2017 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 903 owner complaints filed for this model year. This is the 10th highest complaint count among 19 Focus model years with reports.
Of the 2017 reports, 18 involved a crash and 2 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed February 13, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026. This recall expands previous recall number 25V685.
Campaign 26V012000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Engine and engine cooling, engine, oil/lubrication, pumpDec 22, 2023
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.
Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Owner notification letters were mailed August 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S64.
Campaign 23V905000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Power train, manual transmissionNov 28, 2018
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 18S07. Note: This recall is an expansion of Recall 18V-169.
Campaign 18V845000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Seat belts, rear/otherAug 28, 2017
Ford Motor Company (Ford) is recalling certain 2017 Focus vehicles. The rear left side seat back frame may have an insufficient weld between the outboard pivot bracket and the pivot nut joint, resulting in the seat back having reduced strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
The reduced seat back strength may increase the risk of injury in the event of a crash.
Ford will notify owners, and dealers will inspect and replace the rear second left side rear seat back as necessary, free of charge. The recall began October 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C13.
Campaign 17V528000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Representative owner complaints: engine
304 reports, newest first. Show all
Power train, Engine, Fuel/propulsion system, Oct 6, 2020
WHEN ACCELERATING, TYPICALLY FROM A STOPPED POSITION BUT NOT EXCLUSIVELY, THE TRANSMISSION SHUDDERS. THIS STARTED HAPPENING AT ABOUT 20K MILES AND I'M TOLD BY THE FORD DEALERSHIP "SOME SHUDDERING IS TO BE EXPECTED & CANNOT BE REPAIRED". I DISAGREE. THIS IS NOT TO BE EXPECTED AS NO OTHER VEHICLE I'VE OWNED DID THIS UNLESS THERE WAS A MECHANICAL PROBLEM.
Electrical system, Engine, Fuel/propulsion system, Sep 23, 2020
USER HAD A QUARTER OF A TANK OF GAS BEFORE HEADING HOME. SHORTLY AFTER, USER STARTED THE CAR AND IT STALLED. USER DID NOT THINK MUCH OF IT. USER SHUT IT DOWN AND TURNED KEY TO THE "ON" POSITION AND THE CHECK ENGINE LIGHT TURNED ON. THE CAR TURNED OVER AND WORKED. SHORTLY AFTER, USER WAS DRIVING CAR DOWN THE ROAD TOWARDS HIS HOUSE AND THE ENGINE STALLED. SYSTEMS AND ELECTRONICS SCREEN WERE ON, BUT EVERYTHING ELSE GLITCHED AND NOTHING REALLY WORKED, THE CAR TORQUE STEERED THE USER INTO ONCOMING TRAFFIC LANE. USER HAD TO USE E-BRAKE TO PROPERLY SLOW DOWN AND PULL TO THE SHOULDER OF THE ROAD AND TURN KEY ALL THE WAY OFF INTO THE "OFF" POSITION. USER WAITED 5 MINUTES TO ENSURE ALL SYSTEMS WERE SHUT DOWN, AND STARTED CAR BACK UP AGAIN TO SAFELY DRIVE THE REST OF THE WAY HOME. USER HAS EXTENDED WARRANTY AND WILL IMMEDIATELY HAVE DEALERSHIP LOOK AT VEHICLE.
Power train, Other or unspecified, Engine, Sep 18, 2020
1) BATTERY WAS REPLACED. CORROSION SURROUNDING BATTERY & ALL PARTS OF BATTERY. TOOK THE CAR TO INSPECTION <2 MONTHS LATER AND CORROSION WAS JUST AS BAD. 2) HAVE TAKEN CARE IN EVERY 2-4 MONTHS SINCE PURCHASING NEW IN 2018. UPON ACCELERATION AND TURNING, CAR SHAKES AND STUTTERS. EACH TIME IT IS TAKEN IN, THERE IS NOTHING DONE BECAUSE "IT'S A KNOWN PROBLEM AND THERE'S NO FIX."
