2023 GMC Sierra 1500
Problems, recalls and owner-reported issues
Engine is the leading concern among 482 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2023 reports, 5 involved a crash and 2 involved a fire. 2 people were injured.
What owners report most often
Recalls and investigations
Engine and engine cooling, engine, hard parts internal/mechanicalApr 24, 2025
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Engine failure increases the risk of a crash.
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Campaign 25V274000 on NHTSA.gov
Service brakes, hydraulic, brake fluid low warning, lampSep 12, 2024
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
Campaign 24V674000 on NHTSA.gov
Exterior lighting, lighting control module, softwareDec 8, 2022
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
Campaign 22V903000 on NHTSA.gov
Representative owner complaints
482 reports, newest first.
Structure, Feb 14, 2024
2023 GMC 1500 Sierra Denali Ultimate tailgate opens without being commanded. This has happened approximately six times with damage to the tailgate in the last incident on 2/8/2024. There were not any warning lights. Safety is affected by having an open tailgate and cargo potentially leaving the vehicle. I have seen a recall pending for the same issue however seems to be limited to 2500 / 3500 series vehicles.
Electrical system, Feb 14, 2024
Vehicle had a body control module issue dealer repaired but issues never went away I did not buy the car with the tailgate opening randomly
Exterior lighting, Feb 9, 2024
Nighttime backing up is to dark to see in the camera. The reverse lights are not bright enough to highlight the area to see correctly. This is a major concern as i almost backed up over my child at night as i could not see them in the camera. Please address with manufacture to resolve the issue. This truck has one piece LED lights that can not be pulled and swapped out with a brighter bulb. would need to replace the entire fixture.
Suspension, Power train, Fuel/propulsion system, Jan 22, 2024
Leaking Diesel fuel, Leaking oil from the rear of the transfer case, making a claunking noise at the rear suspension, My safety is at risk for a possible fire and a crash from the Leaking oil. The vehicle was diagnosed with this problems on [XXX] at Caguas Chevrolet & GMC, also called United Collection Auto. parts were ordered on that date but not arrived. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Jan 16, 2024
We drove our Truck from Hartwell Georgia to Coloma Wisconsin on [XXX]. En route we drove through heavy rain. We got to Coloma on [XXX]. The truck sat outside overnight in cold weather. Temps were in the low 20's to high teens. On [XXX] I went out to drive the truck to town on errands. After starting it the steering would not move. Had the truck towed to Wheelers Chevrolet of Coloma. Weather had warmed up and the steering was working. The dealer kept the truck and let it sit outside overnight. The next morning they started it and the steering would not move. The brought the truck into the heated garage and after a hour or so the steering worked. They decided to keep it inside and dry it out. It sat in a heated garage till noon on the [XXX] at which time I took the truck to my wife's brother house and put it in a heated garage till we left on the morning of the [XXX] to head back home. Temps all day were below zero. We pulled off the road after about two hours and the steering began to bind up. Rotating the wheel got it loosened up and we elected to continue. About 15 minutes later on [XXX] at highway speed the steering began to lock up. I managed to get it to the side of the road. . Again rotating the wheel side to side for about 5 minutes got it to free up. We continued and made it home. Clearly there is water somewhere in the steering. Pretty scary having locked steering at speed. No problems in warm weather. I will be going to my GMC dealer today. Richard Kay superstore in Anderson SC. My service techs name at Wheelers Chevy was David Borre. Phone number 715-600-3358 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Structure, Dec 4, 2023
Tailgate opens by itself, a know issue by GM and Sierra drivers. Mine was damaged by opening and banging against my travel trailer. I have been talking with GM about this since September. Today a different department told me they require up to 30 days to investigate and if I pay for the repairs myself they will cancel the investigation. Objects flying out of my pickup bed could damage my vehicle, my camper and others on the road.
Visibility/wiper, Lane departure, Dec 3, 2023
Front blind spot visibility is dangerous and GMC does not provide a forward facing camera standard. Blind spot warning also not standard and visibility is subpar.
Power train, Service brakes, Dec 3, 2023
The truck jolts forward when approaching a complete stop. I have to prepare for it as I decelerate 10mph to 5mph to complete stop.
Other or unspecified, Dec 3, 2023
Purchased our truck 3 weeks ago. Driving this morning heard a loud pop then a min a second pop sounded like gun shot. The rear window both sides shattered. We have the rear defrost on. This is a horrible hazard.
