2013 GMC Sierra 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 167 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2013 reports, 6 involved a crash and 2 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Campaign 21V053000 on NHTSA.gov
EquipmentApr 26, 2018
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Campaign 18V267000 on NHTSA.gov
Representative owner complaints
167 reports, newest first.
Tires, Jun 15, 2016
TL* THE CONTACT OWNED A 2013 GMC SIERRA 1500 EQUIPPED WITH GOODYEAR EAGLE LS-2 TIRES, SIZE: P275/55R20. WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT DRIVER SIDE TIRE DETACHED FROM THE RIM. THE VEHICLE WAS TOWED TO AN INSURANCE COMPANY'S LOT. THE TIRE WAS NOT REPLACED. THE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED INJURIES TO LEFT ARM AND SHOULDER DUE TO THE AIR BAG FAILURE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 22,458.
Other or unspecified, May 21, 2016
THE DASHBOARD SUDDENLY CRACKED NEAR THE PASSENGER SIDE AIRBAG. IT APPEARS TO BE IN THE CORNER OF THE AIRBAG WHERE, IF DEPLOYED COULD POSSIBLY DAMAGE THE AIRBAG CAUSING A MALFUNCTION WHICH COULD RESULT IN SERIOUS INJURY OR DEATH. AS OF NOW, I AM NOT AWARE OF ANY RECALLS FOR THIS HOWEVER, I HAVE FOUND AN ARTICLE WHERE GM IS NOT CLAIMING RESPONSIBILITY FOR CRACKED DASHBOARDS.
Air bags, May 5, 2016
THERE IS A CRACK ON THE DASH AROUND THE PASSENGER AIRBAG, MY CONCERN IS IN AN ACCIDENT IF THE DASH WILL BECOME SHRAPNEL IF THE AIRBAGS GO OFF.
Structure, Other or unspecified, Apr 29, 2016
CRACKED DASHBOARD TOP LEFT CORNER OF PASSENGER AIRBAG .
Other or unspecified, Apr 8, 2016
PASSENGER AND BACK SEAT IN THE CREW CAB ARE COMING OFF OF THE BRACKETS. I TOOK MY CAR TO DEALERSHIP AND THEY COULD FIND A PROBLEM. I GGOGLED PROBLEM AND THERE ARE MANY CUSTOMERS WITH THE SAME ISSUES. THE SEATS ARE COMING AWAY FROMBTHE CLAMPS OR BRACKET TO HOLD THE SEATS SECURE. THIS IS UNSAFE. I HAVE A RATTLING ANDBCLICK CLACKING SOUND WHILE DRIVE IN MOTION OVER ROUGH ROADS OR BUMPS.
Steering, Mar 29, 2016
TL* THE CONTACT OWNS A 2013 GMC SIERRA. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY LOOSE. WHEN DRIVING OVER BUMPS IN THE ROAD, THERE WAS AN ABNORMAL NOISE HEARD FROM THE STEERING COLUMN TO THE STEERING WHEEL. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V339000 (STEERING). THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 05/03/16*LJ THE LOCAL REPAIR SHOP, FOUND TWO SPLINE SHAFTS IN THE STEERING COLUMN WORN. THE REPAIRS WERE DONE AT NO CHARGE. UPDATED 05/05/16.*JB
Other or unspecified, Mar 25, 2016
"TAKATA RECALL". CRACKED DASH STATIONARY
Air bags, Other or unspecified, Mar 25, 2016
I HAVE A 2013 SIERRA DENALI HD. I AM VERY OCD WITH THIS VEHICLE AS TO I ONLY DRIVE IT ON WEEK-ENDS, ETC. TRUCK IS STORED IN CLIMATE CONTROLLED GARAGE. JUST TURNED OVER 42K MILES. I HAVE A PROFESSIONAL DETAILING SERVICE DETAIL THIS TRUCK. I PICKED UP MY TRUCK TODAY AND WAS TOLD THAT THEY FOUND A CRACK IN THE DASH LOCATED BEHIND THE INSTRUMENT CLUSTER. ONLY 6K MILES OUT OF WARRANTY. HOW CONVENIENT FOR GM. I PLAN ON TALKING TO DEALER THAT SERVICES MY TRUCK TOMORROW AND GET THEIR INPUT.
