2019 GMC Sierra 1500

Problems, recalls and owner-reported issues

Engine is the leading concern among 645 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Sierra 1500 model years with reports.

Complaints by model year
  1. 645

Of the 2019 reports, 13 involved a crash and 3 involved a fire. 12 people were injured.

Primary concernEngine305 reports · 47% of complaints
Owner complaints645Filed with NHTSA
Recall relationship10 safety recallsNHTSA campaign records

What owners report most often

  1. Engine305
  2. Power train136
  3. Service brakes115
  4. Electrical system95
  5. Other or unspecified44
  6. Steering42
  7. Engine and engine cooling25
  8. Fuel/propulsion system23

Recalls and investigations

  1. Tires, temporary/emergency spare tireDec 16, 2021

    General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.

    An ABS system that does not function properly can increase the risk of a crash.

    Dealers will provide a new 17" spare tire and wheel assembly that is compatible with the accessory wheels, free of charge. Dealers will also apply a new spare tire information label, and provide owners with an owner's manual insert clarifying which spare tire to use with the accessory road tires and with the 17" original tires. Owner notification letters were mailed February 7, 2022. Owners may contact GM customer service at 1-800-462-8782 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212346510.

    Campaign 21V985000 on NHTSA.gov

  2. TiresJun 3, 2021

    General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.

    Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

    Dealers inspect and replace the tires as necessary, free of charge, free of charge. Owner notification letters were mailed on June 25, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212336230.

    Campaign 21V423000 on NHTSA.gov

  3. TiresFeb 25, 2021

    General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

    Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

    GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.

    Campaign 21V115000 on NHTSA.gov

  4. Seat beltsDec 17, 2020

    General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

    If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.

    GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.

    Campaign 20V792000 on NHTSA.gov

  5. Power train, driveline, driveshaftOct 22, 2020

    General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.

    If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.

    GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.

    Campaign 20V650000 on NHTSA.gov

  6. Service brakes, hydraulic, power assistJan 30, 2020

    General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."

    A loss of electronic brake assist can increase the risk of a crash.

    GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began February 24, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192268091.

    Campaign 20V055000 on NHTSA.gov

  7. Service brakes, hydraulic, antilock/traction control/electronic limited slip, abs warning lightDec 12, 2019

    General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."

    If the driver operates the vehicle unaware that ESC and ABS are not functioning, there is an increased risk of a crash.

    GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began February 4, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-333-4223, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192268090.

    Campaign 19V889000 on NHTSA.gov

  8. Electrical system, 12v/24v/48v battery, cablesDec 12, 2019

    General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.

    An intermittent electrical connection between the B+ battery cable and the alternator could cause the vehicle to stall, increasing the risk of a crash. The intermittent connection could also lead to electrical arcing, which could generate sufficient heat to damage surrounding material, increasing the risk of a fire.

    GM will notify owners, and dealers will inspect for the presence of glue or other contamination at the B+ cable attachment to the alternator and clean the connection and reattach the B+ cable connection, as necessary. If arcing has damaged the cable, nut, or alternator, the dealer will replace the damaged components. All services will be performed free of charge. GM issued owners an interim notification on February 4, 2020. GM issued second notice and the recall began March 9, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192273510.

    Campaign 19V888000 on NHTSA.gov

  9. Seat belts, pretensionerNov 14, 2019

    General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.

    A vehicle fire could result if materials ignite inside the vehicle.

    GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.

    Campaign 19V814000 on NHTSA.gov

  10. Air bags, frontal, passenger side, inflator moduleDec 6, 2018

    General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.

    In the event of a crash, an air bag that does not inflate properly can increase the risk of injury.

    GM will notify owners, and dealers will replace the passenger side air bag module, free of charge. The recall began on December 18, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N182198820.

    Campaign 18V868000 on NHTSA.gov

Representative owner complaints: service brakes

112 reports, newest first. Show all

  1. Service brakes, Forward collision avoidance, May 11, 2023

    I were driving at low speed and all 4 wheels locked causing the vehicle to suddenly stop without notice. I almost got rear ended. I had to put vehicle in park and turn off and turn back on to get it to move. Again it did the same thing stoping with brakes locking suddenly, almost causing an accident in middle of road. There was no warning at all.

  2. Electrical system, Service brakes, Apr 24, 2023

    Was driving around 70 MPH brakes started engaging and disengaging truck felt like engine was missing, brake light luminated and stated to stop vehicle ABS light luminated as I got to the emergency lane I had no brakes pedal went to floor and I came to a stop after coasting and pressing pedal. Once stopped trailer towing light luminated ( I was not towing anything). I exited truck and it was apparent this was a issue with the front brakes as they were smoking. Rotors appear to have marks in them when compared to rear. After about 30 minutes I started truck and there was no indication on dash of a problem had brake pedal. The truck has 50800 miles on it. Contacted dealer (Hendricks Chevy) this morning they said it was not covered and no recalls I discussed brake issues I read on line again they repeated no recalls in system for my truck, but would be glad to look at it in 2 weeks.

