2014 GMC Sierra 1500
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 859 owner complaints filed for this model year. This is the highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2014 reports, 29 involved a crash and 9 involved a fire. 24 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
EquipmentApr 26, 2018
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Campaign 18V267000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Seat beltsApr 12, 2016
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks manufactured January 29, 2013, to January 21, 2015. While entering the vehicle, the seat belt tensioner cable may be positioned such that the driver slides over it. This movement may result in the fatigue and separation of the cable.
If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will modify the vehicles to prevent the tensioner from being damaged. Any tensioner that has already been damaged will be replaced, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15822.
Campaign 16V209000 on NHTSA.gov
Engine and engine cooling, exhaust systemJan 13, 2014
General Motors is recalling certain 2014 model year Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles, and 2015 model year Cadillac Escalade and Escalade ESV; Chevrolet Silverado HD; and GMC Sierra HD, Yukon, and Yukon XL, equipped with a 4.3L engine or 5.3L engine.
The overheated exhaust components may melt nearby plastic parts and may result in an engine fire.
General Motors will notify owners, and dealers will reprogram the engine control module, free of charge. The recall began on January 16, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 14008.
Campaign 14V007000 on NHTSA.gov
Representative owner complaints: service brakes
149 reports, newest first. Show all
Service brakes, Jan 22, 2020, crash
THE BRAKE PEDALS BECOMES VERY STIFF AT LOW SPEEDS AND DOES NOT BRAKE PROPERLY. I REAR ENDED A VEHICLE AT 15 MILES AN HOUR BECAUSE THE TRUCK DID NOT STOP.
Service brakes, Jan 13, 2020
THIS ISSUE RELATES WITH A RECENT RECALL WITH THE GM BRAKE SYSTEM (NHTSA CAMPAIGN NUMBER: 19V645000 / GM RECALL NUMBER: N192268490). THE RECALL FIX BY GM FAILS TO FULLY FIX THE PROBLEM AS ADDITIONAL REPAIRS ARE REQUIRED TO MAKE THE VEHICLE SAFE AGAIN. THE INCIDENT BEGAN WHEN GOING DOWN A HILL AT LOW SPEED. A MESSAGE CAME ON THE DASH THAT SAID "SERVICE BRAKE ASSIST" AND THE BRAKES SEEMED TO LOSE POWER WHICH REQUIRED THE DRIVER THE USE BOTH FEET TO PUSH DOWN ON THE BRAKE PEDAL TO PREVENT A CRASH INTO THE CAR IN FRONT. THE BRAKES REGAINED NORMAL FUNCTION FOR A WHILE THEN A FEW MILES LATER THE SAME PROBLEM OCCURRED. THIS WENT ON FOR FOR A WHILE LONGER UNTIL THE NEED TO USE BOTH FEET TO ACHIEVE FULL STOPPING POWER WAS PERMANENT. DRIVER PULLED OVER AND, THROUGH AN INTERNET SEARCH, DISCOVERED MANY OTHERS HAD THE SAME PROBLEM AND A RECALL HAD BEEN ISSUED. AN APPOINTMENT WAS MADE WITH A LOCAL GM DEALER AND THE VEHICLE WAS DROPPED OFF FOR REPAIR. THE GM DEALER CALLED THE DRIVER AND INFORMED HIM THAT ADDITIONAL REPAIRS, BEYOND THE RECALL INSTRUCTIONS, WERE REQUIRED FOR THE VEHICLE'S BRAKES TO FUNCTION ADEQUATELY AND SAFELY. THIS INCLUDED REPLACING THE BOOSTER PUMP, BRAKE PADS, TO "RELINE THE FRT BRAKES AS NEEDED."
Electronic stability control (ESC), Service brakes, Engine, Dec 9, 2019
INTERMITTENT STALLING, ( COMPLETE SHUT DOWN AT FREEWAY SPEEDS). NO ENGINE, NO POWER STEERING OR BRAKES, WINDOWS WILL NOT OPERATE, NO EMERGENCY FLASHERS, NO DASH RE-OUT, WILL NOT TURN OVER. HAPPENS AT ANY TIME WHILE IN MOTION. HAS PLACED MYSELF, MY WIFE & OTHER DRIVERS IN DANGER NUMEROUS TIMES.
