2017 GMC Sierra 1500
Problems, recalls and owner-reported issues
Power train is the leading concern among 429 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2017 reports, 20 involved a crash and 5 involved a fire. 8 people were injured.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorSep 24, 2026
General Motors, LLC (GM) is recalling certain 2016 Chevrolet Silverado 2500/3500, GMC Sierra 2500/3500 vehicles, and 2016-2017 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.
Dealers will replace both RRAB modules, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262569920. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.
Campaign 26V611000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Child seat, tether, connector/clipAug 3, 2017
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
If the instructions are missing from the owner's manual, the child seat may be installed incorrectly and not be properly secured, increasing the risk of injury in a crash.
GM will notify owners, and dealers will provide a corrected insert for the owners manual, free of charge. The recall began on September 25, 2017. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 17307.
Campaign 17V487000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Representative owner complaints
429 reports, newest first.
Service brakes, Jan 13, 2020
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING ABOUT 50 MPH, INCREASED BRAKING EFFORT WAS REQUIRED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DOW LEWIS MOTORS DEALER (530-763-2923, LOCATED AT 2913 COLUSA HWY, YUBA CITY, CA 95993) WHERE IT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS NOT PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT PROVIDED.
Other or unspecified, Jan 9, 2020
I HAVE A 2017 GMC SIERRA DENALI 1500. I BOUGHT IT NEW AND IT HAS VERY, VERY LOW MILEAGE. AT VARIOUS SPEEDS THERE IS A VIBRATION. FEELS LIKE I AM DRIVING OVER RUMBLE STRIPS. I HAVE ALWAYS NOTICED IT BUT MOSTLY THOUGHT IT WAS JUST SPOTS ON THE ROAD THAT WERE CAUSING IT. I STARTED TO DO A LITTLE RESEARCH AND LEARNED THAT THIS IS A KNOW ISSUE IN CHEVROLET AND GMC TRUCKS. NUMEROUS STORIES OF DEALERS IGNORING IT, COMPLAINTS ON MANY FORUMS, WHOLE WEBSITE DEDICATED TO IT, A NUMBER OF CLASS ACTION LAWSUITS, AND REPORTS TO THE NHTSA. LITERALLY THOUSANDS OF OWNERS ARE INVOLVED. GM HAS ISSUED A PRELIMINARY INVESTIGATION SERVICE BULLETIN (BULLETIN NO.: PI1354I), BUT DEALERS WANT TO CHARGE FOR DIAGNOSING AND POSSIBLY REPAIRING THIS MANUFACTURER'S DEFECT.
Exterior lighting, Jan 5, 2020
HEADLIGHT ON THIS TRUCK ARE EXTREMELY HORRIBLE AND UNSAFE AT NIGHT TIME. THE LIGHT OUTPUT IS WORST THEN ANY OTHER VEHICLE I HAVE EVER DROVE. GM NEEDS TO STAND BEHIND THE ISSUE AND PROVIDE A SOLUTION
Service brakes, Jan 3, 2020
VEHICLE FREQUENTLY EXHIBITS LOSS OF BRAKING POWER. WHEN THIS OCCURS, SOMETHING SOUNDING LIKE THE ABS SYSTEMS IS SOMETIMES ENGAGED BY THE VEHICLE AND OTHER TIMES NOT. WHILE GM CLAIMS BRAKING PERFORMANCE MEETS FEDERAL STANDARDS, THE BRAKING POWER IS GREATLY REDUCED WHEN THE HYDRAULIC SYSTEM IS ENGAGED AND ALMOST NON-EXISTENT WHEN NEITHER VACUUM PUMP NOR THE HYDRAULIC SYSTEM FUNCTIONS. EVEN IF THE BRAKING PERFORMANCE MEETS FEDERAL STANDARDS, IT CREATES A DANGEROUS SITUATION WHEN THE DRIVER IS NOT EXPECTING A FAILURE. A GMC DEALERSHIP HAS ADMITTED THERE IS AN ISSUE AND RECOMMENDS REPLACING THE VACUUM PUMP BUT HAS BEEN UNABLE TO SOURCE THE PARTS IN OVER TWO WEEKS AND HAS NO ETA FOR WHEN THE PART WILL BE AVAILABLE. MEANWHILE THE BRAKING POWER LOSS CONDITION OCCURS EVERY TIME THE VEHICLE IS DRIVEN. DURING THE FIRST INSTANCE, I WAS TOWING A TRAVEL TRAILER IN STOP AND GO TRAFFIC DOWN A 7% GRADE. HAD IT NOT BEEN FOR THE TRAILER BRAKES, THIS COULD HAVE BEEN CATASTROPHIC. THE SECOND OCCURRENCE INVOLVED BACKING INTO MY DRIVEWAY AND NEARLY CAUSING A COLLISION BECAUSE OF POOR BRAKING PERFORMANCE. NOW THAT I FULLY AWARE OF THE ISSUE, THE VEHICLE IS DRIVEN SPARINGLY (ONLY WHEN ABSOLUTELY NEEDED) AND WITH GREAT CARE. THE CHARACTERIZATION OF THIS ISSUE BY GM AS NOT BEING A GRAVE SAFETY CONCERN IS INACCURATE. THEIR INABILITY TO SOURCE PARTS IN A TIMELY MANNER IS INEXCUSABLE.
