2013 GMC Sierra 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 167 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2013 reports, 6 involved a crash and 2 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Campaign 21V053000 on NHTSA.gov
EquipmentApr 26, 2018
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Campaign 18V267000 on NHTSA.gov
Representative owner complaints: other or unspecified
54 reports, newest first. Show all
Other or unspecified, Jan 7, 2019
MY DASHBOARD IS CRACKING/CRACKED ON MY 2013 GMC SIERRA. GETTING WORSE AND WORSE. I HAVE NOTICED SIMILAR COMPLAINTS ONLINE. A LOT OF THEM. LOOKS TO ME LIKE A MANUFACTURER DEFECT. THEREFORE, I AM FILING THIS COMPLAINT
Air bags, Other or unspecified, Dec 14, 2018
THE DASHBOARD HAS SEVERE CRACKS IN FRONT OF THE DRIVER ABOVE THE INSTRUMENT PANEL AND ALSO AROUND THE PASSENGER AIRBAG. THESE CRACKS ARE RESULTING FROM A POOR DESIGN AND NOT FROM ANY ACCIDENT OR MISUSE. THIS IS A WELL KNOWN ISSUE WITH THIS VINTAGE OF TRUCK AND HAS AFFECTED MANY OWNERS. THIS IS A SAFETY CONCERN BECAUSE IN THE EVENT OF A ACCIDENT THAT DEPLOYS THE AIRBAGS, THE MANUFACTURERS DEFECTIVE DASHBOARD WOULD SHATTER AND YIELD PROJECTILES WITHIN THE CABIN AREA. THE DASH REQUIRES FULL REPLACEMENT AND CANNOT BE REPAIRED.
Other or unspecified, May 25, 2018
THE DASHBOARD HAS CRACKED BY THE AIRBAG AND BY THE INSTRUMENT PANEL IN THREE DIFFERENT LOCATIONS!! UGH!! GET A DENALI THEY SAID!! LUXURY THEY SAID!!
Other or unspecified, Jan 29, 2018
DASHBOARD IS CRACKED ON PASSENGER SIDE AT LEFT CORNER OF AIRBAG. I HAVE SEEN THIS HAS BEEN AN ONGOING PROBLEM WITH GM MAKES AND MODELS. EVEN THOUGH THIS TRUCK HAS ONLY 32,000 MILES ON IT PRESENTLY IT IS OUT OF WARRANTY. THIS SHOULD NOT HAPPEN AT 32,000 MILES FOR ANY REASON.
Electrical system, Other or unspecified, Nov 19, 2017
THERES ELECTRICAL PROBLEMS GOING ON, HAVING INTERIOR LIGHTS GO ON AND OFF, DRIVERS DOOR HANDLE BROKE FROM NORMAL WEAR AND TEAR, PASSENGER HEADLIGHT KEEPS GOING OUT AFTER ABOUT 2 WEEKS TOO A MONTH, DRIVERS SIDE CONTROLS DON'T WANT TO WORK ALL THE TIME TO TRY TO ROLL UP AND DOWN THE WINDOWS, MOVE BOTH ELECTRICAL MIRRORS, UNLOCK THE DOORS.
Other or unspecified, Sep 15, 2017
DASH DEVELOPED TERRIBLE CRACKS ! REAR DOOR HANDLE BROKE LOOSE.
Other or unspecified, Sep 12, 2017
I PARKED AT MY PLACE OF WORK, I PUT MY WINDSHIELD SHADE UP AS I DO EVERYDAY, AND WHEN I CAME OUTSIDE TO GO HOME I NOTICED A CRACK ON THE DASH ON THE UPPER LEFT DASH SECTION BY THE AIRBAG, I'M WORRIED IF THE AIRBAG WERE TO DEPLOY THE DASH COULD SPLINTER SENDING PIECES OF SHARP PLASTIC AT THE PASSENGERS.
Other or unspecified, Aug 22, 2017
THE DASH IS CRACKING SEVERELY, THERE ARE 2 CRITICAL CRACKS 1 AT THE PASSENGER AIRBAG AND 1 AT THE GAUGE CLUSTER. THE WHOLE DASH VIBRATES AND BOUNCES WHICH IS A SAFETY CONCERNS FOR BOTH DRIVING BECAUSE IT DRAWS ATTENTION WHEN DRIVING AND ALSO THIS IS A STRUCTURE AREA THAT HOSTS THE SPEAKERS, AIRBAG, AND OTHER TRIM. THIS IS NOT CONSIDERED TRIM THIS IS A STRUCTURAL AREA THAT IS NEEDED TO HOLD THE DASH AREA TOGETHER SAFELY.
