2015 GMC Sierra 1500
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 817 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2015 reports, 29 involved a crash and 10 involved a fire. 14 people were injured.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJul 1, 2021
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.
Campaign 21V504000 on NHTSA.gov
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Air bags, side/window, curtain, inflatorNov 25, 2020
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.
GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.
Campaign 20V736000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Steering, electric power assist systemSep 7, 2018
General Motors LLC (GM) is recalling certain 2015 Chevrolet Silverado 1500, Tahoe and Suburban, GMC Sierra 1500 and Yukon, and Cadillac Escalade vehicles. Electric power steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist.
If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began October 12, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is 18289.
Campaign 18V586000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Seat beltsApr 12, 2016
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks manufactured January 29, 2013, to January 21, 2015. While entering the vehicle, the seat belt tensioner cable may be positioned such that the driver slides over it. This movement may result in the fatigue and separation of the cable.
If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will modify the vehicles to prevent the tensioner from being damaged. Any tensioner that has already been damaged will be replaced, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15822.
Campaign 16V209000 on NHTSA.gov
Representative owner complaints: electrical system
104 reports, newest first. Show all
Electrical system, May 1, 2019
10113356 STEERING WHEEL KICKS/ JERKS BACK AND FORTH. CAR SHUTS DOWN COMPLETELY. ELECTRONICS RESET FOR NO REASON. SOUNDS LIKE ITS KNOWN ISSUE, BUT GM DOESN'T WANT TO DO ANYTHING FOR IT.
Electrical system, Mar 15, 2019
POWER LOCKS NOT LOCKING ALL DOORS. COULD BE A PROBLEM WITH A CAR JACKING OR CHILD PROOF LOCKS. ON MY 3 LOCK ALREADY 42000 MILES. I DON'T FEEL SAFE
Electrical system, Exterior lighting, Mar 11, 2019
THE BULBS IN THE TAIL LIGHTS CORRODE IN PLACE DUE TO EXCESS ROAD GRIME (SALT, SAND, ETC.) BEING SPLASHED UP ON THEM. THIS CAUSES THEM TO BURN OUT PREMATURELY AND REMOVAL IS IMPOSSIBLE DUE TO THE CORROSION OF THE BULB INTO THE SOCKET. THIS RESULTS IN HAVING TO REPLACE THE ENTIRE WIRING HARNESS. ACCORDING TO MY LOCAL GMC DEALERSHIP (WEST HERR), THIS IS A COMMON PROBLEM THAT GM ISN'T COVERING. SO, I HAD TO PAY FOR A NEW WIRING HARNESS OUT OF POCKET IN ORDER TO REPLACE ONE OF THE TAIL LIGHT BULBS.
Electrical system, Dec 20, 2018
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 7 MPH, THE VEHICLE STALLED AND THE SERVICE STABILITRAK WARNING INDICATOR ILLUMINATED. THE CONTACT MOVED THE GEAR SHIFTER INTO NEUTRAL AND WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE FAILED TO RESTART. THE CONTACT CALLED CLASSIC CHEVROLET SUGAR LAND AT (281) 969-4132 (LOCATED AT 13115 SOUTHWEST FWY, SUGAR LAND, TX 77478) AND WAS INFORMED TO CHECK THE BATTERY. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY; HOWEVER, THE FAILURE RECURRED THREE TIMES. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE PARK ASSISTANCE BUTTON WAS COMPLETELY DISABLED. THE VEHICLE WAS TAKEN TO CLASSIC CHEVROLET SUGAR LAND WHERE IT WAS DIAGNOSED THAT THE GROUND G218 CAUSED A LOW VOLTAGE TO THE BODY CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 91,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Electrical system, Other or unspecified, Electronic stability control (ESC), Oct 22, 2018
ALL SCREENS IN VEHICLE SHUT OFF WHILE DRIVING, ALMOST LIKE THE VEHICLE TURNED OFF. THEN I WAS GIVING A SERVICE NOTIFICATION THE THE STABILITRAK SYSTEM.
