2014 GMC Sierra 1500
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 859 owner complaints filed for this model year. This is the highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2014 reports, 29 involved a crash and 9 involved a fire. 24 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
EquipmentApr 26, 2018
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Campaign 18V267000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Seat beltsApr 12, 2016
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks manufactured January 29, 2013, to January 21, 2015. While entering the vehicle, the seat belt tensioner cable may be positioned such that the driver slides over it. This movement may result in the fatigue and separation of the cable.
If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will modify the vehicles to prevent the tensioner from being damaged. Any tensioner that has already been damaged will be replaced, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15822.
Campaign 16V209000 on NHTSA.gov
Engine and engine cooling, exhaust systemJan 13, 2014
General Motors is recalling certain 2014 model year Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles, and 2015 model year Cadillac Escalade and Escalade ESV; Chevrolet Silverado HD; and GMC Sierra HD, Yukon, and Yukon XL, equipped with a 4.3L engine or 5.3L engine.
The overheated exhaust components may melt nearby plastic parts and may result in an engine fire.
General Motors will notify owners, and dealers will reprogram the engine control module, free of charge. The recall began on January 16, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 14008.
Campaign 14V007000 on NHTSA.gov
Representative owner complaints: steering
162 reports, newest first. Show all
Steering, Electrical system, Exterior lighting, Dec 24, 2020
2014 GMC SIERRA 1500 4WD ~75K MILES. SOMETIMES WHEN I ROLL UP MY WINDOWS OR USE MY BLINKER AND IT SHUTS OFF CRUISE CONTROL (HWY). AND SOMETIMES WHEN I HIT MY BREAKS MY HEADLIGHTS WILL DIM (HWY, CITY STREETS, PARKING LOTS). WHEN I'M TURNING SLOWLY (IN PARKING LOTS) THE STEELING WILL OCCASIONALLY LOCK UP AND ONCE IT LOST POWER ENTIRELY. MY BATTERY WAS TESTED AT BIGO AND SAID IT WAS FINE. I'VE SEEN THIS ONLINE A LOT FOR THIS TRUCK AND SIMILAR YEARS, BUT NO ONE SEEMS TO HAVE A RESOLUTION. WITH SO MANY INCIDENTS I'M SHOCKED THEY DON'T HAVE A FIX OR ANY IDEA WHAT IS WRONG.
Steering, Electrical system, Other or unspecified, Dec 16, 2020
INTERMITTENTLY GETTING "SERVICE STABILITRAK" "ELECTRONIC STEERING ASSIST POWER REDUCED" MESSAGES WHILE TURNING LEFT AT SPEEDS 30MPH OR LESS. EACH TIME I RECEIVE THIS MESSAGE THE STEERING WHEEL BECOMES VERY HARD TO TURN AND JERKS. SEVERAL TIMES THE VEHICLE HAS DIED BUT RESTARTED ITSELF. ON 2 OCCASIONS ( THANKFULLY IN A PARKING LOT AWAY FROM TRAFFIC) THE VEHICLE DIED AFTER THESE MESSAGES AND WOULD NOT RESTART, NO SYSTEMS WOULD RESPOND TO TURNING THE KEY FOR SEVERAL CYCLES. BOTH TIMES THIS HAS HAPPENED I ALSO RECEIVED AN ANTI-THEFT MESSAGE AS WELL. I KNOW THERE IS A RECALL ISSUED FOR THIS BUT GM IS NOT LISTING MY VIN AS AN AFFECTED VEHICLE. THIS IS A POTENTIALLY LIFE THREATENING ISSUE AND NEEDS TO BE CORRECTED
Steering, Electrical system, Engine, Dec 4, 2020
THE TRUCK SHUTS OFF WHILE DRIVING WHICH DISABLES THE POWER STEERING, ENGINE AND POWER BRAKING. THE ELECTRICAL SYSTEMS SEEMS TO REBOOT AND TURN BACK ON AFTER A SECOND OR TWO. THIS ALSO HAPPENS OCCASIONALLY WHILE DRIVING AT SLOWER SPEEDS AND TURNING THE STEERING WHEEL OR AFTER HITTING THE TURN SIGNAL. I HAVE HAD THE ENTIRE ELECTRICAL SYSTEM AND ENGINE SHUT OFF WHILE DOING 50MPH ON THE HIGH JUST BECAUSE I TURNED MY TURN SIGNAL ON. THIS HAPPENS EVERY 4 WEEKS OR SO. YOU CAN TELL IT IS ABOUT TO HAPPEN WHEN THE HEADLIGHTS START DEEMING WHEN TAPPING THE BRAKES OR USING THE TURN SIGNAL. IT USUALLY HAPPENS WHEN THE TRUCK IS IN MOTION. IT HAS HAPPENED IN ALL TEMPERATURES. AFTER IT HAPPENS THE CONSOLE STATES "STABLITRAK IS DISABLED".
