2023 GMC Sierra 1500
Problems, recalls and owner-reported issues
Engine is the leading concern among 482 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2023 reports, 5 involved a crash and 2 involved a fire. 2 people were injured.
What owners report most often
Recalls and investigations
Engine and engine cooling, engine, hard parts internal/mechanicalApr 24, 2025
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Engine failure increases the risk of a crash.
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Campaign 25V274000 on NHTSA.gov
Service brakes, hydraulic, brake fluid low warning, lampSep 12, 2024
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
Campaign 24V674000 on NHTSA.gov
Exterior lighting, lighting control module, softwareDec 8, 2022
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
Campaign 22V903000 on NHTSA.gov
Representative owner complaints
482 reports, newest first.
Engine, Apr 13, 2025
Complete engine failure while driving at highway speeds which put me and my family in dangerous risk of injury or death. The dealer confirmed the engine failure and needs engine replacement. The engine failed with no warning which only had 8700 miles.
Power train, Apr 12, 2025
Transmission locking up Was never notified about recall and my truck was never put on recall list they have gas lighted me and others with 23 models having same known issues Yes it is stuck at the dealer waiting on back ordered part but they arent aloud to inspect the gears in the transmission due to only replacing the control module Prior to this i had other failures between fuel control module to def fluid tank to shortened wire harness all of this issues make the vehicle go crazy between acceleration/ hard and no shifting which is a danger to drive and then there will be more wear and tear on other components that arent being addressed
Power train, Apr 10, 2025
The contact owns a 2023 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the “Service Transmission Now” warning light illuminated. Additionally, the contact stated that the warning light and a message indicated that the transmission would stop shifting soon. The vehicle was taken to the dealer; however, the vehicle was not inspected. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,230.
Engine, Apr 10, 2025
4-5-25 Going 65 mph truck shut off for no reason. Dash message stated “press button to restart” I managed to pull over on side of road and place in park and restarted. Drove home and Chevy dealer service was closed. 4-7-25 Called in morning to get truck into service. 4-8-25 Service advisor called and stated No dash lights no codes . I explained that it was scary to have truck shutoff with no reason.i also stated that truck lurches and auto stop sounds wierd. Dealership Said tech was going to investigate further. I got a call next day 4-9-25 Service advisor said the main bearings bad and tech recreated problem and that motor was blown and need to order new from Michigan . Service advisor said he ordered engine and that it was known issue and covered under warranty. I asked how long he would have truck and he stated NO ETA. Truck engine seized during tech driving to reproduce my issue.
Engine, Apr 8, 2025
Turned onto highway. Got up to about 60 miles per hour. After a couple minutes the truck lost all power. Was pressing gas and noticed speed declining. Looked at dash and noticed rpm decreasing. All lights were off in the dash. I let the truck coast to the edge of the highway. Attempted to jump start and replace battery and nothing happened. Had it towed to a mechanic who said the motor was seized up.
Power train, Engine, Apr 7, 2025
My wife and I were traveling westbound on [XXX] just outside of Durkee Oregon, when while going up a hill with Cruse set to 72, the truck began to slow down drastically. When I looked down I was then going 60 and showing down fast. I was able to get to the side of the road and then the truck stopped, it shut off. At that point the truck has not be back on. It would not turn on and Onstar reported that there is an issue with the Engine and transmission. No warning lights came on until we stopped. Then the Engine light was on and the truck said that it was overheating but the oil temps were normal. I feel lucky that there was not much traffic. My wife and I were on the side of the road for 2 hours at dusk and in the dark with 65+ MPH traffic zooming by. Also had a impossible time tracking down a rental call just to continue to my wife's grandmother's funeral service. I just talked with the dealer and they will not have a diagnoses for me until late tomorrow. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Structure, Other or unspecified, Apr 7, 2025
The electronic tailgate randomly opens on it's own/fails and opens when it has not been pushed to open. The vehicle is available for inspection. The tailgate opens randomly and can be unknown that it is open. No warning of it at all. It has happened multiple times, the most recent being today 4/7/2025. I know that a recall has happened with other models for this exact same issue.
