2011 GMC Sierra 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 366 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2011 reports, 6 involved a crash and 3 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Campaign 21V050000 on NHTSA.gov
EquipmentApr 26, 2018
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Campaign 18V267000 on NHTSA.gov
Suspension, rear, axle, spindleJan 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 11V007000 on NHTSA.gov
Suspension, rear, axle, spindleDec 17, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO LD AND GMC SIERRA LD VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 10V643000 on NHTSA.gov
Representative owner complaints: air bags
138 reports, newest first. Show all
Air bags, Nov 25, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED MAVERICK CHEVROLET AT 903-304-4395 (LOCATED AT 4801 E END BLVD S, MARSHALL, TX 75672) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 16, 2019
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED CHRIS MYERS AUTO MALL (4819, 27161 US-98, DAPHNE, AL 36526, 251-625-8008) AND WAS INFORMED THAT THE PARTS WERE PENDING AND UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 9, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. BOULEVARD BUICK GMC (2800 CHERRY AVE, SIGNAL HILL, CA 90755) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
Air bags, Aug 28, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT MORGAN BUICK GMC (LOCATED AT 8757 BUSINESS PARK DR, SHREVEPORT, LA 71105, (318) 798-1600) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Jul 15, 2019
TAKATA RECALL. DEALER DOES NOT HAVE A FIX FOR MY VEHICLE. NOTHING HAS HAPPENED TO CAUSE THE BAGS TO INFLATE YET, GRATEFULLY. JUST CONCERNED THAT THE VEHICLE IS NOT FIXED AND FROM WHAT I READ, THERE IS NOT A FIX ON THE HORIZON. I FIND THIS UNSETTLING. IS THERE A TIME LINE FOR THIS FIX? DO I HAVE CAUSE FOR ALARM AFTER ALL THIS TIME? I HAVE READ THAT THE PROPELLANT CAN DEGRADE OVER TIME AND HOT WEATHER. I LIVE IN A VERY HOT CLIMATE.
Air bags, Jun 1, 2019
TAKATA RECALL MY VEHICLE IS AFFECTED BY THIS RECALL I HAVE CALLED NUMEROUS DEALERSHIPS AND THEY ALL TELL ME GM DON'T HAVE A FIX YET SO BECAUSE OF THIS ISSUE DOES THIS MEAN MY VEHICLE FALLS UNDER LEMON LAW SINCE IT'S 8 YEARS OLD AND THE PROBLEM CAN'T BE FIXED THANKS TAKATA I LOVE MY DENALI
Air bags, Apr 30, 2019
RECEIVED NOTIFICATION SUMMER OF 2016 OF THE ISSUE AND THAT I WOULD BE CONTACTED WHEN THE PARTS WERE AVAILABLE. IT HAS BEEN ALMOST THREE YEARS SINCE THAT LETTER AND I HAVE RECEIVED NO NOTIFICATION ON THIS BEING CORRECTED ON MY VEHICLE. I AM ESTIMATING ON THE DATE THE LETTER WAS SENT. I HAVE A COPY BUT NOT AT THE TIME OF ME SUBMITTING THIS INFORMATION.
