2009 GMC Sierra 1500

Problems, recalls and owner-reported issues

Air bags is the leading concern among 280 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Sierra 1500 model years with reports.

Complaints by model year
  1. 280

Of the 2009 reports, 7 involved a crash and 4 involved a fire. 5 people were injured.

Primary concernAir bags134 reports · 48% of complaints
Owner complaints280Filed with NHTSA
Recall relationship4 safety recallsNHTSA campaign records

What owners report most often

  1. Air bags134
  2. Other or unspecified44
  3. Electrical system29
  4. Structure28
  5. Engine16
  6. Vehicle speed control14
  7. Fuel/propulsion system10
  8. Power train9

Recalls and investigations

  1. Air bags, frontal, passenger side, inflator moduleFeb 5, 2021

    General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.

    Campaign 21V053000 on NHTSA.gov

  2. Air bags, frontal, passenger side, inflator moduleFeb 5, 2021

    General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.

    Campaign 21V052000 on NHTSA.gov

  3. Air bags, frontal, passenger side, inflator moduleFeb 5, 2021

    General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

    Campaign 21V050000 on NHTSA.gov

  4. EquipmentApr 26, 2018

    General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

    GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

    Campaign 18V267000 on NHTSA.gov

Representative owner complaints

280 reports, newest first.

  1. Electrical system, Feb 13, 2015

    I GOT OUT OF MY TRUCK, HAD LEFT THE KEYS IN THE IGNITION, WALKED OVER TO GET SOMETHING OFF THE GROUND AND HEARD THE HORN BLOW. I WALKED BACK OVER TO THE TRUCK TO GET BACK IN AND IT WAS LOCKED. I CALLED ON STAR AND THEY COULDN'T UNLOCK IT SO THEY HAD TO SEND A LOCK-OUT SERVICE TO UNLOCK THE TRUCK. THIS HAS HAPPENED AT LEAST FIVE TIMES IN THE PAST THREE YEARS, THREE IN WHICH ON STAR HAD UNLOCKED IT. *TR

  2. Structure, Latches/locks/linkages, Feb 12, 2015

    TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR HANDLE FRACTURED. THE CONTACT STATED THAT THE DOOR HAD TO BE OPENED FROM THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THAT THE PART CAME IN ONE PIECE AND THE ENTIRE PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 4/20/15*CN

  3. Electronic stability control (ESC), Jan 14, 2015

    I AM HAVING SERIOUS PROBLEMS WITH THE STABILITRAK ELECTRONIC STABILITY CONTROL SYSTEM. WHENEVER IT GETS COLD ( BELOW APPROX. 38 DEGREES) THE STABILITRAK SYSTEM MALFUNCTIONS. EVEN IF I TURN IT OFF IT STILL AFFECTS THE PERFORMANCE OF THE ENGINE (LOW SPEED, ENGINE HESITATING). THE TRUCK RUNS FINE IN WARMER WEATHER JUST CRAPS OUT WHEN ITS COLD. I SEE THAT THERE ARE MANY OTHER INSTANCES OF DISTRESSED DRIVERS WHO ARE HAVING THEIR 'TRAC ' 'STAB, ABS LIGHT AND ENGINE LIGHTS EITHER GOING ON ONE AT A TIME OR SIMULTANEOUSLY BECAUSE OF THIS SYSTEM. THIS IS A STUPID SYSTEM THAT NEEDS TO BE REDESIGNED OR ELIMINATED ALL TOGETHER. IN ANY EVENT I DON'T FEEL AS THOUGH I SHOULD BE THE ONE TO PAY FOR THE MANUFACTURES MISTAKES IN DESIGN. *TR

  4. Electrical system, Jan 10, 2015

    IN COLD WEATHER THE INSTRUMENT CLUSTER DOES NOT WORK, THE ONLY THING THAT DOES WORK IS THE BACK LIGHTING. *TR

  5. Vehicle speed control, Engine, Jan 8, 2015

    TL* THE CONTACT OWNS A 2009 GMC SIERRA. WHILE DRIVING 60 MPH, THE ENGINE POWER SUDDENLY REDUCED TO 40 MPH AND THE ENGINE COMPLETELY SHUT OFF. THE ENGINE RESTARTED WITH SLOW ACCELERATION AND UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE POSITION SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