Power train, Electrical system, Oct 18, 2018
INTERIOR DASH LIGHTS GOES OUT AND A FEW MINUTES LATER THE ENGINE CUTS OFF WHILE I'M TRYING TO PARK. EACH TIME WHILE I WAS BACKING INTO MY PARKING SPACE. AFTER SITTING FOR ABOUT 30 SECONDS THE LIGHTS DASH BOARD LIGHTS COME BACK ON, THEN I RESTART THE TRUCK. SOMETIMES WHILE DRIVING THE DASH BOARD LIGHT BLINK OF AND ON.
Electrical system, Oct 1, 2018
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 10 MPH, THE VEHICLE STALLED AND COMPLETELY LOST POWER. THE VEHICLE WAS TAKEN TO JOE BASIL CHEVROLET (5111 TRANSIT RD, DEPEW, NY 14043, (716) 683-6800) WHERE THE CONTACT WAS INFORMED THAT A NEGATIVE BATTERY CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE DEALER WAS NOT SURE IF IT WOULD REMEDY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,597.
Steering, Electrical system, Engine, Aug 31, 2018
WHEN MAKING SLIGHT LEFT TURNS, THE TRUCK WOULD FLASH STABILITRAK ON THE DISPLAY AND THE STEERING WHEEL WOULD AUTOMATICALLY PULL OUT OF MY HANDS AND MAKE THE WHEELS STRAIGHTEN UP. THE RADIO WOULD THEN GO DEAD AND THEN 5 TO 10 SECONDS LATER THE ENTIRE TRUCK WOULD TURN OFF. THIS HAPPENED WHILE DRIVING DOWN THE ROAD. THIS HAPPENED ON 2 SEPARATE OCCASIONS WITH NO OTHER WARNINGS. I CONTACTED GMC AND THEY HAVE NOT GIVEN ME ANY TYPE OF ANSWER OR ASSISTANCE.
Electrical system, Other or unspecified, Aug 24, 2018
ROOF ANTENNA LEAKING AFTER 2.5 YEARS THE ROOF MOUNT ANTENNA FOR XM RADIO STARTED LEAKING INTO HEADLINER CAUSES RADIO TO GET INTERMITTENT SIGNAL. LEAK TRAVELS DOWN DRIVER SIDE PILLAR INTO DASH BOARD WHICH WILL CAUSE ELECTRICAL SHORTING AND FAILURE. THIS PROBLEM IS DUE TO A FAULTY DESIGN OF THE ANTENNA. THERE ARE THOUSANDS OF COMPLAINTS ONLINE REGARDING THIS PROBLEM. DEALER REFUSED TO REPLACE AT THERE EXPENSE. CONTACTED GM WHO ALSO REFUSED TO REPLACE IT. THIS WAS A $60,000 TRUCK LESS THAN 3YRS OLD. IT GOT MY ATTENTION BECAUSE I USE XM RADIO AND LOST RECEPTION. THERE MUST BE MANY MORE WITH THIS PROBLEM WHO DON'T EVEN KNOW IT BECAUSE THEY DON'T USE XM RADIO. THIS IS A SERIOUS PROBLEM HAVING A LEAK TRAVELING DOWN INTO DASHBOARD WHAT ELSE IS AFFECTED AIR BAGS, LIGHTS, BRAKES ETC. THE DESIGN OF THIS IS AWFUL GMC IS EXTREMELY NEGLIGENT NOT RECALLING ON THIS PROBLEM
Steering, Electrical system, Electronic stability control (ESC), Aug 8, 2018
