2009 GMC Sierra 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 280 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2009 reports, 7 involved a crash and 4 involved a fire. 5 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Campaign 21V053000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Campaign 21V052000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Campaign 21V050000 on NHTSA.gov
EquipmentApr 26, 2018
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Campaign 18V267000 on NHTSA.gov
Representative owner complaints: air bags
134 reports, newest first. Show all
Air bags, Apr 8, 2020
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER THE PARTS TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND DECLINED TO PROVIDE AN ESTIMATED DATE FOR THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Feb 28, 2020
IS THIS STILL A RECALL? DEALER SAYS IT IS NOT TAKING ANY ACTION ON THESE.
Air bags, Jan 27, 2020
TL* TAKATA RECALL-THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER BARKLEY BUICK, GMC, 3575 SKYLAND BLVD E, TUSCALOOSA, AL 35405, CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PART NOT AVAILABLE.
Air bags, Jan 21, 2020
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE UNDER NHTSA CAMPAIGN NUMBER: 16V0381000 (AIR BAG). THE CONTACT STATED THAT LETTER INFORMED HER THAT THE PARTS ARE NOT AVAILABLE AND THE DATE FOR THE PARTS BECOMING AVAILABLE REMAIN UNKNOWN. THE CONTACT WAS UNABLE TO REACH THE MANUFACTURER DESPITE THE FACT THAT SHE CALLED THE CUSTOMER SERVICE NUMBER AND THERE WAS NO ANSWER. A FAILURE HAD NOT OCCURRED ON THE VEHICLE. THE VIN TOOL CONFIRMS PARTS ARE NOT AVAILABLE.
Air bags, Jan 9, 2020
I RECEIVED A NOTICE FROM TAKATA 3 YEARS AGO ABOUT A DEFECTIVE AIRBAG RECALL BUT NEVER RECEIVED ANY INFO ABOUT TAKING IT IN TO HAVE IT REPLACED.ALSO, ABOUT THE SAME TIME AS I RECEIVED THE RECALL NOTICE MY SERVICE AIRBAG SOON LIGHT CAME ON AND IS STILL ON WHICH WILL MOST LIKELY PREVENT ME FROM TRADING IN OR SELLING THE TRUCK SHOULD I DECIDE TO DO SO.I WOULD LIKE TO HAVE THE PROBLEM SOLVED AS SOON AS POSSIBLE. ALSO I HAD TO REPLACE THE WHEELS AS THEY WERE RUSTED OUT AND LEAKED AIR THRU THE WELD JOINTS WHICH APPEARS TO BE A COMMON PROBLEM WITH GMC AND CHEVVY TRUCKS.2016
Air bags, Structure, Dec 10, 2019
THE VEHICLE CONTAINS TAKATA AIRBAGS THAT AN OPEN RECALL WAS STARTED 3 YEARS AGO FOR BUT A DECISION HAS NEVER BEEN MADE. THE DASH HAS NOW CRACKED NEAR THE AIRBAGS. IF THE AIRBAGS DEPLOY THEY COULD CAUSE SHRAPNEL FROM THE DASH TO BE PUT INTO THE CABIN. THERE IS AN OPEN LAWSUIT IN THE US AND CANADA WITH GM IN REGARDS TO THE DASH. THE VEHICLE IS ALSO DISPLAYING INTERMITTENT AIRBAG SERVICE ERROR MESSAGES. GM WILL NOT DIAGNOSE THE AIRBAG ISSUE FOR FREE AND WANT'S ANYWHERE FROM $150-$250 SIMPLY TO READ THE CODE PLUS WHATEVER THE REPAIR WOULD COST. GM ALSO WANTS $1500-$2000 TO REPLACE THE DASH. GM HAS DEEMED THIS VEHICLE "SAFE" BUT WILL NOT STAND BEHIND THAT "SAFE" DESIGNATION BY DIAGNOSING THE AIRBAG ISSUE FOR FREE. THE AIRBAG SERVICE LIGHT STARTED OFF VERY INFREQUENTLY AND HAS STARTED TO BECOME MORE FREQUENT. I HAVE ALSO BEEN CUT BY THE DASH ON MULTIPLE OCCASIONS, WHICH PRESENTS A HUGE SAFETY HAZARD. GM CORPORATE WILL NOT GIVE ANY TIMELINE TO A RESOLUTION AND WILL ONLY PAY FOR REPAIRS ONCE THE NHTSA FORCES THEM INTO A RECALL. A "SAFE" VEHICLE DOES NOT INJURY IT'S USERS OR REPORT ERRORS WITH ITS SAFETY SYSTEMS FREQUENTLY.
