2016 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,192 owner complaints filed for this model year. This is the 6th highest complaint count among 19 Focus model years with reports.
Of the 2016 reports, 27 involved a crash and 3 involved a fire. 24 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed February 13, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026. This recall expands previous recall number 25V685.
Campaign 26V012000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Engine and engine cooling, engine, oil/lubrication, pumpDec 22, 2023
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.
Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Owner notification letters were mailed August 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S64.
Campaign 23V905000 on NHTSA.gov
Power train, manual transmissionNov 28, 2018
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 18S07. Note: This recall is an expansion of Recall 18V-169.
Campaign 18V845000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Structure, bodyJan 24, 2017
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall began March 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.
Campaign 17V052000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
165 reports, newest first. Show all
Fuel/propulsion system, Dec 10, 2020
I TOOK MY CAR INTO THE FORD DEALERSHIP FOR A SAFETY RECALL INVOLVING A STUCK CANUSTER PURGE VALVE IN THE FUEL TANK. AT THE TIME, (MARCH 2020) THEY USED ONE OF THEIR DEVICES TO DETECT PRESSURE AND NO CODES CAME UP WITH A DETECTION SO THEY DID NOT FIX THE VALVE AND CLOSED MY RECALL. IT IS NOW ONLY 9 MONTHS LATER AND THE SAME VALVE THAT WAS RECALLED IS FAULTY AND HAS CRUSHED MY FUEL TANK AND DEFORMED MY PUMP. THEY HOWEVER, ARE REFUSING TO REOPEN THE RECALL AND FIX THE ISSUE EVEN THOUGH IT IS A VERY SEVERE SAFETY HAZARD. MY FUEL TANK COULD COMBUST AT ANY TIME BECAUSE IT ISNT ABLE TO RELEASE PRESSURE PROPERLY AND THIS ALL DUE TO THEIR FAULTY VALVE INVOLVED IN RECALL #: 18V735000 IS THERE ANYTHING YOU GUYS CAN DO ON YOUR WND TO HELP ME FIGHT THIS?
Engine, Fuel/propulsion system, Nov 21, 2020
MY 2016 FORD FOCUS ST HAS SEVERE STALLING PROBLEMS. I HAVE NOT HAD THIS CAR FOR TWO MONTHS AND THIS IS THE THIRD TIME IT STALLED ON ME WHILE DRIVING ON FREEWAY AT ABOUT 60MPH.AND WOULD NOT START BACK UP. I BELIEVE THIS IS A VERY DANGEROUS CAR TO BE DRIVING IN. ME OR MY LOVED ONES COULD GET KILLED. HOPE SOMEONE WILL READ THIS AND HELP SOME KIND OF WAY. I HAVE LOOK UP VIN ON FORD DATA BASE AND NO RECALLS BUT I SEE EVERY WHERE THAT ALOT OF PEOPLE THAT HAVE THE SAME CAR HAS SAME ISSUES...PLEASE LETS TRY TO GET FORD TO RECALL OUR CARS SO WE DONT DIE...
Fuel/propulsion system, Nov 19, 2020
VEHICLE WILL STALL AND SHUT OFF WHILE DRIVING, SIMILAR 2016 MODELS HAVE AN OPEN RECALL FOR THIS ISSUE BUT MY VEHICLE VIN IS NOT LISTED ON THE OPEN RECALL. THIS ISSUE HAS BEEN HAPPENING FOR QUITE SOME TIME AND WHEN I TAKE IT TO A SHOP THEY CAN NOT DIAGNOSE THE ISSUE THE VEHICLE IS HAVING. THE ISSUE WILL ARISE AND GO AWAY CAUSING A CHECK ENGINE LIGHT TO COME ON AND GO AWAY
Power train, Engine, Fuel/propulsion system, Nov 5, 2020
I WAS DRIVING MY VEHICLE ON A CITY STREET AND THE CAR STALLED ON THE ROAD AND I HAD TO COAST ONTO A SAFE SPOT.THE CAR WOULD NOT TURN BACK ON FOR OVER AN HOUR THEN IT STALLED ONCE MORE AND WOULD NOT TURN ON. THE DEALERSHIP SAID THEY FIXED THE PROBLEM BUT IT CONTINUES TO STALL WHILE DRIVING. WE CAN NOT FIND THE PROBLEM.
