2018 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 835 owner complaints filed for this model year. This is the 11th highest complaint count among 19 Focus model years with reports.
Of the 2018 reports, 15 involved a crash and 3 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed February 13, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026. This recall expands previous recall number 25V685.
Campaign 26V012000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Engine and engine cooling, engine, oil/lubrication, pumpDec 22, 2023
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.
Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Owner notification letters were mailed August 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S64.
Campaign 23V905000 on NHTSA.gov
Power train, manual transmissionNov 28, 2018
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 18S07. Note: This recall is an expansion of Recall 18V-169.
Campaign 18V845000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Representative owner complaints
835 reports, newest first.
Air bags, Aug 19, 2020, crash
MY DAUGHTER DRIVING HER 2018 FORD FOCUS HATCHBACK WAS INVOLVED IN A HIGH IMPACT FRONT END COLLISON AT APPROXIMATELY 35 MPH AT IMPACT. THE FOCUS HIT A SUV WHO SUDDENLY MADE A COMPLETE STOP FOR NO REASON ON 40 MPH ROAD. THE IMPACT WAS A DIRECT HIT TO THE FOCUS'S FRONT BUMPER FLUSH WITH SUV'S BACK BUMPER. THE DRIVER'S SIDE KNEE AIRBAG WAS THE ONLY AIRBAG TO DEPLOY AND THE MY DAUGHTER (DRIVER) WAS TAKEN BY AMBULANCE TO THE NEAREST HOSPITAL, SUFFERED MULTIPLE COMPRESSION FRACTURES OF THE SPINE, INJURIES TO MULTIPLE INTERVERTEBRAL DISCS, AN APPARENT KNEE LIGAMENT INJURY, AND OTHER SUPERFICIAL BRUISES, CUTS, AND SCRAPS TO THE HIPS, LEGS, SHOULDER, CHEST, AND ARMS. THE HOOD ENDED UP BENT IN HALF LIKE AN "A" FRAME, THE WINDSHIELD WAS CRACKED, MOST OF THE FRONT END WAS PUSHED INTO THE ENGINE COMPARTMENT, AND THE STEERING WHEELING HOUSING WAS CRACKED. THE FORD FOCUS IS A TOTAL LOSS. DURING EXTRACTION OF THE DRIVER, THE FIRE AND RESCUE CUT POWER TO THE VEHICLE TO PREVENT THE STEERING WHEEL AIR BAG FROM DEPLOYING. THEY REMARKED TO THE DRIVER THAT THE STEERING WHEEL AND SIDE AIRBAGS SHOULD'VE DEPLOYED WITH THE AMOUNT OF IMPACT TO THE VEHICLE AND INJURIES SUSTAINED BY THE DRIVER. MY DAUGHTER HAS BEEN IN THE HOSPITAL 3 DAYS AND IS AWAITING A BACK BRACE AND KNEE BRACE AND APPOINTMENTS WITH A NEUROSURGEON, ORTHOPEDIC SURGEON, PHYSICAL THERAPIST, AND PAIN MANAGEMENT. THERE WAS NO INDICATION OF A WARNING LIGHT FOR FAULTY AIR BAG AND THE VEHICLE HAD APPROXIMATELY 30500 ON IT AND WAS STILL UNDER THE ORIGINAL MANUFACTURER'S WARRANTY. A COPY OF THE POLICE REPORT IS PENDING RELEASE AT THIS TIME.
Power train, Engine, Aug 12, 2020
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT AFTER REFUELING, THE ENGINE WOULD NOT IMMEDIATELY START. THE FAILURE WAS ONLY PRESENT WHEN REFUELING MORE THAN A HALF TANK OF FUEL. ALSO, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUTOFF AND THE MESSAGE TRANSMISSION NOT IN PARK WOULD BE DISPLAYED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER PALMETTO FORD LOCATED AT 1625 SAVANNAH HWY, CHARLESTON SC 29407 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 18V735000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 60,000.*DT*JB
Fuel/propulsion system, Aug 6, 2020
STUCK CANISTER PURGE VALVE (MAY CAUSE STALL). MINE ALWAYS TRIGGERED P1450 "UNABLE TO BLEED UP FUEL TANK VACUUM" CODE AFTER FILLING AT GAS STATION. I PURCHASED AND REPLACED THE CANISTER PURGE VALVE FROM FORD IN MIDLAND, MI. THIS SHOULD HAVE BEEN A RECALL PART AND I SHOULD NOT HAVE HAD TO PURCHASE! THIS DESIGN IS FLAWED AND ALL MODELS WITH THIS DESIGN (AND ALL YEARS) NEED TO BE ADDED TO THE RECALL. THIS COULD HAVE BEEN VERY DANGEROUS IF IT STALLED AT A BAD TIME.
