2017 Grand Design Imagine
Problems, recalls and owner-reported issues
Equipment is the leading concern among 1 owner complaints filed for this model year. This is the 8th highest complaint count among 9 Imagine model years with reports.
What owners report most often
Recalls and investigations
Equipment, recreational vehicle/trailer, lpg systemsMay 26, 2021
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.
Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.
Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.
Campaign 21V393000 on NHTSA.gov
Equipment, mechanical, integrated jack/leveler/stabilizerDec 8, 2017
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
Campaign 17V789000 on NHTSA.gov
Electrical system, wiringOct 4, 2017
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Imagine recreational trailers. The wires at the air conditioning unit may detach from the connector and the loose wires may short circuit.
A short circuit increases the risk of a fire.
Grand Design has notified owners, and dealers will change the existing wire connectors for the air conditioning unit to positive retention wire connectors, free of charge. The recall began on October 23, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910010.
Campaign 17V620000 on NHTSA.gov
Equipment, recreational vehicle/trailerApr 25, 2017
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Imagine travel trailers. The screws that secure the slide room mechanism columns may shear, allowing the slide room to extend while the trailer is being towed.
If the slide room opens during transit there would be an increased risk of a crash.
Grand Design will notify owners, and dealers will replace the slide mechanism column securing screws, free of charge. The recall began on May 15, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910009.
Campaign 17V271000 on NHTSA.gov
Equipment, recreational vehicle/trailer, lpg systems, lines and fittingsMay 25, 2016
Grand Design RV, LLC (Grand Design) is recalling certain model year 2016-2017 Imagine and Reflection recreational trailers manufactured January 15, 2016 to May 4, 2016. The MB Sturgis LP regulator on these vehicles may allow propane gas to leak into the regulator sight glass causing it to degrade and potentially crack.
If the indicator sight glass cracks, propane gas may leak out, increasing the risk of a fire.
Grand Design will notify owners, and dealers will replace the LP regulator kit, free of charge. The recall began on June 6, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910006.
Campaign 16V355000 on NHTSA.gov
Representative owner complaints
1 report, newest first.
Equipment, Other or unspecified, Apr 28, 2024
Removed the winter cover for the RV and the laminated cover for the tongue jack was disintegrated, exposing the power switches and light. This jack was already previously replaced due to the same, or similar problem. The replacement jack has the same touch pad cracking problem as the original jack. I do not know if the jack may extend on its own if the circuitry inside gets wet, like the first recall, but I will disconnect it from the power source while on the road, and once at a campsite.