2023 GMC Sierra 1500
Problems, recalls and owner-reported issues
Engine is the leading concern among 482 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2023 reports, 5 involved a crash and 2 involved a fire. 2 people were injured.
What owners report most often
Recalls and investigations
Engine and engine cooling, engine, hard parts internal/mechanicalApr 24, 2025
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Engine failure increases the risk of a crash.
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Campaign 25V274000 on NHTSA.gov
Service brakes, hydraulic, brake fluid low warning, lampSep 12, 2024
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
Campaign 24V674000 on NHTSA.gov
Exterior lighting, lighting control module, softwareDec 8, 2022
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
Campaign 22V903000 on NHTSA.gov
Representative owner complaints: other or unspecified
52 reports, newest first. Show all
Electrical system, Other or unspecified, Sep 28, 2026
2 issues. The radio will go blank and not work regardless of the method using to listen. Example- Sirius/XM or FM/AM. The vehicle will accelerate/jerk forward/backward dramatically compared to the pressure on the pedal. Scared to let anyone else operate the vehicle to prevent accident. Scared to back up to a camper or trailer because it is unpredictable how far it will jerk. No alerts or warnings. Has been taken to the dealer shop many occasions. Accelerator pedal has been replaced. Transmission reprogrammed. The radio/electronics has been updated on multiple occasions. Still both problems exist. GM has been contacted and there is an open case; however, still not resolved. This issue began when purchased in 2023 and continues in 2026. Neither the dealer nor GM seem to have a solution.
Other or unspecified, Engine, Sep 23, 2026
Code P1098 came up today 80k on the truck. Coolant Control Valve failure. Second time this has failed, first at 45k. Speed reduction activated.
Structure, Other or unspecified, Sep 15, 2026
The upper chrome grille molding fractured at the clips and completely detached at highway speeds, creating a dangerous flying projectile. This is an identical material failure to NHTSA Campaign 25V-060. The defective part or assembly process clearly extends into the 2023 model year.
Electrical system, Other or unspecified, Forward collision avoidance, Sep 14, 2026
The front grille trim moulding failed and flew off on the highway. Also, the forward collision light on vehicle from the front camera not working and needing to be replaced.
Other or unspecified, Sep 8, 2026
Hood Molding- While driving down highway 45 doing about 75 miles per hour the hood molding detached on the driver side and started beating against the hood. I was unable to reach and exit before the entire mood flew off and over car. Fortunately, there were no cars right behind me to cause and accident, except an 18-wheeler about 2 cars back and he ran over the molding. I contacted the dealership and GMC, but they said no recall on this issue. There were a recall 25V-060 for the 2022 (production dates NOV 09, 2021 - SEP 29, 2022). My vehicle production date is 08/19/2022 and they could have been using the same material. I feel this the same safety issue: If a front grille deflector detaches unexpectedly while driving, there is increased risk of a crash. The photo was taken when I got to the first exit to see what happen. You can see the clasps just broke off.
Other or unspecified, Aug 19, 2026
The GMC Sierra has a known issue from the manufacturer in which the power sliding rear window can start to leak water into the cab of the truck during rain or other impact with outside water. This issue allows water into the cab through a cracked or faulty seal, which impacts visibility and allows water to penetrate inside, producing risk for moisture to collect on the back window and potentially cause mold to grow inside, further creating a health risk. Further, the water intrusion can lead to interior damage, as well as potentially cause electrical failure and unsafe operation. This is a known issue dating back to January 2019 when GM issued Technical Service Bulletin 18-NA-383 and has continued to be revised since. The component has been reviewed and inspected by the dealer and is known to the manufacturer; however, they are unwilling to fix without cost as this is not a recall.
Other or unspecified, Aug 11, 2026
The OnStar module in the truck is broke it affects all communications. The truck has including things like let me know what the speed limit is. It happened after they did a software update, which seems a little fishy because there was nothing wrong with it before I understand. Some people were having problems with this module, causing their batteries to die, but now I’m the one having issues and they won’t seem to fix it unless I pay them $900.
