2015 GMC Sierra 1500
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 817 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2015 reports, 29 involved a crash and 10 involved a fire. 14 people were injured.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJul 1, 2021
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.
Campaign 21V504000 on NHTSA.gov
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Air bags, side/window, curtain, inflatorNov 25, 2020
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.
GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.
Campaign 20V736000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Steering, electric power assist systemSep 7, 2018
General Motors LLC (GM) is recalling certain 2015 Chevrolet Silverado 1500, Tahoe and Suburban, GMC Sierra 1500 and Yukon, and Cadillac Escalade vehicles. Electric power steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist.
If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began October 12, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is 18289.
Campaign 18V586000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Seat beltsApr 12, 2016
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks manufactured January 29, 2013, to January 21, 2015. While entering the vehicle, the seat belt tensioner cable may be positioned such that the driver slides over it. This movement may result in the fatigue and separation of the cable.
If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will modify the vehicles to prevent the tensioner from being damaged. Any tensioner that has already been damaged will be replaced, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15822.
Campaign 16V209000 on NHTSA.gov
Representative owner complaints
817 reports, newest first.
Steering, Dec 16, 2015
STEERING WHEEL AND TRUCK VIBRATES/SHAKES AND VARIOUS SPEEDS.
Suspension, Tires, Nov 25, 2015
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500 EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: DUELER H/T 684 II, AND TIRE SIZE: P255/70R17 (N/A). THE CONTACT STATED THAT THE REAR DRIVER SIDE TIRE HAD LARGE PIECES OF TREAD DETACHING FROM THE CENTER OF THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED AND THE FAILURE WAS UNDETERMINED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE OF THE TIRE AND THE VEHICLE WAS 2,416.
Power train, Electrical system, Exterior lighting, Nov 5, 2015
HEADLIGHTS ARE VERY POOR (WHEN WET ROAD OR IN TOWN) CANNOT TELL THEY BURNING...I HAVE 20/20 VISION......ON SLOW DOWN DOES NOT DOWN SHIFT....CANNOT ACCELERATE....THE STARTER HANGS UP ON START AS IF DOES NOT FIRE OR NO FUEL PUMP
Power train, Visibility/wiper, Nov 3, 2015
THE TRANSMISSION SEEMS TO SLIP OR HESITATE AT TAKEOFF. THE RUNNING LIGHTS ARE TOO DIM TO SEE DOWN THE ROAD.
Electrical system, Sep 27, 2015
THE INFOTAINMENT SCREEN IS VERY DISTRACTING WHEN DRIVING AT NIGHT. REGARDLESS OF THE SYSTEM DISPLAYED, (RADIO, PHONE, OR JUST THE CLOCK/OFF SCREEN), THE LIGHTING IS TOO BRIGHT. THIS IS EXTREMELY DISTRACTING TO THE DRIVER. THE DASH LIGHT DIMMER CONTROL SWITCH WORKS THE DASH LIGHTS AND THE INFOTAINMENT SCREEN. IF ONE WERE TO DIM THE DASH LIGHTS SO THAT THE INFOTAINMENT LIGHT IS LOW ENOUGH TO BE ACCEPTABLE, THEN THE DASH LIGHTS ARE TOO LOW TO BE EFFECTIVE AND USED. THE INFOTAINMENT SCREEN SHOULD HAVE A SEPARATE REMOTE SWITCH KNOB TO CONTROL JUST THE INFOTAINMENT SCREEN. I CONTACTED THE GMC CUSTOMER SERVICE #, AND THEY CONFIRMED THAT THIS IS THE WAY IT IS DESIGNED, AND COULD NOT BE ALTERED OR ADJUSTED. CLARIFICATION ON THE DATE OF INCIDENT AND MILEAGE ABOVE, AS THIS HAS OCCUERED SINCE DAY OF PURCHASE.