Fuel/propulsion system, Jan 7, 2016
TL* THE CONTACT OWNS A 2013 GMC SIERRA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BOTH AN INDEPENDENT MECHANIC AND THE DEALER TO BE DIAGNOSED. THE TECHNICIANS INFORMED THE CONTACT THAT THE DIESEL RELUCTANT TANK ASSEMBLY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Other or unspecified, Jan 5, 2016
CRACKED DASHBOARD
Exterior lighting, Oct 16, 2015
HEADLIGHTS ARE NOT AS BRIGHT AS MY OLD GM TRUCK. HIGH BEAM EXTENDS THE DISTANCE BUT DOES NOT INCREASE IN BRIGHTNESS. NOT VERY GOOD IN RAINY WEATHER. SEEMS THAT THE HEADLIGHTS ARE NOT EVEN ON. VERY EASY TO "OVERDRIVE" THE HEADLIGHTS.
Steering, May 22, 2015
THE STEERING ON THE PICKUP TRUCK STICKS, LOCKS UP FOR A MOMENT THEN FREES ITSELF. I HAVE BEEN HAVING ON AND OFF ISSUES SINCE BUT THE DEALERSHIP IS ALREADY TRYING TO GET OUT OF ANY RESPONSIBILITY ALREADY STATING THIS IS OUT OF WARRANTY AT THIS DATE. SALT LAKE VALLEY GMC HAS BEEN AWARE OF THE ISSUE SINCE DAY ONE. THIS HAS BECOME A SAFTEY ISSUE, THE VEHICLE IN QUESTION IS NOT SAFE TO DRIVE AT THIS TIME AND I AM LEFT HOLDING THE BAG FOR A MYSTERY THEY CANNOT SOLVE (OR GM IS COVERING UP YET ANOTHER PROBLEM) NOTE THIS TRUCK IS THE DURAMAX 2500.
Tires, Feb 5, 2015
FIRST INCIDENT -BFGOODRICH MUD TERRAIN KM2 TIRE TREAD SEPARATED FROM TIRE CAUSING DAMAGE TO RUNNING BOARD ON RIGHT FRONT. WAS ON INTERSTATE GOING ABOUT 55 MPH. SECOND INCIDENT- 1 OF ORIGINAL SET OF 4 IS NOW ON BACK AGAIN ON INTERSTATE GOING APPROXIMATELY 65 MPH TIRE SEPARATED AND CAUSED DAMAGE TO RIGHT FENDER. *TR
Electrical system, Jan 31, 2015
VEHICLE'S VOLT GAUGE READ'S BETWEEN 16 AND 17 VOLT'S. CONSTANTLY. TAKEN TO DEALER AND WAS TOLD AFTER THERE TESTING OF THE SYSTEM ALL READING WERE AT 14.4 TO 14.7 VOLTS. THEY COULD NOT DUPLICATE PROBLEM. WHEN LEAVING DEALERSHIP WAITED AFTER STARTING TO WATCH GAUGE AS DRIVING DOWN THE HIGHWAY. GAUGE STILL READING BETWEEN 16 AND 17 VOLTS. HAVE NOW CONTACTED GMC CUSTOMER SERVICE FOR FURTHER HELP. *TR
Exterior lighting, Vehicle speed control, Jan 21, 2015
TL* THE CONTACT OWNS A 2013 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLIGHTS SEIZED AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Service brakes, Dec 23, 2014, crash
