2024 GMC Sierra 1500
Problems, recalls and owner-reported issues
Engine is the leading concern among 362 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2024 reports, 5 involved a crash. 6 people were injured.
What owners report most often
Recalls and investigations
Engine and engine cooling, engine, hard parts internal/mechanicalApr 24, 2025
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Engine failure increases the risk of a crash.
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Campaign 25V274000 on NHTSA.gov
Representative owner complaints: engine
214 reports, newest first. Show all
Engine, Dec 7, 2025
While traveling on highway, engine suddenly just stopped. Unable to restart engine and had to coast to side of road with high speed vehicles almost hitting us several times. Towed to dealership and told metal found in oil filter. Told engine had to be replaced. Vehicle was inspected 3 weeks before by dealership and told everything was fine.
Engine and engine cooling, Dec 3, 2025
The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving 40 MPH and attempting to make a right turn while depressing the accelerator pedal, the contact heard a popping sound coming from the front driver’s side and three of the wheels attempted to switch to 4WD; however, the driver’s side wheel failed to respond as intended. The contact was able to pull over to the right side of the road. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the result was not provided. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V274000 (ENGINE and ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 55,000.
Engine, Dec 1, 2025
On 29 November 2025 at approximately 1700hrs, I was driving my Blue 2024 GMC Sierra 1500 AT4X outside of Pampa, TX. As I was driving to my hunting location, my truck turned itself off and placed itself in neutral. I was driving about 30 mph down a single farm road with another vehicle approaching me from the front. I was unable to pull to the side due to farmland. I was able to flash my lights to get the other vehicle to slow down before having an incident. During this time, I had to let the truck slow down to a stop. My vehicle was already inspected for the engine recall and I was informed I had nothing to worry about. That everything was good. The truck is at Greg Lair in Canyon, TX. It did put me and my passenger as risk. I did not receive any warning before my truck turned off. The dealer confirmed today that the engine had seized. The engine was inspected during the summer before this issue. I had not warning when this happened. Was just driving and lost power. Looked down at the display and it stated to restart engine. I noticed my truck was in neutral when it came to a stop.
Engine, Nov 27, 2025
The recall you are showing was completed 300 miles ago. There were no outstanding recalls on my vehicle on November 23, 2025. On this day I was driving home, at night and I heard a loud flapping sound coming from the front of my vehicle. I pulled over and checked the front and wheel wells, nothing was stuck. I got back in and started driving the flapping sound was coming as I pressed the gas, when coasting with no gas, there was no flapping sound. I managed to make it home and GM towed my truck the next day. The shop has informed me that the engine is gone. Even though I did the recall 300 miles ago, it was directly what they were looking for in the recall and did not find it. This clearly put me in danger.
Electrical system, Engine, Fuel/propulsion system, Nov 20, 2025
After pulling my 2024 GMC Sierra 1500 SLT into a parking space at a local store, I shut off the engine. I observed the lighted ignition switch and the dash icons were illuminated even though the engine was completely off. Having had my foot on the brake at the time I decided to test the ignition switch to determine why it was lit while the engine was off. When I pressed the start button there was a loud, whining starter like sound, grinding like metal on metal. The noise was so alarming that I immediately took my hand off the ignition. The engine was still off. After waiting a significant amount of time I tried to restart the engine. Exactly the same thing occurred. On the final attempt to start the engine, 15-20 minutes later, it started and ran quietly like nothing had ever happened. On returning to the vehicle my wife asked what all the loud grinding noise was about. She had heard it while she was inside the store. I advised her it was our truck! The incident was shocking to us both and because of its bizarre nature I was afraid to drive the vehicle back home. As I already had an appointment on November 6 at DeLuz Chevy for another incident, I called them on November 3 to add this incident to the existing appointment. This incident was added to the November 6 appointment. Unfortunately the service department did not assess the previous incident and only addressed this incident.
Engine, Fuel/propulsion system, Nov 20, 2025
I was operating my GMC Sierra 1500 SLT in Hilo HI. As I was slowly turning left from [XXX] onto [XXX] my vision was drawn to the rear view mirror. My wife and I observed a huge smoke like cloud above the tailgate of my truck and beyond. I immediately reduced my already slow speed. Traffic was heavy and I was unable to safely assess the problem on the spot. When I arrived at my destination a few blocks away I found no physical evidence that it had occurred. It has not happened since. Even so, we were concerned enough to make an appointment with DeLuz Chevy in Hilo for assessment. Unfortunately in the interim I experienced another problem with the truck and asked that it also be addressed during the smoke related appointment. Again unfortunately the DeLuz service department did not assess the smoke incident during the service visit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine and engine cooling, Nov 20, 2025
The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving 30-35 MPH, the oil pressure warning light illuminated. The contact pulled over into a gas station. Upon further investigation, the contact noticed that the oil level was low. The contact added two quarts of oil to the engine. The contact stated that on a separate occasion, while the vehicle was at the dealer for an oil change and the contact informed the dealer of the low oil pressure. The dealer inspected the engine but found no cause for the failure. The contact stated that afterwards, the oil pressure warning light was intermittently illuminated. The contact stated that the engine was consuming an excessive amount of engine oil. The contact had to check the oil levels every two weeks. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.