Steering, Electrical system, Electronic stability control (ESC), Oct 8, 2020
THE VEHICLE WAS IN MOTION AND TOOK A TURN THE DASHBOARD CHIMED AND SHOWED A "SERVICE STABILITRAK", AND REDCUTION IN POWER STEERING, AND HVAC WENT OFF AND CAME BACK ON AND I LOST POWER STEERING. EVERYTHING FLASHED AND FLICKERED. UPON FURTHER ASSESSMENT AT MY HOUSE STATIONARY TURNING THE WHEEL REACTIVATED THE PROBLEMS AND IT WAS ALSO NOTICED THAT THE LIGHTS WOULD FLICKER AND GO DIM ALONG WITH THE DASHBOARD LIGHTS. LOOKED UP SOME RECALLS AND SAW SOME RECALLS ON 2014 GMC SIERRA WITH LOSS IN POWER STEERING, HOWEVER MY VEHICLE WAS NOT INCLUDED IN THAT. I HAVE A BRAKE RECALL THAT I WILL BE SERVICING AND HOPEFULLY THAT MIGHT SOLVE THIS DANGEROUS ELECTRICAL PROBLEM.
Steering, Sep 30, 2020
STEERING LOCKED UP WON'T LET ME TURN NO NOISE NO WARNING JUST STOPPED TURNING. I'M LICK I WAS COMING AT A LOW SPEED TRUCK ONLY HAS 65000 MILES HAS ALWAYS BEEN UP TO DATE ON MAINTENANCE. I SEE A LOT OF PEOPLE ARE HAVING THE SAME ISSUES WITH THE STEERING GIVING OUT WITH NO WARNING
Steering, Sep 22, 2020
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY INTERMITTENTLY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE POWER STEERING LASTED FOR APPROXIMATELY 30 SECONDS BEFORE RETURNING TO NORMAL OPERATION. THE FAILURE ALSO RECURRED WHILE DRIVING STRAIGHT OR MAKING SLOW SPEED TURNS. THE CONTACT STATED THAT THE FAILURE WAS MORE EVIDENT AT SLOWER SPEEDS. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
Steering, Electrical system, Electronic stability control (ESC), Sep 1, 2020
DRIVING ON HIGHWAY AND ALSO AT LOW SPEED, TRUCK COMPLETELY SHUTS DOWN ELECTRICALLY. STEERING FAILS, INSTRUMENTATION FAILS, DOORS LOCK, COMPLETE POWER FAILURE. THIS HAS OCCURRED BACKING OUT OF DRIVEWAYS, TURNING INTO INTERSECTIONS. BROUGHT TRUCK TO DEALER,THEY CAN'T FIND ANYTHING, BUT G218 GROUND ISSUE APPEARS TO BE OBVIOUS YET, THEY REFUSE TO FIX UNLESS ISSUE IS PRESENT.
Steering, Electrical system, Electronic stability control (ESC), Aug 21, 2020
IN THE LAST 2 MONTHS MY TRUCK HAS LOST ALL ELECTRIC POWER WHILE MAKING A SLOW RIGHT TURN. VOLTAGE DROPS AND I LOSE POWER STEERING. DEALERSHIP PUT A NEW BATTERY DESPITE THERE BEING AN ACTIVE RECALL FOR THIS EXACT ISSUE. HOWEVER, MY VIN NUMBER IS NOT INCLUDED IN THE RECALL. I WAS ABLE TO VIDEO IT HAPPENING. IT HAPPENS WHEN THE VEHICLE IS IN MOTION
Steering, Electrical system, Engine, Aug 19, 2020
MY VEHICLE TURNED COMPLETELY OFF AND IT PUT MY BREAKS TO THE FLOOR AT 26 MPH. MY STEERING LOCKED ALSO AS IF I TURNED IT OFF. PRIOR TO THIS HAPPENING 3 MONTHS MY STEERING COLUMN HAS A POPPING FEELING. NOT NOISE. FEELING. WHEN I TOOK IT TO THE SHOP, THEY READ THE CODE AND IT SAID SOMETHING ALONG THE LINES OF COMMUNICATION ERROR. DEALERSHIP COULDN'T FIND ANYTHING WRONG, TOOK APART STEERING COLUMN NOTHING WAS LOOSE AND POPPING STOPPED ALSO HAD BATTERY REPLACED 7 MONTHS PRIOR AND NO BAD CONNECTIONS. RECEIVED MY TRUCK BACK, WAS GOOD UNTIL A WEEK AGO THE POPPING FEELING, IS BACK.