Power train, Dec 30, 2019
WHILE OPERATING VEHICLE ON HIGHWAY, I EXPERIENCE A SHAKE/SHUDDER WHEN AT SPEEDS OF 50 MPH AND HIGHER. VEHICLE WAS TAKEN TO DEALER STATED THAT THE TORQUE CONVERTER DID SHUDDER. DEALER CHANGED TRANSMISSION FLUID AND I WAS ADVISED TO DRIVE FOR 200 MILES TO SEE IF PROBLEM WAS CORRECTED. SHUDDER STILL REMAINS AND NOW THE VIBRATION IS CONSTANT AT 70 MPH. I CALLED DEALER AGAIN WHO SAID THAT IT WAS PROBABLY A TIRE BALANCE ISSUE. I ARGUED WITH THEM AND STATED I HAD NO SUCH ISSUE BEFORE FIRST BRINGING VEHICLE IN. DEALER IS SETTING UP APPOINTMENT FOR ME TO TAKE IN AGAIN. VIBRATIONS HAVE LITERALLY CAUSED MY 6 YR OLD DAUGHTER TO VOMIT ON 3 DIFFERENT OCCASIONS WHEN IN THE VEHICLE. SHE HAS ONLY BEEN IN VEHICLE 5 OR 6 TIMES. VEHICLE FEELS UNSAFE AT HIGHWAY SPEEDS. I HAVE READ MANY FORUMS ONLINE STATING THIS ISSUE IS ON MANY VEHICLES GM HAS MADE. I AM CURIOUS AS TO WHEN GM WILL BE MANDATED TO TAKE CORRECTIVE ACTION OR BUY THE VEHICLES BACK FROM THE OWNERS.
Power train, Dec 30, 2019
THERE IS A SHUTTERING IN THE TRANSMISSION AS THE VEHICLE ATTEMPTS TO CLIMB SLIGHT/STEEP GRADES AT SLOW TO MEDIUM SPEEDS. AROUND 1500 RPM THE VIBRATION IS SENT THROUGHOUT THE WHOLE VEHICLE. HAVING TO INCREASE ACCELERATION TO ALLOW THE TRUCK TO SHIFT PROPERLY TO OVERCOME THE LACK OF POWER HAS CREATED A DANGEROUS SITUATION WHILE NAVIGATING UP SNOWY/ICE HILLS. THE VEHICLE ALSO PERFORMS A LURCHING OR SUDDEN SPEEDING UP WHEN DOWNSHIFTING WHEN SLOWING TO COME TO A STOP. DEPENDING ON ROAD CONDITIONS THIS CREATES A DANGEROUS SITUATION WHEN APPROACHING ICY/SLIPPERY INTERSECTIONS.