Engine, Fuel/propulsion system, Aug 14, 2020
MY ENGINE LIGHT CAME ON WHILE DRIVING TO WORK ON A CITY STREET AROUND 7:30 AM ON MY WAY TO WORK AND WHEN I GOT HOME MY HUSBAND CHECK THE CODE WAS P144A FOR A EVAP PURGE VALVE. AFTER DOING SOME RESEARCH THIS IS A COMMON PROBLEM WITH A RECALL JUST NOT FOR MY VEHICLE.
Engine, Jul 11, 2020
WHILE COMING DOWN A HILL MY VEHICLE'S ENGINE BEGAN TO BIG DOWN AS IF TO STALL. MY ENGINE OIL LIGHT CAME ON, I PULLED INTO A LOCAL OIL SERVICE STATION TO HAVE THEM CHECK THE OIL, (PREVIOUS SERVICE WAS APPROXIMATELY 1 MONTH PRIOR AND IT HAD ONLY BEEN APPROXIMATELY 1200 MILES SINCE LAST SERVICE). THEY SAID THAT THE OIL WAS FINE BUT I HAD THEM CHANGE THE OIL AGAIN JUST TO BE SURE. THE OIL LIGHT REFUSED TO GO OUT. I THEN HAD THE VEHICLE TOWED TO THE CLOSEST FORD DEALERSHIP BECAUSE THE VEHICLE BECAME UNSAFE AND COULD NOT BE DRIVE ACCORDING TO THE SERVICE STATION. AFTER A WEEK AT THE FORD DEALERSHIP IT WAS DETERMINED THAT THE ENGINE WAS NO LONGER HOLDING OIL PRESSURE AND THAT VARIOUS COMPONENTS INSIDE THE ENGINE HAD NOW STARTED THROWING THE CHECK ENGINE LIGHT. THE DEALERSHIP INFORMANT ME IT WOULD BE APPROXIMATELY $7700 TO REPLACE THE ENGINE, AS THE VEHICLE'S ENGINE IS IN A STATE OF FAILURE. THE VEHICLE HAS BEEN TOWED FROM THE DEALERSHIP AND SITTING IN MY DRIVEWAY AT 71457 MILES... THE DEALERSHIP SAYS THAT BECAUSE THE VEHICLE IS 11450 MILES OUT OF WARRANTY THAT THERE IS NOTHING THEY CAN DO. VEHICLE WAS REGULARLY SERVICED. I HAVE READ VARIOUS OTHER COMPLAINTS ABOUT THIS YEAR MAKE AND MODEL HAVING THE SAME ISSUE WHICH HAS LEAD TO THE VEHICLES BECOMING UNSAFE TO DRIVE AND ULTIMATELY UNABLE TO BE DRIVEN.
Engine, Jun 26, 2020
I WAS COMING OFF FREEWAY AND GETTING ONTO ANOTHER FREEWAY WHEN, AS I WAS SPEEDING UP TO MERGE, MY CAR BOGGED DOWN AS IF RUNNING OUT OF GAS. I LOOKED AT THE DASH AND SAW MY OIL LIGHT HAD COME ON. SO I PULLED OVER TO AN EXIT WITHIN 30 YDS. AND PULLED ONTO A STREET ABOUT ANOTHER 30 YDS. AWAY. I SHUT OFF THE CAR AND LET IT SIT A FEW MINUTES THEN CHECKED OIL. WHEN I DID, THE OIL SHOWED FULL. I THEN CALLED THE FORD DEALER I TAKE MY CAR TO FOR OIL CHANGES AND SPOKE WITH A SERVICE GUY AND TOLD HIM WHAT HAPPENED. HE WAS PUZZLED AND ASKED A FEW QUESTIONS AND THEN WE TRIED TO RESET THE OIL LIGHT. AFTER DOING THE RESET THE OIL LIGHT CAME BACK ON. I TRIED STARTING THE CAR AND IT STARTED FINE. NO ABNORMAL SOUNDS COMING FROM THE ENGINE AND IT IDLED FINE. I DECIDED TO TRY THE FREEWAY AGAIN TO SEE IF THE OIL LIGHT WAS A FLUKE. THE NEXT EXIT WAS ONLY A HALF MILE AWAY SO I COULD EASILY GET OFF FREEWAY IF NECESSARY. AGAIN, THE FREEWAY WAS ONLY ABOUT 30 YDS AWAY SO WHEN I STARTED TO MERGE ONTO THE FREEWAY THE SAME THING