2015 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,030 owner complaints filed for this model year. This is the 7th highest complaint count among 19 Focus model years with reports.
Of the 2015 reports, 32 involved a crash and 4 involved a fire. 29 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, ignitionJul 8, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
Campaign 15V436000 on NHTSA.gov
Representative owner complaints: other or unspecified
119 reports, newest first. Show all
Other or unspecified, Apr 3, 2021
TRANSMISSION HE RUNS WELL IN FIRST AND SECOND PERFECTLY AND IN THIRD SKATES
Other or unspecified, Mar 25, 2021
THE PUSH OPEN GAS COVER WON'T OPEN LEAVING ME STRANDED AT GAS STATION.
Other or unspecified, Fuel/propulsion system, Mar 8, 2021
CAR WILL NOT START AFTER GAS IS PUT INTO THE CAR. TAKES A FEW TIMES TO START IT BACK UP AND WILL STALL IF NOT THROWN INTO DRIVE REAL QUICK AND SPEED OFF. RPM'S WILL CONSTANTLY RUN UP. TAKES A LOT OF POWER TO PICK UP SPEED OR GO UP A HILL.
Other or unspecified, Feb 1, 2021
THE TRANSMISSION THE GEARS WONT GO INTO REVERSE THERE WAS A RECALL ON TRANSMISSION CLUTCH STILL DIDN'T FIX THE PROBLEM ITS NOT EVEN 5 YEARS I HAVE HAD IT
Vehicle speed control, Other or unspecified, Jan 21, 2021
HELLO, MY NAME IS [XXX]. I AM EMAILING YOU BECAUSE I HAVE A BIG PROBLEM/CONCERN. MY CAR HAD A RECALL ON SOMETHING IN THE TRANSMISSION. SO IN APRIL OF 2019 I TOOK MY CAR TO THE SHOP AT CARMEN FORD IN NEWCASTLE, DE WHERE I PURCHASED MY CAR FROM. WHEN I TOOK IT THERE THE CHECK ENGINE LIGHT FOR THE RECALL HAD CAME ON AND IT WAS JERKING. THEY CLAIM THEY FIXED IT. WELL IN THE BEGINNING OF DECEMBER 2019 MY CHECK ENGINE LIGHT CAME ON WITH THE SAME CODE AND WAS JERKING AGAIN. I TOOK IT BACK TO CARMEN FORD. THEY HAD MY CAR THREE WEEKS AND THEY SAID ALL THEY HAD TO DO WAS RESET TWO THINGS THAT WEREN'T MATCHING UP. THE SAME DAY I PICKED IT UP I HAD TO TAKE IT BACK BECAUSE IT WAS STILL JERKING. THEY HAD MY CAR TWO IN A HALF MORE WEEKS THAN CALLED ME AND SAID THAT 4 TECHS DROVE MY CAR AND THEY HAD NO PROBLEM AND IT WASN'T JERKING. SO I WENT UP THERE AGAIN ON JANUARY 13,2020 AND DID A RIDE TEST WITH BILL WHO AT THIS TIME HAD NOTICED THE JERKING MY CAR WAS DOING THAT I WAS TALKING ABOUT. WE TURNED AROUND AND WENT BACK TO CARMEN FORD WHERE HE SAID HE WILL LET THE TECHS NO IT'S JERKING NOW. TWO DAYS LATER HE CALLED ME AND SAID THE TECH DID A SHUTTER TEST AND IT'S NORMAL. HE SAID THAT SOMETIMES FORD CARS DO THE JERKING AND THAT IT IS NORMAL. I EXPLAINED TO THEM IT HAS ONLY DONE IT THESE TWO TIMES THAT MY CHECK ENGINE LIGHT CAME ON WITH THIS RECALL THING. HE SAID THERE IS NOTHING ELSE TO DO AND MY CAR WAS READY FOR PICK UP. I PICKED UP MY CAR ON FRIDAY, JANUARY 15,2020. WHEN I PICKED IT UP IT WAS MAKING A LOUDER NOISE THAN HAD BEEN, STILL JERKING VERY BAD AND NOW WILL NOT REVERSE. I CALLED THE SERVICE SHOP AT CARMEN FORD SATURDAY MORNING JANUARY 16,2020@ 10:30AM AND THEY BASICALLY BLEW ME OFF. THIS IS MY ONLY VEHICLE AND I HAVE TWO YOUNG CHILDREN THAN I HAVE TO DRIVE WITH IN THAT CAR AND I DON'T FEEL IT IS SAFE AND THEY ARE REFUSING TO FIX ANYTHING BUT KEEP TELLING ME IT'S FINE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Other or unspecified, Engine, Dec 27, 2020
THE CAR HAS A HARD TIME ACCELERATING AND ALMOST ALMOST DOESNT SOMETIMES. THE ENGINE WAS SILENT BUT NOW THE ENGINE SEEMS KIND OF LOUD WHEN STARTING UP. THE CAR WAS IN MOTION ON THE STREET.