Exterior lighting, Engine, Fuel/propulsion system, Nov 20, 2025
On August 3, 2025 I was on the road enroute to my residence. With no warning my 2024 GMC Sierra 1500 SLT engine quit. We heard a popping sound and the entire vehicle shuddered. I took safe control of the vehicle. As I intervened I noticed that the dash warning lights were lit. Almost immediately the warning lights went off and the engine restarted on its own. We were startled and extremely concerned about what had just happened. This was the first problem we encountered with the truck. I contacted the DeLuz Chevy garage in Hilo for a follow-up appointment.
Engine, Nov 4, 2025, crash
The contact owned a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING). The contact stated that while driving at 16 MPH, the engine suddenly stalled. No warning lights were illuminated. The contact was able to restart the engine, placed the gear lever on neutral(N), and revved up the engine. The contact then moved the gear lever to drive(D); when the vehicle accelerated independently, the contact swerved to avoid hitting a telephone pole, then swerved to avoid hitting a mailbox, and ended up hitting a tree, where the vehicle came to a stop. The driver-side and passenger-side air bags. A police report was filed. The contact sustained minor injuries to his foot. No medical attention was provided. No passengers in the vehicle. The vehicle was towed to a collision center. The vehicle was not inspected. The insurance company was notified. The manufacturer was made aware of the failure and pending an investigation. The failure mileage was approximately 25,000.
Power train, Other or unspecified, Engine, Oct 28, 2025
On October 23rd at approximately 0900-0915 hours I arrived at a friends house located at [XXX] . As I normally do, I pulled up into the driveway which has a pretty significant incline. I shifted the column shifter into park, and turned off the vehicle via the push button ignition switch. The parking brake/hill brake system automatically engaged as per normal operation. I exited the vehicle and before I could shut the door, the vehicle began to roll backwards. The driver's side door hit me in the right shoulder which pushed me to my left and caused me to roll my left ankle due to the down slope of the driver way. While I felt immense pain in my right ankle, I was able to jump back into the truck and slam on the brakes, causing both rear wheels to lock up and skid in the driveway. I then turned back on the vehicle, noting that the transmission position was still in park, and the parking brake/hill brake was still engaged. I had to disengage the push button parking brake/hill-brake, shift the vehicle from park into drive to move back up the driveway. This time I ensured that the vehicle did not move after following the exact same steps. My truck under went an approximately 30 minute software "upgrade" approximately 2.5 weeks ago. I believe there was an issue where the park sensor did not fully engage, leading the vehicle to believe it was still in an operational gear, however it does not explain how it was able to not only over-ride the parking/hill-brake itself, as well as allow me to shut the vehicle off and exit the vehicle. This safety hazard has caused me an injury that has already caused me to miss 48 hours of work (I am a federal firefighter) and will require more missed time should surgery be required. There were no warning lamps, the backup camera was not engaged, the only audible sound was the beep that the vehicle makes when engaging the parking brake automatically. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle speed control, Engine, Oct 20, 2025
The first time the truck stopped and wouldn’t want to start (engine light came up) after a few minutes and with a push the truck turned on. Next day while driving on freeway the truck shift hard pulling vehicle back as if it was going to stop without braking. Took truck to GMC dealer on 9/26/25 for an inspection with approx 17,000 miles. Oct. 17, 2025 GMC rep said my truck was inspected/ good to go and was ready for pick up. Not sure what part they had replaced. On Oct. 18, 2025 picked up truck while leaving dealer I had my family in my truck about 3 miles into my drive we heard a loud clunk and the truck shifted hard slowing the truck down and display reduce acceleration drive with care and check engine light on. Have in mind we were on a busy traffic street driving while other cars had to pass us because we couldn’t speed up. I did not feel safe with my children in the car, left it again for the 2nd time with GMC service dept. Now we are almost reaching to a 30 day grace period without our vehicle.
Engine, Oct 5, 2025
GM has identified my vehicle as having a problem "If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash.". It has been almost 6 months since this issue was identified and yet GM has failed to address the issue in my vehicle. I believe this problem should be immediately corrected and if it results in my or my families injory GMC should be considered grossly negligent for their failure to promptly correct the issue.