HAPPENED. THE CAR ACCELERATED SLOWLY AND THEN BOGGED DOWN AND THE DASH FLASHED THE ENGINE NEEDED ATTENTION OR SOMETHING LIKE THAT. AGAIN I GOT OFF AT THE NEXT EXIT, WHICH WAS RIGHT THERE WHEN IT HAPPENED. I HAD THE CAR TOWED TO THE FORD DEALER NEAR WHERE I LIVE. SERVICE WAS CLOSED BUT SOME SALES PEOPLE WERE STILL THERE AND THEY TOLD US WHERE TO PUT THE CAR. THEY DIDN'T LOOK AT THE CAR UNTIL MONDAY AND EVEN THEN THEY DIDN'T REALLY OPEN THE CAR UP AND LOOK AT IT. THE TECHNICIAN SAID PROBABLY THE TIMING/OIL PUMP BELT BROKE OR SHREDDED AND CLOGGED UP THE OIL PUMP. TO OPEN UP THE ENGINE WOULD COST $800 TO FIND OUT THE ACTUAL PROBLEM AND IF THE TECH WAS RIGHT THE ENGINE WOULD HAVE TO BE REPLACED COSTING $7400. ALL THIS BECAUSE OF A FAULTY BELT DESIGNED TO LAST 125,000-150,000 MILES. LUCKILY I WASN'T DRIVING 65MPH IN THE MIDDLE OF THE FREEWAY AND BREAKING DOWN AND GETTING SLAMMED. *TR
Engine, Jun 25, 2020
SLIPPAGE WITH TRANSMISSION ON TURNING CORNERS. FLUID IS GOOD ON VEHICLE. HAPPENS WITH EACH TURN, RIGHT OR LEFT. ENGINE REVS ON TURNS UP TO PASS 3 RPMS. THIS STARTED WITH THE PURCHASE OF THE VEHICLE IN AUG 2019. I KNEW MY DEALER WOULD NOT ADDRESS IT A FEW DAYS AFTER PURCHASE. *TR
Engine, Jun 24, 2020
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE OIL LEVEL WARNING LIGHT FLASHED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER AND INSPECTED THE VEHICLE BUT FOUND NO ISSUES WITH THE VEHICLE. THE CONTACT CALLED PERRY FORD OF POWAY (12740 POWAY RD, POWAY, CA 92064, (858) 748-1400) AND SPOKE WITH A REPRESENTATIVE WHO ATTEMPTED TO ASSIST WITH THE WARNING LIGHT FAILURE. THE CONTACT WAS UNABLE TO RESET THE WARNING LIGHT AND ATTEMPTED TO RESUME NORMAL DRIVING HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE SAME DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 68,000.*DT MECHANIC TOLD THE CONSUMER THERE WERE ISSSUES WITH TIMING/OIL PUMP BELT (LOCATED INSIDE THE ENGINE) BROKE/SHRED. OIL PRESSURE DROPPED AND PIECES OF BELT CLOGGED OIL PUMP AND ALSO CIRCULATED THROUGH THE ENGINE. ENGINE NEEDS REPLACEMENT. ESTIMATED COST: $7100. *JB
Engine, May 24, 2020
PURCHASED VEHICLE 2017 FORD FOCUS SE 03/2019 BY AUGUST 2019 MY CHECK ENGINE LIGHT CAME ON AND MY CAR JUST START STOPPING SUDDENLY OUT KNOW WERE AND WHEN I PUT GAS IN THE CAR IT JUMPS AND TAKE SOME TIME TO START BACK UP NOT CLEAR WHY THIS WAS HAPPENING WENT AND GOT A SMOKE DETECTOR TEST AND IT WAS DISCOVERED I HAD AN EVAP/MISSION PROBLEM. I NOTICED THAT IT WAS A RECALL ON THIS SAME ISSUE IN THE SAME YEAR I PURCHASED THE CAR AND MY CAR IS NOT CONSIDER ON THE RECALL. *TR
Power train, Vehicle speed control, Engine, May 15, 2020
