2021 Forest River Puma
Problems, recalls and owner-reported issues
Equipment is the leading concern among 4 owner complaints filed for this model year. This is the 4th highest complaint count among 10 Puma model years with reports.
What owners report most often
Recalls and investigations
Equipment, recreational vehicle/trailer, 120/240 vac electrical system, charger low voltage batteryJun 4, 2024
Forest River, Inc. (Forest River) is recalling certain 2004-2024 Cedar Creek and 2006-2024 Puma fifth wheels trailers. The overcurrent protection from the trailer battery may have been incorrectly routed, allowing the wires to be pulled out of the junction box.
A loose wire can cause a short circuit, increasing the risk of a fire.
Dealers will reroute the wires to the protected side of the mini-beaker, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Puma customer service at 1-574-642-0588 or Cedar Creek customer service at 260-593-4000. Forest River's number for this recall is 51-1786.
Campaign 24V395000 on NHTSA.gov
Equipment, recreational vehicle/trailer, plumbing, sewage/black, storage tankOct 8, 2021
Forest River, Inc. (Forest River) is recalling certain 2021-2022 Puma travel trailers. The black wastewater-holding tank may be missing the ventilation pipe, allowing methane gas to build up.
In the presence of an ignition source, a gas build up increases the risk of fire.
Dealers will properly vent the black wastewater-holding tank, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Forest River Customer Service at 1-574-642-0606. Forest River's number for this recall is 420-1425.
Campaign 21V784000 on NHTSA.gov
Equipment, recreational vehicle/trailerDec 18, 2020
Forest River, Inc. (Forest River) is recalling certain 2021 Puma travel trailers. The outdoor cooktop may be stowed away while the propane hose is still attached and the burner is on.
If the cooktop is stowed away while the propane hose is attached and the burner is on, it will increase the risk of a fire.
Forest River will notify owners, and dealers will install a bracket to the drawer housing the outside cooktop preventing the drawer from being closed while the propane line is still attached, free of charge. The recall began January 15, 2021. Owners may contact Forest River customer service at 1-574-642-0606. Forest River's number for this recall is 425-1269.
Campaign 20V799000 on NHTSA.gov
Representative owner complaints: structure
1 report, newest first. Show all
Structure, Jun 19, 2021
in the course of our first camping trips we weighted the camper multiple times, and the numbers did not add up as they should have. We requested that service look at that as well during the repair process. They discovered though the spec calls out a hitch weight of 700lbs, ours was weighing 1100lbs. That is a 57% INCREASE in hitch weight. Enough that it exceed the 1000lb limit of the hitch system (which we purchased at the time with the camper), and the limit of our trucks gross vehicle weight rating. This added weight also limited our rear axle rating