Power train, Air bags, Sep 22, 2015, crash
TL* 2015 GMC SIERRA. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO COAST BACKWARDS AND COLLIDED INTO THE SIDE OF A BUILDING WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. AFTER THE CRASH, THE GEAR SHIFTER REMAINED IN PARK. THE VEHICLE WAS NOT DIAGNOSED, BUT WAS CURRENTLY BEING REPAIRED FOR DAMAGES SUSTAINED FROM THE CRASH. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V374000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE CONSUMER WHO WROTE IN, WORKS AT THE CAR WASH. AN EMPLOYEE AT THE CAR WASH, DROVE THE VEHICLE OUT OF THE CAR WASH AND PLACE THE VEHICLE IN PARK TO HAVE THE DETAIL WORK COMPLETED. THE VEHICLE WAS LEFT WHILE ANOTHER VEHICLE WAS RETRIEVED FROM THE CONVEYOR BELT. THE GMC ROLLED BACK AND CRASHED INTO THE CAR WASH BUILDING. APPARENTLY, THE EMPLOYEE THOUGHT THE VEHICLE WAS IN PARK, WHEN IT WAS IN FACT IN NEUTRAL.
Power train, Fuel/propulsion system, Sep 21, 2015
VEHICLE RANDOMLY AND REPEATEDLY SHIFTS INTO NEUTRAL FROM DRIVE, WITOUT ANY INPUT FROM DRIVER, DURING NORMAL DRIVING CONDITIONS. VEHICLE RANDOMLY AND REPEATEDLY LOSES ACCELERATOR PEDAL CONTROL AND FUNCTIONALITY DURING NORMAL DRIVING CONDITIONS.
Exterior lighting, Sep 19, 2015
THE HEADLIGHTS ON THIS TRUCK ARE TERRIBLE. VERY DIM LIGHT, CAN'T SEE TO SIDE WHILE MAKING A TURN. THE HIGH BEAMS DOESN'T MAKE MUCH OF A DIFFERENCE. CONTACTED GMC DIRECTLY AND THEY JUST REFER ME TO TH DEALERSHIP. LOOKING INTO AFTER MARKET LIGHTS. LOOKS LIKE THEY MAY NOT BE LEGAL.SO MANY COMPLAINTS WHEN WILL SOMETHING BE DONE?
Power train, Exterior lighting, Fuel/propulsion system, Sep 13, 2015
DRIVING MY NEW 2015 GMC $52,000 GMC SIERRA, I NOTICED A DISTINCT SLIPPING/HESITATION/GENERAL ROUGHNESS WHEN ACCELERATING FROM A DEAD STOP. THE TRUCK SEEMED TO EITHER HAVE A TRANSMISSION OR ENGINE PROBLEM. TOOK IT BACK TO DEALERSHIP FOR THEM TO CHECK, AND THEY INDICATED THAT THIS WAS "NORMAL" AND IT WAS JUST THE "CYLINDER DEACTIVATION" FEATURE PERFORMING AS DESIGNED. I EXPLAINED TO THEM THAT CYLINDER DEACTIVATION ONLY TYPICALLY HAPPENS AT HIGHWAY SPEEDS AND ESPECIALLY NOT FROM A STAND STILL. THEY STUCK BY THEIR STORY AND AGAIN STATED THIS WAS NORMAL. MY SON CAME TO SEE ME AND DROVE MY NEW TRUCK. OF COURSE THE TRUCK HESITATED AND SLIPPED FROM A DEAD START. "WHAT'S WRONG WITH YOUR NEW TRUCK DAD?" HE ASKED. I TOLD HIM IT WAS 'NORMAL AND HE JUST ROLLED HIS EYES. THIS IS NOT NORMAL FOR EVERY SIERRA THAT GMC MAKES WITH THE 5.3 ENGINE AND 6 SPEED TRANSMISSION WOULD DO THIS. I HAVE READ ON NUMEROUS MESSAGE BOARDS AND WEBSITES WHERE THIS IS AN ISSUE AND GM NEEDS TO FIX THE PROBLEM. ALSO, THE HEADLIGHTS ARE EXTREMELY DIM AND ARE BARELY USABLE. AS OTHERS HAVE STATED, I CAN ONLY SEE MAYBE 20-30 FEET IN FRONT OF ME AND NOT VERY BRIGHT AT THAT.