GAS PEDAL GETS STUCK WHEN MOVING FORWARD. I HAVE TO GET UNDERNEATH THE PEDAL AND RETURN IT BACK TO NEUTRAL SPOT WITH MY TOES. ENGINE JERKS WHEN FUEL GETS TO 1/4 TANK. ONCE AFTER A TRIP TO THE GROCERY STORE, GAS PEDAL STAYED STUCK AFTER PLACING IT IN PARK. RPM'S WERE ABOVE 2000. *TR
Other or unspecified, Engine, Fuel/propulsion system, May 14, 2020
EVERY 6 MONTHS MY CHECK ENGINE LIGHT COMES ON FOR EXAMPLE IT BEEN ON SINCE 5/11/2020 EVERY TIME I PUT GAS IN CRACK UP IT SHAKES AND CUTS OFF YOU HAVE TO RAISE THE MOTOR THE OBD READS BANK TOO LEAN 2 & 1. *TR
Steering, Power train, Engine, Mar 21, 2020
ON OUR WAY BACK FROM FLORIDA I SMELT BURNING COOLANT I LOOKED AND IT WAS LOW SO I FILLED IT UP AS WE WERE DOWN THE STREET FROM OUR HOUSE THE SMELL GOT WORSE I ATTEMPTED TO ACCELERATE AND THE CAR SHOOK, THE TRANSMISSION WARNING THEN CAME ON AND I LOST STEERING CONTROL AND POWER I PULLED OVER SAFELY AND TRIED TO RESTART THE VEHICLE AND WOULD NOT START. I POPPED THE HOOD AND THERE WAS COOLANT ALL OVER THE MOTOR AND TRANSMISSION. 2 HR LATER THE VEHICLE STILL WON'T EVEN TURN OVER.
Power train, Vehicle speed control, Engine, Mar 17, 2020
I WAS ACCELERATING FROM A STOP SIGN WHEN THE CAR DIDN'T WANT TO GO FORWARD, THE RPMS JUST IDLED AS THE ENGINE REVVED BUT I COULDN'T DRIVE FORWARD, THEN THE VEHICLE LUNGES FORWARD, AS IF THE TRANSMISSION WAS STUCK IN NEUTRAL. AFTER IT JUMPED FORWARD IT BEGAN MAKING A TERRIBLE GRINDING NOISE AND LOST CONTROL, ALMOST DRIVING STRAIGHT INTO ANOTHER CAR. I THEN PROCEEDED TO PULL OVER AND TURNED OFF THE CAR, THEN IT MADE THESE LOUD CLICKING NOISES AND THE EMERGENCY TRANSMISSION LIGHT FLASHED RED AND SAID 'TRANSMISSION OVERHEATING, STOP AND TURN OFF THE ENGINE.' I LEFT THE CAR SIT FOR 2 AM HOUR, THEN WENT TO TURN IT ON AND IT WOULD NOT START. IT ONLY MADE THE TICKING NOISE AGAIN. AFTER TRYING TO START IT 3 TIMES, IT FINALLY TURNED ON, BUT CONTINUED TO GET STUCK AS THE CAR WOULD NOT MOVE EVEN THOUGH IT WAS IN DRIVE. THE NEXT DAY I TOOK IT TO THE DEALERSHIP BUT AS I LEFT MY HOUSE AND GOT ON THE FREEWAY, THE VEHICLE STARTED ROLLING BACKWARDS ON THE INCLINED ON-RAMP EVEN THOUGH IT WAS IN DRIVE. ONCOMING TRAFFIC SWERVED AROUND MY IMMOBILE CAR AS I PANICKED AND FLOORED THE GAS PETAL. IT FINALLY LUNGED FORWARD, SECONDS BEFORE A SEMI CAME BARRELING THROUGH THE LANE. I GOT IT TO THE DEALER AS IT FLASHED THE TRANSMISSION OVERHEATING LIGHT. THE CHECK ENGINE LIGHT WAS ON AS WELL EACH TIME. THE CAR HAD ALREADY BEEN SERVICED 4 TIMES PRIOR TO THIS, FOR TRANSMISSION ISSUES AND MULTIPLE RECALLS. EACH TIME I TOOK IT TO GET SERVICED, IT GOT WORSE. WHEN I FINALLY PICKED IT UP, I COULDN'T EVEN GET IT HOME BECAUSE IT BROKE DOWN HALF A MILE AWAY. THE DEALERSHIPS SERVICE DEPARTMENT REFUSED TO DO ANY REPAIRS TO THE VEHICLE EVEN THOUGH THE TRANSMISSION FAILED AND NEARLY KILLED ME. THEY PRINTED ME THE PAPERS STATING THE CLUTCH, ACTUATORS A & B, THE T/O BEARING, AND ANOTHER PART NEED TO BE REPLACED AND IT WILL COST ME $1800. IN OTHER WORDS, I HAVE TO PAY THEM JUST SO I DON'T DIE IN FORDS FAULTY CAR