Steering, Electrical system, Structure, Aug 6, 2020
WAS DRIVING THROUGH A LOCAL PARKING LOT, GOING ONLY 3 MILES AN HOUR AND STARTED TO TURN LEFT WHEN ALL OF A SUDDEN THE DRIVER SIDE WHEEL JUST SNAPPED OFF THROWING ME INTO THE STEERING WHEEL. MY RIGHT ARM GOT A SCRAPE AND RIGHT SHOULDER POPPED. THE TRUCK HIT A METAL POLE AND DENTED THE DRIVER SIDE PANEL, MISSING THE HEAD LIGHT. SO GLAD THIS DIDN'T HAPPEN ON THE HIGHWAY.
Steering, Jul 22, 2020, crash
TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE ABRUPTLY JERKED TO THE LEFT AS THE RACK AND PINION CAME APART WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HIT A POLE HEAD ON. THE AIR BAGS DID NOT DEPLOY UPON IMPACT DUE TO LOW IMPACT. THE CONTACT WAS TREATED AT A LOCAL HOSPITAL FOR INJURIES TO HIS RIGHT SHOULDER AND RIGHT FOREARM. A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED THE MANUFACTURER, HOWEVER THE CONTACT HAD BEEN UNABLE TO REACH ANYONE FOR ASSISTANCE. CHEVROLET OF WASILLA(3700 E PARKS HWY, WASILLA, AK 99654) WAS ALSO CONTACT AND A SERVICE MANAGER INFORMED HIM THE FAILURE WAS CAUSED TO DUE A NON TIRE ROTATION. THE VEHICLE HAD BEEN REPAIRED SINCE THE ACCIDENT. THE FAILURE MILEAGE WAS 82,000. *BF
Steering, Jul 16, 2020
I WAS TURNING INTO MY PARKING SPOT AT WORK AND THE TRUCK WOULD NOT LET ME TURN, THE POWER WAS SHUT DOWN AND MY STEERING WHEEL JERKED. IT TOOK THREE MINUTES TO VERY SLOWLY PULL INTO A PARKING SPOT. EVERY SINGLE TIME I TRIED TO.TURN IT WOULD SHUT MY TRUCK DOWN AND JERK THE STEERING WHEEL. THEN DISPLAYED SERVICE STABILITRAC. ALL I CAN THINK IS WHAT IF I WERE TURNING ONTO ANOTHER ROAD WITH MY KIDS IN MY TRUCK AND MY STEERING GOES OUT. I'M HIGHLY DISAPPOINTED I'VE HAD THE TRUCK LESS THAN 24 HOURS AND ALREADY AN ISSUE.
Steering, Electrical system, Jul 2, 2020
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED AND MAKING A LEFT TURN, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER AND STALLED. THE CONTACT EXPERIENCED THE FAILURE TWICE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. AUBURN VALLEY GMC LOCATED AT 3104 AUBURN WAY NORTH, AUBURN, WA 98002 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V414000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 95,500. *BF*JB CONSUMER STATED CONTACTED THE DEALER . THERE IS A DESIGN FLAW WHERE VEHICLE LOSES TOTAL POWER TO AN OVERLOAD.*JB
Steering, Suspension, Power train, Jun 15, 2020
AT SPEEDS HIGHWAY SPEEDS 50 AND ABOVE THE TRUCK CAN SHACK HORRIBLE CAUSING TO APPLY VEHICLES HAZARDS AND PULLING OFF THE ROAD FOR FEELING LIKE THE TRUCK IS COMING APART WITH THE FEAR OF LOOSING CONTROL OF THE VEHICLE. THE HORRIBLE SHACK CAUSE NAUSEA AND DIZZINESS. I HAVE REPLACED WHEELS AND TIRES, SHOCKS, RE ALIGNED AND BALANCED MULTIPLE TIMES NOTHING HAS FIXED THE ISSUE. WILL BE IN TOUCH WITH A GMC DEALER ABOUT THIS SITUATION . *TR
Steering, Jun 12, 2020
STEERING ASSISTANT DISABLED AND STABILITY TRACK HAS BEEN COMING ON AND THE GAUGES BLINK OFF THEN COME BACK ON MAKE IT HARD TO STEER JUST FOR A SECOND GOING DOWN A CITY STREET AND WHEN STOPPED AT A LIGHT. *TR
Steering, Electrical system, Electronic stability control (ESC), Apr 22, 2020
WHEN I AM SLOWING DOWN TO TURN AS I TURN THE STEERING WHEEL I LOOSE POWER TO MY INSTRUMENT PANEL AND MY A/C AND RADIO TURNS OFF FOR A SECOND AND THEN COMES BACK ON