Air bags, Wheels, Service brakes, Dec 4, 2019, crash
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 50 MPH DURING INCLEMENT WEATHER, THE VEHICLE SUDDENLY VEERED TO THE LEFT AND CROSSED OVER A LANE. THE VEHICLE SPUN 180 DEGREES AND CRASHED INTO A DITCH. THE REAR PASSENGER WHEEL DISLODGED FROM THE VEHICLE AND WAS LOCATED APPROXIMATELY 150 YARDS FROM THE CRASH SIGHT. THE AIR BAG DID NOT DEPLOY AND THE DRIVER SUSTAINED A BRUISED NECK. MEDICAL ATTENTION WAS NOT RECEIVED. POLICE REPORT NUMBER: SPC32B7N80X WAS FILED AT THE SCENE. THE CONTACT DISCOVERED THAT A 10-INCH SECTION OF THE BRAKE ROTOR WAS MISSING FROM THE VEHICLE. THE VEHICLE WAS RECENTLY SERVICED FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES). THE MANUFACTURER AND HUDSON GMC (2023 SOUTH RD, POUGHKEEPSIE, NY) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Service brakes, Nov 26, 2019
TOOK IT TO THE DEALER FOR THE RECALL ON THE ABS BREAKS, AND NOW IT IS DOING EXACTLY THE SAME THING THAT IT WAS RECALLED FOR. THE RECALL WAS NOT HELPFUL.
Service brakes, Sep 10, 2019
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE THE CONTACT WAS IN STOP AND GO TRAFFIC, THE BRAKES FAILED. THE CONTACT WAS ABLE TO STEER THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT WAITED UNTIL THE TRAFFIC CLEARED UP AND WAS ABLE TO DRIVE AT A NORMAL SPEED WITH THE BRAKES OPERATING NORMALLY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 117,500.
Service brakes, Aug 8, 2019, crash
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE THE CONTACT'S WIFE WAS DRIVING AT 45 MPH, SHE ATTEMPTED TO STOP THE VEHICLE; HOWEVER, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND WOULD NOT STOP THE VEHICLE. THE CONTACT'S WIFE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S WIFE SUSTAINED MINOR INJURIES THAT CONSISTED OF WHIPLASH. THE CONTACT'S WIFE DID SEEK MEDICAL ATTENTION. THE OTHER DRIVER SUSTAINED BRUISED LEG INJURIES NAD IT WAS UNKNOWN IF MEDICAL ATTENTION WAS SOUGHT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE COSMETIC DAMAGES WERE REPAIRED. THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CRASH WAS NOT IN RELATION TO ANY OPEN RECALL. THE FAILURE MILEAGE WAS 102,000. THE VIN WAS UNKNOWN.
Service brakes, Jul 22, 2019
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, THE PEDAL WAS VERY DIFFICULT TO DEPRESS AND THE STOPPING DISTANCE INCREASED. THE VEHICLE WAS TAKEN TO ABELOSS GMC (1169 NORTH 9TH ST, STROUGSBURG PA, 18360) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.
Service brakes, Jul 14, 2019
I CAME UP TO AN INTERSECTION, PRESSED MY BRAKES, AND THEY WERE HARD TO PRESS CAUSING ME TO RUN THE RED LIGHT AND ALMOST HIT ANOTHER VEHICLE. EVEN IF A PART FAILS, THIS SHOULD NOT BE AN OUTCOME. BRAKE PETAL SO HARD YOU CAN'T GET THE VEHICLE STOPPED.
Service brakes, Jul 7, 2019
BREAKS DO NOT WORK AT LOW SPEED IN REVERSE, BREAK PEDAL GOES ALL THE WAY TO THE FLOOR AND EXCESSIVE PRESSURE MUST BE APPLIED IN ORDER TO STOP VEHICLE, THIS IS EXTREMELY UNSAFE DUE TO LOW VISIBILITY WHEN BACKING THE VEHICLE.