Air bags, Mar 31, 2019
I WOULD LIKE TO KNOW WHY EVERY TIME I CHECK MY RECALLS ON THIS TRUCK I FIND IT DOES HAVE AN AIRBAG RECALL ON IT BUT WHEN I CHECK WHAT IS BEING DONE ABOUT IT I GET "INCOMPLETE REMEDY NOT AVAILABLE"? THIS HAS BEEN GOING ON SINCE THE RECALL FIRST CAME OUT. I WOULD LIKE TO KNOW EXACTLY WHAT IS GOING ON BEFORE I, ON SOMEONE ELSE, GETS INJURED OR I PASS AWAY AWAITING THE REPAIR. I UNDERSTAND GENERAL MOTORS DOESN'T WANT TO SPEND THE MONEY TO CORRECT THIS BUT WHAT WILL IT TAKE FOR SOMEONE TO FORCE THEM TO TAKE THE RESPONSIBILITY TO SAVE SOME LIVES OR INJURIES? MY VIN FOR MY GMC TRUCK IS: [XXX] AND IT WAS ON THE RECALL, IT IS MODEL C10753 MADE IN 10/10 ENGINE = 5.3L 8CYL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Other or unspecified, Mar 12, 2019
DASHBOARD CRACKED AT PASSENGER AIR BAG AND AT INSTRUMENT CLUSTER BROKEN PLASTIC PIECES WILL BECOME SHRAPNEL DURING AN ACCIDENT AND AIR BAG INFLATION
Air bags, Feb 18, 2019
TAKATA RECALL: I AM INFORMED AND HAVE CONFIRMED THAT MY VEHICLE WITH THE VIN I PROVIDED IS UNSAFE!!! THERE IS AN OPEN RECALL WITH THE PASSENGER AIRBAG. GMC IS AND HAS BEEN AWARE OF THIS PROBLEM FOR AT LEAST 2 1/2 YEARS! I JUST SPOKE WITH GMC CUSTOMER SERVICE AND WAS ADVISED THERE ARE NO PARTS AVAILABLE TO FIX THE PROBLEM. SAME ANSWER FOR 2 1/2 YEARS?! GMC ADVISED THEY HAVE ELECTED TO WORK WITH YOU SPECIFICALLY TO RESOLVE THE PROBLEM. I DON'T KNOW YOUR ROLE IN THE MATTER, BUT I AM NOT WILLING TO WAIT UNTIL A TRAGEDY OCCURS TO GET YOUR ATTENTION. OBVIOUSLY THERE IS NO URGENCY SOMEWHERE. WHY ARE YOU WAITING FOR A PART FROM A DEFECTIVE MANUFACTURER? THIS IS COMPLETELY UNREASONABLE AND UNACCEPTABLE TO PUT ME AND MY FAMILY AT RISK AND ANYONE ELSE TRAVELING WITH ME. I AM ASKING THAT YOU EITHER REPLACE THE VEHICLE WITH ONE THAT IS 100% SAFE OR FIX THE VEHICLE WITH ANOTHER MANUFACTURER THAT DOES NOT HAVE DEFECTIVE AIRBAGS IMMEDIATELY. I USE MY VEHICLE EVERY DAY FOR WORK AND IT IS MY SOLE SOURCE OF INCOME. THE ATTACHED ARTICLE SAYS YOU ARE URGING AUTOMAKERS TO MAKE PLANS TO REPLACE ALL DEFECTIVE PARTS. PLEASE ADVISE WHAT YOU ARE GOING TO DO. IMAGINE IF IT WERE YOUR FAMILY IN AN UNSAFE AND DEFECTIVE VEHICLE. THANK YOU. ARTICLE REFERENCE: HTTPS://WWW.REUTERS.COM/ARTICLE/US-FORD-MOTOR-TAKATA/FORD-AGREES-TO-299-1-MILLION-U-S-TAKATA-AIR-BAG-SETTLEMENT-IDUSKBN1K62JX
Air bags, Seat belts, Feb 12, 2019
ON NOVEMBER 29, 2018 AT AROUND 12:00PM, I WAS DRIVING DOWN THE ROAD ON ROUTE 460 WEST TOWARD GRUNDY, VIRGINIA, THE ROADS WAS CLEAR, AND THE WEATHER WAS CLEAR, AT A SPEED ABOUT 35MPH AND THE CEILING AIRBAGS DEPLOYED CAUSING THE SEATBELTS TO LOCK UP, AND SHUT THE TRUCK DOWN TO A STOP IN THE MIDDLE OF THE ROAD. THE AIR BAGS MADE A LOUD NOISE, THAT A NEIGHBORING BUSINESS HEARD THEM DEPLOY. I WAS NOT INJURED ONLY SCARED AND STARTLED BY WHAT HAD JUST HAPPENED. I RESTARTED MY TRUCK AND PULLED OFF TO THE SIDE OF THE ROAD, AND COULD NOT UNDERSTAND WHAT HAD HAPPENED, AND