Engine, Feb 6, 2020
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GENE LATTA FORD INC 1565 CARLISLE ST, HANOVER, PA 17331 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THE A SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Power train, Vehicle speed control, Engine, Feb 3, 2020
A FEW MONTHS AGO, MY CAR STARTED TO SHAKE (IN A JERKING, FORWARD AND BACK MOTION), AND STRUGGLE TO ACCELERATE. IT WOULD MAKE THIS NOISE, LIKE GEARS GRINDING. I TOOK IT TO THE DEALERSHIP TO GET IT FIXED UNDER WARRANTY, AND THEY REPLACED THE CLUTCH. FOR ABOUT A WEEK, IT WAS FINE. THEN IT STARTED TO DO THE SAME THING AGAIN. IT WILL JERK BACK AND FORTH WHEN I ACCELERATE FROM A COMPLETE STOP (AT A STOPLIGHT FOR EXAMPLE). RECENTLY, I HAVE BEEN LOSING GAS VERY QUICKLY BECAUSE IT WILL GO ALL THE WAY PAST 4RPMS JUST TO GET FROM 0-20MPH. I'M NOT SURE IF THE WARRANTY IS STILL ON IT, BUT IT ONLY HAS 12,000 MILES ON IT. I HAVE ONLY MADE ONE VERY BIG TRIP WITH IT, TO KANSAS AND BACK TO VIRGINIA. IT DOES THIS OFF AND ON EVERY SINGLE TIME I DRIVE IT. I HAVE TO DRIVE ANYWHERE FROM 25 MINUTES TO AN HOUR FOR WORK, SO THIS IS REALLY NOT CONVENIENT TO HAVE. MULTIPLE TIMES I WAS WORRIED IT WOULD BREAK DOWN AS I STRUGGLED TO KEEP IT FROM OVERDOING ITSELF WHILE ACCELERATING. A FEW TIMES, I COULD SMELL SOMETHING LIKE EXHAUST IN THE VENTS. THIS HAS BEEN HAPPENING OVER THE COURSE OF 6 MONTHS AND HAS ONLY GOTTEN WORSE, EVEN AFTER TAKING IT TO THE DEALERSHIP, AND HAVING THEM TELL ME IT WAS "FIXED."
Power train, Engine, Fuel/propulsion system, Feb 2, 2020
OUR CAR WAS LOOKED AT JULY 2019 AND THE RECALL WAS NOT FIXED BUT THEY KNEW ABOUT IT FROM YOUR RECORDS. AND WE HAVE BEEN HAVING TROUBLE ON ACCELERATING SPITTING AND SPUTTERING AND TODAY ME AND MY FAMILY WERE OUT SHOPPING AND WE WERE DRIVING OUT OF THE PARKING LOT AND THE CAR JUST WOULD NOT GO THE GAS WAS NOT WORKING WE COULDNT MOVE AND WE TURNED IT OFF AND STARTING DRIVING AGAIN AND THE SAME THING HAPPENED AND THE CHECK ENGINE LIGHT WAS ON AND IT WASNT ON BEFORE THIS. I AM VERY MAD THAT THIS RECALL WAS OVER LOOKED BECAUSE MY FAMILYS LIFE COULDNT HAD BEEN TAKEN IF THIS HAPPENED ON A FREEWAY OR INTERSTATE. SO WE HAD TO PAY FOR A TOW TO THE DEALERSHIP JOHNSON CITY FORD, TN 37602 AND THEY WERE CLOSED TODAY BUT TOMORROW I AM GOING TO CONFRONT THEM ABOUT THIS AND IM REACHING OUT TO U GUYS TO INSURE THIS WILL GET FIXED OF NO CHARGE AND FIXED RIGHT! THANK U.