Service brakes, Visibility/wiper, Dec 21, 2019
FIRST AND MOST IMPORTANTLY MY BRAKES ARE MY MAIN ISSUE AND SAFETY PROBLEM. I NEARLY RAN INTO THE CAR IN FRONT OF ME AT A BUSY INTERSECTION. MY TRUCKS BRAKES LOSE PRESSURE AFTER THE FIRST INITIAL STOP COMING TO ANY TRAFFIC LIGHTS, STOP SIGN, SLOW TRAFFIC, PARKING LOTS ETC... NO MATTER HOW SLOW OR FAST THE TRUCKS MOVEMENT IS. FIRST BREAK ATTEMPT IS OK BUT 2ND STARTS LOSING PRESSURE AND 3RD ATTEMPT IS COMPLETE LOST OF PRESSURE ANF AND THE TRUCK JUST ROLLS UNTIL IT SLOWLY COMES TO A STOP. I WORRY ABOUT THE SAFETY OF MYSELF AND OTHERS MOTORIST REGARDING THIS ISSUE. MY SECOND COMPLAINT IS MY DRIVER SIDE MIRROR. EVERY TIME I GET INTO MY TRUCK AND START IT. MY DRIVER SIDE MIRROR MOVES OUT OF ITS SETTING AND I CONSTANTLY HAVE TO FIX IT.
Service brakes, Dec 11, 2019
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE BRAKES FAILED TO ADEQUATELY SLOW DOWN THE VEHICLE. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO MASTRIA BUICK GMC (1525 NEW STATE HWY, RAYNHAM, MA 02767, (508) 880-7000) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE FAILURE RECURRED TWICE AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *BF *TR
Power train, Dec 4, 2019
VEHICLE IS SHUDDERING AND SHACKING AT SPEEDS ANY WHERE FROM 35 TO 55 MPH. I TOOK IT TO THE DEALERSHIP AND WAS TOLD IT'S A KNOWN TORQUE CONVERTER ISSUE.
Power train, Vehicle speed control, Nov 15, 2019
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. ON SEVERAL OCCASIONS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. ON ONE OCCASION, THE GEAR SHIFT LEVER WAS PLACED IN REVERSE AND THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE RPMS REVVED WITHOUT THE VEHICLE RESPONDING. THE VEHICLE WAS TAKEN TO GREG LAIR BUICK GMC (16200 CANYON DR, CANYON, TX 79015, (806) 553-5706) ON TWO SEPARATE OCCASIONS; HOWEVER, THE TRANSMISSION TECHNICIAN WAS NOT AVAILABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,042.
Service brakes, Nov 13, 2019
THE PAST MONTH AS I PUSH ON THE BRAKES DRIVING ON THE ROAD MY STEERING WHEEL STARTS TO SHAKE AS THE BRAKES ARE BEING APPLIED. DOES NOT HAPPEN ALL THE TIME HAS ACTUALLY ONLY HAPPENED 3 TIMES IN A MONTH.
Electrical system, Visibility/wiper, Nov 13, 2019
AFTER USING THE REMOTE STARTER WHILE VEHICLE WAS PARKED IN MY DRIVEWAY, I STARTED TO DRIVE MY GRANDSON TO SCHOOL. A SHORT DISTANCE FROM HOME SMOKE AND SPARKS STARTED TO EMIT FROM THE REAR SEAT NEXT TO THE SLIDING WINDOW AND ELECTRIC REAR WINDOW DEFROSTER. AS I PULLED OVER THE REAR WINDOW PANEL ON THE PASSENGER SIDE BURST. I ASSUME FROM EXCESSIVE HEAT GENERATED BY THE REAR WINDOW DEFROSTER.
Wheels, Nov 10, 2019
WHILE DRIVING ON THE ROAD AT REGULATED SPEED, MY WARNING LIGHT TURNED ON AND ONE OF THE WHEELS WAS LOWER IN AIR PSI COMPARING TO THE OTHER 3. I THOUGHT THE TIRES WERE ALREADY WORN OUT SO COUPLE OF WEEKS LATER I REPLACED THE TIRES, I SAW THAT THE WARNING LIGHT POPPED UP ONCE AGAIN SO I WENT BACK TO THE TIRE SHOP AND WHAT THEY FOUND OUT WAS THAT THE RIM HAS A SLIGHT CRACK ON THE INNER SIDE AND AIR WAS LEAKING OUT, THE WEEK FOLLOWING THE TIRE REPLACEMENT I TOOK MY CAR TO THE DEALER FOR A SOLUTION AND THEY FAILED TO ASSIST ME AND DENIED THE MANUFACTURING DEFECT.