Fuel/propulsion system, Nov 2, 2020
FOR OVER A YEAR OR SO I HAVE BEEN HAVING TROUBLE WITH MY CAR SHUTTING OFF WHEN I'M LOW ON GAS. IT HAS STOPPED ON ME IN THE MIDDLE OF TRAFFIC, STRANDED ME ON THE SIDE OF THE ROAD AND REFUSED TO START AT SERVICE STATIONS WHEN I'VE STOPPED TO GET GAS. I TOOK MY CAR TO JOE MYERS FORD IN AUGUST OR SEPTEMBER, 2019 BUT I COULDN'T LEAVE IT WHEN I PULLED AWAY FROM THE DEALERSHIP IT STOPPED ON THE FEEDER STREET OF THE FRWY. AND WOULD NOT START. I WAS STRANDED THERE FOR OVER 2 HOURS BEFORE THE CAR STARTED AGAIN AND I WAS ABLE TO DRIVE HOME. A FEW DAYS LATER I HAD IT TOWED TO JOE MYERS FORD. THEY COULDN'T GET TO IT FOR A MONTH OR LONGER SO I HAD TO GET IT TOWED BACK TO MY HOME. LATER IT WAS TOWED FROM MY HOME TO STERLING MCCALL FORD. I GOT THE CAR BACK AND IT STILL WOULD SHUT OFF WHEN I STOPPED OR SLOWED DOWN IN TRAFFIC ON A CITY STREET. IT WOULD JUST SHUT OFF. WHILE I'M DRIVING IT STARTS TO SPUTTER THEN CUT OFF BUT IT WON'T START FOR AWHILE AFTER THAT. THIS IS FRUSTRATING BECAUSE IT IS STILL HAPPENING OFF AND ON NOW FOR OVER A YEAR. I HAVE A 2 YEAR CHILD AND I AM REALLY AFRAID FOR OUR LIVES. I HAVE NO IDEA WHEN IT'S GOING TO JUST SHUT OFF OR NOT START AND IT IS REALLY DANGEROUS FOR ME AND MY CHILD. WHEN WE BOUGHT THIS CAR IT WAS NEW WITH 17 MILES ON IT IN FEBRUARY, 2017 BUT I AM SO AFRAID OF DRIVING IT. STERLING MCCALL CHECKED THE CAR OUT FOR ME AND TOLD ME THAT THEY FOUND NOTHING WRONG BUT IT STILL CUTS OFF. PLEASE HELP ME.
Power train, Engine, Fuel/propulsion system, Nov 1, 2020
THE VEHICLE WAS UNDER HALF A TANK PF FUEL AND BEGAM TO SPUTTER AND JOLT AMD DIES. IT STARTED BUT CRANKED LONG AND HARD. THIS HAPPENS WHENEVER THE FUEL IS AT HALF OR BELOW. I SEARCHED MY VIN IT SAYS THE FUEL RSCALL ISN'T A ISSUE BIT ITS DOING EXACTLY THAT.
Power train, Electrical system, Fuel/propulsion system, Oct 30, 2020
MANUFACTURER RECALL #18S32 NHTSA RECALL #18V735 I WAS DRIVING HOME FROM WORK. I WAS PROBABLY ABOUT A MILE AND HALF AWAY FROM MY WORK. I WAS APPROACHING A RED LIGHT AND BEGAN TO SLOW DOWN AND PREPARE TO STOP. ALL OF A SUDDEN, THE DISPLAY SHOWS "NOT IN DRIVE" WHEN IT OBVIOUSLY WAS OR I WOULDN'T BE MOVING... NEXT THING, LIGHTS/ELECTRONICS WERE FLICKERING AND CAR JUST TURNED OFF IN DRIVE. WHAT WAS REALLY SCARY AND ALMOST COSTED ME MY LIFE WAS MY HAZARDS WERE NOT DISPLAYING TO SURROUNDING DRIVERS THERE WERE A FEW TIMES WHEN I GOT YELLED OR HONKED AT BUT 1 OR 2 TIMES I ALMOST GOT RAN OVER.... AFTER MY FRIEND CAME TO HELP ME PUSH IT OUT OF ROAD, HE GOT IT IN PARK, RESTARTED AND GOT CAR STARTING AGAIN.... WE TOOK THE CAR TO OUR FAMILY MECHANIC AND HE TOOK A LOOK AT IT. HE WAS GOING TO CHARGE ME A LOT FOR THE PART NEEDED TO GET FIXED. WHICH BROUGHT ME TO GO SEE IF I CAN FIND A PART FOR CHEAPER OR A MECHANIC FOR CHEAPER. THAT'S WHEN I DISCOVERED ABOUT THIS VIN AND CAR RECALL.