TRUCK HAS 3 PROBLEMS THAT CAN PUT MY FAMILY'S LIFE IN DANGER. 1- SOMETIMES OUT OF NOWHERE AT LOW SPEEDS WHEN YOU TURN THE STEERING WHEEL TO MAKE A LEFT OR RIGHT TURN THE 'STABILITRAC' LIGHT FLASHES IN THE SCREEN AND LOCKS AND WON'T LET YOU TURN THE STEERING WHEEL.AT THIS POINT YOU HAVE NO CONTROL OF THE STEERING WHEEL, IT LOCKS AND BOUNCES BACK AT YOU AND IF YOU KEEP TRYING TO TURN IT, THE ENGINE CUTS OFF ALL POWER AND IT STALLS, JUST DIES. I ALMOST GOT READ ENDED A COUPLE OF TIMES ALREADY DUE TO THIS PROBLEM. JUST THIS MORNING I WAS MAKING A RIGHT ONTO A LOCAL MCDONALD'S AND THE STEERING WHEEL LOCKED AND THE ENGINE DIED ON ME. I HAD TO QUICKLY TURN IT ON AGAIN AND KEEP GOING.ANOTHER TIME IT HAPPEN AS I WAS MERGING INTO TRAFFIC. VERY SCARY! PROBLEM NUMBER TWO, I THINK ITS JUST A MATTER OF TIME BEFORE THE STEERING WHEEL LOCKS ON ME ON HIGH SPEEDS. SOMETIMES WHEN I'M ON THE FREEWAY, THE SAME CHIMES COME ON WHEN I STEP ON THE BRAKES, THE CENTER SCREENS GOES BLACK, AND THE SAME 'STABILITRAC' WARNING COMES ON THE SMALLER SCREEN BEHIND THE STEERING WHEEL. I'M AFRAID TO TAKE IT ON A WINDING ROAD FOR FEAR THAT THE STEERING WHEEL WILL LOCK ON ME CAUSE AN ACCIDENT. 3- SERVICE BRAKE CONTROLLER SIGN AND CHIMES COME ON ANT WON'T GO AWAY. IT JUS KEEPS ON POPPING ON AND ON AND ON AND THEY GO AWAY WHEN YOU TURN OFF THE TRUCK, AND COME ON AGAIN MONTHS OR WEEKS LATER. I DID HAVE IT CHECKED AT MY LOCAL DEALERSHIP.THEY TESTED IT, SOLD ME NEW GROUND AND HOT WIRES. IT WAS GOOD FOR ABOUT 4 WEEKS BEFORE THE SAME PROBLEMS CAME BACK AGAIN. I DID SOME RESEARCH ON SOME OF THE FORUMS AND YOU TUBE VIDEOS AND BY FAR I'M THE ONLY ONE WITH THE SAME PROBLEM. VERY AFRAID TO CAUSE AN ACCIDENT.
Electrical system, Seats, Aug 4, 2018
VEHICLE STARTED SHOWING "SERVICE LANE DEPARTURE SYSTEM, SERVICE PARK ASSIST, SERVICE TRAILER BRAKE SYSTEM" ALARMS WHILE DRIVING. UPON TAKING IT TO THE DEALER FOR SERVICE IT WAS FOUND TO HAVE BROKEN WIRING FOR HAPTIC MOTOR FOR DRIVERS SEAT. NOT ONLY DID THIS CAUSE A POSSIBLE SAFETY ISSUE WITH THE LANE DEPARTURE SYSTEM AND TRAILER BRAKE SYSTEM NOT WORKING CORRECTLY, BUT IT ALSO CAUSED A POSSIBLE FIRE CONCERN DUE TO BROKEN WIRING.
Electrical system, Exterior lighting, Visibility/wiper, Jul 29, 2018
BOTH LED BRAKE LIGHTS HAVE FAILED. IF YOU TAP THEM THEY WOK FOR A MINUTE BUT WHEN DRIVING THEY GO OUT AGAIN. THE SEAT VIBRATES TO ALERT YOU OF OBSTACLES BUT THE MOTOR IN THE SEAT ONLY WORK PERIODICALLY. THE REAR WINDOW WIPER HAS FAILED. THE YUKON HAS BEEN DRIVEN 3 YEARS AND 50K MI AND NOW NEEDS THOUSANDS OF DOLLARS IN REPAIRS BECAUSE OF THE DEFECTIVE PARTS USED.
