2009 GMC Sierra 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 280 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2009 reports, 7 involved a crash and 4 involved a fire. 5 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Campaign 21V053000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Campaign 21V052000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Campaign 21V050000 on NHTSA.gov
EquipmentApr 26, 2018
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Campaign 18V267000 on NHTSA.gov
Representative owner complaints
280 reports, newest first.
Air bags, Nov 1, 2017
"TAKATA RECALL". HAVE NOT BEEN TO OBTAIN REPLACEMENT AIRBAGS FOR MY TRUCK SINCE AUGUST 4, 2016 FROM ANY DEALERSHIPS IN MY AREA. YESTERDAY, I RECEIVED A CARD IN THE MAIL FROM TK HOLDINGS INC THAT TAKATA IS FILING CHAPTER 11. SINCE I AM UNABLE TO FIND ANY DEALERSHIP TO REPLACE MY AIRBAGS FOR OVER A YEAR NOW, I AM FILING THIS COMPLAINT. I NEED TO KNOW WHERE AND WHOM CAN REPLACE THEM FOR ME. IN THE MEANTIME, WHAT WILL HAPPEN IF THERE IS AN ACCIDENT WHILE I AM DRIVING THIS TRUCK?
Air bags, Oct 27, 2017
TAKATA INFLATORS
Air bags, Oct 26, 2017
TAKATA RECALL I HAVE CALLED RON CARTER AUTOLAND/GMC REQUESTING THE AIRBAG COMPONENT FOR REPLACEMENT, BUT WAS TOLD THAT THERE ARE NO REPLACEMENT PARTS AVAILABLE AND HAVE BEEN NONE. I THEN ASKED WHEN REPLACEMENTS WOULD BE AVAILABLE AND WAS TOLD THERE WAS NO TIME TABLE FOR SUCH. I MENTIONED THAT THIS RECALL HAS BEEN GOING ON FOR YEARS WITH NOTHING BEING DONE AT THIS TIME. SHE TOLD ME SHE KNOWS AND UNDERSTANDS, BUT IT IS OUT OF HER HANDS.
Air bags, Oct 26, 2017
TAKATA RECALL- I HAVE RECEIVED 2 NOTIFICATION SAYING THAT MY TRUCK IS EFFECTED BY THE RECALL AND THIS IS CONFIRMED WHEN I LOOK ON THE SITE WWW.AIRBAGRECALL.COM. WHEN I CALL THE DEALER WHERE I PURCHASED THE CAR THEY ARE TELLING ME A SETTLEMENT ON THIS HAS NOT BEEN REACHED. THE LATEST NOTIFICATION I RECEIVED SAYS TAKATA IS FILING FOR BANKRUPTCY AND TO TAKE ACTION IMMEDIATELY. WHAT DO WE DO? UPDATED 12/12/17 *BF
Air bags, Oct 26, 2017
"TAKATA RECALL" SO I GOT MY INITIAL NOTICE FOR THIS RECALL IN 2016. IT IS NOW OCTOBER 26TH 2017 AND STILL NO REPLACEMENT AIR BAG? JUST CALLED DEALERSHIP AND NO PARTS ON HAND NOR ANY IDEA WHEN THE AIR BAG WILL BE REPLACED?
Air bags, Oct 25, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (WIESNER OF HUNTSVILLE GMC BUICK CADILLAC CHEVROLET, 230 IH 45 NORTH, HUNTSVILLE, TX 77320, (936) 291-7500) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. .*BF UPDATED 8/7/18*JB
Air bags, Oct 25, 2017
TAKATA RECALL I HAVE CALLED TWICE NOW TO GET MY AIRBAGS REPLACED AFTER RECEIVING A RECALL NOTIFYING ME TO HAVE THEM REPLACED AND HAVE BEEN TOLD TWICE THAT "GM HAS NOT COME UP WITH A SOLUTION AT THIS TIME". THE MOST RECENT ATTEMPT WAS 10/25/2017, TWO MONTHS PRIOR TO THE 12/27/17 5PM EST DEADLINE ON THE RECALL NOTICE.
Air bags, Oct 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GREG LAIR BUICK GMC (16200 CANYON DR, AMARILLO, TX 79119; 806-553-5999) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/2/18*JB
Air bags, Oct 23, 2017
TAKATA RECALL, I RECEIVED A SAFETY RECALL IN JULY OF 2016 RECALL NUMBER 49151. I KEEP ASKING MY LOCAL GMC DEALER LINUS BUICK GMC 1401 US HWY 1, VERO BEACH, FL 32960, 772-562-1700, AGAIN TODAY 10/23/2017, I VISITED THEIR SERVICE CENTER IN REFERENCE TO THIS RECALL. I WAS TOLD AGAIN THERE ARE NO PARTS AVAILABLE FOR MY VEHICLE. ON 10/20/2017 I RECEIVED A POSTCARD FROM TK HOLDINGS INC. P.O.BOX3004 MONROE, WI 53566, CHAPTER 11 CASE NO. 17-11375(BLS) I WANT MY VEHICLE REPAIRED.