Power train, Nov 6, 2019
THE 8 SPEED TRANSMISSION SHIFTS HARD GOING FROM 1ST TO 2ND. IT CANT DECIDE WHAT GEAR IT WANTS AT SPEEDS AROUND 40MPH. IT HAS REVVED UP AND THEN SLAMMED INTO GEAR GOING INTO GARAGE AND HAS EVEN DONE IT GOING INTO A PARKING SPOT. THANK GOD NO ONE WAS IN FRONT OF ME! THE TRUCK HAS DONE THIS SINCE NEW. DEALER HAS REPROGRAMMED THE SOFTWARE PER GM, CHANGED THE TRANSMISSION FLUID TO NO AVAIL. DEALER HAS BEEN GREAT IN TRYING TO FIND AND REPAIR ISSUE BUT ALL THEY TELL ME IS GM IS AWARE OF ISSUE BUT DOES NOT KNOW WHAT TO DO. THE ONLY THING THEY ARE ALLOWED IS TO REPROGRAM THE SOFTWARE AND SEND IT HOME. THE DEALER HAS EVEN TOLD ME THEY HAVE SEVERAL CUSTOMERS WITH THIS ISSUE IN ONLY THE 8 SPEED TRANSMISSION. I KNOW HOW TO FIX IT, REPLACE THE TRANSMISSIONS WITH THE NEW 10 SPEED. GM HAS EVEN SAID THAT IS WHY THEY CAME OUR WITH IT BECAUSE THE 8 SPEED HAS ISSUES. I KNOW GM WILL SAY IT IS NOT A SAFETY ISSUE BUT IF A VEHICLE JUMPS INTO GEAR AND HITS A PEDESTRIAN, WHO WILL BE TO BLAME! MY TRUCK HAS 46,000 MILES AND IT HAS DONE THIS SINCE IT WAS NEW.
Power train, Nov 1, 2019
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE VIOLENTLY DOWNSHIFTED FROM FIRST INTO SECOND GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN FOUR TIMES TO DEMAROIS BUICK GMC MERCEDES-BENZ (3115 W BROADWAY ST, MISSOULA, MT 59808, (406) 721-4000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-526--2561452. THE FAILURE MILEAGE WAS 20,000.
Power train, Oct 28, 2019
MY 2017 GMC SIERRA SHUTTERS AND JERKS WHEN GOING INTO AND OUT OF 1ST GEAR AND GOING AROUND CORNERS WHEN IT CHANGES GEARS. ESPECIALLY WHEN COLD. DOES NOT HAPPEN ALL THE TIME. AT TIMES IT HAS JERKED INTO AN INTERSECTIONAND WAS SCRY. MY WIFE WILL NOT DRIVE THIS VEHICLE. HAVE HAD IT LOOKED AT NUMEROUS TIMES AND THEY HAVE CHANGED THE FLUID. THEY TELL ME I HAVE A QUIRKY TRANS OR IT IS INHERENT TO THIS TRANSMISSION. IT IS EXTREMELY FRUSTRATING AND SCARY AT TIMES. I DON'T KNOW WHAT TO DO TO GET GM TO FIX IT. THIS HAS BEEN GOING ON SINCE I PURCHASED THE TRUCK ON 10/31/2017.
Service brakes, Oct 26, 2019
WHILE BRAKING PEDAL FEELS LIKE GURGLING AND AT TIMES COMPLETE LOSS OF POWER ASSIST MAKING PEDAL VERY HARD TO DEPRESS ALL WERE IN MOTION AND INTERMITTENT MAKING DEALER DIAGNOSIS DIFFICULT AND NOT YET ABLE TO REPLICATE SO DEALER REFUSES TO DO WORK
Service brakes, Oct 20, 2019
LOST BRAKE ASSIST. COMING TO A STOP THE BRAKE PEDAL WHET TO THE FLOOR AND THE ANTI LOCK BRAKES STARTED CHATTERING. THE BRAKE PEDAL WAS HARD AS A ROCK AND TOOK 2 FEET TO STOP. I WAS ON A 170 MILE TRIP AND ALMOST HIT SOMEONE 2 TIMES.
