUTER AND THAT SHOULD HELP THE SHUDDER PROBLEM AS A TEMPORARY FIX. I HAD AN APPOINTMENT THAT I WAITED FOUR DAYS FOR, THEN HE TOLD ME THE DAY OF THE APPOINTMENT THAT IT WOULD BE 3-7 DAYS BEFORE HE COULD LOOK AT IT. WHEN I CALLED BILL THREE TIMES 3DAYS IN A ROW TO SEE IF IT WAS FIXED AND HIM IGNORING THE MESSAGES, HE CALLED ON THE 5TH DAY SAYING MY CAR WAS READY. I WENT TO PICK IT UP AND HE SAID IT STILL MIGHT HAVE A LITTLE BIT OF A SHUDDER AND THAT IT WAS NORMAL AND THAT IT WAS SAFE TO DRIVE MY CAR. HE ONLY LISTED THAT I COMPLAINED OF A SHUDDER ON THE WORK ORDER, NEVER PUT DOWN THAT ANY REPAIR PARTS WERE ORDERED OR ON BACK ORDER, AND MADE IT LOOK LIKE THERE WAS ONLY AN INSPECTION ALONG WITH AN OIL CHANGE. I DROVE MY SHUDDERING CAR HOME, PERTURBED AT THEY'RE INADEQUACY. I RECEIVED AN E-SURVEY FROM THE DEALERSHIP AND I GAVE THEM THE POOR GRADE THAT WAS WARRANTED. WITHIN 30 MINUTES, SERVICE DIRECTOR HENRY CALLED SAYING HE'D HAVE THE CLUTCH IN ONLY 8 WEEKS TO APPEASE ME, BUT THAT I'D HAVE TO KEEP CALLING FOR UPDATES. I DON'T FEEL SAFE DRIVING IT, FEARFUL OF IT STALLING WHEN I NEED POWER CRITICALLY. FAULTY CAR THAT NEEDS RECALL AMONG MANY FOCUSES.
Power train, Apr 27, 2016
PURCHASED 1 MONTH AGO. AT 1000 MILES THE CAR BEGAN TO HESITATE, LURCH AND JERK. ONE TIME TRYING TO MAKE A RIGHT ON RED, I PRESSED THE GAS TO GO AND IT WENT, THEN STOPPED, AND THEN CONTINUED AS IF I HIT THE BRAKE PEDAL. MY RIGHT FOOT WAS ON THE GAS PEDAL THE WHOLE TIME. A CAR WITH 1000 MILES SHOULD NOT BE DOING THIS AT ALL.
Power train, Apr 20, 2016
TL* THE CONTACT STATED THAT A 2015 FORD FOCUS WAS RENTED FROM ENTERPRISE RENTAL CAR. WHEN THE VEHICLE WAS PLACED IN THE DRIVE POSITION AND THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE UNCONTROLLABLY. THE CONTACT WAS INFORMED BY ENTERPRISE RENTAL CAR THAT THE TRANSMISSION WAS REPLACED AND STATED THAT THE VEHICLE NORMALLY OPERATED IN THAT MANNER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,440.
Power train, Mar 8, 2016
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE AT A STOP LIGHT, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE RECURRED EACH TIME THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,980.