Air bags, Other or unspecified, Aug 16, 2017
MY COMPLAINT IS FOR THE CRACKED DASHBOARD JUST ABOVE THE FORWARD LEFT CORNER OF THE PASSENGER SIDE AIRBAG COMPARTMENT. THE DASH CRACKED FOR NO APPARENT REASON; THERE IS NO KNOWN CAUSE. MY CONCERN IS BOTH COSMETIC AND SAFETY. NOT ONLY SHOULD A VEHICLE LESS THAN 5YRS OLD NOT HAVE A CRACKED DASHBOARD, BUT SINCE THE DASH IS CRACKED DIRECTLY ADJACENT TO THE AIR BAG COMPARTMENT, AND IS APPARENTLY PRONE TO CRACKING, THERE IS THE POTENTIAL FOR THE DASH TO SPLINTER AND PROJECT SMALL PIECES OF PLASTIC INTO THE BODY OF PASSENGERS IF THE AIRBAG WERE TO BE DEPLOYED.
Other or unspecified, Aug 7, 2017
I HAVE A 2013 GMC SIERRA DENALI. THE DASHBOARD BY THE PASSENGER AIRBAG PLATE BEGAN TO CRACK ABOUT 7 MONTHS AGO AND THE CRACK IS GROWING QUICKLY. THERE ARE THOUSANDS OF GENERAL MOTORS VEHICLES DOING THIS AND THEY WILL NOT RECALL IT. IT CAN COST AROUND $1,000 TO HAVE IT FIXED. I AM WORRIED THE CRACK WILL CONTINUE TO GROW AND IF THE AIRBAG EVER DEPLOYS THE DASHBOARD WILL BUST INTO MANY PIECES AND CAUSE SERIOUS INJURIES. THIS IS SOME BULL CRAP THAT THERE ARE SO MANY VEHICLES FROM 2007-2013 THAT ARE DOING THIS AND NOTHING IS BEING DONE. MAKE THEM FIX THIS.
Other or unspecified, Aug 3, 2017
LARGE CRACKS ARE FORMING ON THE DASHBOARD. ONE CRACK IS LOCATED NEAR THE SPEEDOMODER COLUMN AND THE OTHER DECENDS FROM THE PASSENGER AIRBAG.
Other or unspecified, Jun 13, 2017
DASHBOARD IS CRACKING NEAR THE PASSENGER SIDE AIRBAG
Other or unspecified, May 8, 2017
I TOOK MY TRUCK IN FOR SERVICE TO FIND THE HEATER CORE WAS BAD. TO REPLACE, THE DASHBOARD WOULD HAVE TO BE REMOVED. I ALREADY HAD A SMALL CRACK IN THE DASH LOCATED RIGHT ABOVE THE PASSENGER AIRBAG. AFTER SERVICE WAS PERFORMED AT THE DEALERSHIP, THE DASHBOARD NOW HAS TWO MORE CRACKS IN IT. THE DEALERSHIP SAID I WILL HAVE TO PAY 40% AND THE CLOCK IN NOW TICKING. THE LONGER I WAIT, THE LESS GMC WILL PAY TO REPLACE. EVEN THOUGH THE SERVICE ADVISOR TOLD ME THAT GMC IS HAVING TROUBLE WITH THE DASH CRACKING, PEELING, ETC.
Other or unspecified, Apr 17, 2017
A CRACK HAS DEVELOPED ON THE RIGHT CORNER OF PASSENGER SIDE DASH THAT BORDERS THE PASSENGER SIDE DASH AIRBAG. SEVERAL PEOPLE I WORK WITH HAVE DEVELOPED THE SAME PROBLEM IN THEIR GM TRUCKS AS WELL. IF THE BAG DEPLOYS MORE THAN LIKELY THE BAG WILL TEAR DUE TO THE SHARP CRACK EDGES AND BECAUSE OF THE FORCE SHARDS OF PLASTIC DASHBOARD WILL BE FLYING SHRAPNEL INSIDE THE CAB. I REFUSE TO HAVE MY CHILDREN SIT IN THE PASSENGER SIDE LET ALONE AN ADULT. WHEN DO YOU PLAN ON MAKING THIS ISSUE A SAFETY RECALL? WHEN PIECES OF DASHBOARD AND AIRBAG BLINDS SOMEBODY?
