2014 GMC Sierra 1500
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 859 owner complaints filed for this model year. This is the highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2014 reports, 29 involved a crash and 9 involved a fire. 24 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
EquipmentApr 26, 2018
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Campaign 18V267000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Seat beltsApr 12, 2016
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks manufactured January 29, 2013, to January 21, 2015. While entering the vehicle, the seat belt tensioner cable may be positioned such that the driver slides over it. This movement may result in the fatigue and separation of the cable.
If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will modify the vehicles to prevent the tensioner from being damaged. Any tensioner that has already been damaged will be replaced, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15822.
Campaign 16V209000 on NHTSA.gov
Engine and engine cooling, exhaust systemJan 13, 2014
General Motors is recalling certain 2014 model year Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles, and 2015 model year Cadillac Escalade and Escalade ESV; Chevrolet Silverado HD; and GMC Sierra HD, Yukon, and Yukon XL, equipped with a 4.3L engine or 5.3L engine.
The overheated exhaust components may melt nearby plastic parts and may result in an engine fire.
General Motors will notify owners, and dealers will reprogram the engine control module, free of charge. The recall began on January 16, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 14008.
Campaign 14V007000 on NHTSA.gov
Representative owner complaints
859 reports, newest first.
Power train, Jan 13, 2017
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 40 MPH, AN ABNORMALLY LOUD BANGING NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 03/07/17*LJ *CN
Exterior lighting, Jan 12, 2017
THE HEADLIGHTS AND RUNNING LIGHTS ARE NOT ADEQUATE ENOUGH AT NIGHTTIME TO SEE . LIMITED SITE DISTANCE AND BRIGHTNESS. I DONT LIKE DRIVING AT NIGHT BECAUSE OF THIS CREATING A SAFETY PROBLEM. LOOKING AT THE POSSIBILITY OF INSTALLING LED LIGHTS BUT DONT THINK I SHOULD BARE THE COST SINCE GMC HAS A PROBLEM THEY NEED TO CORRECT BEFORE I AM HURT DRIVING WITH THESE UNSUITABLE LIGHTS THEY HAVE INSTALLED ON THEIR VEHICLES.
Exterior lighting, Jan 11, 2017
THE HEADLIGHTS ON MY 2014 GMC SIERRA 1500 HEADLIGHTS ARE UNSAFE AT NIGHT ON DIM OR HIGH BEAM. CANNOT SEE CLOSE TO THE SIDES OR DISTANCE. WOULD BE EASY TO HIT A PEDESTRIAN. ASKED THE DEALER IF THERE WAS A RECALL OR IF THEY COULD FIX THE PROBLEM AND THEY SAID NO THERE WAS NOTHING THEY COULD DO. I HAVE READ MANY OTHER COMPLAINTS ON LINE AND DOESN'T SEEM TO BE ANYTHING BEING DONE ABOUT IT. WHY ISN'T ANYTHING BEING DONE BEFORE PEOPLE GETTING KILLED OR INJURED..
Exterior lighting, Jan 9, 2017
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE HEADLIGHTS WERE NOT BRIGHT ENOUGH AT NIGHT TO SEE PAST 20 FEET. THE DEALER COULD NOT DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
Exterior lighting, Jan 2, 2017
THE HEADLIGHTS ARE SO DIM I DOUBT IT WOULD BE ANY LESS SAFE TO DRIVE AROUND WITH THEM OFF. I JUST PURCHASED THIS VEHICLE, AND MY FIRST TIME DRIVING AT NIGHT I HAD TO PARK, GET OUT OF THE VEHICLE AND CHECK TO SEE IF THE LIGHT BULBS WERE BURNED OUT. THE BULBS WERE NOT BURNED OUT, BUT THEY ALSO DO NOT FUNCTION AS HEADLIGHTS BECAUSE THEY LITERALLY ILLUMINATE NOTHING. I CAN SEE THE SHADOW OF MY TRUCK IN FRONT OF ME IN OTHER VEHICLES HEADLIGHTS AS THEY PASS ME. IF AN OBJECT, AN ANIMAL, OR A PERSON WERE IN THE ROAD IN FRONT OF ME I DOUBT I WOULD BE ABLE TO SEE THEM BEFORE IT WAS TOO LATE. I BELIEVE A SIERRA EQUIPPED WITH THESE HEADLIGHTS WILL LIKELY BE INVOLVED IN A COLLISION WITH SERIOUS INJURY, PROPERTY DAMAGE, OR EVEN DEATH. I CAN ONLY PRAY AND HOPE THAT I'M NOT ONE OF THEM. GM HAS RELEASED A TSB WITH AN EXPENSIVE PROCEDURE TO CORRECT THE PROBLEM SIGNALING TO ME THAT THEY ACKNOWLEDGE THAT A PROBLEM EXIST. *TR
Exterior lighting, Dec 28, 2016
THE HEADLIGHTS ARE VERY DIM. I CAN NOT SEE VERY FAR DOWN THE ROAD AND I CAN NOT SEE THE SHOULDERS OF THE ROADWAY. IT IS NOT VERY SAFE TO DRIVE THIS VEHICLE AT NIGHT WITH THE FACTORY INSTALLED HEADLIGHTS.
