2019 Grand Design Imagine

Problems, recalls and owner-reported issues

Equipment is the leading concern among 6 owner complaints filed for this model year. This is the 5th highest complaint count among 9 Imagine model years with reports.

Complaints by model year
  1. 6
Primary concernEquipment3 reports · 50% of complaints
Owner complaints6Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Equipment3
  2. Service brakes2
  3. Electrical system1
  4. Forward collision avoidance1
  5. Suspension1
  6. Other or unspecified1

Recalls and investigations

  1. Equipment, recreational vehicle/trailer, lpg systemsMay 26, 2021

    Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.

    Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.

    Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.

    Campaign 21V393000 on NHTSA.gov

  2. Suspension, rear, axle, non-powered axle assemblyNov 20, 2018

    Grand Design RV, LLC (Grand Design) is recalling certain 2019 Grand Design Imagine recreational trailers, built on D28H, D35, D40 or D44 trailer axles. The inner hub bearings may not have been sufficiently greased, which can cause the bearings to overheat and fail.

    If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

    Grand Design will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began December 12, 2018. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910018.

    Campaign 18V823000 on NHTSA.gov

  3. Suspension, rear, axle, non-powered axle assemblySep 24, 2018

    Grand Design RV, LLC (Grand Design) is recalling certain 2019 Grand Design Reflection, Imagine and Transcend travel trailers. These axles may be missing inner bearings on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

    If the bearings prematurely wear, it can cause the hub to overheat and smoke, increasing the risk of a fire.

    Grand Design will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 22, 2018. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910015.

    Campaign 18V658000 on NHTSA.gov

Representative owner complaints: service brakes

2 reports, newest first. Show all

  1. Service brakes, Jun 15, 2021

    Brake linings which are available for inspection. The brake lining defects likely caused THREE tire blowouts due to excessive heat from the disintegrating brake linings, also a degradation of stopping performance. Upon performing annual wheel bearing service and brake inspection I found all four brake assemblies with brake lining partially disintegrated and in one case completely missing from the metal backing. This is NOT normal wear and tear but the breaking off of the lining from the metal backing plate. Nobody has inspected the linings but I have notified the RV trailer manufacturer, Grand Design and the manufacturer of the brake linings, Dexter Axle Co. I had THREE tire blowouts, one in September 2020 and two more recently causing significant damage to the RV travel trailer not to mention the p

  2. Suspension, Service brakes, Aug 28, 2019

    TL* THE CONTACT OWNS A 2019 GRAND DESIGN IMAGINE TRAILER. THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE WHEEL BEARING WAS SEPARATING FROM THE AXLE. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO USED A TORCH TO REMOVE THE NUT FROM THE AXLE TO ACCESS THE WHEEL BEARING. THE MECHANIC ALSO HAD TO USE A GRINDER TO GRIND THE AXLE AND THE BRAKE PADS HAD TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE TRAILER WAS WELL ENOUGH TO DRIVE HOME; HOWEVER, THE ENTIRE AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD REIMBURSE THE CONTACT FOR THE TRAILER REPAIRS. THE CONTACT ALSO INFORMED THE MANUFACTURER THAT THE AXLE NEEDED TO BE REPLACED, BUT THEY REFUSED TO COMPENSATE HIM FOR THAT PARTICULAR REPAIR. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V823000 (SUSPENSION); HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOT CONTACTED. THE AXLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.