PROCEDED TO DRIVE TO MY MOTHER IN LAW'S WORK PLACE. I THEN CALLED MY MOM WHICH WAS THE ORIGINAL OWNER AND SHE ADVISED ME TO CALL RAMEY CHEVROLET RICHLANDS VA BECAUSE THE AIR BAGS SHOULD NOT HAVE DEPLOYED. I HAD TO RESHEDULE AN APPOINTMENT BECAUSE OF BAD WEATHER AND BEING ABLE TO GET OFF WORK TO TAKE IT TO THEM FOR THEIR SCHEDULE UNTIL JANUARY 18, 2019. MY TRUCK WAS OWNED BY MY MOM AND DAD AND HAS NEVER BEEN IN A CRASH. WE HAVE CURRENTLY AROUND 58,000 MILES ON THIS TRUCK AND AS YOU CAN TELL VERY LOW MILAGE. MY WIFE MOSTLY DRIVES THIS TRUCK. BOTH ME AND MY WIFE HAVE ALWAYS PRACTICE SAFE DRIVING AND OBEYED SPEED LIMIT. THE TRUCK IS CURRENTLY AT RAMEY CHEVROLET RICHLANDS VA AND I TALK TO AN INSPECTOR FROM CHEVROLET BY THE NAME OF TONY AT 1-866-446-6963 EXT. 59115544 AND HE TOLD ME THEY WOULD NOT FIX MY TRUCK BECAUSE THE SHOCKS WAS DAMAGED. NOW IF THE SHOCKS ARE DAMAGED THEN WHEN THE TRUCK WAS SHUT DOWN BY THE AIRBAGS MAY HAVE DAMAGED THE SHOCKS, BUT THIS TRUCK WAS NOT IN A CRASH, THERE WAS NO REASON FOR THE AIRBAGS TO DEPLOY JUST DRIVING AT A SPEED OF AROUND 35MPH. I AM THANKFUL I WAS NOT INJURED. I HOPE WE CAN WORK TO GET THIS RESLOVED.
Air bags, Seat belts, Other or unspecified, Jan 30, 2019
ON NOVEMBER 29, 2018 AT AROUND 12:00PM, I WAS DRIVING DOWN THE ROAD ON ROUTE 460 WEST TOWARD GRUNDY, VIRGINIA, THE ROADS WAS CLEAR, AND THE WEATHER WAS CLEAR, AT A SPEED ABOUT 35MPH AND THE CEILING AIRBAGS DEPLOYED CAUSING THE SEATBELTS TO LOCK UP, AND SHUT THE TRUCK DOWN TO A STOP IN THE MIDDLE OF THE ROAD. THE AIR BAGS MADE A LOUD NOISE, THAT A NEIGHBORING BUSINESS HEARD THEM DEPLOY. I WAS NOT INJURED ONLY SCARED AND STARTLED BY WHAT HAD JUST HAPPENED. I RESTARTED MY TRUCK AND PULLED OFF TO THE SIDE OF THE ROAD, AND COULD NOT UNDERSTAND WHAT HAD HAPPENED, AND PROCEDED TO DRIVE TO MY MOTHER IN LAW'S WORK PLACE. I THEN CALLED MY MOM WHICH WAS THE ORIGINAL OWNER AND SHE ADVISED ME TO CALL RAMEY CHEVROLET RICHLANDS VA BECAUSE THE AIR BAGS SHOULD NOT HAVE DEPLOYED. I HAD TO RESHEDULE AN APPOINTMENT BECAUSE OF BAD WEATHER AND BEING ABLE TO GET OFF WORK TO TAKE IT TO THEM FOR THEIR SCHEDULE UNTIL JANUARY 18, 2019. MY TRUCK WAS OWNED BY MY MOM AND DAD AND HAS NEVER BEEN IN A CRASH. WE HAVE CURRENTLY AROUND 58,000 MILES ON THIS TRUCK AND AS YOU CAN TELL VERY LOW MILAGE. MY WIFE MOSTLY DRIVES THIS TRUCK. BOTH ME AND MY WIFE HAVE ALWAYS PRACTICE SAFE DRIVING AND OBEYED SPEED LIMIT. THE TRUCK IS CURRENTLY AT RAMEY CHEVROLET RICHLANDS VA AND I TALK TO AN INSPECTOR FROM CHEVROLET BY THE NAME OF TONY AT 1-866-446-6963 EXT. 59115544 AND HE TOLD ME THEY WOULD NOT FIX MY TRUCK BECAUSE THE SHOCKS WAS DAMAGED. NOW IF THE SHOCKS ARE DAMAGED THEN WHEN THE TRUCK WAS SHUT DOWN BY THE AIRBAGS MAY HAVE DAMAGED THE SHOCKS, BUT THIS TRUCK WAS NOT IN A CRASH, THERE WAS NO REASON FOR THE AIRBAGS TO DEPLOY JUST DRIVING AT A SPEED OF AROUND 35MPH. I AM THANKFUL I WAS NOT INJURED. I HOPE WE CAN WORK TO GET THIS RESLOVED.
