2020 Grand Design Imagine
Problems, recalls and owner-reported issues
Tires is the leading concern among 12 owner complaints filed for this model year. This is the 3rd highest complaint count among 9 Imagine model years with reports.
What owners report most often
Recalls and investigations
Structure, interior panels, doorJan 28, 2022
Grand Design RV, LLC (Grand Design) is recalling certain 2020-2021 Imagine travel trailers. The cast aluminum pull handles on the cabinet doors and drawers may have sharp edges.
Sharp handles could scrape or cut an occupant, increasing their risk of injury.
Dealers will replace the handles, free of charge. Owner notification letters were mailed March 14, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910027.
Campaign 22V039000 on NHTSA.gov
Equipment, recreational vehicle/trailer, lpg systemsMay 26, 2021
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.
Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.
Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.
Campaign 21V393000 on NHTSA.gov
Representative owner complaints: steering
1 report, newest first. Show all
Steering, Suspension, Other or unspecified, Jun 2, 2026
I am filing a formal safety complaint against Camping World for structural equipment overloading, unauthorized safety component manipulation, and willful public safety endangerment. On May 29, the dealer hitched a 37' long trailer to my half ton truck frame. This combination violates critical highway stability standards. A 37' trailer requires a minimum 178" tow vehicle wheelbase to counteract lateral wind forces and semi-truck displacement. Operating it with a 157" wheelbase leaves a catastrophic 21" layout deficit, causing uncontrollable highway sway. The tailer's loaded tongue weight (1,223 to 1,529 lbs based on a 10,195 lb GVWR) physically overloads the truck's factory stamped 1,22o lb hitch receiver capacity. Immediately upon exiting the lot on Friday night, may 29, the rig experienced violent highway sway. I notified the sales associate that night, but received no safety instructions. For public safety, I returned the hazardous rig to the lot on Saturday morning, May 30. Instead of resolving the safety hazard, dealership personnel refused to let me speak to the general manager and executed two unauthorized alternations to mask the defects: 1. A technician intentionally over inflated my trucks tires to 57 PSI on the asphalt lot between the propane filling area and the store building. On site personnel explicitly admitted this was done to "stiffen the sidewalls because the trailer was rocking". 2. The dealer installed a Curt 10,000 lb weight distribution hitch (1,000 lb max tongue weight), which is completely overloaded by this trailer rating by up to 500 lbs. Staff took the rig behind a closed gate into Service Bay 2 to make undisclosed tension alterations to force the truck to look level, withholding all mechanical disclosure forms or explanations of services rendered. Staff then abandoned my truck in the drop off lot with the keys inside and ignored us for hours. The dealers blind alterations caused even more violent sway causing emergency grounding.