  3. Electrical system, Service brakes, Apr 5, 2023

    Alarm codes P25A2 & C05B0 -Brake system failure 43mph top speed -Service trailer brake system -Service brake assist -Service ESC -Check engine light -Traction control light My vehicle is not showing any recall, but obviously I’m not the only one with this issue. A quick research on google revealed several people with the same issue. I’m having to pay for this out of pocket for an obvious issue with GMC & Chevy trucks.

  4. Service brakes, Jan 3, 2023

    I keep receiving trailer breaking system service notifications and as far as I know a trailer breaking system requires no service.

  5. Steering, Electrical system, Service brakes, Jan 1, 2023

    Abs, traction control and trailer break system failure. Check engine light comes on and goes off after 5 cycles. It also says ESC warning drive with care and it flashes also and steering reduced

  6. Steering, Electrical system, Service brakes, Nov 29, 2022

    The truck has 50,000 miles, purchased new. I don't tow or go off road. I take it to the dealer every 5,000 miles. While driving 65-70mph on the interstate (4-lanes), my dash lit up with five messages and the "Brake, Traction Control and Engine" lights illuminated. I applied brakes but the pedal went to the floor and the steering veered to the left causing me to move out of my lane. The truck then went to limp mode and I was unable to go above 43mph the remainder of the trip home. After taking it to my dealer the next day, I was told they "found air in the brake fluid system due to secondary seal failure in brake master cylinder, and was quoted a new cylinder (PN 86788482) for $1708.06. RESPONSE TO QUESTIONS: >Component failure: brake master cylinder (eBoost Brake Unit Assembly) / Brake System Failure >It was just me in the vehicle - brake failure on the highway put me and others on the road at major risk >Yes - After paying to diagnose, I was told this was brake master cylinder failure. ...GM issued a Customer Satisfaction Program (N202324120) for a limited number of MY2021 Silverado/Sierra trucks (mine is a MY2019) for dealers to replace the eBoost brake unit assemblies due to failure >Part has not been inspected by my insurance rep./I do not know if anyone else has inspected >The warnings illuminated on the dash at the time of brake failure while on the interstate 1. "Service ESC" 2. "Service Trailer Brake System" 3. "Steering Assist Is Reduced Drive with Care" 4. "Service Brake Assist" 5. "Brake System Failure 43 MPH Top Speed" 6. Also, the BRAKE, Traction Control and Engine lights illuminated

  7. Service brakes, Oct 28, 2022

    Service Brake assist is illuminated, Brake Failure has occured. Near miss on Busy street leaving parking lot.

  8. Service brakes, Aug 24, 2022

    Brake pad monitor listed over 90% for both front and rear brakes then all of sudden I get warning light that says Service Brake Monitor. I have had this happen twice since I purchased this vehicle new. The dealership has fixed it twice, there were software bugs. I cannot tell when I have a real issue or is it just a software bug.

  9. Steering, Electrical system, Service brakes, Jul 20, 2022

    When driving my truck I lost all power steering got notifications to service abs in 7 days, service esp, and service power steering as well as a stability at light being on. Could no control my vehicle, restarted the truck 4 times, and it disappeared, garage could not pull any codes. This is VERY unsafe!!!!!! And has been issued a recall in past models and years. I could have been killed, for a problem the GM is aware of and have not issued a recall yet.

  10. Service brakes, Jul 1, 2022

    When I began to accelerate my vehicle the brakes locked automatically. I noticed that once I hit 6 mph the brakes locked. I tried troubleshooting by turning the truck on and off, turning off all of the assistance buttons, turned the parking brake on and off. I was able to drive it in reverse.

  11. Electrical system, Service brakes, May 20, 2022

    Last Weekend was taking the kids and my brother and his son fishing, so 2 adults in front seats 3 kids on the backseat. Got my boat all hooked up and we're off. About 2 miles down the road the truck rebs up really high and then bottoms down hard on the RPM's. As soon as this happens all lights and instrument cluster goes crazy. Check Engine light on, Parking Brake Light On,Traction Control Light On, And I'm sure I'm forgetting more. The Cluster states ESC failure drive with caution, Do Not Exceed 43 miles per hour speed limit Brake Failure and So on. I have since found pictures pf the exact same thing that happened to me that morning and will provide. Needless to say I have no brakes and have a 19 ft bass boat behind me. All I could do was let off gas completely and push brake pedal all the way to the floor and pray that it stopped. Good Lord willing it did. Pulled over asap and killed truck, let sit a few minutes while I assessed the situation and cranked it back up. All lights and brakes were fine. Has not done it since but I only drove to dealership to find out the issue and 4 days later still no answer. Its a 2019 with only 26000 miles, and has never had 1 issue before this

  12. Power train, Service brakes, Apr 23, 2022

    The transmission on this truck it’s not good first they said it was the torque converter then they said it was the valve body ,it work for a few days and I told them before they change any of that that the transmission was making a rattling noise they just patching the problem not fixing the problem told them to give me a new truck or new transmission but they just keep patching the issue I been at cullman dealership like 7 times ,, also had a p25a2 code had a check engine light I told the dealership about and they didn’t do anything about it bc the check engine light wasn’t on anymore

  13. Service brakes, Hydraulic, Electrical system, Feb 8, 2022

    The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the battery was draining quickly and was replaced. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was then taken to an independent mechanic and diagnosed with brake system failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 13,000.

  14. Electrical system, Service brakes, Engine, Nov 25, 2021

    While driving on a two lane road I proceeded to pass a slow moving vehicle, after accelerating from 45 MPH to 60 MPH my Check Engine light, Service Electronic Stability Control (ESC) and Service Electronic Brake System lights illuminated on my display. My RPMs increased before shifting gears and I noticed a significant loss in power. Thankfully there was not an accident when the incident occurred; however, if an oncoming vehicle or bad weather it could have been a different outcome. I took my vehicle to a GMC dealer to diagnose the issue where I found out my lifters for my valves are bad and my fourth cylinder is inoperable along with a bad CAM. A new vehicle at 65K miles on it should not be having mechanical issues that can pose a danger while driving, putting others and my safety at risk. GM needs to reevaluate the products and materials their using to build engines to ensure there are no flaws starting with the valve lifters.

  15. Service brakes, Oct 18, 2021

    Vehicle had the "Service ESC" warning come one along with the warning of brake failure do no exceed 43 miles per hour. Called the dealer to discuss options and was told that I could not get in for 1 month..... For a critical failure and known issue this is unfathomable.

  16. Steering, Electrical system, Service brakes, Sep 14, 2021

    i started the vehicle messages popped up stating service power steering drive with care, esc drive with care. at that time i had no power steering and the brakes were spongy. i then drove a short distance stopped turned off the engine and restarted with the same issues. drove home on the next day everything had reset. i then went and set a appointment with the dealer, they found nothing wrong no tripped codes nothing.

  17. Steering, Electrical system, Service brakes, Jul 12, 2021

    On 6/24 I drove my 2019 gmc Sierra denali truck 2 miles to the store was in there 10 minutes come out to start it and a ESC service warning message appeared then another message appeared say service power steering drive safe then my traction light came on then my trailer light I tried turning truck off then waited 2 minutes pumped brakes started it again same messages appeared I called my husband to tell him I said I will try to drive home as I preceeded to put in gear and back out of parking spot I lost my steering it froze up then lost my brakes I immediately put in gear turned off called husband to come get me as I was waiting I tried to start again when I did all messages were gone and I had steering as well.as brakes but at this point I was a an emotional wreck we just had a horrific scare in same truck on a major interstate my husband completely lost brakes and almost wrecked only to find there was a brake module reprogramming recall on the truck we had not been notified by mail yet so now this if I was driving on main road this could have been fatal so my husband called and dropped off vehicle on 6/25 told them every detail they said they call when done so on July 6th was told truck was ready when he arrived they handed him our keys and invoice said have nice day my husband got to truck read invoice only to find they did nothing to truck he went in to service said why isn't it fixed they said because no codes come up but if it happens again bring it back my husband said what if im driving it and it happens this can cause a fatal accident the service Mgr said just bring it in so he said so if my wife gets callhet husband was killed along with another family because his steering and brakes failed your going to tell her sorry for loss truck had no codes is now we have a truck we paid $58500.00 that is unsafe to drive i refuse to put my life or others in jeopardy im an emotional wreck I spent 2 days sick with worry can anyone help with guide us to some help

  18. Service brakes, May 19, 2021, crash

    Vehicle was 300 miles out of warranty when I get a service trailer brake warning on my info center replaced a blown fuse and the fuse blows again, no trailer has ever been hooked up to this truck. Went online and inquired about this problem and there's thousands of post and complaints about this problem, even on a GM site there's a PI investigation about this problem, why doesn't GM just do a recall to fix a problem they know about. I'm getting ready to buy a travel trailer and now I don't know if its safe to pull it!

  19. Service brakes, Forward collision avoidance, Apr 26, 2021

    I RECEIVED A BRAKE CONTROL MODULE WARNING ALERT. THE ALERT INDICATED MY ABS SYSTEM WAS SUBJECT TO FAILURE AND REQUIRED A SOFTWARE PATCH. I SEE THAT THE EXACT ISSUE I HAD WAS SUBJECT TO A RECALL OF 463,000 SIMILAR YEAR AND MODEL VEHICLES. DESPITE THE IDENTICAL ISSUE, IT BEING RELATED TO A FAILURE OF THEIR SOFTWARE THE GMC WEBSITE AND MY DEALER REFUSED TO COVER MY VEHICLE CLAIMING IT WAS NOT PART OF THE RECALL

  20. Service brakes, Apr 20, 2021

    TL*THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR BUT FAILED TO STOP THE VEHICLE. THE VEHICLE DROVE THROUGH A RED TRAFFIC LIGHT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STOPPED THE VEHICLE WHILE USING THE PARKING BRAKE. THE VEHICLE WAS TAKEN TO JACK GIAMBALVO BUICK GMC (1390 EDEN ROAD, YORK, PA 17402, (717) 781-2154) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE VEHICLE WOULD BE TOWED TO KOONS CLARKSVILLE CHEVROLET BUICK GMC (12421 AUTO DR, CLARKSVILLE, MD 21029: (410) 988-9522) TO BE SERVICED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.

  21. Electrical system, Vehicle speed control, Service brakes, Feb 8, 2021

    1ST TIME ENGINE CHECK LIGHT CAME ON HAD BRAKE CONTROL UPDATED. 2ND DID AUTO START AND AFTER THAT TRUCK WILL NOT START. AFTER 3 HOURS CAN START THE TRUCK BUT BRAKE CONTROL TRACTION CONTROL ABS WERE OFF. ENGINE HAS REDUCE POWER. DEALER UPDATED THE TRUCK AND CHECK BATTERY. 3RD TIME TRUCK WILL NOT POWER ON. AFTER JUMP STARTING THE TRUCK IT POPS UP ALL OF PREVIOUS MESSAGE. AND RUNNING BOARD KEEP POPPING IN AND OUT AND TRUCK WILL STILL DRAIN POWER EBVEN WHEN OFF.

  22. Power train, Service brakes, Jan 21, 2021

    TRANSMISSION SHIFTS HARD FIRST 3 GEARS.REAR END CLUNKS BRAKES SQUEAK WHEN GOING IN REVERSE WHEN PUTTING IN REVERSE GEAR GOES IN HARD SEEMS TO BE DOING MORE OFTEN

  23. Power train, Wheels, Service brakes, Nov 19, 2020

    DRIVING AT ROUGHLY 3 MILES PER HOUR IN 4 WHEEL HIGH ON A GRAVEL ROAD.THE AXLE BROKE AND THE TIRE COLLAPSED. I STRONGLY BELIEVE SOMETHING IS DEFECTIVE. (MAYBE A WELD ISSUE?)

  24. Service brakes, Aug 6, 2020

    WAS NOT NOTIFIED BY GM CONCERNING THE RECALL FOR THE ELECTRONIC PARKING BRAKE SERVICE LIGHT COMING ON. LIGHT CAME ON THIS MORNING AFTER STARTING THE VEHICLE IN THE DRIVEWAY. RESEARCHED THE INTERNET TO DISCOVER THERE WAS A RECALL. HAD A RECALL CONCERNING THE BRAKE PAD LIFE COMPLETED RECENTLY.

  25. Service brakes, Jul 2, 2020, crash

    TL* THE CONTACT OWNED A 2019 GMC SIERRA. THE CONTACT HAD A RECALL FOR THE BRAKES AND HAD THEM REPAIRED. THE VEHICLE WAS SITTING IN A PARKED POSITION AND EVERYTHING SHUT DOWN. THE VEHICLE HAD NO POWER FOR ABOUT 25 MINUTES BEFORE IT WAS ABLE TO BE RESTARTED. THE PANEL STATED THAT THE VEHICLE WAS SHUT DOWN FOR A MANUFACTURER RESET. THE VEHICLE WAS DRIVEN AND THE BRAKES MALFUNCTIONED WHILE MAKING A LEFT-HAND TURN. THE VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. THE CONTACT STATED THAT HE BELIEVED THE OTHER DRIVER HAD BROKE HIS FOOT BUT REFUSED TO BE TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOTALED THE VEHICLE. THE CONTACT STATED THAT HE SUSTAINED SCRAPES AND BRUISES. HE WAS SEEN BY AN ORTHOPEDIC DOCTOR. THE MANUFACTURER WAS CONTACTED AND THEY SAID COULD NOT DETERMINE FROM THE VEHICLE'S BLACK BOX WHAT CAUSED THE ACCIDENT. THE UNKNOWN DEALER WAS NOT CONTACTED. THE VEHICLE WAS CURRENTLY BEING INSPECTED BY ENGINEERING FIRM HIRED OUT BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 10,000. *BF *JS