Service brakes, Jul 5, 2019
BRAKES SUDDENLY LOCK AND THE PEDDLE TO BREAK GETS REALLY STIFF THAT WHEN IM TRYING TO BRAKE IT DOES NOT WORK... I HAVE HAD THIS ISSUE HAPPEN TO ME TWICE ALREADY , I WAS ABLE TO AVOID AN ACCIDENT BECAUSE I USED THE EMERGENCY BRAKE,, I WAS OUT OF TOWN AND WHEN I WAS ARRIVING TO THE HOTEL MY BRAKE PEDDLE LOCKED AND COULD NOT BRAKE THE PARKING CONCRETE STOPPER PREVENTED ME FROM HITTING THR BUILDING , I NOTICED THAT WHEN I SHUT OFF THT TRUCK AND TURN IT BACK ON THRY WORK NORMAL AGAIN AND I AM ABLE TO BRAKE JUST FINE THIS HAPPENS RANDOMLY , I CAN BE ON MY NORMAL ROUTINE FOR A MONTH THEN ALL OF A SUDDEN THE BRAKE PEDDLE GETS STUCK,, IT LOOKS LIKE ITS A SOFTWARE GLITCH LIKE THE STABILITY TRACK TURNING ON WHEN ITS NOT SUPPOSED TO , OTHER PEOPLE ARE HAVING THESE ISSUES WITH THESE TRUCKS, PLEASE INVESTIGATE..
Service brakes, Jun 28, 2019
WHEN AT SLOW SPEEDS, BRAKES GET HARD AND HAVE TO PUT A LOT OF PRESSURE TO STOP THE TRUCK.
Service brakes, Jun 27, 2019
BRAKING AT SHORT DISTANCES. VEHICLE CONTINUES TO MOVE AFTER BRAKE IS DEPRESSED.
Service brakes, Jun 25, 2019
WHEN TRUCK IS PUT IN REVERSE, ALL POWER BRAKES ARE LOST. ASSUMPTION IS A FAULT VACUUM PUMP
Service brakes, Jun 13, 2019, crash
AT SLOW SPEEDS AND BRAKE PEDAL REQUIRES IMMENSE FORCE (~200LBS) TO PRESS AND ENGAGE BRAKES. SIGNIFICANT GRINDING CAN BE FELT IN THE PEDAL. THIS OFTEN REQUIRES EMERGENCY BRAKE USAGE TO STOP. CONDITION IS INTERMITTENT. OCCASIONALLY HAPPENS IN REVERSE OCCASIONALLY FORWARD WITH WHEEL TURNED OR WITHOUT.
Service brakes, Jun 5, 2019
WHILE BACKING SLOWLY ON A BOAT LAUNCH RAMP, PETAL WAS DEPRESSED ALL THE WAY AND THE TOW VEHICLE DID NOT STOP IMMEDIATELY. FELT AS THOUGH THE PETAL WAS TO THE FLOOR, VEHICLE ROLLED UP TO SEVERAL FEET BEFORE STOPPING. TOWING ROUGHLY 6800 LB. WHICH IS WITHIN SPECIFICATION LIMIT FOR THIS SPECIFIC VEHICLE.
Service brakes, May 29, 2019
BRAKE PEDAL RANDOMLY REQUIRES SIGNIFICANTLY HIGHER PRESSURE TO SLOW/STOP THE VEHICLE, PARTICULARLY AT SLOW SPEEDS. HAS HAPPENED 2-3 TIMES OVER THE PAST YEAR AND THIS WEEK IS OCCURRING MORE FREQUENTLY; EVEN DAILY.
Service brakes, May 26, 2019
LOSS OF BRAKES AT LOW SPEED, FORWARD AND REVERSE. BRAKE PEDAL GETS STIFF AND BRAKES BARELY STOP THE TRUCK.