Engine and engine cooling, Sep 24, 2025
The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Engine and engine cooling, Sep 17, 2025
The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Engine, Sep 16, 2025
I received a letter from GMC almost 4 months ago telling me that my 2024 GMC Sierra 1500 was recalled due to an engine safety issue. The letter stated that there was no remedy yet and that a subsequent letter would be sent with instructions on how to have repairs done. I never received a second letter. Also, my GMC app stated that the vin had an incomplete recall. Today the app states that there are no incomplete or completed recalls. I called my dealer and they said they know nothing about the recall and I should just wait. This is unacceptable and I need some type of resolution.
Engine and engine cooling, Aug 27, 2025
The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine cooling). The vehicle was scheduled for the recall repair; however, the contact was informed that the recall repair could not be completed. The contact was informed that the computer system was not reading the machine. In addition, the contact stated that the appointment was rescheduled by the dealer twice. The manufacturer was made aware of the failure but provided no assistance. The vehicle had not experienced a failure.
Engine and engine cooling, Aug 14, 2025
The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact attempted to notify the dealer about the issue, but received an automated message that referred the contact to a website. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact then received a letter to call the NTHSA Hotline if the recall repair was not performed in a timely manner. The contact had not experienced a failure.
Power train, Engine, Aug 13, 2025
On 22 April I turned my truck in to the dealership service department due to recall of the L87 6.2L engine. Also, told the rep, "my truck was shifting hard". After inspection revealed the valve body needed replacing. My vehicle is still at the service department today with no remedy in sight. I asked if Gm could just replace my transmission because, the part is not coming. They explained they would replace the transmission, but they can't find a 10 speed transmission available to swap out. I call weekly to get updates. nothing!!
Power train, Engine, Aug 13, 2025
The contact owns a 2024 GMC Sierra 1500. The contact stated that while vacationing in Canada and driving at various speeds, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the RPM fluctuated, and the engine revved abnormally. The contact stated that the vehicle failed to reverse(R) as intended. The contact was able to coast to the side of the road while in LIMP Mode. The vehicle was towed to a dealer, where it was diagnosed, and it was determined that the transmission had failed and needed to be replaced. The contact was informed that when the dealer contacted the manufacturer to order a new transmission, the manufacturer refused and informed the dealer to repair the current transmission. The vehicle was repaired. The contact stated that a week later, the vehicle experienced another failure. The contact stated that on a separate occasion, while approaching a stop sign, the brake pedal was depressed, and the engine revved unintendedly. The contact used force to depress the brake pedal. The failure persisted. The vehicle was taken to a dealer back in the USA; however, no cause for the failure was found. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure and was awaiting the results of the diagnostic test. The failure mileage was approximately 9,000.
Electrical system, Engine, Aug 13, 2025
On [XXX] while traveling on a highway, the vehicle lost drive power—the gear selector would not remain in Drive and reverted to Neutral for approximately 10 minutes. This created a serious safety hazard due to sudden loss of propulsion in moving traffic. The event was captured by OnStar, which emailed an automated incident alert. I later received a GM safety recall notice concerning potential engine loss of propulsion for vehicles with the 6.2L L87 engine (NHTSA 25V-274 / GM N252494000/001/002). I presented the vehicle to Ewing Buick GMC (Plano, TX) on July 23, 2025 for recall service and retrieved it on July 28, 2025. Approximately one week later, during an interstate trip to Kansas City, the engine catastrophically failed about one hour from my destination, leaving the vehicle disabled on the roadway shoulder. Roadside assistance towed the truck to Briggs Auto (KS). Briggs Auto diagnosed engine failure and ordered a replacement engine. I was informed the engine is on back-order with no estimated arrival, and the shop is under-staffed, prolonging repairs. The vehicle remains out of service. The sequence—pre-recall loss of propulsion, post-recall service, and then engine failure within a week—shows a serious safety defect that can lead to sudden loss of power at highway speeds, risking a crash. Frequency: Loss of propulsion occurred at least twice (March highway incident; subsequent engine failure in early August). Warning Lights/Messages: [Gear refuse tom shift to Drive mode.] Injuries/Crashes: None, but risk was substantial due to sudden power loss. Dealer Involvement: Ewing Buick GMC (recall visit); Briggs Auto (diagnosis/engine order). Attachments/Supporting Docs: OnStar email, recall notice, repair orders, tow documentation, photos/video. Please investigate whether 2024 GMC Sierra trucks with the 6.2L L87 engine continue to pose a loss-of-propulsion risk after recall service and whether parts shortages/back-orders are delaying effective remedy INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine and engine cooling, Aug 12, 2025
The contact owned a 2024 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. After a visual inspection, the contact observed that the engine was abnormally low on oil, though the vehicle had recently been serviced. The vehicle was taken to an independent mechanic, who did not provide a specific diagnosis but observed metal shavings inside the oil filter. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); the VIN was included but the vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 16,000.