Steering, Electronic stability control (ESC), Engine, Dec 21, 2016
STEERING WHEEL SPRINGS/SNAPS (HARD) IN THE OPPOSITE DIRECTION THAT THE WHEEL IS BEING TURNED AND STEERING CONTROL IS LOST. WHEN THIS DOES NOT SHUT THE ENGINE OFF, THE ONLY WAY TO REGAIN STEERING CONTROL IS TO RESTART THE VEHICLE. WHEN THIS DOES CAUSE THE ENGINE TO SHUT OFF THE STEERING IS RESTORED WITH THE RESTART. THE STABILI TRAK INDICATOR APPEARS JUST FOR AN INSTANT ON THE DIC WHEN THIS HAPPENS. NOTE: THIS IS NOT THE 'SERVICE STABILI TRAK' INDICATOR BUT MORE LIKE STABILI TRAK HAS BEEN ACTIVATED INDICATOR. THIS HAPPENED FIRST IN REVERSE WHILE BACKING INTO A PARKING SPOT. (THREE TIMES IN REVERSE). THEN IT STARTED HAPPENING IN DRIVE, TWICE WHILE PULLING OUT FROM A STOP SIGN AND ONCE WHILE DOING 15-20 MPH TURNING ONTO A SIDE STREET. THE 15-20 MPH TURNING INSTANCE CAUSED THE ENGINE TO SHUT OFF, STEERING BECAME NON EXISTENT FOR AN INSTANT AND THEN VERY VERY HEAVY. I CROSSED THE OTHER LANE OF TRAFFIC AND ALMOST LANDED IN THE DITCH. THE TRUCK HAS BEEN AT THE DEALERSHIP TWICE FOR A TOTAL OF 14 DAYS, BOTH TIMES 'CANNOT DUPLICATE' WAS THE RESULT. NO CODES ARE BEING GENERATED FROM THESE INSTANCES. CAUSE IS UNKNOWN. LOOSE VOLTAGE OR HIGH RESISTANCE TO GROUNDS MAYBE. THIS HAS HAPPENED IN HOT AND COLD WEATHER, RUNNING AC OR HEATER OR NEITHER. THERE IS NO PATTERN. PLEASE HELP.
Electrical system, Dec 19, 2016, fire
I HAVE A 2014 GMC SIERRA, I STARTED MY TRUCK TO WARM IT UP. I WENT INSIDE AND AFTER A FEW MINUTES I WENT OUTSIDE AND MY TRUCK WAS ENGULFED IN FLAMES. LUCKILY I WAS NOT PARKED IN THE GARAGE AND NOBODY WAS IN MY TRUCK. IT WAS PARKED IN MY DRIVEWAY AT THE TIME. I AM UNKNOWN...HOWEVER THERE IS RECALL FOR ELECTRICAL/COMPUTER PROBLEM FOR MY 2014 SIERRA BUT MY TRUCK HAS NOT BEEN PART OF THIS RECALL. MY TRUCK IS TOTALED!
Exterior lighting, Dec 8, 2016
THE HEADLIGHTS ARE UNSAFE FOR NIGHTTIME DRIVING ESPECIALLY IN DARKER RURAL AREAS AND IN BAD WEATHER. THE SIDE LIGHTING FROM THE HEADLIGHTS ARE NEARLY NONEXISTENT ESPECIALLY AROUND SHARP CURVES. IN ORDER TO READ SIGNS AT NIGHT I OFTEN HAVE TO USE MY HIGHBEAMS IN ORDER TO READ THEM REGARDLESS IF THERE IS TRAFFIC IN FRONT OF ME OR ONCOMING. I DRIVE HOME FROM WORK NIGHTLY WITH MY HIGH BEAMS ON THE ENTIRE WAS UNLESS THERE IS A CAR CLOSE IN FRONT OF ME. I'VE YET TO HAVE ONCOMING TRAFFIC FLASH THEIR LIGHTS AT ME DO TO HAVING MY HIGHBEAMS ON. I HAVE MADE THE DEALERSHIP AWARE AS WELL AS CORPORATE GM . AS OF NOW THE ONLY ACTION THEY WILL TAKE IS TO REPLACE MY OLD BULBS WITH THE SAME BULBS THEY TOOK OUT. THIS IS AN EXTREMELY COMMON ISSUE WITH THIS VEHICLE BUT YET NO RECALL HAS BEEN MADE. ONLY A TSB WHICH I CAN'T EVEN GET MY DEALERSHIP TO FOLLOW. *TR
Air bags, Engine, Dec 5, 2016
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SLOWED AND THE ABS, BRAKE, CHECK ENGINE, AND OTHER INDICATORS ILLUMINATED. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND WAS LATER DRIVEN HOME. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT RESPOND. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
Air bags, Seat belts, Dec 1, 2016
2014 GMC SIERRA. CONSUMER WRITES IN REGARDS TO DRIVER AIRBAG AND PRE-TENSIONER RECALL REPAIR ISSUES. *SMD WHEN THE CONSUMER RECEIVED A SECOND RECALL NOTICE, HE CALLED THE DEALER, WHERE THEY INFORMED HIM THE WORK HAD ALREADY BEEN PERFORMED. THE CONSUMER WENT TO THE DEALER A MONTH PRIOR, AFTER RECEIVING A RECALL NOTICE AND THE INVOICE STATED CONSUMER RECEIVED GM CAMPAIGN NOTICE. *JB
Exterior lighting, Nov 30, 2016
POOR LIGHTING (HEADLIGHTS), TO THE POINT WHERE IT IS UNSAFE. WORSE YET, I DIDN'T KNOW ABOUT THE TSB WHICH GIVES A SLIGHT IMPROVEMENT, AND CANNOT GET IT DONE AT NO COST TO ME DUE TO MY WARRANTY BEING OVER BY 4,000 MILES.
Exterior lighting, Nov 29, 2016
HEADLIGHTS ARE UNSAFE FOR NIGHT DRIVING. HIGH BEAM ALSO DOES NOT HELP THE ILLUMINATION ISSUES. DRIVING IN THE RAIN AT NIGHT IS SCARY THE LIGHTS ARE DIM, AND DO NOT LIGHT UP SURROUNDING AREAS. TOOK TRUCK TO DEALERSHIP, THEY KEPT IT FOR 3 MONTHS PUT NEW BULBS IN, AND I STILL WILL NOT DRIVE THE TRUCK AT NIGHT, ESPECIALLY WITH MY FAMILY WITH ME. SPENT 45K ON TRUCK AND CANT DRIVE IT AT NIGHT. I HAVE TRIED DIFFERENT BULBS, BRANDS, LOOKED FOR SOLUTIONS, AND STILL HAVE YET TO FIND ANY HELP. *TR
Service brakes, Nov 29, 2016
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 15 MPH, THE BRAKE PEDAL WAS DEPRESSED UPON COMING TO A RED LIGHT BUT FAILED TO RESPOND WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE AFTER DOWNSHIFTING AND DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE ASSIST FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. THE VIN WAS NOT AVAILABLE.
Engine, Nov 18, 2016
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE FAILURE RECURRED. THE DEALER REPLACED FOUR TIRES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS REFERRED BACK TO THE DEALER FOR MORE DIAGNOSTIC TESTING. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 9.
Exterior lighting, Nov 10, 2016
THESE TRUCKS HAVE THE WORST HEADLIGHTS THAT I HAVE EVER OWNED AND SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS HURT OR KILLED.
Steering, Electrical system, Electronic stability control (ESC), Nov 4, 2016
WRITTEN BY MY WIFE ON 11/04/16: ON 11/02/16 AT APPROXIMATELY 2:45 PM I WAS DRIVING SLOWLY THROUGH A PARKING LOT TRYING TO FIND A SPACE. I FOUND A SPACE AND AS I TURNED MY WHEEL TO THE LEFT IT LOCKED UP ROUGHLY, JERKING THE STEERING WHEEL OUT OF MY HANDS AS I PULLED INTO THE SPOT. AFTER THE STEERING WHEEL LOCKED UP, JERKING VERY ABRUPTLY, THE POWER SURGED AND THE TRUCK DIED. THIS IS PROBABLY THE 30TH TIME THIS HAS HAPPENED TO ME. THIS PARTICULAR TIME THERE WAS NO ERROR MESSAGE DISPLAYED THIS TIME. USUALLY I GET A MESSAGE WHICH POPS UP ON THE INSTRUMENT CLUSTER FORWARD OF THE STEERING WHEEL THAT SAYS 'SERVICE STABILTRAC' OR 'ACTION REQUIRED, STEERING ASSIST IS REDUCED, DRIVE WITH CARE.' IT SEEMS THERE IS A STEERING MALFUNCTION BECAUSE THIS ISSUE USUALLY OCCURS WHILE MAKING A TURN BUT THE TRUCK HAS HAD THIS SAME ERROR MESSAGE WHILE DRIVING STRAIGHT ON THE HIGHWAY. I AM UNSURE OF WHAT THE PROBLEM IS BUT I DO KNOW IT IS DANGEROUS TO DRIVE THIS VEHICLE UNTIL THE PROBLEM IS RESOLVED. ROAD CONDITIONS/WEATHER CONDITIONS ALSO PLAY NO PART IN WHEN THIS MALFUNCTION TAKES PLACE. OTHER PERTINENT INFORMATION REGARDING THIS ISSUE IS THAT THE HEADLIGHTS DO FLICKER FROM TIME TO TIME. WE HAVE BEEN DEALING WITH THIS ISSUE SINCE AUGUST OF THIS YEAR AND HAVE STILL NOT FOUND A RESOLUTION. LANDMARK CHEVROLET IN TAYLORVILLE, IL HAS HAD OUR VEHICLE IN THE SHOP 4 TIMES ON THIS ISSUE ALONE AND PUT OVER 200 MILES ON OUR VEHICLE WITH NO RESOLUTION. FRIENDLY CHEVROLET IN SPRINGFIELD IL HAD OUR TRUCK FOR NEARLY 3 WEEKS AND PUT OVER 70 MILES ON THE VEHICLE...NO RESOLUTION. HERE ARE A COUPLE VIDEOS WE RECORDED AND UPLOADED TO YOUTUBE DOCUMENTING THE ISSUE. TAKEN ON SEPTEMBER 18TH, 2016: TAKEN ON SEPTEMBER 19TH, 2016: [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' PM
Air bags, Nov 2, 2016
TOOK VEHICLE IN FOR RECALL ON NOVEMBER 1 PRIOR TO MAKING APPOINTMENT FOR THAT DATE. GOT THERE ON TIME ,SERVICE TECH SAID THEY DID RECALL ON PRIOR VISIT,FOR OTHER RECALLS.I LEFT THE DEALERSHIP THINKING I WAS ALL SET,WHEN THROUGH MY PAPERWORK AND FOUND NO EVIDENCE OF THIS RECALL BEING REPAIRED.WENT ONLINE PLUGGED IN VIN NO. AND CAME BACK RECALL NOT COMPLETE. *TR
Power train, Exterior lighting, Oct 25, 2016
HEADS LIGHTS ARE SO DIM I CANT DRIVE THE TRUCK AT NIGHT ALSO THE IS A BAD VIBRATIONS COMING FROM THE REAR END.
Exterior lighting, Oct 14, 2016
POOR HEADLIGHTS. THE HEADLIGHTS ON MY 2014 GMC SIERRA ARE TERRIBLE AT BEST. UNABLE TO SEE ANYTHING AT NIGHT
Exterior lighting, Oct 13, 2016
I PURCHASED THIS TRUCK NEW IN OCTOBER, 2014. MY RESEARCH PRIOR TO PURCHASE SHOWED A NUMBER OF COMPLAINTS ABOUT THE HEADLIGHTS, BUT I DID NOT THINK THERE WERE ENOUGH COMPLAINTS FOR ME TO BE CONCERNED. I WAS WRONG. I LIVE IN A RURAL AREA AND THE HEADLIGHTS ARE DEFINITELY INADEQUATE ON THE LOW BEAM SETTING. THE MECHANICAL SHUTTER DESIGN PRODUCES A VERY SHARP BEAM CUTOFF AT ABOUT THE LEVEL OF THE HOOD, MAKING IT SEEM LIKE YOU ARE SITTING IN A DARKENED AREA ABOVE A BOWL OF LIGHT. THE PROJECTOR HEADLIGHTS PROVIDE LITTLE, IF ANY, ILLUMINATION OF OBJECTS ON THE SIDE OF THE ROAD. I USE THE FOG/DRIVING LIGHTS CONTINUALLY ON THE TRUCK OR I WOULD NOT FEEL COMFORTABLE DRIVING IT WITH LOW BEAMS IN UNLIT AREAS. FOR THE SAKE OF COMPARISON, I HAVE ATTACHED TWO IMAGES TAKEN ON TWO CONSECUTIVE MORNINGS AT APPROXIMATELY THE SAME LOCATION ON MY DRIVEWAY. THE TRUCK PICTURE WAS TAKEN APPROXIMATELY TEN MINUTES LATER THAN THE CAR PICTURE (BOTH WERE APPROXIMATELY 6:45 A.M.). NOTE THERE IS A SLIGHT PERSPECTIVE SHIFT DUE TO THE HEIGHT DIFFERENCE IN THE VEHICLES AND THE DRIVING/FOG LIGHTS WERE NOT ON ON EITHER VEHICLE WHEN THE PICTURE WAS TAKEN. NOTE THE 25-YEAR OLD TECHNOLOGY SEALED BEAM HEADLIGHTS SHOW THE FENCE POSTS AT THE RIGHT SIDE OF THE VEHICLE WHERE THE GMC'S HEADLIGHTS SHOW A DARK VOID. IT HONESTLY FEELS LIKE YOU ARE DRIVING THROUGH A TUNNEL OF LIGHT IN THE TRUCK. YOU HAVE NO HOPE OF SEEING ANY OBJECTS ON EITHER SIDE OF THE ROAD. THERE IS A TSB ON THIS ISSUE THAT RECOMMENDS REPLACING THE BULBS AND REPROGRAMMING THE BCM. MY TRUCK HAS NOT HAD THIS PERFORMED BECAUSE THE DEALERSHIP DID NOT HAVE THE BULBS IN STOCK WHEN I ASKED ABOUT IT. THERE IS SOME DEBATE ON MESSAGE BOARDS REGARDING WHETHER OR NOT THE UPDATE OFFERS ANY BENEFITS. ADDITIONALLY, THE NEW BULBS ALLEGEDLY HAVE A SIGNIFICANTLY SHORTENED LIFE OVER THE ORIGINALS AND THEY CAN BE DIFFICULT TO LOCATE WHEN NEEDED.
Steering, Oct 11, 2016
THE STEERING RACK DEVELOPED A LOUD CLUNKING NOISE THAT COULD BE FELT IN THE STEERING WHEEL WHEN TURNED ABOUT 2/3 OF THE WAY TO THE LEFT. THE PROBLEM HAPPENS ALMOST EVERY TIME THE WHEEL IS TURNED. THE TRUCK COULD BE PARKED OR MOVING. AFTER A WEEK THE DEALER FINALLY DIAGNOSED THE PROBLEM AS HAVING A BAD STEERING RACK. THE TRUCK HAS 66000 MILES ON IT AND SHOULDN'T HAVE THIS ISSUE IN ITS CURRENT CONDITION AND MILEAGE. THE REPAIR IS NOT COVERED UNDER MY POWERTRAIN WARRANTY AND THE TOTAL BILL IS AT $2700 WHICH IS COMPLETE UNACCEPTABLE FOR A TRUCK THAT WAS PURCHASED BRAND NEW TRUCK THAT I PAID $42,000 FOR LESS THAN TWO YEARS AGO.
Exterior lighting, Oct 11, 2016
HEADLIGHT PERFORMANCE DURING NIGHT TIME DRIVING IS POOR AND UNSAFE AT HIGHWAY SPEEDS IN RURAL AREAS.
Steering, Engine, Oct 5, 2016
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 25 MPH AND MAKING A LEFT OR RIGHT TURN, THE VEHICLE JERKED VIOLENTLY AND CAUSED THE STEERING WHEEL TO BECOME ERRATIC. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,800.
Exterior lighting, Oct 4, 2016
THE BASIC DESIGN OF THE HEADLIGHTS DOES NOT ALLOW FOR A SUFFICIENT LEVEL OF LIGHTING TO SAFELY OPERATE THE VEHICLE AT NIGHT. THERE IS VIRTUALLY NO LATERAL LIGHTING, AND THE HEADLIGHTS DO NOT ILLUMINATE THE WAY FORWARD, THEY ONLY DROP A SHUTTER IN FRONT OF THE LIGHTS WHEN ONE SWITCHES FROM LOW BEAM TO HIGH. THERE IS NO INCREASE IN LIGHT INTENSITY OR VOLUME WHEN SWITCHING TO BRIGHT LIGHTS. RECALL AND FIX!!!!!!