2014 GMC Sierra 1500
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 859 owner complaints filed for this model year. This is the highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2014 reports, 29 involved a crash and 9 involved a fire. 24 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
EquipmentApr 26, 2018
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Campaign 18V267000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Seat beltsApr 12, 2016
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks manufactured January 29, 2013, to January 21, 2015. While entering the vehicle, the seat belt tensioner cable may be positioned such that the driver slides over it. This movement may result in the fatigue and separation of the cable.
If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will modify the vehicles to prevent the tensioner from being damaged. Any tensioner that has already been damaged will be replaced, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15822.
Campaign 16V209000 on NHTSA.gov
Engine and engine cooling, exhaust systemJan 13, 2014
General Motors is recalling certain 2014 model year Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles, and 2015 model year Cadillac Escalade and Escalade ESV; Chevrolet Silverado HD; and GMC Sierra HD, Yukon, and Yukon XL, equipped with a 4.3L engine or 5.3L engine.
The overheated exhaust components may melt nearby plastic parts and may result in an engine fire.
General Motors will notify owners, and dealers will reprogram the engine control module, free of charge. The recall began on January 16, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 14008.
Campaign 14V007000 on NHTSA.gov
Representative owner complaints: exterior lighting
212 reports, newest first. Show all
Exterior lighting, Jan 23, 2015
THE HEADLIGHTS DO NOT ADEQUATELY ILLUMINATE THE ROAD. THERE IS NO LIGHT TO THE SIDE OF ROAD. I CAME VERY CLOSE TO DRIVING INTO A DITCH. WHEN DRIVING DOWN OR UP GRADES THE ROAD IS IN COMPLETE DARKNESS. NO DISCERNIBLE DIFFERENCE BETWEEN HIGH AND LOW BEAMS. IT'S VERY DANGEROUS DRIVING ON UNLIT COUNTRY ROADS NEAR MY HOME IN UPSTATE NY. WHEN RAINING THE PROBLEM IS EVEN WORSE. THE HEADLAMPS ON ALL 4 OF MY PREVIOUS GM TRUCKS 9JIMMYS, YUKON AND SUBURBAN) WERE FAR SUPERIOR TO THOSE ON MY NEW $55,000 SIERRA. THIS TRUCK SHOULD NOT BE DRIVEN AT NIGHT BUT THAT'S UNAVOIDABLE, SOMEONE'S GOING TO BE HURT OR KILLED!!! *TR
Exterior lighting, Jan 22, 2015
MY COMPLAINT IS WITH THE HOW DIM THE OEM HEADLIGHTS ARE. I HAVE COMPLAINED TO GMC REGARDING THE HEADLIGHTS AND THE RESPONSE IS THAT THEY ARE OK WITH HOW DIM THE LIGHTS ARE. COMPARED TO OTHER VEHICLES I OWN/HAVE OWNED THE HEADLIGHTS ARE EXTREMELY DIM TO THE POINT OF BEING DANGEROUS. *TR
Exterior lighting, Jan 21, 2015
THE HEADLIGHTS DO NOT LIGHT THE ROAD. NO LIGHT ON THE SIDE OF ROAD. I HAVE MISSED MY DRIVEWAY AND CAME VERY CLOSE TO DRIVING INTO A DITCH. WHEN DRIVING DOWN OR UP GRADES THE ROAD IS IN COMPLETE DARKNESS. I HAVE GAVE GM A YEAR TO FIX THE SAFETY ISSUE BUT THEY DO NOTHING IS CORRECT THE PROBLEM. WHEN RAINING THE PROBLEM IS TEN TIMES GREATER. THIS TRUCK SHOULD NOT BE DRIVEN AT NIGHT, PEOPLE WILL GET INJURED OR KILLED. *TR