Suspension, Oct 17, 2019
NOW WHILE A TRIP TO WHICH I ROLLED OVER 39000 MILES, I HAVE A BALL JOINT EXPLODE PUTTING MY FAMILY IN DANGER AND CAUSING ME TO NOW NEED THAT REPAIRED, NEW TIRE, AND FULL ALIGNMENT. I CALLED THE LOCAL DEALERSHIP I HAVE USED FOR YEARS AND AM TOLD TO BAD AT 36031 MILES YOU ARE ON YOUR OWN AS WARRANTY IS OVER AND HAVE HAD TO TAKE TO FIRESTONE DUE TO SAFETY EMERGENCY AS IT WAS THE CLOSEST REPAIR CENTER TO WHERE I WAS AND DRIVING ANY MORE ON THIS WAS PUTTING MY LIFE IN DANGER. I CALL IN AND GET THE YEP WARRANTY IS OVER CONVERSATION AS WELL. I THEN LOOK AND FIND THE DRIVERS SIDE BALL JOINT ON THE 2017 IS ON NATIONAL BACKORDER AND THAT THIS IS A KNOWN ISSUE WITH THIS MODEL AND YEAR. SEEMS THERE WAS SOME SORT OF ISSUE WITH QUALITY AND THERE SHOULD BE A RECALL PUT IN ON THIS AS IT IS A VERY VERY DANGEROUS PROBLEM AND IS HAPPENING AT AN ALARMING RATE. A BALL JOINT SHOULDN'T BE EXPLODED LIKE THIS IN 39000 MILES ON ANY VEHICLE. FORUMS AND THE REPAIR CENTER I WENT TO SAID THIS IS A HUGE ISSUE ON THIS MODEL AND YEAR AND THAT THE PARTS ARE ON A NATIONWIDE BACKORDER BECAUSE IT IS A DEFECTIVE PART.
Electrical system, Exterior lighting, Visibility/wiper, Oct 16, 2019
DISPLAY SCREEN TO BRIGHT WHEN VEHICLE IS IN REVERSE. WHEN PUTTING VEHICLE IN REVERSE THE BACKUP CAMERA DISPLAY IS SO BRIGHT YOU CAN NOT SEE YOUR EXTERIOR MIRRORS OR OUT ANY OF THE WINDOWS TO SEE SURROUNDING AREA. THIS IS VERY UNSAFE CONDITION BECAUSE YOU ARE BLINDED WHILE BACKING UP. WHEN TOOK THE TRUCK TO DEALERSHIP I WAS TOLD THEY CAN'T DUPLICATE THIS. AND HAVE HAD NO OTHER COMPLAINTS???
Electrical system, Exterior lighting, Visibility/wiper, Oct 14, 2019
ON SCREEN DISPLAY FOR BACKUP CAMERA. WHEN PUTTING THE VEHICLE IN REVERSE, THE ON SCREEN DISPLAY IS SO BRIGHT THAT YOU CAN'T SEE OUT THE WINDOWS, THE REARVIEW MIRRORS OR THE SURROUNDING AREA. THIS DISPLAY DOES NOT DIM WITH THE REST OF THE LIGHTS. THIS CAUSES A SEVERE SAFETY HAZARD WHEN TRYING TO BACKUP THE VEHICLE.
