2011 GMC Sierra 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 366 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2011 reports, 6 involved a crash and 3 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Campaign 21V050000 on NHTSA.gov
EquipmentApr 26, 2018
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Campaign 18V267000 on NHTSA.gov
Suspension, rear, axle, spindleJan 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 11V007000 on NHTSA.gov
Suspension, rear, axle, spindleDec 17, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO LD AND GMC SIERRA LD VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 10V643000 on NHTSA.gov
Representative owner complaints
366 reports, newest first.
Exterior lighting, Aug 21, 2014
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE BUMPER FOG LIGHT ASSEMBLY WAS FRACTURED ON THE FRONT DRIVER SIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Structure, Aug 21, 2014
THE FRONT BUMPERS PLASTIC FOG LIGHT ASSEMBLY BECOMES LOOSE AND FALLS OFF. THIS CAN CAUSE CRASH AND ACCIDENT BECAUSE OF FALLING OFF PARTS FROM CAR. THIS SEEMS TO BE A KNOWN ISSUE WITH THE PLASTIC BUMPER PARTS FOR THE FOG LIGHTS. THE SUGGESTION IS TO REPLACE THIS WITH A CHROME OR METAL BUMPER SO THAT PLASTIC PEACES DO NOT BECOME WARPED AND BREAK OFF. THIS HAPPENS AT THE BOLT POINTS FOR THE FRONT BUMPER FOG LIGHT HOLDER ENTIRE PLASTIC PEACE. *TR
Tires, Aug 1, 2014
THREE OUT OF FOUR TIRES HAD SEPARATION. THE TIRES ARE GOODYEAR WRANGLERLT265/ 60R20E1. TWO TIRES WERE REPLACED ON 2/21/2014 DUE TO SEPARATION OF LEFT REAR TIRE. WE CHOSE TO REPLACE BOTH REAR TIRES. ON A RECENT VACATION TO FLORIDA FROM TEXAS, THE FRONT LEFT TIRE, SAME GOODYEAR TYPE TIRE, SEPARATED. OUR SPARE REPLACED THE FRONT LEFT TIRE. ON THE RETURN TRIP FROM FLORIDA BACK TO TEXAS (SAME VACATION), THE FRONT RIGHT TIRE BEGAN SEPARATING WHEN WE WERE ON THE EAST SIDE OF LOUISIANA. WE WERE UNABLE TO LOCATE AN OPEN TIRE STORE, AS IT WAS A SUNDAY. SO, WE DROVE HOME SLOWLY THE REMAINDER OF THE TRIP. AFTER RETURNING HOME, DISCOUNT TIRES (WHERE WE PURCHASED THE TWO NEW REAR TIRES IN FEB. 2014) ORDERED US TWO NEW FRONT TIRES. THE TIRES WERE SHIPPED FROM CHICAGO, DUE TO THE UNUSUAL SIZE OF THE TIRE (WE WERE TOLD). IS THE GOODYEAR WRANGLER TIRE A SAFETY HAZARD, SINCE THREE OUT OF THE FOUR TIRES FAILED? WAS IT THE 'LOT' THAT WAS BAD? WE WERE TOLD BY DISCOUNT TIRES THAT THERE WASN'T A RECALL ON THIS TIRE. *TR
Structure, Jul 1, 2014
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED UPON ENGAGING THE EMERGENCY BRAKE AND RELEASING IT, THE HOOD LATCH OPENED INDEPENDENTLY. THE VEHICLE WAS TO BE INSPECTED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Air bags, Jun 26, 2014, crash
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY AFTER A TRACTOR TRAILER CRASHED INTO THE VEHICLE. THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED INJURIES TO THE KNEE, NECK, BACK AND SHOULDER. THE DRIVER HAD TO UNDERGO KNEE AND SHOULDER SURGERY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 44,000.