Power train, Apr 4, 2025
The system that is not working properly is the transmission. It is available for inspection upon request. The safety of the vehicle, and myself, was put at risk because the transmission (once warmed up / at least 30-60 minutes of driving takes place) downshifts hard, making a clunking noise, and has at worst given the vehicle a rough nudge/jolt forward upon downshifting particularly from 2nd to 1st gear (it is a 10 speed transmission). This issue, when it occurs, will require me (the driver) to apply extra force to the brake pedal due to the rough downshift / jolt upon shift. The issue is exacerbated when quickly stopping the vehicle causing the transmission to downshift more rapidly. The vehicle's transmission flaws, of which this happens to be one of them, were being looked into at a certified repair facility (dealership). After the vehicle was in their possession 3 days, they informed me that they could not replicated or reproduce the issue. I informed and reminded the following: (1) the vehicle has to be warm and operated for I would state at least 30-60 minutes of driving before the issue arises (2) I have recorded videos of the problematic sounds of the transmission. (3) I am willing to go for a test drive to try to replicate the issue with dealership staff, but the issue is infrequent and the vehicle must be warmed-up and/or driven more than the typical "test drive" for the issue to be observed. The vehicle component has been inspected by a certified repair facility (dealership), but not directly by a manufacturer's direct representative, police, insurance representatives, or others. The transmission is also problematic in another way (rattling at low rpm's during upshift), but pertaining to safety the downshift is most concerning as described above. There were/are no warning lamps or messages. The symptoms of the problem pertaining to the transmission began occurring around 11,800-12,000 miles in my estimation.
Engine and engine cooling, Apr 4, 2025
The contact owns a 2023 GMC Sierra 1500. The contact stated while driving at various speeds, the vehicle experienced a loss of motive power. The contact shifted to neutral(N) and was able to restart the vehicle. Additionally, the contact stated that while driving 55 MPH and pulling an unloaded trailer, the vehicle suddenly stalled. A message advising the contact to shift to neutral(N) and to attempt to start the vehicle was displayed; however, the vehicle failed to restart as intended. The contact was still able to use the power brakes and the power steering, which allowed the contact to pull over in a safe area. The vehicle was towed to the dealer, where it was diagnosed that the presence of copper filings in the oil had caused the engine to run roughly. The dealer determined that the engine needed to be replaced; however, the part was not available. Additionally, the average waiting period for an engine was approximately 6 months. The vehicle was not repaired. The manufacturer was informed of the failure and a case was filed. The failure mileage was 33,000.
Engine, Apr 3, 2025
I was driving on the interstate when my vehicle’s display indicated that I needed to press start and that is when I noticed the engine was not running. I had to quickly pull over moving three car lanes all while coasting and I came to a stop. I tried multiple times to restart but the engine would not restart. I still had electrical power and turned on my hazard lights and called for a tow truck.
Power train, Apr 1, 2025
Transmission failure upon acceleration through intersection. Engine high revved went into Low Power Mode. Was lucky to not be rear ended with sudden loss of acceleration. Truck would also not go above 40 safely.
Engine, Apr 1, 2025
Engine Failure
Power train, Mar 31, 2025
Rear axle locked up driving down the interstate at 65mph. Had I been towing, the incident could very well have caused an accident. Truck taken to dealer and was inspected. Gave an error code of P0747. Per the dealer it was caused by a faulty valve body in the transmission. Part is on back order for months to get fixed. Truck is not drivable as it will not go out of 5th gear. Was told that the problem was found in many models from 2020-2024.
Power train, Engine, Mar 30, 2025
While driving my truck shut off and went into neutral. Truck restarted after cranking for a long time. Did the same thing within a mile and then started making knocking noises, turned off and would not restart. Completely dead on the road. Truck was towed to nearest dealership.
Engine, Mar 30, 2025
Driving at night on non-marked rural road at approximately 40 mph when the motor quit. I was going slight downslope and didn’t know until the Push button to start message came up. I coasted to a stop in the road and when push button to restart the lights went out and no movement of engine. Even though the lights came back on when button was pushed again nothing seemed to respond. Emergency flashers and radio did work. Transmission selector would not go to neutral to allow movement from the road. I called wrecker service and set in the truck for about a hour waiting and nervous about someone hitting me from behind as it was a dangerous spot just around a corner. The wrecker could not get the truck in neutral after several attempts ended up dragging the truck to get it loaded. Since I was within a mile from my home and it was midnight on Saturday I had him take it to my home. Monday I called Thompson GMC and wrecker came took it in to the dealership in Springfield MO. Tuesday 8:30 am I received a text from service saying that it was going to have to have a new motor as it was completely full of metal shavings. The replacement 6.2 engines were on backorder and they didn’t know when they could expect them. I was shocked as I had not had any trouble and really liked my truck to this point. I tried to get dealership to trade for another truck but they didn’t seem to want to wait for the engine either and would not give much for trade on a 18 month old truck. Obviously, this is a frustrating position as the truck is a huge part of my life. In the last few days I have found that GM has known of the problem for some time and they don’t have a remedy for me to recover my investment in their faulty product. I saw on internet where NHTSA had more than a 1000 complaints so I decided to add mine. You can bet that their are many many more that have been repaired before the motors went on backorder that are not reported. GM needs to step up NOW!