Engine, Fuel/propulsion system, Oct 27, 2020
MY CAR CONTINUALLY SHUTS OFF WHILE DRIVING, FORD ACKNOWLEDGES THE RECALL BUT REFUSES TO PROVIDE ANY ASSISTANCE CLAIMING THE PART ISN'T READY. THE CAR WILL TURN OFF IN THE MIDDLE OF A HIGHWAY, OR AT A LIGHT WITH NO WARNING. FORD IS TELLING US THAT THEY CAN'T HELP US BUT IT ISN'T SAFE TO DRIVE OUR CAR AND NOBODY HAS HELPED US. THIS STARTED IN AUGUST AND CONTINUES TO NEARLY DAILY
Engine, Fuel/propulsion system, Oct 23, 2020
THE CAR IS JUMPING A LOT.
Fuel/propulsion system, Oct 16, 2020
CAR WILL NOT START AFTER FUELING. CAR SHAKES AND SHUTTERS AND TAKES MULTIPLE CRANKING ATTEMPTS TO START CAR. THIS ONLY HAPPENS AFTER FUELING. IT ALSO DOES NOT MATTER WHETHER THE TANK IS ALMOST EMPTY, HALF-WAY FULL, OR 3/4 FULL. THE SAME THING OCCURS EVERYTIME. THIS STARTED HAPPENING AFTER THE DEALERSHIP UPDATED MY SOFTWARE PER THE RECALL. CONTACTED THE DEALERSHIP AND THEY WANTED TO CHARGE ME $100 JUST TO DIAGNOSE A PROBLEM THAT STARTED AFTER THEY UPDATED MY SOFTWARE.
Fuel/propulsion system, Oct 8, 2020
I TOOK MY VEHICLE TO FORD FOR A RECALL ON THE CANISTER PURGE VALVE IN THE FUEL SYSTEM. THEY PREVIOUSLY FIXED IT ON APRIL 16, 2019. MY FUEL TANK IMPLODED AND MY CAR WAS STALLING OUT AND EVENTUALLY WOULD NOT START. NOW IT'S OUT AGAIN AND MY CAR IS STALLING OUT WHILE DRIVING, HAVING ISSUES WITH STARTING AND MY CHECK ENGINE LIGHT IS ON. THIS HAS ALL HAPPENED ON BOTH CITY STREET AT LIGHTS AND HIGHWAYS. MAINLY WHEN I AM STOPPED AT A STOP LIGHT IT WILL REV UP BY ITSELF AND THEN STALL OUT WHEN I START ACCELERATING. I'VE ALMOST BEEN REAR-ENDED DUE TO THIS ISSUE. I WAS TOLD THERE WAS NO SUCH RECALL ON MY VEHICLE FOR THIS MATTER AND WHEN I TRIED TO SHOW THEM THE DOCUMENT I HAVE FOR THE RECALL THEY STILL DEEMED IT INCORRECT. THEY REFUSED TO FIX MY CAR BECAUSE OF IT PREVIOUSLY BEING FIXED AND SENT ME ON MY WAY. I HAVE HAD MANY ISSUES WITH THE CAR RESULTING IN IT BREAKING DOWN MULTIPLE TIMES DUE TO RECALLS. THE TRANSMISSION ITSELF HAS BEEN REPLACED TWICE AND THE CPV ONCE AND NOW IT NEEDS REPLACED AGAIN. I CALLED FORD CORPORATE AND THEY WOULD NOT DO ANYTHING FOR ME, ONLY KEPT REPEATING THAT IT'S A ONE TIME FIX. FORD SIMPLY PUT A BAND-AID ON THE ISSUE RATHER THAN SOLVING THE ISSUE.