Structure, Other or unspecified, Jul 30, 2026
The grill deflector flew off while driving on the highway. I was driving roughly 55 mph. It is available now, but will be getting repaired in the near future. My concern is that it appears that this was an issue with the 2022 models and it’s still an issue on the 2023. The safety issue is if there was a vehicle or motorcycle behind me that it could have harmed whoever could have been driving behind me, caused and accident, or damaged their vehicle or mine in the process. The service advisor (J.R.) told me that “sometimes the wind gets underneath the bezel and makes it snap”. No it has not been inspected by any of this mentioned. No warning signs prior to the incident.
Structure, Other or unspecified, Jul 13, 2026
The upper hood trim that sits above the grill, flew off on the interstate at approx 80 mph. Upon research this is a common problem for this make and model in years of 22-24. GM has a service bulletin for this issue as well as the NHTSA. For this particular failure. There was no warning and when I contacted GM they were unwilling to assist as "service bulletins" are not recalls and the vehicle is out of warranty. There was no warning, no indicator, it just blew off and I had no idea until I got home and the piece was missing. I was unable to locate the part on the interstate, however I was able to keep all of the pieces attached to the vehicle for evidence and support. I am beside myself anyone thought this was acceptable to sustain the force of air flow!
Other or unspecified, Jun 23, 2026
I was driving down I-25 interstate and the sunroof exploded outward on the vehicle and sounded like i shot gun going off in the vehicle. I did experience a hard breaking situation due to the loud noise, no traffic accident from this situation. Called GMC service and warranty department and glass is only covered for 1 year.
Other or unspecified, Jun 14, 2026
While driving down the highway at night my front grill deflector broke off hitting my windshield and flying into the road. Thankfully there was no one behind me but it scared me quite a bit and could have caused me or someone else to crash
Other or unspecified, Apr 18, 2026
I took my truck in for routine maintenance. When i got it back and turn the truck on, the instrument cluster was completely black. I couldn't get it to turn on. I went back into the dealer and informed them of the issue. The claimed they had not done anything electrical The dealer has told me that they are not sure why it has stopped working but they did let me know they had to replace several instrument clusters with other customers. I am unsure if they had paid for the replacement or not. I've looked online as well and seen multiple GMC truck owners having the same issue and getting their instrument clusters replaced as well. I've noticed this is happening with 2022 models and above. Please look into. Thank you
Other or unspecified, Apr 18, 2026
OnStar module failed. Unable to fix and needs replaced. Thousands of other individuals having same issue. Car can shutdown without warning while driving. This issue must be addressed by GM.
Electrical system, Other or unspecified, Apr 15, 2026
On March 3rd 2026, I went to a doctors appointment. Halfway into the 50 minute drive, I noticed the on the infotainment screen that my GPS was still showing me being at home. It was working normally a couple days prior to parking the truck. After my Dr appointment, I did some online research and followed recommended procedure to do a hard reset of the infotainment/radio to try and refresh the signal. Didn't work so I checked the recommended fuse and it was good. Realized that the OnStar and truck's cellular/data was also not working. After more research, I found that it's a very commonly reported issue on 2022-2024 trucks. Apparently the Telematics module will freeze/glitch or fail. Took my truck down to American Chevrolet on April 13th for the Data Gateway Module recall# N242435631 and asked their service advisor if he could find out what's going on. After the recall was performed, he verified that the Telematics module is indeed dead but, because I'm at 39,000 miles, they could not fix it at no cost. The biggest reason why I've been driving this truck so frequently is because it's the safest truck we have and the Automatic Crash Response & Emergency GPS gives my girlfriend some piece of mind when traveling with our two sons. She now refuses to travel with me in the truck. I'm also upset that the cellular data is paid up until I believe March of 2027 and now I can't use services paid for but, I'm more concerned about the safety features that are no longer working. For this part to completely fail or lock up at under 40k miles is absolutely absurd. I'm going to request a Good Faith repair through GMC but, I want this to be documented. Thank you for your review of this problem.
Other or unspecified, Structure, Mar 24, 2026
I was driving on the highway at about 80 miles per hour and all of the sudden, a piece of the front grill detached and flew off, hitting the top of the of the roof.