I OWN A 2013 GMC SIERRA 4WD CREW CAB THAT IS HAVING BRAKING PROBLEMS. I PURCHASED THE VEHICLE ON 05/29/2013 NEW FROM BILL SMITH BUICK-GMC INC. LOCATED IN CULLMAN, AL AS A NEW VEHICLE AND AT THE TIME OF PURCHASE IT HAD 7173 MILES ON IT AS STATED ON THE ODOMETER DISCLOSURE STATEMENT. THE VEHICLE CURRENTLY HAS 41585 MILES ON IT THAT INDICATED I HAVE DRIVEN THE VEHICLE 36412 MILES. I HAVE HAD TWO INCIDENTS WITH THE BRAKES WHERE THE VEHICLE FAILED TO STOP WITH THE BRAKES FULLY APPLIED. THE FIRST TIME WAS WHEN THE VEHICLE HAD APPROXIMATELY 15000 MILES ON IT. THE SECOND TIME OCCURRED THIS PAST THURSDAY, DECEMBER 18, 2014 WHEN I APPLIED THE BRAKES AT 25 MPH AND THE CAR JUST CONTINUED TO ROLL UP HILL UNTIL I HIT A CAR IN FRONT OF ME. THERE WAS NO DAMAGE TO THE OLDER BUICK LASABER REAR END OR BUMPER BUT MY FRONT BUMPER WAS PUSHED IN ABOUT 2 INCHES. IF I HAD BEEN ON THE LEVEL OR WAS GOING ABOVE 25 MPH I SUSPECT THERE WOULD HAVE BEEN SUBSTANTIAL DAMAGE TO BOTH VEHICLES. WHAT?S HAPPENING IS WHEN THE BRAKE IS APPLIED THE CAR STARTS TO SHUDDER AND SOUNDS LIKE YOUR BANGING ON A TIN CAN. WHEN THAT HAPPENS THE TRUCK IS NOT STOPPING OR SLOWING AT ALL AND THE BRAKE PEDAL IS AS FAR DOWN AS IT CAN GO. PUMPING THE BRAKE WILL CAUSE THE BRAKES TO RECOVER AND THE VEHICLE WILL STOP. THIS PROBLEM HAS NOT BEEN A CONSISTENT ISSUE. THIS LAST THURSDAY IS THE FIRST TIME I COULDN?T STOP IN 26000 MILES. BACK WHEN THE VEHICLE HAD 15000 MILES ON IT THE SAME THING OCCURRED. WHILE DRIVING THE VEHICLE TO WORK THIS MORNING AFTER PICKING IT UP FROM THE GMC DEALERSHIP THAT SAID THERE WAS NOTHING WRONG IT HAPPENED AGAIN. THIS WAS AFTER MAKING SEVERAL STOPS ON HWY 280 IN BIRMINGHAM, AL. THIS TIME I RAN THE RED LIGHT WITH NO CONSEQUENCES BUT MY LUCK WILL NOT CONTINUE. *TR
Structure, Dec 16, 2014
TL* THE CONTACT OWNS A 2013 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, AN ABNORMAL NOISE OF SIMULATING AIR ENTERED THE VEHICLE FROM THE DRIVER SIDE. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS WHERE IT WAS DIAGNOSED THAT THE REAR AND FRONT DRIVER SIDE FOAM SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS UNKNOWN.
