2011 GMC Sierra 1500

Problems, recalls and owner-reported issues

Air bags is the leading concern among 366 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Sierra 1500 model years with reports.

Complaints by model year
  1. 366

Of the 2011 reports, 6 involved a crash and 3 involved a fire. 12 people were injured.

Primary concernAir bags138 reports · 38% of complaints
Owner complaints366Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Air bags138
  2. Other or unspecified108
  3. Structure62
  4. Power train32
  5. Engine23
  6. Electrical system20
  7. Electronic stability control (ESC)11
  8. Fuel/propulsion system11

Recalls and investigations

  1. Air bags, frontal, passenger side, inflator moduleFeb 5, 2021

    General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

    Campaign 21V054000 on NHTSA.gov

  2. Air bags, frontal, passenger side, inflator moduleFeb 5, 2021

    General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

    Campaign 21V050000 on NHTSA.gov

  3. EquipmentApr 26, 2018

    General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

    GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

    Campaign 18V267000 on NHTSA.gov

  4. Suspension, rear, axle, spindleJan 6, 2011

    GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.

    THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.

    DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

    Campaign 11V007000 on NHTSA.gov

  5. Suspension, rear, axle, spindleDec 17, 2010

    GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO LD AND GMC SIERRA LD VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.

    THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.

    DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

    Campaign 10V643000 on NHTSA.gov

Representative owner complaints

366 reports, newest first.

  1. Other or unspecified, Jul 17, 2017

    CRACKS IN BOTH SIDES OF THE DASHBOARD. OTHERS HAVE COMPLAINED ABOUT THIS AS WELL AND GM IS GETTING SUED FOR IT NOW. ALSO, MOLDING HAS BEEN REPLACED ON ALL FOUR DOORS AND IS COMING OFF AGAIN.

  2. Electrical system, Air bags, Jul 15, 2017

    THE SERVICE AIRBAG LIGHT COMES ON AND OFF AND OUT SIDE AIR TEMPERATURE SAYS 55 AND ITS 92 OUTSIDE WHEN MPVEING OR STILL

  3. Other or unspecified, Jul 11, 2017

    THE PLASTIC DASH HAS CRACKED AROUND THE AIRBAG WHICH MIGHT INTERFERE WITH THE AIRBAGS OR BECOME PROJECTILES FROM THE AIRBAGS DEPLOYING.

  4. Other or unspecified, Jul 2, 2017

    DASHBOARD CRACKED AT CORNER OF AIR BAG . MAY BE DANGEROUS IF DEPLOYED . CAR PARKED IN DRIVEWAY .

  5. Other or unspecified, May 25, 2017

    I AM HAVING CONCERNS INVOLVING CRACKS IN MY DASH. I AM AFRAID THAT IN A ACCIDENT THAT THAT SHARDS OF THE PLASTIC DASH WOULD ESSENTIALLY BE KNIVES STICKING UP THAT COULD RIP THROUGH A BODY IN THE CASE OF ME OR A PASSENGER BEING THROWN TOWARD THE DASH AREA. OR THAT IF THE AIR BAG DEPLOYED, CAUSING THE DASH TO PIERCE THE AIRBAG, CAUSING A CATASTROPHIC FAILURE OF THE AIRBAG OR DEPLOYING A SHARD OF PLASTIC TOWARD THE DRIVER OR ANY PASSENGER.

  6. Air bags, Other or unspecified, May 25, 2017

    THE DASH BOARD ON MY DENALI HAS CRACKED AND GOES DOWN INTO THE AIRBAG. I AM AFRAID IF THE AIRBAG WERE TO DEPLOY THE DASH WOULD FURTHER SHATTER AND CAUSE PARTS OF THE PLASTIC TO COME LOOSE FROM THE DASH CAUSING INJURY TO MYSELF OR ONE OF MY GRANDDAUGHTERS. I HAVE SPOKEN WITH SEVERAL PEOPLE WHO HAVE HAD THE SAME PROBLEM WITH THE DASH CRACKING. I FEEL LIKE THERE IS A PROBLEM WITH THE DASH BOARD AND SHOULD BE ADDRESSED BY GM. I WOULD THINK THERE WOULD BE A RECALL ON THIS PROBLEM BUT AS OF LATE THERE ISN'T ONE. WITH THE COST INVOLVED WITH THESE VEHICLES THERE SHOULDN'T BE A PROBLEM LIKE THIS. I CONTACTED GM BUT I WAS TOLD THEY SAW NO PROBLEM AND WOULD NOT FIX THE DASH BUT WOULD BE GLAD TO SET UP AN APPOINTMENT TO HAVE IT FIXED BUT THAT THE COST WOULD BE MINE. PLEASE CONSIDER LOOKING INTO THIS MATTER.