Electrical system, Other or unspecified, Mar 20, 2018, fire
VEHICLE HAD A FIRE STARTING IN THE DASHBOARD AREA BEHIND INSTRUMENT CLUSTER I THINK. IT TOOK LESS THAN 15 MINUTES FROM THE SMELL OF AND ISSUE TO FLAMES VISIBLE. I NOTICED THE GAUGES BECOMING ERRATIC THAN THE CHECK ENGINE LIGHT CAME ON WITH WHAT FELT LIKE THE 4 WHEEL DRIVE KICKING IN AND OUT FOLLOWED BY THE MOTOR RUNNING POORLY. I PULLED OVER, TURNED THE VEHICLE OFF AS THE SMOKE STARTED. THAN DIALED 911.. TROOPER WAS THERE IN 6 MINUTES WITH FIRE DEPARTMENT SHORTLY AFTER. I WAS ON A HIGHWAY TRAVELING ABOUT 70 MPH. THERE WERE QUITE A FEW POTHOLES AS THIS WAS WINTER TIME. LIGHTS WERE ON, CRUISE WAS ON, HEATED SEATS AND STEERING WHEEL WERE ON, RADIO WAS ON, PHONE AND LAPTOP WERE CHARGING ( LAPTOP UTILIZING 110 OUTLET IN TRUCK).
Electrical system, Dec 25, 2017
HEADLIGHT ON THE 2015 GMC SIERRA 1500 SLT ARE TERRIBLE. THEY ARE THE WORST OF ANY VEHICLE I'VE DRIVEN. THE PROBLEM STEMS FROM THE POORLY DESIGNED REFLECTOR FOR THE HALOGEN BULB.
Electrical system, Dec 7, 2017
MY VEHICLE IS EQUIPPED WITH A DRIVER ALERT SYSTEM WHICH NOTIFY THE DRIVER IF THE VEHICLE STRAYS OUT OF ITS LANE OR IF IT APPROACHED STOPPED TRAFFIC. THIS SYSTEM ALERTS THE DRIVER BY EITHER PLAYING AN AUDIBLE TONE OR BY VIBRATING THE SEAT. THE VIBRATION MOTORS IN THE SEAT OF MY VEHICLE HAVE BROKEN THREE TIMES DUE TO A PINCHED WIRE DUE TO GM'S POOR DESIGN. WHEN THE MOTOR BREAKS, A ERROR IS DISPLAYED SAYING TO SERVICE THE DRIVER ALERT SYSTEM. THIS OCCURRED WHEN THE VEHICLE WAS PARKED AND WHEN IT WAS MOVING.
Electrical system, Oct 13, 2017, crash
TL* THE CONTACT OWNS A 2015 GMC SIERRA DENALI. THE CONTACT STATED THAT THE VEHICLE EXHIBITED NUMEROUS ELECTRICAL FAILURES. THE FAILURE CAUSED THE STEERING WHEEL TO LOCK, THE BRAKE SYSTEM NOT TO ENGAGE, AND THE INSTRUMENT PANEL AND ALL OTHER ELECTRICAL SYSTEMS IN THE VEHICLE NOT TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO MARTY'S BUICK GMC (5 COLLECTION WAY, KINGSTON MA, 02364, 781-585-7570) SEVERAL TIMES FOR THE FAILURE. THE CONTACT STATED THAT THE DEALER REPLACED WIRES, BUT THE FAILURE WAS NOT CORRECTED. THE CONTACT DID NOT KNOW THE NAME OF THE WIRES THAT WERE REPLACED. THE CONTACT ALSO STATED THAT THE ELECTRICAL FAILURE ALSO CAUSED A CRASH ON THE ROAD MEDIAN BECAUSE THE STEERING WHEEL LOCKED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 15,000.