Engine, Jul 28, 2020
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AFTER REFUELING, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE EVAP PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Power train, Jul 22, 2020
WHEN ACCELERATING FROM A STOP THE CAR WILL OCCASIONALLY SHUDDER. MY GEAR ALSO SHIFTS HARD AND SLIPS SOMETIMES ON THE DOWNSHIFT TO 1ST. THE SLIP ON THE DOWNSHIFT LURCHED MY CAR FORWARD IN THE RAIN AND ALMOST SLID ME INTO AN INTERSECTION THAT WAS BUSY. WHEN I BROUGHT THE CAR TO FORD THEY TOLD ME THEY COULDN'T DUPLICATE MY ISSUE AND THAT THEY COULDN'T DO ANYTHING WHICH MEANS I AM NOW STUCK TERRIFIED TO DRIVE MY CAR IN THE RAIN. WHICH IS RIDICULOUS CONSIDERING IT ONLY HAS 49K MILES
Power train, Fuel/propulsion system, Jul 21, 2020
MY PURGE VALVE STUCK ON OPEN EACH FULL OF GAS THE CAR IDLE AND DIE FOR COUPLE TIME POWER TRAIN GRANDING AT LOW MPG
Fuel/propulsion system, Fuel system, Gasoline, Jul 17, 2020
WHEN YOU REFUEL THE CAR IT WILL HESITATE TO RESTART, IT TAKES AT LEAST THREE TIMES TO GET THE CAR TO START.
Power train, Jul 17, 2020
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO OVERTAKE ANOTHER VEHICLE, THE VEHICLE SLIPPED OUT OF GEAR. THE VEHICLE THEN DECELERATED INDEPENDENTLY. THE CONTACT ALMOST GOT REAR ENDED. THE VEHICLE WAS TAKEN TO CRATER LAKE FORD LINCOLN (2611 BIDDLE RD, MEDFORD, OR 97504, 541-887-6176) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,500.
Power train, Engine, Jul 14, 2020
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING, THE VEHICLE FAILED TO PROPERLY ACCELERATE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE SPUTTERED, HESITATED, JERKED, AND RESPONDED VERY SLOWLY. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Power train, Fuel/propulsion system, Jul 9, 2020
MY CAR IS DOING THE EXACT SAME PROBLEMS THE OTHER RECALLS ARE HAVING. PROBLEMS WITH THE EVAP SYSTEM AND THE TRANSMISSION STALLING I PUT IT IN GEAR AND IT WONT GO
Steering, Jul 1, 2020
TL* THE CONTACT'S WIFE OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 45 MPH, THE POWER STEERING CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO GARY YEOMANS FORD LINCOLN (1420 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124) WHERE THE VEHICLE WAS DIAGNOSED WITH POWER STEERING FAILURE AND REPAIRED. SEVERAL MONTHS LATER WHILE DRIVING AT 45 MPH, THE STEERING CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. GARY YEOMANS FORD WAS CONTACTED AND IT WAS SUGGESTED TO REMOVE THE NEGATIVE BATTERY TERMINAL FOR APPROXIMATELY TWENTY MINUTES AND THEN RECONNECT THE TERMINAL TO RESET THE SYSTEM. THE INSTRUCTIONS WERE FOLLOWED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER HOWEVER, THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Engine, Fuel/propulsion system, Jun 28, 2020
A FULL TANK IS 160 MILES. AND HAS A SMELL WHEN THE A/C ON. ENGINE LIGHT ON BUT CAN'T FIND THE PROBLEM.