  6. Structure, Dec 15, 2014

    TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT THE CHROME PLATING WAS SEPARATING FROM ALL OF THE INTERIOR DOOR HANDLES. THE CONTACT MENTIONED THAT THE PARTS THAT WERE STICKING OUT WERE VERY SHARP. THE CONTACT SUSTAINED MINOR CUTS ON THE RIGHT HAND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

  7. Service brakes, Hydraulic, Dec 2, 2014

    2009 GMC SIERRA 1500. THE CONSUMER STATED IT FELT AS THOUGH THE BRAKES WERE DRAGGING WHEN COMING TO A STOP OR A LIGHT. *SS THE CONSUMER STATED THE PROBLEM BECAME PROGRESSIVELY WORSE, PARTICULARLY WHEN TURNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO FIND A PROBLEM. HE RETURNED TO THE DEALER, A MONTH LATER, AND STILL NO PROBLEM WAS FOUND. THE CONSUMER REPLACED THE BRAKE FLUID, AND IT RESOLVED THE PROBLEM FOR A SHORT WHILE. *JB

  8. Electrical system, Nov 23, 2014

    I' M WRITING IN TOO COMPLAIN ABOUT THE DASHBOARD CLUSTER ON MY 2009 GMC SIERRA. I SEE THAT A RECALL ALONG WITH A LAWSUIT WITH THIS SAME ISSUE WAS SUBMITTED. I HAVE BEEN GOING BACK AND FORTH WITH GMC ON THIS ISSUE SINCE 2011. THEY STATED IT WAS A FUSE AND REPLACED THE FUSE , BUT MY DASHBOARD ALONG WITH ALL THE GAUGES GO OUT EVERY COUPLE OF MONTHS. I WAS TOLD THEY DIDN'T KNOW WHAT THE PROBLEM WAS BUT OBVIOUSLY THEY DID. THIS ISSUE WAS NOTED AFTER A CLASS ACTION LAWSUIT WAS FILED. THIS IS A VERY EXPENSIVE FIX THAT SHOULD HAVE BEEN TAKEN CARE OF WHEN IT FIRST HAPPENED IN 2011. THE LAST TIME MY DASHBOARD WENT OUT (WHILE DRIVING) WAS 10/14/2014. *TR

  9. Service brakes, Hydraulic, Oct 28, 2014

    TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 65 MPH, THE ABS AND SERVICE BRAKE SYSTEM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE MASTER CYLINDER AND THE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

  10. Air bags, Oct 28, 2014

    TL* THE CONTACT OWNS A 2009 GMC SIERRA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

  11. Electrical system, Sep 4, 2014

    TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE WOULD REMAIN ON AFTER THE KEY WAS REMOVED FROM THE IGNITION SWITCH. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

  12. Structure, Aug 19, 2014

    TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, THE SPARE TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

  13. Fuel/propulsion system, Jul 12, 2014

    ON JUNE 5 2014 WE WERE TRAVELING AT 60 MPH WHEN THE VEHICLE SHTDOWN ACTING LIKE IT WAS OUT OF GAS, THERE WAS A FULL TANK , THE IGNITION STARTED TO STICK, WE BROUGHT IT TO A MECHANIC JUNE 12 ON JULY 9 THEY CONTACTED ME SAYING THEY COULD NOT FIX IT AND STILL CHARGED 700 PLUS DOLLARS SAYING BRING IT TO A DEALER SO THEN WE TOWED IT TO PEIRCE CHEVROLET NOW WAITING DINO AGAIN. *TR

  14. Air bags, Structure, Jul 7, 2014

    THE DASH IS CRACKED IN THE AIRBAG AREA AND I AM CONCERNED ABOUT IT FLYING OFF AND POSSIBLY CAUSING AN INJURY IN THE EVENT OF AN AIRBAG DEPLOYMENT. *JS