Steering, Nov 5, 2014
I OWN A 2013 GMC SIERRAHD 2500 AND I AM EXPERIENCING POWER STEERING FAILURES. GMC IS REFUSING TO FIX THE PROBLEM BECAUSE THEY CANT FIND IT. GMC ALSO HAS NO PROBLEM PUTTING ME BACK ON THE ROAD IN A DANGEROUS UNSAFE VEHICLE THAT IS STILL UNDER BUMPER TO BUMPER WARRANTY. . THE FIRST EXPERIENCE WAS JUST PULLING INTO A PARKING SPOT. AS I WAS TURNING, ALWAYS TO THE LEFT, INTO THE SPOT THE POWER STEERING FAILED. ALWAYS AFTER A LONG DRIVE THIS OCCURS, TO THE TUNE OF 5 PLUS HOURS. THE POWER LOSS REPEATED ITSELF TWO MORE TIMES THAT FIRST DAY. OCCURRING WHEN I WAS COMING TO A SLOW LEFT TURN UNDER 10 MPH. I TOOK IT TO THE DEALER A COUPLE DAYS LATER AND THEY COULDN'T REPEAT THE PROBLEM SO THEY REFUSED REPAIRS. THE NEXT TIME IT HAPPENED WAS A COUPLE DAYS AGO. THIS TIME IT BEGAN WITH SLOW LEFT TURNS IN A PARKING LOT OR ON DOWNRAMPS FROM HIGHWAYS. HOWEVER THE PROBLEM GAINED INTENSITY AS I THOUGHT I COULD FEEL IT WHILE DRIVING AT HIGH SPEEDS, ALTHOUGH I DIREGUARDED THAT SINCE IT IS HARD TO TELL WHILE DRIVING 65 ON THE HIGHWAY. ONCE I REACHED MY LOCAL BACK, CURVY, MOUNTAIN ROADS, IT FAILED REPEATEDLY. ONE INSTANCE CAUSING ME TO VEER TO THE EDGE OF A SEVERE DROP OFF AND MY TIRES RUNNING OFF THE ROAD. THIS EASILY COULD HAVE BEEN A FATAL MOMENT. AGAIN AFTER A LONG DRIVE, THEY WERE UNABLE TO RECREATE THE PROBLEM. THEY INSPECTED EVERYTHING AND RESEARCHED THE ISSUE. GMC SAID THAT WILL HAPPEN WHEN HITTING THE BRAKES AT A SLOW SPEED. HOWEVER, THE FAILURE HAS NOW OCCURRED WITHOUT BRAKING AND AT A NORMAL SPEED OF ABOUT 30 MPH. GMC REFUSED TO REPLACE ANYTHING AND WOULD NOT COMPENSATE THE DEALER IF THEY DID. THUS GMC PUT ME BACK ON THE ROAD IN A DANGEROUS VEHICLE. THEY SAID THIS WAS NORMAL AND WOULD HAPPEN FROM TIME TO TIME. DESPITE ALL THEIR EXCUSES, I HAD A CONTRADICTION FOR.I DON'T UNDERSTAND WHY IT DIDN'T START TILL NOW AND WHY AM I THE ONLY ONE HAVING THE PROBLEM. *TR
Power train, Sep 16, 2014
INITIALLY I FELT THE PROBLEM AS A SLIGHT "MISSING" IN THE ENGINE UNDER VERY LIGHT ACCELERATION BETWEEN 40 MPH AND 55MPH AND MORE PRONOUNCED UNDER CONSTANT THROTTLE GOING UP GRADES ON THE HIGHWAY AT A SPEED OF ~55 MPH (1400-1500 RPM). THE VEHICLE SEEMED TO BE "LUGGING", AND THEN THE RPM WOULD INCREASE BY ~20% IMMEDIATELY FOR A SHORT DISTANCE AND THEN DROP BACK (ALL AT CONSTANT THROTTLE) TO 1400-1500 RPM. WHEN DRIVING ON THE HIGHWAY IN CRUISE CONTROL AT 60 MPH AND GOING UP A GRADE, THE VEHICLE WOULD SHOW SIGNS OF "STRAINING" AND IMMEDIATELY INCREASE IN THE RPM BY ABOUT 20% WITH AN ATTENDANT ACCELERATION. THEN THE RPM WOULD INCREASE INSTANTLY BY ABOUT 1000 RPM AND THE VEHICLE ACCELERATES