2016 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,192 owner complaints filed for this model year. This is the 6th highest complaint count among 19 Focus model years with reports.
Of the 2016 reports, 27 involved a crash and 3 involved a fire. 24 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed February 13, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026. This recall expands previous recall number 25V685.
Campaign 26V012000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Engine and engine cooling, engine, oil/lubrication, pumpDec 22, 2023
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.
Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Owner notification letters were mailed August 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S64.
Campaign 23V905000 on NHTSA.gov
Power train, manual transmissionNov 28, 2018
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 18S07. Note: This recall is an expansion of Recall 18V-169.
Campaign 18V845000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Structure, bodyJan 24, 2017
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall began March 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.
Campaign 17V052000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
50 reports, newest first. Show all
Engine and engine cooling, Aug 19, 2026
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stopped accelerating. The contact safely pulled into a parking lot and turned off the vehicle. There was no warning light illuminated. The vehicle was inoperable and was waiting to be towed. The contact associated the failure with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The dealer was previously contacted about the recall but was informed that there was no part available for the recall repair. The dealer was not contacted after the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Engine and engine cooling, Aug 21, 2025
The contact owns a 2016 Ford Focus. The contact stated that while her granddaughter was driving approximately 30 MPH, the low oil pressure and check engine warning lights illuminated. The contact stated that her granddaughter heard an abnormal knocking sound coming from the engine compartment. The vehicle was driven to a dealer who was unable to diagnose the vehicle immediately. The vehicle was then taken to an independent mechanic. The vehicle was diagnosed, and it was determined that the oil pump had failed and stopped pumping oil to the engine, resulting in damage to the engine. The contact was advised that the engine and the oil pump needed to be replaced. The vehicle was not repaired. The contact had received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, parts for the recall repair were not yet available to repair the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact mailed a letter to the manufacturer about the failure, but had not yet received a response. The failure mileage was approximately 99,000.
Engine and engine cooling, Aug 15, 2025
The contact owns a 2016 Ford Focus. The contact stated that the vehicle stalled while driving at various speeds and while idling. The contact was able to pull over to the side of the road. The vehicle failed to restart and had to be towed several times. The contact stated while driving 70-75 MPH, the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with oil pump and fuse failure. The manufacturer was notified of the failure and related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included in the recall. The contact was charged a fee for the repair. The vehicle was not yet repaired. The failure mileage was approximately 10,000.
Service brakes, Hydraulic, Engine and engine cooling, Jun 20, 2025
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 70 MPH, the "Oil Pump" message became displayed, and the vehicle decelerated and stalled. Additionally, during the failure there was a loud knocking sound coming from the engine. The contact stated that the brakes failed to function properly while the brake pedal was depressed. The vehicle was towed to the local dealer who determined that the engine had failed; however, the cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 160,000.
Engine and engine cooling, May 2, 2025
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 109,420.
Engine and engine cooling, Apr 18, 2025
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and engine cooling, Apr 3, 2025
The contact owns a 2016 Ford Focus. The contact stated while driving 60 MPH, the contact heard a loud noise coming from the engine and heard metal parts from the engine detach from the vehicle and fall onto the road. The contact pulled over to the right side of the road and the vehicle lost braking power and the vehicle came to a complete stop. The contact exited the vehicle to inspect the vehicle and saw oil on the ground coming from the engine. The contact stated that the vehicle was towed back to the residence. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact related the failure to the NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and informed the contact to call NHTSA Hotline to report the failure. The failure mileage was 68,000.
Engine and engine cooling, Feb 11, 2025
The contact owns a 2016 Ford Focus. The contact stated that while driving on the highway at 75 MPH, the vehicle stalled, with several unknown warning lights illuminated. The contact proceeded to stop the vehicle and park on the side of the highway to turn off and restart the vehicle. The vehicle failed to restart and was towed to a local independent mechanic to be diagnosed. The contact was informed that the failure was probably linked to NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact was informed that the engine had seized and needed to be replaced. The local dealer was contacted; however, the vehicle was not repaired because parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.
Engine and engine cooling, Feb 3, 2025
See attached document for complaint.
Engine and engine cooling, Jan 21, 2025
The contact owns a 2016 Ford Focus. The contact stated that upon starting the vehicle, there was heavy white smoke coming from the exhaust pipe. There was no warning light illuminated. The vehicle was taken to a dealer where a diagnostic test showed that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The contact was given an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was 96,000.
Engine and engine cooling, Jan 15, 2025
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at 30-50 MPH, the vehicle lost motive power, and the engine seized. The contact stated that the engine fault message was displayed. The vehicle was towed to an independent mechanic to be diagnosed; however, the contact then decided to tow the vehicle to the local dealer to be diagnosed. The vehicle was diagnosed with turbo module failure. The vehicle was repaired; however, the failure recurred twice. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
Engine and engine cooling, Jan 15, 2025
The contact owns a 2016 Ford Focus. The contact stated that while his wife was driving on the expressway at approximately 70 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The driver turned on the hazard lights. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, where it was diagnosed that the oil pump belt had failed. The vehicle was not repaired due to parts not being available. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 102,987.