Exterior lighting, Aug 28, 2015
I LEASED A 2015 GMC PICKUP AND AFTER DRIVING IT AT NIGHT FOUND THAT THE HEAD LIGHTS ARE VERY POOR AND THEY PROVIDE VERY LITTLE VISIBILITY ON LOW BEAM. I TOOK IT TO THE DEALERSHIP AND THE ANSWER IS TO CHANGE A BULBS I WAS TOLD AT THE DEALERSHIP THAT I WOULD MOST LIKELY NOT EVEN NOTICE A DIFFERENCE. THEY ARE CORRECT THE LIGHTS ARE STILL AT A POINT THAT IT IS DANGEROUS TO DRIVE THE TRUCK AT NIGHT. THERE IS A SERVICE BULLETIN ON THESE TRUCKS SO THEY ARE STILL BEING SOLD OFF THE LOT AND THEY ARE DANGEROUS. IF YOU WOULD TAKE THE TIME TO DRIVE ONE AT NIGHT YOU MIGHT HAVE A BETTER IDEA OF WHAT PEOPLE ARE TALKING ABOUT. IF I CAN I AM GOING TO GET RID OF THIS TRUCK AS FAST AS I CAN SINCE GMC DOES NOT SEEM TO WANT TO ACTUALLY FIX THE PROBLEM. IT IS ONLY A MATTER OF TIME BEFORE SOMEBODY IS KILLED DUE TO THIS PROBLEM. I ONLY WISH SOMETHING WOULD BE DONE BEFORE THE DEATHS START TO HAPPEN.
Fuel/propulsion system, Aug 17, 2015
WITHIN 46 HOURS OF PURCHASING THIS BRAND NEW TRUCK HAD 19 MILES AT PURCHASE) IT BROKE DOWN ON ME AND MY KIDS. WE HAD STOPPED AT A STOP LIGHT, PULLED AWAY AND MADE A LEFT HAND TURN ONCE THE LIGHT TURNED GREEN. WE ALL HEARD A WEIRD NOISE COME FROM THE REAR END OF THE TRUCK. THE TRACTION LIGHT CAME ON, THE CHECK ENGINE LIGHT CAME ON AND THE TRUCK STARTED RUNNING VERY ROUGH WITH NO ACCELERATION POWER. I WAS ABLE TO PULL INTO A PARKING LOT. THE TRACTION LIGHT WENT OFF BUT THE CHECK ENGINE LIGHT REMAINED ON. I TURNED THE TRUCK OF AND ON AGAIN. STILL RAN VERY ROUGH, STUTTERING ON ACCELERATION AND STALLED....ALL WITH THE CHECK ENGINE LIGHT STILL ON. CALL GM ROADSIDE ASSISTANCE. THEY GOT A TOW OUT TO PICK UP THE TRUCK IN 2 HOURS. IT WAS RETURNED BACK TO THE DEALERSHIP WHERE I BOUGHT IT. TWO DAYS LATER THEY FELT THAT IT WAS THE FUEL INJECTION SYSTEM AND REPLACE THE PARTS. THEY CALLED AGAIN TO LET ME KNOW THAT EVEN WITH THE REPAIRS THE TRUCK IS STILL RUNNING ROUGH BUT NO LONGER STALLING. THEY WERE UNSURE WHAT WILL NEED TO BE DONE TO REPAIR IT BUT WOULD GET BACK TO ME. NOW WE'RE AT 12 DAYS, STILL NO REPAIR, STILL NO REPAIRED "NEW" TRUCK.
Visibility/wiper, Aug 11, 2015
TL* THE CONTACT OWNS A 2015 GMC SIERRA 2500. THE CONTACT STATED THAT THE VISIBILITY IN THE HEADLAMPS WAS NOT ILLUMINATING PROPERLY IN ORDER TO BE ABLE TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY DID NOT DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.