Exterior lighting, Jan 17, 2015
HEADLIGHTS ARE VERY DIM. LIKE HAVING NONE AT ALL. HIGH BEAMS ARE USELESS. I ACTUALLY HAD TO FOLLOW OTHER VEHICLES LIGHTS TO KEEP FROM RUNNING OFF THE ROAD. *TR
Exterior lighting, Jan 16, 2015
THE HEADLAMPS ARE TOTALLY INADEQUATE FOR NIGHT DRIVING THUS PRODUCING A VERY SIGNIFICANT SAFETY ISSUE . THERE IS ZERO LIGHTING ON BOTH SIDES ON LOW BEAM AND VERY POOR DOWN ROAD VISION ON HIGHBEAM. THERE ARE MANY COMPLAINTS ON LINE AND THEY ARE ALL WITH THE SAME ISSUES. IT HAS TO DO WITH THE CHEAP ONE BULB LENS SYSTEM WITH A SHUTTER ON THE LENS. HAVE COMPLAINED TO DEALER WHO ACKNOWLEDGED THERE IS A PROBLEM AND TO GM WHO REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM . GM RESPONSE TO ME WAS THE LAMPS WORK AS DESIGNED AND I RESPONDED THAT IS EXACTLY THE PROBLEM, THE DESIGN WHICH PRODUCES VERY DANGEROUS DRIVING CONDITIONS. *TR
Exterior lighting, Jan 15, 2015
THE HEADLIGHTS ON THIS $50K TRUCK ARE JUST PLAIN UNACCEPTABLE! FINALLY TOOK IN TO THE DEALER AS THE BRIGHTS WERE "RACCOON HUNTING" BUT THE DIM SETTING IS ALMOST NO LIGHT AT ALL. LIVING IN A RURAL AREA, I HAVE TO DECREASE MY SPEED TO NEARLY A CRAWL IN ORDER TO WATCH FOR OBSTACLES IN THE ROADWAY OR FOR WILDLIFE. I'VE OWNED 6 GMC VEHICLES (SIERRA OR YUKON) SINCE 2000 AND NONE OF THEM HAD THE POOR AND DANGEROUS LIGHTING THAT THIS 2014 SIERRA HAS. WHEN THE DEALER ADJUSTED, THE DIMS ARE NOW POINTING DOWN TO THE ROAD ABOUT 30' FROM THE BUMPER AND THE HIGH BEAMS ARE BOTH POINTING AT THE MIDDLE OF THE ROAD ABOUT 75-100' WITH NO LATERAL LIGHTING AT ALL. IT'S SO BAD, I HAVE TO MAKE WIDE TURNS TO LIGHT UP THE DRIVEWAYS OR STREETS I'M TURNING INTO TO KEEP FROM RUNNING INTO DITCHES OR MISS THE TURN ALL TOGETHER. ON A 55MPH STRAIGHT ROAD, YOU CAN OUT RUN YOU LIGHTS! THE FOGS HELP THE LATERAL VISION A TINY BIT BUT THEY ARE NOT ALL THAT GOOD EITHER. GMC NEEDS TO ADDRESS THIS OR RISK PAYING OUT ON A BIG LAWSUIT OVER SOMEONE GETTING BADLY INJURED OR WORSE. *TR
Exterior lighting, Jan 10, 2015
THE FRONT HEADLIGHTS ARE INSUFFICIENT FOR SAFETY. THEY DO NOT LIGHT THE ROAD SUFFICIENT TO SEE OBJECTS IN ROAD ABOVE A SPEED OF 50 MPH. THESE ARE SINGLE BULB PROJECTOR HEADLIGHTS AND MY OLD 2001 CHEVY SILVERADO HAS MUCH BETTER LIGHTS. GMC SHOULD REPLACE THE LIGHTS WITH DUAL BEAM LIGHTS OR ADD ON A SUPPLEMENTAL LIGHT SYSTEM. *TR
Exterior lighting, Jan 4, 2015
I HAVE TWO 2014 GMC SIERRAS WITH VERY WEAK HEADLIGHTS. CALLED GM AND THEY SAID NOBODY HAS COMPLAINED. THEY LIED. WAKE UP GM AND SMELL THE ROSES BEFORE SOMEONE IS HURT OR KILLED. THE HEADLIGHTS LOOK GREAT BUT WORK BAD. FEEL LIKE IT WILL BE FOREVER BEFORE THEY DO ANYTHING SO I ADDED MY OWN AUX. LIGHTS. MY I CAN SEE AGAIN. SPENT 400.00 DOLLARS ON 45,000 DOLLAR TRUCK SO I CAN DRIVE SAFETY AT NIGHT. 2014 CHEVYS HAVE DUEL HEADLIGHTS. MUST BE BETTER. FIX THE PROBLEM GM. MY FIRST CAR, A 1962 COMET HAD BETTER LIGHTS.