Engine and engine cooling, Aug 11, 2025
The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the engine made an abnormal sound. No warning lights were illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.
Engine, Aug 10, 2025
I have not had an incident yet. However GM itself has told us that the car has a high probability of having a major problem while driving and it has caused numerous injury related accidents. In fact, they will not let us trade the vehicle or sell the vehicle because the car is dangerous to drive. They also have no timeline on fixing the vehicle, which requires an engine replacement. This is also an environmental problem as the temporary mitigation of the problem (I say mitigation because it does NOT solve the problem) significantly changes the fuel efficiency of the vehicle. GM should be forced to let us trade the vehicle back with a solid valuation of our vehicle as if the problem did not exist. No solution short of putting a new engine in the vehicle or allowing us to trade the vehicle in immediately should be acceptable. NHTSA is aware of the problem but for some reason seems to be ignoring it. When VW had an engine problem, which was not a safety hazard, VW made it right. GM has no intention of doing anything about it.
Engine and engine cooling, Aug 8, 2025
The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact was concerned that the failure could occur and that the parts were not yet available. The contact stated there was a lot of pressure and worry about what might happen should the failure occur. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the concerns. The contact had not experienced failure.
Engine, Aug 4, 2025
AS PART OF THE ENGINE RECALL ASSOCIATED WITH MY VEHICLE I HAD A REPAIR SCHEDULED AT PARKS GMC IN GREENVILLE, SC LOCATED ON LAURENS RD. WHEN I ARRIVED AT THE DEALERSHIP THIS MORNING I WAS TOLD THAT THEY HAD THE PARTS AND PROTOCOL BUT COULD NOT REPAIR MY RECALL BECAUSE GENERAL MOTORS WAS AT RANDOM SELECTING VIN NUMBERS TO DETERMINE WHICH ONES THEY WOULD REPAIR. THE SERVICE ADVISOR (KEVIN BLACKSTON) TOLD ME THAT GM WAS FIXING NEW VEHICLES FIRST AND THAT THEY COULD NOT DETERMINE WHEN MINE WOULD BE AVAILABLE FOR REPAIR. I DONT UNDERSTAND HOW THEY CAN SCHEDULE ME IN TO PERFORM THE REPAIR AND THEN REFUSE TO MAKE THE REPAIR STATING THAT THERE IS NO SOLUTIONS WHEN IN FACT THE SERVICE ADVISOR EXPLAINED IN DETAIL WHAT WOULD BE PERFORMED ON MY VEHICLE. HOW CAN GM ALLOW PEOPLE TO BE ON THE ROAD IN AN UNSAFE VEHICLE YET HAVE THE PARTS ON THE SHELF TO MAKE NEEDED REPAIRS. THE OTHER ISSUE I HAVE IS THAT THIS DEALERSHIP IS USING THIS RECALL TO [XXX] CLIENTS. A FEW MONTHS BACK WHEN I WENT IN FOR AN OIL CHANGE THEY SENT ME A TEXT MAKING AN OFFER IF I WAS INTERESTED IN SELLING THE VEHICLE. WHEN I WENT IN TO GET THE VEHICLE APPRAISED THEY TOLD ME THAT THEY COULDNT OFFER ME THE AMOUNT IN THE TEXT MESSAGE BECAUSE THE RECALL HADNT BEEN REPAIRED AND AT BEST COULD GIVE ME ABOUT 9,000 LESS. WHICH SOUNDS LIKE THEY ARE GETTING OVER ON PEOPLE AND MAKING A LOT MORE MONEY OFF OF GMs MISTAKE. I HAVE BEEN WANTING TO SELL MY VEHICLE AND GET ANOTHER VEHICLE FOR A FEW MONTHS AND I AM STUCK WITH THIS POTENTIALLY UNSAFE AND UNRELIABLE VEHICLE WHILE THE DEALERSHIP HOLDS ON TO PARTS FOR OTHER VEHICLES. I NEED ASSISTANCE IN PUSING PARKS GMC TO MAKE THE NEEDED REPAIRS. IF THE ENGINE WERE TO BREAKDOWN BEFORE THE REPAIR IS COMPLETED I COULD BE OUT OF A VEHICLE FOR MONTHS. I HAVE 2 CHILDREN TO GET BACK AND FORTH TO SCHOOL AND WORK THAT HAS TO CONTINUE WITH OUR WITHOUT A GOOD VEHICLE. ANY ASSISTANCE IN THIS MATTER WOULD BE GREATLY APPRECIATED!!!! ALSO I HAVE ALREADY CONTACT GM CUSTOMER SUPPORT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)