Power train, Aug 7, 2015
TL* THE CONTACT OWNS A 2015 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION VIBRATED CAUSING A HESITATION WHEN THE GEARS SHIFTED. THE CONTACT MENTIONED THAT THE FAILURE WAS MOST SEVERE WHILE DRIVING AT SPEEDS BETWEEN 40-50 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHO CHANGED THE GEAR RATIO AND ADJUSTED THE REAR END. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 250.
Fuel/propulsion system, Jul 15, 2015
SINCE GM TRANSMISSION SOFTWARE RECALL,TRUCK IS CONTINUALLY SLIPPING IN ALL GEARS,NON AND PARTIAL ENGAGEMENT OF GEARBOX,VERY SLOPPY GEAR CHANGES. THIS IS A MAJOR SAFETY ISSUE,WHILE OPERATING ON THE FREEWAYS OF SOUTHERN CALIFORNIA. HEADLIGHTS ARE NOT WITHIN SAFETY STANDARDS FOR LUMENS AS PER GOVERNMENT HEADLIGHT STANDARDS.THIS IS A SAFETY ISSUE,DEALERSHIP IS AT A LOSS,SINCE GM HAS NOT GIVEN A FIX OR REPLACEMENT FOR THIS PROBLEM.
Electrical system, Exterior lighting, Visibility/wiper, Jun 15, 2015
I RECENTLY PURCHASED A 2015 GMC SIERRA K1500 SLT. I SELECTED THE SLT FOR THE PROJECTOR HEADLIGHTS WHICH ARE NOT OFFERED ON THE LOWER TRIMS FOR IMPROVED LIGHTING. HOWEVER, THE HEADLIGHTS HAVE EXTREMELY POOR ILLUMINATION (CANNOT SEE OFF TO THE SIDE OF THE ROAD, VERY DIM, POOR PROJECTION IN FRONT) IN LOW OR HIGH BEAM. THE HEADLIGHTS ARE THE WORST ON ANY VEHICLE THAT I HAVE OWNED OVER THE PAST 35 YEARS. I ALMOST HIT A DEER ON THE ROAD AT NIGHT, DRIVING 35 MPH, BECAUSE THE DEER COULD NOT BE SEEN IN THE VISIBLE ARC OF THE LOW BEAMS UNTIL TOO LATE. THE DEER WAS STANDING ON THE ROAD FOG LINE. I LOCATED A GM DOCUMENT ON SEVERAL TRUCK FORUMS CONCERNING THIS ISSUE. ORIGINAL DOCUMENT # 4093100, PIT5374 (2/27/2015) AND FOLLOWUP DOCUMENT # 4109395, PIT5374A (3/9/2015).
Engine, Jun 1, 2015
MADE 1 TRIP OUT OF STATE TO VISIT MY SON AND TO CARRY HIM A BEDROOM SUITE. I LIVE IN GA. AND HE LIVES IN TENN. WHEN I RETURNED I NOTICED FLUID UNDER THE TRUCK. CALLED DEALER IN BRUNSWICK GA. THEY SAID TO BRING THE TRUCK THEN. WHEN TRUCK WAS PUT ON RACK, FOUND ENGINE HEADS WERE FAULTY. HAD TO ORDER NEW HEADS, THEN HAD TO MACHINE HEADS WHEN ARRIVED. ALSO TRANSMISSION DOWN SHIFTED EXTREMELY HARD IN HILLS OF NORTH GA. TO THE POINT OF ENGINE RPM 4500. CONTACTED GMC COMPLAINT DEPT. BUT AS OF 6/2/15 NO HELP.
Steering, May 18, 2015
TL* THE CONTACT RENTED A 2015 GMC SIERRA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A NOISE COMING FROM THE STEERING WHEEL AND THE VEHICLE INDEPENDENTLY VEERED TO THE LEFT. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. IN ADDITION, THE SERVICE POWER STEERING AND THE DRIVE WITH CARE MESSAGES WERE DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.
