2016 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,192 owner complaints filed for this model year. This is the 6th highest complaint count among 19 Focus model years with reports.
Of the 2016 reports, 27 involved a crash and 3 involved a fire. 24 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed February 13, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026. This recall expands previous recall number 25V685.
Campaign 26V012000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Engine and engine cooling, engine, oil/lubrication, pumpDec 22, 2023
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.
Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Owner notification letters were mailed August 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S64.
Campaign 23V905000 on NHTSA.gov
Power train, manual transmissionNov 28, 2018
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 18S07. Note: This recall is an expansion of Recall 18V-169.
Campaign 18V845000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Structure, bodyJan 24, 2017
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall began March 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.
Campaign 17V052000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Representative owner complaints
1,192 reports, newest first.
Power train, Vehicle speed control, Nov 8, 2019
WHEN CAR WARMS UP ABOUT 25 MINUTES WHEN ACCELERATING FROM A STOP THE CAR JOLTS AND SHUTTERS AND SHAKES YOUR BODY AS YOU'RE HOLDING THE STEERING WHEEL. SO IT IS VERY DANGEROUS WHEN ENTERING AN INTERSECTION AND YOUR GO TO ACCELERATE AND THE CAR SHAKES YOUR BODY BECAUSE IT'S JOLTING BECAUSE THE TRANSMISSION IS ACTING UP. THIS IS DEFINITELY A SAFETY ISSUE AND NEEDS TO BE ADDRESSED.
Fuel/propulsion system, Nov 7, 2019
I TOOK MY CAR IN FOR THE RECALL, AND THE DEALERSHIP REPLACED THE EVAP PURGE VALVE. AFTER GETTING IT FIXED I HAD TO RETURN THE CAR TO THE DEALERSHIP 2 WEEKS LATER BECAUSE IT DIES EVERY TIME I GET GAS, NOT THE PROBLEM I WAS HAVING BEFORE. THE DEALERSHIP DETERMINED THIS WAS BECAUSE FORD SENT OUT A FAULTY PART, AND THE FLAP ISN'T CLOSING ON THE VALVE. FORD WILL NOT FIX THE PROBLEM THE THE RECALL SAY IT IS A ONE TIME FIX, THE DEALERSHIP WILL ALSO NOT FIX THE PROBLEM AS THEY STATE IT IS IS FORDS RESPONSIBILITY.
Power train, Nov 6, 2019
TRANSMISSION SHUDDERS, SHAKES, BANGS, MIS-SHIFTS, ETC. WHILE DRIVING; MOSTLY DURING UP OR DOWN SHIFTS. THIS IS DANGEROUS. DEALER ROMANO FORD IN FAYETTEVILLE, NY HAS GIVEN UP; WE ALL KNOW THERE IS NO REPAIR.
Power train, Engine, Nov 4, 2019
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING APPROXIMATELY 50-65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PURGE SOLENOID SEIZED IN THE OPEN OR CLOSED POSITION, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS REPAIRED. ADDITIONALLY, THE VEHICLE EXPERIENCED A SHUDDER IN THE TRANSMISSION AND HARD SHIFT BETWEEN GEARS WHILE BEING DRIVEN. THE CONTACT ALSO STATED THAT, INTERMITTENTLY, THE VEHICLE FAILED TO SHIFT INTO REVERSE AFTER THE CLUTCH WAS REPLACED. THE FAILURE TO SHIFT INTO REVERSE WAS A NEW SYMPTOM THAT OCCURRED ONLY AFTER THE CLUTCH WAS REPLACED. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 72,573.
Power train, Nov 4, 2019
THE VEHICLE IS EXPERIENCING A TRANSMISSION SHUTTER BUT IS NOT INCLUDED IN THE RECALL. THIS IS A SAFETY CONCERN THAT ALMOST CAUSED ME AN ACCIDENT AND NEEDS TO BE ADDRESSED. FORD MOTOR COMPANY IS NOT HELPING AND WANTS ME TO PAY OUT OF POCKET.
Power train, Engine, Oct 30, 2019
THE VEHICLE SHUDDERS WHEN ACCELERATING AND DOES NOT SLOW DOWN PROPERLY WHEN DECELERATING. THIS CONDITION BECOMES WORSE ON HOTTER DAYS AND WHEN THE ENGINE IS HOT. ALSO, WHEN TAKING OFF FROM A COMPLETE STOP THE CAR SHUDDERS THE WORSE. THE CAR ALSO FEELS UNSAFE WHEN TRYING TO SLOW DOWN. IT FEELS AS IF THE CAR IS STAYING IN A HIGHER GEAR WHEN LETTING OFF THE ACCELERATOR PEDAL AND NOT DOWNSHIFTING PROPERLY.