Air bags, Oct 21, 2017
TAKATA RECALL AFTER MANY CALLS TO MY DEALER I CAN NOT GET THIS AIR BAD CHANGED. IF IT'S BAD ENOUGH FOR A RECALL IT'S BAD ENOUGH TO CHANGE IT NOW. DOES IT HAVE TO EXPLOSED BE FOR ANYTHING HAPPENS. I HAVE CALLED CRITZ GMC MORE TIMES THAN I WANT TO ,IT'S BEEN GOING ON TWO YEARS SINCE I GOT THE NOTICE.
Engine, Oct 19, 2017
AT AROUND 100,000 MILES, THE CHECK ENGINE LIGHT WOULD COME ON AND INDICATE LOW OIL PRESSURE. CHANGING THE SENSOR OUT DID NOT EFFECT THE SITUATION. CHANGING THE OIL WOULD HELP BUT USUALLY ONLY FOR AROUND 3,500 MILES. THE ENGINE WAS LOSING OIL MORE THAN IT SHOULD. THEN AT AROUND 129,000 MILES, THE TRUCK STARTING SHAKING BECAUSE OF THE ENGINE AND THE CHECK ENGINE LIGHT CAME ON. IT WAS DETERMINED TO BE A CYLINDER 7 MISFIRE. CHANGING THE COIL PACK, SPARK PLUG, AND SPARK PLUG WIRE DID NOTHING. IT WAS DETERMINED THAT THE ENGINE WAS IRREPARABLE AND NEEDED REPLACING. UPON RESEARCH, IT APPEARS THAT THIS IS A FAIRLY COMMON PROBLEM AMONG 2008-2012 GM ENGINES WITH THE AFM SYSTEM. GM SHOULD ABSOLUTELY ISSUE A RECALL AND REPAIR THESE DEFECTIVE ENGINES OR OTHERWISE REIMBURSE THE OWNERS FOR THE REPAIRS.
Structure, Oct 19, 2017
CRACKED DASH ABOVE THE INSTRUMENT PANEL AND BY THE PASSENGER AIR BAG. COULD CAUSE A SAFETY HAZARD IF THE AIRBAG WAS DEPLOYED AND IS NOT AESTHETICALLY PLEASING CONSIDERING THE MONEY SPENT ON THE VEHICLE.
Vehicle speed control, Oct 16, 2017
ENTERING A HIGHWAY FROM A STOP, PROCEEDED TO ACCELERATE NORMALLY AND GRADUALLY. AFTER APPROX. SHIFT BETWEEN 1ST AND 2ND GEAR, THE GAS PEDAL WAS 'SUCKED' DOWN TO THE FLOOR AND REMAINED STUCK IN THAT POSITION. THE TRUCK LURCHED FORWARD AND BEHAVED LIKE IT WAS IN 'PASSING' GEAR. I TRIED TO TAP THE PEDAL TO RELEASE IT, BUT HAD NO EFFECT. I TURNED THE CRUISE CONTROL ON THEN OFF (DID NOT SET A SPEED) AND HAD NO EFFECT. I DEPRESSED THE BRAKES FAIRLY HARD WHICH SLOWED THE TRUCK DOWN, BUT THAT DID NOT RELEASE THE GAS PEDAL; AS SOON AS I LEFT OFF THE BRAKES, THE TRUCK AGAIN ACCELERATED AT FULL SPEED. ALTERNATING BETWEEN THE BRAKES AND TAPPING THE GAS PEDAL EVENTUALLY UNSTUCK THE GAS PEDAL.. NOTE THAT MY 'SPEED' WAS 0-50MPH WHEN I WAS ABLE TO UNSTUCK THE GAS PEDAL. I STATED THE INCIDENT OCCURRED AT (APPROX) 15MPH, THE SPEED WHEN SHIFTING BETWEEN FIRST AND SECOND.
Air bags, Oct 5, 2017
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (240 OLD GIBSON RD, HENDERSON, NV 89014) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Air bags, Electronic stability control (ESC), Oct 3, 2017
VEHICLE WILL RANDOMLY SHOW A WARNING SIGNAL FOR STABILTRACK TURNING OFF. THEN IT WILL CYCLE DOOR LOCKS UP AND DOWN, TURN ON THE AIR BAG LIGHT, ABS LIGHT, AND SOMETIMES REDUCE POWER TO 20 MPH. IT WILL ALSO KILL THE VEHICLE GAUGES. NUMEROUS TRIPS TO THE SHOP HAVE FAILED TO CORRECT THE ISSUE. A QUICK GOOGLE SEARCH OF STABILTRACK 2009 CHEVY/GMC WILL SHOW A TON OF HITS. DUE TO THE SAFETY CONCERNS OF THESE CRITICAL SYSTEMS POWERING DOWN, THIS IS CLEARLY A SAFETY ISSUE. THIS OCCURS WHILE THE VEHICLE IS IN MOTION, WHICH MAKES IT MORE CONCERNING. THIS ISSUE STARTED WITH 66K MILES AND HAS PERSISTED. VEHICLE NOW HAS 96K.