Other or unspecified, May 11, 2015
A WEEK LATER AFTER BUYING A NEW 2015 GMC SIERRA DELANI FROM ED MORSE GMC 'SAWGRASS I TOOK IT TO A TRUCK ACCESSORY COMPANY TO ORDER A NEW BED (TONNEAU) COVER. THEY TOOK THE ORDER AND TOOK A PICTURE OF THE SERVICE PARTS IDENTIFICATION LABEL, LOCATED IN THE TRUCK GLOVE BOX FOR THE PURPOSE OF ORDERING THE PART AND COLOR. THIS IS THE ONLY PLACE IN THE TRUCK THAT IDENTIFIES THE PARTS AND COLOR FOR THIS PARTICULAR VEHICLE. I AM ENCLOSING A PICTURE FOR YOUR REVIEW. TEN DAYS LATER THE COVER ARRIVED AND WHEN I WENT TO THE COMPANY TO HAVE IT INSTALLED, THEY REMOVED THE WRAPPING TO SHOW ME THE COVER AND WE FOUND OUT THAT IT WAS NOT THE RIGHT COLOR. THE COVER WAS WHITE INSTEAD OF BLACK. THE COMPANY MANAGER CHECKED THE ORDER TWICE TO VERIFY THAT THEY HAD ORDERED IT CORRECTLY AND THAT HAD THE CORRECT DECAL INFORMATION. THIS IS WHEN WE FOUND OUT THE CODE INFORMATION IN THE SERVICE PARTS IDENTIFICATION LABEL IN MY TRUCK WAS INCORRECT, THE CODE FOR THE PAINT SAID WHITE NOT ONYX BLACK AS THE COLOR OF MY VEHICLE. THEY SAID WE CAN RE-ORDER THE TOP IN THE RIGHT COLOR, BUT WILL NOT BE ABLE TO REFUND YOUR DEPOSIT BECAUSE IT WAS NOT THEIR FAULT BUT GMC. WE CONTACTED GMC ON 2/11 TALKED TO SHELLY AND SHE SAID THEY COULD NOT HELP US; THEY WOULD NOT EVEN PUT A MANAGER ON THE PHONE. THEN WE CONTACTED THE DEALER WHO HAD SOLD US THE TRUCK, ED MORSE GMC-SAWGRASS, FL. THE DEALER TOLD US THAT HAD CONTACTED GMC BUT THEY WOULD NOT DO ANYTHING ABOUT THE WRONG SERVICE PART DECAL WE WANT GMC TO FIX THIS PROBLEM REPLACING THE DECAL BECAUSE THE INFORMATION IN THIS DECAL IS VITAL TO ORDER CORRECT PARTS FOR THIS VEHICLE AND WE KNOW THAT SOONER OR LATER WE ARE GOING TO NEED THE CORRECT INFORMATION. IF THEY CAN'T FIX THIS PROBLEM THEY SHOULD REPLACE THE TRUCK.