Suspension, Power train, Electrical system, Aug 9, 2017
LETTER FROM SENATOR FEINSTEIN INQUIRY ON BEHALF OF CONSTITUENT IN REGARDS TO HAVING PROBLEMS WITH GMC SIERRA DENALI PICKUP 2015. *LD THE CONSUMER STATED THE VEHICLE HAS HAD MULTIPLE ISSUES WITH THE SUSPENSION, TRANSMISSION, AND ELECTRONICS. THE VEHICLE WOULD RIDE ROUGH AND THE STABILITY LIGHT WOULD ILLUMINATE. THE TRANSMISSION NEEDED TO BE REPLACED. THE ELECTRONIC DASH BLACKED OUT AND WOULD NOT FUNCTION, THE SETTIGNS SWITCHED ON THEIR OWN. THE VEHICLE DIED AND SHIFTED DANGEROUSLY. THE MANUFATURER WAS NOTIFIED. THE CONSUMER A FIX WAS UNAVAILABLE. UPDATED 08/09/2017*JS
Electrical system, Other or unspecified, Aug 7, 2017
MARCH 2017, AT 10,881 MILES I ACCELERATED TO PASS A CAR, LOST POWER, LIKE IT SUDDENLY WENT INTO NEUTRAL. I TRIED SEVERAL GEARS, MULTIPLE TIMES, BEFORE BEING ABLE TO FINALLY GET THE MANUAL GEAR TO GET ME HOME.LOCAL DEALERSHIP CLEANED UP THE TRANSMISSION OF BROKEN METAL PARTS. 2,500 MILES LATER, I TRIED TO ACCELERATE AFTER TURNING INTO A LONG DRIVEWAY, AGAIN NO POWER. I TRIED SEVERAL GEARS AS BEFORE AND THE MANUAL GEAR GOT ME TO THE HOUSE.THE ENGINE WAS WORKING AND RPMS REVVED, AND JUST LIKE BEFORE, FELT LIKE IT WAS IN NEUTRAL. DEALERSHIP WENT ABOVE AND BEYOND TO TRY TO DUPLICATE THE PROBLEM. THEY EVEN CHECKED MY TRUCK FOR THE GM RECALL #14192, NHTSA CAMPAIGN ID # 14V374000, BECAUSE IT WAS HAVING THE SAME ISSUES. I THINK THAT THE BROKEN PARTS FOUND THE FIRST TIME WAS AN INCIDENTAL FINDING DUE TO THE FACT THAT THE PROBLEM HAS HAPPENED TWICE. DURING ALL THIS THERE HAS BEEN SMALL ELECTRICAL ISSUES IE: WEAK SOUNDING BUZZERS WHEN I OPEN THE DOOR, INTERNAL LIGHTS EITHER STAYING ON OR NOT COMING ON AT ALL, AND INTERMITTENT ISSUES WITH REMOTE START. MY HUSBAND BOUGHT THIS TRUCK BRAND NEW IN MARCH 2016, 6 WEEKS BEFORE HE DIED, SO THIS TRUCK HAS A LOT OF SENTIMENT, HOWEVER, I AM VERY CONCERNED THAT THIS TRUCK IS UNSAFE. THE FEAR OF BEING T-BONED IN AN INTERSECTION, OR SUDDENLY LOSING POWER IN 70MPH TRAFFIC IS TERRIFYING! I AM MOVING FROM SC TO WYOMING IN 6 WEEKS AND AM SCARED TO DEATH I AM GOING TO HAVE PROBLEMS. I HAVE REPORTED THIS TO THE GM COMPLAINT DEPT. SERVICE CASE # 83120854028. THE ONLY PAPERWORK I HAVE ARE THE SERVICE RECORDS FROM THE LOCAL GM DEALERSHIP.
Electrical system, Exterior lighting, Aug 3, 2017
AS WELL AS HAVING VERY POOR VISABILITY, THE HAEDLIGHT BULBS ON MY TRUCK HAVE BLOWN OUT 5 TIMES IN ONLY TWO YEARS. THERE IS OBVIUOSLY SOMETHING WRONG WITH SOMETHING BESIDES THE BULBS.I AM GOING BROKE REPLACING THEM. I CALLED THE DEALER AND WAS TOLD THAT IT WOULD COST ME 115.00 AN HOUR JUST TO LOOK AT THE TRUCK. I WOULD RATHER GIVE THE TRUCK BACK, THAN PAY TO HAVE A PROBLAM THAT IS OBVIOUSLY A MANUFACTURING DEFECT, FIXED. THE LIGHTS HAVE WENT OUT BOTH WHILE MOVING, AND STATIONARY.