  15. Wheels, Jul 6, 2014

    THANKFULLY I WAS DRIVING ON A CITY ROAD AT ABOUT 25-30 MPH. WHEN I HEARD A LOUD SQUEAK AND A LITTLE NOISE. I THOUGHT THAT SOMETHING MUST HAVE FALLEN IN THE BED OF THE TRUCK. I LOOKED IN MY MIRROR AND SAW MY SPARE TIRE LAYING IN THE MIDDLE OF THE LANE. THANKFULLY, THERE WERE NO CARS FOLLOWING. I TURNED AROUND AND FOUND THAT THE CABLE THAT HOLDS THE SPARE TIRE UP UNDER THE BED OF THE TRUCK HAD BROKEN AND DROPPED THE TIRE AND THE COMPONENTS THAT HOLD THE SPARE TIRE IN PLACE WHERE LAYING ON THE PAVEMENT. I NORMALLY DRIVE ON A VERY BUSY INTERSTATE ROAD AT 70 MPH. I CAN NOT EVEN IMAGINE WHAT COULD HAVE HAPPEN THIS HAD HAPPENED ON THAT ROAD! I AM SURE THAT SOMEONE COULD HAVE BEEN KILLED! I HAVE CONTACTED A DEALER AND I AM STILL WAITING TO HEAR WHAT THEY WANT TO CHARGE ME TO FIX THE ISSUE. *JS

  16. Electrical system, Latches/locks/linkages, Jun 16, 2014

    POWER LOCKS QUIT WORKING HAVE TO USE THE KEY TO OPEN DOORS. *TR

  17. Electrical system, Electronic stability control (ESC), Engine, Jun 10, 2014

    ABOUT 2 MONTHS AFTER WE PURCHASED OUR PRE-OWNED 2009 GMC SIERRA DENALI WE STARTED HAVING PROBLEMS WITH THE ENGINE POWER AND ALL SENSORS GOING OFF. THE SENSORS START GOING OFF THE STABILITY CONTROL CUTS OFF IT SAYS ENGINE POWER REDUCED THEN DOESN'T WANT TO SHIFT AND KILLS IN MIDDLE OF TRAFFIC. IT WILL DO IT FOR A FEW DAYS AND THEN JUST STARTS WORKING RIGHT AGAIN. SO WE NEVER KNOW WHEN IT'S GOING TO HAPPEN OR WHERE WE WILL BE. IT'S LIKE IT'S NOT RUNNING ON ALL CYLINDERS. *TR

  18. Air bags, May 23, 2014

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

  19. Structure, May 19, 2014

    TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO CRACK AND SOME OF THE CRACKS WERE LOCATED DIRECTLY OVER THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 36,015.

  20. Fuel/propulsion system, May 2, 2014

    HIT A POTHOLE FULL OF WATER WITH RIGHT REAR TIRE WHILE MAKING A RIGHT HAND TURN. THE WATER SPLASHED UP AND ENTERED INTO THE FUEL SYSTEM CONTROL MODULE THROUGH A POOR SEAL CAUSING THE UNIT TO SHUT OFF FUEL TO THE TRUCK. TRUCK STALLED OUT AND WOULD NOT RESTART BLOCKING TWO LANES OF TRAFFIC. CHECK ENGINE LIGHT WAS LIT, AND THE TRUCK HAD THE FOLLOWING CODES SET: P069E, P0231, P025A, P064A. I HAD THE TRUCK TOWED TO HAYDOCY GMC AND THEY DIAGNOSED IT AS A FAULTY FUEL SYSTEM CONTROL MODULE. THEY REPLACED AND REPROGRAMMED THE NEW UNIT TO THE TRUCK. THEY RETURNED THE DEFECTIVE PART TO ME AT MY REQUEST AND IT WAS DRIPPING WATER OUT OF THE SEAL. THIS IS SIMILAR TO RECALL 09V154000 FOR SIMILAR 2009 GM VEHICLES THAT WERE ASSEMBLED IN LATE 2008 JUST LIKE MY TRUCK IN WHICH THE SEAL WAS DEFECTIVE AND WOULD ALLOW WATER TO SEEP INTO THE FUEL SYSTEM CONTROL MODULE. I BELIEVE THIS RECALL SHOULD HAVE INCLUDED ADDITIONAL VEHICLE MODELS INCLUDING THE GMC SIERRA. I WOULD BE MORE THAN HAPPY TO PROVIDE ANY DOCUMENTATION, PICTURES, OR PARTS NECESSARY TO ASSIST. *TR