Service brakes, Oct 14, 2019
ORIGINAL ISSUE: BRAKE PEDAL HARD TO PUSH AND TRUCK DID NOT STOP NORMALLY AT LOW SPEEDS. COULD REPRODUCE ISSUE USUALLY PULLING INTO A PARKING SPOT. MY VEHICLE WOULD HAVE HIT CAR IN FRONT OF ME IF I HADN'T USED EBRAKE. TOOK TO DEALER, DEALER APPLIED SOFTWARE UPDATE TO BRAKING SYSTEM. UPON PICKUP I DISCOVERED THE ORIGINAL ISSUE PERSISTED AND NOW HAD AN ADDITIONAL ISSUE. NOW AT ALMOST EVERY BRAKE EVENT, THE ABS WOULD ENGAGE AND CAUSE THE BRAKE PETAL TO CHATTER/VIBRATE. DEALER AND GM CUSTOMER SERVICE TRIED TO TELL ME THAT WAS NORMAL AFTER THE RECALL UPDATE. I TOLD THEM THAT COULDN'T BE NORMAL. IT WASN'T HAPPENING BEFORE. AFTER NOT EXCEPTING THAT AS A FIX, THE DEALERSHIP STARTED LOOKING FOR OTHER POSSIBILITY'S. AFTER TELLING THE DEALER I WAS GOING TO TAKE THE TRUCK SOMEWHERE ELSE THEY DECIDED TO REPLACE THE VACUUM PUMP. THE NEW VACUUM PUMP FIXED BOTH ISSUES! I'M JUST SAYING IF THE RECALL UPDATE IS CAUSING MORE PROBLEMS THEN WHAT IT WAS INTENDED TO FIX. NOW THERE COULD BE A MORE SERIOUS PROBLEM ON THE HIGHWAY. PLEASE LOOK INTO THESE ISSUES. I FEEL LIKE GM IS TRYING TO HIDE A BIG PROBLEM.
Service brakes, Oct 8, 2019
FOR NHTSA RECALL 19V645, WHY DID NHTSA ACCEPT A 'REPROGRAMMING' OF THE FUNCTIONALITY TO 'BAND AID' THE ISSUE RATHER THAN REQUIRING REPLACEMENT OF THE VACUUM PUMP, WHICH IS THE IDENTIFIED DEFECTIVE ITEM?
Suspension, Power train, Other or unspecified, Oct 5, 2019
THE VEHICLE EXHIBITS VIBRATIONS THAT CAN BE RATHER EXTREME AT TIMES. IT SEEMS TO BE MOST NOTICEABLE IN THE 70-75 MPH RANGE BUT CAN SOMETIMES BE FELT AT OTHER SPEEDS. IT FEELS LIKE THE VIBRATION ORIGINATES FROM THE REAR OF THE VEHICLE. TWO DEALERSHIPS HAVE REPLACED MULTIPLE PARTS AND HAVE PERFORMED NUMEROUS ALIGNMENTS AND ROAD FORCE BALANCES BUT CAN NOT IDENTIFY/REMEDY THE PROBLEM. THERE ARE THOUSANDS OF COMPLAINTS ON MULTIPLE ONLINE FORUMS OF THIS SAME ISSUE FOR 2014-2015 GM 1500 SERIES PICKUP TRUCK. SO FAR THERE HAS BEEN NO FIX FOR THEM EITHER. GM TREATS IT AS AN ANNOYANCE IN THE COMFORT OF THE RIDE, HOWEVER IF THEY CAN NOT IDENTIFY THE ISSUE HOW DO THEY KNOW IT IS NOT A SAFETY RISK.
Power train, Oct 4, 2019
WE WERE DRIVING UP A SLIGHT INCLINE IN A PARKING GARAGE WHEN THE ENGINE STARTED SPUTTERING AND SHUT OFF. AFTER SEVERAL ATTEMPTS IT STARTED AND WE WERE ABLE TO MAKE IT TO A PARKING SPACE WITH THE ENGINE STILL SPUTTERING. I RECEIVED A NOTIFICATION FROM THE TRUCK, DECREASED ENGINE POWER. THE NEXT DAY I BROUGHT IT TO BE CHECKED BY THE LOCAL GMC DEALER. THEIR DIAGNOSIS IS VAPOR LOCK WHEN THE FUEL PUMP GETS NEAR OR OVER 100 DEGREE. ITS MY OPINION THAT GMC PLACED A FAULTY PART WHEN MANUFACTURING THE VEHICLE. I WOULD LIKE THIS TO BE CONSIDERED FOR RECALL.