Electrical system, Other or unspecified, Jun 6, 2017, fire
I WAS RIDING ON THE FREEWAY AND SOMEONE FLAGGED ME DOWN AND SAID YOU CAR IS ON FIRE. THE FIRE WAS BETWEEN THE CAB AND THE BED OF THE TRUCK ON 3/22/2017. ON 4/11/2017 IS BEGAN TO SMELL OF SMOKE WHENEVER I CRANK. THE SMELL IS COMING THROUGH THE VENTS. ALSO THE VEHICLE WILL NOT PASS INSPECTION BECAUSE OF THE EMISSIONS FOR THE PAST 4 MONTHS. I AM PAYING A NOTE ON THIS VEHICLE MONTHLY AND AM NOT ABLE TO USE IT. I CAN'T GET IT INSPECTED AND THE REGISTRATION IS OUT THEREFORE I CANNOT DRIVE IT.
Steering, Electrical system, Electronic stability control (ESC), May 29, 2017
HAS HAD AN ISSUE WITH ACCESSORIES FLASHING OFF AND BACK ON. REPORTED IT TO A GMC DEALER AND THEY WERE UNABLE TO DUPLICATE BUT SAID THAT THE BATTERY WAS BAD AND MOST LIKELY WHAT WAS CAUSING IT. IT DID FINE FOR A WHILE THEN BEGAN DOING IT AGAIN. THIS TIME HOWEVER IT CAUSED A LOSS IN POWER STEERING AND I ENDED UP IN THE DITCH. LATER IT DID IT IN A PARKING LOT AND WAS ABLE TO VIDEO TAPE IT. TOOK IT TO THE DEALER AND SHOWED THEM THE VIDEO. THEY WERE UNABLE TO DUPLICATE FOR 4 DAYS WHILE I WAS PAYING FOR A RENTAL BECAUSE MINE WASN'T SAFE TO DRIVE. ON THE FOURTH DAY I PROVIDED THEM WITH A SERVICE BULLETIN I FOUND THAT ADDRESSED THE ISSUE AS BEING A FLUCTUATION IN POWER AND FOR THEM TO CHECK THE CABLES AND DO A DROP LOAD TEST. THEY DID AND IT FAILED. I THEN HAD TO PAY 376.00 TO REPLACE THEM PLUS HAVING TO PAY FOR A RENTAL AFTER ASKING FOR A LOANER. THIS IS A PROBLEM A LOT OF PEOPLE ARE HAVING. JUST A QUICK GOOGLE SEARCH MAKES THAT PLAIN. GM ISN'T WANTING TO ADMIT IT. I HAVE THE VIDEO BUT I DON'T THINK IT WILL ALLOW ME TO UPLOAD IT TO THE FORM.