  21. Air bags, Structure, Apr 25, 2014

    THERE IS A CRACK IN MY TRUCK'S DASHBOARD ON THE PASSENGER SIDE,RIGHT NEXT TO THE AIRBAG SECTION.THE DASHBOARD CRACKED ON ITS OWN,AS IT WAS NEVER SUBJECTED TO ANY KIND OF AN IMPACT OR FORCE. MY REASONABLE DOUBT IS THAT IT CRACKED DUE TO BEING MADE OF LOW QUALITY MATERIAL. I TOOK THE TRUCK TO MY LOCAL GMC DEALERSHIP,SAME PLACE WHERE I ALWAYS TAKE MY TRUCK FOR ANYTHING CONCERNING MY TRUCK. WHEN I BROUGHT MY TRUCK AND SHOWED A SERVICE DEPT. EMPLOYEE, I WAS TOLD THAT NEITHER MY REGULAR,NOR MY EXTENDED VEHICLE WARRANTY COVERED THE DAMAGE,AND IF I WANTED IT REPLACED I WOULD NEED TO PAY ~$250!!! I WAS STUNNED AND APPALLED THAT I WOULD NEED TO PAY TO REPLACE SOMETHING THAT WAS CLEARLY A LOW QUALITY PRODUCT,SOMETHING I ALREADY PAID FOR WHEN I BOUGHT THE TRUCK BRAND NEW. I WILL NEVER GO BACK TO THAT DEALERSHIP, OR ANOTHER GMC DEALERSHIP AS A MATTER OF FACT, EVER AGAIN, JUST OUT OF SPITE. I FEEL CHEATED AND CONNED, AS NOT ONLY DID THE GMC NOT WANT TO REPLACE THE DASHBOARD,IT WAS NOT EVEN COVERED UNDER THE EXTENDED WARRANTY I PURCHASED WHEN I GOT THE VEHICLE BRAND NEW. I SUSPECT GMC KNEW ABOUT THIS ISSUE SO THEY INTENTIONALLY DID NOT COVER IT UNDER THE VEHICLE WARRANTY. MY REAL CONCERN ISN'T IN THE AESTHETICS OF A CRACKED DASHBOARD,IT IS FOR THE SAFETY OF THE PASSENGERS THAT DRIVE IN MY TRUCK. IF,GOD FORBID,I WAS TO GET INTO A CAR ACCIDENT AND THE AIRBAG DEPLOYS, THERE IS A VERY REAL CHANCE THAT THE AIRBAG MIGHT GET PUNCTURED ON THE EDGE OF THE CRACKED DASHBOARD AND FAIL TO DO ITS FUNCTION AS IT WOULD IMMEDIATELY DEFLATE. THIS IS A SERIOUS SAFETY HAZARD AND ONE THAT MIGHT COST SOMEONE THEIR LIFE,DO WE REALLY NEED TO WAIT FOR SOMETHING BAD TO HAPPEN (LIKE THE GMC ISSUE WITH THE IGNITION SWITCH WHICH COST PEOPLE THEIR LIVES AFTER THEIR GMC VEHICLE UNEXPECTEDLY SHUT DOWN IN THE MIDDLE OF THE HIGHWAY!!) BEFORE SOMETHING IS DONE AND GMC DOES THE RIGHT THING AND OWNS UP TO ITS MISTAKE? *TR