Electrical system, Electronic stability control (ESC), Service brakes, May 22, 2019
ALL HAPPENED SAME DAY. WAS 8 HOURS FROM HOME AND PULLING INTO PARKING SPOT AND THE BRAKES WENT TO THE FLOOR 3 TIMES. HAS NOT OCCURRED SINCE. BUT WHEN THAT HAPPENED THE AIR STARTED BLOWING WARM AND THE SERVICE DRIVER ASSIST CAME ON BRIEFLY. STILL AIR IS BLOWING WARM AND THE SERVICE DRIVER ASSIST COMES ON. HAVE NEVER HAD A CHECK ENGINE LIGHT COME ON. I AM HAVING IT CHECKED OUT THIS WEEK.
Service brakes, May 18, 2019
TWO DIFFERENT TIMES BEING AT LOW SPEED ALMOST A ROLL. WENT TO APPLY BRAKES AND TRUCK BARLEY STOPPED. HARD BRAKE PEDAL, BRAKE PEDAL TO THE FLOOR. ONCE ON A HIGHWAY IN EXTREME HEAVY TRAFFIC ON A DOWN HILL. SECOND TIME ROLLING MAKING A TURN TO PARK IN A PARKING LOT AND ALMOST STRUCK POLICE CAR AND A GAS PUMP.
Service brakes, May 16, 2019
AT LOW SPEEDS BRAKING IS VERY HARD CAN BARELY PUSH IN THE BRAKES. SOMETIMES I HAVE TO USE THE EMERGENCY BRAKE. TRUCK HAS 69,000 MILES. AT THE BRAKE PLACE THEY SAID I HAD A BAD VACUUM FOR THE BRAKES AND IS VERY COMMON IN THIS TRUCK
Electronic stability control (ESC), Service brakes, May 2, 2019
THE VACUUM ASSIST PUMP ON MY 2014 GMC SIERRA WENT OUT SUDDENLY DURING MY MORNING COMMUTE. THE BRAKE PEDAL BECAME VERY FIRM AND THE BRAKES WERE UNRESPONSIVE. IF I HAD BEEN DRIVING IN AN CONGESTED AREA AN ACCIDENT WOULD LIKELY OCCUR.
Service brakes, May 1, 2019
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO DECELERATE AND THE BRAKE BOOSTER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND THE BRAKE BOOSTER WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 124,000. *BF PURCHASED DATE 08/03/2015 *TP RECEIVED MONEY BACK AND OPENED ANOTHER CASE *TP CASE NO. 9-5610299860. *TP
Service brakes, Apr 30, 2019
I LOST THE USE OF MY BRAKES AT LOW SPEED TODAY, THE PEDAL BECAME EXTREMELY HARD AND NEEDED INCREASED EFFORT TO DEPRESS THE BRAKE PEDAL, TOOK TO A GMC DEALER THEY COULDN'T RECREATE THE SAME ISSUE AND THEY ARE RETURNING MY VEHICLE WITHOUT ANY REPAIRS.
Service brakes, Apr 26, 2019
BRAKES HAVE NOT BEEN WORKING AT SLOW SPEEDS. THIS HAS BEEN GOING ON FOR A FEW YEARS. BROUGHT IT TO A BRAKE SPECIALIST WHO COULD NOT FIND THE PROBLEM. RESEARCHED IT ON THE INTERNET AND FOUND THAT MANY PEOPLE WERE HAVING PROBLEMS WITH A SIMILAR ISSUE. THEY THOUGHT IT WAS A FAULTY VACUUM PUMP. BROUGHT IT TO GMC BEAMAN IN NASHVILLE, TN AND SAW [XXX] (SERVICE ADVISOR FOR BEAMAN AUTOMOTIVE). THEY REPORTED THEY WERE NOT WILLING TO FIX THE ISSUE AND THAT IT WOULD BE CLOSE TO $1000 TO FIX IT. I FIND THIS UNACCEPTABLE AFTER DOING RESEARCH AND FINDING THAT GMC'S PARTS (NOT WEAR AND TEAR) ARE MORE LIKELY THAN NOT THE ETIOLOGY OF THE PROBLEM. I ASK THAT THE DEALERSHIP BE CONTACTED REGARDING THIS GIVEN THE OBVIOUS SAFETY RISK OF THE LARGE VEHICLE NOT BEING ABLE TO STOP. REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR