2014 GMC Sierra 1500
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 859 owner complaints filed for this model year. This is the highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2014 reports, 29 involved a crash and 9 involved a fire. 24 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
EquipmentApr 26, 2018
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Campaign 18V267000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Seat beltsApr 12, 2016
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks manufactured January 29, 2013, to January 21, 2015. While entering the vehicle, the seat belt tensioner cable may be positioned such that the driver slides over it. This movement may result in the fatigue and separation of the cable.
If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will modify the vehicles to prevent the tensioner from being damaged. Any tensioner that has already been damaged will be replaced, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15822.
Campaign 16V209000 on NHTSA.gov
Engine and engine cooling, exhaust systemJan 13, 2014
General Motors is recalling certain 2014 model year Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles, and 2015 model year Cadillac Escalade and Escalade ESV; Chevrolet Silverado HD; and GMC Sierra HD, Yukon, and Yukon XL, equipped with a 4.3L engine or 5.3L engine.
The overheated exhaust components may melt nearby plastic parts and may result in an engine fire.
General Motors will notify owners, and dealers will reprogram the engine control module, free of charge. The recall began on January 16, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 14008.
Campaign 14V007000 on NHTSA.gov
Representative owner complaints
859 reports, newest first.
Other or unspecified, Mar 12, 2018
AIR CONDITIONING SYSTEM FAILURE. APPROXIMATELY 50,000 MILES. AIR CONDITIONER BLOWS HOT AIR.
Structure, Other or unspecified, Mar 11, 2018
DASH CRACKED AT LESS THAN 26000 MILES 4 YEARS OLD
Other or unspecified, Mar 10, 2018
A/C CONDENCER
Other or unspecified, Mar 7, 2018
THE AC CONDENSER WAS LEAKING, WHICH MADE THE AC BLOW HOT AIR. AFTER MUCH RESEARCH, THIS HAS BEEN AN ONGOING, AND KNOWN, ISSUE THAT HAS NOT BEEN ADDRESSED. MANY INDIVIDUALS HAVE BEEN TAKEN ADVANTAGE OF MONETARILY (ME JUST YESTERDAY) BECAUSE OF THIS ISSUE, AND NEEDS TO BE RECALLED. I JUST HAD HIP SURGERY, AND THE COST OF REPAIR REALLY PUT A FINANCIAL STRAIN ON ME. I LIVE IN TEXAS, AND NO AC IS NOT AN OPTION.
Fuel/propulsion system, Feb 24, 2018
CHECK ENGINE LIGHT CODE FOR DEF HEATER FAILURE. POSSIBLE LIMP MODE EFFECT IN TRAFFIC.
Other or unspecified, Feb 21, 2018
2014-2015 GMC SIERRAS WERE PRODUCED WITH A KNOWN FAULTY A/C CONDENSER WITH A BAD WELD THAT CAUSES AN A/C SYSTEM LEAK REQUIRING REPLACEMENT. THERE HAS BEEN AN OVERWHELMING FAILURE OF THE PRODUCT ACROSS THE COUNTRY, SO BAD TO EVEN MAKE NBC NEWS. GM BECAME AWARE OF THIS ISSUE AND SENT NEW (PROPERLY PRODUCED) CONDENSERS TO THEIR PRODUCTION LINES FIRST, LEAVING HUNDREDS OF GMC OWNERS WITHOUT A/C OVER THE SUMMER. THEY PUT OUT A "SPECIAL RECALL" ON A VERY SMALL NUMBER OF VINS SAYING IT "MAY" HAPPEN IN OTHER VINS. THERE IS AN OVERWHELMING VOLUME OF COMPLAINTS ONLINE (TO INCLUDE MYSELF) TO WHERE GM IS ACKNOWLEDGING THIS ISSUE BUT REFUSING TO COVER THE REPLACEMENT COST OF THEIR FAULTY PART FOR HUNDREDS OF OWNERS HAVING THIS ISSUE. THE REPLACEMENT COST OF THIS FAULTY PART FOR MY VEHICLE WAS $1,338.61 AT THE GMC DEALERSHIP. I'VE CALLED GMC AND THEIR RESPONSE WAS: "IT MAY HAPPEN WITH MY VIN BUT THEY WILL NOT COVER THE REPLACEMENT" EVEN THOUGH I HAVE CONFIRMED THAT THIS WAS IN FACT THE ISSUE WITH MY VEHICLE AS WELL AS HUNDREDS OF OTHER OWNERS ACROSS THE COUNTRY. SEE MANY LINKS TO THIS ISSUE BELOW: HTTPS://WWW.NBCCHICAGO.COM/NEWS/LOCAL/GM-AIR-CONDITIONING-RESPONDS-439572983.HTML HTTPS://WWW.CONSUMERCLASSLAWYERSBLOG.COM/2017/08/01/BUNCH-HOT-AIR-AC-GMC-CHEVY-TRUCKS-SIMPLY-NOT-WORK/ HTTP://WWW.RADIATORHELPLINE.COM/2017/06/2014-2017-CHEVY-GM-CONDENSER-WIDESPREAD-FAILURE.HTML HTTP://WWW.SILVERADOSIERRA.COM/CLIMATE-CONTROL/2014-SILVERADO-AC-NOT-BLOWING-COLD-T414162.HTML HTTP://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/191160-2014-SIERRA-AC-LEAKING/ HTTP://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/200888-AC-CONDENSER/ HTTPS://WWW.CARCOMPLAINTS.COM/GMC/SIERRA_1500/2014/AC_HEATER/AC_CONDENSOR_LEAKING.SHTML HTTPS://WWW.CARCOMPLAINTS.COM/GMC/SIERRA_1500/2014/AC_HEATER/AC_NOT_WORKING.SHTML HTTPS://WWW.TORQUENEWS.COM/3768/OWNERS-2014-CHEVROLET-SILVERADOS-ARE-FURIOUS-THEY-CANT-GET-THEIR-AC-FIXED
Other or unspecified, Feb 19, 2018
MY TRUCK IS SHAKING AT SPEEDS 65+MPH. I RECENTLY HAD MY FRONT END ALLIGNED AND TIRES REBALANCED STILL THE SAME SHAKING IS OCCURING. IT IS TO THE POINT THAT IT IS UNCOMFORTABLE TO DRIVE AND DANGEROUS.
Steering, Power train, Electrical system, Exterior lighting, Air bags, Seat belts, Structure, Electronic stability control (ESC), Engine, Fuel/propulsion system, Feb 5, 2018, crash
I TEMPORARILY HAD NO CONTROL OVER THE VEHICLE CAUSING ME TO HAVE AN ACCIDENT. WHILE DRIVING DOWN A RESIDENTIAL STREET APPROACHING A STOP SIGN INTERSECTION I MERGED INTO THE CENTER OF ST TO PASS A TRASHCAN AND IN THE PROCESS OF RETURNING TO MY CORRECT POSITION ON THE ROAD I SUDDENLY HAD NO STEERING. PANICKING FROM THE LOSS I PRESSED MY BRAKES AN ATTEMPT TO BRING VEHICLE TO A STOP BUT WAS UNSUCCESSFUL BECAUSE THE TIRES BEGAN A SLIDE ONCE NOTICING THE TRACTION LOSS I PROCEEDED TO RELEASE BRAKES AND REAPPLY IN HOPES OF GAINING TRACTION THE BRIEF RELIEF FROM BRAKES CAUSED THE VEHICLE TO REGAIN TRACTION AND WHILE I STILL HAVE NO CONTROL OVER STEERING, THE VEHICLE JERKS TOWARDS THE RIGHT SIDE OF THE ROAD AND THE BRAKES BEING REAPPLIED THE VEHICLE CONTINUES TO SLIDE OFF PAVEMENT MAKING CONTACT WITH STOP SIGN AND TELEPHONE POLE.
Exterior lighting, Jan 31, 2018
MY HUSBAND AND I WERE DRIVING ON HIGHWAY 1 JUST PAST MONTARA BEACH. IT WAS AROUND 7:30 PM AND ALREADY DARK. WE WERE GOING APPROXIMATELY 45 MPH WHEN ALL OF A SUDDEN, BOTH HEADLIGHTS SHUT OFF ON ITS OWN. WE WERE APPROACHING AN EXTREMELY CURVY STRETCH OF ROAD ALONG OCEAN CLIFFS AND THERE WAS NOWHERE TO PULL OVER. THE SYMBOL ON THE DASH WAS LIT UP SAYING THAT OUR LIGHTS WERE ON (EVEN THOUGH THEY WEREN'T). THANKFULLY THERE WAS A CAR IN FRONT OF US AND ONE BEHIND US THAT GAVE US ENOUGH LIGHT AND TIME TO REACT WHICH MEANT WE DIDN'T HAVE TO JAM ON OUR BRAKES AND HOPE FOR THE BEST. WE TRIED THE HIGH BEAMS WHICH ALSO DID NOT WORK. AFTER TURNING KNOBS AND PRESSING BUTTONS (WHILE DRIVING) TO GET SOME ILLUMINATION, WE FINALLY WERE ABLE TO TURN ON THE FOG LIGHTS WHICH WAS ENOUGH TO GET US SOMEWHERE SAFE. THIS IS EXTREMELY DANGEROUS AND SHOULD NEVER HAPPEN TO ANYONE. WITHOUT THE HEADLIGHTS FROM THE CAR IN FRONT OF US AND BEHIND US, THIS COULD HAVE ENDED VERY BADLY, POSSIBLY EVEN FATAL. WE WERE NEVER ABLE TO GET THE HEADLIGHTS BACK ON AND PLAN ON BRINGING THE TRUCK TO A LOCAL GMC DEALER TOMORROW. UNFORTUNATELY, EVEN IF WE GET IT FIXED, WE WILL BE WORRIED EVERY TIME WE DRIVE IT AT NIGHT KNOWING THAT THIS COULD HAVE ENDED SO MUCH WORSE. WE HAVEN'T EVEN PUT 1000 MILES ON IT SINCE WE PURCHASED IT.
Engine and engine cooling, Jan 30, 2018
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE THE VEHICLE WAS BEING SERVICED AT DOSSETT GMC CADILLAC (1058 W PINE ST, HATTIESBURG, MS 39401), THE DEALER INFORMED THE CONTACT THAT THE RADIATOR WAS DEFECTIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Jan 30, 2018
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 25 MPH DOWNHILL WITH THE ACCELERATOR PEDAL RELEASED, THE VEHICLE WENT OUT OF GEAR AND HAD NO ACCELERATION. THE CONTACT HAD TO SWITCH TO NEUTRAL AND THEN TO DRIVE IN ORDER FOR THE VEHICLE TO PERFORM NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS TRAVELING BELOW 30 MPH AND WITH THE FOOT OFF THE ACCELERATOR AND BRAKE PEDALS. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (WEST BROTHERS GMC/CHRYSLER IN SULLIVAN, MISSOURI) FOUR TIMES, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Steering, Electrical system, Exterior lighting, Jan 29, 2018
DURING DRIVING, THE STABILITY SENSORS WOULD GO OFF AND SHOW UP STATING STABILITY TURNED OFF, OR POWER STEERING TURNED OFF. THE VOLTAGE ON VEHICLE WOULD SUDDENLY DROP FROM 15 TO 9 AND THEN BACK UP. THIS WILL USUALLY TURN OFF THE INTERIOR LIGHTS AND ELECTRONICS. I HAVE DISCUSSED THIS WITH OTHER 2014 SIERRA AND SILVERADO OWNERS AND THEY ALL ADVISED THIS WAS OCCURING ON THEIR VEHICLES. THERE IS A GROUND WIRE THAT WAS NOT PROPERLY INSTALLED UNDER THE DASH WHICH CAUSES HIGH RESISTANCE MATERIAL TO CAUSE ELECTRICAL ISSUES. DURING ONE OF MY DRIVES TO WORK GOING 60 MPH, THE ELECTRICAL COMPONENTS SHUT OFF AND CAUSED THE ENGINE TO STOP RUNNING. I WAS ABLE TO PULL OVER WHILE COASTING ON NO POWER AND RESTART THE VEHICLE AND IT WOULD CONTINUE TO GO. THERE HAVE BEEN TIMES WHERE THE STEERING WHEEL WOULD JERK WHILE STATIONARY AS WELL. AFTER MANY FORUM DISCUSSION THIS ALL RELATED BACK TO THE GROUND WIRE NOT BEING PROPERLY INSTALLED BY THE MANUFACTURER.
Exterior lighting, Jan 28, 2018
HEADLIGHTS NOT BRIGHT ENOUGH. ADDED AUXILIARY DRIVING LIGHTS FOR SAFETY AT NIGHT.
Other or unspecified, Jan 18, 2018
AC CONDENSER LEAK. HISTORY OF FAULTY CONDENSERS WITH GM TRUCKS
Steering, Suspension, Wheels, Jan 17, 2018
DEC. 11,2017 DRIVING UNDER 20 MPH ON A LOCAL ROAD SPEED LIMIT 30MPH BALL JOINT PULLED OUT OF CONTROL ARM FRONT DRIVERS SIDE. FRONT WHEEL FELL OVER CAUSED DAMAGE TO TIRE AND RIM AND DISABLED ABS SYSTEM BY CUTTING WIRES. LUCKY I WAS NOT ON INTERSTATE 84 GOING 65 MPH IN FISHKILL NEW YORK TRUCK COULD HAVE CRASHED WITH OTHER VEHICLES OR CAUSED SERIOUS INJURY TO OCCUPANTS OF MY VEHICLE COULD HAVE CAUSED VEHICLE TO ROLL OVER. DEALER CLAIMED NEVER HEARD OF THIS HAPPENING AND THAT I MUST HAVE HIT SOMETHING TO CAUSE THE BALL JOINT TO PULL OUT OF CONTROL ARM, NEVER HIT ANYTHING NOT EVEN A POT HOLE I AM THE ONLY DRIVER OF THIS VEHICLE. HAD TO REPLACE CONTROL ARM WHICH HOLDS THE UPPER BALL JOINT WHICH IS PRESSED INTO CONTROL ARM. TOOK DEALER FROM MONDAY TO FRIDAY TO COMPLETE REPAIRS. CONTROL ARM NOT UNDER WARRANTY REPAIRS COST 936.42. FOUND MANY COMPLAINTS ABOUT BALL JOINT AND CONTROL ARM SEPARATING ON THIS VEHICLE ONLINE. DRIVER SIDE FRONT BALL JOINT. *JS
Electrical system, Dec 14, 2017
SEVERAL TIMES WHILE DRIVING AND MAKING TURNS THE VEHICLE COMPLETELY DIED AND ALL ELECTRONICS WENT BLACK. THIS CAUSED A COMPLETE LOSS OF STEERING AND CONTROL WHILE TURNING ACROSS TRAFFIC. THE STEERING WHEEL WOULD SHAKE AND JERK IN THE OPPOSITE DIRECTION AS WELL. ONCE I CAME TO A STOP I WOULD HAVE TO PUT IT BACK IN PARK AND RESTART. I AM VERY LUCKY THAT THAT THERE WAS NO CROSS TRAFFIC IN THESE MOMENTS, AS THIS COULD HAVE LED TO A MAJOR ACCIDENT. THE REALLY FRUSTRATING PART IS THAT AFTER I TOOK IT TO THE DEALER THEY DIAGNOSED AND STATED THAT IT WAS A BATTERY CABLE OF SOME SORT THAT WAS MELTING OVER THE EXHAUST. THIS WAS PUBLISHED AS A KNOWN PROBLEM WITHIN THE COMPANY. HOWEVER, NOT A RECALL OR WARRANTY (47,000 MILES). HOW CAN A KNOWN DESIGN PROBLEM ON A RELATIVELY NEW VEHICLE THAT CAUSES A COMPLETE LOSS OF CONTROL WHILE DRIVING NOT BE A RECALL OR SAFETY VIOLATION OF SOME SORT? I HOPE THIS DOES NOT FALL ON DEAF EARS. THANK YOU
Visibility/wiper, Dec 14, 2017
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING, THE AIR CONDITIONER BLEW OUT HOT AIR INSTEAD OF COLD. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE WAS LEAKING FREON. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS UNABLE TO PROVIDE FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 39,000.*BF CONSUMER STATED THAT THERE ARE MANY COMPLAINTS ABOUT THE 2014 TO 2017 GM CONDENSER LEAKING AND GOING OUT. CONSUMER ALREADY INFORMED GM (COMPLAINT) AND THE CALIFORNIA EPA ABOUT THE PROBLEM. HAVING A FAULTY CONDENSER THAT GOES OUR MEANS LEAKING FREON INTO THE ATOMSPHERE. THE SAFETY CONCERN IS IF YOUR DRIVING AND WHEN YOU HAVE A HEAVY MOISTURE PROBLEM (RAIN) YOUR INSIDE WINDSCREEN COULD FOG UP AND RESULTING TO BAD VISIBILITY. UPDATED 8/16/18*JB
Air bags, Dec 8, 2017, crash
TRAVELING DOWN ROAD AT 45 MPH IN A STORM. A LARGE TREE BLEW DOWN IN FRONT OF ME I HIT BRAKES BUT PICKUP DIDN'T NOT STOP. I HIT THE TREE AS THERE WAS NO PLACE TO GO. THE FRONT BUMPER WAS KNOCKED BACK APP 4 INCHES WRAPPED THE FRAME OF TRUCK. THE AIR BAG NEVER DEPLOYED. THIS WAS A 2014 GMC BAD LANDER EDITION. IT STAYED IN SHOP IN OKC OK FOR 3 MONTHS AT FORGUSON DODGE. I BELIEVE THE AIRBAGS SHOULD HAVE DEPLOYED AND I HAVE A HURT BACK NOW BECAUSE I HIT THE ROOF IN MY SEATBELT.
Steering, Electronic stability control (ESC), Dec 5, 2017
ON OR ABOUT 4 APRIL, 2017 I EXPERIENCED AN ALARM WHILE DRIVING MY 2014 GMC SIERRA. WHILE TRAVELING BETWEEN CONROE TX AND PLANO TX, I RECEIVED A WARNING STEERING STABILITY. THE ALARM CLEARED SO I CHECKED MY OWNERS MANUAL AND IT SAID TO TAKE IT TO A DEALER IF IT DIDN'T CLEAR. I USED ONSTAR AND HAD A DIAGNOSIS DONE ON THE TRUCK. THEY REPORTED NO PROBLEMS. THE NEXT DAY THE TRUCK SHUT DOWN, IN THE MIDDLE OF MAKING A U TURN. MY DAUGHTER THOUGHT SHE HAD KNOCKED IT OUT OF GEAR BUT COULDN'T GET IT TO START UNTIL SHE TURNED IT OFF AND BACK ON. THE SAME THING HAPPENED AGAIN (THIS TIME TO MY WIFE) TURNING INTO A PARKING LOT. SHE TOOK IT TO A GMC DEALER TO HAVE IT CHECKED OUT. THEY FOUND A BROKEN GEAR IN THE ELECTRONIC POWER ASSIST ASSEMBLY. WE HEARD THAT OUR VEHICLE HAD A RECALL # 17276, FOR PROBLEM WITH THE STEERING. I THEN TOOK IT TO THE DEALER WHERE I BOUGHT THE TRUCK AND HAD THE COMPUTER UPDATED TO PREVENT THE PROBLEM. I THEN ASK FOR A REIMBURSEMENT FOR HAVING TO HAVE THE STEERING MODULE AND NEGATIVE BATTERY CABLE REPLACED. I CONTEND THAT, AT THE TIME, THE CAUSE OF THE STEERING PROBLEM CAUSING THE TRUCK TO DIE. WHEN I ASK A TECHNICIAN AT MCKINNEY IF THE RECALL WAS FOR THE PROBLEM, HE SAID: NO THAT IS JUST TO CHANGE AN ERROR IN THE COMPUTER. BACK IN APRIL, THE ONLY THING THEY COULD DO TO POSSIBLY PREVENT THE STALLING WAS TO LOOK FOR SOMETHING LIKE A POWER PROBLEM. BEFORE I TOOK THE TRUCK IN I HAD NO INDICATION OF POWER PROBLEMS AND I WAS NEVER TOLD HOW THE NEGATIVE BATTERY CABLE WENT BAD, ONLY THAT IT HAPPENS AND THE TRUCK WAS OUT OF THE 36 MO WARRANTY. I CHECKED ON THE INTERNET TO SEE IF ANYONE ELSE WAS HAVING THE PROBLEM AND WHAT THE SOLUTION TO IT WAS? I SAW SEVERAL PEOPLE WERE HAVING THE PROBLEM, BUT NOBODY KNEW WHAT EXACTLY CAUSED IT. THE CONSUMER REQUESTED TO BE FULLY REIMBURSED FOR THE REPAIRS MADE REFERENCING THE RECALL #17276. *JS
Steering, Electrical system, Dec 3, 2017
2014 GMC SIERRA CURRENTLY WITH 45,000 MILES. VEHICLE SPENT 40+ DAYS AT DEALERSHIP IN 2016 FOR VIBRATION WHILE DRIVING BETWEEN 69-72 MPH THEY COULD NOT FIX DURING 6 DIFFERENT SERVICE VISITS. IT WAS UNDER 3 YEAR/36K MILE WARRANTY AT THE TIME. BEGAN AT 22,000 MILES. IN NOV. 2017 VEHICLE BEGAN LOSING POWER STEERING AT SPEEDS UNDER 3 MPH, ESPECIALLY IN REVERSE. ALSO SERVICE STABILITRAK LIGHT HAS COME ON RANDOMLY AT LOW SPEEDS. PROBLEM WAS INTERMITTENT BUT IS NOW BECOMING AN ALMOST DAILY OCCURRANCE. AFRAID THIS WILL LEAD TO AN ACCIDENT. SEVERAL CLOSE CALLS ALREADY. RADIO HAS ALSO TURNED OFF ON ITS ON ABOUT 5 TIMES IN THE LAST 60 DAYS. IT WILL NOT TURN BACK ON UNTIL VEHICLE IS RE-STARTED. RELATED OR UNRELATED, WHILE DRIVING AT NIGHT AND APPLYING BRAKE PEDAL I NOTICE A 1/2 SECOND DIMMING OF HEADLIGHTS AND DASH LIGHTS BEFORE THEY RETURN TO NORMAL BRIGHTNESS. BATTERY AND ALTERNATOR TESTED FINE BY DEALERSHIP. DEALERSHIP SAYS VEHICLE VIN IS NOT SUBJECT TO ANY RECALLS. DEALERSHIP WANTS ME TO REPLACE POWER STEERING GEAR FOR $2,500 WHICH THEY "THINK" MIGHT FIX THE PROBLEM. DON'T WANT TO SPEND $2,500 WITHOUT CERTAINTY IT IS THE PROBLEM.