Power train, Feb 29, 2016
PURCHASED THIS CAR AT THE END OF MAY 2015, THE CAR STARTED JERKING AND SHUTTERING IN JUNE, I DO NOT FEEL SAFE IN THIS CAR SOMETIMES I AM AFRAID WHEN BACKING UP OR TAKING OFF THAT I WILL JERK AND HIT SOMEONE. I REALLY WISH I DID MORE RESEARCH ON THIS CAR BEFORE PURCHASING AND ALSO THAT THE DEALERSHIP WOULD SHARE THIS INFO SO YOU MAKE A CHOICE ON BEING APART OF A EXPERIMENT OF DRIVING WITH A WHATS SUPPOSED TO BE DUAL CLUTCH. FOR A FIRST TIME BUYING A BRAND NEW CAR THIS IS MY WORST EXPERIENCE. I HAVE FILED THE LEMON LAW TWICE BECAUSE I DO BELIEVE THIS PROBLEM FITS THE CRITERIA TO FILE. ITS VERY SCARY DRIVING WITH MY SON IN THE CAR I CONSTANTLY PRAY BEFORE I DRIVE THE CAR. ON THE HIGHWAY AND IN TRAFFIC IS THE SCARIEST YOU JUST NEVER KNOW WHAT THE CAR WILL DO. I DON'T KNOW WHAT TO DO AT THIS POINT. I HAVE TAKEN IT TO 3 DIFFERENT FORD DEALERSHIPS ON SEVERAL DIFFERENT OCCASIONS. FIRST I WAS TOLD I NEED TO BREAK IT IN AND DRIVE 1000 MILES AFTER THAT IF IT STILL HAPPENS BRING IT IN SO I DID. THE CAR HAD 2 RECALLS ONE I WAS TOLD WOULD FIX THE PROBLEM BUT IT DIDN'T. FORD WAS SURE MY CAR STOPPED JERKING THEY THOUGHT THEY FIXED IT. I TOOK IT TO ANOTHER FORD THEY TEST DROVE AND TOOK A LOOK AT SAID THE PROBLEM WAS THE CLUTCH ASSEMBLY LINE IS SLIPPING. SO THEY ORDERED A NEW CLUTCH AND PUT IT IN. ONCE AGAIN I WAS TOLD AFTER 1000 MILES IF THE JERKING IS STILL THERE THEN BRING IT IN SO I DID BUT OF COURSE THE DEALERSHIP TOLD ME THEY GET SO MANY CALLS ABOUT THIS PROBLEM AND AT FIRST THEY DIDN'T WANT TO GIVE ME THE TIME OF DAY SINCE THE PART IS ON BACK ORDER AND THERE NOTHING THEY COULD DO FOR ME, I TOLD HIM JUST HAVE SOMEONE DRIVE IT. ANOTHER SERVICE REP DROVE IT BUT SAID HE DIDN'T FEEL ANYTHING JUST THE NORMAL JERKING. I KNOW HOW IT FEELS TO BE IN A MANUAL CAR AND THE FORD FOCUS ISN'T IT. THIS CAR WHEN TAKING OFF , SLOWING DOWN AND PICKING BACK UP FEELS LIKE IT WILL BREAK DOWN.
Power train, Feb 20, 2016
SHUTTERING, GRINDING AND JERKING OF TRANSMISSION UPON ACCELERATION. ALSO BOGGING DOWN AND STALLING. THIS HAPPENS WHEN TURNING A CORNER, TAKING OFF FROM AN INTERSECTION AND MERGING ONTO THE HIGHWAY. I FEEL UNSAFE DRIVING THIS CAR.
Power train, Vehicle speed control, Engine, Feb 18, 2016
THE CAR LURCHES FORWARD, EXPERIENCES DELAYED ACCELERATION ALL THE TIME, DELAYED DOWNSHIFTING AND VEHICLES THAT HAVE TROUBLE STOPPING. IT IS SCARY WHEN I GO TO PULL OUT AND THE CAR JUST REVS AND DOES NOT MOVE I STEP ON GAS IT WILL SLOWLY GO, THEN IT WILL JUST REV. SEVERAL TIMES I HAD TO PULL TO SIDE OF SHOULDER TO GET OUT OF THE WAY BECAUSE THE CAR WAS NOT ACCELERATING. SCARY WHEN MY KIDS ARE IN THE CAR. IT DOES IT ON A WEEKLY BASES. I HAVE TAKEN IT IN SEVERAL TIME BUT THEY SAY SORRY IF THEY CANT SEE THE CAR DOING IT THEY CANT FIX IT. THIS IS A SAFETY HAZARD WHEN THE CAR DOES NOT ACCELERATE TO MOVE.