Engine and engine cooling, Dec 31, 2024
The contact owns a 2016 Ford Focus. The contact stated that while her husband was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump tensioner assembly and oil pump drive belt, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 150,000.
Engine and engine cooling, Dec 12, 2024
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available
Engine and engine cooling, Nov 25, 2024
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, there was a loud bagging sound that became worse while the brake pedal was depressed. In addition, the contact stated that white smoke was coming from the engine compartment. The vehicle was towed to the dealer where it was diagnosed with water pump and serpentine belt failure. The contact was informed that the serpentine belt and the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 136,000.
Engine and engine cooling, Fuel system, Gasoline, Power train, Nov 7, 2024
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 60 MPH, the vehicle lost motive power and the vehicle was coasted to the side of the road, and then towed to a certified mechanic. The contact believed that the mechanic had diagnosed a failure within the transmission and had completed a repair to the transmission; however, the contact was unaware of what parts were replaced. The contact stated that after the vehicle was repaired, the vehicle started hesitating and there was an abnormal revving noise coming from the engine compartment while accelerating. The contact would depress the accelerator a second time to accelerate as intended. The failure was intermittent. The message that the engine was overheating was illuminated. The vehicle was taken to the dealer who determined that the fuel pump had failed. The contact was informed that the vehicle was included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The recall repair was completed, and the fuel pump was replaced; however, the failure persisted. The vehicle was taken to a certified mechanic who diagnosed a failure with the water pump and the water pump was replaced. The mechanic was unable to determine the cause of the transmission failure. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 47,000.
Engine and engine cooling, Oct 18, 2024
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while at a complete stop, the vehicle failed to accelerate upon depression of the accelerator pedal. Due to the failure, the vehicle was towed to an independent mechanic who informed the contact that the failure was related to the recall. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 93,000. VIN tool confirms parts not available.
Engine and engine cooling, Power train, Oct 8, 2024
The contact owns a 2016 Ford Focus. The contact stated while accelerating from a stationary position, the vehicle experienced severe jerking, vibrations, and hesitation. The vehicle was taken to the local dealer who replaced the transmission clutch but later the failure reoccurred. Additionally, the engine overheated and the vehicle stalled. Upon inspection, it was discovered that there was no coolant inside the coolant reservoir. The contact stated that no visual evidence of a coolant leak could be found. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 10,000.
Engine and engine cooling, Oct 7, 2024
The contact owns a 2016 Ford Focus. The contact stated while driving 75 MPH, the engine seized. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that there was an oil pump and engine failure. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 83,790.
Engine and engine cooling, Sep 23, 2024
The contact owns a 2016 Ford Focus. The contact stated that while his wife was driving at 55 MPH, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The blank warning light was illuminated. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact also stated that the engine was not original to the vehicle, because the original engine had previously been replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 84,000.
Engine and engine cooling, Engine, Aug 5, 2024
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle stalled while driving at approximately 45 MPH. The vehicle was steered to a parking lot. The vehicle was not able to be restarted. The vehicle was towed to the residence. The vehicle was then towed to a dealer where it was diagnosed that the lower half of the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Engine and engine cooling, Power train, Vehicle speed control, Aug 2, 2024
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle was slow to respond. The contact stated that the gears were lagging while shifting. While driving at unknown speeds, the vehicle shut down. There were no warning lights illuminated. The contact noticed that the coolant reservoir was empty. The contact added coolant. There was no indication of a coolant leak. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 51,000. VIN tool confirms parts not available.
Engine and engine cooling, Jul 30, 2024
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and engine cooling, Jul 29, 2024
The contact owns a 2016 Ford Focus. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated while driving 60 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined on three occasions that the turbo charger and engine needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer informed the contact that the oil level was low. The vehicle was taken to the same local dealer, where the oil was changed. While driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to another local dealer, Larry H. Miller Ford Draper (11442 Lone Peak Pkwy., Draper, UT 84020), where it was diagnosed and determined that the turbo charger needed to be replaced. The contact was notified by the Insurance Provider about NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed back to the local dealer for an oil consumption test, but the vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 2,000.
Engine and engine cooling, Jul 5, 2024
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The local dealer was made aware of the issue and an appointment was scheduled to bring the vehicle in to have the vehicle worked on for an extended period. The contact called back to plan for transportation while the vehicle was in the dealer's possession and was informed that unless there was a knocking noise coming from the engine; the dealer would not be able to service the vehicle until the first quarter of 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.