Power train, Oct 28, 2019
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND HESITATED WHILE ATTEMPTING TO ACCELERATE AND THE TRANSMISSION RANDOMLY SHIFTED GEARS. IN ADDITION, THE VEHICLE WOULD SOMETIMES ERRONEOUSLY DOWNSHIFT AND/OR UPSHIFT AND SWITCH INTO NEUTRAL. THE VEHICLE WAS TAKEN TO PUGMIRE FORD (352 N. TENNESSEE ST, CARTERSVILLE, GA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND THE DUAL CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 59,800.
Power train, Oct 28, 2019
TL* THE CONSUMER OWNS A 2016 FORD FOCUS. THE CONSUMER STATED THAT WHILE THEY WERE ACCELERATING FROM A STOP, THE TRANSMISSION STARTED TO JERK AND HESITATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONSUMER CALLED SUPERIOR FORD OF PLYMOUTH (9705 56TH AVE N, PLYMOUTH, MN 55442, (877) 735-4755) AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT STATED THAT THE SAME DEALER CALIBRATED THE VEHICLE A YEAR AGO, BUT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. *BF *AS
Power train, Oct 28, 2019
TRANSMISSION SHUDDER ISSUES THAT EVERY OTHER 2016 OR OLDER FORD FOCUS HAS BUT FOR SOME REASON MINE IS NOT COVERED BY THE EXTENDED WARRANTY.
Power train, Engine, Oct 28, 2019
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND FAILED TO PROPERLY ACCELERATE. THE FAILURE OCCURRED SEVERAL TIMES WHILE ATTEMPTING TO MERGE INTO TRAFFIC AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO CHAPMAN FORD (6744 BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ) WHERE IT WAS DIAGNOSED THAT THE DUAL CLUTCH TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE CLUTCH WAS REPLACED AT 18,000 MILES, BUT THE FAILURE RECURRED AND THE CLUTCH WAS REPLACED A SECOND TIME AT 53,000 MILES. RECENTLY, THE FAILURE RECURRED AT 79,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. IN ADDITION, AFTER RECEIVING A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM), THE CHECK ENGINE INDICATOR ILLUMINATED PRIOR TO THE ENGINE STALLING. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE THE PURGE VALVE WAS REPLACED. THE FAILURE WAS REMEDIED. THE FAILURE MILEAGE WAS 18,000.
Power train, Oct 24, 2019
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT TOOK A FEW SECONDS TO ACCELERATE AS IF IT HAD A MANUAL TRANSMISSION. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY ONE YEAR AND WORSENED OVER TIME. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,500.
Engine, Oct 24, 2019
AT HIGHWAY SPEED, VEHICLE WENT INTO LIMP MODE RESTRICTING THROTTLE RESPONSE WITH NO DASH INDICATORS. UNABLE TO ACCELERATE. NO CHECK ENGINE LIGHT, NO MESSAGES, ALL GAUGES IN NORMAL RANGE. UNSAFE CONDITION WHEN VEHICLE RESPONDS VERY SLOWLY WITH NO INDICATOR FOR DRIVER. VEHICLE IS THE 1.0 L ECOBOOST WITH 6MT TRANSMISSION.
Other or unspecified, Oct 23, 2019
I HAVE AN ISSUE WITH TRANSMISSION SLIPPING AND CAR BE STALLING AND I HAD IT REPAIRED TWO MONTHS AGO AND IT'S JUST RECENTLY STARTED DOING THE SAME THING TRANSMISSION SLIPPING AND OVER HEATING AND IT'S STALLING WHILE DRIVING AND I HAD TO TURN OFF THE CAR FOR A MINUTE AND WHEN I PUT IT IN DRIVE THE DASH BOARD WARNING ⚠️ TRANSMISSION OVERHEATING PULL OVER SAFETY AND I HAD IT REPAIRED TWO TIMES THE FIRST TIME I HAD AN ISSUE WITH THE TRANSMISSION THE CAR WOULDN'T MOVE AT ALL WHEN PUT THE VEHICLE IN DRIVE.
Other or unspecified, Oct 21, 2019
2016 FORD FOCUS. CONSUMER WRITES IN REGARD TO FORD RECALL NOTICE. *AS *JS
Fuel/propulsion system, Oct 20, 2019
MY CAR RUNS WELL BUT AFTER DRIVING MY CAR IN MOTION IT BEGINS SHAKING AND THEN IT TURNS OFF. I CRANKED MY CAR AGAIN AND IT RUNS GOOD IN A STREET BUT IT KEEPS DOING THE SAME THIN ALL OVER AGAIN.