  7. Air bags, May 24, 2017

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (NIMNICHT BUICK GMC 11503 PHILIPS HWY, JACKSONVILLE, FL 32256 (904) 638-7686) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  8. Other or unspecified, May 5, 2017

    DASH PLASTIC CRACKED BY THE UPPER LEFT HAND CORNER OF THE PASSENGER AIR BAG LID. SHARP EDGE COULD PUNCTURE A DEPLOYING AIR BAG. CRACKED APPEARED WHILE DRIVING.

  9. Structure, May 4, 2017

    CRACKED DASHBOARD. CRACKED IN 2 PLACES. ONE NEAR THE PASSENGER SIDE AIRBAG AND ONE ABOVE THE STEREO.

  10. Air bags, Other or unspecified, May 2, 2017

    WE CURRENTLY OWN A 2011 GMC DENALI. NEAR THE AIRBAG COMPARTMENT ON THE PASSENGER SIDE, THERE IS A CRACK IN THE DASHBOARD FROM THE MIDDLE SPLIT TO THE AIRBAG COMPARTMENT. THIS WEEK, THERE IS A NEW SPLIT OVER THE STEERING WHEEL MAKING ITS WAY UP TO MOST LIKELY MEET THE EDGE OF THE DASHBOARD AT ITS STEERING WHEEL CURVE. IN DUE TIME, THE TOP OF THE DASHBOARD IS GOING TO CAVE IN AND CAUSE A DRIVING DANGER. THE VIBRATION OF THE TRUCK IN MOTION SEEMS TO INITIAL THE SPREAD OF THE CRACKS. THIS ENGINEERING DEFECT, ALONG WITH THE INADEQUATE DASHBOARD MATERIAL IS A GROWING PROBLEM THAT SEEMS TO BE INCREASING EVERY DAY. PIECES OF DASHBOARD FALLING INTO YOUR DRIVING CONSOLE AS YOU DRIVE AND SHARP EDGES NEAR THE AIR BAG ARE OF GREAT CONCERN TO ME AND FOR THE SAFETY OF THE OCCUPANTS IN MY VEHICLE.

  11. Suspension, Apr 25, 2017

    IVE BEEN HAVING THIS PROBLEM WITH MY LEAF SPRINGS IN THE BACK, THERES A PEICE OF MY LEAF SPRING THAT HAS BROKEN OFF, I WAS TOLD BY GM THAT I COULD OF BOUGHT IT NEW LIKE THAT, I HAVE 7 OTHER FRIENDS WITH THE SAME KIND OF TRUCK THAT HAVE ALSO HAD THIS ISSUE, CONTACTED GM ABOUT IT AND THEY STILL HAVE FAILED TO DO ANYTHING ABOUT IT. WAS TOLD THAT IF I HIT THE END BAD ENOUGH THE TRUCK END COULD FALL APART. ITS GETTING BAD TO THE POINT WERE MY LEAF SPRINGS ARE STARTING TO BEND. IM NOW MISSING THE PEICE ON BOTH SIDES OF THE TRUCK.

  12. Air bags, Apr 19, 2017

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  13. Air bags, Apr 17, 2017

    TAKATA CORPORATION ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, YUKON XL, AND 2009-2011 CHEVROLET SILVERADO 2500/3500 AND GMC SIERRA 2500/3500 VEHICLES. THIS IS BASED UPON TAKATA'S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIALITY AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATA'S DEFECT INFORMATION REPORT. FOR MORE INFORMATION VISIT WWW.REGULATIONS.GOV AND SEARCH FOR DOCKET NO. NHTSA-2016-0124. SAFETY RISK: THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES. REMEDY: THE NECESSITY OF A REMEDY IS DEPENDENT UPON NHTSA'S DECISION ON GM'S PETITION FOR INCONSEQUENTIALITY. ADDITIONAL INFORMATION WILL BE AVAILABLE FOLLOWING THAT DECISION. IN THE MEANTIME, YOU CAN ALSO CHECK THE STATUS OF THIS RECALL AT MY.GM.COM/RECALLS. GM CONSIDERS YOUR VEHICLE SAFE TO DRIVE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE MANUFACTURER NOTES: VISIT MANUFACTURER WEBSITE AT HTTPS://MY.GM.COM/RECALLS FOR MORE INFORMATION.