Power train, Engine, Jan 20, 2020
CAR ALMOST STALLS FROM STOP TO GO IN FIRST GEAR. AND THE ENGINE RATTLES WHEN COMING TO A STOP.
Power train, Engine, Fuel/propulsion system, Jan 2, 2020
THERE WAS A RECALL 18S32 CAMPAIGN FUEL TANK DEFORMATION ISSUED LATE 2018. THE PCM SYSTEM WAS NOT ADEQUATELY DETECTING A STUCK OPEN CANISTER PURGE VALUE. ON AUGUST 24TH, 2019 I TOOK MY VEHICLE TO GET THE RECALL REPAIR DUE TO STALLING WITHOUT NOTICE AND DANGEROUS IN DRIVABILITY CONCERNS. ON AUGUST 25TH, THE FOLLOWING DAY, I HAD THE VERY SAME EXACT SYMPTOMS. I TOOK IT TO PEPBOYS TO DIAGNOSE, AND THE SAME CODES WERE POPULATING FOR THE RECALL. PEPBOYS ADVISED TO TAKE IT BACK TO A DEALER. I THEN TOOK IT TO ANOTHER FORD DEALERSHIP ON OCTOBER 22ND FOR A SECOND OPINION, AND THEY STATED THAT THE CANISTER PURGE VALVE WAS STICKING. ON OCTOBER 24TH, THE VEHICLE WAS RETURNED BACK TO ME AND WITHIN A COUPLE OF HOURS SAME SYMPTOMS. ON NOV 5TH, 2019, I WAS ADVISED THE CANISTER PURGE VALVE WAS REPLACED AFTER THE PARTS WERE ON BO FOR 2-3 WEEKS. HOWEVER, CAR STARTED DRIVING THE VERY EXACT WAY FOLLOWED BY SERVICE ENGINE LIGHT AND TRANSMISSION OVERHEATING WARNING. ADDITIONALLY, THE CAR DID NOT ACCELERATE WHEN ATTEMPTING TO MAKE A LEFT TURN AND A DIESEL HAD TO SWIFTLY HIT ON THEIR BREAKS TO PREVENT CRASHING INTO ME. THE VEHICLE WAS RETURNED BACK ON THE 8TH OF NOVEMBER, HOWEVER, DEALERSHIP STATED THEY WERE UNABLE TO DUPLICATE CONCERN. ON NOVEMBER 13, THE VEHICLE WAS PICKED UP AND ON NOVEMBER 14TH I HAD TO TAKE IT BACK DUE TO THE SAME ISSUES. ON NOVEMBER 30, I WAS ADVISED THAT THEY NOTICE A CLUTCH SLIPPING, VEHICLE REV HIGH WHEN TRYING TO REVERSE OR ACCELERATE. HOWEVER, VEHICLE OPERATING AS DESIGN. THIS IS NOT THE CASE. AFTER 6 ATTEMPTS IN TRYING TO RECTIFY THIS ISSUE, IT IS NOT. MY SAFETY IS A CONCERN HERE AS THE VEHICLE IS NOT OPERATING AS DESIGN AND CURRENTLY REMAINS AS IS.