Fuel/propulsion system, Sep 29, 2020
IT IS HARD TO START AFTER REFUELING. STARTER KEEPS TRYING BUT UNLESS YOU PRESS THE GAS PEDAL, IT WILL NOT STARTS. THEN IT SPUTTERS WHEN IT STARTS. IT HAS ALSO SPUTTER A COUPLE OF TIMES WHEN RUNNING (BUT IT NEVER STALLED)
Fuel/propulsion system, Sep 8, 2020
WAS DRIVING ON CITY STREET AND THE CHECK ENGINE LIGHT CAME ON AND IMMEDIATELY THE CAR STARTED TO SHAKE AND VIBRATE, WAS MAKING A CLICKING SOUND, RPM'S WE'RE GOING UP AND DOWN AND THE CAR DIDN'T WANT TO MOVE. WAS ABLE TO GET IT OFF THE ROAD AND EVEN IN PARK THE RPM'S KEPT GOING UP AND DOWN AND CAR WAS SHAKING AND VIBRATING STILL
Vehicle speed control, Other or unspecified, Fuel/propulsion system, Aug 31, 2020
I BOUGHT A USED 2016 FORD FOCUS 4DR SE AT AUTOCITY EL CAJON ON MAY 21, 2018 WITH ODO: 45,141 AND WAS UNDER THE MANUFACTURER'S WARRANTY UPON PURCHASE FOR THE PRICE OF $15,164.23. OCTOBER 29, 2018- I RECEIVED A MASS EMAIL REMINDER FROM AUTO CITY TO CHECK IF THERE ARE ANY KNOWN RECALLS UNDER MY CAR. DECEMBER 2018- I RECEIVED A RECALL NOTICE FROM FORD VIA SNAIL MAIL AND CALLED A FORD DEALER TO SUBMIT A TICKET. I WAS TOLD THAT THE PARTS WERE NOT AVAILABLE TO FIX THE RECALL AND WILL BE NOTIFIED ONCE AVAILABLE. NO RESPONSE BACK REGARDING THE ISSUE TILL THIS DAY. SAFETY RECALL NOTICE 18S32/ NHTSA RECALL 18V-735 *I WAS ADVISED AND COMPLIED WITH ALWAYS LEAVING MY FUEL LEVEL TO 1/2 TANK OF GAS UNTIL THE RECALL GETS RESOLVED. AUGUST 2019- RECEIVED RECALL NOTICE VIA SNAIL MAIL. SAME ISSUE. SAME PROCEDURES: CALLED FORD DEALER, LEFT A TICKET/REQUEST, NO RESOLUTION. AUGUST 10, 2019-WENT TO GET OIL CHANGE AND ALIGNMENT. STARTED TO NOTICE JERKING WHILE DRIVING, ACCELERATION ISSUE, CAR START TROUBLES AND ENGINE LIGHT TURNING ON/OFF. DECEMBER 2019-GOT AN INITIAL CHECK FROM NORTH PARK AUTO REPAIR DUE TO ENGINE LIGHT ON. DTC DESCRIPTION: P219A- AIR/FUEL RATIO IMBALANCE -I WAS REFERRED TO AUTOCITY TO GET IT FIX UNDER WARRANTY DECEMBER 9, 2019- I REACHED OUT TO AUTOCITY VIA EMAIL AND TELLING THEM MY CONCERNS ABOUT THE ENGINE LIGHT AND THAT I HAVE NOT BEEN USING MY CAR FOR 2 WEEKS. DECEMBER 19, 2019- I GOT AN APPOINTMENT WITH AUTOCITY AND GOT A RESOLUTION UNDER THEIR WARRANTY: PORTFOLIO SERVICE WARRANTY WHICH LEFT ME TO PAY $100 COPAY. RECEIPT SHOWS THE FAULT CODE: P1294 THE ENGINE LIGHT ISSUE WAS FIXED , HOWEVER, I AM STILL EXPERIENCING JERKING, ACCELERATION LAG AND TROUBLE STARTING WHILE USING THE CAR TILL THIS DAY.