Exterior lighting, Jan 3, 2015
I DISCOVERED ONLY AFTER BUYING THIS VEHICLE THAT THE HEADLIGHTS ARE ABSOLUTELY TERRIBLE, AND CLEARLY AN IMMEDIATE SAFETY HAZARD. THEY ARE A "NEW" PROJECTOR BULB STYLE - SINGLE BULB WITH NO INDEPENDENT HIGH BEAM. THE LIGHT IS DIM ON BOTH HIGH AND LOW BEAMS, VERY NARROW, AND WHEN THE LOW BEAMS ARE AT THE RIGHT HEIGHT THE HIGH BEAMS ARE UP IN THE AIR. I THOUGHT AT FIRST THEY WERE JUST POORLY ADJUSTED, BUT THE DEALERSHIP WAS UNABLE TO IMPROVE THE SITUATION. THEY DID NOT REVEAL TO ME THAT THERE HAVE BEEN NUMEROUS OWNER COMPLAINTS ABOUT THESE LIGHTS, EASILY FOUND BY DOING AN INTERNET SEARCH. THERE SHOULD BE AN IMMEDIATE RECALL AND FIX ON THESE LIGHTS. ACCORDING TO INTERNET REPORTS, THE TRADITIONAL TWO INDIVIDUAL BEAM HEADLIGHTS ON THE 2014 CHEVROLET SILVERADO ARE APPARENTLY FINE. *TR
Exterior lighting, Jan 2, 2015
NO ACCIDENT. (YET) HEAD LIGHTS ARE PATHETIC. RANGE OF VISION AT NIGHT IS TOTALLY UNACCEPTABLE. THERE IS NO DIFFUSION OF LIGHT. ONLY LIGHT IS ON A STRAIGHT HORIZONTAL LINE. CAUSES A VERY TENSE DRIVING SITUATION ON ANY DARK ROAD. THE LIGHTING ON THE PERIPHERY IS VIRTUALLY NON-EXISTENT BUT MARGINALLY IMPROVED IF FOG LIGHTS ARE LEFT ON ALL THE TIME. MANY COMPLAINTS HAVE ALREADY BEEN FILED. CANNOT UNDERSTAND WHY GMC HAS NOT BEEN COMPELLED TO HAVE A RECALL TO COME UP WITH A REAL SOLUTION. IT DOES NOT APPEAR TO BE A QUESTION OF ADJUSTING THE CURRENT LIGHTING ARRANGEMENT. THIS SHOULD BE A PRIORITY RECALL. DANGEROUS TO DRIVE VEHICLE AT NIGHT. *TR
Exterior lighting, Jan 2, 2015
WHILE DRIVING IN TOWN AT 25 MPH, ALMOST HIT A PEDESTRIAN WHO WAS CROSSING THE ROAD DUE TO INSUFFICIENT HEADLAMPS ON THE TRUCK. THIS WAS EVER WITH THE FOG LAMPS ON WHICH SEEM TO PUT OUT MORE LIGHT THEN THE HEADLIGHTS.. EXTREMELY DANGEROUS... HAVE TO RELY ON THE STREET LAMPS TO SEE WHERE WE ARE GOING WHEN DRIVING IN TOWN.. DISAPPOINTED TO MY WITS END THAT THE DEALER TELLS ME THAT THERE ISN'T ANY FIX FOR THIS YET. *TR
Exterior lighting, Jan 2, 2015
OF ALL THE VEHICLES I HAVE OWNED, THIS 2014 GMC HAS THE WORST HEADLIGHTS OF THEM ALL.. $47,000 AND BASICALLY A BIC LIGHTER ON THE FRONT OF THE TRUCK FOR LIGHTS.. WHILE OUT DRIVING ON MY WAY BACK FROM FORT KENT, WITH THE TRUCK ON HIGH BEAM I NEARLY HIT A MOOSE THAT I DIDN'T SEE UNTIL I WAS RIGHT ON IT DUE TO NOT HAVING ENOUGH LIGHT DOWN THE ROAD.. HAVE TO DRIVE 40 NOT TO OUTRUN THE HEADLIGHTS. VERY VERY FRUSTRATING AND THE DEALER TELLS US THAT GM KNOWS ABOUT IT BUT HAS NO FIX.. *TR