Other or unspecified, Dec 23, 2020, fire
PARKED THE CAR, TURNED MOTOR OFF, SMELLED SMOKE, RELEASE INSIDE HOOD, MORE SMOKE COMING FROM UNDER HOOD, COULD NOT OPEN HOOD UP,FLAMES STARTED SHOOTING OUT, CALLED 911 WHO CALLED FIRE DEPARTMENT, SEVERAL SMALL EXPLOSIONS BEFORE FIRE DEPARTMENT, WHOLE FRONT CAR ENGULFED IN FLAMES. VEHICLE JUST TURNED 21000 MILES, H.AD NOT BEEN DRIVEN FOR A CAR SINCE I HAD 2 SURGERIES FOR FRACTURED FEET AND JUST STARTED DRIVING SEVERAL WEEKS AGO. DID DAMAGE TO MY SONS MOTOR HOME AND DRIVEWAY. VEHICLE HAD BEEN GARAGE KEPT SINCE NEW AND NO MAINTENANCE PERFORMED ON VEHICLE OTHER THAN 1 RECALL WHICH DEALER TOOK CARE OF IT IN 2/2020. LUCKLY NO ONE HURT. VEHICLE WAS STATIONARY AND JUST SHUT OFF WHEN INCIDENT OCCURRED. CAN GET PHOTOS FROM MY DAUGHTER-IN-LAW AS I DIDN'T TAKE ANY AT THE TIME. VEHICLE HAS BEEN DECLARED A TOTAL LOSS.*DT*JB
Electrical system, Other or unspecified, Dec 10, 2020
WHILE DRIVING MY CAR THE CENTER DISPLAY WHICH HAS MY ODOMETER AND DIGITAL SPEED AS WELL AS ANY WARNINGS FOR MY CAR SHOWED LINES ACROSS IT AND IT IS DIFFICULT TO READ. IN RESEARCHING IT I FOUND THIS IS A COMMON OCCURRENCE WITH THESE CARS AND IT WILL EVENTUALLY GO COMPLETELY BLACK AND NOT WORK AT ALL.
Other or unspecified, Aug 31, 2020
MY DAUGHTER WAS DRIVING MY CAR AND IT JUST STOPPED. WE HAD TO HAVE THE CAR TOWED. WE HAD THE MECHANIC COME TO THE HOUSE. THE CAR STARTED RIGHT UP. WE WENT AHEAD AND HAD THE BATTERY CHECKED. THE BATTERY WAS FINE. A WEEK LATER AND ON A CONTINUOUS BASIS WE'VE TRIED TO START THE CAR AND IT DOESN'T START AT ALL. THE SAME MESSAGE CONTINUES TO APPEAR STARTING SYSTEM FAULT.