Engine, Mar 29, 2025
While driving home from work, my engine, with only 20k miles on it, started to make noise. I immediately got off the highway at the next exit and as soon as I came to a stop the engine noise got even louder and the vehicle shut off. Was able to barely get it started but managed to get it off the road before it died again. Had it towed to my GMC dealership and have been advised that the engine is done and needs to be replaced. Seems to be a very common occurrence on GM vehicles with the 6.2 engine. Won’t have the truck back for minimum 6 weeks but still have to continue to make my $1000 payment for a truck with no working motor due to factory issues.
Engine, Mar 29, 2025
The motor quit while traveling on the highway. There were no warning signs. No noises, lights, smoke, smell, etc. It just quit. I was able to steer closer to the side of the road while it coasted to a stop, but it was difficult. After the vehicle coasted to a stop and it would not restart. The electronics appeared to work (radio, signals, lights) but found that they would not turn off. It has been confirmed that the engine has completely failed by the dealer. No traffic was affected, but it could have been.
Power train, Wheels, Other or unspecified, Mar 27, 2025
I was driving at approximately 25-30 MPH, accelerating from a stop light and I felt a clunk, heard a grinding noise and my back wheels locked up. It was snowy/icy conditions so the back end of my pick-up slid out to the right a little bit before the wheels unlocked and I was able to regain control. I could have slid off the road or into another vehicle had the wheels remained locked. The computer system then alerted me to a transmission issue and to reduce speed immediately and call for service. The pickup was then unable to shift out of 1st gear. The vehicle has been towed to a dealer and I have been informed the valve body in the transmission has to be replaced which is 8-12 weeks backorder.
Engine, Mar 26, 2025
I was driving my truck on I-65 around 75mph and the engine just shut down. I had to maneuver the vehicle out of traffic onto the side of the interstate. It would not restart. I had it towed to my dealership and they told I experienced total engine failure. It was caused by internal bearing failure
Engine, Mar 26, 2025
GM 6.2L Engine shifted itself into neutral and shut down while my wife was alone driving 65mph on [XXX] in Tucson Arizona. No error messages or check engine signal, Vehicle Information Center advised pull over and push Start Button. Vehicle would not initially restart but did start within 5 minutes and my wife was able to limp along the 1/4 mile to the next off ramp to get off the highway. Local GMC Dealer confirmed the seized motor and immediately ordered a new GM motor. Vehicle is 18 mo's old with 26,500 miles and is sitting at the dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Mar 23, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? Rubbing noise when turning the steering wheel. Truck has 8800 miles on it. How was your safety or the safety of others put at risk? Wasn’t able to fix on day diagnosed need to order parts. Only vehicle I have. When asked if I can continue to drive I was told if a problem arises to stop?!? Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. They confirm there is a steering gear issue. Parts in order. Was told it’s a big deal and will need it for several days to fix. 8800 miles on truck! Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps. Noticed it when turning into my garage at lower speeds.
Engine, Mar 21, 2025
While driving on highway, during rush hour at [XXX], in the center lane of the highway the engine turned itself off and stopped running. Was traveling with traffic, approximately 70-75 mph, engine turned off the truck started deaccelerating rapidly. Was able to change to the right lane and pull over on to the side of the highway. Truck rolled roughly 100 yards and then stopped. The dashboard lights were on and gave the appearance the truck was running, but it was not. Could not restart the vehicle. Tow track came and had to drag the truck up to the truck bed and then shack it off - when taken to the dealership. Truck could NOT be put in neutral. Truck is current at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine and engine cooling, Mar 20, 2025
The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving 70 MPH, the vehicle lost motive power. The check engine warning light illuminated after the failure had occurred. The vehicle was towed to the dealer, who determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The contact related to the failure to NHTSA Action Number: PE25001 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.
Engine, Mar 20, 2025
Was driving down the interstate at 70mph with cruise control on. The vehicle lunged forward and soon after a reduce power message appeared in the messages. I was able to avoid any incident with other vehicles and exited the highway with the motor was making loud noises. I parked the vehicle and called for roadside assistance. The vehicle had to be towed to the dealer, and I found out that the 6.2 liter V8 motor has metal in the oil and the entire engine needed to be replaced. The thrust bearing failed and required a full engine replacement. The vehicle has approximately 21,000 on it and is still under warranty, but it is a 3-6 month wait to get a replacement engine. I have searched the internet and found that there are many vehicles that are having similar issues with the 6.2 L V8 GM motor. It has been slightly over a month since the incident and have not received any updates.
Power train, Engine, Mar 20, 2025
I had my 6.2 engine replaced at 26,000 miles and the transmission rebuilt. The engine was contaminated with metal shavings and the transmission rebuilt for internal defects. The new engine is running fine but the reliability is a concern after reading about other customers having the same problems. My name is [XXX] . The engine replacement and transmission repair was done at Ed Martin GMC in Carmel Indiana. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)