Other or unspecified, Feb 11, 2017
THE DASHBOARD HAS CRACKS IN MULTIPLE PLACES...CONCERNED ABOUT FLYING PLASTIC PIECE IF AIRBAG IS DEPLOYED
Other or unspecified, Feb 6, 2017
HAVE A CRACK IN DASHBOARD BY PASSENGER AIRBAG AND BEHIND CENTER OF GAUGE CLUSTER ON DRIVERS SIDE. PURCHASED VEHICLE USED AND DIDN'T NOTICE CRACKS TILL I HAD DRIVEN CAR HOME.
Air bags, Other or unspecified, Oct 15, 2016
2013 GMC SIERA15004WD IT HAS BEEN GARAGE KEPT AND HAND WASHED! THE DASH IS CRACKED OVER THE STERI G WHEEL AND THE PASSENGERS SIDE AIRBAG! THIS CAN'T BE SAFE! NOT TO MENTION IT JUST TURNED TO 40000 MILES! AND! THE PAINT WILL CHIP OFF IF SO MUCH AS A FLY HITS IT! AND THE PAINT ON THE ROOF HAS BUBBLES IT! AND THEY SAY IT'S HAIL DAMAGE! REALLLY ON JUST THAT PART OF THE TRUCK? I WILL NEVER PURCHASE ANOTHER GMC ( ALTHOUGH ME AND MY HUSBAND PURCHASED 2 NEW ONES WITHIN 6 MONTHS) THEY ARE CHEAPLY MADE AND EXPENSIVE TO BUY! THEY SHOULD BE BANNED FROM SELLING SUCH JUNK! AND THEY MADE THE MO EY NOW THEY ARE DOUBLE DIPPING MAKI G ALL THESE PEOPLE FIX THESE WRETCHED DASHES ON NEW VECHICLES! SHAME ON YOU!! AND WHEN YOUR BANKRUPT FROM INJURIES DUE TO YOUR NEGLIGENCE IT WILL BE A BLESSING!!!
Air bags, Other or unspecified, Sep 19, 2016
DASH BROKE AT THE AIR BAG, IF IT WAS TO DEPLOY WILL SEND SHARP PIECES OF PLASTIC AT THE DRIVER AND PASSENGER.
Air bags, Other or unspecified, Aug 30, 2016
I HAVE A COUPLE CRACKS ON MY DASHBOARD AROUND THE PASSENGER AIRBAG. I ASKED THE DEALER TO REPLACE IT FOR FREE. THEY WANT TO CHARGE ME 300 DOLLARS.
Other or unspecified, Aug 19, 2016
DASHBOARD CRACKED COULD AFFECT AIR BAG WHEN DEPLOYED
Other or unspecified, Aug 5, 2016
CRACKED DASHBOARD THE DASHBOARD OF MY GMC SIERRA AS A VERTICAL CRACK RUNNING DIRECTLY NEXT TO THE PASSENGER SIDE AIRBAG. THIS HAPPENED SUDDENLY WHILE AT A STAND STILL. MY CONCERNS IS WHAT HAPPENS SHOULD MY TRUCK ENDURE A CRASH. I WORRY THAT THE BROKEN DASHBOARD COULD INTERFERE WITH THE PERFORMANCE OF MY AIRBAG.
Other or unspecified, Jul 28, 2016
DOOR LOCKS AND HORN CYCLE ANYTIME WITH OR WITHOUT KEY. PARKED OR DRIVING.
Other or unspecified, Jul 5, 2016
THE DASH FORMED A CRACK STARTING FROM THE PASSENGER AIRBAG OVERNIGHT. IT CONTINUES TO GROW DAILY. I AM WORRIED IF THE AIRBAG WAS TO DEPLOY IT WOULD CAUSE THE DASH TO BREAK, SHOOTING PIECES THROUGHOUT THE TRUCK.
Other or unspecified, May 21, 2016
THE DASHBOARD SUDDENLY CRACKED NEAR THE PASSENGER SIDE AIRBAG. IT APPEARS TO BE IN THE CORNER OF THE AIRBAG WHERE, IF DEPLOYED COULD POSSIBLY DAMAGE THE AIRBAG CAUSING A MALFUNCTION WHICH COULD RESULT IN SERIOUS INJURY OR DEATH. AS OF NOW, I AM NOT AWARE OF ANY RECALLS FOR THIS HOWEVER, I HAVE FOUND AN ARTICLE WHERE GM IS NOT CLAIMING RESPONSIBILITY FOR CRACKED DASHBOARDS.
Structure, Other or unspecified, Apr 29, 2016
CRACKED DASHBOARD TOP LEFT CORNER OF PASSENGER AIRBAG .