Power train, Air bags, Engine, Dec 22, 2019, crash
SHORTLY AFTER I BOUGHT THIS CAR. I NOTICED ORIGINALLY LAST OF POWER DURING ACCELERATION AND LATER IT WOULD DO A COMBINATION OF LAST OF POWER AT TIMES AND LUNGING WHEN THE AUTOMATIC TRANSMISSION WOULD SHIFT GEARS(AUTOMATICALLY). EVENTUALLY, FRONTIER FORD(DEALERSHIP) REPLACED THE CLUTCH N A FEW OTHER MINOR ITEMS RELATED TO THE CLUTCH. THE PROBLEMS THE SAME ISSUES CONTINUE TO OCCUR. I FINALLY FILED A COMPLAIN WITH THE BBB, IT APPEARS THE DEALERSHIP SIMPLY NEVER RETURNED THEIR CALLS OR EMAILS AND THAT CASE WAS CLOSED. NEXT I CONTACTED THE SJ BUREAU OF AUTOMOTIVE REPAIR. THEIR DETERMINATION WAS THAT FORD FIESTAS AND FOCUS MODELS WERE NOTORIOUS FOR SERIOUS TRASMITION PROBLEMS. IT IMPLIED THAT IT WAS A FEATURE NOT A BUG BECAUSE EVENTHOUGH THE SJ BAR KNEW OF THESE SERIOUS ISSUES THEY TOOK NO ACTION. I STARTED NOT DRIVING THE CAR AS MUCH LOOKING INTO HOW I COULD GET THE MANUFACTURER TO BUY BACK THIS UNRELIABLE DANGEROUS CAR. I AM EN EXPERIENCED DRIVER SO I AVOIDED ACCIDENTS WHEN THE CAR WOULD MALFUNCTION, HOWEVER THE NIGH OF 11/06/19 AT ABOUT MIDNIGHT MY DAUGHTER TOOK THE CAR WITHOUT PERMITION AND WHEN THE CAR LUNGED FOWARD (AS IT WOULD DO WHILE SHIFTING GEARS AUTOMATICALLY) DURING A STREET TURN, SHE LOST CONTROL OF THE CAR AND CRASHED INTO 2 PARKED CARS. THE AIRBAGS DIDNT DEPLOY AND THE SEATBEALT DIDNT LOCK RESULTING IN HER GETTING A CONCUSION AND A PRETTY BLOODY MOUTH AS HER HEAD HIT THE STEERING WHEEL(THESE 2 DEFECTS WERE UNKNOWN TO ME PREVIOUSLY). HAVING TO DO MONTHLY PAYMENTS ON THIS UNSAFE, UNRELIABLE CAR HAD LOTS OF NEGATIVE RIPPLE EFFECTS IN MY FAMILY'S LIFE CULMINATING IN MY DAUGHTER BEING INJURED BY WELL KNOWN DEFECTS BY FORD. IT IS MY UNDERSTANDING THAT THERE IS EVEN CLASS ACTION LAWSUITS FOR FIESTA AND FOCUS CARS BUT I TRUELY DONT KNOW HOW ANY OF THAT WORKS. MY HOPE HERE IS THAT AT A MINIMUM THESE COMPLAINS CAN HELP GET THESE DANGEROUS CARS OFF THE ROAD.
Power train, Engine, Fuel/propulsion system, Oct 3, 2019
WHILE I'M DRIVING ON FREEWAY OR REGULAR HIGHWAY THE CAR JUST DIES OUT FOR NO APPARENT REASON ALMOST GOT INTO A BAD WRECK BECAUSE OF IT HAD TO COAST IT OFF THE ROAD OUT OF WAY FROM TRAFFIC SO I WOULDN'T GET HIT IT'S DONE THIS MORE THEN ONCE TOOK IT IN AND THEY RESET THE COMPUTER IT WAS OK FOR 2 DAYS THEN DID THE EXACT SAME THING JUST DIED WHILE I WAS DRIVING ON THE HIGHWAY THE WHOLE CAR TURNED OFF SO HAD TO PUT IN PARK AND THEN START TOOK A FEW TIMES TO START THEN FINALLY STARTED AND LEFT BUT THIS KEEPS HAPPENING DEFINITELY NOT GOOD FOR VEHICLE THAT ONLY HAS 44 THOUSAND MILES ON IT .