Exterior lighting, Dec 31, 2014
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE HEADLIGHTS ON VEHICLE FAILED TO ILLUMINATE PROPERLY. THE HEADLIGHTS WERE DIM AND IMPAIRED THE CONTACT'S VISION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Exterior lighting, Visibility/wiper, Dec 29, 2014
THE HEADLIGHT PERFORMANCE ON THIS TRUCK IS THE WORST I'VE SEEN IN ANY VEHICLE, BUT FOR A TRUCK, I CANNOT BELIEVE THEY ARE ALLOWED ON THE ROAD AT NIGHT. THE OWNER'S MANUAL STATES THEY ARE FACTORY SET AND DO NOT NEED ADJUSTMENT. THAT INFORMATION WAS OBVIOUSLY NOT CHECKED DURING THE QUALITY CHECK OR CHECKED BUT FELT IT WAS AS GOOD AS IT GETS. ON HIGH BEAM, THE DRIVER'S SIDE LIGHT IS POINTING SO FAR UP, IT'S IN THE TREES AND ABOVE THE ROAD. THE RIGHT SIDE HIGH AND LOW BEAMS ARE INADEQUATE FOR ALL PURPOSES, ESPECIALLY SEEING AROUND CURVES AND TURNS. YOU ARE LITERALLY BLIND ON A DARK STREET, EVEN WITH THE FOG LIGHTS. VERY POOR ILLUMINATION OF THE ROAD. I'VE TAKEN IT IN TO THE DEALER FOR ADJUSTMENT AND THEY DID NOT CHANGE ANYTHING. THIS WILL BE THE LAST GM PRODUCT I BUY SINCE IT SEEMS THE LAST THREE VEHICLES I'VE OWNED HAD ISSUES THAT COULD NOT BE RESOLVED. AND I AM A MEMBER OF THE GM FAMILY. FOR THE PRICE OF THESE VEHICLES, THEY SHOULD BE TOP QUALITY. GM SHOULD BE ASHAMED OF THE QUALITY THEY DELIVER TO CUSTOMERS FOR VEHICLES PRICED OVER $45K. *TR
Exterior lighting, Dec 29, 2014
THE HEADLIGHTS ON THIS TRUCK ARE UNSAFE. THEY DO NOT PUT OUT ENOUGH LIGHT ON DARK NIGHTS AND ESPECIALLY ON NIGHTS WERE THERE IS RAIN. THEY DO NOT REACH BEYOND THE EDGE OF THE ROAD WAY PAST THE FOG LINES,. OR EXTEND THAT FAR UP THE ROAD IN FRONT OF THE TRUCK. *TR
Exterior lighting, Dec 22, 2014
HEADLIGHTS ARE TOO DIM IN 2014 GMC SIERRA. TO THE POINT OF DANGEROUS TO PEDESTRIANS AND WILDLIFE. THE LIGHTS HINDER THE ABILITY OF DRIVERS TO SEE AND AVOID ANYTHING THAT MAY WONDER INTO THE VEHICLES PATH. BY THE TIME THE HEADLIGHT ILLUMINATE THE OBJECT IT'LL BE TOO LATE! "SAVE SOME LIFE", PERSUADE GENERAL MOTORS TO FIX FUTURE VEHICLES AND POSSIBLY RECALL EXISTING ONES. *TR
Exterior lighting, Dec 21, 2014