RAPIDLY UNTIL I ENGAGE THE BRAKES. MY DEALER OBSERVED THE SAME CHARACTERISTICS AND DETERMINED THAT IT WAS A TORQUE CONVERTER PROBLEM AND ON 07/25/2014 THEY INSTALLED A NEW TORQUE CONVERTER, WHICH PROVED TO HAVE NO EFFECT ON THE PROBLEM. I WAS INFORMED BY THE SERVICE MANAGER THAT GMC TECHNICAL SERVICES INFORMED HIM OF A SERVICE BULLETIN (#PIP4681D: RANDOM BUMP CHUGGLE OR FISHBITE SENSATION WHILE CRUISING AT APPROXIMATELY 1,300 RPM- OCTOBER 31, 2013) THAT ADDRESSED THE PROBLEM, AND FURTHERMORE NO FURTHER CORRECTIVE ACTION COULD BE TAKEN. ON AUGUST 6,,2014 I WAS DRIVING AT CONSTANT SPEED OF 60 MPH ON A MAJOR HIGHWAY IN "CRUISE CONTROL" AND MODERATE TRAFFIC. WHILE GOING UP A LONG GRADE FOLLOWING ANOTHER VEHICLE AT A SAFE SPEED, MY VEHICLE IMMEDIATELY JUMPED ~400 RPM AND THEN ABRUPTLY CHANGED TO A LOWER GEAR AND ACCELERATED SUDDENLY PUTTING ME AT RISK OF COLLIDING WITH THE VEHICLE AHEAD OF ME. I QUICKLY APPLIED BRAKES AND WAS ABLE TO AVOID AN ACCIDENT. I IMMEDIATELY CONTACTED GMC CUSTOMER SERVICES WHO OPENED A CASE NUMBER ([XXX]) AND ASSIGNED A REP. TO MY CASE. I HAVE SUBSEQUENTLY BEEN INFORMED OF THE GMC COMPANY LINE--"THE VEHICLE IS OPERATING AS DESIGNED", "LIVE WITH IT"!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel/propulsion system, May 17, 2014
NOTICED BACK DOOR OPEN INDICATED ON PANEL, STEPPED OUT WITH VEHICLE IN DRIVE AT A STOP, THEN ONCE OUTSIDE SLIPPED AND VEHICLE KEPT MOVING, HAD TO JUMP BACK INTO VEHICLE AND APPLY BRAKE TO PUT IT INTO PARK, WHY DOESN'T VEHICLE SHUT DOWN ONCE OFF THE SEAT? RIDING LAWN MOWERS DO! *JS
Electrical system, Air bags, May 14, 2014, crash, fire
MY HUSBAND WAS DRIVING HOME IN TRAFFIC WHEN A WOMAN DRIVING THE OPPOSITE DIRECTION DECIDED TO PASS A VEHICLE. HE SWERVED TO AVOID A HEAD ON COLLISION WHICH MEANT HE HAD TO GO OFF OF THE ROAD. WHEN HE ATTEMPTED TO GET BACK ON THE ROAD THE TRUCK SHOT ACROSS TO THE OTHER SIDE OF THE ROAD. THE DPS OFFICER TOLD MY HUSBAND HE HIT A CULVERT AND FLIPPED 5- 6 TIMES. WITNESSES HAD TO PULL HIM OUT OF THE TRUCK AND HAD MENTIONED THERE WAS A SLIGHT FIRE THAT THEY PUT OUT. DURING ALL OF THIS NONE OF THE AIRBAGS DEPLOYED. HE WENT TO THE DOCTOR THE FOLLOWING DAY TO GET CHECKED OUT. *TR
Engine, Apr 28, 2014
TL* THE CONTACT OWNS A 2013 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 58 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAITED FIVE MINUTES BEFORE RESTARTING THE VEHICLE AND RESUMED NORMALLY. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A DIAGNOSTIC TESTING WAS PERFORMED. THE DEALER WAS UNABLE TO LOCATE A PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Steering, Apr 22, 2014