Other or unspecified, Nov 30, 2017
AT 70,000 MILES, AND 30 MONTHS AFTER PURCHASING IT NEW, THE AIR CONDITIONING STOPPED WORKING DUE TO A FAULTY CONDENSER. AFTER INVESTIGATING THIS PROBLEM I FOUND OUT THAT THERE IS AN EXTREMELY HIGH FAILURE RATE OF GMC TRUCKS FOR THE SAME EXACT PROBLEM. IT IS A WELL KNOWN DEFECT PER SEVERAL GM DEALERS WHO ARE LEFT TO DEAL WITH THE PROBLEM. A BRACKET TO SECURE THE A/C LINE WAS NEVER INSTALLED WHEN VEHICLE WAS BUILT, CAUSING MOVEMENT IN THE LINE WHICH EVENTUALLY CAN RUIN THE CONDENSER, AC LINE AND COMPRESSOR. I ASKED GM DEALER TO FIX UNDER WARRANTY BUT WAS TOLD THAT THE REPAIR WOULD NOT BE DONE UNDER WARRANTY. THIS IS UNACCEPTABLE, AS THE DEFECT IS WIDESPREAD IN MANY OF THEIR LIGHT TRUCKS. I WAS FORCED TO REPAIR AT MY OWN EXPENSE WHEN THIS IS AN OBVIOUS DEFECT
Steering, Electrical system, Electronic stability control (ESC), Nov 28, 2017
THE FIRST TIME I WAS DRIVING DOWN THE HIGHWAY AND I HIT THE BRAKES AND THE DIC SAID SERVICE STABILITRAK AND A FEW OTHER THINGS AND I LOST CONTROL OF STEERING AND MY CRUISE WOULDN'T WORK FOR A MINUTE THE SECOND TIME I WAS DRIVING DOWN THE ROAD AND I GASES ON IT AND THE WHOLE TRUCK SHUTOFF AND BACK ON BUT I LOST CONTROL OF THE STEERING AGAIN THEN I TURNED IN MY DRIVEWAY AND LOST ALL STEERING AND ALL POWER AND THE TRUCK DIED I HAD TO TURN THE KEY 2 OR 3 TIMES AND IF FINALLY STARTED IT LOST ALL POWER IT RESET MY CLOCK AND EVERYTHING ON MY RADIO AND DIC
Exterior lighting, Nov 24, 2017
THE HEADLIGHTS ON THIS PICKUP MAKE DRIVING AT NIGHT IN RURAL SOUTH DAKOTA ALMOST IMPOSSIBLE AND EVEN DANGEROUS. I HAVE OWNED THIS TRUCK FOR ONLY 2 WEEKS AND FOUND IN ORDER TO DRIVE AT NIGHT I HAVE TO HAVE THE FOG LIGHTS ON TO SEE, AND EVEN THAN IT IS NOT MUCH BETTER. THE BRIGHTS HELP NONE. CAN'T EVEN TELL WHEN THEY ARE ON VRS NOT. THERE HAS TO BE A FIX OR SOMETHING THAT CAN BE DONE TO FIX THIS. DRIVING AT NIGHT IS DANGEROUS.
Steering, Nov 22, 2017
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED BEFORE THE VEHICLE ACCELERATED. THE CONTACT DROVE THE VEHICLE TO WILSON COUNTY CHEVROLET BUICK GMC (903 S HARTMANN DR, LEBANON, TN 37090 (615) 444-9642). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL AND IT WAS REPAIRED FOR FREE. AFTER THE REMEDY, THE VEHICLE WAS OPERABLE, BUT THE FAILURE RECURRED IN LESS THAN 24 HOURS. THE STEERING WHEEL SEIZED A SECOND TIME AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS USED, BUT THE WHEEL WOULD NOT TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT SERVICED FOR THE SECOND FAILURE. THE FAILURE MILEAGE WAS 34,941.
Service brakes, Nov 18, 2017
TRIED TO STOP TUCK WHEN PARKING. BRAKES WERE EXTREMELY HARD AND TRUCK CAME TO A SLOW STOP WHILE I WAS MASHING THE BREAKS WITH ALL MY MIGHT. THERE WAS BREAK FLUID ALL AROUND RIGHT FRONT TIRE. DEALERSHIP FOUND ENGINE OIL IN VACUUM LINE OF VACUUM PUMP DUE TO VALVE STUCK IN PUMP CAUSING HARD BRAKE PEDAL. REPLACED VACUUM PUMP, PIPE, BRAKE BOOSTER AND MASTER CYLINDER, FLUID.