Power train, Electrical system, Jan 24, 2017
I PURCHASED MY FIRST NEW VEHICLE IN OCT OF 2015. I'VE OWNED 4 VEHICLES SINCE I'VE HAD MY LICENSE, 2 DODGES AND 2 BMWS. I CHOSE A TRUCK I'VE DREAMED OF HAVING SINCE I WAS 16. I'M CURRENTLY 28. I CHOSE THE SIERRA DENALI. NOT ONLY WAS THIS MY FIRST NEW VEHICLE BUT THIS WAS MY FIRST TRUCK AND MY FIRST GM PRODUCT OF MY LIFE. NOW I'M TEETERING ON IT BEING MY LAST. THROUGH THE 14 MONTHS I'VE OWNED THE VEHICLE (SINCE 4 MILES) I'VE HAD NUMEROUS ISSUES. MY FRONT DIFFERENTIAL HAS BEEN REBUILT NOT ONCE BUT TWICE. MY TRUCK HAS 45K ON IT. IT HAS NEVER TOWED HAULED OR OTHER WISE PERFORMED A TASK REQUIRING IT'S POWER OTHER THAN NORMAL DRIVING. IT HAS BEEN BABIED. CLEANED WASHED OIL CHANGED TIRES ROTATED AND 93 OCTANE FILL UPS. AMONGST OTHER ISSUES WERE THE INFOTAINMENT CENTER FREEZING. CVS AXLE SHAFTS PERFORMING ERRATIC ALONG WITH BUCKING SLAMMING AND NOISES THROUGH THE POWER TRAIN. A RANDOM LEAK IN THE LOWER OIL PAN THAT THE DEALER SAID WAS A MANUFACTURER DEFECT THEY WERE AWARE OF. A AIRBAG SOFTWARE SAFETY RECALL AND A SHIFTING DRIVER SEAT THAT TENDS TO MOVE A BIT DURING CORNERING. NOW TO TOP ALL OF THOSE ISSUES OFF IN THOSE 14 MONTHS I NOW HAVE A LEAK THE EXTENDS OUT FROM THE EDGE ABOUT 5 INCHES FROM THE REAR WINDSHIELD ALL THE WAY FROM THE DRIVER SIDE TO PASSENGER SIDE. I'M NOT IN BUMPER TO BUMPER WARRANTY. I WAS TOLD 100 DOLLARS AND IT WILL BE FIXED. IT SHOULDN'T HAVE TO BE FIXED. NONE OF IT SHOULD HAVE. I HAVE HAD LESS ISSUES IN ALL 4 OF MY LAST VEHICLES PUT TOGETHER THAN THIS 1 VEHICLE I HAVE OWNED FOR 14 MONTHS AND I BOUGHT IT NEW. THIS HAS BEEN A BIG LET DOWN. A DISAPPOINTMENT 12 YEARS IN THE MAKING APPARENTLY. ONE THAT HAS MORE THAN RUINED MY DAY. I HONESTLY DON'T WANT THIS TRUCK. IT'S SCARRED FOR LIFE. THAT'S OBVIOUS AND NOT REVERSIBLE. BUT NOW I'M UNDER WATER ON A LOAN FOR A TRUCK THAT'S NOT WORTH ITS WEIGHT IN SCRAP METAL. THAT'S NEITHER RIGHT NOR FAIR. *TR
Steering, Electrical system, Dec 21, 2016
ON TUESDAY, DECEMBER 20TH 2016 AT APPROXIMATELY 7:15PM WHILE DRIVING SOUTH ON NEW RIVER ROAD IN LINCOLN RI I TRIED TO MAKE A LEFT TURN ONTO A SIDE STREET. WHEN I TURNED THE STEERING WHEEL LEFT IT WAS SNATCHED OUT OF MY HANDS AND THE STEERING WHEEL AUTOMATICALLY TURNED BACK TO CENTER IT SELF. I COULD NOT MANEUVER THE VEHICLE AS IT ROLLED UP ONTO THE SIDEWALK WHERE I HAD TO USE THE EMERGENCY BRAKE TO FORCE THE VEHICLE FROM ROLLING INTO A TREE. THE VEHICLE DIC DISPLAYED "PARK ASSIST" AND AFTERWARDS THE VEHICLE WENT COMPLETELY DEAD...NO LIGHTS OR SOUNDS WHEN I TRIED TURNING THE KEY TO RESTART IT. LIFTED UP THE HOOD AND ALL THE ELECTRONICS CAME BACK ON AND VEHICLE STARTED. DIC PROMPT DISPLAYED "OPEN AND THEN CLOSE THE DRIVER SIDE WINDOW" HAD VEHICLE TAKEN TO DEALER FOR SERVICE. *TR
Electrical system, Visibility, Dec 6, 2016
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 55 MPH, THE DEFROSTER STOPPED WORKING AND THE AIR CONDITIONER WAS BLOWING OUT HOT AIR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
Electrical system, Sep 14, 2016
HEADLIGHTS ARE THE WORST I'VE EVER SEEN. VERY UNSAFE TO DRIVE AND NIGHT AND EXTREMELY BAD IN THE RAIN.