2021 Forest River Puma

Problems, recalls and owner-reported issues

Equipment is the leading concern among 4 owner complaints filed for this model year. This is the 4th highest complaint count among 10 Puma model years with reports.

Complaints by model year
  1. 4
Primary concernEquipment1 reports · 25% of complaints
Owner complaints4Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Equipment1
  2. Structure1
  3. Suspension1
  4. Tires1

Recalls and investigations

  1. Equipment, recreational vehicle/trailer, 120/240 vac electrical system, charger low voltage batteryJun 4, 2024

    Forest River, Inc. (Forest River) is recalling certain 2004-2024 Cedar Creek and 2006-2024 Puma fifth wheels trailers. The overcurrent protection from the trailer battery may have been incorrectly routed, allowing the wires to be pulled out of the junction box.

    A loose wire can cause a short circuit, increasing the risk of a fire.

    Dealers will reroute the wires to the protected side of the mini-beaker, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Puma customer service at 1-574-642-0588 or Cedar Creek customer service at 260-593-4000. Forest River's number for this recall is 51-1786.

    Campaign 24V395000 on NHTSA.gov

  2. Equipment, recreational vehicle/trailer, plumbing, sewage/black, storage tankOct 8, 2021

    Forest River, Inc. (Forest River) is recalling certain 2021-2022 Puma travel trailers. The black wastewater-holding tank may be missing the ventilation pipe, allowing methane gas to build up.

    In the presence of an ignition source, a gas build up increases the risk of fire.

    Dealers will properly vent the black wastewater-holding tank, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Forest River Customer Service at 1-574-642-0606. Forest River's number for this recall is 420-1425.

    Campaign 21V784000 on NHTSA.gov

  3. Equipment, recreational vehicle/trailerDec 18, 2020

    Forest River, Inc. (Forest River) is recalling certain 2021 Puma travel trailers. The outdoor cooktop may be stowed away while the propane hose is still attached and the burner is on.

    If the cooktop is stowed away while the propane hose is attached and the burner is on, it will increase the risk of a fire.

    Forest River will notify owners, and dealers will install a bracket to the drawer housing the outside cooktop preventing the drawer from being closed while the propane line is still attached, free of charge. The recall began January 15, 2021. Owners may contact Forest River customer service at 1-574-642-0606. Forest River's number for this recall is 425-1269.

    Campaign 20V799000 on NHTSA.gov

Representative owner complaints: equipment

1 report, newest first. Show all

  1. Equipment, Apr 24, 2023

    2021 FOREST RIVER PUMA. CONSUMER WRITES IN REGARD TO ISSUE WITH THE HOT WATER HEATER. THE CONSUMER STATED THERE WERE ADDITIONAL DEFECTS THE EXTERIOR DOOR HANDLE WOULD NOT LOCK, AND THE FLOORING HAD DEFECTS FROM MANUFACTURING. AND THE PROPRANE TANK COVER FIT POORLY.