2011 GMC Sierra 1500

Problems, recalls and owner-reported issues

Air bags is the leading concern among 366 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Sierra 1500 model years with reports.

Complaints by model year
  1. 366

Of the 2011 reports, 6 involved a crash and 3 involved a fire. 12 people were injured.

Primary concernAir bags138 reports · 38% of complaints
Owner complaints366Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Air bags138
  2. Other or unspecified108
  3. Structure62
  4. Power train32
  5. Engine23
  6. Electrical system20
  7. Electronic stability control (ESC)11
  8. Fuel/propulsion system11

Recalls and investigations

  1. Air bags, frontal, passenger side, inflator moduleFeb 5, 2021

    General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

    Campaign 21V054000 on NHTSA.gov

  2. Air bags, frontal, passenger side, inflator moduleFeb 5, 2021

    General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

    Campaign 21V050000 on NHTSA.gov

  3. EquipmentApr 26, 2018

    General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

    GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

    Campaign 18V267000 on NHTSA.gov

  4. Suspension, rear, axle, spindleJan 6, 2011

    GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.

    THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.

    DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

    Campaign 11V007000 on NHTSA.gov

  5. Suspension, rear, axle, spindleDec 17, 2010

    GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO LD AND GMC SIERRA LD VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.

    THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.

    DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

    Campaign 10V643000 on NHTSA.gov

Representative owner complaints: power train

32 reports, newest first. Show all

  1. Power train, Jan 15, 2013

    TL* THE CONTACT OWNS A 2011 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY WHEN IT ROLLED AWAY IN REVERSE AND INTO THE STREET. A CRASH DID NOT OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 28,000. UPDATED 02-08/13 *BF UPDATED 02/11/13

  2. Steering, Power train, Oct 4, 2012

    TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE UTILIZING THE FOUR-WHEEL DRIVE MODE, HE ATTEMPTED A LEFT TURN, BUT THE VEHICLE WOULD NOT GO FORWARD, UNTIL HE TURNED THE STEERING WHEEL BACK TO THE RIGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 4,500. UPDATED 11/23/12 *CN

  3. Power train, Jun 26, 2012

    THERE IS PLAY IN THE REAR AXLES THAT EMIT A CLUNKING NOISE WHEN I AM SLOWLY BACKING OVER A GRADE WITH THE STEERING WHEELS TURNED. I DEMONSTRATED PLAY IN THE REAR AXLES TO THE GMC FACTORY REP AND HE SAID THE AXLE PLAY IS WITHIN TOLERANCES. MY CONTENTION IS THAT THE NOISE IS NOT NORMAL AND THAT THE GROOVES IN THE DIFFERENTIAL END OR THE AXLES THAT ACCEPT THE HORSESHOE SHAPED KEEPER CLIPS ARE MACHINED INCORRECTLY AND PUTTING EXCESSIVE STRESS ON THE CLIPS. EVENTUALLY THE CLIPS WILL FAIL RESULTING IN THE WHEEL COMING OFF. I FURTHER ARGUE THAT IF THE AXLE PLAY IS INDEED WITHIN TOLERANCES THEN THE TOLERANCES ARE WRONG. I TRIED TO MAKE THE INCORRECT TOLERANCE ARGUMENT TO THE FACTORY REP BY MAKING AN ANALOGY TO THE CORVAIR AND HE MISSED MY POINT. THE REAR SUSPENSION ON THE CORVAIR WAS ALSO WITHIN TOLERANCES AND MANY PEOPLE DIED. *JB

  4. Power train, Mar 9, 2011

    WHEN I FIRST DROVE MY NEW TRUCK I NOTICED A SUBTLE KNOCKING NOISE COMING FROM THE REAR WHEN DRIVING SLOWLY OVER A BUMP. THE DEALER'S MECHANIC AGREED THERE WAS SOMETHING WRONG AND CALLED GM TECH ASSISTANCE ([XXX]) AND FOUND THE REAR AXLE HAD TOO MUCH PLAY. THE GROVE ON THE AXLE THAT RETAINS THE C RETAINING CLIP WAS MACHINED TOO CLOSE TO THE END OF THE SHAFT. THEY REPLACED THE AXLE. ONLY A PERSON WITH MECHANICAL EXPERIENCE COULD HAVE DETECTED THE SUBTLE NOISE. HAD IT GONE UNDETECTED EVENTUALLY THE C CLIP WOULD LIKELY FAIL AND THE AXLE AND WHEEL WOULD HAVE SLID OUT OF THE DIFFERENTIAL HOUSING. I DOUBT THIS MACHINING FAULT ON THE AXLE IS UNIQUE TO MY TRUCK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  5. Engine and engine cooling, Power train, Jan 14, 2011

    TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT WAS DRIVING UP AN INCLINE APPROXIMATELY 5 MPH AND PLOWING SNOW IN A RESIDENTIAL DRIVEWAY. WHEN THE CONTACT SHIFTED INTO REVERSE, THE VEHICLE BEGAN TO ROLL FORWARD AND THE ENGINE STALLED. THE VEHICLE CAME TO A STOP AFTER THE CONTACT APPLIED THE BRAKES REPEATEDLY. THE CONTACT STATED THAT THE FAILURE WOULD ALSO OCCUR WHEN DRIVING FORWARD ON AN INCLINE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN PERFORMED A ROAD TEST AND INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 800.

  6. Power train, Dec 28, 2010

    TL* THE CONTACT OWNS 2011 GMC SIERRA 1500. THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE HESITATED AND WAS SLOW TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED THAT THERE WERE NO FAILURES AND THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,500 UPDATED 02/23/11 *BF THE CONSUMER STATED THE VEHICLE WOULD HESITATE ON ACCELERATION. WHENEVER HE ATTEMPTED TO ACCELERATE, THE ENGINE WOULD LAG BEHIND FOR A SPLIT SECOND. WHEN THE ENGINE DID ENGAGE, THE DRIVE TRAIN WOULD BANG FROM THE ENGINE ACCELERATING. THE CONSUMER ALSO STATED THE VEHICLE WOULD NOT HOLD IN STEADY SPEED HIGH GEAR. THE TRANSMISSION WOULD CONTINUALLY GO BETWEEN 5TH AND 6TH GEAR. WHEN IN 6TH GEAR, THE VEHICLE WOULD LOSE SPEED. UPDATED 05/05/11

  7. Power train, Dec 2, 2010

    ON NOVEMBER 18, 2010, RETURNING FROM VACATION, DRIVING A NEW 2011 GMC SIERRA SLE PICK UP WITH LESS THAN 2,000 MILES USE, PULLING A 24' TRAVEL TRAILER. THE TRUCK WAS IN "TOW" MODE DESCENDING A 15% GRADE HILL AT APPROXIMATELY 45 MPH. I WAS NOT ACCELERATING WHEN THE TRUCK DOWN SHIFTED ITSELF AUTOMATICALLY FROM 5TH TO 3RD GEAR AND THE ENGINE ACCELERATED TO 4000 RPM. I APPLIED BRAKES AND TRUCK SHIFTED BACK TO 5TH GEAR. FORTUNATELY CONDITIONS WERE DRY AND NO ACCIDENT OCCURRED. CRUISE CONTROL WAS NOT ENGAGED AT THE TIME AS TERRAIN WAS VERY HILLY AND TWISTING. TRUCK SHIFTED AND ACCELERATED WITHOUT WARNING. CONTINUED TRIP WITHOUT FURTHER PROBLEMS. *TR