Steering, Electrical system, Electronic stability control (ESC), Apr 15, 2020
GAUGES FLICKER, HEADLIGHTS DIM WHEN HITTING BREAKS, STABILITY TRACTION COMES ON, 4X4 HAS LOCKED IN. TRUCK HAS LOST ALL POWER. HAD TO RESET TRUCK BY REMOVING BATTERY CABLE FROM BATTERY FOR A SHORT PERIOD. *TR
Steering, Electrical system, Electronic stability control (ESC), Mar 3, 2020
THIS INCIDENT OCCURRED 4-5 TIMES OVER THE LAST WEEK DRIVING BETWEEN 25-40 MPH. WHILE DRIVING, A WARNING OR NOTIFICATION POPS UP ON THE DASHBOARD SCREEN STATING STABILITRACK OFF OR STEERING ASSIST OFF, WHICH STIFFENS THE STEERING WHEEL AND I CAN'T TURN THE TRUCK AT ALL. AT ONE POINT, THE NOTIFICATIONS POPPED UP AND THEN MY A/C WENT OFF AND RADIO WENT OFF ALONG WITH MY ENTIRE VEHICLE. I HAD TO SLAM ON MY BRAKES, PLACE THE VEHICLE IN PARK, AND THEN RESTART AT WHICH POINT IT CAME BACK ON AND WORKED UNTIL I COULD PULL OVER AND ASSESS WHAT HAD OCCURRED. I ATTEMPTED TO CALL GMC CUSTOMER SERVICE (800-996-9463) AND ADVISE THEM OF THE PROBLEM AND THEY ACKNOWLEDGED A RECALL (#17276 - LOSS OF STEERING ASSIST), BUT IT DIDN'T APPLY TO MY VIN#. IT ONLY APPLIED TO 2014 MODELS OF BOTH CHEVROLET SILVERADO LD AND GMC SIERRA LD VEHICLES, WHEREAS MY VEHICLE IS A 2014 GMC SIERRA LTD. THEY ADVISED THAT A GMC DEALER COULD "REPROGRAM THE EPS MODULE SOFTWARE", BUT THE COST WOULD COME OUT OF MY POCKET AND THEY WOULDN'T ACKNOWLEDGE ANY FAULT OR RECALL ISSUE. MY CONCERN IS OBVIOUSLY THE FACT I HAVE KIDS AND TRANSPORT THEM TO AND FROM SCHOOL AND SPORTING EVENTS. I COULDN'T EVEN IMAGINE THIS HAPPENING WITH CHILDREN IN THE VEHICLE AND CAUSING AN ACCIDENT OR WORSE INJURIES TO PASSENGERS OR THE DRIVER. THIS IS A MAJOR SAFETY ISSUE, AND I'M SURPRISED THIS HASN'T BEEN ADDRESSED OR ACKNOWLEDGED BY GMC.
Steering, Jan 16, 2020
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT AN UNDISCLOSED SPEED, THE POWER ASSIST CEASED WHILE THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT'S HUSBAND STATED THAT THE STEERING WHEEL BECAME FIRM AND WAS DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE SERVICED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON FURTHER INVESTIGATION, THE CONTACT DISCOVERED RECALL NHTSA CAMPAIGN NUMBER: 14V246000 (STEERING) WHICH SHE LINKED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Electronic stability control (ESC), Jan 10, 2020
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING CEASED INTERMITTENTLY, WHILE THE STABILITY TRACK CONTROL AND STEERING REDUCE POWER WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO CAMBE CHEVROLET BUICK 704 S HEATON ST, KNOX, IN 46534, (574)207-4109, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE BATTERY WAS REPLACED AND THE ELECTRONIC POWER STEERING MODULE SOFTWARE WAS UPDATED HOWEVER, THE FAILURE RECURRED. THE NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) AND NHTSA CAMPAIGN NUMBER: 17V414000(STEERING) WERE REFERENCED AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Steering, Electrical system, Jan 2, 2020
WHEN TRUCK IS AT LOW RPM (USUALLY TURNING INTO PARKING SPOT SLOWLY) TRUCK WILL SHUT OFF. ITS PULLING TO MUCH POWER FROM CPU OR ALTERNATOR AND KILLING TRUCK. THIS IS A SAFETY ISSUE.