Air bags, Nov 14, 2019
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED CHRIS MYERS AUTO MALL (27161 US-98, DAPHNE, AL 36526, (251) 219-8106) AND WAS INFORMED THAT THE PARTS WERE PENDING AND NOT AVAILABLE. THE CONTACT CALLED THE MANUFACTURER, BUT WAS UNABLE TO REACH A REPRESENTATIVE REGARDING THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*JB
Air bags, Nov 1, 2019
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT SWEENEY GMC (LOCATED AT 7997 MARKET ST, YOUNGSTOWN, OH 44512, (877) 360-5063) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Oct 1, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED ALL PRO GMC LAGRANGE (706-882-2576, LOCATED AT 709 NEW FRANKLIN RD, LAGRANGE, GA 30240) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 12, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT KENDALL AUTO MALL (LOCATED AT 15700 IDAHO CENTER BLVD, NAMPA, ID 83687, (833) 903-0560) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Sep 4, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT CARL'S BUICK GMC (LOCATED AT 2445 SE FEDERAL HWY, STUART, FL 34994, (772) 940-0851) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, May 24, 2019
TAKATA RECALL
Air bags, Mar 19, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHERAW CHEVROLET BUICK (697 CHESTERFIELD HWY, CHERAW, SC 29520, (843) 537-7873) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Feb 22, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RICK MATTHEWS BUICK GMC (15164 CORTEZ BLVD, BROOKSVILLE, FL 34613, (352) 796-3553) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jan 18, 2019
TAKATA RECALL I WAS NOTIFIED IN JULY OF 2016 BY GMC OF A POSSIBLE ISSUE WITH TAKATA AIRBAGS. I WAS TOLD THERE WAS NO CURRENT SOLUTION AND TO WAIT. I WAITED ONE YEAR (2017) AND CALLED AGAIN AND WAS TOLD NOTHING HAS CHANGED. I DID THAT AGAIN IN 2018 AS WELL AND WAS TOLD THERE WERE NO UPDATES. AROUND THE TIME OF MY SECOND CALL IN 2018, I STARTED GETTING AIRBAG WARNING LIGHTS AND MESSAGE FROM THE VEHICLE. I CONTACTED GM CORPORATE IN REGARDS TO THE ISSUE ASSUMING IT HAS TO DO WITH THE RECALL. I WAS TOLD BY GM CORPORATE THAT IN NO WAY WOULD THEY BE WILLING OR ABLE TO ASSIST OR PAY FOR ANY OF THE COST OF GETTING THIS RESOLVED AND THAT I WOULD BE REQUIRED TO EVERYTHING MYSELF. I MIGHT BE ABLE TO GET REIMBURSED IF THE RECALL FINALLY WENT THROUGH, BUT IF THE RECALL WENT THROUGH AFTER I SOLD THE VEHICLE THEY WOULD NOT REIMBURSE ME. I CONTACTED A LOCAL DEALERSHIP THAT WAS NOT WILLING TO HELP WITH COSTS EITHER AND WAS TOLD IT WOULD PROBABLY BE $300 TO DIAGNOSE THE PROBLEM PLUS COSTS OF REPAIR. I'VE ALSO ATTEMPTED TO SELL THE VEHICLE BUT HAVE HAD BUYERS BACK OUT DUE TO THE OPEN RECALL OR OFFERED ME BELOW MARKET VALUE FOR THE TRUCK BECAUSE OF THE RECALL. THEREBY CAUSING AS OF RIGHT NOW "PERMANENT DIMINISHED VALUE" I PERSONALLY FEEL LIKE GM IS DRAGGING THEIR FEET KNOWING THAT IF THEY CAN WAIT LONG ENOUGH THE NUMBER OF VEHICLES WILL DROP OFF THE ROADS CAUSING THE REPAIRS TO BE CHEAPER.
Air bags, Jan 13, 2019
" TAKATA RECALL" I HAVE CALLED DEALER AND GOT NO INFORMATION OR HELP. RECALL # 49151 --- ??/??/ 2016
Air bags, Nov 14, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE DEALER (GARLYN SHELTON BUICK GMC, 5625 S GENERAL BRUCE DR A, TEMPLE, TX 76502, (254) 771-0128) WAS CONTACTED SEVERAL TIMES AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 31, 2018
GAY PONTIAC KEEP SCHEDULING APPOINTMENTS AND CANCELLING. TODAY I WAS IN THE PARKING LOT WHEN THEY CALLED ME TO CANCEL. GMC SENT SAFETY RECALL JULY 2016. THEY SAID I CAN'T GET IT FIXED AT THIS TIME. THIS THREATENS MY SAFETY. I NEED THIS FIXED NOW.
Air bags, Oct 30, 2018
TAKATA RECALL
Air bags, Other or unspecified, Jul 17, 2018
CRACKING OF THE DASH AROUND THE LEFT REAR AREA OF AIR BAG COVER,CRACKED ALL THE WAY TOWARDS FRONT OF DASH AREA, BROKE PIECES FALLING IN DASH..CONCERNS OF FLYING PROJECTILES IN CASE OF AN IMPACT CAUSING MORE HARM TO PASSENGER OR MYSELF FROM FLYING BROKEN PIECES OF DASH.I CANT RECALLED EXACTLY WHEN IT HAPPENED IF THE VEHICLE WAS PARKED MOVING. IN MOTION OR ANY OTHER TYPE MOTION THAT WOULD CAUSE THIS JUST EVERY DAY DRIVING NORMAL.
Air bags, Jul 12, 2018
"TAKATA RECALL" DEALER'S REPLY; A COMPLETE REMEDY IS NOT AVAILABLE AND ARE WAITING ON GM'S SOLUTIONS. SERVICE DEPT HAS GIVEN THE SAME ANSWER FOR LAST 2 YEARS. I CALLED GM'S HEADQUARTERS, THEY REPLY THE AIR BAGS ARE AVAILABLE AND DEALER SHOULD REPLACE THE RECALLED BAGS
Air bags, Jun 24, 2018
TAKATA RECALL. WE HAVE REPEATEDLY REQUESTED THAT THE DEALERSHIP REPLACE THE AIRBAGS BUT WE ARE UNABLE TO GET A REPLACEMENT. WHAT IS THE PROCESS FOR DEMANDING A LOANER VEHICLE UNTIL OUR SUV CAN BE REPAIRED? THANKS!
Air bags, Jun 12, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER TWO YEARS AGO. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Air bags, May 22, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REMEDY REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE CONTACT SPOKE WITH ALL PRO AUTO GROUP (709 NEW FRANKLIN ROAD, LAGRANGE, GA 30240, (706) 882-2576) SEVERAL TIMES REQUESTING INFORMATION ON PART AVAILABILITY; HOWEVER, THE DEALER STATED THAT PARTS WERE UNAVAILABLE AND THE CONTACT WOULD RECEIVE A CALL WHEN PARTS BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED, PROVIDED A CASE NUMBER, AND INFORMED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 11, 2018, crash
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED, BUT THE FRONT AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED BACK AND NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DESTROYED AND WAS TOWED TO AN UNDISCLOSED LOCATION. A POLICE REPORT WAS FILED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000.