Vehicle speed control, Service brakes, Forward collision avoidance, Sep 18, 2023
Traveling at 70 mph on cruise control, tapped breaks to turn off, multiple warning lights flashed, vehicle lost power, and breaks with multiple messages including “Break system failure, top speed 62 mph”. I lost all breaking control on the highway and nearly crashed into other vehicles due to inability to stop. Was able to pull over, turn off vehicle, and turn back on, when the breaks were working again but the vehicles acceleration was very slow. Currently at authorized repair shop. When dropped off, there were 8-9 active codes.
Electrical system, Engine, Forward collision avoidance, Sep 16, 2023
TRUCK HAS DIED GOING DOWN THE ROAD AT 40MPH. ALSO HAVE ELECTRICAL ISSUES WITH RADIO..RUNNING BOARDS OPENING GOING DOWN THE ROAD. NO SOUND FROM RADIO, SIGNALS ...NO CONNECTIONS TO GOOGLE ON STAR LOST. RADIO SCREEN HALF OF SCREEN SHUTS OFF. FRONT CRASH SENSORS GO OFF WITH NOTING IN FRONT OF VEHICLE...LOSS OF CAMERAS NO CONNECTION. SOUNDS LIKE A BUG ZAPPER UNDER TRUCK. GM HAS REPROGRAMMED TRUCK NOW 3 TIMES SENT A TECH FROM FACTORY...REPLACED RADIO REPROGRAMMED ALL COMPUTERS AGAIN!! TRUCK HAS BEEN IN THE SHOP THIS TIME FOR OVER 30 DAYS WITH 6200 MILES ON IT THIS IS THE 4TH TIME SINCE I BOUGHT IN JUNE. HAVE A CASE REPRESENTATIVE FROM GM WHO WILL NOT HELP WITH ISSUES JUST KEEPS PUTTING ME OFF. HAVE VIDEOS PICTURES OF ALL THE ISSUES AND HAVE GIVEN TO DEALER AND GM
Suspension, Sep 9, 2023
There is a clunking and popping noise on the rear suspension or spring leaf when going between 5-20 mph, there is no active recalls for this but there is a lot of people complaining about this problem and the dealer does not wants to take responsibility for this issue need help. They are forums online all over the country complaining about this issue.
Structure, Sep 5, 2023
I have approximately 7K miles on my truck. The problem I am reporting is the omission of a warning light or some other method of warning if the tailgate which is electronically controlled by a button center near the console, central to and just above an area provided for storage of loose personal items, and also activated by a electronic key FOB which I keep in my pocket while driving. I have had at least 8 instances of the gate opening while driving. I expect others have had the same issue. It seems GM could add a dash light or tone if this happens while vehicle is in motion.
Latches/locks/linkages, Sep 1, 2023
The contact owns a 2023 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the tailgate inadvertently opened without warning. As a result of the failure, a cooler fell from the bed of the vehicle. No warning light was illuminated. The contact was concerned for his safety and the safety of other drivers while driving on the roadway. The vehicle was not diagnosed or repaired. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.
Air bags, Aug 29, 2023
Warning light stated “Vehicle Restraint System requires Service”. Dealership looking into warning light.
Service brakes, Aug 29, 2023, crash
electric parking brake turn on while towing behind Rv did damage to driver side ,had towed it for 340 miles before this happened it is not in my manual to disconnect the ground cable ,when I took it to dealer they gave me a paper stating I need to disconnect the ground cable after putting truck in neutral I told them GM should have put that in the manual instead of tell the dealer .I have turned a claim into GM thru bbb auto line have not heard back yet
Other or unspecified, Aug 25, 2023
This vehicle has a remote tail gate drop function in the center console. The button is extremely easy to accidentally activate and will activate at any time including when in gear. This creates a significant safety risk as the tailgate can accidentally open while driving at high speeds and cause any load or objects in the bed to fall out and become dangerous projectiles and/or significant roadway hazards. In addition there is no warning message to indicate that the tailgate has opened, creating further safety concerns that the vehicle operator would not realize that the tailgate has opened until they start to lose the contents of the bed. There is no vehicle setting that will disable this function, creating a situation where it is impossible for the operator to ever safely secure objects in the bed.
Electrical system, Aug 22, 2023
The contact owns a 2023 GMC Sierra 1500. The contact stated while driving 25 MPH, the vehicle lost motive power and decelerated while the accelerator pedal was being depressed. The check engine warning light was illuminated. The dealer diagnosed the vehicle and determined that a software update was needed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,780.