Other or unspecified, Aug 25, 2020
THE VEHICLE HAS STALLED, AND STOPPED, AND WOULD NOT START IN MIDDLE OF TRAFFIC SEVERAL TIMES, INCLUDING THE LAST INCIDENT WHERE POLICE HAD TO ASSIST AT A RED LIGHT. SO TRAUMATIC, NOT DRIVEN SINCE AND CONTINUE TO PAY NOTES AND INSURANCE. HAVE HAD VECHILE TOWED TO DEALERSHIP SEVERAL TIMES, AND PROBLEM STILL EXISTS. PLEASE HELP. THANKS.
Other or unspecified, Aug 18, 2020, fire
DRIVER STATEMENT = ON MY WAY HOME FROM WORK AT APPROXIMATELY 03:00(AM) I WAS DRIVING THE GOV TRAVELING WESTBOUND ON 72ND AVENUE PAST THE INTERSECTION OF PIERCE STREET. I NOTICED THE CABIN OF THE CAR STARTING TO FILL WITH SMOKE, THEN I NOTICED A SMALL FLAME UNDER THE HOOD OF THE CAR. SO THEN I IMMEDIATELY PULLED OVER GOT OUT OF THE CAR AND CALLED 911. WHEN THE ARVADA POLICE ARRIVED ON THE SCENE, THEY HAD A SMALL FIRE EXTINGUISHER WHICH THEY TRIED TO EXTINGUISH THE FIRE. SHORTLY AFTER THAT THE ARVADA FIRE DEPARTMENT ARRIVED AND PUT THE FIRE OUT. NO ONE WAS INJURED AND THERE WAS NOT ANY PROPERTY DAMAGE OTHER THAN THE GOV.*DT *JS
Power train, Other or unspecified, Fuel/propulsion system, Jul 12, 2020
WENT INTO A STORE, PARKED IN PARKING SPOT, CAME OUT, GOT IN CAR, PLACED CAR IN REVERSE TO BACK OUT OF SPOT, CAR BEGAN TO BACK UP, THEN SLOWED DOWN AND STOPPED WITH ENGINE STILL ON,. I THEN PLACED CAR IN DRIVE, WENT FORWARD, THEN ATTEMPTED TO BACK OUT AGAIN, CAR BACKED UP, THEN SLOWED DOWN AGAIN, THEN JERKED REALLY HARD. AFTER WAITING FOR THE CARS PARKED ON THE RIGHT AND LEFT SIDE OF ME TO LEAVE, I PLACED CAR IN REVERSE AGAIN, IT STOPPED AGAIN, I PLACED CAR IN DRIVE, CAR ACCELERATED SLOWLY, THEN GAVE A HARD JERK AGAIN, AND I WAS ABLE TO DRIVE FORWARD AND MAKE A COMPLETE CIRCLE, AND DRIVE FORWARD OUT OF THE PARKING SPOT A HALF A MILE HOME . UPON ENTERING MY DRIVEWAY, CAR BEGAN TO ACCELERATE AND STOPPED WHEN I APPLIED THE BRAKES IMMEDIATELY. THE CAR SAT FOR 24HRS, I THEN TRIED TO START IT UP, IT STARTED UP, BUT WHEN I PLACED IT INTO REVERSE, IT DID NOT MOVE AT ALL.
Steering, Other or unspecified, Jul 9, 2020
I WAS DRIVING ON THE HIGHWAY GOING 60 AND MY STEERING WHEEL LOCKED UP AND AN ALERT POPPED UP ON MY DASH SAYING 'DRIVER ASSIST FAULT. REPAIR REQUIRED', IT WENT AWAY AFTER ABOUT 30 MINUTES BUT IT HAS HAPPENED ONCE AGAIN SINCE THEN AND THE FIRST OCCURRENCE ONLY HAPPENED YESTERDAY. AND AS WELL TO THAT MY TRANSMISSION WHICH IS A 6 SPEED IS STIFF AND STICKS A LOT WHERE I CAN'T CHANGE GEARS IMMEDIATELY.