Fuel system, Gasoline, Oct 18, 2019
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KELLY FORD (420 CABOT ST, BEVERLY, MA 01915, (978) 922-0059) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Oct 18, 2019
WHEN THE CAR WAS AT 55K, THE DUAL CLUTCH TRANSMISSION'S CLUTCHES WERE SLIPPING OUT OF GEAR FROM 1000-3000 RPM AND PRODUCED EXTREME JERKINESS. IT WOULD HAPPEN FROM A STOP AS WELL AS JUST DRIVING IN THAT RPM RANGE. I HAD TO GET MY INPUT SHAFT SEAL AND CLUTCHES REPLACED AT 56K. MIND YOU CLUTCHES ARE SUPPOSED TO LAST 100K ACCORDING TO FORD. ALSO WHILE BACKING UP THE CAR WOULD VIOLENTLY JERK AS THE CLUTCH WAS SLIPPING, IT WAS ALSO DIFFICULT TO GO UPHILL. THE CLUTCH REPAIR MADE IT FEEL BETTER, THE SHUDDER IS COMING BACK IN JUST 1000 MILES AT 57K. I AM AFRAID THAT THE CLUTCHES WILL SLIP AGAIN AND SHIFT INTO NEUTRAL WHILE DRIVING. I HAVE NO WARRANTY EITHER, I DON'T THINK I SHOULD BE EATING A COST OF ALMOST 2000 FOR A PROBLEM THAT SHOULD NOT EXIST. PLEASE GET A RECALL GOING FOR THIS...
Power train, Electronic stability control (ESC), Engine, Oct 15, 2019
MY 2016 FORD FOCUS SE HAS STALLED WHILE DRIVING ON THE FREEWAY TWICE IN THE PAST TWO WEEKS. IN ADDITION, THE TRANSMISSION IS VERY JERKY AND THE ENGINE STUDDERS AND MAKES LOUD NOISES WHEN SHIFTING INTO 2ND AND 3RD GEARS. THE CAR ONLY HAS 53,000 MILES ON IT, YET THE TRANSMISSION IS DEFECTIVE.
Other or unspecified, Fuel/propulsion system, Oct 13, 2019
P1450 CODE PURGE VALVE
Engine, Oct 12, 2019
ENGINE MISFIRE, STEAM FROM TAILPIPE, ROUGH IDLE, NUMEROUS ENGINE REPAIRS CYLINDER 3, METAL SHAVINGS IN OIL PAN. IN MOTION HIGHWAY STALLED OUT.
Power train, Oct 10, 2019
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ACADEMY FORD SALES (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN). THE FAILURE MILEAGE WAS 70,000.
Power train, Oct 9, 2019
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION SHOOK VIOLENTLY WHEN ACCELERATING AND THE VEHICLE FAILED TO MOVE FORWARD. THE CONTACT ALSO STATED THAT THE TRANSMISSION SLIPPED AND SLAMMED WHEN SWITCHING GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VACHON FORD (455 PROVIDENCE RD, BROOKLYN, CT 06234, (860) 774-3673) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN AND PROVIDED CASE NUMBER: 24492522. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Power train, Engine, Oct 8, 2019
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 30-55 MPH, THE GEAR SHIFTED INTO NEUTRAL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE "ENGINE TOO HOT" MESSAGE WAS DISPLAYED AND THE VEHICLE FAILED TO ACCELERATE AND/OR START. THE VEHICLE WAS TAKEN TO CAVALIER FORD GREENBRIER (1515 S MILITARY HWY, CHESAPEAKE, VA 23320, (757) 424-1111), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000.
Power train, Oct 8, 2019
MY VEHICLE SHUTTERS WHEN ATTEMPTING TO SHIFT OUT OF 1ST GEAR, AND IS OFTEN ASSOCIATED WITH A LOUD NOISE. THE ISSUE HAS GRADUALLY INCREASED IN SEVERITY UNTIL LAST WEEK (10.01.19) MY CAR STALLED AT AN INTERSECTION AFTER STOPPING AT A RED LIGHT. AFTER TALKING WITH AUTOMOTIVE TECHNICIANS AT A FORD DEALERSHIP THIS IS A RESULT OF A FAULTY CLUTCH SYSTEM. HOWEVER, AT THIS TIME FORD REFUSES TO ACKNOWLEDGE ANY WRONGDOING IN REGARDS TO THIS PROBLEM IN MY MAKE AND MODEL.
Power train, Oct 4, 2019
TL* THE CONTACT OWNS A 2016 FORD FOCUS. AFTER REVERSING OUT OF A PARKING SPACE AT 10 MPH, THE VEHICLE WAS SHIFTED INTO DRIVE, AN ABNORMAL NOISE WAS HEARD, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE NOISE CONTINUED WHILE DRIVING AT LOW SPEEDS. ONCE STOPPED, THE VEHICLE WAS UNABLE TO SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO KOONS FORD OF ANNAPOLIS (2540 RIVA RD, ANNAPOLIS, MD 21401) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND CLUTCH NEEDED TO BE REPLACED ALONG WITH THE PCM VALVE. THE CONTACT WAS ALSO MADE AWARE THAT A PORTION OF THE REPAIRS WERE COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A MANAGER TO CALL BACK. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.