Fuel system, Gasoline, Engine, Jun 26, 2020
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION FAILED TO PROPERLY SHIFT GEARS WHILE THE RPMS INCREASED AT LOW SPEEDS. ADDITIONALLY, THE VEHICLE HESITATED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO START IMMEDIATELY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. MOUNTAINEER FORD LOCATED AT 615 N. EISENHOWER DR, BECKLEY, WV 25801, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Fuel/propulsion system, Jun 26, 2020
I WAS DRIVING MY VEHICLE WHEN ALL THE SUDDEN THE CAR STOPPED SPEEDING UP. I KEPT HITTING THE BREAKS AND ALL MY CAR CONTINUED TO DO WAS SLOW DOWN. AFTER THAT THEN MY CAR KEPT KICKING BACK AT ME WHEN I WAS TRYING TO PRESS ON THE GAS AGAIN WHEN I COULD HIT THE GAS OR TURN ON THE CAR TO START IT WAS KICKING BACK. I GO BACK TO TRY ONE MORE TIME TO TURN ON THE CAR AND ALL MY SYSTEMS SHUT OFF AND ALSO INCLUDING MY VEHICLE. *TR
Steering, Jun 16, 2020
DROVE THE CAR FOR ABOUT AN HOUR, THEN STOPPED AT A GAS STATION. WHEN THE CAR WAS STARTED AGAIN, THE POWER STEERING FAILURE WARNING LIGHT CAME ON, AND POWER STEERING ASSIST WAS NONOPERATIONAL. EVEN AFTER COOLING DOWN THE ENGINE, THE POWER STEERING STILL DID NOT WORK. TOOK TO A FORD SERVICE CENTER, AND WAS TOLD THAT THE RACK AND PINION SYSTEM HAD FAILED, AND IT WOULD COST ABOUT $2,000 TO FIX. *TR
Seats, Jun 16, 2020
ONE OF THE 2 REAR BOLTS THAT BOLT THE REAR OF THE DRIVER'S SEAT TO CAR FLOOR IS MISSING. I NOTICED THIS WHEN I WAS VACUUMING THE CAR OUT. THE SEAT IS ONLY BOLTED A 3 POINTS AND IS A MAJOR SECURITY ISSUE. *TR
Seats, Jun 16, 2020
THERE ARE SUPPOSED TO BE 2 BOLTS ON THE BACK OF THE DRIVER'S SIDE SEAT. 1 CLOSE TO THE DOOR AND ONE NEXT TO THE CONSOLE. I LOOKED AND NOTICED THAT THERE WAS NO BOLT IN THE MACHINED HOLE CLOSEST TO THE REAR OF THE CENTER CONSOLE. I NOTICED THIS WHILE THE CAR WAS STATIONARY, WHILE I WAS VACUUMING THE FLOOR. *TR
Fuel/propulsion system, May 27, 2020
CHECK ENGINE LIGHT CAME ON AND CHECKED- DIAGNOSIS PURGE VALVE IS STUCK OPEN WHICH IS ALLOWING ENGINE VACUUM INTO THE FUEL TANK WHICH HAS FLATTENED THE FUEL TANK FLAT. THERE IS CURRENTLY A RECALL ON 2018 FORD FOCUS FOR THIS SAME ISSUE IT JUST DOES NOT INCLUDE MY VIN. I WOULD LIKE TO HAVE IT INCLUDED IN CURRENT RECALL. *TR
Suspension, Power train, Fuel/propulsion system, May 15, 2020
CAR BEEN DEFECTIVE SINCE PURCHASED SEPTEMBER 2019. HAVEN'T DID CAR FAX ON VEHICLE SINCE THIS WAS MY FIRST TIME AT THE DEALERSHIP. *TR
Fuel/propulsion system, May 13, 2020
I HAD ISSUES WITH CAR STALLING LAST YEAR. I BROUGHT IT IN TO MY DEALER HENDERSON FORD IN WEBSTER, NY AND THEY FIXED IT SUPPOSEDLY. NOW HERE IT IS ABOUT 6 MONTHS LATER AND I HAVE SAME ISSUE AGAIN. I KNOW THIS YEAR FORD FOCUS WAS RECALLED FOR THIS ISSUE, BUT NOT MY MODEL. WHY WASN'T IT INCLUDED? CAN'T AFFORD TO FIX IT DUE TO NOT WORKING BECAUSE OF VIVID. *TR
Fuel/propulsion system, May 8, 2020
THE CAR SKIPS WHEN PICKING UP SPEED. *TR
Other or unspecified, Apr 29, 2020
AS I WAS DRIVING ON THE INTERSTATE, I HEARD A LOUD POP. NO OTHER VEHICLES WERE AROUND AT THE TIME. I OPENED THE SUNROOF COVER AND NOTICED IT WAS SHATTERED. I PULLED INTO THE GAS STATION TO SEE THAT THERE WAS A LARGE HOLE IN MY SUNROOF.