Electrical system, Other or unspecified, Jun 11, 2020
I LITERALLY JUST BOUGHT THE CAR WITH THE SHUDDERING WHEN COMING OFF OF A COMPLETE STOP AND WAS TOLD IT WAS MY TIRES. I HAVE GOTTEN ALL NEW TIRES AND IT IS THE SAME PROBLEM NOT SOLVED. THEN MY CAR STARTED TO HAVE A BIGGER PROBLEM WITH THE RADIO ONE DAY OUT OF NO WHERE MY SPEAKERS STARTED TO BE STATICKY. THE NEXT DAY IT WAS STATIC AND VERY LOUD POPPING NOISE ALMOST MAKING ME GET INTO AN ACCIDENT ON THE HIGHWAY BECAUSE IT IS SO LOUD. I HAVE TO PULL OVER EVERY 10 MINUTES AND SHUT THE CAR OFF WITH MOST OF THE TIME THE NOISE STILL GOING WITH THE CAR OFF. NOW I CANNOT SEE ANYTHING ON MY RADIO SCREEN OTHER THAN THE DATE AND TIME WITH A BLACK SCREEN. I HAVE THE RADIO AND SCREEN OFF AND THIS LOUD POPPING / STATIC NOISE IS UNSAFE TILL THIS DAY. DUE TO THE PROBLEM I CANNOT DRIVE MY CAR ANYMORE. THERE HAS BEEN MANY COMPLAINTS ONLINE AND IN PERSON ABOUT IT BUT NOTHING IS DONE. *TR
Other or unspecified, Engine, May 22, 2020
VEHICLE STALLS, HIGH AND ERRATIC IDLE. *TR
Other or unspecified, Engine, Fuel/propulsion system, May 18, 2020
WHEN IDLING FOR SO LONG THE CAR JUST DIED. I OPENED THE DOOR AND THE ALARM WENT HAYWIRE. THEN I HAVE TO WAIT 20 TO 30 MINUTES BEFORE I CAN RESTART THE CAR. NOTHING WILL WORK AFTER IT DOES THIS UNTIL IT'S ABLE TO BE RESTARTED. IT'S BEEN AT THE FORD DEALERSHIP. THEY REPLACED TRANSMISSION ISSUE, SAID THAT SHOULD FIX IT, BUT IT STILL KEEPS ON. *TR
Power train, Other or unspecified, Jan 30, 2020
I WAS HEADING HOME PULL INTO DRIVEWAY AND CAR JUST CUT OFF AND NEVER START BACK UP I WAIT FOR A HOUR CAR STAYED BACK UP HEADED OUT TO AUTO ZONE AND THEY PUT ON A HAND COMPUTER AND IT WAS CODED WITH INTERNAL CONTROL MODULE CALLED FIRE GAVE THEM THE VIN NUMBER AND WAS TOLD NOT A RECALL AFTER A READ THE RECALLS FROM JULY 2019
Other or unspecified, Jan 23, 2020, crash
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND SPUN OUT IN THE MIDDLE OF TRAFFIC. THE CONTACT HAD HIT THE BARRIER AND THEN MOVED THE VEHICLE TO THE SIDE OF THE HIGHWAY. THE CONTACT WAS UNAWARE IF THE AIR BAGS DEPLOYED AND UNAWARE IF ANY WARNING LIGHTS HAD ILLUMINATED DURING THE FAILURE. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AVIS FORD INC 29200 TELEGRAPH RD, SOUTHFIELD, MI 48034 WHERE THE VEHICLE WAS NOT DIAGNOSED BUT THE CONTACT WAS INFORMED THAT UPGRADE TO THE ENGINE SOFTWARE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THERE WAS A RECALL ON HIS VEHICLE UNDER NHTSA RECALL NUMBER18V735 (FUEL SYSTEM, GASOLINE) THAT HE LINKED TO THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *LN REFERENCE NUMBER (XXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Other or unspecified, Dec 18, 2019
RECALL #19N08. THE CAR HAS WHAT RECALL LETTER SAYS IS "A JUDDER OR SHUDDER ON LIGHT ACCELERATION FROM A STOP OR DURING SHIFT EVENTS"; ALTHOUGH MINE IS NOT 'LIGHT'. SEVERAL TIMES UPON ENTERING A MAIN STREET FROM A SIDE STREET THE CAR SHUDDER'S SO BADLY I ALMOST GET HIT. WHEN DRIVING ON A TURNPIKE, I ACCELERATE, AND IT SHUDDERS. AT A STOP, IT SHAKES & SHUDDERS FOR 3 OR 4 CAR LENGTHS. IT'S NOT SAFE & IT'S GOTTEN WORSE SINCE I GOT THE CAR. MATTHEW'S FORD IN BROKEN ARROW, OK SAYS I DO NOT HAVE A CLEAN TITLE AND WHEN I CALLED THE OKLAHOMA COMMISSION DMV OFFICE, THEY SAY THE TITLE IS 'BRANDED'. WHAT DOES THAT MEAN? AND, ONE OF THEM SAID THAT THE WARRANTY HAD BEEN CANCELLED, THEREFORE THERE CAN BE NO RECALL WORK DONE ON THE VEHICLE. THERE ARE SOME EXTENUATING CIRCUMSTANCES SURROUNDING THIS CAR. THE DEALERSHIP LIED TO ME ABOUT THE FINANCING (HURTING MY CREDIT AND FINANCES) AND WE ENDED UP IN A LAWSUIT, WHICH WAS SETTLED. I WOULD HOPE THAT THE DEALERSHIP WOULD NOT DO ANYTHING MEAN TO HURT ME FURTHER. DURING THE LAWSUIT THEY HAD PROVIDED ME WITH A TITLE, BUT IT WAS NOT NOTARIZED PROPERLY, AND I COULDN'T GET A TAG FOR ALMOST 9 MONTHS. WHEN WE SETTLED, I RECEIVED A GREEN TITLE EXACTLY LIKE I HAD ON OTHER CARS...SO I DON'T KNOW WHAT IS WRONG WITH IT THAT HINDERS ME FROM A RECALL REPAIR. I'M 74 AND HAVE BOUGHT A LOT OF CARS AND THE TITLE LOOKS EXACTLY THE SAME AS THE OTHERS, NO NOTATIONS OR STAMPS ON IT OR ANYTHING. I EVEN LOOKED ON CAR-FAX AND TALKED TO THE PREVIOUS OWNER (A FEMALE COLLEGE STUDENT) BEFORE AGREEING TO PURCHASE THE CAR. THERE WAS ONLY 32,000 MILES ON IT WHEN I FIRST LOOKED AT IT DECEMBER 17, 2018. JUST REMEMBERED...THE SALESMAN SNEAKED IN A "TIRE & WHEEL WARRANTY" FOR $1,600. I CANCELLED IT, BUT HAD NOTHING TO DO WITH MECHANICAL PART OF CAR AND WARRANTY PLACE SENT MONEY BACK TO THE DEALERSHIP, WHICH THEY KEPT.