THE HEADLIGHTS ARE VERY POOR. I HAVE OWNED MANY CARS AND THE LACK OF NIGHT VISION WITH THE 2014 SIERRA IS THE WORST OF ANY CAR I HAVE EVER DRIVEN. I USED TO WORK ON MY FAMILY FARM BACK IN THE 1980S AND OUR OLD TRACTORS AND COMBINES HAD BETTER NIGHT VISIBILITY THAN MY BRAND NEW SIERRA. GMC, YOU MUST FIX THIS NOW! I GUARANTEE YOU WILL HAVE A MAJOR LAWSUIT ON YOUR HANDS IF YOU DON'T. THIS IS SUCH A SIMPLE THING TO GET RIGHT, DO THE RIGHT THING AND RECALL ALL THESE VEHICLES AND INSTALL PROPER HEADLIGHTS. *TR
Electrical system, Exterior lighting, Dec 18, 2014
THE HEADLIGHTS ON THIS TRUCK ARE UNSAFE, THEY DO NOT PROJECT ENOUGH LIGHT AHEAD FOR SAFE DRIVING AT NIGHT. ONE HAS TO DEPEND ON THE STREET LIGHTING OR STARS. I HAVE COME CLOSE TO HITS OTHERS ON THE ROADS FOR THE LACK OF PROJECTION OF THESE LIGHTS. THE TRUCK BECOMES A HAZARD ON THE HIGHWAY DO TO THE SLOW SPEED ONE HAS TO TRAVEL TO STAY WITHIN THE HEADLIGHTS. PLEASE ADDRESS THIS WITH GMC BEFORE SOMEONE IS HURT OR KILLED. *TR
Exterior lighting, Dec 16, 2014
WANTED TO UPDATE INFO ON THIS COMPLAINT. I HAVE BEEN IN CONTACT W/DEALER AND THEY HAVE AGREED TO REPLACE BOTH HEADLIGHTS, EVEN THOUGH THEY CONSIDER THIS TO BE ABNORMAL, WITH THE AGREEMENT THAT IF IT HAPPENS ON NEW HEADLIGHTS THEY WILL CONSIDER IT NORMAL AND DO NOTHING MORE! I FEEL THIS IS A SAFETY ISSUE AS IT OBSCURES THE LIGHT AND ALSO THAT THEY ARE TRYING TO BULLY ME INTO AN AGREEMENT I DON'T AGREE WITH. MY VEHICLE HAS A BUMPER TO BUMPER WARRANTY AND THEY ARE TRYING TO EXCLUDE THIS ISSUE IN THE FUTURE IF I AGREE TO HAVE THE HEADLIGHTS REPLACED NOW. I HAVE CONTACTED GMC REGARDING THIS AND HAVE YET TO HEAR BACK FROM THEM. *TR
Exterior lighting, Dec 15, 2014
HEADLIGHTS APPEARED TO BE LEAKING, CONDENSATION AND WATER DROPLETS. TOOK TO DEALER FOR OIL CHANGE AND ADVISED THEM OF THE HEADLIGHT ISSUE. WAS TOLD THEY WERE NOT LEAKING THAT THE DESIGN OF HEADLIGHTS CAUSED THIS, BULBS BURN SO HOT THEY HAVE A VENT FOR COOLING. BECAUSE OF THE AIR FLOW THROUGH VENT IT BRINGS IN CONDENSATION & WATER DROPLETS CAN FORM WHICH CAN TAKE 2 TO 6 HOURS TO CLEAR! WAS TOLD THAT THEY W/ONLY REPLACE HEADLIGHT ASSEMBLY, WHICH COSTS $900, IF ITS OVER 50% OF THE LENS. I WAS TOLD ONE HEADLIGHT WAS OVER 50% AND HAD WATER DROPLETS, AS WELL AS A HALO EFFECT AROUND THE BULB THAT HE HAD NEVER SEEN BEFORE. HOWEVER, DEALER DID NOTHING AT