Exterior lighting, May 1, 2015
DRIVING HOME FROM LATROBE IN THE RAIN I COULD NOT SEE WITH THE LIGHTS . THE LIGHTS HAVE BLIND SPOTS IN THEM AND I HAVE HAD THEM CHANGED ONCE ALREADY. THE SERVICE DEPARTMENT SAID THEY WERE HAVING SOME PROBLEMS WITH THE LIGHTS IN THESE VEHICLES. THIS IS A REAL SAFETY HAZARD BECAUSE OF THE BLIND SPOTS WHEN DRIVING. THIS IS OCCURRING NOT ONLY IN THE RAIN BECAUSE THE NIGHT BEFORE NICE CLEAR NIGHT THE SAME SHADING COMING FROM THESE LIGHTS. THIS SHOULD NOT HAPPEN I AM SCARED TO DRIVE THIS TRUCK AT NIGHT BECAUSE OF THE HEADLIGHTS. THIS NEEDS TO BE ADDRESSED AS A SAFETY HAZARD . *TR
Exterior lighting, Apr 8, 2015
2015 GMC SIERRA. CONSUMER WRITES IN REGARDS TO VEHICLE HEAD LIGHTS ARE TOO DIM. *SMD
Exterior lighting, Mar 24, 2015
TL* THE CONTACT OWNS A 2015 GMC SIERRA. THE CONTACT STATED THAT THE HEADLIGHTS LOW BEAM FAILED TO PROVIDE ADEQUATE LIGHT COVERAGE MAKING IT VERY DIFFICULT TO DRIVE AT NIGHT AND THE HIGH BEAM ALSO FAILED TO PROVIDE SUFFICIENT LIGHT COVERAGE. THE DEALER ADVISED THAT THE HEADLIGHTS WERE OPERATING AS DESIGNED. THE HEADLIGHTS WERE NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 731.
Exterior lighting, Mar 23, 2015
HEADLIGHTS HAVE BEEN ADJUSTED BY THE DEALER TWICE. THE HEADLIGHTS ARE A SINGLE BULB DESIGN (LOW AND HIGH BEAMS FROM ONE BULB). IF LOW BEAMS ARE ADJUSTED TO ADEQUATELY SEE THE ROAD DURING NIGHT DRIVING THE HIGH BEAMS POINT INTO THE AIR (APPROX. 10 FEET IN THE AIR AT 100 FEET FROM THE VEHICLE). IF THE BEAMS ARE ADJUSTED TO ALLOW THE HIGH BEAMS TO ILLUMINATE THE ROAD PROPERLY; WHEN SWITCHED TO THE LOW BEAMS THERE IS INSUFFICIENT LIGHT ON ROAD TO DRIVE SAFELY AT 55 MPH. *TR
Exterior lighting, Mar 19, 2015
VEHICLE LOW BEAM HEAD LIGHTS HAVE VERY POOR COVERAGE AND BRIGHTNESS. WHEN DRIVING AT NIGHT. THEY BARELY LIGHT THE ROAD IN FRONT OF THE VEHICLE AND COVERAGE SIDE TO SIDE IS VERY WEAK. ADDITIONALLY WHEN IT IS RAINING OUT, IT IS LIKE DRIVING WITH NO HEADLIGHTS ON AT ALL. TO HAVE BETTER HEAD LIGHTS I WOULD HAVE HAD TO BUY SPECIAL LIGHTING OPTION AVAILABLE ONLY ON A HIGHER-UP MODEL OF GMC SIERRA TRUCK. ALL MODELS OF GMC SIERRA 2015 TRUCKS SHOULD HAVE ADEQUATE HEADLIGHTS WITHOUT HAVING TO BUY THE TOP/ MORE EXPENSIVE MODEL TO GET THEM. GMC SHOULD BE REQUIRED TO RECALL ALL GMC SIERRA 2015 TRUCKS AND REFIT THEM WITH ADEQUATE LIGHTING BEFORE BAD ACCIDENTS OCCUR AS A RESULT OF THIS DEFICIENCY. I HAVE NEVER EXPERIENCED SUCH POOR LIGHTING WITH A VEHICLE DRIVING AT NIGHT OR IN RAIN. IT IS UNACCEPTABLE ON A NEW GMC TRUCK. *TR
Exterior lighting, Mar 10, 2015