Power train, Vehicle speed control, Engine, Jun 16, 2014
AFTER APPLYING BRAKE TO SLOW DOWN TO < 5 MPH (NOT COMING TO A HALT) AND THEN TRYING TO ACCELERATE, VEHICLE BECOMES UNRESPONSIVE FOR 1 TO 2 SECONDS; IT FEELS LIKE THE TRANSMISSION GOES INTO NEUTRAL DURING THE BRAKING PERIOD AND WHEN GAS PEDAL IS APPLIED, THERE IS A 1 - 2 SECOND TIME PERIOD WHERE VEHICLE IS TRYING TO FIGURE OUT SOMETHING AND PREVENTS ANY ACCELERATION. WHY IS THIS DANGEROUS? I FOUND MYSELF IN A LEFT TURN ONLY LANE/GREEN LIGHT WITH OPPOSING TRAFFIC, AND I ATTEMPTED THE LEFT TURN WITH ONCOMING TRAFFIC BECAUSE I THOUGHT THAT I HAD AMPLE TIME BUT THE VEHICLE JUST SAT THERE FOR 1 - 2 SECONDS, AND WITH THAT I FOUND MYSELF IN A DANGEROUS PREDICAMENT BECAUSE THE ONCOMING TRAFFIC WAS GETTING VERY CLOSE. IF THE VEHICLE HAD RESPONDED WHEN I NEEDED IT TO, IT WOULD NOT HAVE BEEN A CLOSE CALL. THIS BEHAVIOR WITH THE VEHICLE CAN BE REPRODUCED AT WILL, EVERY TIME. THERE ARE MANY FORUMS ON THE INTERNET WHERE MANY PEOPLE ARE COMPLAINING ABOUT THIS SAME ISSUE WITH THE DRIVE-TRAIN, GMC KNOWS ABOUT IT, BUT REFUSES TO DO ANYTHING ABOUT IT. *TR
Engine, Fuel/propulsion system, Mar 18, 2014
NOTICED ONE MORNING WHEN STARTING UP MY TRUCK THE VALVES WERE TAPPING. LIKE OUT OF ADJUSTMENT. MY 5.3 IS ROLLER LIFTERS SO I WAS SURPRISED. TOOK IT TO DEALER AND WAS TOLD THAT GM HAD A RECALL ON CADILLAC, CHEVY AND GMC 5.3 AND 6.2 ENGINES WITH DEFECTIVE LIFTERS. DEALER REPLACED THE LIFTERS. TOOK A WEEK. WHEN I PICKED UP TRUCK SERVICE ADVISER TOLD ME TO EXPECT TO COME BACK AROUND 60K FOR A NEW CAMSHAFT. NOW WHAT! *TR
Power train, Mar 8, 2014
TRANSMISSION VIBRATION IN THE 1500 TO 2000 RPM RANGE. *TR
Steering, Power train, Engine, Mar 8, 2014
STARTED TRUCK UP AND LET IDLE FOR TWO MINUTES. UPON TAKE OFF, THE TRACTION CONTROL LIGHT CAME ON AND WAS IMMEDIATELY FOLLOWED BY THE CHECK ENGINE LIGHT WITH A MESSAGE STATING ENGINE REDUCED POWER. THE TRUCK THEN BEGINS TO RUN VERY ROUGH AND WHEN THE BRAKES WHERE APPLIED IT VIOLENTLY AND UNCONTROLLABLY LUNGED FORWARD. I PULLED OFF THE ROAD, TURNED OFF THE ENGINE, AND WAITED A MINUTE OR TWO. UPON RESTARTING THE ENGINE, THE CHECK ENGINE LIGHT CAME ON BUT THE REDUCED POWER MESSAGE AND TRACTION LIGHT WHERE GONE. AFTER SITTING AT A LIGHT FOR A FEW SECONDS, THE SYMPTOMS WHERE BACK, NEARLY CAUSING ME TO REAREND THE VEHICLE IN FRONT OF ME. I PULLED OVER AGAIN, TURNED OFF THE ENGINE FOR A MINUTE, RESTARTED AND THE SAME RESULTS AS BEFORE OCCURED. NOW THIS HAPPENS EVERY TIME THE TRUCK IS RUNNING AND SITS IN THE SAME SPOT FOR MORE THAN TWO OR THREE MINUTES. *TR
Engine and engine cooling, Vehicle speed control, Electronic stability control (ESC), Mar 6, 2014
WHILE DRIVING ON INTERSTATE THE ENGINE SHUT DOWN TO 1/2 POWER AND BEGAN TO SHAKE/VIBRATE. THE TOP SPEED THEN WAS ABOUT 40MPH. I FINALLY PULLED OVER AND READ MANUAL ON HOW TO RESET IT. IT WORKED PROPERLY THEN. THIS HAS HAPPENED 4 OTHER TIMES. THE LATEST INCIDENT HAPPENED YESTERDAY, WITH OUT USING CRUISE CONTROL. TRAVELING AT 30 MPH IT SHUT ME DOWN AGAIN . ONE OF THE SCARIEST TIMES , I WAS TRAVELING IN 5 LANES OF TRAFFIC AND IT SHUT ME DOWN TO HALF POWER AND IT WAS QUITE DANGEROUS FOR US TO TRY AND MERGE OUT OF THE WAY AND GET OFF TO A SAFE SPOT ON SIDE OF INTERSTATE. I CALLED THE DEALER AND THEY TOLD ME THERE HAS NOT BEEN A RECALL ON THIS ISSUE, BUT IT SEEMS VERY MUCH LIKE A SAFETY ISSUE WITH ME. THE DEALER ALSO TOLD ME AS WELL AS OTHER AUTO SPECIALIST IS THAT THIS IS A COMMON PROBLEM WITH THIS MODEL OF VEHICLE AND THAT IT WILL COST ABOUT 700 DOLLARS TO REPLACE THE THROTTLE CABLE ASSEMBLY. *TR
Air bags, Structure, Mar 3, 2014