Fuel/propulsion system, Aug 21, 2020
CAR ENGINE COMPLETELY STALLED WHILE STATIONARY ON A STREET AT A RED LIGHT, THE ENGINE WOULD CRANK AND THE CAR SHOOK AGGRESSIVELY BUT WOULD NOT START. I WAS STRANDED A BUSY ROAD UNTIL SOMEONE COULD PUSH MY VEHICLE OUT OF THE WAY OF TRAFFIC WHILE IN NEUTRAL. EVENTUALLY AFTER SEVERAL TRIES AND CALLED TOW, THE CAR DID START UP AFTER ABOUT 20 MINUTES OF STALLED TIME. WHEN CAR STARTED, OIL AND ENGINE LIGHTS WERE LIT UP ON DASH. THE FUEL LEVEL WAS AT 88 MILES TO EMPTY. WHEN CAR WAS BROUGHT TO DEALERSHIP, DEALER EVALUATED THE VEHICLE AND DIAGNOSED THAT THE FREEZE FRAME DATA SHOWED NO FUEL PRESSURE AT START. THEY SUSPECTED FUEL PUMP FAILURE, THERE WAS TANK DEFORMATION AND THE STRAP RETAINER POPPED OFF SHOWING TANK FLEX. FUEL TANK WAS REPLACED, AND FUEL PUMP AND ALL RELATED HARDWARE, EVAP CANISTER, EVAP PURGE VALVE. INVOICE EXPENSES TOTALED TO $1070.67. CALLED FORD DIRECTLY TO FILE COMPLAINT REGARDING SAFETY RECALL 18S32 AND WAS TOLD BECAUSE THE VEHICLE WAS INSPECTED IN 2019 FOR THESE SYMPTOMS THAT IT WAS NOT COVERED UNDER RECALL 18S32. RECALL STATES: "THE ENGINE MAY STALL DUE TO A STUCK CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM. A STUCK CPV CAN LEAD TO EXCESSIVE VACUUM IN THE FUEL VAPOR SYSTEM, CAUSING THE PLASTIC FUEL TANK TO DEFORM, RESULTING IN AN INACCURATE OR ERRATIC FUEL GAUGE INDICATION, INACCURATE DISTANCE TO EMPTY (DTE), AND/OR OTHER DRIVABILITY CONCERNS. THE VEHICLE MAY ALSO EXHIBIT AN ILLUMINATED MALFUNCTION INDICATOR LAMP.
Fuel/propulsion system, Aug 11, 2020
MY GAS TANK IS STARTING TO IMPLODE
Fuel/propulsion system, Jul 10, 2020
DURING EARLY LOCKDOWN FOR PANDEMIC I ALLOWED A LOCAL FORD DEALERSHIP TO VALET SERVICE MY CAR FOR OIL CHANGE, INSPECTION, ETC AS WELL AS A FUEL TANK RECALL 18S32. CAR WAS SHOWING NO RECALL SYMPTOMS BEFORE THE SERVICE BUT WAS RETURNED TO ME IN VERY POOR CONDITION. ENGINE SEEMS TO VAPOR LOCK AT THE MOST INOPPORTUNE TIMES WITH NO POWER TO ACCELERATE INTO TRAFFIC AND WANTS TO STALL OUT, THEN IT CATCHES ITS BREATHE AND WANTS TO TAKE OFF OUT FROM UNDER ME. I'M A 62 YR OLD WOMAN WHO TRUSTED A LOCAL DEALERSHIP AND NOW I HAVE A CAR THAT IS EXTREMELY UNSAFE TO DRIVE. THE SERVICE WRITER COULD CARE LESS AND WANTS TO CLAIM THAT I NOW NEED A NEW TRANSMISSION. JUST DID A SHODDY JOB AND WANT MORE MONEY FROM ME. I'M SO DISAPPOINTED.
Power train, Fuel/propulsion system, Jun 29, 2020
MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO A LOCAL MECHANIC. THE CODES WERE P1450 AND PO456 WHICH ARE ASSOCIATED WITH THE SAFETY RECALL OF THE CANISTER PURGE VALVE. THE FUEL TANK IS ALSO DEFORMED. MY CARS VIN IS NOT ASSOCIATED WITH THE RECALL SO THEY WILL NOT COVER IT AND I AM EXPECTED TO COVER IT. MY CAR ALSO HAS VIBRATION AT IDLE AND HAS CLUTCH SHUDDER OVER 250 RPM. FORD FIXED MY TRANSMISSION MODULE IN 2018 WITH A PREVIOUS RECALL AFTER IT STALLED SEVERAL TIMES. NOW I AM HAVING ISSUES AGAIN. THE SERVICE ADVISOR SAID THEY UPDATED THE TRANSMISSION MODULE IN 2018 BUT THE CUSTOMER CARE AGENT TRIED TO TELL ME THEY REPLACED THE PARTS ENTIRELY IN 2018 AND NOT JUST UPDATED. I NOTIFIED HER OF THE SERVICE ADVISORS STATEMENT AND THEN SHE WENT BACK TO SAYING MY VIN WASN'T PART OF AN OPEN RECALL. MY VEHICLE IS AT 74,563 MILES AND HAS ALREADY HAD SEVERAL MAJOR ISSUES REGARDING TRANSMISSION AND CANISTER PURGE VALVE.