THE PROJECTION STYLE HEADLIGHTS DO NOT ILLUMINATE THE ROADWAY SUFFICIENTLY ENOUGH AT NIGHT TO TRAVEL MORE THAN 30 MPH. WHILE TRAVELING ON RURAL AND MOUNTAIN ROADS YOU CANNOT SEE FAR ENOUGH TO SEE OBSTRUCTIONS, WILDLIFE OR PEDESTRIANS AT NIGHT. THE HORIZONTAL CUTOFF LINE OF THE LIGHTS ON LOW BEAM DOES NOT ALLOW YOU TO SEE THE TOPS OF SMALL RISES IN THE ROADWAY AS CLOSE AS 30 FEET AWAY. WITH THIS STYLE OF PROJECTION LIGHTING THERE IS NO SPILLAGE OF LIGHT ABOVE ESTABLISHED LIGHT SHADE COVER SETTING ON LOW BEAMS. IT IS COMPLETELY DARK ABOVE THIS LINE WITH LOW BEAMS SELECTED. THIS DOES NOT GIVE THE DRIVER A CHANCE TO SEE OBJECTS IN THE ROADWAY AT A SAFE DISTANCE TO ALLOW FOR SAFE BRAKING OR AVOIDANCE. THE HIGH BEAM SETTING IS PITIFULLY WEAK IN INTENSITY. I MUST STRAIN TO SEE OUT AT THE DISTANCE NECESSARY TO STOP AT HIGHWAY SPEEDS. THIS MEANS I MUST TRAVEL WITH HIGH BEAMS ON WHEN FACING ONCOMING TRAFFIC ON THE INTERSTATES. I HAD TWO PREVIOUS TRUCKS OF THIS SAME BRAND THAT HAD WONDERFUL LIGHTING AND I SURE WISH I HAD THAT LIGHTING ON THIS TRUCK. GM IS DOING THE MOTORING PUBLIC A MAJOR DISSERVICE WITH THIS LIGHTING PACKAGE AND ENDANGERING ANYONE AND ANYTHING THAT MAY BE ON THE ROAD AHEAD OF THEIR TRUCKS! *TR
Power train, Mar 10, 2015
2015 GMC SIERRA 6-SPEED AUTOMATIC TRANSMISSION FAILURE @ 1800 MILES. AS I WAS DECELERATING FROM APPROXIMATELY 30 MPH TO MAKE A TURN INTO A ROAD THE TRANSMISSION DOWNSHIFTED AS EXPECTED TO LOW GEAR. AS I ACCELERATED THE TRANSMISSION SHIFTED TO 2ND NORMALLY. AT THIS POINT THE TRANSMISSION SHOULD HAVE SHIFTED INTO 3RD GEAR BUT THE TACHOMETER JUMPED TO 3000RPM BEFORE I REALIZED THAT THE TRANSMISSION HAD SHIFTED INTO WHAT SEEMED LIKE NEUTRAL. THIS LEFT ME BLOCKING TRAFFIC WITH A TRUCK THAT WOULD NOT GO OVER 20 MPH. WHEN I SLOWED SUFFICIENTLY THE TRANSMISSION WOULD PICK UP 2ND GEAR AGAIN. BEING CLOSE TO HOME I WAS ABLE TO LIMP HOME. WHEN I REACHED HOME I PAST MY DRIVEWAY AND WENT TO BACK IN AS I USUALLY DO. THE TRANSMISSION WOULD NOT PICK UP REVERSE! BY THIS TIME A CHECK ENGINE LIGHT CAME ON. I THEN HAD TO DRIVE ABOUT A MILE DOWN THE ROAD TO FIND A PLACE TO MAKE A U TURN SO I COULD PULL IT INTO MY DRIVEWAY. THE TRUCK WAS TOWED TO THE DEALERSHIP WHERE A MECHANIC EXPERIENCED THE SAME PROBLEM ON A TEST DRIVE. (HE HAD TO PUSH THE TRUCK BACKWARDS BY HAND TO BE ABLE TO RETURN TO THE SHOP.) CURRENTLY THE TRANSMISSION HAS BEEN REMOVED FROM MY BRAND NEW TRUCK PENDING INVESTIGATION. IT HAS ONLY TO GEARS 1ST AND 2ND. THIS IS A SERIOUS FAILURE THAT COULD HAVE HAPPENED WHILE MERGING INTO TRAFFIC ON THE INTERSTATE. LUCKILY I WAS ON A BACK ROAD IN THE MIDDLE OF WINTER! *TR