DASH HAS A CRACK NEAR THE PASSENGER AIRBAG. I UNDERSTAND THIS IS A DEFECT. *TR
Vehicle speed control, Wheels, Service brakes, Feb 23, 2014
THIS IS THE POINT AT WHICH I DISCOVERED THAT I HAVE BAD TIRES. THE TIRES HAVE BE COME BADLY CHIPPED AND PIECES OF RUBBER TREAD BEGAN COMING FROM TREAD AREA. THE SIDEWALLS DISCOLORED AND BEGAN CRACKING. THE TIRES STARTED TO LOOSE AIR AND HAD TO BE REINFLATTED ALL THE TIME TO PRESENT. TIRE HAS SAME SYMPTOMS AS RE-CALLED TIRES BUT MICHELIN AND GM WOULD DO NOTHING TO HELP. *TR
Power train, Electrical system, Feb 11, 2014
MY STARTER OR FLY WHEEL IS CAUSING MY TRUCK TO NOT WANT TO START, ALSO THERE IS A RATTLING NOISE WHILE DRIVING AT ABOUT 1500 RPM, AND SOMETHING IS KNOCKING IN THE REAR OF MY TRUCK. ITS A 2011 WITH LESS THAN 40,000 MILES AND HAS BEEN TAKEN WELL CARE OF, NO REASON THIS SHOULD HAPPEN. LUCKILY STILL UNDER WARRANTY. *TR
Vehicle speed control, Fuel/propulsion system, Jan 7, 2014
WENT ABOUT A MILE WAS GETTING READY TO MAKE A LEFT ACROSS MD RT 4 WHEN I LOST POWER AND REDUCED ENGINE POWER LIGHT CAME, HAD A CLOSE CALL, ON DID SOME RESEARCH AND FOUND A TECHNICAL NOTICE ABOUT THROTTLE BODY AND INJECTOR SENSORS THEY NEED A RECALL. *TR
Power train, Vehicle speed control, Nov 20, 2013
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE WAS POWERED ON AND IN PARK WHEN IT LUNGED FORWARD ABNORMALLY. THE CONTACT HAD TO JUMP IN THE VEHICLE AND DEPRESS THE BRAKES TO STOP IT FROM TRAVELING ANY FARTHER. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS HOWEVER, THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Steering, Oct 31, 2013
WHILE DRIVING AROUND A HIGHWAY BEND IN THE ROAD THE STEERING WHEEL LOCKED UP AND WOULD NOT MOVE GOING 60 MILES PER HOUR. I'M A BIG GUY AND REALLY USED ALL MY FORCE TO TURN THE WHEEL AND FINAL GOT TO BREAK FREE WITH A LOUD POP FROM THE STEERING COLUM AREA. THIS HAS HAPPENED ABOUT SIX TIME SINCE AND I NOW HAVE ONLY 20,000 MILES ON IT. I AM A SHOP OWNER AND ASE MASTER TECH, SO I KNOW WHAT I AM REPORTING THIS IS CRAZY DANGEROUS. *TR
Power train, Sep 30, 2013
I HAVE BEEN HEARING NOISES FROM REAR OF TRUCK , AND KEPT LOOKING FOR THE PROBLEM, FINALLY GRABBED THE BED AND SHOOK IT FROM SIDE TO SIDE AND SOUNDS LIKE THE TIRE IS FIXING TO FALL OFF, TOOK IT TO HALL GMC IN TYLER TX. ON 9-03-2013 THEY GREASED THE LEAF SPRINGS ? AND SAID THEY HAD FIXED THE PROBLEM,BUT WHEN ITS PARKED ON A HILL THERE IS TO MUCH WEIGHT ON AXLE FOR IT TO MOVE AND THEY KNEW THAT , SO WHEN I GOT HOME IN THE GARAGE IT STILL HAS AN INCH OR SO TRAVEL FROM SIDE TO SIDE MAKING AN AWFUL NOISE, TOOK IT BACK ON AFTER 5 OR 6 PHONE CALLS WAS TOLD TO COME AND GET THE TRUCK ON 9-23-2013 , THAT THEY ALL DO THAT ,IF ANYONE HAS A 2011 CHEVY OR GMC REAR DRIVE VEHICLE SHAKE IT FROM SIDE TO SIDE GIVE IT A REALLY GOOD SHAKE AND NEXT TIME YOU GO AROUND A CORNER FIXING TO PASS SOMEONE IT WILL SCARE YOU KNOWING THAT THE AXLE IS THAT LOSE. *TR
Equipment, Equipment adaptive/mobility, Jul 16, 2013
TL* THE CONTACT OWNS A 2011 GMC SIERRA. THE CONTACT STATED THAT WHILE REPLACING A FLAT TIRE, HE NOTICED THAT THE JACK DID NOT EXTEND HIGH ENOUGH TO LIFT THE VEHICLE AND REPLACE THE TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE JACK WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TR
Power train, Jun 27, 2013
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING 43 MPH, THE VEHICLE LUNGED FORWARD AND EXHIBITED AN ABNORMAL NOISE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND STATED THAT THE ABNORMAL NOISE WAS EXPECTED WITH THE TYPE OF POWER TRAIN IN THE VEHICLE. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 400. THE CURRENT MILEAGE WAS 11,728.