POWER STEERING GEAR BOX LEAKS OIL OUT OF FRONT ADJUSTMENT NUT SEAL. AFTER THREE REPLACEMENT GEAR BOXES IT STILL CONTINUALLY LEAKS. THE LAST ATTEMPTED FIX BY A GMC DEALER ENDED WITH POWER STEERING SPRAYING ALL OVER EVERYTHING UNDER HOOD INCLUDING EXHAUST WHICH IS A SIGNIFICANT FIRE HAZARD. ALSO, WHEN FLUID LEVEL GETS LOW STEERING IS SIGNIFICANTLY HINDERED. *TR
Air bags, Service brakes, Apr 8, 2014, crash
ON APRIL 7, 2014, I WAS INVOLVED IN CAR ACCIDENT. MY VEHICLE WAS TRAVELING ON THE HIGHWAY THROUGH A SOLID GREEN LIGHT WHEN THE OTHER THE VEHICLE MAKING A LEFT TURN TRIED TO SPEED UP TO GET PASS. I SAW THE OTHER THE VEHICLE AND PRESS THE BRAKES HARD BUT THE TRUCK SLID AND HIT THE OTHER VEHICLE. I WAS GREAT IMPACT AND I WAS SHOCKED THAT OUR AIR BAGS DIDN'T DEPLOY. I'M VERY CONCERN THAT MY EQUIPMENT ARE NOT WORKING PROPERLY....PLEASE ASSIST ME IN MATTER. *TR
Steering, Apr 5, 2014
I TOOK MY TRUCK IN FOR A GRINDING NOISE THE STEERING RACK WAS MAKING WHEN TURNING AT LOW SPEEDS, THE DEALERSHIP SAID IT WAS A POWER STEERING GEAR, COMMON PROBLEM AND THEY WOULD FIX IT BECAUSE IT WAS UNDER WARRANTY, THEY SOLVED THE PROBLEM. THE ISSUE IS THAT THE RE-MANUFACTURED PART THEY USED LEAKS, TOOK IT BACK A SECOND TIME, THEY SAID IT WAS A BAD SEAL AND THEY WOULD REPLACE THE SEAL. HAD TO TAKE IT IN A THIRD TIME BECAUSE IT LEAKED AGAIN, SO THEY SAID THEY WOULD REPLACE THE RACK AGAIN, COME TO FIND OUT, THE LAST TIME THEY HAD IT THEY REPLACED THE STEERING RACK AGAIN, SO THIS IS THE THIRD STEERING RACK THEY HAVE PUT ON A 2013 TRUCK, AND IT STILL LEAKS, THEY GAME ME A SERVICE BULLETIN THAT SAYS IT IS NORMAL FOR IT TO LEAK FROM THAT AREA AND IT GOES AWAY IN A FEW MONTHS, ALSO THE SERVICE BULLETIN SAYS A DRIP FROM THERE DOES NOT WARRANT A ACTIVE LEAK, I SAY A DRIP ON THE GROUND IS A ACTIVE LEAK. I LIVE IN TEXAS AND BY STATE LAW A VEHICLE CANNOT PASS STATE SAFETY INSPECTION WITH ANY LEAKS ON THE POWER STEERING SYSTEM. HOW DO I KNOW THAT THIS LEAK WILL EVEN GO AWAY? MY TRUCK WON'T EVEN PASS INSPECTION LATER THIS YEAR WHEN I HAVE TO GO BECAUSE OF THIS LEAK. I BELIEVE THIS IS A SAFETY CONCERN, THEY SHOULD NOT BE RE ISSUING SUCH A IMPORTANT PART TO THE STEERING SYSTEM AND IT LEAK, I HAVE FOLLOWED UP WITH GM AND SAID I WANT A BRAND NEW ON PUT ON AND NO LEAKS, IT DIDN'T LEAK WHEN I BOUGHT IT, IT SHOULDN'T LEAK NOW. I HAVE LOST FAITH IN THE RELIABILITY OF THE VEHICLE BECAUSE THEY HAVE REPLACE THE SAME PART THREE TIMES( A KEY PART TO THE STEERING SYSTEM), IT LEAKS, AND ALL THREE TIMES THE PART WAS RE-MANUFACTURED( USED), I HAVE NO IDEA HOW MANY MILES ARE ON THAT PART, THEY SHOULD BE USING BRAND NEW ONES AND NO LEAKS. *TR