Air bags, Jan 25, 2019
I HAVE A RECALL FOR THE AIRBAGS ON MY VEHICLE BUT EVERY TIME I TRY TO GET THE DEALER TO REPAIR IT I AM TOLD GENERAL MOTORS IS CHALLENGING TO RECALL AND THEY WILL NOT REPAIR IT AT THIS TIME. I WOULD LIKE TO KNOW WHAT I CAN DO TO GET THIS RECALL DONE BEFORE SOME ONE GETS HURT, AND IT WILL BE TOO LATE. I FIND HAVING A RECALL ON A VEHICLE 8 YEARS OLD AND STILL NOT REPAIR IS UNACCEPTABLE. CAN SOMEONE GIVE ME SOME HELP OR ANSWERS.
Air bags, Jan 10, 2019
TAKATA RECALL WE BOUGHT THE TRUCK IN 2015 AND SOON AFTER GOT A LETTER SAYING THAT A AIRBAG RECALL. CALLED DEALERSHIP AND WAS INFORMED THAT NO PARTS WERE AVAILABLE. CALLED GM HEADQUARTERS AND WAS INFORMED THAT THEY WERE SURE THAT THERE WAS NO DANGER AND THAT WE SHOULD GET A SECOND NOTICE WHEN PARTS WERE AVAILABLE. THAT HASN'T HAPPENED IN ALMOST 4 YEARS. THE WEB SITE SAID TO SEEK HELP FROM YOU IF THE PROBLEM WASN'T FIXED IN A TIMELY MANNER. IS THE PROBLEM GOING TO GET FIXED OR IS GMC GOING TO BUY BACK THE DEFECTIVE VEHICLE. IT'S HARD TO DRIVE IT WITHOUT THINKING SOMEONE IN THE PASSENGER SEAT COULD GET SEVERELY HURT OR KILLED. CAN YOU TELL ME IF IT WILL EVER GET FIXED?
Air bags, Jan 10, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT A RECALL NOTICE WAS RECEIVED IN MID JULY OF 2016 FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). A DEALER HAD NOT BEEN CONTACTED YET BECAUSE THE NOTICE INDICATED THAT OWNERS WOULD BE NOTIFIED WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT RECEIVED A RESPONSE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jan 7, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 8-4061553552. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER CALLED SEVERAL TIMES. GM RECALL NUMBER 49151.*JB
Air bags, Jan 2, 2019
TAKATA RECALL: I RECEIVED A NOTICE FROM TK HOLDINGS IN 2016 ABOUT THIS RECALL. I'VE CHECKED THE WEBSITE SEVERAL TIMES SINCE BUT THE STATUS IS ALWAYS "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE". I CALLED GMC TODAY AND THEY SUBMITTED A REPORT TO THE NHTSA THAT THEY CLAIM SHOWS THAT THE TRUCK IS SAFE AND THE AIRBAGS/INFLATORS DO NOT NEED TO BE REPLACED. THEY WOULD NOT TELL ME WHEN THEY SUBMITTED THE REPORT, BUT THE DEADLINE FROM THE NHTSA WAS 8/17. THIS LOOKS LIKE A DELAY TACTIC BY GMC. IN THE MEANTIME, I HAVE A TRUCK THAT THE NHTSA HAS DEEMED UNSAFE ENOUGH TO ISSUE A RECALL. THIS IMPACTS MY PEACE OF MIND, AS WELL AS ANY RESALE VALUE THE TRUCK MAY HAVE. I UNDERSTAND THAT THESE THINGS TAKE TIME BUT THIS SEEMS EXCESSIVE. CAN YOU TELL ME WHEN THE NHTSA WILL ISSUE A RESPONSE TO GMC REGARDING THE REPORT. BOTTOM LINE, IS THE TRUCK SAFE TO DRIVE OR NOT?