  22. Suspension, Apr 15, 2014

    MY WIFE WAS DRIVING APPROXIMATELY 45MPH IN FALL RIVER WHEN ALL OF A SUDDEN WE HEARD A LARGE BANG UNDERNEATH THE VEHICLE, UPON LOOKING IN THE REAR MIRROR I NOTICED A LARGE STEEL ITEM SHOOT OUT FROM UNDERNEATH THE VEHICLE SLIDING FAST BEHIND THE VEHICLE WITH SPARKS NOTICED AS IT WAS DARK, AND INTO ONCOMING TRAFFIC WHICH HAD TO SWERVE TO AVOID AN ACCIDENT AND AVOID THE PROPELLED STEEL LEAF SPRING. NO ACCIDENT OCCURRED, LEAF SPRING WAS RECOVERED FROM THE ROAD AFTER PULLING VEHICLE OVER AND NOTED IT CAME FROM RIGHT REAR OF VEHICLE WHERE IT HAD SNAPPED OFF. THIS INCIDENT CREATED AN EXTREMELY POTENTIALLY SERIOUS CONDITION WHICH COULD HAVE CAUSED IT TO GO INTO THE VEHICLE TRAVELING BEHIND US. UPON BRINGING THIS VEHICLE TO KELLY'S TIRES IN MIDDLEBORO, THEY STATED AND I QUOTE "LET ME GUESS YOUR VEHICLE IS A 2009 SIERRA, THIS HAS BEEN A COMMON PROBLEM WITH THIS PARTICULAR MAKE, MODEL AND YEAR VEHICLE, BUT THERE IS NO RECALL AT THIS TIME". THIS PROBLEM IS SERIOUS, NOT TO MENTION VERY COSTLY FOR THE CONSUMER TO REPAIR A FAULTY PART! THIS VEHICLE SHOULD HAVE A RECALL BEFORE SOMEONE GETS SERIOUSLY HURT IF IT HAPPENS AT A HIGH RATE OF SPEED, BECAUSE AT THE LOW RATE OF 45, WE WERE VERY LUCKY IT DID NOT KILL SOMEONE. NO EXCUSE GM NEEDS TO RECALL/REPLACE/REIMBURSE ITS CONSUMERS...UPDATED 06/03/14 *BF *TT UPDATED 8/22/2017

  23. Electrical system, Latches/locks/linkages, Mar 17, 2014

    THE POWER DOOR LOCKS WON'T LOCK AND UNLOCK. I HAVE ALREADY REPLACED ONE DOOR LOCK MECHANISM AT MY COST. NOW A SECOND LOCK WON'T FUNCTION. THIS IS WELL KNOWN BY GM. THEY REFUSE TO RECALL IT. THIS IS A SAFETY ISSUE. GM NEEDS TO REPAIR THESE DOOR LOCKS. *TR

  24. Structure, Feb 3, 2014

    3 CRACKS APPEARED IN THE TOP OF THE DASH. ONE 2" LONG RUNNING FROM THE AIR BAG COVER FORWARD TO EDGE OF DASH SECTION. 2 CRACKS ON BACK OF INSTRUMENT CLUSTER ONE ON RIGHT SIDE 4" LONG, AND ONE ON THE LEFT SIDE ABOUT 6" LONG. VEHICLE HAS NOT BEEN IN ANY ACCIDENTS. THIS SEEMS TO BE A COMMON PROBLEM THAT GM IS IGNORING. *TR

  25. Vehicle speed control, Equipment, Jan 13, 2014

    I PURCHASED 2 RUGGED RIDGE FRONT FLOOR MATS FOR MY 2009 GMC EXTENDED CAB 1500 SIERRA ON 11/15/13. LAST WEEK ON 1/9/14, I WAS ACCELERATING TO GET ON THE INTERSTATE AT FULL THROTTLE. THE ACCELERATOR STUCK DOWN AT FULL THROTTLE AFTER I LIGHTENED PEDDLE PRESSURE TO SLOW DOWN. AT FIRST I HIT THE BRAKES BUT COULDN'T SLOW THE VEHICLE. I THEN TURNED THE IGNITION KEY TO DISENGAGE THE IGNITION. THE TRUCK BEGAN TO SLOW. I TURNED THE IGNITION BACK ON AND THE TRUCK WAS STILL AT FULL THROTTLE AND I NEARLY REAR ENDED THE VEHICLE IN FRONT OF ME. I THEN PULLED THE FLOOR MAT BACK WITH MY HEEL AND THE ACCELERATOR RELEASED. *TR