Vehicle speed control, Other or unspecified, Nov 30, 2019
I HAVE GOTTEN MY CAR TO THE DEALER FOR THE VARIOUS RECALLS AND MY CAR STILL IS UNSAFE FIVE SEPARATE INSTANCES MY CAR HAS SLOWED TO NEAR STOPPING AND THREE OF THOSE INSTANCES WHERE ON A MAJOR HIGHWAY WITH CHILDREN IN THE CAR OF THOSE THREE TIMES I'VE BEEN LUCKY THAT I HAVE STAYED AND CONTINUED TO DRIVE ON THE RIGHT NEAR THE EMERGENCY LANE. THIS CAR IS UNSAFE TO DRIVE I HAVE THE SAME INSTANCE AND EVERY RECALL IS SUPPOSED TO BE A SOLUTION TO THE PROBLEM. I'VE TAKEN IT TO THE DEALER TO CHECK ON IT AND EVERYTHING APPEARS TO BE WORKING PROPERLY UNTIL IT'S TIME TO DRIVE AND IT CONTINUES TO STALL AND STOP. I'VE MADE A COMPLAINT BEFORE REGARDING THIS VEHICLE. THIS VEHICLE IS UNSAFE TO DRIVE AND THERE IS STILL NO SOLUTION TO THE ISSUE THAT CAN END UP COSTING LIVES. THIS CAR NEEDS TO BE RECALLED DUE TO ITS UNSAFE CONDITION YET THE COMPANY REFUSES TO TAKE ACCOUNTABILITY FOR THIS SERIOUS SAFETY ISSUE.
Other or unspecified, Nov 15, 2019
RECEIVED RECALL NOTICE 18S32. I WENT TO FORD WEBSITE TO CHECK IF THERE ARE ANY OTHER RECALLS SO I COULD THEM WHILE DONE I'M OUT OF TOWN. THE ONLY RECALL IT LISTED IS THIS ONE, BUT WEBSITE SAYS RECALL INCOMPLETE
Other or unspecified, Engine, Oct 28, 2019
WHEN I COME TO A STOP AND BEGIN TO TAKE OFF MY CAR JERKS REALLY BAD LIKE MY GEARS ARE TRYING TO CATCH UP, IT SNATCHED SO BAD I WENT INTO ANOTHER LANE OF TRAFFIC IN THE RAIN. I HAVE HAD IT SENT BACK TO THE ORIGINAL DEALER AND IT WAS CLAIMED TO HAVE BEEN FIXED I DISAGREE STRONGLY.
Other or unspecified, Oct 3, 2019
FORD ISSUED A RECALL FOR MY FORD FOCUS BECAUSE THERE'S AN ISSUE WITH THE VEHICLE'S CLUTCH. EVERYTHING WAS SUPPOSED TO BE COVERED WITH NO EXPENSE TO ME. UPON DELIVERING THE CAR TO A FORD DEALERSHIP I WAS TOLD THAT I WOULD BE CHARGED $145 FOR THEM TO RUN A DIAGNOSTIC CHECK TO LOCATE THE SEVERITY OF THE ISSUE TO MY CLUTCH. IF THE RESULTS COME BACK SHOWING THE CLUTCH TO BE THE ISSUE THEN THE FEE WOULD BE WAIVED, BUT IF IT TURNS OUT TO BE ANOTHER ISSUE THEN I'D BE FOUND LIABLE FOR THE CHARGE. IN THIS INSTANCE BECAUSE THERE'S A RECALL THAT HAS BEEN ISSUED BY FORD, I DO NOT FEEL THAT I SHOULD BE GETTING CHARGED JUST TO HAVE THEM LOOK OVER THE VEHICLE.
Other or unspecified, Engine, Sep 4, 2019
I WAS DRIVING IN MORNING RUSH-HOUR TRAFFIC, CAR ENGINE SHUT OFF IN MIDDLE OF TRAFFIC AND WOULD NOT TURN BACK ON. AFTER ABOUT 20-30 MIN, IT STARTED AND I WAS ABLE TO MOVE TO SAFE AREA BEFORE IT SHUT DOWN AGAIN. I HAD IT TOWED TO A LOCAL FORD DEALER.
Other or unspecified, Aug 30, 2019
VEHICLE JUST TURNS OFF OUT OF NOW WHERE NO MATTER THE SPEED AND IT HAS BEEN TURNING OFF EVEN WHEN IT IS IN PARK.