Air bags, Sep 26, 2017
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SEQUOIA CHEVROLET IN SANGER, CALIFORNIA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Other or unspecified, Sep 7, 2017
DASH IS CRACKING CAUSING POSSIBLE AIR BAG INFLATION ISSUES IN CASE OF ACCIDENT..DASH IS CRACKING AROUND IN DASH AIR BAG COVER
Other or unspecified, Sep 5, 2017
THE DASH IS CRACKED. THIS IS A KNOWN ISSUE FOR YOUR PRODUCT.
Air bags, Aug 25, 2017
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (RIVARD BUICK GMC, LOCATED AT 9740 E ADAMO DR TAMPA, FL 33619, 813-200-8752) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 22, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) OVER A YEAR AGO. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MAGGIO BUICK GMC, 310 NEW ROADS ST, NEW ROADS, LA 70760 (225) 240-7618) WAS CONTACTED AND CONFIRMED THAT THE PARTS AND A REMEDY WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE PARTS WERE ON BACKORDER. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A SECOND NOTICE WHEN THE REMEDY AND PARTS BECSME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel system, Gasoline, Aug 18, 2017
MY VEHICLE EXPERIENCED A FAULTY FUEL CONTROL MODULE FAILURE PER THE GM RECALL BULLETIN 14515B FOR PN 20759945, WHILE I WAS DRIVING ON 8-16-17. THE VEHICLE CHECK ENGINE LIGHT CAME ON AND THE ENGINE STOPPED RUNNING WHILE IN MOTION. NO INJURIES OR ACCIDENT ACCORDED AT THE TIME, BUT WE WERE STRANDED ON THE SIDE OF THE ROAD. ACCORDING TO THE RECALL BULLETIN, THIS RECALL WAS VIN SPECIFIC AND MY VEHICLE'S VIN WAS NOT A PART OF THIS RECALL. I BELIEVE THAT PER PAGE 3 OF THE RECALL DOCUMENT, MY VEHICLE SHOULD BE COVERED UNDER THIS RECALL AS I HAD TO REPLACE THIS EXACT DEFECTIVE PART IN MY VEHICLE AS OUTLINED IN THE RECALL NOTICE. I HAVE REGISTERED A COMPLAINT WITH GMC UNDER SERVICE CASE # [XXX] TODAY AND WAS DIRECTED BY CUSTOMER SERVICE DEPARTMENT ([XXX] EXT. [XXX]) TO CONTACT THIS AGENCY TO REQUEST THAT MY VEHICLE BE INCLUDED AS PART OF THIS RECALL AS THE SPECIFIC PN THAT WAS UNDER THIS RECALL WAS FOUND TO BE DEFECTIVE AND HAD TO BE REPLACED. ATTACHED IS THE ACTUAL RECALL BULLETIN 14515B, HIGHLIGHTED WITH AFFECTED RECALL PN, MY VEHICLE MAKE, MODEL AND YEAR AS WELL AS A COPY OF THE REPAIR INVOICE FROM THE GM DEALER THAT I PAID $596.18 FOR AN ITEM THAT SHOULD HAVE BEEN COVERED UNDER THIS RECALL. AS A LONG TIME GM CUSTOMER, I WOULD APPRECIATE ANY ASSISTANCE YOUR AGENCY COULD/WOULD PROVIDE ON MY BEHALF. RESPECTFULLY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Other or unspecified, Aug 13, 2017
DASHBOARD CRACKS, ON BOTH SIDES, ABOVE THE INSTRUMENT CLUSTER AND AT THE PASSENGER SIDE AIRBAG. PASSENGERS SIDE CRACK IS EFFECTING HOW THE AIRBAG ACCESS COVER SNAPS INTO THE EXCISTING DASH RECESS. IT'S VERY BAD AND SAGGING DOWN EFFECTING HOW THE AIRBAG WOULD DEPLOY.
Air bags, Aug 11, 2017
TAKATA RECALL TRUCK PURCHASED FEB 2014 AIR BAG LIGHT BEGAN TO FLASH "ON" WITHIN MONTHS, CONTINUOUSLY AS OF JULY 2014 AND REMAINS ON TODAY. WRITTEN NOTICE OF RECALL ARRIVED A YEAR AGO. CAR DEALER WAS CONTACTED. I WAS TOLD THAT I WOULD BE CONTACTED WHEN REPLACEMENT AIR BAG CAME IN. TO THIS DAY, NO CONTACT. WHERE IS THE REPLACEMENT?
Air bags, Aug 10, 2017
TAKATA RECALL! IT HAS BEEN ALMOST A YEAR SINCE WE RECEIVED THE NOTICE OF THIS RECALL. DEALERSHIPS LOCALLY SAY PARTS NOT AVAILABLE YET TO FIX OUR AIRBAGS.. I AM EXTREMELY CONCERNED FOR OUR SAFETY WOULD LIKE A RESOLUTION IMMEDIATLY PLEASE. NO ONE SHOULD HAVE TO WORRY AND WAIT THIS LONG TO SECURE THEY ARE SAFE IN THEIR VEHICLE. PLEASE HELP ME.
Air bags, Aug 7, 2017
THE DASHBOARD CRACKED AT THE AIR BAG LOCATION. UPPER LEFT SIDE OF THE AIRBAG.