Steering, Dec 26, 2019
WHILE TRAVELING TO DENVER COLORADO, MY POWER STEERING SHUT OFF AT RANDOM ON THE INTERSTATE. I PULLED OVER AND TURNED MY VEHICLE OFF, AND IT CAME BACK ON. A FEW DAYS LATER WHILE DRIVING IN THE SNOW, IT WENT OUT PERMANENTLY AND I WAS STRANDED UNTIL A TOW TRUCK ARRIVED. IT TOOK 3 DAYS TO GET MY TRUCK FIXED, AND THE WHOLE STEERING SYSTEM, RACK AND PINION, HAD TO BE REPLACED. IT COST ME OVER $2,500 TO FIX AND GET BACK HOME SAFELY. I WAS TRAVELING ON A STRAIGHT ROAD AT 75MPH ON I-70 WEST WHEN THE STEERING WENT OUT THE FIRST TIME. THE SECOND TIME, I WAS MAKING A LEFT TURN AND IT WENT OUT AND NEARLY CAUSED A WRECK.
Steering, Electrical system, Electronic stability control (ESC), Dec 13, 2019
DURING NORMAL DRIVING IN TOWN AND ON HIGHWAY, STABILLITRAK DEACTIVATES, POWER STEERING ASSIST DEACTIVATES AND THE STEERING BECOMES VERY DIFFICULT, AIRBAGS DEACTIVATE, TURN SIGNALS BECOME INOPERABLE, RADIO SHUTS OFF, AIR CONDITIONING SHUTS OFF. THIS HAPPENS WHILE AT SPEED ON THE HIGHWAY AND AT SLOW SPEEDS. IT IS ESPECIALLY DANGEROUS WHEN MAKING SLOW TURNS AS THE POWER STEERING GIVES OUT AND THE TRUCK INSTANTLY BECOMES NEARLY UNCONTROLLABLE (UNCONTROLLABLE FOR MY WIFE) IN THE MIDDLE OF THE TURN. I HAVE TAKEN THE TRUCK TO THE DEALERSHIP AND THEY SAID NOTHING IS WRONG AND THE BEST THEY COULD DO WAS PERFORM A SERVICE BULLETIN. ISSUE WAS NOT CORRECTED. I FOUND THAT THERE WAS A NEW BULLETIN THAT HAD A FIX FOR THE G218 GROUND. I CUT BACK THE SOUND DEADENING FROM THE GROUND, YET THAT DID NOT FIX THE ISSUE EITHER. THE TRUCK HAS DONE THIS DOZENS OF TIMES AND IS INCREDIBLY UNSAFE TO DRIVE. HOW CAN LOSING STEERING, AIRBAGS, STABILITY CONTROL, TURN SIGNALS, ETC. NOT BE A SAFETY CONCERN?
Steering, Fuel/propulsion system, Sep 17, 2019
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE LOST ACCELERATION AND THE STEERING ABILITY SEIZED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND THEN DROVE HOME. THE VEHICLE WAS TAKEN TO MUSSON-PATOUT AUTOMOTIVE GROUP (214 US 90 FRONTAGE RD, NEW IBERIA, LA 70560) WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Steering, Electrical system, Sep 11, 2019
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE STABILITRAK WARNING INDICATOR ILLUMINATED. IN ADDITION, THE STEERING INDICATOR ILLUMINATED AND THE DOORS LOCKED AND UNLOCKED INDEPENDENTLY. EVENTUALLY, THE VEHICLE SHUT OFF AND HAD TO BE RESTARTED. ON THREE OCCASIONS, THE VEHICLE WAS TAKEN TO SUPREME CHEVROLET CADILLAC OF PLAQUEMINE (23085 LA-1, PLAQUEMINE, LA 70764, (225) 238-1668) FOR ROUTINE MAINTAINING. THE DEALER HAD TO CORRECT THE POWER STEERING REPAIR FROM A PREVIOUS UNKNOWN RECALL. THE FAILURE OCCURRED DAILY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 81,445. THE VIN WAS INVALID.*DT*JB