THE TIME AS THE LENS WAS CLEARING UP. I ASKED ABOUT THE CONDENSATION OBSCURING THE LIGHT OUTPUT AND THEREFORE MY VISION AND WAS TOLD IT WOULD NOT AFFECT IT. AFTER READING THE OTHER COMPLAINTS REGARDING THE HEADLIGHTS I FEEL THIS MAY BE PART OF THE PROBLEM. IF THE LENS IS COVERED INSIDE W/CONDENSATION & WATER DROPLETS, IT DOES AFFECT THE LIGHT OUTPUT. I LIVE IN THE PACIFIC NW WHERE IT RAINS 9 MONTHS OUT OF THE YEAR AND THEREFORE WE HAVE MOISTURE IN THE AIR ALL THE TIME! I AM NOW DOCUMENTING THE CONDENSATION W/PICTURES OF THE HEADLIGHTS EVERY TIME I DRIVE IT...UPDATED 12/30/14*BF THE CONSUMER STATED THE CONDENSATION WAS IN THE FORM OF FOG. UPDATED 01/12/15
Exterior lighting, Dec 14, 2014
HEADLIGHTS ON HIGH BEAM WERE AIMED TO HIGH & POINTED UP INTO THE TREES. LOW BEAMS SEEMED OK. I FINALLY TOOK TO A LOCAL DEALER FOR SOME RECALLS AND TALKED TO THEM ABOUT COMPLAINTS AND THEY ADJUSTED SAYING THE LIGHTS WERE AIMED TO HIGH. DROVE VEHICLE YESTERDAY AND THE LOW BEAMS NOW HAVE SO LITTLE PROJECTION FORWARD THAT I'M AFRAID AT NIGHT, IF ANYTHING CAME IN FRONT OF ME, I'D HIT IT BEFORE BEING ABLE TO STOP. WILL BE TAKING IT BACK TO HAVE LIGHTS ADJUSTED UP AGAIN AND LIVE WITH IT UNTIL GMC DOES SOMETHING. REASON IT HAS TAKEN SO LONG TO FILE COMPLAINT IS I DO NOT DRIVE MUCH AT NIGHTS AND DID NOT THINK OF FILING COMPLAINT UNTIL I FOUND THIS WEBSITE AND READING OTHER OWNERS HAVING THE SAME PROBLEM. *TR
Exterior lighting, Dec 12, 2014
TL* THE CONTACT OWNS A 2014 GMC SIERRA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS WERE DIM AND CAUSED POOR VISIBILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Exterior lighting, Dec 12, 2014
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM AND CAUSED POOR VISIBILITY OF THE ROAD. THE DEALER ADJUSTED THE HEADLIGHTS HIGHER; HOWEVER, THE VISIBILITY WORSENED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Exterior lighting, Dec 9, 2014
HEADLIGHTS ARE WORTHLESS. ON LOW BEAM LESS THAN 95' OF FORWARD AREA LITE UP. AT 55 MPH, THAT GIVES YOU ABOUT A SECOND FOR REACTION TIME. JUST A LITTLE BETTER ON HIGH BEAM. PERIPHERAL LIGHTING IS WORSE. *TR
Exterior lighting, Dec 5, 2014
TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AFTER DARK, THE FRONT HALOGEN HEADLIGHTS BECAME DIM. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 700.