Power train, Vehicle speed control, Apr 28, 2020
WHEN DRIVING THE VEHICLE FROM ACCELERATION OF 5MPH THE STEERING WHEEL WILL SHAKE THE GAS PEDAL SHAKES AS WELL AS THE CAR. IT HAPPENS DURING ACCELERATION FROM STOPLIGHTS AND WHILE DRIVING IN THE CITY LIMITS AND TURNING
Electrical system, Engine, Fuel/propulsion system, Apr 15, 2020
EACH TIME I FILL THE CAR WITH GAS, EVEN WITH THE TANK HALF FULL, THE CAR STALLS AND HAS TROUBLE STARTING. I HAVE CHECKED FOR CLOGGED OR CRACKED FUEL LINES AND THERE ARE NONE. IT PUTS OUT THE CODE P1450. REPLACEMENT OF THE FUEL TANK PRESSURE SOLENOID AND IT'S STILL HAVING THE SAME PROBLEM. I HAVE READ THAT THERE MAY BE A RECALL OF SOME SORT ON THE FUEL SYSTEM IN THESE CARS. *TR
Air bags, Apr 6, 2020, crash
OUR FOCUS WAS HIT BY A CAR. THE VEHICLE HIT THE FOCUS PRIMARILY IN THE AREA OF THE DRIVER'S SIDE DOOR. THE DOOR WAS PUSHED IN/CRUMPLED APPROXIMATELY 18-20 INCHES OVERALL, INTRUDING INTO THE PASSENGER COMPARTMENT. THE WINDOW SHATTERED. THE DAMAGE TO THE FENDER WAS SIGNIFICANT ENOUGH TO DISTORT THE FRONT BUMPER. THE "PAN" OR AREA IMMEDIATELY BELOW THE DOOR WAS BENT APPROXIMATELY 6 TO 8 INCHES TOWARD THE MIDLINE OF THE CAR. THE FORCE OF THE ACCIDENT SPUN' THE FOCUS APPROXIMATELY 180 DEGREES RESULTING IN THE FOCUS COLLIDING WITH A GUARDRAIL. THE FORCE OF THE IMPACT WITH THE GUARDRAIL BENT/DISTORTED THE BODY OF THE CAR AND CAUSED SIGNIFICANT DAMAGE TO THE REAR BUMPER AND BRAKE LIGHT ASSEMBLY. THE EXTENT AND EXPENSE OF REPAIRING THE DAMAGES NECESSITATED THE CAR BE CONSIDERED "TOTALED" BY THE INSURANCE COMPANY. THE REASON FOR MY COMPLAINT/REGISTRATION OF CONCERN IS NEITHER THE FRONT OR SIDEWALL AIRBAGS DEPLOYED DESPITE THE SEVERITY OF THE ACCIDENT. PART OF THE DECISION TO PURCHASE THE FOCUS WAS BASED ON THE SAFETY FEATURES INCLUDING THE AIRBAGS. IN HINDSIGHT, HAD WE KNOWN OF THE AIRBAG'S PROPENSITY TO FAIL TO DEPLOY DURING AN ACCIDENT OF THIS SEVERITY, OUR BUYING DECISION WOULD HAVE BEEN DIFFERENT. THE AIRBAG'S FAILURE TO DEPLOY SHOULD BE EXAMINED FOR ADEQUACY OF PURPOSE FOR WHICH THEY WERE DESIGNED.