2024 GMC Sierra 1500
Problems, recalls and owner-reported issues
Engine is the leading concern among 362 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Sierra 1500 model years with reports.
Of the 2024 reports, 5 involved a crash. 6 people were injured.
What owners report most often
Recalls and investigations
Engine and engine cooling, engine, hard parts internal/mechanicalApr 24, 2025
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Engine failure increases the risk of a crash.
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Campaign 25V274000 on NHTSA.gov
Representative owner complaints: other or unspecified
32 reports, newest first. Show all
Other or unspecified, Nov 8, 2024
Stereo is stuck frozen, and random bursts of loud music
Exterior lighting, Other or unspecified, Oct 27, 2024
The reverse lights and high-definition camera system are woefully insufficient for backing up this truck safely in the dark. I have experience several near-misses due to the poor nighttime performance of the video system and reverse lights. This has been ongoing since the vehicle was purchased new. It impacts both the video displayed in the main touchscreen and the video rear view mirror. Furthermore, the reverse lights are sealed LED units that are non-serviceable.
Electrical system, Other or unspecified, Oct 16, 2024
I BOUGHT THIS 2024 GMC SIERRA NEW IN FEBRUARY OF 2024. I HAVE BEEN HAVING SEVERAL PROBLEMS. MAINLY THE BACK UP CAMERA WORKS INTERMITTENTLY. I HAVE HAD MY TRUCK INTO THE DEALER 5 TIMES FOR THE SAME PROBLEM. I HAVE CONTACTED GMC TO INITIATE A BUY BACK. I HAVE HAD THE ENTIRE INFOTAINMENT SYSTEM REPLACED AND AM STILL HAVING PROBLEMS. MY TRUCK GOES INTO THE DEALER, LUTHER BROOKDALE GMC, AGAIN 0CTOBER 17TH, 2024 FOR THE 6TH TIME. I HAVE BEEN DEALING WITH THIS PROBLEM FOR OVER EIGHT MONTHS I HAVE VIDEOS IF IT WOULD DO ANY GOOD.
Electrical system, Other or unspecified, Sep 30, 2024
Stereo volume went to max, startled me while driving through residential neighborhood. Then muted itself and wouldn’t work. Stereo reset itself and then played at normal volume but none of the controls worked until I restarted my truck. Bought it brand new last week
Other or unspecified, May 30, 2024, crash
Multi-function tailgate lowers without warning. Issue has occurred four times over the past week. The first issue resulted in cosmetic damage to the upper part of the gate.
Electrical system, Other or unspecified, Mar 17, 2024
The infotainment systems audio while driving decreases so much that you have to increase the volume to hear it and then will randomly increase to the correct volume level without warning and then decrease again.
Other or unspecified, Jan 31, 2024
The driver's side floor mat will not stay in place because the device that is supposed to hold it in place is broken. The floor mat is now able to move forward and interfere with the function of the brake and/or accelerator. Both the dealership (Castle Rock GMC, Colorado) and GMC Customer Care (Case #: 91-11325687695) have ignored all requests to address this and other issues. I have also written letters to GMC Corporate and the Castle Rock GMC General Manager, both of which were also ignored.