Steering, Electrical system, Aug 17, 2023
Driving home in the 2023 GMC Sierra 1500, when the error message came up to Service Power Steering. A short time later also had messages for ESC, Restraint System, and Trail Brakes error messages. Then lost all electric power assist on the power steering, and truck almost impossible to turn without extreme effort. Took to dealer and they had truck for almost 2 weeks and said they couldn't replicate the problem. Within 24 hours of getting it back I had the exact same problem, with total loss of power steering assist. Parked truck for approx an hour, and it reset and was functioning normally again. Short time later got the Service Power Steering message again, but didn't lose power steering this time before the computer evidently reset. Major safety issue because if this happens while taking a turn or something at high speeds, I'll be in a ditch or lose control into another lane. Based on research, this has been happening with GM vehicles for a while now, but GM doesn't have any recall on these models, so dealer tells me there is nothing they can do.
Electrical system, Other or unspecified, Visibility/wiper, Aug 13, 2023
--Unwanted Reduction in The Front HVAC Blower Speed and Loss of Radio, Auto AC not working as designed --driver seat vibrating as the lane departure warning activated; I had turned the seat vibrate function off on 25 June 2023. I then went into settings to turn the function off again, and the system would not allow to make the change, it stayed in vibrate function --the passenger front window will not go up automatically, had to hold the button to make the window go up all the way. I then had a message in the DIC, that said, “Open and close passenger door”. I did so, at the next stop, but the message stayed on the DIC and the window still would not go up automatically with the button -- when the vehicle is operated and the AC is NOT on, just the fan, and windows down, and the auto temp set at 68 degrees, when at idle, there is an obvious increase in very hot air coming from the vents and stays that way until the vehicle is back in motion. Then it seems to adjust back toward normal outside air. During all this operation the recirculation is open to outside air --auto rain sensing windshield wipers; stops at full arc and hesitates during operation --driver side review mirror does not go back to preset 1 position, when put in reverse, both mirrors tilt lower, as I have set, but when put back into drive, the driver mirror does not fully recover until I push the 1 setting --DIC message of key not in vehicle, even when the key is in vehicle and vehicle is in motion, the DIC message stays on screen saying key not in vehicle --with AC in ON position, cold air stops and very warm/hot air starts coming out for about 30-60 seconds, then cold air starts coming out again, happens during driving and stopped, at any speed --Truck WIFI does not connect automatically SOFTWARE NOT UPDATED FROM GM- OTHER SAFETY ITEMS ARE AFFECTED --Auto headlights --Auto brakes --Auto wipers --Auto systems not working as designed
Electrical system, Other or unspecified, Aug 13, 2023
Upon start up the HVAC fan speed reduces by self and will not increase by own in auto mode.
Visibility, Aug 6, 2023
I bought a 2023 GMC Sierra Elevation pickup truck and I need towing mirrors and GM will not sell me them. They offer them if you order a truck which takes a long time. I had to buy my truck off the dealers lot because I had an accident with my previous truck. I tow a 34' long 8' wide travel trailer and feel it is a safety hazard not having towing mirrors to safely see, drive and maneuver my travel trailer driving. I don't buy any excuses that they're not available due to shortages. I talked to my dealer, GMC customer support who also transferred me to their accessory representative who wouldn't talk to me because I wasn't a dealer.
Exterior lighting, Jul 31, 2023
The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed at night on an undulating roadway, the contact noticed that due to the narrow vertical area of illumination of the head lights, front visibility was severely reduced, with the lowest portion of the area in front of the vehicle receiving little to no illumination. The contact stated that the failure was not present while driving on a flat roadway. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to provide any assistance. The failure mileage was 1,000.
Other or unspecified, Jul 30, 2023
Sunroof glass shattered. This is the first summer for the truck. Travelling at ~75MPH the sunroof glass shattered. Neither driver nor passenger saw any objects in the air. I was not travelling under an overpass. Over the last 2 months I have been awaiting repair I have tried various methods to cover the sunroof and all have failed. Some easily pop off. Others hold better, but when travelling at higher speeds (>50MPH), the covering will bulge outward presumably from the pressure difference from outside to inside the cabin. My guess at root cause is a combination of pressure on the glass created by airflow over the truck at highway speeds, ~85degF air temperature, full sun load, and possibly stress of the roof (which is black).
Structure, Jul 12, 2023
In past three weeks, the tailgate just drops down for no reason at all. Sometimes going down the highway, other times while I am parking vehicle the Tailgate Lowers itself automatically.????Is their a recall out for this, if not should be as you can lose portions of a load in the bed, right out in highway in traffic.....What action if any should I take at this point.