Air bags, Other or unspecified, Dec 2, 2018
DASH BOARD IS CRACKING AROUND PASSENGER AIRBAG AND AIRBAG LIGHT IS NOW ON.
Air bags, Nov 6, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EAGLE BUICK GMC, INC. (1275 SOUTH SUNCOAST BLVD, HOMOSASSA, FLORIDA 34448, (352) 795-6800) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 8-480-6002151. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
Air bags, Nov 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HAD A EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT PURCHASED THE VEHICLE WITH THE TAKATA RECALL IN AUGUST OF 2018. THE MANUFACTURER AND THE DEALER WERE NOT CONTACTED TO VERIFY IF PARTS WERE AVAILABLE FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 25, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (CARROLL BARRON'S LULING CHEVROLET BUICK GMC, 1088 E PIERCE ST, LULING, TX 78648, (830)-386-3114) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Other or unspecified, Sep 28, 2018
THE DASHBOARD IN MY 2011 GMC SIERRA DENALI 1500 HAS MULTIPLE CRACKS IN THE DASHBOARD, THEY HAVE APPEARED SIGNIFICANTLY WITHIN IN THE LAST YEAR AND GOTTEN MUCH LARGER TO THE POINT WHERE A "HOLE" HAS OPENED UP DUE TO A PIECE OF THE DASHBOARD BREAKING LOOSE AND FALLING INSIDE OF THE DASH CONSOLE. THE CRACKS AND LOOSE DEBRIS HAVE CAUSED ME CONCERN BECAUSE IF THE AIRBAGS WERE TO DEPLOY DURING A MOTOR VEHICLE ACCIDENT THE OCCUPANTS OF THE VEHICLE WOULD BE SUBJECTED TO FLYING DEBRIS/ SHRAPNEL FROM THE DASHBOARD. I CONTACTED MY LOCAL DEALERSHIP AND THEY STATED THAT IT IS AN AESTHETIC ISSUE WHICH WOULD NOT BE COVERED UNDER ANY KIND OF WARRANTY. THIS IS A KNOWN ISSUE WITH ITS OWN FACEBOOK PAGE AND PLENTY OF DOCUMENTED CASES ONLINE. GM HAS ACKNOWLEDGED THERE WAS A PROBLEM AND HAS OFFERED TO REPLACE SOME DASH BOARDS ON A CASE BY CASE BASIS AT A REDUCED COST. HOWEVER, THIS STILL SEEMS TO BE UNACCEPTABLE DUE TO THE FACT THAT PERSONAL INJURY INCLUDING AND UP TO LOSS OF LIFE COULD BE A RESULT OF THIS DEFECT.
Air bags, Aug 29, 2018
TAKATA RECALL - NHTSA-2016-0124 WHEN WILL I BE ABLE TO HAVE MY AIR BAG REPLACED. DEALERSHIP STATED NOTHING THEY CAN DO *JS
Air bags, Jul 26, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT DID NOT CALL THE DEALER. THE MANUFACTURER WAS CONTACTED AND STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jul 24, 2018
TAKATA RECALL - GMC WILL NOT REPLACE THE AIRBAGS UNDER THIS RECALL. MANY ATTEMPTS HAVE BEEN MADE TO SCHEDULE REPLACEMENT, BUT EACH TIME THEY HAVE DENIED REPLACEMENT. THIS HAS BEEN GOING ON FROM 2+ YEARS. THE VEHICLE IS NOT SAFE TO OPERATE WITH THIS DEFECT.