Power train, Engine, Fuel/propulsion system, Jun 24, 2020
THIS IS THE SECOND TIME THIS CAR GETS A P0299 FAILURE. I WAS ON THE FREEWAY, TRYING TO SPEED UP, WHEN THE ENGINE REVVED UP QUICKLY, BUT DID NOT CHANGE GEAR. INSTEAD, THE CAR STARTED SLOWING DOWN. AFTER A FEW SECONDS, THE CAR STARTED SPEEDING UP AT A SLUGGISH RATE. THE CAR NOW HAS A WHEEZING NOISE WHEN IN OPERATION AS IT ACCELERATES. *TR
Other or unspecified, Fuel/propulsion system, May 26, 2020
I JUST RECENTLY BOUGHT A CAR AND IT HAS BEEN STALLING WHILE DRIVING AND HAVING DIFFICULTY STARTING/REVVING ITSELF UP AFTER I FILL THE GAS TANK. I HAVE TAKEN IT TO A SHOP TO GET A DIAGNOSIS AND THEY SAID THAT IT MIGHT HAVE BEEN THE RECALL FOR THE GAS TANK. WELL, I LOOKED UP TO SEE IF MY CAR HAD ALREADY GOTTEN FIX FOR THE RECALL AND IT SAID THAT IT DID. SO IT MIGHT HAVE HAPPENED AGAIN, AND I'M NOT QUITE SURE WHAT TO DO. IT HAPPENS EVERY SO OFTEN. AS THE ENGINE LIGHT ALSO COMES ON AND OFF. WHEN THE LIGHT IS OFF, THE CAR IS PERFECTLY FINE, BUT WHEN IT'S ON, IT TRIES TO STALL. *TR
Power train, Fuel/propulsion system, Apr 20, 2020
THE PURGE CANISTER VALVE HAD A SAFETY RECALL LAST YEAR, WHICH THE DEALERSHIP STATED THEY PERFORMED AND MARKED THE RECALL AS COMPLETED. HOWEVER, THE PART WAS NEVER REPLACED, AND IS IN FACT DEFECTIVE. WHEN FILLING THE CAR WITH GAS, IT DOES NOT WANT TO START AND STALLS OUT MULTIPLE TIMES. WHEN IT DOES START, IT RUNS ROUGH FOR ABOUT TEN MINUTES. THE DEALERSHIP IS REFUSING TO FIX THE ISSUE WITHOUT CHARGING ME, DESPITE THE FACT THEY NEVER REPLACED THE PART. THEY ALSO REFUSE TO REPAIR THE TRANSMISSION SHUDDER THAT IS A KNOWN ISSUE BECAUSE IT'S NO LONGER UNDER WARRANTY, EVEN THOUGH THEY SAID THAT FORD WAS COVERING THAT ISSUE UP TO 100,000 MILES.
Service brakes, Engine, Fuel/propulsion system, Mar 20, 2020
CAR JERKING AFTER FUELING GAS, THE SHUTS OFF. HAVE TROUBLE RESTARTING. BRAKES WENT OUT WHILE I WAS DRIVING ALMOST CRASHED INTO SOMEONE. ECOBOOST WORKED VERY FEW TIMES
Engine, Fuel/propulsion system, Mar 19, 2020
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. ADDITIONALLY, AFTER REFUELING THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT INDICATED THAT THE VEHICLE STALLED SEVERAL TIMES BEFORE STARTING TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO RISER FORD LINCOLN LOCATED AT (4201 CENTRAL AVE, HOT SPRINGS AR) WHERE THE POWER TRAIN CONTROL MODULE WAS REPROGRAMMED UNDER THE NHTSA CAMPAIGN NUMBER 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Power train, Fuel/propulsion system, Feb 29, 2020
HAS RECALL FOR FUEL PUMP DEFORMATION. AND ALSO TRANSMISSION FAULT SERVICE SOON LIGHT. SHIFTS WEIRDLY AND WHEN COMING TO A STOP THE TRANSMISSION SHUTTERS AND BRAKES ABRUPTLY.
Fuel/propulsion system, Feb 20, 2020
SAME ISSUE WITH FUEL TANK DEFORMATION. OCTOBER 2018 WAS THE RECALL. ABOUT 1 YEAR AGO GREENWAY FORD HAD THE CAR FOR THE WHOLE DAY AND STATED THEY FIXED IT BUT NOW I RECEIVED A LETTER STATING THE RECALL FIXING WAS INCOMPLETE AND THE RECALL STATES IT IS INCREASED RISK FOR A CRASH DUE TO STALLING OF THE ENGINE. SEPTEMBER 2017 SHIFTING CLUTCH FAILED AND WAS NOT INFORMED AUGUST 7 2017 TRANSMISSION SHUTTERING NOW THERE IS A FUEL TANK DEFORMATION THE CAR SHAKES ALOT