2021 Grand Design Imagine

Problems, recalls and owner-reported issues

Structure is the leading concern among 18 owner complaints filed for this model year. This is the highest complaint count among 9 Imagine model years with reports.

Complaints by model year
  1. 18

Of the 2021 reports, 1 involved a fire.

Primary concernStructure7 reports · 39% of complaints
Owner complaints18Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Structure7
  2. Suspension6
  3. Other or unspecified5
  4. Tires4
  5. Wheels2
  6. Equipment1
  7. Fuel/propulsion system1
  8. Power train1

Recalls and investigations

  1. Structure, interior panels, doorJan 28, 2022

    Grand Design RV, LLC (Grand Design) is recalling certain 2020-2021 Imagine travel trailers. The cast aluminum pull handles on the cabinet doors and drawers may have sharp edges.

    Sharp handles could scrape or cut an occupant, increasing their risk of injury.

    Dealers will replace the handles, free of charge. Owner notification letters were mailed March 14, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910027.

    Campaign 22V039000 on NHTSA.gov

  2. Power train, axle assemblyAug 13, 2021

    Grand Design RV, LLC (Grand Design) is recalling certain 2021 Imagine recreational trailers equipped with Dexter D30 axles. The axles may have been assembled with incorrect inner bearings.

    Incorrect inner bearings can cause the wheels to lock up or reduce stopping ability, increasing the risk of a crash.

    Dealers will inspect the axles for incorrect bearings and replace the bearings as necessary, free of charge. Owner notification letters were mailed August 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910024.

    Campaign 21V636000 on NHTSA.gov

  3. Equipment, recreational vehicle/trailer, lpg systemsMay 26, 2021

    Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.

    Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.

    Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.

    Campaign 21V393000 on NHTSA.gov

Representative owner complaints: power train

1 report, newest first. Show all

  1. Power train, Jan 30, 2023, fire

    The contact owns a 2021 Grand Design Travel Trailer. The contact stated that he was driving at an undisclosed speed when another vehicle alerted the contact that a fire was coming from the front driver’s side wheel. The contact then stated that he was able to navigate the trailer off the road. Upon inspecting the vehicle, the contact noticed that smoke was coming from the front driver’s side wheel and that wheel had collapsed from the wheel hub. The vehicle was towed to a service station where it was left overnight however, the next day, the contact had a technician come out to the vehicle where a temporary repair was performed. The contact then stated that the vehicle was taken to the dealer where it was diagnosed that the brake lube in the housing had caught fire and burned the brake unit and that the driver’s and passenger side axle one and axle two failed and needed to be replaced. The vehicle was not repaired. The contact referenced the NHTSA Campaign Number: 21V636000 (Power Train). The manufacturer was notified of the failure however, the contact was informed that the VIN was not included in a recall. The failure mileage was unavailable. The contact stated that after leaving a negative review about the manufacturer, a PR representative reached out to them and Dexter Axle. The repairs have been completed at no charge to the contact.