Engine, Apr 15, 2013
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD A LOUD RATTLING NOISE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE ENGINE LIFTERS WHICH WERE REPLACED; HOWEVER, THE NOISE PERSISTED. THE VEHICLE REMAINED AT THE DEALER FOR FURTHER INVESTIGATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,592.
Fuel system, Diesel, Engine, Mar 28, 2013
I OWN A 2011 GMC SIERRA 3500 6.6 DURAMAX DIESEL TRUCK. WHEN THE TRUCK IS "REGEN-ING" THE "DPF", RAW FUEL LEAKS FROM AN EXHAUST COUPLING LOCATED AT THE TURBO AND DOWN-PIPE SATURATING THE HOT EXHAUST PIPE WITH FUEL. WHEN YOU COME TO A STOP WHILE IT IS IN THIS REGEN MODE WHITE SMOKE BOILS OUT FROM UNDER THE HOOD AND ENTERS THE CABIN INDUCING A COUGHING FIT AND BURNING EYES. I TOOK THE TRUCK TO A GMC DEALER IN SAN ANGELO TX AND TOLD THEM ABOUT THE PROBLEM. WAS TOLD THAT THEY COULDN'T REPLICATE THE PROBLEM THAT I WAS DESCRIBING AND THAT I SHOULD REST ASSURED BECAUSE "DIESEL WON'T BURN ANYWAY". *TR
Steering, Power train, Feb 4, 2013
DRIVING ON THE FREEWAY, WHEN TRUCK STARTED RUNNING ROUGH. I MANAGED TO MAKE IT TO THE SIDE OF THE FREEWAY BEFORE THE TRUCK STOPPED WORKING. TOWED TO GMC DEALER. BROKEN THROTTLE BODY SENSOR AND BROKEN STEERING POSITION SENSOR CONNECTOR. *TR
Power train, Jan 15, 2013
TL* THE CONTACT OWNS A 2011 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY WHEN IT ROLLED AWAY IN REVERSE AND INTO THE STREET. A CRASH DID NOT OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 28,000. UPDATED 02-08/13 *BF UPDATED 02/11/13
Steering, Power train, Oct 4, 2012
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE UTILIZING THE FOUR-WHEEL DRIVE MODE, HE ATTEMPTED A LEFT TURN, BUT THE VEHICLE WOULD NOT GO FORWARD, UNTIL HE TURNED THE STEERING WHEEL BACK TO THE RIGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 4,500. UPDATED 11/23/12 *CN
Power train, Jun 26, 2012
THERE IS PLAY IN THE REAR AXLES THAT EMIT A CLUNKING NOISE WHEN I AM SLOWLY BACKING OVER A GRADE WITH THE STEERING WHEELS TURNED. I DEMONSTRATED PLAY IN THE REAR AXLES TO THE GMC FACTORY REP AND HE SAID THE AXLE PLAY IS WITHIN TOLERANCES. MY CONTENTION IS THAT THE NOISE IS NOT NORMAL AND THAT THE GROOVES IN THE DIFFERENTIAL END OR THE AXLES THAT ACCEPT THE HORSESHOE SHAPED KEEPER CLIPS ARE MACHINED INCORRECTLY AND PUTTING EXCESSIVE STRESS ON THE CLIPS. EVENTUALLY THE CLIPS WILL FAIL RESULTING IN THE WHEEL COMING OFF. I FURTHER ARGUE THAT IF THE AXLE PLAY IS INDEED WITHIN TOLERANCES THEN THE TOLERANCES ARE WRONG. I TRIED TO MAKE THE INCORRECT TOLERANCE ARGUMENT TO THE FACTORY REP BY MAKING AN ANALOGY TO THE CORVAIR AND HE MISSED MY POINT. THE REAR SUSPENSION ON THE CORVAIR WAS ALSO WITHIN TOLERANCES AND MANY PEOPLE DIED. *JB