  14. Other or unspecified, Apr 13, 2017

    VERY CONCERNED ABOUT THE DASHBOARD BEING CRACKED IN MULTIPLE AREAS ESPECIALLY BY THE AIRBAG.

  15. Steering, Vehicle speed control, Engine, Apr 7, 2017

  16. Other or unspecified, Apr 6, 2017

    THE DASHBOARD SPONTANEOUSLY CRACKED ABOVE THE INSTRUMENT PANEL SECTION. THE VEHICLE WAS PARKED AT THE TIME OF THE CRACK. SUBSEQUENTLY, THE DASHBOARD MAKES VARIOUS VIBRATION, CHATTERING, AND RATTLING NOISES.

  17. Air bags, Apr 6, 2017

    TAKAT RECALL. RECALLS STARTED MAY 2016, CALLED THE DEALER AND HAVE BEEN ADVISED THEY DO NOT HAVE REPLACEMENTS PARTS AND HAVE NO ETA ON WHEN THEY WILL GET THEM AND TO KEEP DRIVING THE VEHICLE. IT'S BEEN ALMOST A YEAR, PARTS SHOULD BE AVAILABLE TO RETAIL CONSUMERS.

  18. Structure, Mar 29, 2017

    DASH CRACKED AROUND PASSENGER AIR BAG UNIT. SAFETY HAZARD IF DEPLOYED.

  19. Air bags, Other or unspecified, Mar 24, 2017

    MY DASH HAS TWO CRACKS THAT HAVE DEVELOPED ONE IS AT THE TOP OF THE AIR BAG AND MAY SPLINTER OR BREAK APART WHEN AIR BAG IS DEPLOYED.

  20. Air bags, Seat belts, Fuel/propulsion system, Mar 22, 2017

    FOR THE AIR BAG, THE LIGHT CONTINUALLY GOES ON AND WHEN I TOOK IT TO DEALER; THEY SAID IT WAS FINE, BUT WHEN I TOOK IT LATER; DEALER SAID THAT WARRANTY HAD EXPIRED AND IT WOULD COST ME $800. I JUST LEFT IT ALONE. LIGHT CONTINUALLY GOES ON AND TURNS ITSELF OFF. FOR THE SEAT BELT, BACK SEAT MIDDLE, THE DEALER REPAIRED IT TWICE, BUT ONCE WARRANTY EXPIRED THAN THEY WOULDN'T FIX IT ANYMORE UNLESS I PAID. FOR THE GAS, I PUMP GAS AND IT CONSTANT CAUSES PUMP TO POP AND SHUT OFF. THEY HAD FIXED THE PROBLEM AT DEALER, BUT ONCE WARRANTY EXPIRED THEY STOPPED. I HAD TO PAY FOR ALL REPAIRS.

  21. Other or unspecified, Mar 20, 2017

    DASHBOARD CRACKED. REPLACED ONCE UNDER WARRANTY AND IT CRACKED AGAIN. NOW VEHICLE OUT OF WARRANTY AND DEALERSHIP WON'T HELP.

  22. Air bags, Mar 19, 2017

    TAKATA RECALL - SEVERAL CRACKS HAVE FORMED ON THE TOP OF THE DASHBOARD. THE BIGGEST CRACK IS LOCATED AT THE TOP CORNER OF THE PASSENGER SIDE AIRBAG. CRACKS APPEARED OVERTIME DESPITE THE FACT THAT THE TRUCK IS MOSTLY GARAGE KEPT.

  23. Structure, Mar 17, 2017

    TL* THE CONTACT OWNS A 2011 GMC SIERRA DENALI. THE CONTACT OBSERVED A FRACTURE IN THE DASHBOARD LEADING TO THE AIR BAG AND STEERING WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

  24. Structure, Mar 13, 2017

    TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO CRACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

  25. Air bags, Structure, Feb 23, 2017

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE'S DASHBOARD WAS CRACKED IN THREE DIFFERENT AREAS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE DASHBOARD WAS CRACKED; HOWEVER, THE REPAIR WAS NOT COMPLETED DUE TO THE DEALER'S REFUSAL TO REPAIR THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER DID NOT CONSIDER THE RECALL VALID AND WAS TRYING TO GET THE RECALL OVERTURNED IN COURT. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 93,308. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.