Other or unspecified, Mar 16, 2026
Was driving down interstate and the top of my grill came off and smacked my windshield. Also, my tailgate opens on its own but the grill is the main safety issue. I have seen where they already have recalls on 2022s and earlier due to chrome grill coming off but mine is a 2023 and gm is refusing to honor it when it is obviously the same issue. Was very scary and could have caused a wreck as grill ended up on interstate being thrown around by vehicles. GM stated I would need recall added to my VIN in order for them to pay for it. Thank you!
Other or unspecified, Feb 25, 2026
At approximately 29,000 miles, my 2023 GMC Sierra 1500 experienced a transmission failure. The transmission began slipping, shifting improperly, and operating unpredictably during normal driving conditions. This occurred without warning and well below the expected lifespan of a transmission, indicating a serious defect rather than normal wear or maintenance-related issues. The vehicle became unreliable and unsafe to operate, particularly during acceleration and highway driving, where delayed or improper shifting created a potential safety hazard. I relied on this vehicle for daily transportation and work, and the worsening transmission condition made continued operation unsafe and impractical. I later became aware that transmission failures are a widespread and documented issue affecting this model year GMC Sierra 1500, suggesting a possible manufacturing or design defect. Due to the severity and premature nature of this transmission failure, I was forced to return the vehicle early. General Motors is now charging me a balance of over $10,000 related to the early lease termination, which was directly caused by this defective transmission and not by customer misuse or negligence. My requested resolution is for General Motors to waive the full balance of over $10,000, as this financial obligation resulted solely from a premature transmission failure caused by a defect outside of my control.
Other or unspecified, Engine, Fuel/propulsion system, Feb 18, 2026
Engine lost all power while I was attempting to make a left turn at a very busy intersection. Dash kept saying “check battery”, jump pack did nothing. Engine wouldn’t start.
Other or unspecified, Engine, Feb 17, 2026
This vehicle since early inception of ownership has been brought to the dealer for failure to start, oil consumption and the vehicle stopping suddenly on it's own. There have been 13 service calls and each time the vehicle has been brought to dealer for the problem at hand shortly after that the vehicle was brought back again for the same issue and eventually escalating into other severe problems. The vehicle is unsafe to drive because it suddenly stops without warning, oil is being burned and needs replacement more often than it should. The vehicle recently had to be towed because it stopped and could not be started. The manufacturer claims that there is nothing wrong with this truck. However, this was disputed by a second dealer that examined the vehicle.
Other or unspecified, Feb 8, 2026
The vehicle camera camera system is sometimes not available at startup and will not reset until the vehicle is allowed to sit for several hours. This prevents the backup camera, forward camera and side mirror cameras from providing an in-dash video of vehicle surroundings, which is especially critical for reversing direction or backing-up. Typically the camera will reset after sitting from a period of time. I have reported it to the dealer, but their position has been that since camera has always been working when I bring the truck in for service, is that there is really nothing they can do to correct the intermittent issue.
Other or unspecified, Jan 25, 2026
Tailgate is randomly dropping while driving without any tailgate drop buttons being pushed. It’s is starting to occur more frequently.
Structure, Other or unspecified, Jan 23, 2026
i was driving down the road the front piece of the grill flew off the truck and hit my windshield, then flew into oncoming traffic.
Other or unspecified, Jan 3, 2026
Onstar module is out. No wifi, speed reporting or maps access.
Other or unspecified, Jan 2, 2026
OnStar quite working, light nothing. Called Onstar, told me I need to take to the dealer.
Power train, Other or unspecified, Dec 30, 2025
Tailgate can open by switch located at storage area in console. It can be easily bumped then tailgate will o pen without driver receiving a warning light or dashboard message. If this occurs, and it did with this vehicle, any cargo could potentially fall out causing accident to vehicles following. Additionally, the powertrain (transmission) is a known problem for failure. If such a failure occurs the rear wheels can lock up causing accidents/injury to driver and others. NOTE- this has not happened to this vehicle yet but does cause concern for it happening and GM not doing a recall.