Other or unspecified, Engine, Oct 1, 2019
WHEN I'M DRIVING MY CAR IT DOESN'T MATTER THE SPEED I USED TO THINK IT ONLY HAPPENED IF I WAS DRIVING ON THE HIGHWAY BUT IT HAPPENED ON MY WAY HOME A DAY AND I WAS GOING 35-40 MPH. BASICALLY WHILE DRIVING MY CAR STARTS TO SLOW DOWN AND NO MATTER HOW MUCH I PRESS THE GAS IT DOESN'T CHANGE GEARS/ SPEED UP. WHEN THIS TENDS TO HAPPEN THE ENGINE FAULT LIGHT WILL COME ON. BY THE TIME I GET TO THE DEALERSHIP AND TURN THE CAR OFF AND TURN IT BACK ON THEY SAY NOTHING READS ON THE DIAGNOSTIC SO BASICALLY WHATEVER REASON THE LIGHT COMES ON FOR DOESN'T STAY IN THE SYSTEM SO THAT THEY CAN SEE THE ISSUE. THIS HAS HAPPENED FIVE TIMES WITHIN THE PAST TWO MONTHS.
Engine, Sep 30, 2019
I BOUGHT MY CAR BRAND NEW. THE TRANSMISSION HAS BEEN SHUDDERING AT AN INCREASING RATE. THE CAR IS SLOW TO PICK UP SPEED AND OFTEN JERKS AS IT TRIES TO INCREASE SPEED BY SMALL INCREMENTS, SUCH AS 5MPH. WHEN I DO TRY TO ACCELERATE THE CAR EXPENDS A TON OF EFFORT, THE RPM SHOOTS UP, THE CAR SHUDDERS AND SHAKES. AS THE PROBLEM SEEMS TO BE INCREASING, MY CONCERN FOR MY SAFETY IS ALSO INCREASING. IT IS DIFFICULT TO MERGE INTO HEAVY TRAFFIC AS MY CARS ABILITY TO ACCELERATE IS ALWAYS DIFFICULT TO ESTIMATE. THIS IS BECOMING MORE AND MORE OF A SAFETY RISK. I AM DEEPLY CONCERNED THAT THESE TRANSMISSION PROBLEMS CREATE A SAFETY RISK FOR WHEN I AM DRIVING ON HIGHWAYS. HOWEVER, THE PROBLEMS ARE STILL PRESENT ON CITY ROADS BECAUSE MY CAR IS UNABLE TO KEEP UP WITH THE EVERCHANGING SPEED LIMITS IN MY TOWN. THIS PROBLEM HAS BEEN ONGOING SINCE I BOUGHT MY FORD, BUT HAS DEFINITELY INCREASED IN ITS SEVERITY.
Power train, Engine, Fuel/propulsion system, Sep 29, 2019
2017 FORD FOCUS TITANIUM. DALLAS, TX. ENGINE MISSES WHEN ACCELERATING. WHILE DRIVING DOWN A 2 LANE FARM TO MARKET ROAD WHICH I DRIVE TWICE A DAY AT THE LEAST- THE CAR STARTED SLOWING DOWN AND IT WAS AS IF THE GAS PEDAL WASN'T WORKING. AND OF COURSE THE ENGINE LIGHT CAME ON. TOOK IT TO GET ELECTRONICALLY DIAGNOSED AND IT IS A VALVE FOR THE GAS. I HAVEN'T RECEIVED ANY RECALL NOTICES VIA MAIL. I NEED THIS TAKEN CARE OF BEFORE TIME FOR THE INSPECTION IN A MONTH. HOW DO I GO ABOUT SEEING IF THIS IS IN FACT A RECALL AND GET IT FIXED ASAP??
Engine, Fuel/propulsion system, Sep 23, 2019
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING 75 MPH, THE VEHICLE DECELERATED, LOST POWER, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO VEER THE VEHICLE TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER; HOWEVER CLEANED THE THROTTLE BODY. THE FAILURE RECURRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) WAS A POSSIBLE CAUSE OF THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
Engine, Sep 23, 2019
I CAME CLOSE TO A CAR REAR ENDING MY VEHICLE AS MY ENGINE STARTED AUTOMATIC SLOWING SPEED. THIS ISSUE COMES AND GOES. I'VE BEEN READING THERE IS A RECALL ON THIS SO I DO NOT UNDERSTAND WHY I HAVE NOT RECEIVED A RECALL NOTICE SO I CAN TAKE IT TO A DEALER TO GET THIS ENGINE FIXED.